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  • Licensing & Invoicing Specialist - SaaS Company

    Daley and Associates, LLC 4.5company rating

    Collector job in Boston, MA

    Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment. This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST). Responsibilities: • Review and process incoming orders for software trials, new license purchases, renewals, and professional services. • Provide backup order review support to the EMEA region as needed. • Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers. • Validate customer license entitlement terms and invoicing data within Salesforce. • Facilitate license exchanges and returns. • Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution. • Identify and escalate potential contractual or compliance risks. • Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures. • Contribute to product packaging and fulfillment configuration from concept to back-end implementation. • Post sales orders and send invoices to customers. • Support management's collection efforts for aged receivables and monitor accounts with collection risk. • Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders. Qualifications: • 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting. • Experience in the enterprise software industry (SaaS or on-premise) preferred. • Familiarity with basic contract terminology is a plus. • Some post-secondary education preferred, or equivalent combination of education and experience. • Strong customer service orientation, professionalism, and communication skills. • Excellent business judgment, critical thinking, and problem-solving abilities. • Ability to work independently in a fast-paced environment while collaborating across teams and time zones. • Experience using Salesforce CRM required; Sage Intacct a plus. • Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively. For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************
    $30-36 hourly 1d ago
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  • Accounts Receivable Coordinator

    Northeast Traffic Control Services, LLC

    Collector job in Plymouth, MA

    Northeast Traffic Control Services is part of the Helix Traffic Solutions network and delivers expert traffic management services. With a strong focus on safety and efficiency, Northeast Traffic partners with DOT to design well-managed traffic plans, oversee lane closures, flagging operations, custom signage, and equipment rentals for construction zones-all in service of protecting both workers and the traveling public. JOB DESCRIPTION Provide financial and administrative direction to ensure efficient, timely and accurate processing of transactions for the credit and collection department. This includes overview of credit activities, collection activities, account reconciliations, researching and resolving internal/external discrepancies, building internal and external relationships, monitoring payment activities, reporting and limited general ledger activities as needed. The position will be to streamline overall activities by documenting, implementing and ensuring processes and procedures outlined are followed for the accounting department while maintaining positive internal and external relationships while enforcing credit policies and procedures. This position also manages direct reports and assists in performance evaluations to achieve goals set forth by management. DUTIES & RESPONSIBILITIES Develop and implement effective credit and collection policies and procedures. Monitor accounts receivable aging reports and follow up on overdue accounts. Evaluate creditworthiness of new and existing customers using financial analysis and credit scoring. Set credit limits and terms in accordance with company policy. Lead and mentor the collections team to meet performance targets. Resolve disputes and negotiate payment plans with customers. Collaborate with sales, legal, and finance teams to manage credit risk. Prepare regular reports on collection status, bad debts, and cash flow forecasts. Ensure compliance with relevant laws and regulations regarding debt collection. Recommend accounts for write-off or legal action when necessary. Manage the professional development and productivity of all collection staff members Perform account reconciliations for accounts receivable Research and resolve discrepancies Identify communication gaps and business needs to develop plans for improvement Complete month-end, quarter-end and end of year reporting requirements and close process Perform various close activities and support audit requests as directed by management Other tasks as directed by management SKILLS Accuracy and detail-oriented Good verbal and written communication skills Strong organization, problem solving and analysis Proactive, innovative and adaptable Strong sense of urgency Change Agent and Team Builder Proficient in Microsoft excel, including formulas and v-lookup (NetSuite experience preferred) Education and Experience: High School Diploma with some college 5+ years of experience in Accounting SOP documentation and training experience
    $42k-57k yearly est. 1d ago
  • DriverData Collector in Boston, MA

