Collector jobs in Orlando, FL

Orlando-Based Billing & Collections Specialist for Growing Private Equity-Backed Company Compensation: $50,000-$60,000 A growing construction company is seeking a Billing and Collections Specialist to manage the accounts receivable lifecycle, ensuring accurate billing, timely collections, and smooth cash application. This role works closely with project managers, internal teams, and vendors to support financial operations and project profitability. Key Responsibilities Prepare and submit billing for multiple active construction projects Collaborate with Project Managers to ensure accurate invoices, including change orders Follow up on outstanding invoices and resolve billing disputes with clients Apply payments and reconcile deposits with AR reports Coordinate with vendors and subcontractors on payments and lien releases Support month-end close by reconciling billed vs. collected amounts and reporting AR metrics Qualifications 2-4 years of billing and collections experience, preferably in construction Experience with Sage Intacct and GC billing platforms (Textura, Procore, GCPay, TeamPlayer) Strong organizational, communication, and Excel skills Attention to detail, ability to multitask, and thrive in a fast-paced environment Team player with self-starter mindset and problem-solving skills Why Apply Competitive pay ($50K-$60K) with opportunities for growth Health, dental, vision, and 401(k) with company match Paid time off and company-paid life/long-term disability insurance Learning programs, tuition reimbursement, and career development Team-building events, referral program, and Employee Assistance Program Apply through Tews Company to join a supportive construction finance team and take the next step in your career! Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career. TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.

Major Functions The County of Volusia is seeking an Activity Project Manager - Working Title: EMS Billing Manager for Treasury and Billing Division. This position will be highly responsible work administering the operations of the county's emergency medical services billing office, ensuring timely and accurate billing for the county and contracted municipal agencies. * Expected hiring range for a well-qualified applicant is $90,000-$110,000 Pay range includes certification pay if eligible. Illustrative Duties (Note: These are intended only as illustrations of the various type of work performed. The omission of specific duties does not exclude them from the position.) * Manage and lead a team of professional coders, collections representatives, and accounting staff. * Ensure compliance with Health Insurance Portability and Accountability Act (HIPAA), federal and state regulations, (as it relates to ambulance billing) through the supervision of staff and consistent audit/review of their work product. * Serve as the primary billing contact for County Emergency Medical Services (EMS), County Fire, and contracted municipal transport agencies. * Implement best practices in billing and collection in order to maximize the revenue cycle, while maintaining industry compliance standards. * Monitor team performance, provide feedback and conduct performance reviews. * May be assigned to other county locations based upon operational needs. * Attends work on a regular and consistent basis. * Must adhere to Federal, State, County and Local ordinances. * Responds to emergency situations. * Performs other duties as assigned. Minimum Requirements Graduation from high school or possession of GED and nine (9) years of progressively responsible ambulance billing and/or ambulance billing auditing experience and experience in managing a medium to large sized diverse team of individuals. OR Bachelor's degree in Accounting, Business Administration, Public Administration, or related field and five (5) years of progressively responsible experience. A comparable amount of education, training, or experience may be substituted for the minimum experience. Must not be excluded from participating as health care provider in insurance programs including, but not limited to, Medicare and Medicaid prior to and during employment at the County of Volusia. Must possess a valid driver's license at the time of hire. Must obtain a valid Florida driver's license within 30 days of hire and maintain thereafter. The preferred candidate will possess a Certified Ambulance Coder (CAC) and a Certified Ambulance Compliance Officer (CACO) certification. Knowledge, Skills & Abilities * Knowledge of Health Insurance Portability and Accountability Act (HIPAA) privacy rules and standards. * Knowledge of ambulance transport documentation. * Knowledge of CPT and ICD 10 codes. * Knowledge of Medicare and Medicaid rules and regulations. * Knowledge of medical and ambulance coding and compliance. * Knowledge of medical billing software. * Knowledge of medical terminology. * Knowledge of terms, limitations, and responsibilities of collecting outstanding accounts under the Fair Debt Collection Practices Act. * Knowledge of services covered under Medicare, Medicaid, and other third-party claimants. * Knowledge of the principles and practices of public administration, including EMS program operations, governmental budgeting, revenue and billing oversight, fiscal controls, and compliance. * Knowledge of research techniques and availability of current information. * Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures. * Ability to establish and maintain effective working relationships with associates, subordinates, public officials, other governmental agencies, and the general public. * Ability to supervise subordinate staff and assign work. * Ability to prepare and analyze budgetary tools and documents. * Ability to express ideas clearly and concisely, orally and in writing to groups and individuals. * Ability to respond to emergency situations. * Ability to work under stressful conditions. * Must be able to relocate to other county locations based upon operational needs. ADA REQUIREMENTS Mental Demands:Ability to read and comprehend professional manuals, legal documents, ordinances, statutes; instructions, reports, abstracts, financial reports, letters, and summaries. Ability to write reports, evaluations, summaries, letters, financial reports, procedures, and policies. Ability to perform advanced mathematical functions. Ability to speak publicly and extemporaneously; conversant in policies, techniques and procedures of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Physical Demands: Ability to speak and hear. Visual acuity (peripheral vision, depth perception) necessary to operate a motorized vehicle. Finger dexterity. Ability to bend, stoop, and reach. Ability to push, pull and/or carry 15 pounds. Environmental Demands: Primarily inside work. Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, and local laws.

