Collector jobs in Plymouth, MN

Methodist Hospital is looking to hire a Patient Care Supervisor to join our Emergency Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Under the direction of the Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department. The Emergency Center is a 42-bed level III trauma center that serves all patient populations 24 hours a day, 7 days a week, 365 days a year. The Emergency Center includes a triage area used to determine the severity of a patient's medical condition; state-of-the-art diagnostic and therapeutic equipment; leading-edge medications and techniques to stop heart attacks and strokes before they cause permanent damage; radio communication systems linking Methodist Hospital's Emergency Center to helicopter and ambulance services across Minnesota. The top two presenting chief complaints are abdominal pain and chest pain. Services are provided by board certified Emergency Physicians and specially trained nursing staff and technicians. Work Schedule: Varying Day/Evening shifts weekly Required Qualifications: * Education, Experience or Equivalent Combination: * Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required. * Two years of Emergency Department RN experience * Charge RN experience * Licensure/ Registration/ Certification: * Licensed as a registered nurse by the State of Minnesota. * Knowledge, Skills, and Abilities: * Familiarity with/awareness of equipment used in patient care may include but is not limited to syringes, IV poles, suction machines, BP equipment, stethoscope, feeding pumps, IV pumps, catheter tubes, heating/cooling devices, restraints, computers, wheelchairs, carts, scales, commodes, beds (regular and alternative), shower chairs, Hoyer lift, audiovisual equipment, oximeter's, call lights, Vocera, pagers, Pyxis medication dispensing systems, telemetry battery packs, cardiac monitors, and surgical equipment. * Computer, fax, printer, copy machine, telephone, and other office machines. Preferred Qualifications: * Education, Experience or Equivalent Combination: * Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred * Knowledge, Skills, and Abilities: * Ability to manage multiple simultaneous tasks and prioritize appropriately. * Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, public, and external agencies. * Ability to communicate clearly, both orally and in writing * Ability to lead multidisciplinary teams. * Skilled in problem solving techniques and is solution oriented. * Skilled in resolving conflict situations including interpersonal, intra/interdepartmental. * Ability to be collaborative with others. * Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice. * Knowledge of infection control practices and their relation to patient care outcomes. * Knowledge of specialized equipment. * Knowledge of the principles of electrical safety. * Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology * Skilled as a change agent * Ability to be flexible and tolerant of ambiguous situations. * Knowledgeable about customer service tools and principles. * Knowledge of health care systems and principles of continuum of care, utilization, and resource management issues. * Skilled in analyzing data and ability to use data to make data-based decisions. * Ability to perform basic word processing on a computer. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Range: 11.13 - 15.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Founded in 1969, Metro Sales, Inc. built its name selling office supplies and equipment within the Twin Cities market. We have grown to become one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales, Inc., a 100% Employee-Owned Company, is an industry leading hardware, software, and managed services provider. MSI Metro Sales Inc. is seeking an Employee-Owner, Lease Billing Coordinator (Equipment), in the Burnsville Headquarters. The ideal candidate will prepare MSI Metro Sales Inc. lease contract records, review sales orders, produce accurate and timely invoices for billing purposes, and communicate effectively with internal and external customers. What You Will Do: Review lease data from customer sales order and enter specific contract terms into contract record of billing system to set up agreement. Process contract revisions to adjust existing lease agreements. Review sales orders for lease rates, buyout checks, upgrades, and approval for billing. Run Reports (e-views) to target specific billing criteria, i.e. buyouts, equipment returns, and expired contracts. Complete inventory transactions and close leases at end of term. Communicate and assist sales with order problems/status. Create sales invoices for leased and purchased equipment. Send all required paperwork to leasing companies. Ensure Third Party Leasing (TPL) funding. Follow-up on outstanding issues with TPL. Prepare special reports assigned. Perform other duties as assigned. Preferred Qualifications: Bachelor degree in Finance, Accounting or Business. Thrive in a fast paced, multi-tasking environment. Able to identify and resolve internal and external customer discrepancies pertaining to billing. Strong interpersonal, communication & verbal skills. Diligence and mindfulness when analyzing data and processing information. Knowledgeable and proficient in understanding mathematical methods and formulas to resolve complex data. Accuracy and timeliness in completing tasks in a thorough manner. Self-driven with the ability to work independently and within a team. Open to constructive criticism, direction and provide resolutions in an effective manner. Minimum Requirements: High school diploma, GED or equivalent. 2+ years of office or industry experience. Proficient use of Microsoft Office Software including e-mail, word processing and spreadsheets. What We Offer: Medical, Dental and Vision Insurance Short- and long-term disability program Life Insurance Educational Development Benefits Employee Stock Ownership Plan (ESOP) + Gainshare 401K+ Match PTO Paid Volunteer Days! Opportunities for community involvement with your peers or individually MSI Metro Sales Inc. Vision: Our Employee-Owners drive the success of the company. We strive to create an environment that offers challenging, stimulating and financially rewarding opportunities. Join us where you can learn and grow to your full potential. MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law. For additional roles visit us at: ***************************************

