Retail Data Collector
Collector job in London, OH
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $14.00 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 10 lbs.
Have reliable transportation to and from work location
Have 1-2 years of merchandising experience
Have experience leading and training people
Can use your smartphone or tablet to record work after each shift
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
Join us and see what's possible for you! Click here to get started.
Retail Data Collector
Collector job in Springfield, OH
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $13.00 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 10 lbs.
Have reliable transportation to and from work location
Have 1-2 years of merchandising experience
Have experience leading and training people
Can use your smartphone or tablet to record work after each shift
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
Join us and see what's possible for you! Click here to get started.
Billing Coordinator
Collector job in Dublin, OH
Job Description
About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care.
We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package.
Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do.
Why Join Us?
Comprehensive Benefits: Medical, dental, vision, and life insurance.
Work-Life Balance: Flexible scheduling and paid time off.
Recognition & Rewards: Employee reward and recognition programs.
Growth Opportunities: On-the-job training and upward mobility.
Position Details
We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment.
Key Responsibilities
Log payments from insurance companies and patients, maintaining accurate records.
Update billing addresses and contact details as needed.
Follow up on delinquent payments, resolve denial instances, and file appeals.
Submit claims and process billing data for insurance providers.
Verify insurance benefits for new and existing clients.
Administrative Support:
Assist with faxing, answering calls, emails, and text messages.
Requirements
Minimum 1 year of medical billing experience in a healthcare setting.
Associate's Degree in Medical Billing, Coding, or a related field.
Proficiency with:
Google Suite
Microsoft Excel and Word
CMS 1500
Availity platform
Compensation
Competitive and based on experience. Let's talk!
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Y2tGqxgA9F
Billing Coordinator
Collector job in Sharonville, OH
Atlas
is
a
nationwide
leader
in
civil
engineering
materials
testing
and
geotechnical
consulting
services
for
environmental
industrial
and
infrastructure
construction
projects
Headquartered
in
Denver
CO
Atlas
currently
has
over
3500
employees
with
offices
throughout
the
US
including
Alaska
& Hawaii Its no accident that Atlas creates a better experience for infrastructure and environmental projects Its how we are built with the best people in the industry with the reach and expertise to help at any and every step of the project and with a heart led approach that puts quality and safety at the center of everything we do Were just built to be better We are a great company We are seeking a Billing Coordinator to join our Cincinnati OH team Come join us Job responsibilities include but are not limited to Setting up monitoring and invoicing projects for several project managers and offices Maintaining meticulous records of invoices and backup documentation Communicating with clients legal staff or others to coordinate revisions or adjustments for resub mission Other tasks are fielding questions from clients clerical staff and others Cooperating with the billing manager to ensure that their work adheres to the standards guidelines procedures and deadlines set by the company Preparing special documents as required by the client They will assist with project setup documents by reviewing contracts and billing terms to ensure final invoices comply the client terms Responsible for accurate entries for invoice supporting charges such as mileage logs units and consultants Coordination with AR department for invoice related collection issues on for their assigned projects Minimum requirements High School Diploma with 2 years of accountingbilling experience BS degree in Finance Accounting or Business Administration preferredA general knowledge of billing and collection practices as well as business office procedures is necessary Technical requirements Experience with BST Deltek Vantagepoint COUPA Vendor Cafe any accounting system is a plus Proficient with Microsoft Office Applications MS Word Excel Power Point Access etc Other miscellaneous qualities Demonstration of high integrity and work Must be able to work with minimal supervision Good organizational skills good teamwork and the ability to prioritize Strong Analytical Skills multi tasking able to prioritize tasks meet deadlines and work under periodic time constraints Compensation 2100 to 2600 per hour The expected salary range for the position is displayed in accordance with the states law Final agreed upon compensation is based upon individual qualifications and experience Benefits Atlas offers a comprehensive benefit program to meet the diverse needs of our employees Depending on your employment status Atlas benefits include health dental vision life AD&D voluntary life AD&D disability benefits leaves of absence 401k paid time off paid holidays employee assistance program educational assistance program Who We Are We strive to be the most sought after infrastructure and environmental solutions company known for our unique values driven approach and brought to life by the industrys most exceptional people Atlas provides professional testing inspection engineering environmental and consulting services from more than 100 locations nationwide We deliver solutions to both public and private sector clients in the transportation commercial water government education and industrial markets With a legacy of providing consistent quality and results Atlas creates a better experience at every stage of an infrastructure project We connect the best experts in the industry to deliver value from concept to completion and beyond This means doing everything our clients expect and then raising the expectations in a way that only our people can Our Values Life We enhance quality of life We value people and safety above all else Heart As our hallmarks we act with compassion empathy and respect Trust We work together as partners doing what we say with full accountability Mastery Always striving for the highest quality we ensure greatness inspires all our work Atlas EEOC Statement Atlas is an equal opportunity employer We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship Atlas makes hiring decisions based solely on qualifications merit and business needs at the time For more information read through our EEO Policy httpswwweeocgovsitesdefaultfiles2023 0622 088EEOCKnowYourRights612ScreenRdrpdf IND03 LI KS2
Billing Coordinator
Collector job in Cincinnati, OH
Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
About Inverse Technology Solutions
Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.