DIAMO ND RESORTS™ OFFERS: Medical, dental, vision, 401K and life insurance Resort discounts for team members, family, and friends Career growth opportunities A healthy work-life balance with paid time off Fun work environment Job Description JOB SUMMARY Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic assignment, a manual list as assigned by management, or an inbound and outbound dialer campaign. ESSENTIAL JOB FUNCTIONS Provides customer service regarding collection issues, questions and processing payments and/or refunds. Resolves account discrepancies and maintains tracking of accounts worked concisely and professionally. Responsible for reducing delinquency for assigned accounts. Monitors and maintains account adjustments, small balance write offs, customer reconciliation and processes credit memos. Reviews open accounts for collection efforts. Makes outbound calls, maintaining professional communication at all times via phone and in person. Adheres to the Fair Debt Collection Practices Act (FDCPA) and any other regulations governing the collections process. Utilizes computer systems to handle skip tracing. Reviews terms of sales and/or loan documents and attempts to collect customer payments. Provides timely follow-up on payment arrangements and documentation required per account. Locates customers using credit bureau information, background checks, loan documents, and other paperwork and/or databases. Ensures customer information is correct and updates information as necessary. Identifies issues attributing to account delinquency and discusses with management for best practices and process resolution. Responsible for exceeding departmental performance standards and quality assurance expectations. Completes all required company trainings and compliance courses as assigned. Adheres to company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. Qualifications EDUCATION High School Diploma or equivalent. EXPERIENCE No prior experience or training required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: Computer proficiency in Microsoft Word, Excel and Outlook. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Able to establish and maintain a cooperative working relation. Able to use sound judgment; work independently, with minimal supervision. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Competent in public speaking. Performs well with frequent interruptions and/or distractions. Additional Information Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding, but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities. At Diamond Resorts, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations. Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we're a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation. Diamond Resorts is an Equal Opportunity Employer Apply Today! Link Below! ****************************************************************************************************************