    TSMG

    Collector job in Boston, MA

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project Objective: The main objective of the project is to test new features in the online mapping application in both day and night modes. Drivers will operate vehicles in urban areas with high traffic. The driver will work in collaboration with a co-pilot. The driver needs to note all details (whether the app is working correctly, if it's convenient to use) in a spreadsheet. He or she will use a tablet or laptop for taking those notes and completing a survey. This data will be transferred to the client and used for further improvements. New hires will receive one day of remote training. The company will cover all project-related expenses, including vehicle rental, fuel, parking, and tolls. The project will last for 3-4 weeks, with a schedule of Monday to Friday, 7-8 hours per day, from 9 AM to 5 PM. The team will be provided with a new target daily, approximately five routes per day. Requirements: At least 3 years of driving experience Good driving skills in urban areas with high traffic Fluent English Experience using Google Spreadsheet and Google Forms Collaborative and tech-savvy We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $36k-41k yearly est. 4d ago
  • Collector II

    Metro Credit Union 3.9company rating

    Collector job in Chelsea, MA

    Are you an experienced and motivated Collector looking to join a strong team? We'd welcome the opportunity to discuss this role with you. As a Collector II, you'll work with our members on a variety of collection duties to ensure the effective operation of the collection function consistent with established policies and procedures. You'll join a great team of co-workers who focus on loss mitigation while best helping our members to resolve outstanding debts. Essential Job Functions: Review and maintain assigned queue of delinquent accounts including mortgages, consumer loans, and credit cards. Notify members of delinquency through phone calls and correspondence in support of department goals. Provide information, counseling, and loss mitigation to members relative to collection activities. Skip trace certain accounts by accessing credit bureau reports, files, and public records. Recommend non-performing accounts for repossession, legal assignment or charge-off to management. Update department standard operating procedures. Work with members to establish full balance repayment, repayment plans, or settlements. Provide financial counseling to discuss and resolve debt situations; restructure or revise payment terms and recommend deferments, using independent judgment within established guidelines. Maintain and enforce investor policy, collection procedures, reporting, expense reimbursement, and loss mitigation. Provide guidance with difficult or complex accounts and situations, utilizing technical knowledge of collections and procedural or legal guidelines. Education & Experience High school diploma or equivalent strongly preferred. Minimum 3 years of collections experience strongly preferred. Prior experience with Fiserv, Fiserv DNA, or Temenos highly desirable. The ideal candidate will have experience with Loan Servicing, Mortgages, Auto leasing, or vendor management Skills/Knowledge/Certifications Strong knowledge of collections laws and regulations. Demonstrated ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures with the ability to use them in routine situations. Ability to interact respectfully and constructively with members, colleagues, external contacts other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information, or deliver services. Ability to demonstrate a positive attitude with empathy and solution-orientation; and respond to requests in a timely and respectful manner. Compensation Disclosure: $26.03-$35.21/hr. The salary range listed gives a general idea of what we expect to offer. We consider your experience, unique strengths, and the impact you're likely to make in the role. On top of that, we offer a competitive benefits package and other perks that round out the total compensation. Why Join our team: Comprehensive Benefits: Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays Sales Incentives; annual retention bonus vesting program Three weeks paid vacation; 11 paid holidays 401(k) with matching plan & safe harbor plan - allowing every employee to save for retirement. Metro contributes 3% regardless of employee's contribution Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Health Savings Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans; $150/Quarter reimbursements for wellness and lifestyle expenses Discounts on Pet Insurance Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers Exceptional training program (classroom, on-the-job, and mentoring) Stable and growing organization Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program. Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos (“Together We Advance”) designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.
    $26-35.2 hourly 16d ago
  • Billing Coordinator

    Car Gurus 4.2company rating

    Collector job in Boston, MA

    Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience. Key Responsibilities * Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls. * Provide timely, accurate, and professional responses while meeting individual and team service level expectations. * Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments. * Create credits and update customer account balances in accordance with internal approval policies. * Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience. * Maintain accurate and up-to-date customer account information within financial systems. * Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience. * Support additional administrative and operational tasks as needed to support the Finance Operations team. Qualifications * 1-3 years of experience in customer support, billing, accounts receivable, or a related role. * Bachelor's degree in Business, Finance, Accounting, or a related field preferred. * Strong customer service mindset with excellent written and verbal communication skills. * High attention to detail and the ability to manage multiple customer requests in a fast-paced environment. * Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism. * Eagerness to learn new systems and processes, with a proactive and dependable work style. * Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $43,000-$54,000 USD Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
    $43k-54k yearly 35d ago
  • Vending Route Collector

