Customer Service/ Billing Specialist for P&C Insurance
Collector job in Pinellas Park, FL
Full-time Description
We are growing and looking for an experienced billing representative to join our team!
Who are we?
Created in 1999, West Point is committed to providing both technical and business services to insurance carriers in the insurance industry including our sister company American Traditions Insurance Company.
Why work with us?
We are a family-oriented organization committed to providing comprehensive, affordable benefit packages to our employees including:
Medical, Dental and Vision, Life and supplemental benefits starting day 1 of employment!
Multiple plans to choose from in order to fit your needs
401k plan participation is available the 1st quarter after hire with 100% match of 3% and then 50% on the next 2%...fully vested!
Generous PTO and paid holiday schedule
1 day of paid volunteer time off per year
Onsite workout facility
Casual dress code (work appropriate)
37.5 hour work weeks with great work/life balance as our goal!
What will you be doing?
This position is in an office setting and is not able to be remote. Some daily responsibilities include:
Responsible for answering incoming calls from insureds, agents and mortgage companies regarding payments due, billing cycles and cancellations as they pertain to the payment of premium.
Downloading, importing and posting payments that are provided by various banks after the payment file has been batched.
Processing NSF payments that are sent back from the bank.
Establish payment plans as offered by each Client company at the request of the insured.
Respond to all inquiries by telephone, email, or chat sent in by the insured or agents.
Requirements
What will the ideal candidate possess?
Insurance background is preferred, but not required.
1-3 years call center experience a plus
High school diploma or greater
Proficiency in relevant computer applications
Excellent attention to detail and ability to multi task
Superior listening, verbal and written communication skills
Ability to handle stressful situations appropriately
Comfortable with math concepts and problem solving
Outstanding Customer Service skills
Must be able to work in a paperless environment using various electronic policy processing application systems
Physical requirement
This position is in an office environment and would require:
Must be able to remain in a stationary position for 50%- 75% of the time.
Must be able to speak and communicate clearly to other team members.
Constantly operates a computer and other office machinery such as a copy machine, phone/headset, and keyboard.
West Point Insurance Services is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Salary Description $18 - $23/hr depending on education/experience
Cookie Baker and Customer Service
Collector job in Pinellas Park, FL
Come make cookies every day and be a part of a fun, fast growing company! Our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. Good customer service is essential! We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus!
Collector I
Collector job in Tampa, FL
The Collector I contacts payers for status of payment of outstanding claims, including commercial and government carriers, and patient liabilities in the appropriate time frame. Responsible for rebilling of all claims as needed, including correction of missing/inaccurate data, and appeals of denied claims with appropriate documentation for processing and payment. Identifies and submits appropriate and accurate adjustments to accounts. Identifies and refers uncollectible accounts to outside collection agencies or bad debt write off.
Specific duties include, but are not limited to:
Initiate follow-up with insurance companies for payments of pending claims.
Appeals denied claims with insurance carriers.
Research credit balances to determine if a refund is due. All EOB's have to be pulled and a check request form is given to Management for approval before a check is cut.
Reviews and interprets contracts and billing.
Takes incoming calls from providers or patients meeting service level standards.
Process payments over the phone.
Learn the collection system (Intergy) and work flow between other department business partners.
Other duties as required.
Position Requirements:
High School Diploma or Equivalent Experience
Minimum of 6 months prior medical billing/collections experience.
Experience in healthcare/medical industry preferred.
Proven experience in using multiple computer screens and applications simultaneously to navigate, type, and access information.
Experience navigating insurance company web portals.
Strong multi-tasking abilities.
Strong verbal and written communication skills.
Team player with ability to communicate at all levels in the organization and with different types of customers.
Physical Requirements:
Standard Office Environment.
More than 50% of the time:
Sit, stand, walk.
Repetitive movement of hands, arms and legs.
See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
Stoop, kneel or crawl.
Climb and balance.
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information.