Job Description: Telecom Billing Analyst
Perfect job for those looking to make a career in an established ever-growing technology company.
A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures.
You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly
occur, so your duties are to catch and correct them.
Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy.
The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic
imports.
Duties will include;
Enter invoices both manually and from carriers billing portals via electronic loading process
following establish format and customer specific business rules.
Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings.
Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers.
Responsible for auditing/approving telecommunication service provider invoices for payment processing.
Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing.
Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan.
Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy.
Preferred Qualifications:
Advanced level skills in Microsoft Office (Excel, Outlook and Access)
Candidate needs to know how to run V-Lookups and Pivot Tables
Ability to self-motivate, multi-task and multi-task.
Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money.
Work Remotely
No
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Education:
High school or equivalent (Required)
Auto-ApplyCollector
Collector job in Independence, OH
Locate and monitor overdue accounts.
Record information in our Collection Software about the financial status of customers and the status of collection efforts.
Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract.
Advise customers of necessary actions and strategies for debt repayment.
Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information.
Arrange for the timely repayment of payment due and past due accounts.
Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management.
Locate vehicles for repossession or to avoid repossession.
Get customers to redeem whose vehicle has been repossessed.
Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current.
Requirements and Experience:
High School diploma or GED. Excellent verbal and written communication skill is essential.
Must be able to pass a comprehensive background check.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Collector: 1 year (Required)
License/Certification:
Driver's License (Preferred)
Ability to Relocate:
Independence, OH 44131: Relocate before starting work (Required)
Work Location: In person
Medical Billing Manager
Collector job in Centerville, OH
Oversee the financial operations of the billing department, ensuring accuracy and efficency in claims processing, payment collection and revenue cycle management. Has a good understanding of all postions with in the team and able to cover if necessary. Supervising Staff: Managing and mentoring medical billers, coders, and other related staff. Claims Processing: Overseeing the accurate and timely submission of insurance claims, including electronic claims and appeals Payment Posting and Collections: Manage the posting of payments reconciliation and collections of outstanding balances from patients and insurance companies. Financial Reporting: Prepare and analyze billing reports to track key metrics and identify areas for improvements Compliance and Regulations: Create and maintain billing policies and procedures to streamline operations and ensure compliance. Revenue Cycle Management: Managing the entire revenue cyle from claim submission to payment posting optimizing the collections process. Contract Negotiation: Tracks and participates in the negotiations of EHR billing and insurance contracts and managing relationships with insurance companies. EHR and Equipments: Update Athena with new coding changes, fee schedules, increased fees, etc. Manages and implements new credit services as needed. Runs reports to ensure financial monitoring, including missing payments. Training and development: Provide training and support to the providers and staff. Money Handling: Prepares and submits deposits to the bank. Requests refund checks from AP when no automatic recoupment will be done by payor. Post and mail patient/insurance refund checks when they are received from AP Managing and distributing petty cash Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Required: High School diploma and 5 years of Medical Office Billing experience Preferred: Degree or Certificate in Medical Office Billing Required: Billing/Coding Certification (Preferred Certifications: CPC, CPB,CPMA, CPCO) Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have extensive knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook and Google Docs. Certificates and Licenses: Valid Driver's License Equipment: Multi-line telephone Facsimile machine Copier Postage meter Calculator Computer Printer Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Senior Collections Specialist, Auto
Collector job in Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.
How you'll make an impact
Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.
What Success Looks Like
As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.
Key Attributes for Success:
A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions.