    CSC Serviceworks

    Collector job in Woburn, MA

    The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships. Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service. At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation. Overview **Vending Route Collector** _Monday - Friday_ As a CSC **Vending Route Collector** , You will be responsible for **collecting and securing coins and currency from equipment** on an assigned route, visiting a variety of locations around town. A career as a Route Collector is great for those who crave a change of scenery, appreciate opportunities to learn through exposure to many parts of our business, and value a work environment that supports your success in your career and life. + You will be assigned a company vaulted vehicle and can leave directly from your home to start your day. + Collect coins and currency from company-owned, rented, and/or leased air vending and laundry equipment. (Note these coin bags can be up to 75lbs in weight and transported up/down stairs or to/from vaulted company vehicle) + Transport currency from machines to the vehicle vault, and from the vehicle vault to the Branch reliably, and with care. Benefits & Perks + Work Life Balance! + 75% Employer Contribution to Medical, Dental, and Vision insurance + Health Savings Account with Employer Contribution + Year-round Work & Paid Training + Company Paid Life, Short-term, and Long-term Disability Insurance + 401k with generous Company Match + Paid Time Off (PTO) & Holiday Pay + Flexible Spending & Health Savings Account + Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! + Education Reimbursement Program + Paid employee Referral program CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. What we're looking for + Valid driver's license + Ability to pass pre-employment screening + High school diploma or equivalent. + Strong organizational skills and attention to detail. + Basic mechanical aptitude to perform minor maintenance tasks. + Customer service-oriented with excellent communication skills. + Ability to work independently and manage time effectively. + Physical stamina to lift and move heavy products and coins. + Integrity and honesty in handling cash and maintaining accurate records. CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status. CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. **Minimum Salary** USD $19.02/Hr. **Maximum Salary** USD $22.82/Hr.
    $19-22.8 hourly 19d ago
  • Collections

    Global Channel Management

    Collector job in Woburn, MA

    Collections Analyst needs 3+ years experience Collections Analyst requires: Collections experience AR Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward. Audit lease documents or purchase orders to validate billing, identify necessary billing adjustments and complete paperwork to support changes. Initiate telephone contact and maintain proper follow up with assigned customer(s) and initiate timely escalation for Supervisor review when needed. Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency. Maintain current collection notes at the contract, parent, or transaction level
    $32k-43k yearly est. 60d+ ago
  • Accounts Receivable/Billing Specialist

    Creative Financial Staffing 4.6company rating

    Collector job in Milford, MA

    Salary: $70,000-$90,000 A growing high tech manufacturer seeks an Accounts Receivable/Billing Specialist to support contract billing, revenue recognition, and accounts receivable for complex accounting projects. This is a newly created role due to growth. Responsibilities of the Accounts Receivable/Billing Specialist: • Set up and maintain billing projects in SAP • Generate customer invoices • Recognize revenue • Perform month-end reconciliation • Support AR collections in collaboration with project managers and the finance team Qualifications of the Accounts Receivable/Billing Specialist: • 2+ years of accounting, AR, and/or project billing experience • Experience with contract-based invoicing • Strong Excel skills • ERP experience (SAP strongly preferred)• Why work here as an Accounts Receivable/Billing Specialist: • High-impact position with direct exposure to revenue and cash flow • Hands-on experience with complex invoicing projects • Strong resume-building role with ERP and project accounting depth • Highly impactful, collaborative role • Stable and thriving work setting with long-term career growth opportunities #INJAN2026 #LI-MS93
    $70k-90k yearly 12h ago
  • Collection Specialist