#LI-remote
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Auto-ApplySenior Billing Supervisor
Collector job in Tampa, FL
Senior Billing SupervisorEmployment Type: Full-Time, Mid-LevelDepartment: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Ensures accurate observance of e-billing requirements and processes.- Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients.- Ensures timely invoice submission to clients, based on established timelines.- Creates and distributes ad hoc operational and billing reports to management as requested.- Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.- Supports internal and external auditors as requested.- Supervises e-billing and receivables staff.- Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes.- Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions.- Delegates assignments and projects to staff as appropriate
Qualifications:- Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.- High attention to detail, outstanding organizational skills and the ability to manage time effectively.- Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation.- Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills.- Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately.- Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives.- Ability to work both independently and as part of a cross-functional, collaborative team. - Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred.- Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing.- Two years of supervisory experience in similar role and ability to assume a leadership role.- Advanced knowledge of MS Applications to include Excel, Outlook, and Access.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: *******************
#CJ
Auto-ApplyDebt Collector Bilingual Agent/Cobrador de deudas Agente bilingue
Collector job in Tampa, FL
Descripcin de funciones:
Si est buscando una verdadera oportunidad de carrera con una empresa que est creciendo rpidamente con un gran potencial de ingresos, Credit Control es el lugar para usted! -Jornada completa
Actualmente estamos buscando profesionales experimentados que puedan hablar ingls y espaol para unirse a nuestro equipo!
Credit Control, LLC es una agencia de cobro bien establecida, exitosa y compatible. Nuestros clientes incluyen telecomunicaciones, atencin mdica, 1st party y los clientes financieros ms grandes de la nacin!
Adems, Credit Control LLC ha sido galardonada por 3er ao consecutivo como "Mejores lugares para trabajar" por una entidad independiente de 3rdparty para 2022. De hecho, Credit Control ocup el puesto # 1 en general debido a las encuestas enviadas por nuestro personal.
Como cobrador de deudas con nosotros, recibir un pago competitivo por hora, una lucrativa estructura de bonificacin de hasta $ 3,000 mensuales, bonificaciones de pateador del departamento y ser elegible para concursos mensuales.Como empleado productivo, usted ser elegible para un aumento salarial cada seis meses!
Ofrecemos una tarifa competitiva por hora + bono mensual de hasta $ 5,500 que puede variar de $14.00- $18.00 ( $1.00 diferencial para hispanohablantes)oportunidad de salario!!!
Los beneficios incluyen:
Mdico/Dental/Visin
Seguro de vida
Tiempo libre pagado
Vacaciones pagadas
Formacin remunerada
401k con coincidencia de la compaa
Requisitos del trabajo-Los candidatos deben tener las siguientes calificaciones:
Preferido pero no requerido: Al menos dos aos de experiencia en cobro de deudas, ventas o telemarketing.
Preferido pero no requerido: Conocimiento de la FDCPA y otras regulaciones que rigen el cobro de deudas.
Excelentes habilidades de comunicacin escrita y verbal.
Habilidades excepcionales de negociacin y servicio al cliente.
Experiencia con Microsoft Excel y conocimientos generales de informtica.
Diploma de escuela secundaria o equivalente.
Debe pasar la verificacin de antecedentes.
Tipo de trabajo: Ofrecemos una tarifa por hora competitiva + bonificacin mensual de hasta $ 5,500 que puede variar de $ 31,00 a $ 95,000 de oportunidad salarial!!!
Tipo de trabajo: Tiempo completo
Salario: $14.00- $18.00 ($1.00 diferencial para hispanohablantes)
Beneficios:
401(k)
Coincidencia 401(k)
Seguro dental
Programa de asistencia al empleado
Horario flexible
Seguro de enfermedad
Seguro de vida
Tiempo libre pagado
Formacin remunerada
Programa de referidos
Seguro de la vista
Entorno fsico:
Centro de llamadas
Oficina
Horario:
Turno de 8 horas
Turno de da
Lunes a Viernes
No hay fines de semana
Tipos de pago suplementario:
Pago de bonificacin
Pago de comisiones
Bono mensual
Posibilidad de desplazarse/reubicarse:
9929 Racetrack RoadTampa, Florida
33626
Lugar de trabajo: En persona
Debt Collector Agent
Job Description:
If you are looking for a real career opportunity with a company that is rapidly growing with great earning potential, Credit Control is the place for you!
We are currently looking for experienced professionals to join our team!
Credit Control LLC is a well-established, successful, and compliant collection agency. Our clients include telecom, healthcare, 1st party, and the largest financial clients in the nation!
In addition, Credit Control LLC has been awarded for the 3rdconsecutive year as a Best Places to Work by an independent 3rdparty entity for 2022. In fact, Credit Control ranked #1 overall because of the surveys submitted by our staff.
As a debt collector with us, you will receive competitive hourly pay, a lucrative bonus structure up to $3,000 monthly, department kicker bonuses, and be eligible for monthly contests.As a productive employee, you will be eligible for a pay increase every six months!!
