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Collector jobs in Ohio

- 556 jobs
  • Account Representative

    Supernova Events

    Collector job in Cleveland, OH

    Supernova is hiring a full time Account Representative to join our team in Cleveland, OH. The Account Representative will be responsible for managing accounts, providing exceptional customer service, effective communication, sales activities, and training sessions. This position is ideal for a candidate seeking to utilize their established skills to grow their career with our team! Account Representative Responsibilities and Objectives: Evaluate prospective customer's needs Provide unrivaled customer support Develop sales strategies to procure sufficient accounts Build relationships with existing and potential partners Implement sales and marketing campaigns within approved market areas to achieve targets Meet monthly and quarterly KPIs Conduct sales presentations Accurately track all marketing and sales activities Collaborate with team members to ensure seamless internal communication Other duties and special projects as assigned Account Representative Qualifications Account Management, Sales, and Training skills Customer Service and Communication skills Strong interpersonal and relationship-building skills Ability to work in a fast-paced environment Highly organized and detail-oriented Experience in event planning or marketing is a plus Bachelor's degree in Business, Marketing, or related field Please submit your resumé to apply! Supernova is an equal opportunity employer.
    $28k-42k yearly est. 2d ago
  • Billing Rate Coordinator

    G.O. Construction Services

    Collector job in Cleveland, OH

    Overview Next 150 Construction is seeking a Billing Rate Coordinator, Next 150 Construction is a fully owned subsidiary of Gilbane Building Company. The Billing Rate Coordinatorplays a critical role in managing and maintaining accurate billing rates across all construction projects. This position ensures that labor, equipment, and overhead rates are correctly applied in alignment with contractual terms, company policies, and industry standards. This role combines both administrative tasks working with several teams of users in finance, HR, operations as well as construction unions, auditors, clients, subcontractors, and other external vendors. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who Are You? You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane's core value of Caring and “People First” workplace culture. You seek to listen in order to understand and can convey information clearly. You're a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You're someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources for those that are early in their career. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. Responsibilities - Maintain and update billing rate tables for labor, equipment, and overhead across multiple projects and clients - Collaborate with HR and Finance to align labor rates with compensation structures and union agreements - Support project teams with rate-related inquiries and provide guidance on rate application - Coordinates with Managers to maintain, update and improve Bid Checklists for proper review of plans and specifications. Works with project teams to confirm use of the checklists to ensure bid documents are clear, of a high quality and meet legal requirements - Ensure billing rates comply with contractual obligations, prevailing wage laws, and client-specific requirements - Monitor rate changes and communicate updates to relevant stakeholders - Audit project billing for accuracy and consistency with approved rates - Generate reports and dashboards to track rate utilization and financial impact - Maintain documentation and records for rate approvals and historical changes - Produce timely and accurate data and analysis. - Maintaining payroll operations by following policies and procedures; reporting needed changes. - Work in conjunction with manager to complete analysis of potential risks and opportunities. - Perform Ad Hoc analysis as requested. - Maintains employee confidence and protects payroll operations by keeping information confidential. - Contributes to team effort by accomplishing related results as needed. Qualifications KEY COMPETENCIES - Communicate Effectively - Listen to understand and clearly convey information in all forms based on the audience to ensure shared meaning of the message - Act Inclusively - Ensure that actions and behaviors are respectful; show empathy and treat others with dignity. Leverage capabilities and insights of individuals with diverse perspectives, abilities and motivation. - Solve Problems - Identify, prioritize and implement alternatives for a solution. - Demonstrate Agility/ Adaptability - Maintain effectiveness and adjust to change by exploring the rationale, trying new approaches, and collaborating with others to make the change successful. Create an atmosphere of open-mindedness to change. - Drive for Results - Show passion and commitment while delivering on business outcomes. Create a sense of individual ownership and accountability. - Champion Innovation - Identify opportunities for new and improved ways of doing things that result in value added, unique and differentiated solutions. EXPERIENCE/EDUCATION - Associate's degree preferred - 3 or more years relevant experience - Or equivalent combination of education and experience - Construction union, non-union and prevailing wage experience required KNOWLEDGE, SKILLS & ABILITIES - Familiarity with union labor agreements and prevailing wage regulations - Experience with government or public sector construction contracts - Knowledge of cost-plus and time-and-material billing models - Strong analytical and problem-solving skills required - Excellent written and verbal communication skills - Advanced knowledge of Microsoft Excel and Word - CMIC and/or MicroStrategy experience a plus - Knowledge of Construction accounting a plus - Ability to analyze information - Data Entry Skills - Attention to Detail - Confidentiality - Thoroughness - Reporting Skills - Organizational skills Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $50,000.00 - 85,000.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. Submit your resume and create a profile for general considerations. Share with your Network! Do you know anyone in your network who might be interested in joining the Next 150 Team? Click here to refer them ConnectWithNext150
    $50k-85k yearly Auto-Apply 31d ago
  • Billing and Payment Coordinator