Why North Memorial Health? At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list. Benefits the North Way! As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits. * Health & Welfare Benefit Packages * 401k Retirement Match or Pension Plan, based on workgroup eligibility * Generous Paid Time Off (PTO) Plans * Adoption Reimbursement up to $3000 per child * Child Care Discount Program with New Horizon 10% off weekly childcare tuition * Education/Tuition Reimbursement * 24/7 Fitness Center Access for all benefit eligible team members Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. About this position Supervises the day to day operations of hospital-wide patient registration areas to ensure accurate and quality Patient Registration work flows. Support the organization's Revenue Cycle and Service Excellence goals. Assists manager in the development, implementation, updating and maintenance of divisional policies and procedures as well as any reference guides. Develops and prepares reports on divisional performance indicators and process analysis. Ensure staff are kept aware of regulatory or payor changes. Requirements Education * High School graduate or equivalent required. * Associates or Bachelor's degree in Business or Healthcare preferred. Experience * Three years supervisory experience in healthcare organization preferred. * Supervisory experience in a patient-focused setting preferred. * Previous Front-End Point of Service experience preferred. * Strong organizational and communication skills * Ability to handle multiple tasks * Strong analytical skills * Strong problem solving skills * Exceptional customer service skills. The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles. Work Group: Non Contract Hours per two week pay period: 80 Shift: Day/Evening 8 hours Weekend Requirement: Weekends as Needed Call Requirement: On/Off Premise Call Remote or On-site: On-site FLSA Status: Exempt Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. Salary Range: N16 ($26.15 - $39.23), based on experience Shift Differential: Compensation may include shift differential pay depending on the position and shift worked. STI Bonus Eligible: True

This position is responsible for assisting the Manager/Director with department operations. This includes supervision of personnel and projects as delegated, including but not limited to human resources management, nursing practice, quality and safety, regulatory compliance, finance and other operational accountabilities Responsibilities * Partners with Manager/Director to supervise/manage day-to-day or shift-to-shift operations to ensure support of the mission, vision, values and goals of the organization. * Assists Manager/Director to plan, manage, coordinate and evaluate patient care activities including staffing, resource management, quality and safety, regulatory compliance, and financial management. * Prioritizes assignments to assure timely, productive, and efficient use of resources. * Assists NM to manage equipment inventory and supply management within operational budget. * Collaborates with Nursing, Provider leadership and other stakeholders to implement and evaluate standards of practice. * Collects and analyzes quality data and utilizes process improvement methodology to insure deliver of safe and quality patient care. * Assists with department change and acts a change agent in of system change, procedure change and process changes. * Demonstrates skills/abilities in provision of patient care * Ensures unit protocols, benchmarks, and hospital procedures are initiated appropriately. * Assists Manager/Director to develop, implement, monitor and evaluate the quality improvement initiatives. * Assists Manager/Director with human resources management to achieve quality service and positive employee relations. * Ensures compliance with organizational policies and procedures. * Advocates for patient, family and staff needs. * Drives improvement activities that promote patient centered care and positive customer experience. * Assists Manager/Director to ensure staff compliance in areas of job requirements, education and clinical competency. * Promotes a culture of high employee engagement, professional development, nursing education and research. Required Qualifications * Bachelors Degree in Nursing * 2 years nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role. * MN Registered Nurse (RN) License Upon Hire * Basic Life Support (American Heart Assoc or Red Cross) Preferred Qualifications * M.A./M.S. in nursing, health care administration, business administration or related field. * 3 years or more nursing experience * ANCC or AONL Certification Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

No Experience Necessary - $1000.00 Sign on Bonus (paid at 90 and 180 days) Work with consumers to find the best solution for the past due amounts over the phone. Uphold company policies and procedures including rules and regulations that govern third party collectors Must be dependable and timely. Great attendance is required Must be able to learn and retain information with accuracy in a short time frame Document accounts accurately and quickly Receive inbound and make outbound calls Treat consumers with dignity and respect Be a team player Must be able to navigate computers and spreadsheets Word and Excel knowledge a plus No experience necessary- paid training Must be able to pass a background check and drug test

Skills Needed: * Remain calm and patient under pressure * Read, write, and speak the English language * Sit and type for extended periods of time * Negotiate account resolution * Communicate and listen effectively/efficiently * Deal with conflict * Be assertive without being aggressive * Comply with State and Federal regulations * Must have a High School Diploma or GED * Must be able to pass a drug test and full background check Requirements: No Collection experience required Must be able to commute to our corporate office in Coon Rapids, MN for onsite training Flexible Scheduling: 8:00am-8:00pm Monday-Thursday | 8:00am-5:00pm Friday Paid holidays | No weekends | Full Benefits Package Compensation Package Includes: * Monthly incentives and performance contests * Medical, Dental, Vision and Life Insurance * Health Flexible Spending Account * Earned Time Off (ETO) + Paid Holidays * 401(k) Savings Plan with a generous company match * Paid Training * $2000 sign-on bonus