    Nova Biomedical Corporation 4.6company rating

    Collector job in Waltham, MA

    Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, we re not just building instruments, we re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Nova s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore what s next with us at novabiomedical.com or aicompanies.com About the role The Collection Specialist is responsible for the collection of accounts payable from a portfolio of Domestic and International accounts/ customers. If you re passionate about account collections and want to be part of a team that is shaping the future of life sciences, we d love to hear from you, apply today! What you'll do Collection of a portfolio of Domestic and International accounts via telephone and written communication - main responsibility daily Establishes payment plans for customers Utilize Dun & Bradstreet Credit Reports, Trade References and Financial Statements to evaluate credit worthiness of potential customers and approve credit Interact with external customers both via phone and in writing as well as Nova's Order Services and Technical Service Departments Monthly Cash Forecast What we are looking for in you SAP experience preferred Epicor experience preferred Intermediate Computer skills (Excel & Word) Epicor experience also preferred Credit & Collection experience Customer Service skills Problem solving skills High School Diploma, some college preferred 3 5-year collection experience Physical Requirements for this role include: Typical office environment. Ability to remain in a stationary position, often standing or sitting for prolonged periods. Alternating between standing. May require occasional lifting/carrying up to 20 pounds. Keyboarding and other repetitive motions that may include the wrists, hands, and/or fingers. Near visual acuity to work on a computer monitor for extended periods. The full list of physical requirements for this role is available upon request. Why work for Nova Biomedical Flexible Medical, Dental, & Vision Coverage Competitive 401k company match Bonus Program, Generous PTO and paid holidays Generous Tuition reimbursement Hybrid and flexible work arrangements (job specific) Professional development, engagement and events Company marketplace for lunch and snacks! (location specific) Company subsidized cafeteria (Waltham) Work Location: On-site in Waltham, on site at Norwood site location as needed Schedule/Hours: Monday to Friday, 8:30am 5pm Targeted Salary Range: $72,500 Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate s experience and may vary based on individual factors such as location, skills, and education. EEO Statement: Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. *******************************************************************
    $72.5k yearly 60d+ ago
  • Collections Specialist (Experience Insurance Collector)

    Surgery Partners Careers 4.6company rating

    Collector job in Providence, RI

    This position is located at 1637 Mineral Spring Ave., North Providence RI 02904, in our CBO. This position is not located at our Bayside Endoscopy Center. This is an on-site opportunity (not remote). Experienced Medical Collector is responsible for ensuring all primary and secondary claims have been processed and paid according to guidelines and contracts. Medical Collections will need to be able to effective communicate to insurance companies, understand managed care contracts, carrier guidelines and the appeals process. EDUCATION AND EXPERIENCE: High School graduate or equivalent. Medical terminology preferred. Two years minimum prior medical collections experience. KNOWLEDGE, SKILLS AND ABILITIES: Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Additional languages preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to communicate effectively over the phone, in writing and in person. Participates in opportunities of continuing education. Demonstrates the ability to utilize recognized channels of communication. Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. #100
    $26k-32k yearly est. 5d ago
  • Collections Specialist

    Double E Company 4.3company rating

    Collector job in West Bridgewater, MA

    Full-time Description Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously. Job Summary The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned. Key Responsibilities Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments Review aging reports and prioritize collection efforts Investigate and resolve billing discrepancies and payment disputes Negotiate payment plans and settlements in accordance with company policies Maintain and Update customer account records accurately Monitor customer credit limits and recommend account holds or escalations when necessary Prepare reports on collection status and account performance Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity Requirements Required Qualifications High school diploma or equivalent (associate or bachelor's degree preferred) 3-5 years of experience in collections, accounts receivable, or a related role Strong verbal and written communication skills Proficiency in Microsoft Office, especially Excel Ability to handle difficult conversations professionally and tactfully Excellent organizational and time-management skills Preferred Qualifications Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite) Experience with customer invoicing and payment portals (e.g., Coupa, Ariba) Knowledge of credit and risk assessment practices Familiarity with commercial or consumer collections Skills & Competencies Negotiation and conflict resolution Attention to detail and accuracy Customer service mindset Analytical and problem-solving skills Ability to work independently and meet deadlines Salary Description starting at $30 an hour
    $30 hourly 11d ago
  • Collections Specialist