    Total Quality Logistics, Inc. 4.0company rating

    Collector job in Miamisburg, OH

    Country USA State Ohio City Miamisburg Descriptions & requirements About the role: As a part of our Billing team, you will specialize in processing payments and billing customers. You will be responsible for providing unparalleled service to TQL's Sales Teams. This role will manage inbound accounting-related requests via phone, email or in person interaction with a focus on issue resolution, customer satisfaction and relationship development. What's in it for you: * $16.50 - $17.50/hour base pay depending on experience * Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match * Up to $5,000/year in tuition reimbursement * Employee referral bonus opportunities * We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team * Provide excellent customer service to TQL's internal and external customers through issue resolution regarding billing and payment concerns * Work cross-functionally with other sales support departments to help resolve billing and payment issues * Act as a liaison between Sales and Accounting * Identify billing and/or process issues and escalate accordingly What you need: * Availability to work 8am - 5pm * Ability to take ownership of responsibilities and see tasks through completion * Excellent communication skills with great attention to detail * Proficient with Microsoft Office products * The desire to be a part of TQL while contributing to our continued growth * Demonstrated exceptional punctuality * Exceptional organizational skills with strong attention to detail Where you'll be: 9555 North Springboro Pike Miamisburg, OH 45342 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $16.5-17.5 hourly 16d ago
  • Billing Coordinator

    Audit-Tel Inc.

    Collector job in Cincinnati, OH

    Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. About Inverse Technology Solutions Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. Job Description: Telecom Billing Analyst Perfect job for those looking to make a career in an established ever-growing technology company. A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures. You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly occur, so your duties are to catch and correct them. Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy. The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic imports. Duties will include; Enter invoices both manually and from carriers billing portals via electronic loading process following establish format and customer specific business rules. Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings. Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers. Responsible for auditing/approving telecommunication service provider invoices for payment processing. Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing. Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan. Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy. Preferred Qualifications: Advanced level skills in Microsoft Office (Excel, Outlook and Access) Candidate needs to know how to run V-Lookups and Pivot Tables Ability to self-motivate, multi-task and multi-task. Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money. Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required) Powered by JazzHR aYZJIwcNZW
    $34k-49k yearly est. 21d ago
  • Billing Coordinator

    Audit-Tel

    Collector job in Cincinnati, OH

    Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. About Inverse Technology Solutions Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. Job Description: Telecom Billing Analyst Perfect job for those looking to make a career in an established ever-growing technology company. A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures. You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly occur, so your duties are to catch and correct them. Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy. The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic imports. Duties will include; Enter invoices both manually and from carriers billing portals via electronic loading process following establish format and customer specific business rules. Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings. Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers. Responsible for auditing/approving telecommunication service provider invoices for payment processing. Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing. Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan. Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy. Preferred Qualifications: Advanced level skills in Microsoft Office (Excel, Outlook and Access) Candidate needs to know how to run V-Lookups and Pivot Tables Ability to self-motivate, multi-task and multi-task. Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money. Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required)
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Collector

