Collector jobs in Spring Valley, NV - 84 jobs

ACCOUNT REP NEEDED - EXCITING OPPORTUNITY FOR THE PERFECT CANDIDATE! United Aqua Group is searching for an experienced account representative with AR & collections experience. Culture is top priority so only professional, happy people need apply. We expect excellent communication skills - both written and verbal. You will need the ability to communicate professionally through LiveChat, email and telephone conversations, as well as being comfortable using Excel and ideally a large CRM (NetSuite experience preferred). Taking ownership of every situation and ensuring our members receive the white glove touch is the key to this role. Great company with an excellent benefits package. If you or someone you know fits this description, please email to *************************** Must live in Las Vegas and be able to come into the office every day, this is not a remote position. No recruiters please. The Account Representative is responsible for making sure members' needs are met and understood by each department in the company. This is a customer service role with accounts receivable and collections responsibilities. Duties include handling any member questions and concerns, managing the members' accounts for order issues, invoicing, and account accuracy, as well as reporting account history to members and answering questions relating to any account activity. The position requires coordination with UAG vendors in relation to member accounts and billing questions. The Account Representative strives to solve problems for members in a way that meets the standards for top customer service at UAG. Responsibilities • Solve member questions relating to their account and order history. • Coordinating with internal and external resources to research and solve member questions or issues. • Understanding of the UAG business model and how members accounts are supposed to behave (identifying and resolving when something doesn't look right). • Adopting department and company processes relating to member management and reporting. • Communicating professionally with members by phone, email, and live chat to ensure their needs are understood and addressed. • Collaborating with various internal departments to ensure they fulfill all member requests. • Resolving complaints and keeping track of all processes that pertain to the member's desires. • Acting as the representative to ensure their demands are met with a focus on improving customer service. • Collecting and analyzing data concerning member behavior to understand changing needs. · Responsible for monitoring member accounts receivable balances, following up on past due accounts and determining the status of accounts for further collections activities. Position Requirements · Account management - understanding order histories and billing using our accounting system (this is the primary view into member account data). · Successfully work with both members, vendors, and internal customers. · NetSuite Experience - not required but a plus. · Customer Service Experience with: Phones, LiveChat, Email responses (professional, accurate, courteous) · Problem-solving skills to help resolve member questions or needs. · Excellent English verbal and written communication skills to communicate with members, vendors and internal customers. · Analytical skills for interpreting member data. · Time management and multitasking skills to handle multiple tasks and members at once. Strong organizational skills and attention to detail. · Microsoft Excel - Solid understanding and ability to use Excel to research and share data in a meaningful way with members. · Positive attitude and ability to work through member issues and diffusing situations. · Self-starter and creative problem-solver with demonstrated ability to work independently and productively with minimal oversight. · Always focused on doing what is right for the business. High energy with an infectious positive can-do attitude. Education and Experience · Bachelor's degree or equivalent experience. · 3-5 years' experience in managing accounts and high-level customer service. · Pool industry knowledge a plus. · Microsoft Office Experience. · Large CRM experience. · Live chat experience.