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description 1. Maintains knowledge of Medicare and Medicaid guidelines and applies that knowledge to billing as required by individual contracts. 2. Understands Medicaid, Medicare and Insurance billing, including coordination of benefits and appeals process for redeterminations. 3. Multi-tasks in various computer applications to gather billing and collection information to perform collections. 4. Performs systematic collections as directed by management. 5. Verifies outstanding account balances. 6. Performs follow up as necessary and re-bills according to collection policy. 7. Enters call back notes into appropriate databases for future collection efforts and inter-departmental communications. 8. Prepare price adjustments and refunds as appropriate. 9. Adheres to KPIs as defined for this role in Accounts Receivable. 10. Manages work queue in a timely and efficient manner resulting in resolved AR avoiding timely filing write offs. 11. Raises awareness on denial trends to management, with supporting data. 12. Raises awareness on pricing trends to management (short pays), with supporting data. 13. Reconciles open accounts to clearly establish patient responsibility. 14. Performs related duties as required or as assigned by supervisor. 15. Works minimum 40-hour work week with required overtime as business needs dictate. Qualifications Experienced accounts receivable (collections) representative (at least 2 years solid experience) from a physician practice Experience with insurance denials/appeals, Auto, Worker's comp Familiar with FL law and regulations Experienced in Self Pay, Medicare, Medicaid, Workers Compensation, Auto, HMO and Commercial payors Ability to interpret insurance explanation of benefits (EOB's) and compose and submit appeals to insurance carriers as necessary Familiarity with modifiers Additional Information My name is Aaron Hanshew and I am a Recruiting Consultant from Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). Are you an experienced Medical Collector in Orlando, FL looking for a new opportunity with a prestigious insurance company? Do you want the chance to advance your career by joining a growing company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you! If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! Looking forward to hearing from you!

Camali Services provides cutting edge Customer Relations services across multiple industries for products and services from clients of all sizes, but we specialize in the debt settlement industry. Our goal is to connect with our target audience on a one to one basis. Using our customized solutions, we have been able to successfully achieve this in an efficient and effective manner. Every day we deliver life-altering debt consolidation plans to our customers, and our staff get the benefit of seeing their customers' success stories first hand. Job Description Who we're looking for: We are looking for talented, enthusiastic, recent graduates motivated to make a positive change in people's lives. Join our rapidly growing finance & debt management team as a Debt Settlement Specialist and help advocate for our clients to help them achieve financial freedom. Who we are: Camali Services is a financial counseling firm that helps consumers simplify their finances, reduce their monthly payments, and become debt-free. What we do: Through our partnerships, we are able to offer many financial and debt management services. Our ultimate goal is to help clients get out of debt in the quickest and most effective way possible so they can refocus on the important things in life. Principal Duties and Responsibilities of the Debt Settlement Specialist: Communicate with clients to learn about their banking/financial/debt needs and help them achieve their goals. Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions. Proactively take ownership of, resolve, and prevent further client debt problems. Meet with clients to understand their priorities, advise them on financial and debt management solutions, and provide a forward-looking financial & banking plan. Use your knowledge of banking, finance, debt management, debt settlement, cash management, credit, investment, and wealth protection to help clients meet their goals. Gather and submit documentation for approval and payment of accounts. Qualifications Qualifications of the Debt Settlement Specialist: Undergraduate degree (in banking, finance or related field an asset) Excellent communication and interpersonal skills Attention to detail Ability to easily build rapport with clients Proficiency with Microsoft Office Suite No previous experience necessary Access to reliable transportation is strongly encouraged in this role. In addition to communicating via phone and email, traveling to meet with clients face to face to discuss their banking/financial/debt needs and solutions will be a frequent occurrence. We believe in a team-first culture, full of rewards and recognition for our employees. We are dedicated to our employees' success and growth within the company, through our employee mentorship and leadership programs. We are a refined organization with ethics and drive. We work hard to maintain a friendly working environment for both employees and clients and we are always on the lookout for new talent. If you are good with people and possess a strong drive, we would like to meet you. Apply today! Reply with a copy of your resume for consideration. Additional Information Benefits: Bonus/incentive structure Uncapped commission optional