    Auto Services Unlimited 4.4company rating

    Collector job in Independence, OH

    Locate and monitor overdue accounts. Record information in our Collection Software about the financial status of customers and the status of collection efforts. Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract. Advise customers of necessary actions and strategies for debt repayment. Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information. Arrange for the timely repayment of payment due and past due accounts. Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management. Locate vehicles for repossession or to avoid repossession. Get customers to redeem whose vehicle has been repossessed. Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current. Requirements and Experience: High School diploma or GED. Excellent verbal and written communication skill is essential. Must be able to pass a comprehensive background check. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Collector: 1 year (Required) License/Certification: Driver's License (Preferred) Ability to Relocate: Independence, OH 44131: Relocate before starting work (Required) Work Location: In person
    $18-22 hourly 49d ago
  • Title & Other Asset Collector

    Northwest Bancorp, Inc. 4.8company rating

    Collector job in Columbus, OH

    This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and making appropriate judgment credit decisions. This position is eligible for a shift differential. Essential Functions * Comply with Company policy and procedure * Comply with federal and state regulations * Develop use of Signature, collection system, and Nautilus * Develop use of phone software systems * Identify and resolve Branch office collection issues * Prepare loan modification and repayment plans * Recommend accounts to repossession * Recommend accounts for charge-off * Prepare and analyze departmental reports * Meet departmental service standards * Coordinate collection efforts with offices * Review documentation for data integrity * Ensure appropriate modifications, extensions, renewals, deferrals, and re-ages * Analyze delinquent account records * Update records of past due accounts * Attempt to obtain quality right party contact with borrower and co-borrower * Attempt to obtain voluntary payment of debt * Confirm location of vehicle and condition * Advise on related laws, regulations, policies, and procedures * Negotiate appropriate payment agreements * Monitor payment progress effectively * Maximize methods of skip tracing * Identify and refer accounts requiring legal action * Ensure timely collections efforts * Assist borrowers with forced place insurance * Mitigate losses to the Company * Coordinate efforts with commercial collections (Loss Mitigation Department) * Coordinate with acquisition coordinator to repossess titled asset * Coordinate with recovery department for judgments as needed * Coordinate with impound, law enforcement, and insurance companies as needed * Coordinate with Bankruptcy Specialist * Coordinate collections with Branch Offices * Make appropriate credit judgment decisions * Pacify non-cooperative customers * Recommend improvements to procedures * Recommend fee-generating alternatives * Recommend service / delivery enhancements * Analyze / investigate to resolve questionable payments or charges * Attempt to out-perform delinquency expectations * Minimize departmental non-payroll costs * Manage personal workload/workflow * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Education + Experience preferred * High school diploma or equivalent * 3-5 years of customer service / administrative experience Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $32k-36k yearly est. Auto-Apply 39d ago
  • Medical Billing Manager

    Dayton Center for Neurological Disorders

    Collector job in Centerville, OH

    Oversee the financial operations of the billing department, ensuring accuracy and efficency in claims processing, payment collection and revenue cycle management. Has a good understanding of all postions with in the team and able to cover if necessary. Supervising Staff: Managing and mentoring medical billers, coders, and other related staff. Claims Processing: Overseeing the accurate and timely submission of insurance claims, including electronic claims and appeals Payment Posting and Collections: Manage the posting of payments reconciliation and collections of outstanding balances from patients and insurance companies. Financial Reporting: Prepare and analyze billing reports to track key metrics and identify areas for improvements Compliance and Regulations: Create and maintain billing policies and procedures to streamline operations and ensure compliance. Revenue Cycle Management: Managing the entire revenue cyle from claim submission to payment posting optimizing the collections process. Contract Negotiation: Tracks and participates in the negotiations of EHR billing and insurance contracts and managing relationships with insurance companies. EHR and Equipments: Update Athena with new coding changes, fee schedules, increased fees, etc. Manages and implements new credit services as needed. Runs reports to ensure financial monitoring, including missing payments. Training and development: Provide training and support to the providers and staff. Money Handling: Prepares and submits deposits to the bank. Requests refund checks from AP when no automatic recoupment will be done by payor. Post and mail patient/insurance refund checks when they are received from AP Managing and distributing petty cash Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Required: High School diploma and 5 years of Medical Office Billing experience Preferred: Degree or Certificate in Medical Office Billing Required: Billing/Coding Certification (Preferred Certifications: CPC, CPB,CPMA, CPCO) Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have extensive knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook and Google Docs. Certificates and Licenses: Valid Driver's License Equipment: Multi-line telephone Facsimile machine Copier Postage meter Calculator Computer Printer Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
    $37k-56k yearly est. 60d+ ago
  • Senior Collections Specialist, Auto