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin?Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The Billing Specialist is responsible for invoicing assigned accounts, assuring they are submitted timely, accurately, completely, and in accordance with established billing processes or procedures. WHAT YOU'LL DO: Researches and resolves invoices that are incomplete and unable to be billed. Performs timely collection of payment for assigned accounts. Prepare time & material billings for submission to customers. Ensure that billing records are accurate and up to date. Assist in achieving and maintaining corporate goals with respect to billing metrics. Review data, report and identify issues. Take necessary steps to communicate or resolve the issues with customers and operations teams. Develop and maintain rapport with billing specialist counterparts at General Contractor or customer to ensure timely payment. Collect lien releases as required and maintain an accurate and up-to-date log of jobs requiring releases. Work with A/R Specialist and credit to facilitate collections. Review billing status of ongoing projects to ensure month-end cutoff dates are met. Generate and review various reports and reconciliation for the billing department. Perform general clerical duties including copying, faxing, mailing, and filing. Interface with project team to investigate and resolve issues to ensure jobs are billed accurately and within the appropriate time frames. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. WHAT YOU BRING TO US: Bachelor's degree in Accounting, Finance, or business-related field Minimum 1 year of experience in a billing-related role in a construction setting Experience with accounting/billing and Cost Plus Billing preferred Can be a combination of education, training, and relevant experience WHAT YOU'LL NEED TO BE SUCCESSFUL: Demonstrate the ability to work closely with operations and other departments in finance as required Apply and adapt quickly to new invoicing procedures Attention to detail is necessary; strong analytical skills favored Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others TRAVEL: 0 % WORKING CONDITIONS: General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. Noise level is typically low to medium; it can be loud on a job site. Occasional lifting of up to 30 lbs. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401 K Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Under the direction of the Collections Manager, the Collector is responsible for a variety of duties related to the collection of Consumer, Mortgage, Commercial, and Negative Share related debts. The individual will perform these duties as outlined in the Fair Debt Collection Practices Act (FDCPA) as well as company established policies and procedures. The Collector will provide prompt, efficient, and accurate support to co-workers as it relates to collection activity taken. - Resolves delinquency or makes recommendations regarding action on delinquent loans/accounts, including workout loans, and extensions. - Interview members to determine the reason for delinquency. - Take appropriate action to resolve the account (could include loan modifications or loan workouts). - Counsel members concerning their financial obligations, advise on options and solicits agreement of payments. - Respond to member inquiries by phone, email, text, and in person (could include but not limited to; requests to transport our collateral out of country, CPI claims, GAP, and other dealer sold insurances, NADA values, address updates). - Recommend further action as deemed necessary (i.e., repossession, legal action, foreclosure, referral to collection agency - Processes delinquent accounts for charge off. - Demonstrates judgment and discretion within the framework of all applicable regulations and policies. - Posting loan payments. - Skip tracing as necessary to locate members - Ensure member files are kept updated and complete, and all required documents are filed (including completion of adverse action forms).- Back-up support for Bankruptcy functions. - Back-up support for Repossession functions. - Ability to research and respond to credit disputes via e-Oscar or directly with members. - Ability to multi-task. - Assist other departments and branches with transactions as needed. - Provide support for the collections department and branch managers in fulfilling member requests and merchant verifications. - Researches and analyzes data on past due loan accounts. - Runs Carfax vehicle history reports and confirms ownership information with State DMVs. - Manages all incoming fax and email documents that pertain to collection of debt. - Prepares and maintains a variety of loan records, documents, and files. - Cross trains other team members. - Works as part of an in-branch and remote TEAM to ensure that Members and co-workers are assisted in a “Service First” manner. - Produces quality work efficiently and free from errors. - Knowledge of Consumer Lending products is essential to perform assigned duties. - Addresses complaints and resolves situations while using good judgment and protecting credit union interests. - Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, Bank Secrecy Act, Patriot Act, Office of Foreign Assets Control, CIP, Reg CC, B, D, E and Z intended to limit risk and exposure for the organization and its members. Types of risk include fraudulent transactions, account fraud or mishandling, compliance with policies, security guidelines, and the organization's reputation. Qualifications EDUCATION, EXPERIENCE AND QUALIFICATION REQUIREMENTS - High School diploma or equivalent. - At least six months, preferably two years, of industry-related experience. KNOWLEDGE - Basic Math Skills.- Computer Skills - Computer system/software (Core, Collections software, etc.) to effectively perform job. Windows and web-based systems. Microsoft applications including Word, Excel, PowerPoint, Outlook, and the utilization of CCCU online/mobile banking and related services. - Knowledge of Board policies and credit union goals, organizational structure, policies, procedures (including Office Procedures Manual and Employee Handbook), and practices. Credit Union products, services, programs, and promotions.