Job Description As a Billing Coordinator, you are responsible for ensuring accurate and timely billing processes related to equipment usage and services. This role involves working closely with various departments to gather billing information, analyze data, and maintain precise records, ensuring data integrity and data refinement across all equipment reporting functions. In addition, critical for success are the abilities to work in a demanding environment while demonstrating self-motivation and focus, produce highly accurate work, make swift decisions, and be a supportive team player. About Sea Glass Concrete: Sea Glass Concrete is a rapidly growing construction company committed to excellence and innovation. We offer a supportive and collaborative environment where you can develop your skills, take on challenging projects, and contribute to our success. Key Responsibilities: Collaborate with multiple departments to gather, verify, and analyze billing information. Ensure data integrity and refine equipment reporting functions to maintain precise records. Work efficiently in a fast-paced environment, balancing self-motivation with focus. Manage accurate and timely billing processes for equipment usage and services. Contribute as a supportive team player to enhance overall department performance. Qualifications: Ability to work with large amounts of data, within a defined timeframe, to produce weekly reports for operating companies Computer proficiency, including Microsoft Office Suite (Excel) High School Diploma or GED, 1+ years of related experience, or an equivalent combination Collaborate with internal and external teams to gather accurate billing information. Assign appropriate coding, making determinations as necessary, and coordinate with internal departments to resolve discrepancies or issues

Job Description Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!! Multiple shifts available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. • Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements Excellent verbal communication skills' Multitasking and time management skills to work through the account queue and inbound call volume. Previous customer service work preferred. Benefits Rate: $18.00 to $20.00 plus monthly bonus Competitive Base Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses Medical, Dental , and vision; 401K plan with company match Long and Short Terrm Disability Insurnace Company paid Life Insurance

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* The Credit Analyst will review and analyze and set up new accounts for order to be placed via DNB reports, bank references, credit application and licensure according to our pnp's. Knowledge of AS400 and Getpaid systems helpful. Excel/Microsoft Office needed. Experience in analyzing and assigning terms and credit limits to new customers and/or reviewing established customers info according to process. Qualifications Please, find below the detailed Job description. I would really appreciate if you can reply me with an updated copy of your resume, if interested. Job Title : Credit and Collection Analyst Job Location : 255 Technology Park Lake Mary, FL 32746 Duration : 6 months Shift : Monday - Friday 11am to 8pm. EST Additional Information Thanks & Regards Mahesh Kumar B Contact: ************ E-mail :maheshk@mindlance(DOT)com