The Future Lives Here! Starting in April 2026, the City will join the Florida Retirement System (FRS). This means expanded retirement benefits and stronger financial security for our employees. General Function: Manual labour with limited supervisory responsibility; a Collection System Lead supervises and participates in the work activities of the Maintenance Mechanics and Technicians. Work is generally not of a specialised nature, work is frequently repetitive and routine in nature. The employee is required to exercise considerable individual initiative and independent judgement in the planning of work, have technical knowledge, and must have the ability to apply independent judgement in the completion of assignments. Work assignments are detailed and specific as to the task to be completed. The employee also directs and supervises a group or groups of employees performing a variety of labour tasks related to assigned duties. Work is evaluated by observation of work in progress and review of completed tasks. Reports To: Division Supervisor Supervisory Responsibility: As assigned Essential Duties and Responsibilities: * Safeguards all assigned equipment. * Performs all work in compliance with rules and regulations. * Proper utilization of the assigned crew(s) and equipment. * Reports to the Supervisor all repairs and malfunctions of vehicles and equipment assigned and assigned crew(s) daily performance. * Supervises and trains employees as assigned. * Operates heavy equipment when necessary for the completion of tasks. * Maintains inventory of parts and tools on service vehicles in order to accomplish routine and emergency repairs. * Reports possible health/safety hazards to supervisor. * Performs job duties in compliance with safety rules and standards. * Ability to cross train with other sections. * Responds to complaints and inquiries. * Installs and repairs water/wastewater mains, service laterals, taps, water mains, manholes, pumps, and boxes, flushes water mains and maintains lift stations. * Prepares and maintains records, reports, new installations, and daily work logs. * Locate and mark water and sewer lines. All of the above information is intended to indicate the general nature and level of work performed by employees in this position. This description is not intended to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time withor without notice. Type of Appointment/Work hours: * Full-time/Regular in-person position. * Standard workweek, which is forty (40) hours of work per week consisting of five (5) days of eight (8) hours per day. The workday may be varied for the efficient delivery of public service. * Will be required to work other than the standard workweek on occasion, including evenings, weekends, and/or holidays. * Will be required to work occasional overtime or shift assignments, if applicable. Requirements: * Must possess a high school diploma or its equivalent. * Five (5) years of experience in the water/wastewater utilities maintenance, repairs, and installations required. * Must possess a valid FWPCOA Class C Field Technician Certification or obtain certification within two (2) years from date of hire. * Must have a good knowledge of materials and equipment used in the installation and maintenance of water/wastewater lines and services and working knowledge in the operation, and maintenance of equipment and lift stations. * Knowledge of the water/wastewater utility systems and applicable rules and regulations. * Must be able to work in adverse weather conditions. * Must have the ability to supervise subordinates on assigned tasks; skill and initiative in dealing with constantly changing assignments. Develop and maintain effective working relationships with employees, supervisors, and the general public. * Ability and willingness to work long hours and responds to emergencies. * Must be able to comprehend and follow written and verbal instructions. * Must possess a valid Florida Commercial Driver's License (Class B) with a tanker endorsement and with a clean driving record. * Must pass a background screening process. Physical and Environmental Demands or Conditions: The physical and environmental demands for this position have been listed on the last page of this description. Physical and environmental demands must be met to successfully perform the essential duties and responsibilities of this position. Core Competencies: * Judgment - Sound decisions based on fact; uses logic to solve problems. * Quality of Work - Performs work thoroughly, accurately, and professionally. * Reliability - Timely and consistently completes assigned work; consistently reports to work and is punctual. * Safety - Committed to ensuring a safe environment and complies with applicable safety standards. * Technical Capability - Applies knowledge to identify issues and works to develop skills; demonstrates knowledge of techniques, skills, and equipment. Work Authorization/Security Clearance: * The employee must successfully pass a background screening process and comply with the City's Drug-Free Workplace policy. * The City will also verify the identity and employment authorization of individuals hired so the proper completion of Form I-9 is required, which includes the employee providing documents evidencing identity and employment authorization. Equal Opportunity Statement: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Qualifying individuals with disabilities may be provided reasonable accommodations to enable them to perform the essential functions. Veteran's Preference Policy: In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, the City of Homestead complies with Florida law by providing Veterans' Preference in hiring. Qualified applicants, including veterans, spouses, widows/widowers, parents of service members, and current reserve or National Guard members, may receive hiring priority if they meet minimum qualifications and can perform the duties required. Veterans' Preference includes additional points on exams, prioritized placement on employment lists, and education waivers for certain qualified individuals. This preference ensures eligible candidates are considered fairly at all stages of the hiring process. For questions, contact the Human Resources Department.