    Upstart 4.0company rating

    Collector job in Columbus, OH

    Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $27.5-38 hourly Auto-Apply 60d+ ago
  • collection specialist

    Vangarde Group, L.L.C

    Collector job in Ohio

    The Collector will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records. Duties/Responsibilities: Mediate the resolution of delinquent accounts Via Phone, Email and SMS text messages. Works account steps to ensure all efforts are exhausted prior to closing to the client. Initiates collection actions by notifying account holders and cosigners of delinquent status. Creates payment plans to resolve a customer's account. Identifies accounts requiring additional personal contact for Skip efforts. Tracks bad payments of settlements. Reviews Correspondence, Media, and Skip tools for ways to resolve accounts. Performs other related duties as required. Required Skills/Abilities: Excellent verbal and written communication skills. Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities. Excellent organizational skills with great attention to detail. Ability to keep account information confidential. Ability to exercise integrity and discretion. Ability to remain professional in tense situations. Proficient in Microsoft Office Suite or related software. Education and Experience: Must have previous experience in commercial collections . Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Powered by JazzHR gkc A5lzy6P
    $27k-37k yearly est. 5d ago
  • 3rd Party Collections Specialist (OH, FL, KY, PA & VA)

    LCS Financial Services Corporation 3.9company rating

    Collector job in Ohio

    LCS Financial Services Corporation is a nationally licensed collection agency that is growing and is seeking Experienced Collection Specialists with at least 2 years of proven experience in third party collections. Our representatives provide a combination of strong collections know-how with the ability to persuade and influence borrowers to resolve their debts all while being compliant with all federal, state and local laws and regulations. We are looking for Collection Specialists that bring their “A” game every day and take initiative by taking a problem and turning it into an opportunity. DUTIES and RESPONSIBILITIES: As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower's ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets. Additional responsibilities include managing your work queue and documenting accounts while following the company's policies and procedures including strict adherence to all compliance requirements. You will comply with all federal, state and local laws and regulations including, but not limited to, FDCPA, TCPA, FCRA, GLBA, and HIPAA. WHAT YOU NEED TO SUCCEED: LCS is looking for self-starters and results driven individuals who want to control their own success and work hard to achieve it. Selected candidates with collections experience will possess the following: Strong communication and influencing skills Effective listening techniques Patience and ability to manage stress Strong organizational, multi-tasking and time management skills Ability to analyze each borrower's unique situation, create and negotiate repayment of past due obligations Demonstrated knowledge and understanding of federal, state and local collection laws and regulations All selected candidates must exhibit flexibility and be open to change and work well in a high-volume, fast-paced and sometimes stressful environment. THE IDEAL CANDIDATE WILL HAVE: Strong work ethic - including attendance, dependability and punctuality Have and maintain high standards of professionalism High school diploma or equivalent required; undergraduate degree preferred; advanced degrees welcomed Minimum of 2-years previous collections and call center experience required Minimum 2-years of third-party collections experience Fluent in English required; bilingual in Spanish is a plus Strong attention to detail and goal-oriented Ability to prioritize work and focus consistently on task at hand Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette WHAT WE OFFER: LCS Financial Services Corporation is an Equal Employment Opportunity employer. We offer a comprehensive benefits package that includes medical, dental and vision coverage as well as life insurance and disability the first of the month following 30-days of employment. We also have a generous time off policy that includes vacation, sick and personal time and paid holidays and 401K plan. As a prerequisite of employment, all employees must successfully pass a comprehensive background and drug screening requirements.
    $26k-33k yearly est. 60d+ ago
  • Collector