    Kaizen Stackup

    Collector job in Boston, MA

    Job DescriptionCollections SpecialistAbout the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and executing collection activities to ensure timely payment of outstanding accounts. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing. Key Responsibilities Manage a portfolio of delinquent accounts and implement effective collection strategies to recover outstanding balances Conduct thorough account reviews and analyze customer payment histories to identify potential risks and opportunities Initiate and maintain regular contact with customers via phone, email, and written correspondence to resolve payment issues Negotiate payment arrangements and settlement agreements with customers, ensuring compliance with company policies and legal regulations Process payments accurately and efficiently, updating account information in real-time Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes Maintain detailed records of all collection activities, including customer interactions, payment arrangements, and account status updates Generate and analyze reports on collection performance, identifying trends and areas for improvement Stay up-to-date with relevant laws, regulations, and industry best practices in collections and credit management Assist in the development and implementation of new collection strategies and process improvements Participate in training sessions and share knowledge with team members to enhance overall department performance QualificationsRequired: Bachelor's degree in Finance, Accounting, Business Administration, or a related field Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries Proficiency in collections software, billing systems, and payment processing platforms Strong understanding of collections laws, regulations, and industry best practices Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders Demonstrated ability to negotiate effectively and resolve conflicts Strong analytical and problem-solving skills Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting Ability to work independently and as part of a team in a fast-paced environment High level of attention to detail and accuracy in data entry and financial transactions Preferred: Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA) Experience with enterprise resource planning (ERP) systems Knowledge of legal billing and collection practices Key Competencies Customer Focus: Ability to maintain a professional and courteous demeanor while dealing with challenging customer situations Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences Negotiation: Strong negotiation skills to reach mut
    $36k-55k yearly est. 6d ago
  • Collections Specialist

    Harry R Feldman

    Collector job in Boston, MA

    The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to make a positive impact on results. As a key member of our team, the Collections Specialist is expected to uphold the company's core values of trust, respect, accountability, humility, health, and leadership. This includes demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading by example to contribute positively to the overall culture and success of the company
    $36k-55k yearly est. 60d+ ago
  • Collections Specialist

    QT Group 4.6company rating

    Collector job in Boston, MA

    About Qt Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We're a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins-and where your next chapter starts. About the Role We are looking for a self-driven Finance / Collections Specialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA. What You'll Do Collection of Past Due Invoices (40%) * Monitor accounts to identify past due invoices on daily basis * Contact customers regarding past due invoices following a multi-step process and schedule * Update collection notes in Salesforce * Report on collection activity and accounts receivable status * Provide supporting documentation related to the past due invoices * Occasionally assist with international collections * Work with third party collection agencies when needed Customer Sales and Use Tax Compliance (40%) * Communicate with customers regarding their disposition on state sales and use tax disposition * Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.) * Update and maintain sales and use tax status in Avalara system * Monitor for expiring documentation and obtaining updated documents Other Administrative Functions (20%) Assist with Customer Information Forms * Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc. * Work with other departments and subject matter experts to answer technical specific questions Assist with responding to customer cases in Salesforce and via email * Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc. Back up for order processing and invoicing * Process orders through Salesforce order processing system * Submit invoices according to purchase order instructions (email, postal mail, supplier web portal) What You Bring to the Table * 5+ years' experience in a fast-paced administrative environment * 2+ years of accounts receivable and collections experience ideally within a software company * Organized and ability to prioritize and multi-task * Experience with Microsoft programs (Excel, Word, Outlook, Teams) * Experience with Salesforce and NetSuite is required * Experience with Avalara is a strong plus * Strong written and verbal communication skills * Ability to work independently as well as part of a group The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE. We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year. Pay range for this position is $88,000-$132,000 USD Are You Our Next Qtie? We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you-wherever you are. * Flexibility You Can Count On We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals - because life outside of work matters, too. * Meaningful Wellbeing Support From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context. * Opportunities to Grow Whether it's on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go. * Inclusive by Design You'll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected. * Rewarding Your Impact Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant-so your hard work is recognized, wherever you are. Show Up as Yourself at Qt At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are. We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself. About Qt Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment. Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit ********* Candidate privacy notice
    $38k-51k yearly est. 45d ago
  • Collections Specialist (Full Time)