Job DescriptionBenefits: Competitive salary Free uniforms Opportunity for advancement Parity Wellness, an outpatient substance use treatment facility, is seeking a Male Laboratory Urine Sample Collector available for part-time employment. This position includes on-site observed collection of urine samples for the purpose of drug screening and analysis. Sample collection is three days per week from 12pm-6:30pm and one Saturday per month for 2 hours. The samples are then sent out for confirmatory and further laboratory testing through another company. Applicant must have a HS diploma and be able to pass a background study. Scrubs and training will be provided. Interested applicants should respond to this posting and contact Stephen Keyser, Lab Supervisor.

This position coordinates all aspects of managing and preparing a bone marrow donor's collection and donation day experience. Key responsibilities include managing NMDP donor collection needs throughout the workup and collection process, to include scheduling, reviewing medical clearance documentation, and ensuring the success of all collection day activities. Working closely with donor centers (DC) and Collection Center (CC) staff, this non-clinician position ensures an optimal donor experience. ACCOUNTABILITIES: Scheduling Operations: Coordinate clinical scheduling (i.e. collections, physical exams) between NMDP central scheduling and the CC which includes intake of initial donor collection scheduling requests, postponements, reschedule and cancelation requests Work closely with central scheduling and CC staff to track and report capacity changes, ensuring center calendars are consistently updated for accurate availability, and advises of any adjustments to be made Anticipate and navigate complex situations such as urgent requests and transfer requests for contingency situations such as inclement weather or emergent need for a central line collection, using knowledge of center capabilities and unique donor needs to quickly identify ideal options for donors. Pre-Collection Activities: Serve as the initial point of contact for donor medical clearances, ensuring all documents are accurate and complete before forwarding them to the medical director, proactively managing the process to meet critical timelines Act as the liaison between NMDP operations and the CC team for non-clinical donor and collection questions. Collect relevant medical documentation through review of questionnaires, exams, and labs to prepare donor charts in anticipation of potential MD requests that require expedited clearance Obtain appropriate donor and collection documents to ensure the day of collection goes smoothly and efficiently. Contact donors prior to their day of collection for introductions and prepare the donor for what to expect based on specific center and any unique circumstances regarding the donor. Day of Collection Activities: Identify and support donor and/or companion needs. Using knowledge of the collection process, the center's offerings, and the donor's unique needs, deliver excellent customer service throughout the collection day. Provide ongoing support to CC staff throughout the donation process, allowing them to focus on the donor's collection and safety. Proactively, or at the request of CC staff, handle various center-specific tasks, including collaborating on urgent donor transfers or adverse events, compiling and completing necessary documentation, and communicating relevant updates. Post Collection Activities: Compile medical and laboratory documentation and accurately submit required data into appropriate NMDP systems within designated timelines. Work closely with CC staff to ensure continuity of care and contacting donor post donation as needed. Promptly resolve or escalate billing issues to ensure donors do not receive bills and accurately manage and code business credit card expenses. Codes expenses for donor meals and center expense processing. Customer Service & Communication: Maintain strong working relationships and deliver a high level of customer service to donors, DC & CC teams to foster a cooperative and supportive network. Address and resolve donor & collection concerns promptly and professionally, ensuring clear and concise communication, demonstrating a sense of urgency and responsiveness in all interactions. Ensure compliance with data privacy and confidentiality principles for handling donor and patient information. Operations Execution: In collaboration with NMDP subject-matter experts and department leadership, execute defined operational processes and workflows to support organizational objectives and cross-functional initiatives. Ensure adherence to established protocols and procedures with clear documentation while maintaining a focus on accuracy, experience and timeliness. Work closely with NMDP leadership and CC leadership to resolve operational challenges, identify opportunities, and make recommendations for improvement Participate in shared team responsibilities and staff back-up, ensuring optimal coverage of donor and collection activity. Flexibility to work occasionally outside of core business hours such as evenings, weekends and holidays. Perform other duties as assigned. REQUIRED QUALIFICATIONS: Knowledge of: Bone marrow harvest procedures Medical terminology and general clinical understanding of cellular therapy. Data privacy and confidentiality principles for handling donor and patient information. Robust understanding of effective customer service principles. Multiple software applications, including Microsoft Office. Professional oral and written communication skills. Ability to: Engage and communicate with clinical teams Communicate effectively both orally and in writing. Demonstrate strong attention to detail, accuracy, and organizational skills. Multitask and manage multiple donors in a fast-paced environment. Work under urgent circumstances with high-demand partners. Utilize multiple resources to make informed decisions. Quickly identify and implement solutions to address donor experience and day of collection challenges. Build strong relationships with internal and external stakeholders. Collaborate cross-functionally with multiple teams. Adeptly navigate multiple software applications, including Microsoft Office (Outlook, Excel, OneNote), Salesforce, Looker, Webex, and SharePoint. Education and/or Experience: Bachelor's degree in healthcare administration, business or a related field; equivalent experience may be considered. Two or more years of experience in healthcare coordination, patient care coordination, medical office manager, or related experience. Progressive customer service and/or patient care experience in a healthcare setting. Demonstrated growth in a previous service and relationship driven role. Exposure to medical terminology, case-note documentation, and medical histories. PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) Experience working in a regulated environment to include a demonstrated knowledge of Good Tissue Practices (GTP). At least two years of experience working in NMDP operations. Bilingual skills are desirable.