(Solid Waste) Pay Range: $23.49/hr. - $34.06/hr. $1000.00 Sign on Bonus available. ** Internal candidates should apply via Polk One- Me Section ** Employee Benefits Direct Deposit, Bi-Weekly Pay Checks Medical, Dental, Vision Life Insurance FRS Retirement 10 Paid Holidays Paid Time Off Tuition Reimbursement Education Incentives Deferred Compensation Plan Wellness Incentives Employee Assistance Program (EAP) Free Employee Gym Free Employee Health Clinic Must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below: MAJOR FUNCTIONS Residential Drivers operate heavy-duty trucks and are responsible for the collection of residential household waste or recyclable material. Driver will transport the material to a disposal, transfer or recycle facility when trucks reach legal load capacity. Driver safely maneuvers vehicles in residential environments. Navigates high traffic and congested roadways, driveways, alleyways, and lots. ILLUSTRATIVE DUTIES To perform this job successfully, an individual must be able to perform the following tasks. Operates collection vehicle in accordance with Polk County Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state, and federal laws. May operate Heavy Equipment such as front-end loader, roll-off, haul truck, water truck, roller, and forklift. Performs pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard VCR (Vehicle Condition Report). Operate heavy-duty truck and collect residential household waste and/or recyclable material. Immediately reports all unsafe situations or service-related issues to Waste & Recycling Shop Supervisor. Attends and participates in all scheduled training programs, briefings, and meetings as required and/or directed by Management. Works closely with Data Analyst to improve route efficiencies and identify best practices. Notifies Management of any incidents, accidents, injures, or property damage. Notifies Management of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. Communicates customer requests to Customer Service and the Data Analyst. Completely collects all receptacles and leaves the customer's location clean and free of debris/litter. Follows route assignments as directed and completes end of day documentation and check out process. Lead team members to assist with the collection of residential household waste and/or recyclable material. Maintain & support team initiatives through effective leadership. Performs all duties as scheduled by Management and assisting other drivers as directed to meet customer needs. Operates required technology for reporting of “improper set out”, “Bulk”, “Yard Waste”, “Cart Repair/Replace”, or other GPS and Routing feature(s). KNOWLEDGE, ABILITIES AND SKILLS Proficiency in the operation of heavy equipment and understanding of facility operations; Demonstrable skills and knowledge to ensure safe and efficient operations at the facility. Physical, developmental, and mental ability to perform assigned job tasks, work efforts, responsibilities, and duties. Knowledge of the operation, maintenance, and use of assigned equipment. Advanced knowledge of landfill, recycling centers and/or transfer station operations and master construction concepts. Ability to follow plans of construction and maintenance of access/haul roads. Ability to work flexible hours and days, under various weather and environmental conditions, to ensure safe and efficient operations of the facility. Ability to adhere to work schedule and follow through on challenges as they arise. Ability to adhere to county policies and rules set forth; Ability to be a leader in promoting the facility's safety standards and not take inappropriate risks. Demonstrate knowledge retention as it relates to Federal/State/County laws, ordinances, and permit regulations. Ability to follow through on all assignments and tasks. Ability to adhere to work schedule and follows through on challenges as they arise. Ability and skills to display a feeling of pride in work and achieve all goals. Ability to demonstrate equipment uptime optimization through general troubleshooting of potential maintenance failures during the performance of operation. Ability to assist in preventative maintenance and minor repairs of assigned equipment. Outstanding customer services skills to meet and exceed the division and customers' expectations, acting in a professional, courteous, and cooperative manner toward customers and co-workers. Demonstrate continuous effort to improve operations, decrease turnaround/cycle times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. MINIMUM QUALIFICATIONS Must hold a valid CDL A or B Commercial Florida Driver's License with an air-brake endorsement at the time of employment. 5 years' experience in Residential Curbside Waste Collection (ASL or REL). SPECIAL REQUIREMENTS Must have and maintain a home telephone or immediate access to communication to and from workplace at time of employment. 10 years' experience in residential curbside collection, to include adherence landfill and transfer station policies and procedures. SPECIAL PREFERENCES This position shall be required to report for work as directed when a declaration of emergency has been declared in Polk County.

Insight Global is looking for Collections Specialist for one of our large construction/rental companies. Please see more duties below. - Responsible for reducing delinquency for assigned accounts - Contact customers regarding payment status - Answering incoming customer calls and emails -- high volume - Assist with customers and profit centers to get disputed invoices resolved - Assist general contractors for specific jobs and make arrangements for joint checks - Update and amend customer maintenance information - Perform other duties as assigned by Credit Supervisor We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - HS Diploma - Collections and Credit experience - Microsoft Office knowledge MUST - E-processing, E-filing - Comfortable with high volume - Adobe Writer Conversion - Detail Oriented - Customer Service experience - Construction office experience - Strong written communication - Great phone presence - Rental Industry Experience - Construction Experience - Bachelor's or Associates Degree - Lien Release knowledge - Notice to Owner (NTO) knowledge

Fields BMW of Winter Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. Responsibilities * Receive and process paperwork from the F&I Department. * Post vehicle sales. * Prepare checks for payoffs, referrals, refunds, etc. * Costing and finalizing deals to accounting. * Prepare, submit and monitor funding of bank contracts. * Read and interpret legal documents. * Effectively present information to customers or dealership personnel. * Maintain reports and/or logs of daily new and used deal activity. * Work under pressure in a fast paced, high volume atmosphere. * Ability to multitask. * Perform various other accounting responsibilities and business requirements as assigned. * Warranty and Finance product cancellations and remittances * Calculate and log sales commissions * Review and collect out of state sales tax exemption documents * Other duties as needed Job Qualifications * Previous experience and must have experience CDK experience * Ability to provide quality customer service * Willingness to take initiative * Quality writing and grammar skills * Computer literacy * Ability to perform job responsibilities and meet deadlines easily * Detailed follow up * Professional appearance * Ability to work independently and as a team * Being proactive in your job responsibilities, career, business growth and daily development What We Offer Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness and Sundays off. Physical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision.