Effective time management to balance high call volumes with personalized and strategic borrower support.
Minimum Qualifications
At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).
Preferred Qualifications
3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions.
Experience in Auto Collections is a plus.
Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.
Position location This role is available in the following locations: Remote.
Time zone requirements The team operates on the East coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
Auto-ApplyCollector I
Collector job in Mason, OH
JOB SUMMARY: The collector is responsible for performing collection activities in an effort to recover losses from assigned accounts. Collector will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Additionally, collector will resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Essential Job Functions % of Time for Each Function
1. Communicate with debtors in regards to the repayment of their delinquent debt. 40%
Achieve assigned goals (fee, postdate, liquidation, and/or consolidation apps taken - specified by line of business)
Make required number of phone calls daily as determined by management
Profile debtors and obtain financial information. Update demographic and financial information on each call.
Negotiate the best possible arrangements
Proficiency with company telephone system while placing outbound calls and accepting inbound calls.
Refer accounts for legal or administrative wage garnishment processes if applicable as dictated by department and/or client requirements.
2. Perform skip tracing to locate debtors 30%
Use skip-tracing tools to locate the debtor in the most efficient manner
Locate required number of skip accounts as determined by management
Effectively communicate with third parties to obtain location information
Profile accounts that are determined unlocatable or exhausted
3. Ensure all accounts are worked within client standards and Federal Regulations. 20%
Maintain specified file of accounts per client standards
Work within FDCPA, state regulations, department/division & DMO Compliance Policies
Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications
4. Maintain continuing education, training in industry career development 5%
Maintain current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc.
Attend training sessions as directed by management
Integrate information obtained through training sessions and policy changes immediately into daily routine
Other Job Functions % of Time for Each Function
1. Other duties assigned by management 5%
% of Time for Essential and other Job Functions Combined Must Total 100%
Decision-making Latitude
1. The collector is given limited authority by collections management to conduct, manage and administer the collection activities necessary to collect an account, while operating within the guidelines and budget of the collections department.
Qualifications
A. EDUCATION: Check the level of education typically required to perform the responsibilities of the position and list the preferred area(s) of study.
X High School Some
College Bachelor's Degree
Master's Degree
Other (specify)
May additional equivalent experience above the required minimum substitute for the checked level of education? yes X no
B. EXPERIENCE: Minimum of six months of progressive work experience preferred.
MUST HAVE:
PC experience in a windows environment
Basic keyboarding skills
Must be able to obtain required License for collecting
ACA certification preferred
May additional equivalent education above the required minimum substitute for the checked level of experience? yes X no
C. OTHER HELPFUL EDUCATION OR EXPERIENCE:
Previous sales or customer service experience
D. KNOWLEDGE, SKILLS and ABILITIES:
Effective written and verbal communication skills
Strong listening skills, ability to follow written and/or verbal instructions
Good mathematical skills including calculator skills
Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals
Strong organizational skills and the ability to meet tight deadlines
Negotiation, counseling and problem solving skills
Reliable, ability to work flexible day, evening and weekend hours as required
Ability to learn company collections computer system and phone system
Persistent, ability to overcome objections, ability to remove barriers
Team player
collection specialist
Collector job in Ohio
The Collector will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records.
Duties/Responsibilities:
Mediate the resolution of delinquent accounts Via Phone, Email and SMS text messages.
Works account steps to ensure all efforts are exhausted prior to closing to the client.
Initiates collection actions by notifying account holders and cosigners of delinquent status.
Creates payment plans to resolve a customer's account.
Identifies accounts requiring additional personal contact for Skip efforts.
Tracks bad payments of settlements.
Reviews Correspondence, Media, and Skip tools for ways to resolve accounts.
Performs other related duties as required.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities.
Excellent organizational skills with great attention to detail.
Ability to keep account information confidential.
Ability to exercise integrity and discretion.
Ability to remain professional in tense situations.
Proficient in Microsoft Office Suite or related software.
Education and Experience:
Must have previous experience in commercial collections .
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
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3rd Party Collections Specialist (OH, FL, KY, PA & VA)
Collector job in Ohio
LCS Financial Services Corporation is a nationally licensed collection agency that is growing and is seeking Experienced Collection Specialists with at least 2 years of proven experience in third party collections. Our representatives provide a combination of strong collections know-how with the ability to persuade and influence borrowers to resolve their debts all while being compliant with all federal, state and local laws and regulations. We are looking for Collection Specialists that bring their “A” game every day and take initiative by taking a problem and turning it into an opportunity.