RCM Specialist, Self-Pay Collections (251140) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARYWe are currently seeking a RCM Specialist to join our our Self-Pay Collections team. This full-time role will primarily work hybrid (Days, M- F). Purpose of this position: The Financial Counselor serves as Hennepin Healthcare's primary contact for patient reimbursement issues in accordance with established credit and Financial Counseling policies. Provides information regarding hospital payment requirements, alternative financing, and charity care programs. All communications are conducted in a manner that will result in positive patient relations and prompt reimbursement for services. The responsibilities of the Financial Counselor include functions listed below as well as other duties as assigned.RESPONSIBILITIES:Meets with patients that present as self-pay or under-insured to obtain valid insurance coverage, confirms eligibility if applicable, and/or review prior accounts to update insurance coverage information;Notifies the appropriate departments of coverage information when necessary and enters account notes into the electronic medical record Educates, screens, and assists patients without valid insurance coverage with enrollment in programs including, but not limited to, Medicaid, other state-based and commercial-based assistance programs, and financial assistance Work closely with Social Services team to resolve financially related barriers that prevent the safe discharge of an inpatient to either the community or next appropriate care facility Works closely with Hennepin County DHS team to expedite applications that will assist in timely discharge Communicates with nursing home/rehab facility/etc on pending Medicaid application to assist in our patient being accepted to their facility, also to support timely discharge Collects monies from patients prior to admission and/or prior to discharge, including outstanding accounts receivable, advanced down payments from self-pay patients, and co-pays and deductibles from insured patients Work with the Division of Expanded Care team to get appropriate forms and applications completed when a patient needs a State of MN disability determination Educates patients on applicable policies, such as point of service collections, payment plans, and financial assistance eligibility during the interview process Researches, identifies, and rectifies any special circumstances affecting delayed payment of self-pay accounts Works in conjunction with on-site clinical care team or outside eligibility vendor to assist in the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients' eligibility Continues to stay informed of any statutes and regulations that could affect the collection of receivables (i.e., insurance company changes, collection regulations, etc.) Confers with third parties on the completion of forms, patient financial information, financial obligations, and hospital credit policy Meet and maintain initial and ongoing MN DHS and MnSure requirements and certifications that relate to performing the job functions of a Financial CounselorCompletes procedures for filing Medicaid applications and/or other public assistance programs Follows up with all patients and necessary entities who need to return outstanding verifications for the determination of their eligibility for an assistance program Respond timely, accurately and professionally to patient and external and internal business partners, via phone, email, mail as appropriate Complete, process, follow up and approve or deny all financial assistance applications for the organization QUALIFICATIONS Minimum Qualifications: 2 year degree in Accounting, Business, Healthcare Administration, Health & Human Services or related field 2-3 years exposure to payor systems and/or knowledge of public financial resources Bi-lingual strongly preferred, required for some positions -OR- An approved equivalent combination of education and experience Preferred Qualifications: Bachelor's degree in Accounting, Business, Healthcare Administration or related field Understanding of Managed Health Care Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria Excellent verbal and written communication and interpersonal skills Ability to work independently with minimal supervision, within a team setting and be supportive of team members Proficient with Microsoft Office Experience using electronic health record or similar software program Ability to analyze issues and make judgments about appropriate steps toward solutions CRCR (Credentialed Revenue Cycle Representative) certification preferred Bilingual preferred Knowledge/Skills/Abilities: Familiarity with statutes and regulations that impact collection of past-due accounts Broad knowledge of government assistance programs, guidelines, and application procedures Able to communicate and respond to inquiries; requires effective interpersonal skills and ability to interact with patients to explain payment policies and persuade patients to settle account balances Experience using carious computer programs (Microsoft Office, OnBase, Rightfax Epic) You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Self-Pay CollectionsPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$22.95Max: $29.66 Job Posting: Oct-21-2025