    Cataldo Ambulance 4.1company rating

    Collector job in Somerville, MA

    The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
    $35k-41k yearly est. Auto-Apply 5d ago
  • Hospital Collections Specialist

    Hospital for Behavioral Medicine

    Collector job in Worcester, MA

    JOIN OUR TEAM AS A HOSPITAL COLLECTION SPECIALIST! Status: Full-Time (On-site only - no remote) Bonus Opportunity: MONTHLY INCENTIVE ELIGIBLE Your Work Matters How will you make a difference? This Hospital Collection Specialist is responsible for posting all payments received from patients, insurance companies and third parties and will document payments into the patient accounting system. The position is located in a central business office environment for a freestanding psychiatric hospital organization. The Hospital Collection Specialist is responsible for assisting with the timely follow-up and collection of behavioral health and chemical dependency claims for Inpatient and Outpatient levels of care to ensure the reimbursement of claims from various insurance companies. PRIMARY RESPONSIBILITIES Pull remits manually and electronically for deposits daily. Accurately post payments and/or denials via ERA, EFT, and paper remits appropriately to accounts and balance payments posted back to the original deposit amounts. Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management. Maintain and balance cash log daily to treasury. Researches and resolves unapplied and/or unidentified cash receipts. Identifies allowances, deductibles and co-insurance and ensures accurate posting. Scans and uploads supporting documentation as needed. Investigates all insurance recoupments to determine if they are correct or need to be appealed. Runs electronic deposit reports and processes payments. Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes. Enter/correct charges for outpatient services. Code and post all receivables from insurance companies, and third-party payors on patient accounts. Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management. Performs account follow-up on outstanding balances and takes the necessary action for account resolution in accordance with established federal and state regulations. Ensure the coordination of claim activities on various insurance portals and via phone to check claim status and resolve claim issues. Assist to resolve credit balances with insurance company & patients. Research and resolve insurance denials. Maintain third-party logs. Assist daily with benefit verifications for all new admissions as well as in-house patients. Able to read and understand an EOB. Your Experience Matters What we're looking for: Education & Licensure (if applicable): High school graduate or equivalent preferred. Experience: A minimum of one (1) years' experience in facility billing experience with knowledge of Medicare DDE and computerized systems strongly preferred, or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred. Additional Skill Requirements: Knowledge of Microsoft Office including word, excel, and outlook. Excel-lent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment. May be required to work occasional overtime and flexible hours. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long term disability insurance Paid time off Paid holidays Cafeteria on site + discounted meals Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart? Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine. Compensation: This is a full-time role and the expected compensation range is $24.00 - $28.00 hourly and a monthly incentive bonus plan! We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Collection Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)! Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication. At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine. To learn more about HBM, visit us at: ********************************************** TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. Individuals Maintaining Positive Attitude and Commitment To Service At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
    $24-28 hourly 7d ago
  • Collections Specialist (Experience Insurance Collector)