Benefits include:
Medical/Dental/Vision
Life Insurance
Paid time off
Paid holidays
Paid training
401k with company match
Job Requirements-Candidates should have the following qualifications:
Preferred but not required: At least two years of debt collections, sales, or telemarketing experience.
Preferred but not required: Knowledge of the FDCPA and other regulations governing debt collections.
Excellent written and verbal communication abilities.
Exceptional negotiation skills and customer service.
Experience with Microsoft Excel and general computer skills.
High School diploma or equivalent.
Must pass background check
Job Type: Full-time
Salary: $14.00- $18.00 ($1.00 differential for Spanish Speaking)
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Paid training
Referral program
Vision insurance
Physical setting:
Call center
Office
Schedule:
8-hour shift
Day shift
Monday to Friday
No weekends
Supplemental pay types:
Bonus pay
Commission pay
Monthly bonus
Ability to commute/relocate:
9929 Racetrack RoadTampa, Florida
33626
Experience:
Customer Service: 1 year (Preferred)
Work Location: In person
Accounts Receivable Analyst
Collector job in Tampa, FL
Perform all collection activities for customer accounts assigned by territories and/or channel types in accordance with the company's credit policy and practices in a manner that will result in maximum sales, sound receivables and their prompt conversion to cash. Achieve and maintain bottler targets for DSO, Currency, SPD and bad debt.
Duties and Responsibilities
Responsibility for applying the Company's credit and collection policies, practices, and procedures to the requirements of accounts assigned.
Analyze risk exposure based upon customer payment patterns and by performing financial analysis.
Review accounts to identify past due customers and take action to resolve any delinquencies.
Plans and maintains a program for the systematic follow-up and collection of amounts due.
Communicate with customers to ensure payments are received within terms. Work with sales management to resolve past due delinquency on accounts as required.
Contact appropriate customers via email or phone, when necessary, to correct, prevent or minimize delinquency.
Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
Build strong relationships within the customer hierarchy to help resolve complex issues.
Communicate with Key Accounts, Sales Center Managers, and their associate management personnel, accounts that may require being restricted to COD/Product Hold.
Duties and Responsibilities
Takes appropriate action on collection irregularities, adjustments, and customer complaints as deemed necessary.
Obtains Chart of Authority (COA) approval for conversion of charge accounts to a cash status (COD/PH), payment plans, settlements, and the write-off of uncollectible accounts.
Prepare presentations for customers to resolve collection issues.
Request reinstatement of credit privilege when necessary.
Prepare write-offs, adjustments, and bad debt as needed.
Meets and/or exceeds monthly collection and quality targets.
Provide management with status logs and reports as needed.
Follow up and collect on rebills of invalid deductions.
Reconcile national/local account balances as assigned.
Maintain customer information sheets.
Key Skills and Abilities
Consumer products industry, bottling industry a plus.
Commercial collections experience preferred
Strong written & verbal communication skills i.e. clear, concise, polite and unassuming
Ability to analyze complex problems and identify solutions
Strong ambassadorial and negotiation skills
Strong organizational skills and ability to work in fast paced environment.
Proficient in Software applications such as MS Excel, Word, Power Point. Knowledge of Access a plus.
Experience in online, open item accounts receivable system.
A credit check is required for this position in Finance.
Education Requirements
Minimum: High School or GED
Preferred: 4 Year / Bachelor's degree - In Business, Accounting or Finance preferred, or equivalent related experience preferred.
Years of Experience
3 to 5 years of experience in credit and collections.
Required Travel
Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees' contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans
Company Message
Coca-Cola Bottlers' Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Resolution Specialist
Collector job in Sarasota, FL
Klassic Recruiting is in partnership with Vengroff Williams, Inc to locate a Resolution Specialist for their Sarasota, FL location. Vengroff Williams, Inc (VWi) is the leading national business process outsourcing and third party collections provider in the U.S. providing services to multi-national and international clients. As an organization we value and are committed to providing service excellence to our clients and are looking for team members who share our commitment, integrity and vision.
Job Description
In this position, you will be responsible for contacting customers and conducting negotiations to collect delinquent account balance(s). You will have interaction with customers in a way that is in accordance with the company's delivery strategy. Establishes rapport and promotes effective relationships, upholding client commitment to customers. You must possess the ability to communicate in a professional manner with customers while demonstrating a favorable image of the organization through problem-solving skills.