    Javitch Block 3.7company rating

    Collector job in Cleveland, OH

    Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. Essential Duties and Responsibilities: Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action. Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties. Use deductive reasoning to resolve files Organize future work and schedule follow-up Utilize various means of skiptracing to find assets and locate information Record and update full and complete account information to aid in account resolution Adhere to FDCPA and state and federal laws and regulations Maintain established performance metrics Comply with policies and procedures as required Knowledge, Skills and Abilities Education: High School Diploma or equivalency required. Experience: Collections experience preferred. Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment. Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages). Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes. Other: Ability to refer to policy and procedures when applying information and making decisions. Work Environment Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment. Other Work Requirements Required to work one late shift per week based on firm needs; plus work one Saturday per month. Disclaimer The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.
    $29k-34k yearly est. 60d+ ago
  • Billing Coordinator

    Aim Transportation Solutions

    Collector job in Youngstown, OH

    Pro Shop Billing Coordinator Youngstown, OH 44420 Newsweek's list of Top 100 Most Loved Workplaces for 2024 Salary Range: $17.00-$20.00/Hour (Based on Experience) Tracking and Billing Pro Shop startup costs Post-billing reviews and update/ Financial Performance reports Responsible for lease billing, fuel billing, and mileage collection for assigned facilities Assist with coding of outside rental invoices for payment Provided administrative assistance to assigned locations when necessary Full Time 1 year of experience in a finance department and/or transportation industry Excellent communication skills (written & verbal) Must be able to adapt to various software applications Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K Company Match Paid Vacation and Holidays Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth! Aim promotes from within! Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected]. Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit **************** #otherjob
    $17-20 hourly 60d+ ago
  • Collections Specialist I

    Kimball Midwest 4.4company rating

    Collector job in Columbus, OH

    Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Collections Specialist for our Columbus, Ohio location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture. Responsibilities * Responsible for the maintenance of customer accounts through proactive collection activity and account research. * Responsible for Tier I Inbound Calls into the Credit & Collections Department Contact Center through any of multiple channels, including voice, text, social media, the Customer or the Sales Rep portals, and iMessage's. * Responsible for following up with Customers and Sales Representatives within 12 hours of phone or email request. * Support company growth objectives through effective job performance and communication skills. Qualifications * High School diploma/GED required. * B2B collections experience is preferred * Strong communication skills, multi-lingual preferred, with sales representatives, customers, vendors, coworkers, supervisors, and managers in written and verbal form. * Must be willing to work in an environment that requires 100% phone-based customer interaction. * A minimum of one year of customer interaction or customer support experience is strongly preferred, either by phone or face-to-face. * Proficiency with essential computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment, is strongly preferred. * A working knowledge of Microsoft Excel. * Significant computer literacy-specifically Microsoft Office. * Ability to problem solve and work independently effectively. * Handling confidential information and using discretion while performing job tasks. * Requires an individual who is dependable (i.e., reports to work daily, barring any unforeseen circumstances). Additional Information This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00am-6:00pm. We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify.
    $29k-35k yearly est. 40d ago
  • Collections Specialist

    Frost Brown Todd LLP 4.8company rating

    Collector job in Olde West Chester, OH

    Frost Brown Todd LLP , a national law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-33k yearly est. Auto-Apply 23d ago
  • Insurance Collections Specialist

    Gastro Health 4.5company rating

    Collector job in Cincinnati, OH

    Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidily growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution Maintains active communications with insurance carriers and third-party carriers until account is paid. Negotiates payment of current and past due accounts by direct telephone and written correspondence. Updates patient account information Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor. Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up. Manage all assigned worklist on a daily basis for assigned insurances. Utilize collection techniques to resolve accounts according to company's policies and procedures. Report any coding related denial to the Coding Specialist. Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility. Conducts necessary research to ensure proper reimbursement of claims. Assist with special projects assigned by Billing Manager or Supervisor Minimum Requirements High school diploma or GED equivalent. At least 2 years' experience in insurance collections. Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS) Knowledge with letters of appeal. Intermediate experience with Microsoft Excel and Office products is required. Experience with HMO, PPO, and Medicare insurances. Must be able to read, interpret, and apply regulations, policies and procedures We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $28k-34k yearly est. 60d+ ago
  • Collections Specialist