Patenaude & Felix, APC of Las Vegas, NV is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on! This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today! ABOUT PATENAUDE & FELIX, APC Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation. We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment. Essential Responsibilities : Collect, negotiate, and recommend solutions to consumers via phone. Set up payment or settlement arrangements in the database. Identify accounts that require legal processing. Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred. Qualifications: No experience necessary, training provided. Customer service experience preferred. Good communication skills. Must be 18 years of age or older. Bilingual in Spanish is a plus. Ability to pass a background and drug test WORK SCHEDULE This full-time position typically works Monday-Friday. An occasional Saturday may be required. READY TO JOIN OUR LEGAL TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Base Salary plus Bonus based on experience Commissions Paid time off (vacation and personal/sick days) Dental, Life and Health Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Bilingual English/Spanish (preferred) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Account Representative - Mid to Late-Stage Collections Las Vegas, NV | On-site JOB HIGHLIGHTS: This is an in-office position. All candidates should live within commutable distance of our Las Vegas, NV office. COMPENSATION: Base Pay: $17 per hour plus bonus potential based on individual and team performance. *Incentive: If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement. * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change. BRIEF DESCRIPTION: This representative is responsible for assisting customers in different stages of collections (based on experience), using technology and resources to resolve accounts starting at 31 or more days past due to prevent loan losses through progressive collection efforts. DUTIES, TASKS, RESPONSIBILITIES (include, but not limited to): Assist in the servicing of inbound and outbound calls, demonstrating excellent customer service while adhering to company policies and procedures. Initiate outbound calls that are effective in scope, and lead to successful payment or timely arrangement to satisfy the account delinquency. Negotiate account payment solutions while maintaining company performance and productivity standard. Maintain accurate notes and records of all communication and actions on customer accounts. Engaging in active listening to effectively communicate with management, team members, as well as customers and assist in resolving any customer concerns and complaints. Conduct skip-tracing activity to generate potential leads on customer or collateral. Review and submit accounts for repossession activity based on mitigating factors. Accountable for reducing delinquency in department. Responsible for ensuring confidentiality of all aspects of the company's operations, portfolio, customer information and computer technology. Meet quality assurance and productivity standards. Agent will need to be able to handle high volume calls in a fast-paced environment. KNOWLEDGE, SKILLS, LICENSES Excellent communication and negotiation skills Willing and able to work a flexible schedule including overtime and weekends Ability to multi-task in a fast-paced environment Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act Good computer and typing skills Team player Good negotiation skills; excellent telephone etiquette General knowledge of Microsoft Excel, and Outlook Web navigation and/or web-based applications EDUCATION High School diploma or equivalent required. EXPERIENCE Minimum one-year consumer collection experience in a high call volume, auto dialer environment required. General knowledge of collection, and repossession. Auto collection experience preferred FULL-TIME BENEFITS Medical, Dental, and Vision benefits Life Insurance and Long-term disability plans Flexible Spending Account 401K matching Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching Wellness Programs Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) Career Path Opportunities Discounts on Parks, Museums, Movie Tickets, and Attractions Annual Flu Shot Paid Vacations Days Paid Sick days Paid holidays HGym (available in our Los Angeles, CA & Dallas,TX office) Rental Car Discounts, Dell Member Purchase Program UKG Wallet ABOUT US People. Purpose. Passion. These are the hallmarks of Westlake Financial and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval without waiting for callbacks, faxbacks, or rehashes. Westlake Financial is an Internet-based, privately held finance company that specializes in the acquisition and servicing of sub-prime and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles. Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind. Westlake Financial is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best-fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people). With 30% YOY growth and assets of 2.26 billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America. CONTACT US ****************************************** ACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization. #CreditCounselor; #DebtCollection; #DebtCollector; #Credit Analysis; #Debt Job Type: Full-time Depending on department: Entry level starting at $35,000.00 - $71,000.00 per year; Late stage $40,000 - $99,0000 per year. Schedule: Day shift Overtime Weekend availability Supplemental pay types: Bonus pay Work Location: One location