In exchange for your skills and knowledge, VWi offers a competitive salary, excellent benefits package, including 401(K) and generous PTO. You will work with a great team of highly knowledgeable and skilled colleagues and be part of a pro-active environment.
Qualifications
Experience and Requirements:
Collections Experience - 2+ years minimum (call center/customer service/telephone sales or credit/collections environment)
High School Graduate (min), AA Degree or higher preferred
Excellent computer skills
Software - MS Office (Word/Excel), Data Entry, AS400
Hardware - PC, Phone, Fax, Copier
Collections Experience (preferred) and/or 1 year (call center/customer service/telephone sales or credit/collections environment)
Ability to work in a fast-paced, structured, dynamic and high-transaction environment
Must be able to maintain composure in stressful situations with ability to defuse angry or upset customers
Exceptional communication skills (written and verbal) and professional phone etiquette
Ability to build rapport quickly to resolve customer questions and/or needs
Language Proficiency: English required - Spanish bilingual is preferred.
Job Type:
Full-time
Job Location:
Sarasota, FL
Required education:
High school or equivalent
Required experience:
Collections: 1 year
Resolution: 1 year
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Analyst
Collector job in Saint Petersburg, FL
Job DescriptionDescription:
We are seeking a motivated, self-starting individual to join our firm as an Associate, Billing Analyst. You will actively engage with sophisticated independent financial advisor clients, collaborate across the business with members of the Dynasty team, and partner with external resource partners and agencies. This role will report directly to Dynasty's AVP- Assistant Billing Supervisor and is an in-office position in downtown St. Petersburg, Florida. The Dynasty Operations team is responsible for the overall administration of the firm's turnkey asset management program (TAMP).
This role is integral to executing the various duties conducted through the department including client account setup on the Investment Management Account platform, performing tasks as part of the transition operations onboarding process, providing excellent client service related to client accounts, and processing advisor and manager fee billing. This position must work effectively with internal members of the Dynasty team and engage management, independent financial advisors, and technology resource partners.
Responsibilities:
Carries out the required processes involving the TAMP billing platform, including maintenance, reconciliation, client interaction, and employing the fee debiting methods with various custodians.
Work directly with Dynasty team members and our clients as a subject matter expert to ensure the delivery of Operational advisory fee billing activity
Participate and drive expectations in root cause analysis to correct and/or prevent deviations in processes and workflows. Recommend and implement changes to avoid future occurrences
Communicates with custodians, resource partners and Dynasty home office departments to support TAMP functionality and integration between various aspects of the platform.
Monitors accounts and activities on platform for both professionally managed and advisor managed programs.
Assists in compiling and analyzing data on a monthly/quarterly basis in accordance with billing and service practices.
Supports tasks related to advisor onboarding and internal conversions to the reporting and investments platforms.
Participates in special projects and cross-trains on other departmental functions.
Acts as backup to support while team members are away from the office.
Other duties as assigned.
Requirements:
Requirements:
Bachelor's degree in Finance, Computer Science, Data Analytics or relevant field.
1 - 3 years of experience in financial services or applicable industry.
Familiar/proficient with various reconciliation tools, including but not limited to Excel (Formula Builder, Pivot Tables, etc.), PowerBI, Sharepoint, Salesforce, and custodians such as Schwab, Fidelity, and Pershing
Wealth Management or Financial Services background helpful but not required
Entrepreneurial mindset - Ability to adapt and innovate in a fast-paced environment
Client experience - Ability to consult internal and external clients; Strong client-first mentality
Culture carrier - Adopt Dynasty's culture of accountability, fairness, teamwork, and transparency
Strong quantitative and analytical skills - You can detect and translate a story behind numbers and data
Verbal and written communication skills - You can translate and present complicated ideas in a simple, easy to understand yet inspirational/creative style
Critical thinking and problem-solving abilities - Ability to think unconventionally in proposing potential solutions or opportunities to issues
Strong learning orientation and lean into new opportunities and are willing to challenge the status quo
Strong attention to detail to ensure quality standards are met without impairing workflow.
Strong organizational and time management skills needed to prioritize workload, handle multiple tasks, and meet deadlines.