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. osition Summary The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Collection Specialist is also responsible for new customer credit approval up to a maximum of $10,000, approval of pending orders being held due to credit hold or credit limit issues, account reconciliation of outstanding items/payments, and other duties as assigned. Position Details Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude. Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts. Performs collection activities in accordance with corporate policies and procedures. Processes new customer credit applications and approves new accounts up to a maximum credit limit of $10,000. Reviews current order holds for release or additional action(s) required by Customer and/or Company to promote order release. Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts. Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc. Submits invoicing through customer portals as required. Completes monthly reporting of past due accounts as identified by Credit Manager. Participates in monthly review of account portfolio with Credit Manager. Performs other duties as assigned. Essential Functions Strong time management skills with ability to consistently meet deadlines Strong knowledge of B2B collection techniques, practices, and regulations General knowledge of general B2B credit principles and regulations Good communication and organizational skills Displays professionalism, quality service and a “can do” attitude to both internal and external contacts Ability to build and maintain effective work relationships across functional areas Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts) Qualifications Minimum of 2 years previous and recent B2B collections experience is required. High School Diploma or GED is required; 2-year college degree or higher is preferred. Basic Excel experience is required; Intermediate Excel experience is preferred. Education and Experience The position requires a minimum of two years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing. Knowledge, Skills, and Abilities: Ability to act independently. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level accuracy. Ability to work independently and with a team. Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.) Why Join Bio-Techne: We offer competitive wages along with extensive benefits for employees and their families. We invest in our employees' financial futures through retirement programs and an employee stock purchase plan. We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more. We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

Collection Specialist for our St Paul, MN location. This position will be responsible for Collection calls in a fast paced goal oriented collections department. This individual will accomplish the following: Provide customer service regarding collection issues Process customer payments via credit card or ACH Review account adjustments Resolve client discrepancies and short payments Monitor and maintain assigned accounts Additional Information Pushkaraj Hachibatti | Mindlance, Inc. | Office- ************

We are currently seeking a RCM Specialist to join our our Self-Pay Collections team. This full-time role will primarily work hybrid (Days, M- F). Purpose of this position: The Financial Counselor serves as Hennepin Healthcare's primary contact for patient reimbursement issues in accordance with established credit and Financial Counseling policies. Provides information regarding hospital payment requirements, alternative financing, and charity care programs. All communications are conducted in a manner that will result in positive patient relations and prompt reimbursement for services. The responsibilities of the Financial Counselor include functions listed below as well as other duties as assigned. RESPONSIBILITIES: * Meets with patients that present as self-pay or under-insured to obtain valid insurance coverage, confirms eligibility if applicable, and/or review prior accounts to update insurance coverage information; * Notifies the appropriate departments of coverage information when necessary and enters account notes into the electronic medical record * Educates, screens, and assists patients without valid insurance coverage with enrollment in programs including, but not limited to, Medicaid, other state-based and commercial-based assistance programs, and financial assistance * Work closely with Social Services team to resolve financially related barriers that prevent the safe discharge of an inpatient to either the community or next appropriate care facility * Works closely with Hennepin County DHS team to expedite applications that will assist in timely discharge * Communicates with nursing home/rehab facility/etc on pending Medicaid application to assist in our patient being accepted to their facility, also to support timely discharge * Collects monies from patients prior to admission and/or prior to discharge, including outstanding accounts receivable, advanced down payments from self-pay patients, and co-pays and deductibles from insured patients * Work with the Division of Expanded Care team to get appropriate forms and applications completed when a patient needs a State of MN disability determination * Educates patients on applicable policies, such as point of service collections, payment plans, and financial assistance eligibility during the interview process * Researches, identifies, and rectifies any special circumstances affecting delayed payment of self-pay accounts * Works in conjunction with on-site clinical care team or outside eligibility vendor to assist in the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients' eligibility * Continues to stay informed of any statutes and regulations that could affect the collection of receivables (i.e., insurance company changes, collection regulations, etc.) * Confers with third parties on the completion of forms, patient financial information, financial obligations, and hospital credit policy * Meet and maintain initial and ongoing MN DHS and MnSure requirements and certifications that relate to performing the job functions of a Financial Counselor * Completes procedures for filing Medicaid applications and/or other public assistance programs * Follows up with all patients and necessary entities who need to return outstanding verifications for the determination of their eligibility for an assistance program * Respond timely, accurately and professionally to patient and external and internal business partners, via phone, email, mail as appropriate * Complete, process, follow up and approve or deny all financial assistance applications for the organization QUALIFICATIONS Minimum Qualifications: * 2 year degree in Accounting, Business, Healthcare Administration, Health & Human Services or related field * 2-3 years exposure to payor systems and/or knowledge of public financial resources * Bi-lingual strongly preferred, required for some positions * OR- * An approved equivalent combination of education and experience Preferred Qualifications: * Bachelor's degree in Accounting, Business, Healthcare Administration or related field * Understanding of Managed Health Care * Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria * Excellent verbal and written communication and interpersonal skills * Ability to work independently with minimal supervision, within a team setting and be supportive of team members * Proficient with Microsoft Office * Experience using electronic health record or similar software program * Ability to analyze issues and make judgments about appropriate steps toward solutions * CRCR (Credentialed Revenue Cycle Representative) certification preferred * Bilingual preferred Knowledge/Skills/Abilities: * Familiarity with statutes and regulations that impact collection of past-due accounts * Broad knowledge of government assistance programs, guidelines, and application procedures * Able to communicate and respond to inquiries; requires effective interpersonal skills and ability to interact with patients to explain payment policies and persuade patients to settle account balances * Experience using carious computer programs (Microsoft Office, OnBase, Rightfax Epic)