DUTIES and RESPONSIBILITIES:
As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower's ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets. Additional responsibilities include managing your work queue and documenting accounts while following the company's policies and procedures including strict adherence to all compliance requirements. You will comply with all federal, state and local laws and regulations including, but not limited to, FDCPA, TCPA, FCRA, GLBA, and HIPAA.
WHAT YOU NEED TO SUCCEED:
LCS is looking for self-starters and results driven individuals who want to control their own success and work hard to achieve it. Selected candidates with collections experience will possess the following:
Strong communication and influencing skills
Effective listening techniques
Patience and ability to manage stress
Strong organizational, multi-tasking and time management skills
Ability to analyze each borrower's unique situation, create and negotiate repayment of past due obligations
Demonstrated knowledge and understanding of federal, state and local collection laws and regulations
All selected candidates must exhibit flexibility and be open to change and work well in a high-volume, fast-paced and sometimes stressful environment.
THE IDEAL CANDIDATE WILL HAVE:
Strong work ethic - including attendance, dependability and punctuality
Have and maintain high standards of professionalism
High school diploma or equivalent required; undergraduate degree preferred; advanced degrees welcomed
Minimum of 2-years previous collections and call center experience required
Minimum 2-years of third-party collections experience
Fluent in English required; bilingual in Spanish is a plus
Strong attention to detail and goal-oriented
Ability to prioritize work and focus consistently on task at hand
Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette
WHAT WE OFFER:
LCS Financial Services Corporation is an Equal Employment Opportunity employer. We offer a comprehensive benefits package that includes medical, dental and vision coverage as well as life insurance and disability the first of the month following 30-days of employment. We also have a generous time off policy that includes vacation, sick and personal time and paid holidays and 401K plan.
As a prerequisite of employment, all employees must successfully pass a comprehensive background and drug screening requirements.
Collector
Collector job in Cleveland, OH
Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process.
Essential Duties and Responsibilities:
Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action.
Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties.
Use deductive reasoning to resolve files
Organize future work and schedule follow-up
Utilize various means of skiptracing to find assets and locate information
Record and update full and complete account information to aid in account resolution
Adhere to FDCPA and state and federal laws and regulations
Maintain established performance metrics
Comply with policies and procedures as required
Knowledge, Skills and Abilities
Education: High School Diploma or equivalency required.
Experience: Collections experience preferred.
Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment.
Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages).
Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes.
Other: Ability to refer to policy and procedures when applying information and making decisions.
Work Environment
Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment.
Other Work Requirements
Required to work one late shift per week based on firm needs; plus work one Saturday per month.
Disclaimer
The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.
Billing Coordinator
Collector job in Youngstown, OH
Pro Shop Billing Coordinator Youngstown, OH 44420
Newsweek's list of Top 100 Most Loved Workplaces for 2024
Salary Range: $17.00-$20.00/Hour (Based on Experience)
Tracking and Billing Pro Shop startup costs
Post-billing reviews and update/ Financial Performance reports
Responsible for lease billing, fuel billing, and mileage collection for assigned facilities
Assist with coding of outside rental invoices for payment
Provided administrative assistance to assigned locations when necessary
Full Time
1 year of experience in a finance department and/or transportation industry
Excellent communication skills (written & verbal)
Must be able to adapt to various software applications
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#otherjob
Collections Specialist II
Collector job in Columbus, OH
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Collections Specialist II for our Columbus, Ohio location.
As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
The Collections Specialist II is responsible for ensuring the financial health of customer accounts through proactive collection activities and detailed account research. This role upholds our commitment to superior customer service and embraces our 2-Customer Philosophy , serving both internal and external customers with excellence.
Responsibilities
Maintain customer accounts through collection activity and account research.
Handle Tier I inbound calls into the Credit & Collections department via multiple channels (voice, text, social media, portals).
Respond to customer and sales representative inquiries within 24 hours.
Work assigned accounts receivable aging reports.
Make outbound collections calls daily.
Contact sales reps/customers within 2 hours for any orders placed on credit hold due to delinquency.
Meet or exceed metrics.
Reconcile complex payment issues on customer accounts.
Maintain accurate documentation of all customer interactions.
Perform skip tracing as needed.