Successful candidates will:
Act with an entrepreneurial spirit and a willingness to show initiative
Be willing to work hands-on and deliver against the outputs of strategic Operations initiatives and programs
Think proactively to create value and stickiness with clients (both internal and external)
Be comfortable working and thriving in a demanding and fast-paced environment
Be a culture carrier and adopt Dynasty's culture of accountability, fairness, teamwork, and transparency
Show eagerness to learn and grow within the firm
BENEFITS
Health Insurance
Dental insurance
Vision insurance
Retirement plan 401(k)
401(k) matching
Paid Time Off
FSA/HSA benefits plans
Disability benefits
Voluntary Life Insurance
Basic Life Insurance
EQUAL EMPLOYMENT OPPORTUNITY ?Dynasty Financial Partners is committed to providing equal employment opportunities and ensuring that all employment-related decisions are made without regard to race, color, sex, age, national origin, religion, physical or mental disability (unrelated to the ability to perform job duties) veteran status, or any other protected status under applicable law.
Inbound Toll Collections Agent (Entry-Level)
Collector job in Tampa, FL
LOCATION Tampa, FL JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience.
This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Serve as the welcoming face of toll operations at the Bay City facility
Assist customers with setting up new accounts and addressing inquiries or concerns
Process payments using toll operations back-office systems
Handle in-person customer issues related to toll activities, complaints, and account management
Support incoming customer service calls and resolve issues professionally
Collaborate with team members to enhance the overall customer experience
Perform end-of-day shift balancing and deposit reporting
Maintain consistent attendance and adhere to scheduled shifts
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Must be 18 years of age or older
High school diploma or equivalent
Proficient in computer-based data entry
Fluent in English (spoken and written)
Strong organizational, verbal, and written communication skills
Availability to work shifts, including weekends
Experience handling cash using computerized systems
Ability to troubleshoot and follow up on customer issues
Skilled in conflict resolution, problem-solving, and negotiation
Customer-focused, empathetic, and patient
Able to multitask, stay focused, and manage time independently
Team-oriented with a strong commitment to service excellence
Excellent interpersonal skills and the ability to build rapport with customers and colleagues
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-ApplyOrthopaedic Medical Billing Specialist
Collector job in Saint Petersburg, FL
Job DescriptionDescription:
Join Our Thriving Pediatric Orthopaedic Group!
Are you a detail-oriented insurance collector passionate about ensuring accurate billing in a fast-paced environment? We are seeking a highly motivated Billing Specialist to join our revenue cycle management team and play a vital role in bringing patient accounts to a zero balance.
Role Overview: In this role, you will oversee the billing process for healthcare services, ensuring accurate claim submissions and full payment collection. Your responsibilities will include reviewing rejected claims, making justified adjustments, handling appeals for denied or underpaid claims, creating monthly Accounts Receivable reports, and resolving issues with provider representatives.
What You'll Do:
Independently:
Analyze claim denials and take corrective action, including corrected claims, reconsiderations, and appeals.
Apply accurate adjustments based on insurance guidelines and contracts.
Manage secondary insurance and patient responsibility.
Collaboratively:
Work closely with the team to resolve outstanding insurance payments. This includes pulling insurance policies and setting up system edits and scrubs to prevent future denials.
Correspond with Insurance Verification and Front Desk to input missing data and correct registration errors.
Communicate effectively with patients and front desk regarding balances and collect payments.
Daily Responsibilities:
Claims Management: Analyze and resolve rejected claims, ensuring accurate coding and modifiers per COSSA and payer policies.
Appeals Process: Research, prepare, and submit appeals for denied or underpaid claims. Draft detailed justification letters supported by documentation and payer policies.
Collaboration: Coordinate with charge entry personnel and revenue cycle specialists to ensure accurate claim processing and resubmission. Work with providers to optimize appeals and validate adjustments.
Success Factors: Success in this role is defined by:
KPIs: Maintain an average Days in A/R of 35 or less, resolve credit balances monthly, manage claims effectively, review rejected claims within 5 days, and address preventable denials with appropriate edit scrubs.
Metrics: Ensure high accuracy in claims processing, timely resolution of claims, and prompt responses to inquiries.
Behaviors: Exhibit thoroughness, proactive communication, and teamwork. Assist colleagues and contribute to the team as a whole.
Timelines and Responsiveness: Adhere to deadlines and respond quickly to queries.
Quality: Maintain high standards of work with accurate, complete, and timely processing, aiming for zero adjustments due to past timely filing.
Feedback: Receive positive feedback from staff and patients for professionalism and problem-solving.
Work Environment: On-site (St. Petersburg or Tampa Office Location)
Team Dynamics: Join a high-functioning team that values collaboration, communication, flexibility, and a positive attitude. We seek individuals who contribute positively to team dynamics and foster a supportive work environment.