Full-time Description Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare. This is an amazing opportunity to contribute to a growing organization. This role will be responsible for managing patient accounts, ensuring their accuracy, and facilitating timely payments while providing excellent customer service. This role requires effective communication skills, collaboration with various teams, and the ability to manage accounts through the collections process. RESPONSIBILITIES Contact patients to discuss outstanding balances and payment arrangements Review and ensure accuracy of patient accounts, collaborating with internal teams to resolve discrepancies. Process refunds in accordance with company policies. Manage and prepare accounts for transfer to outside collection agency. Maintain accurate documentation and adhere to all relevant policies and regulations. Other duties as assigned Requirements BASIC QUALIFICATIONS Strong communication and interpersonal skills Ability to manage multiple tasks efficiently with attention to detail Experience in patient collection or a related field preferred. Midwest Culture Here at Midwest ENT, we are committed to respecting every person, acting with integrity, and owning our outlook. We provide our employees with a comfortable and productive work environment that is patient focused, and relationship based. We take responsibility for reinforcing the strength, health, and safety of the communities in which we work and live. Mentorship & Career Growth Our team is dedicated to supporting and empowering new team members. Our team has a wide range of experience levels and tenures. We are focused on building an environment that supports knowledge sharing and mentorship. Work/Life Balance Our team puts a high value on work-life balance. We believe finding the right balance between your personal and professional life is important. We offer a Monday-Friday schedule. Our business hours are from 8am-5pm. We also provide paid holidays and PTO on an accrual basis. All employees are also provided a paid personal health day. Midwest offers flexibility with full-time or part-time employment. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. Salary Description $20.00 - $23.00/hour

Skills Needed: Remain calm and patient under pressure Read, write, and speak the English language Sit and type for extended periods of time Negotiate account resolution Communicate and listen effectively/efficiently Deal with conflict Be assertive without being aggressive Comply with State and Federal regulations Must have a High School Diploma or GED Must be able to pass a drug test and full background check Requirements: No Collection experience required Must be able to commute to our corporate office in Coon Rapids, MN for onsite training Flexible Scheduling: 8:00am-8:00pm Monday-Thursday | 8:00am-5:00pm Friday Paid holidays | No weekends | Full Benefits Package Compensation Package Includes: Monthly incentives and performance contests Medical, Dental, Vision and Life Insurance Health Flexible Spending Account Earned Time Off (ETO) + Paid Holidays 401(k) Savings Plan with a generous company match Paid Training $2000 sign-on bonus

***** $750.00 HIRING BONUS BASED ON EXPERIENCE ***** (Outbound Agent) * Central Portfolio Control - Minnetonka, MN OUR TOP 8 COLLECTORS MADE IN EXCESS OF $100K LAST YEAR!!! Central Portfolio Control offers career opportunities for highly-motivated individuals looking for an opportunity to be the best at what they do and get paid like you should. Our unique business provides our employees with unlimited earning potential with flexible hours. We provide our team with the opportunity to build a high-paying career using our businesses infrastructure, technology and experienced leadership. The Ideal candidate is •Goal-oriented, •Results-driven, •Detailed-oriented, •Punctual and dependable, •Ethical and a great communicator IF THIS IS YOU, CALL TODAY!! Come reap the benefits of what CPC has to offer: •Base salary, plus uncapped performance pay. •Medical, Dental, Vision, HSA, FSA and matched 401k. •Flexible Scheduling, Paid Time Off (PTO) and Paid Holidays. •Stability with an industry leader! Many Opportunities for Advancement • Bilingual Representatives welcomed and needed! Due to the nature of the business you must be able to pass a criminal background check.