    Surgery Partners 4.6company rating

    Collector job in Providence, RI

    This position is located at 1637 Mineral Spring Ave., North Providence RI 02904, in our CBO. This position is not located at our Bayside Endoscopy Center. This is an on-site opportunity (not remote). Experienced Medical Collector is responsible for ensuring all primary and secondary claims have been processed and paid according to guidelines and contracts. Medical Collections will need to be able to effective communicate to insurance companies, understand managed care contracts, carrier guidelines and the appeals process. EDUCATION AND EXPERIENCE: * High School graduate or equivalent. * Medical terminology preferred. * Two years minimum prior medical collections experience. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Additional languages preferred. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. * Must be able to communicate effectively over the phone, in writing and in person. * Participates in opportunities of continuing education. * Demonstrates the ability to utilize recognized channels of communication. * Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. #100
    $26k-32k yearly est. 5d ago
  • Collections Specialist

    Kaizen Stackup

    Collector job in Boston, MA

    About the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and executing collection activities to ensure timely payment of outstanding accounts. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing. Key Responsibilities Manage a portfolio of delinquent accounts and implement effective collection strategies to recover outstanding balances Conduct thorough account reviews and analyze customer payment histories to identify potential risks and opportunities Initiate and maintain regular contact with customers via phone, email, and written correspondence to resolve payment issues Negotiate payment arrangements and settlement agreements with customers, ensuring compliance with company policies and legal regulations Process payments accurately and efficiently, updating account information in real-time Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes Maintain detailed records of all collection activities, including customer interactions, payment arrangements, and account status updates Generate and analyze reports on collection performance, identifying trends and areas for improvement Stay up-to-date with relevant laws, regulations, and industry best practices in collections and credit management Assist in the development and implementation of new collection strategies and process improvements Participate in training sessions and share knowledge with team members to enhance overall department performance Qualifications Required: Bachelor's degree in Finance, Accounting, Business Administration, or a related field Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries Proficiency in collections software, billing systems, and payment processing platforms Strong understanding of collections laws, regulations, and industry best practices Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders Demonstrated ability to negotiate effectively and resolve conflicts Strong analytical and problem-solving skills Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting Ability to work independently and as part of a team in a fast-paced environment High level of attention to detail and accuracy in data entry and financial transactions Preferred: Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA) Experience with enterprise resource planning (ERP) systems Knowledge of legal billing and collection practices Key Competencies Customer Focus: Ability to maintain a professional and courteous demeanor while dealing with challenging customer situations Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences Negotiation: Strong negotiation skills to reach mut
    $36k-55k yearly est. 60d+ ago
  • Collection Specialist

    Nova Biomedical 4.6company rating

    Collector job in Waltham, MA

    Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, were not just building instruments, were powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Novas cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, were setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, were building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, youll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore whats next with us at
    $37k-51k yearly est. 19d ago
  • Collections Specialist

    Double E Company 4.3company rating

    Collector job in West Bridgewater, MA

    Job DescriptionDescription: Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously. Job Summary The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned. Key Responsibilities Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments Review aging reports and prioritize collection efforts Investigate and resolve billing discrepancies and payment disputes Negotiate payment plans and settlements in accordance with company policies Maintain and Update customer account records accurately Monitor customer credit limits and recommend account holds or escalations when necessary Prepare reports on collection status and account performance Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity Requirements: Required Qualifications High school diploma or equivalent (associate or bachelor's degree preferred) 3-5 years of experience in collections, accounts receivable, or a related role Strong verbal and written communication skills Proficiency in Microsoft Office, especially Excel Ability to handle difficult conversations professionally and tactfully Excellent organizational and time-management skills Preferred Qualifications Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite) Experience with customer invoicing and payment portals (e.g., Coupa, Ariba) Knowledge of credit and risk assessment practices Familiarity with commercial or consumer collections Skills & Competencies Negotiation and conflict resolution Attention to detail and accuracy Customer service mindset Analytical and problem-solving skills Ability to work independently and meet deadlines
    $34k-42k yearly est. 10d ago

Learn more about collector jobs

How much does a collector earn in Pawtucket, RI?

The average collector in Pawtucket, RI earns between $25,000 and $47,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average collector salary in Pawtucket, RI

$34,000
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