Cultural Fit and Team Development: We value:
Patient-Focused Care: Prioritizing patient needs and well-being.
Competence: Maintaining high standards and pursuing certification within 2 years.
Credibility: Acting with integrity and honesty.
Innovation: Embracing new ideas to enhance workflows.
Employee Recognition: Valuing individual contributions.
We are committed to the continuous development of our team members by offering opportunities for professional growth, ongoing learning, and skill enhancement through regular feedback, mentorship, and targeted training.
Training Period: New hires are required to complete a 90-day training period to familiarize themselves with our processes and integrate with the team.
Work Hours: Standard department hours are from 8:30 AM to 5:00 PM.
Salary and Benefits:
Salary: Starting at $21 per hour, negotiable based on experience and certifications.
Health Benefits: 100% employee premium coverage for Medical (UHC), Dental (Delta), and a $20,000 life insurance policy with no payroll deductions. Coverage starts the first day of the month after your 30-day anniversary.
Paid Time Off: 16 days of PTO and 5 days of SD/Serious Illness accrued in the first year.
Profit Sharing: Contributions begin after one year, with a historical rate of at least 14% annually. No payroll deductions for retirement savings, with vesting up to 20% annually over five years.
Ready to grow your career with a dynamic team? Apply today!
Requirements:
Minimum of 2 years' experience as a medical billing specialist.
Proven track record in AR follow-up, EDI management, coding, medical terminology, and computer skills.
CPC or CPB certification (or willingness to obtain within 2 years).
Experience in insurance verification and pediatrics/orthopaedics is a plus. Familiarity with AthenaPractice, Encoda, or Phreesia is preferred. Knowledge of Florida Medicaid billing is a bonus.
Driver\Data Collector in Tampa, FL
Collector job in Tampa, FL
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project Objective:
The main objective of the project is to test new features in the online mapping application in both day and night modes. Drivers will operate vehicles in urban areas with high traffic. The driver will work in collaboration with a co-pilot. The driver needs to note all details (whether the app is working correctly, if it's convenient to use) in a spreadsheet. He or she will use a tablet or laptop for taking those notes and completing a survey. This data will be transferred to the client and used for further improvements.
New hires will receive one day of remote training. The company will cover all project-related expenses, including vehicle rental, fuel, parking, and tolls. The project will last for 3-4 weeks, with a schedule of Monday to Friday, 7-8 hours per day, from 9 AM to 5 PM. The team will be provided with a new target daily, approximately five routes per day.Requirements:
At least 3 years of driving experience
Good driving skills in urban areas with high traffic
Fluent English
Experience using Google Spreadsheet and Google Forms
Collaborative and tech-savvy
Auto-ApplyDriver\Data Collector in Tampa, FL
Collector job in Tampa, FL
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project Objective:
The main objective of the project is to test new features in the online mapping application in both day and night modes. Drivers will operate vehicles in urban areas with high traffic. The driver will work in collaboration with a co-pilot. The driver needs to note all details (whether the app is working correctly, if it's convenient to use) in a spreadsheet. He or she will use a tablet or laptop for taking those notes and completing a survey. This data will be transferred to the client and used for further improvements.
New hires will receive one day of remote training. The company will cover all project-related expenses, including vehicle rental, fuel, parking, and tolls. The project will last for 3-4 weeks, with a schedule of Monday to Friday, 7-8 hours per day, from 9 AM to 5 PM. The team will be provided with a new target daily, approximately five routes per day.Requirements:
At least 3 years of driving experience
Good driving skills in urban areas with high traffic
Fluent English
Experience using Google Spreadsheet and Google Forms
Collaborative and tech-savvy
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Call Center Debt Collector
Collector job in Tampa, FL
Description:
The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.
Zwicker & Associates is currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $18.50-$20.00 per hour, depending on relevant experience, with the potential for uncapped bonuses.
The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637, and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.
Benefits
Health insurance
Vision insurance
Dental insurance
401(k)
Paid time off
Responsibilities of Debt Collectors
Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them
Record accurate and detailed notes; update account status and card members' information into the computer system
Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
Comply with policies and procedures of Zwicker & Associates, P.C.