This role is responsible for driving timely and effective collection of accounts receivable and converting outstanding balances into cash across an assigned portfolio of accounts. Working closely with the department manager, the employee will actively manage customer accounts, identify and resolve payment issues, and support healthy cash flow for the business. The position requires clear, confident communication with both internal stakeholders and external customers, providing accurate and well-organized updates on account status and the overall Accounts Receivable position. This role plays a key part in strengthening customer relationships while ensuring financial objectives are met. The position reports to the North America Cash Collection Manager. **How You'll Make an Impact (responsibilities)** + Manage and collect an assigned accounts receivable portfolio across multiple business units, including researching and reconciling customer accounts to ensure accuracy. + Conduct routine collection calls to determine payment status, drive timely payment of receivables, and resolve customer issues preventing payment. + Develop and maintain strong working relationships with internal partners and external customers to deliver the best overall customer experience. + Understand customer infrastructure and processes, identify appropriate contacts, flag at-risk customers, and escalate issues to Sales, Finance, Project Management, or Order Entry as needed. + Identify, document, and analyze customer disputes and root causes of delinquency to improve payment performance. + Support back-office operations by coordinating external bank accounts and credit card activity, processing non-AR and physical check deposits, maintaining department files and running required departmental reports. **What You Bring (requirements)** + Bachelor's degree in Accounting, Finance, or a related field, with 3+ years of corporate/business collections experience preferred. + Strong knowledge of billing and collection procedures, with experience using SAP or similar ERP systems. + Solutions-oriented professional with strong initiative, problem-solving skills, and a high level of ownership. + Highly customer-service focused team player who collaborates effectively and shares knowledge across teams. + Ability to manage deadlines, prioritize workload, and stay organized in a fast-paced environment, with intermediate Excel skills. + Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers. **About the Team** The Collection Department is responsible for collecting Siemens Energy's Accounts Receivable in a timely fashion while providing that service in a cooperative customer service environment. It is our responsibility to report the status and trends on each business unit's Accounts Receivables to the management of those Business Units. **Who is Siemens Energy?** At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: ******************************************** **Rewards** + Career growth and development opportunities; supportive work culture + Company paid Health and wellness benefits + Paid Time Off and paid holidays + 401K savings plan with company match + Family building benefits + Parental leave ************************************ (********************************************) Equal Employment Opportunity Statement Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

The MEDICAL BILLING SPECIALIST performs clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third-party billing records, and resolution of problems. Follows up on submitted and patient billing; resubmit claims or corrects inaccuracies. May handle cash items and accounts receivable posting. Works with others in a team environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Psychiatry Office.Processes billing to patients and third-party insurance companies. Maintains supporting documentation files and current patient addresses. Researches and responds by telephone and/or in writing to patient inquiries regarding billing issues and problems. Monitors submitted claims, follows up on unpaid claims, and initiates dialogue with insurance companies. Resubmit claims to insurance companies as necessary. May receive and receive cash items and third-party reimbursements Posts and reconciles payments to patient ledgers. Balances daily batches and reports. Maintains patient demographic information and data collection systems. Identifies and resolves patient billing complaints Follows and reports the status of delinquent accounts. Performs various collection actions, including contacting patients by phone, and correcting and resubmitting claims to third-party payers. Performs miscellaneous job-related duties as assigned. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Insurance Verification. Referrals PREFERRED EXPERIENCE: Prior medical billing and administrative experience in a private medical office. Customer service Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: ICD-10: 1 year (Preferred) This position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).