Complete termed rep reports accurately and on time each month.
Demonstrate strong communication skills with internal and external customers.
Perform other duties as assigned by management.
Qualifications
High School Diploma, GED, or equivalent
Collections experience, B2B preferred
Minimum of one year of collections or customer support experience is strongly preferred
Strong communication skills, multi-lingual preferred, with sales representatives, customers, vendors, coworkers, supervisors, and managers in written and verbal form.
Must be willing to work in an environment that requires 100% phone-based customer interaction
Intermediate computer literacy in Microsoft Office applications
The ability to maintain confidentiality when handling sensitive information
The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
The successful completion of a ninety (90) day orientation period
Additional Information
**This is a Monday-Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00.am-6:00pm.
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
We Participate in E-Verify. Participamos en E-Verify.
#LI-KM1
Auto-ApplyCollections Specialist
Collector job in Olde West Chester, OH
Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in seventeen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues.
Key Responsibilities:
Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys.
Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact.
Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process.
Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm.
Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency.
Identify issues contributing to account delinquency and discuss with management.
Review and monitor assigned accounts and applicable collection reports.
Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm.
Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible.
Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same.
Maintain records of clients' financial statuses and document collection efforts in the collection module.
Job Requirements:
High School Diploma or equivalent.
A minimum of 2 years of collections experience including interaction with a large customer base.
Strong communication skills needed - both oral and written.
Excellent problem solving and analytical skills are required.
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office including Excel, Word and Access.
Knowledge of Aderant Software is needed.
Must possess an understanding of math, finance and billing cycles.
Must have attention to detail with an eye for accuracy.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Auto-ApplyInsurance Collections Specialist
Collector job in Cincinnati, OH
Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidily growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution
Maintains active communications with insurance carriers and third-party carriers until account is paid.
Negotiates payment of current and past due accounts by direct telephone and written correspondence.
Updates patient account information
Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor.
Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up.
Manage all assigned worklist on a daily basis for assigned insurances.
Utilize collection techniques to resolve accounts according to company's policies and procedures.
Report any coding related denial to the Coding Specialist.
Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility.
Conducts necessary research to ensure proper reimbursement of claims.
Assist with special projects assigned by Billing Manager or Supervisor
Minimum Requirements
High school diploma or GED equivalent.
At least 2 years' experience in insurance collections.
Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS)
Knowledge with letters of appeal.
Intermediate experience with Microsoft Excel and Office products is required.
Experience with HMO, PPO, and Medicare insurances.
Must be able to read, interpret, and apply regulations, policies and procedures
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Auto-ApplyCollections Specialist
Collector job in Independence, OH
R10069038 Collections Specialist (Evergreen) (Open)
Airgas is Hiring for a Collections Specialist in Independence, OH !
At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture.
We are looking for you!
Strong passion for fostering an environment of Diversity, Inclusion and Respect.
Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty.
Schedule: Hybrid (Upon training completion)
Pay - 22 an hour
Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment
Recruiter: Natasha Walker/ ************************* / ************
Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency.
Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary. Assist in resolving non-payment issues.
Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes. Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management.
Maintain professional relationships with branch managers, account managers, and area sales managers. Inform regional managers of issues when appropriate.
________________________Are you a MATCH?
Demonstrated excellence in oral and written communication and interpersonal skills. Ability to adapt communication style to various customer situations.
Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team.
Customer-focused behavior, including building positive relationships and understanding customer needs.
Ability to handle challenging situations diplomatically and professionally.
Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary.
Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred.
High School Diploma/GED required.
Associate's/Bachelor's degree preferred.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
Auto-ApplyCollections Specialist
Collector job in North Canton, OH
Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions.
The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role.
This is an in person, hourly role.
Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA,
Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills
Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
Commercial Collector I
Collector job in Marietta, OH
Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:
* American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
* Top Workplaces USA national award in 2022, 2023, 2024 and 2025
* Newsweek's America's Best Banks 2023 and 2024
* Newsweek's America's Greatest Workplaces 2024 and 2025
* Forbes America's Best Banks 2024 and 2025
* Forbes Best-in-State Banks 2020, 2021 and 2025
* TIME's America's Growth Leaders 2026 award winner
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose:
This position will be responsible for commercial loan and lease collections and related servicing. Will devise and execute effective collection strategies designed to efficiently resolve commercial delinquency, mitigate risk, and ameliorate recoveries while minimizing expense and maintaining excellent customer service. The position requires the candidate have strong negotiating skills, with the ability to interact confidently and effectively with senior leaders of prominent national corporations.