Comply with FDCPA and state consumer protection laws
Other duties as assigned
Requirements:
Above average administrative and phone skills
Debt collectors must have strong negotiation skills
Excellent communication skills
Well organized, results driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
#ZR
FAO-AR/Credit Collections Agent OT1 - Italian or German Speaking
Collector job in Sarasota, FL
AR/Credit Collections Agent Level 1
Full Time Clerical
Sarasota, FL, US
Salary Range: 17.0000 To 20.0000 (USD) Hourly
JOB POSTING - AR/Credit Collections Agent OT1
“Investing in YOU”
Are YOU looking for a career where YOU can grow and develop into the industry standard?
Are YOU ready to be part of a Team Centric department supporting each other?
Are YOU passionate about customer service?
Then consider joining the VWi Team!
VWi is a leading business-services provider relied upon by our global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations.
Our generous benefit package offers:
Health insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA) & (DCA)
Dental insurance
Vision insurance
Short/Long Term Disability
Basic Life & AD&D insurance ( 100% employer funded)
Employee Teladoc (100% employer funded)
Voluntary Employee, Spouse, & Child Life
Legal Services
Allstate benefits including Critical Illness, Accident &, Hospital Indemnity
401k
Generous Employee Referral Program.
We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annually which increases with tenure, and more.
To promote physical, mental, emotional and financial wellness VWi offers:
Monthly breakfasts
High tech training room
Monthly Lunch and Learns
Variety of outdoor and indoor games (cornhole, puzzles, games, and more)
Bright and equipped break areas
Gazebos on the outdoor patio
Over 1,200 FREE training courses available for career development
Health Fairs
and so much more…
VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting).
Essential Job Functions:
Must be fluent in either Italian or German
Review customer accounts and apply credit policy to release or hold orders
Accurately research accounts and have the ability to explain the account/invoice to the client/customer
Work with client internal departments to verify disputes and process payments
Understand client objectives and tailor work product to achieve same
Maintain orderly and complete detailed documentation on all accounts and collection efforts
Maintain professional working relationships with customers, clients, and coworkers at all times
Other duties as assigned
Knowledge, Skills, and Abilities
Strong organization skills; ability to multi-task
Certified or Hands-on experience with Microsoft (Word, Outlook and Excel) preferred
Language fluency in Spanish or French is a plus
Education and Experience
High School diploma, GED or equivalent
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
This position will not require travel - up to 0%
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
**Smartphone with the ability to download an authenticator app is required.**
We are committed to diversity in the workplace.
Must be authorized to work in the U.S.
Hire VETS GOLD Medallion Award Winner!
Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace
Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!
Auto-ApplyBarback - Crabby Bill's IRB
Collector job in Indian Rocks Beach, FL
Job Description
We are currently seeking a motivated and hardworking individual to join our team as a Barback. As a Barback, you will play a vital role in supporting our bartenders and ensuring the smooth operation of the bar area.
Medical Billing Specialist
Collector job in Saint Petersburg, FL
Medical Billing Specialist Florida Pediatric Associates is seeking an experienced Medical Billing Specialist to join the team. Hybrid work: Employee will be able to work 4 days from home and 1 from the office. Top benefits package includes:
Hybrid work: Employee will be able to work 4 days from home and 1 from the office.
90% Employer Paid Employee Medical
Dental
Vision
100% Employer Paid STD & LTD
Supplemental Insurance Options
7 Paid Holidays
401k Plan and Amazing Work Environment
Qualifications: Education:
High School Diploma or GED
Certification in medical coding (CPC) preferred
Working knowledge of Medicare and Florida Medicaid coding rules and regulations including but not limited to as National Correct Coding Initiative edits and payer guidelines.
Working knowledge of the current International Classification of Diseases (ICD), Current Procedural Technology (CPT) and Healthcare Common Procedure Coding System (HCPCS) coding and terminology.
Experience:
Two of more years of medical coding and/or healthcare billing experience.
ICD, CPT and HCPCS coding experience
Principal Duties and Responsibilities:
Specific:
Review Client charge submission for accuracy and inconsistency.
Review practitioner documentation to verify that ICD and CPT codes are accurate and compatible.
Review ICD diagnosis with CPT codes to ensure compatibility.
Review CPT code with Site of Service to ensure compatibility.
Reconcile Client practice charges to Client appointment schedule, rounding list, charge capture system and other sources to ensure all patient charges are captured.
Verify patient eligibility when needed.
Enter patient demographic information when needed.
Access facility and Client practice patient health records to obtain current demographic information when needed.
Communicate directly with Client practice staff regarding questions pertaining to missing or incorrect information on the encounter form.
Review and correct front end claim rejections due to demographic or charge posting errors.