The Medical Billing Account Manager is responsible for managing the full billing cycle for assigned client accounts, ensuring accurate claim submission, timely collections, and compliance with healthcare regulations. This role involves direct client interaction, team leadership, and continuous process improvement to optimize revenue cycle efficiency. This is a full-time and In-person position only Qualifications Preferred 4+ years experience in a medical office reimbursement department Preferred a minimum of 3 years supervisory or management experience over staff. Experience with EMR Management software eclinicalworks Strong background in Accounts Receivable Experience in CPT and ICD10 codes, HCFA 1500 and UB04 claim forms Experience in billing and insurance regulations, medical terminology, insurance benefits and appeal processes Strong communication skills as you will be speaking with physicians, patients, insurance representatives, and/or medical billing staff on a weekly basis Proficient in Microsoft Office Outlook, Word, Excel Must maintain HIPAA standards Ability to work in a fast-paced environment while remaining calm and professional Strong customer service orientation Excellent organizational skills and must be detailed oriented Strong computer and typing skills Outstanding listening skills Positive, friendly, approachable disposition Ability to work with multiple priorities Additional Information MAJOR DUTIES/RESPONSIBLITIES: Manages the day to day tasks of client's medical billing services with associates of the billing team, including; claims submissions, payments postings, accounts receivable follow-up and reimbursement management. Manages billing and claims for accuracy, completeness, timely submission and compliance with Federal, State, and payer regulations, guidelines and requirements. Generate, analyze and/or managing daily, weekly and monthly reporting, identifying trends impacting charges, denials and collections for process improvements, identifying training needs and recommending process changes Ensures that the activities of the professional billing operations are conducted in a manner that is consistent with overall department and organization protocols, policies and procedures. Participates in the development and implementation of operating policies and procedures. Meet with management team to discuss collection reports, and develop opportunities to reduce denials, share carrier rule changes and distribute the information within the office. Supervises professional and patient billing personnel, which includes work allocation, training and problem resolution; evaluates performance, associate satisfaction to achieve peak productivity and performances. Provide customer service on the telephone and in the office for all clients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 1 business days to ensure maximum patient satisfaction. Research information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians, managers and subordinates. Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates. Proficiency with all facets of the EMR software system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry. Provide cross coverage for Account Managers in their absence as required to ensure efficient and professional practice operation. Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format. Maintain an organized, efficient and professional work environment. Adhere to all practice policies related to HIPAA and Medicare Compliance.

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time Description The Billing Manager is responsible for overseeing and executing all billing operations across the organization. This role ensures the timely and accurate invoicing of customers, merchants, and strategic partners, while also driving efficient payment processing and reconciliation activities. The Billing Manager maintains a robust and organized financial record-keeping system and is accountable for upholding billing accuracy, compliance, and operational excellence. In addition to managing daily workflows, the Billing Manager provides leadership and direction to a small team of 1-2 billing professionals, fostering a collaborative and high-performance environment. This role also serves as a key point of contact for customers, merchants, and partners, proactively addressing inquiries, resolving discrepancies, and ensuring all payment timelines and service expectations are consistently met. Key Responsibilities & Objectives Maintains an accurate, compliant, and up-to-date billing system to support organizational financial operations Develops, implements, and updates billing policies and standard operating procedures (SOPs) to ensure consistency and operational excellence. Monitors end-to-end invoicing and collection processes, including issuing dunning notices to merchants and partners for failed or overdue payments. Reviews, approves, and processes refunds and credits in accordance with company guidelines. Serves as a primary point of contact for customer inquiries, proactively resolving billing discrepancies and collaborating with internal teams to maintain accurate financial records. Negotiates payment terms and resolutions with customers and merchants in situations involving delayed or outstanding payments. Completes all required reporting activities within established deadlines, ensuring data accuracy and transparency. Maintains comprehensive records of invoices, deposits, communications, and all documentation related to payment collection. Monitors customer account activity to identify non-payments, delayed payments, and irregularities, taking appropriate action as needed. Trains, mentors, and supports staff members within the billing department, fostering a knowledgeable and efficient team environment. Requirements 2-3 years of experience in payments, fintech, or a related financial operations environment. Strong problem-solving, analytical, and decision-making abilities, with a focus on continuous improvement and process optimization. Demonstrated attention to detail and a commitment to accuracy in all aspects of work. Experience managing or contributing to projects, including coordinating tasks, timelines, and stakeholders. Ability to work independently while maintaining a high level of ownership and accountability. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Thrives in a fast-paced, dynamic environment with shifting priorities and multiple concurrent initiatives. Prior experience working across multiple entities and systems, with the ability to navigate and reconcile complex operational workflows.