    Airliquidehr

    Collector job in Independence, OH

    R10069038 Collections Specialist (Evergreen) (Open) At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture. We are looking for you! Strong passion for fostering an environment of Diversity, Inclusion and Respect. Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty. Schedule: Hybrid (Upon training completion) Pay - 22 an hour Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment Recruiter: Natasha Walker/ ************************* / ************ Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency. Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary. Assist in resolving non-payment issues. Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes. Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management. Maintain professional relationships with branch managers, account managers, and area sales managers. Inform regional managers of issues when appropriate. ________________________Are you a MATCH? Demonstrated excellence in oral and written communication and interpersonal skills. Ability to adapt communication style to various customer situations. Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team. Customer-focused behavior, including building positive relationships and understanding customer needs. Ability to handle challenging situations diplomatically and professionally. Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary. Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred. High School Diploma/GED required. Associate's/Bachelor's degree preferred. ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $28k-38k yearly est. Auto-Apply 33d ago
  • Collections Specialist

    EMT Ambulance 3.6company rating

    Collector job in North Canton, OH

    Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
    $28k-37k yearly est. 6d ago
  • Collections Specialist

    Revco Solutions Inc.

    Collector job in Dayton, OH

    Job DescriptionDescription: APPLY NOW!! Full-Time Collection Specialist *on-site* Potential hybrid schedule after 90 days of employment We are currently seeking Full-Time Collection Specialist with a base pay of $15 per hour plus a monthly Performance Bonus! Our Company: Revco Solutions Inc. is an Accounts Receivable Management Corporation located in Dayton, OH with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay. Revco Offers: Medical, Dental, Vision, Life and Disability coverage 401(k) Savings Plan with company match Paid Time Off (PTO), Paid Holidays, and Paid Training Referral Incentive Program Monthly Performance Bonus Position: We will provide you with the tools, knowledge, and training to become in your role. This position is responsible for handling inbound and outbound calls with consumers regarding their balance and working with them toward payment or resolution. Preferred: One (1) year Customer Service and/or Call Center experience Analytical, Problem-Solving, and Negotiating skills Requirements: High School Diploma or equivalent Schedule: Monday-Friday 8am-5pm, One Shift 10am-7pm per week Proficient in basic computer applications and the ability to learn new software quickly Ability to actively listen and speak clearly
    $15 hourly 21d ago
  • Insurance and Collections Specialist

    Dental Excellence Group

    Collector job in Napoleon, OH

    Company Core Purpose, Core Values Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice's purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry. The practice has six core values; a teamwork focus, a patients first mentality, with the patients' comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency. Mission of Insurance and Collections Specialist The Insurance and Collections Specialist's direct support is the Director of Operations. The mission of this position is to assist patients and team in understanding and applying insurance benefits and help maintain a healthy company cash flow by collecting on current and past due accounts. Key Accountabilities Submit and process timely insurance claims Perform insurance benefit checks and document in patient files prior to patient appointments Monitor, follow up, and provide additional information for outstanding insurance claims Collect on current and past due patient accounts Update patient records and communicate with business team on account statuses and concerns. Become well-educated and versed in insurance plans used most frequently by patients Assist with other miscellaneous administrative duties as assigned Key Competencies Professional, with the ability to maintain composure when exposed to stressful situations Prioritizes, organizes, and completes tasks in a timely and independent manner Strong administrative skills, including computer, documentation, and math abilities Dependable, specifically around attendance, accuracy, and follow-through Exceptional attention to detail High level of integrity and confidentiality Collaborative and strong communicator with all levels of management, staff, and patients Coachable and resourceful with ability to seek out and apply best practices, resources, and continuing education Positive attitude Salary Description $19.20 - $24.00
    $27k-37k yearly est. 26d ago

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Top 10 Collector companies in OH

  1. Medina County District Library

  2. Meridian HealthCare

  3. SinglePoint

  4. Croghan Colonial Bank

  5. Hyperion Materials & Technologies

  6. Javitch Block

  7. CommQuest Services

  8. Wright-Patt Credit Union

  9. Northwest Bank

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