RCM Specialist, Self-Pay Collections (251140) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARYWe are currently seeking a RCM Specialist to join our our Self-Pay Collections team. This full-time role will primarily work hybrid (Days, M- F). Purpose of this position: The Financial Counselor serves as Hennepin Healthcare's primary contact for patient reimbursement issues in accordance with established credit and Financial Counseling policies. Provides information regarding hospital payment requirements, alternative financing, and charity care programs. All communications are conducted in a manner that will result in positive patient relations and prompt reimbursement for services. The responsibilities of the Financial Counselor include functions listed below as well as other duties as assigned.RESPONSIBILITIES:Meets with patients that present as self-pay or under-insured to obtain valid insurance coverage, confirms eligibility if applicable, and/or review prior accounts to update insurance coverage information;Notifies the appropriate departments of coverage information when necessary and enters account notes into the electronic medical record Educates, screens, and assists patients without valid insurance coverage with enrollment in programs including, but not limited to, Medicaid, other state-based and commercial-based assistance programs, and financial assistance Work closely with Social Services team to resolve financially related barriers that prevent the safe discharge of an inpatient to either the community or next appropriate care facility Works closely with Hennepin County DHS team to expedite applications that will assist in timely discharge Communicates with nursing home/rehab facility/etc on pending Medicaid application to assist in our patient being accepted to their facility, also to support timely discharge Collects monies from patients prior to admission and/or prior to discharge, including outstanding accounts receivable, advanced down payments from self-pay patients, and co-pays and deductibles from insured patients Work with the Division of Expanded Care team to get appropriate forms and applications completed when a patient needs a State of MN disability determination Educates patients on applicable policies, such as point of service collections, payment plans, and financial assistance eligibility during the interview process Researches, identifies, and rectifies any special circumstances affecting delayed payment of self-pay accounts Works in conjunction with on-site clinical care team or outside eligibility vendor to assist in the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients' eligibility Continues to stay informed of any statutes and regulations that could affect the collection of receivables (i.e., insurance company changes, collection regulations, etc.) Confers with third parties on the completion of forms, patient financial information, financial obligations, and hospital credit policy Meet and maintain initial and ongoing MN DHS and MnSure requirements and certifications that relate to performing the job functions of a Financial CounselorCompletes procedures for filing Medicaid applications and/or other public assistance programs Follows up with all patients and necessary entities who need to return outstanding verifications for the determination of their eligibility for an assistance program Respond timely, accurately and professionally to patient and external and internal business partners, via phone, email, mail as appropriate Complete, process, follow up and approve or deny all financial assistance applications for the organization QUALIFICATIONS Minimum Qualifications: 2 year degree in Accounting, Business, Healthcare Administration, Health & Human Services or related field 2-3 years exposure to payor systems and/or knowledge of public financial resources Bi-lingual strongly preferred, required for some positions -OR- An approved equivalent combination of education and experience Preferred Qualifications: Bachelor's degree in Accounting, Business, Healthcare Administration or related field Understanding of Managed Health Care Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria Excellent verbal and written communication and interpersonal skills Ability to work independently with minimal supervision, within a team setting and be supportive of team members Proficient with Microsoft Office Experience using electronic health record or similar software program Ability to analyze issues and make judgments about appropriate steps toward solutions CRCR (Credentialed Revenue Cycle Representative) certification preferred Bilingual preferred Knowledge/Skills/Abilities: Familiarity with statutes and regulations that impact collection of past-due accounts Broad knowledge of government assistance programs, guidelines, and application procedures Able to communicate and respond to inquiries; requires effective interpersonal skills and ability to interact with patients to explain payment policies and persuade patients to settle account balances Experience using carious computer programs (Microsoft Office, OnBase, Rightfax Epic) You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Self-Pay CollectionsPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: $22.95Max: $29.66 Job Posting: Oct-21-2025

Job DescriptionDescription: Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare. This is an amazing opportunity to contribute to a growing organization. This role will be responsible for managing patient accounts, ensuring their accuracy, and facilitating timely payments while providing excellent customer service. This role requires effective communication skills, collaboration with various teams, and the ability to manage accounts through the collections process. RESPONSIBILITIES Contact patients to discuss outstanding balances and payment arrangements Review and ensure accuracy of patient accounts, collaborating with internal teams to resolve discrepancies. Process refunds in accordance with company policies. Manage and prepare accounts for transfer to outside collection agency. Maintain accurate documentation and adhere to all relevant policies and regulations. Other duties as assigned Requirements: BASIC QUALIFICATIONS Strong communication and interpersonal skills Ability to manage multiple tasks efficiently with attention to detail Experience in patient collection or a related field preferred. Midwest Culture Here at Midwest ENT, we are committed to respecting every person, acting with integrity, and owning our outlook. We provide our employees with a comfortable and productive work environment that is patient focused, and relationship based. We take responsibility for reinforcing the strength, health, and safety of the communities in which we work and live. Mentorship & Career Growth Our team is dedicated to supporting and empowering new team members. Our team has a wide range of experience levels and tenures. We are focused on building an environment that supports knowledge sharing and mentorship. Work/Life Balance Our team puts a high value on work-life balance. We believe finding the right balance between your personal and professional life is important. We offer a Monday-Friday schedule. Our business hours are from 8am-5pm. We also provide paid holidays and PTO on an accrual basis. All employees are also provided a paid personal health day. Midwest offers flexibility with full-time or part-time employment. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.