Accurately post manual and/or electronic charges into the Practice Management Billing System in a timely fashion to meet or exceed Department performance standards.
Understand the proper use of modifiers and assign appropriate modifier where indicated.
Review and correct front end claim rejections due to demographic or charge posting errors.
Correct claim edits (e.g. NCCI edits, coding edits) when indicated.
Work with physician charge capture applications when indicated.
Promptly report matters that delay or disrupt workflow to the Department Director or designee.
Cross-train with billing team members to provide coverage during periods of short staffing, including coverage for PTO.
Perform other duties as assigned.
General:
Serve as brand representative for FPA by embracing the Company culture and mission statement, core values and standards of conduct.
Strictly adhere to all Standards.
Compliance Standards.
Privacy and Security Standards.
Workplace Standards.
Workforce Standards.
Strictly adhere to Department policies and procedures.
Participate in quality assurance and quality improvement process.
Participate in corporate compliance program.
Promptly report suspected acts of non-compliance with Company Standards and Policies.
Participate in job-related continuing education programs.
Perform other duties as assigned by your supervisor or designee.
EEOC Disclaimer:
FPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. In addition to federal law requirements, FPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Collections Specialist
Collector job in Lakeland, FL
Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.
Responsibilities:
Provide excellent customer service while meeting collection goals
Manage a daily call queue.
Takes payments and assists management with requests for due date/deferments.
Light skip tracing on accounts
Identifies and recommends accounts for repossession.
Performs other essential functions as assigned.
Minimum qualifications:
Strong negotiation skills with proven ability to effectively handle difficult customers.
Ability to work in a fast-paced environment.
Able to adapt to change.
Problem Solving Drive for Results
Basic computer skills with the ability to type 30 wpm
Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)
Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Mid Finance Florida is an equal opportunity employer and a drug free work environment.
Auto-ApplyBilling Review Specialist
Collector job in Largo, FL
This employee ensures that all assigned reviews and company projects are completed timely and accurately according to the scope of work. They will report any issues and/or concerns timely to the Supervisor of the Centralized Billing Review team and/or Manager of the Centralized Billing Review team.
JOB FUNCTIONS
Contacts payors at times to discuss policy criteria or to ask clarifying questions on accounts
Understands payor requirements according to their policies
Ensures completion of all forms and collects complete billing information
Pursues, maintains, and communicates medical coverage/guideline changes/updates
Verifies insurance benefits and eligibility for patients
Communicates with patients to resolve billing issues and ensures timely payment
Maintains accurate and up-to-date patient records in compliance with HIPAA regulations
Works assigned reports accurately and timely
Helps facilitate interoffice communication on payor updates and trends
Completes any adjustments/transfers of AR as required
Documents all activity in customer's computer account or applicable applications
Answers billing review specialist questions accordingly
Reports issues and/or concerns in a timely manner
Available to assist other billing review specialists on the team with questions or needs
Acts as liaison between staff and management
Billing Associate Now Accepting Applications
Collector job in Sarasota, FL
Job Description
Come build your career and a future with BMS Moving & Storage! We are always searching for top talent to join our team! If you come to us with drive and ambition, we will invest in the commitment to train YOU for success!
Why BMS?
Training and ongoing career development
Comprehensive benefits package for qualified positions
Unlimited earning potential
401k with company match
Get Moved. Get Hired.
Billing Review Specialist
Collector job in Largo, FL
This employee ensures that all assigned reviews and company projects are completed timely and accurately according to the scope of work. They will report any issues and/or concerns timely to the Supervisor of the Centralized Billing Review team and/or Manager of the Centralized Billing Review team.
JOB FUNCTIONS
Contacts payors at times to discuss policy criteria or to ask clarifying questions on accounts
Understands payor requirements according to their policies
Ensures completion of all forms and collects complete billing information
Pursues, maintains, and communicates medical coverage/guideline changes/updates
Verifies insurance benefits and eligibility for patients
Communicates with patients to resolve billing issues and ensures timely payment
Maintains accurate and up-to-date patient records in compliance with HIPAA regulations
Works assigned reports accurately and timely
Helps facilitate interoffice communication on payor updates and trends
Completes any adjustments/transfers of AR as required
Documents all activity in customer's computer account or applicable applications
Answers billing review specialist questions accordingly
Reports issues and/or concerns in a timely manner
Available to assist other billing review specialists on the team with questions or needs
Acts as liaison between staff and management