Job Duties:
* Will identify, evaluate, and resolve commercial delinquencies and manage escalated collection matters, tailoring unique strategies and negotiating complex payment arrangements to resolve delinquent accounts.
* Responsible for reviewing and analyzing loan or lease documents, payment histories, past dues, collateral and inspections, monetary compliance/defaults, covenant(s) compliance, financial statement reporting, maturities, forbearance agreements, bankruptcy, and other legal proceedings.
* Will initiate collection calls and resolve delinquencies while demonstrating proper phone etiquette, written and verbal communication skills.
* Maintain current and accurate records of all collection related communications and activities, including but limited to, actionable treatment strategies.
* Will devise and execute effective collection strategies. Recommend workout solutions and/or loan or lease modifications, implement orderly liquidation/exit or rehabilitation plans, manage foreclosures, replevin actions and repossessions.
* Collaborate with line of business partners to ensure proactive risk management and devise and implement strategy for delinquency reduction and over all asset quality improvement.
* Responsible for managing internal and external resources to effectively control expenses.
* Will provide timely and accurate reporting to senior management.
* Will be responsible for executing duties in compliance with internal policies and procedures in addition to applicable regulatory requirements.
* Will coordinate and collaborate with attorneys to enforce rights and remedies, as necessary
* Will handle administrative functions as needed for the Specialty Finance or Special Assets Departments, including but not limited to, preparation of correspondence (notices of default, demand, reservation of rights, etc).
* Will perform special projects as assigned.
* Travel - (
Schedule Work Hours: 40 hours/week, M-F
Job Skills and Preferred Qualifications:
* Bachelor's degree or equivalent work experience required.
* 5+ years of related experience in commercial collections or as a loan officer, workout banker, credit analyst, or underwriter.
* Working knowledge of the following:
* Commercial Loans and Leases (Commercial and Industrial, Real Estate, Health Care and Energy)
* Bankruptcy
* Lending laws and risks associates with troubled credits
* State collection laws
* Foreclosure and Article 9 sale processes
* Banking regulations
* Credit approvals
* Loan documentation
* Collateral valuation
* Banking policy
* Accounting and cash flow analyses
* Must be proficient using collections software and CRM systems.
* Must possess highly developed interpersonal skills.
* Strong attention to detail with organizational skills
* Thorough underwriting, accounting and cash flow analytic skills.
* Developed listening, problem solving and time management skills.
* Ability to clearly and succinctly communicate with proper grammar (excellent written, oral and presentation skills).
* Ability to work independently and properly prioritize duties with minimal guidance/supervision but also be a team player to ensure departmental goals are achieved.
Basic Qualifications:
* Bachelor's degree or equivalent work experience required.
* 5+ years commercial collection and customer service experience.
* Knowledge of banking regulations, state collection laws, and bankruptcy law.
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
Insurance and Collections Specialist
Collector job in Napoleon, OH
Company Core Purpose, Core Values
Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice's purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry.
The practice has six core values; a teamwork focus, a patients first mentality, with the patients' comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.
Mission of Insurance and Collections Specialist
The Insurance and Collections Specialist's direct support is the Director of Operations. The mission of this position is to assist patients and team in understanding and applying insurance benefits and help maintain a healthy company cash flow by collecting on current and past due accounts.
Key Accountabilities
Submit and process timely insurance claims
Perform insurance benefit checks and document in patient files prior to patient appointments
Monitor, follow up, and provide additional information for outstanding insurance claims
Collect on current and past due patient accounts
Update patient records and communicate with business team on account statuses and concerns.
Become well-educated and versed in insurance plans used most frequently by patients
Assist with other miscellaneous administrative duties as assigned
Key Competencies
Professional, with the ability to maintain composure when exposed to stressful situations
Prioritizes, organizes, and completes tasks in a timely and independent manner
Strong administrative skills, including computer, documentation, and math abilities
Dependable, specifically around attendance, accuracy, and follow-through
Exceptional attention to detail
High level of integrity and confidentiality
Collaborative and strong communicator with all levels of management, staff, and patients
Coachable and resourceful with ability to seek out and apply best practices, resources, and continuing education
Positive attitude
Salary Description $19.20 - $24.00