Camali Services provides cutting edge Customer Relations services across multiple industries for products and services from clients of all sizes, but we specialize in the debt settlement industry. Our goal is to connect with our target audience on a one to one basis. Using our customized solutions, we have been able to successfully achieve this in an efficient and effective manner. Every day we deliver life-altering debt consolidation plans to our customers, and our staff get the benefit of seeing their customers' success stories first hand. Job Description Who we're looking for: We are looking for talented, enthusiastic, recent graduates motivated to make a positive change in people's lives. Join our rapidly growing finance & debt management team as a Debt Settlement Specialist and help advocate for our clients to help them achieve financial freedom. Who we are: Camali Services is a financial counseling firm that helps consumers simplify their finances, reduce their monthly payments, and become debt-free. What we do: Through our partnerships, we are able to offer many financial and debt management services. Our ultimate goal is to help clients get out of debt in the quickest and most effective way possible so they can refocus on the important things in life. Principal Duties and Responsibilities of the Debt Settlement Specialist: Communicate with clients to learn about their banking/financial/debt needs and help them achieve their goals. Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions. Proactively take ownership of, resolve, and prevent further client debt problems. Meet with clients to understand their priorities, advise them on financial and debt management solutions, and provide a forward-looking financial & banking plan. Use your knowledge of banking, finance, debt management, debt settlement, cash management, credit, investment, and wealth protection to help clients meet their goals. Gather and submit documentation for approval and payment of accounts. Qualifications Qualifications of the Debt Settlement Specialist: Undergraduate degree (in banking, finance or related field an asset) Excellent communication and interpersonal skills Attention to detail Ability to easily build rapport with clients Proficiency with Microsoft Office Suite No previous experience necessary Access to reliable transportation is strongly encouraged in this role. In addition to communicating via phone and email, traveling to meet with clients face to face to discuss their banking/financial/debt needs and solutions will be a frequent occurrence. We believe in a team-first culture, full of rewards and recognition for our employees. We are dedicated to our employees' success and growth within the company, through our employee mentorship and leadership programs. We are a refined organization with ethics and drive. We work hard to maintain a friendly working environment for both employees and clients and we are always on the lookout for new talent. If you are good with people and possess a strong drive, we would like to meet you. Apply today! Reply with a copy of your resume for consideration. Additional Information Benefits: Bonus/incentive structure Uncapped commission optional

Job Description The MEDICAL BILLING SPECIALIST performs clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third-party billing records, and resolution of problems. Follows up on submitted and patient billing; resubmit claims or corrects inaccuracies. May handle cash items and accounts receivable posting. Works with others in a team environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Psychiatry Office.Processes billing to patients and third-party insurance companies. Maintains supporting documentation files and current patient addresses. Researches and responds by telephone and/or in writing to patient inquiries regarding billing issues and problems. Monitors submitted claims, follows up on unpaid claims, and initiates dialogue with insurance companies. Resubmit claims to insurance companies as necessary. May receive and receive cash items and third-party reimbursements Posts and reconciles payments to patient ledgers. Balances daily batches and reports. Maintains patient demographic information and data collection systems. Identifies and resolves patient billing complaints Follows and reports the status of delinquent accounts. Performs various collection actions, including contacting patients by phone, and correcting and resubmitting claims to third-party payers. Performs miscellaneous job-related duties as assigned. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Insurance Verification. Referrals PREFERRED EXPERIENCE: Prior medical billing and administrative experience in a private medical office. Customer service Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: ICD-10: 1 year (Preferred) This position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.