Job Description UNIFY Financial Credit Union is one of the nation's largest 100 credit unions with a reputation for being financially sound and growth-oriented. We're expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, “providing superior service to our members.” In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful Summary: The Senior Collector collects on delinquent consumer loans to minimize losses to the Credit Union, while maintaining the Credit Union/Member relationship. This position also assists management in overseeing other team member collection activities to maintain acceptable delinquency and charge-off percentages, while remaining in compliance with applicable laws, regulations, policies, and procedures. The role will also be responsible for performing administrative collection functions as the department workload dictates. Assists other team members with questions concerning processes and procedures. Responsible for preparing periodic reports on the team's specific tasks/goals and performing collection functions as the department's workload dictates. Responsible for managing a queue consisting of loans in various stages of delinquency. Maintains extensive knowledge of Credit Union products, services, policies, procedures, and collections systems, as well as state and federal laws; and applies this knowledge when communicating with members and vendors. Responsibilities: Collects on delinquent loans, including charge-off loans. Accurately gathers facts, and notates all collection and communication efforts. Performs all activities related to collecting amounts due on delinquent loans, in compliance with department work standards, policies, procedures, and federal and state laws. Educates members on all options available, by offering suggestions on how to meet financial obligations, and working with member to develop a plan of resolution for full cure. Resolves delinquent loan status by performing standard due-diligence practices, analyzing member's situation, and negotiating and securing acceptable repayment arrangements. Follows up and monitors delinquent loans to ensure that promised arrangements are met. Assists team supervisors and management with daily processes and procedures when required/requested. Provides support for team supervisors and management when they are out of the office. Assists with the handling of member requests and complaints. Assists in special projects as requested by management. Serves as liaison between team members and auditors on complex issues or dispute resolution. Utilizes all skip-tracing tools and resources available to pursue every possible lead in an effort to locate, verify, and obtain delinquent member contact/demographic information, and collateral location information. Utilizes internal work standards, policy and guidelines to prepare for, as well as recommend, loans for charge-off. Consistently meets and/or exceeds monthly collection audits, performance measures, and goals established by management. Assists with mentoring and training of collector and collector II employees, as directed, to enhance collection skills. Assists collector and collector II team members with difficult or complex member accounts situations, utilizing knowledge of collections and procedural guidelines. Works as part of a highly productive team to achieve the departmental service levels and performance expectations. Maintains a positive and professional attitude, leading by example. Provides a strong work ethic and a “can-do” attitude. Makes recommendations to implement process improvements. Maintains in-depth knowledge of, and complies with, all departmental and CU security policies and procedures, as well as federal regulations applicable to the position. Completes all required compliance training as assigned. Ensures full compliance with UNIFY Financial Credit Union service standards, policies, and procedures; and with the Bank Secrecy Act and other relevant laws and regulations. Performs other duties as assigned. Qualifications: High school graduate or G.E.D. required, some college preferred; with at least three years of previous collections, customer service, or contact center experience; or equivalent combination of education and experience. Must have a customer service focus, and excellent verbal and written communication skills. Requires in-depth knowledge of state laws, federal laws, and CU policies and procedures, as they relate to credit, collections, repossession, and remarketing. Must have a proven ability to influence others toward a desired course of action. Must be available and flexible in scheduling to meet the changing business requirements of the position. Must be able to initiate member contact and determine the reason for delinquency, with a sense of urgency to bring the loan current. Must have strong attention to quality and detail, strong analytical skills, and be a self-starter who is able to work both independently and in a team environment. Requires ability to multi-task and work in a fast-paced environment Must have the ability to prioritize and organize work tasks. See the UNIFY Difference! At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed. UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves. Competitive Compensation and Excellent Benefits Package* Includes: Medical (PPO/HMO), Prescription, Dental (PPO/DMO), Vision, Life, and Short- and Long-Term Disability Insurance Dependent and Medical Care - Flexible Spending Accounts Vacation, Sick, Personal and Holiday Pay 401(K) Plan with employer match Education reimbursement for approved programs UNIFY banking privileges for you and your family *All programs subject to review and change UNIFY is proud to be a drug-free, equal-opportunity employer. For more information on UNIFY, visit us at **************** #IND123

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill a position for Collections Accountant in Las Vegas NV. Qualifications Bill metered utilities in MRI Bill late fees in MRI Contact tenants with open balances Document collection efforts in MRI Provide aging updates during aging calls Apply checks and wires to open balances Reconcile tenant ledgers Balance checks and wires Bachelor's degree in Accounting/Finance or equivalent. Collections Experience Additional Information Local candidate's are acceptable since in person interview is required for this position.

Replies within 24 hours Join a team of collections specialists. Use effective collection strategies to minimize delinquencies and improve collection rates. Effectively communicate to establish and maintain relationships with our customer base. Clearly communicate with other staff members and management. Report unresolved issues to supervisor and management. Compensation: $22.00 - $27.00 per hour About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.

Corporate: Light & Wonder's corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees. Position Summary Focused on helping achieve the Finance Shared Services mission of serving the business accurately, efficiently, and politely with the vision to operate silently in the background so the business can maximize profitability. This is accomplished by preparing manual-based customer invoices accurately and timely. Essential Job Functions: Record, store, and analyze information Calculate, prepare, and issue invoices and credits Research customer issues and resolve in a timely manner Verify the accuracy of data Provide invoices at request Provide audit data upon request Communicate with internal and external customers to process accurate bills and resolve conflicts Responsible for monitoring and maintaining assigned accounts Must communicate with sales, management and collections regarding customer accounts and potential delinquencies Must know general accounting principles to be able to provide revenue coding for manual invoices Perform other activities as assigned Adhere to department policies, procedures, and expectations Qualifications Education: High school diploma Experience: Minimum 2 years in billing, finance or accounting Knowledge, Skills, & Abilities: Proficiency in Microsoft Office applications and an aptitude to learn new computer programs Demonstrated communication skills (including active listening, writing, and emotional intelligence) Detail oriented with demonstrated administrative and organizational skills and ability to prioritize and manage multiple assignments simultaneously Ability to work independently with minimal direction Ability to maintain confidentiality, use discretion, and make sound judgment Good organizational skills Attention to detail Data entry experience Basic Accounting principles Ability to analyze data and be able to perform a reconciliation Work Conditions: Generally work in an office environment. Light & Wonder and its affiliates (collectively, “LNW”) are engaged in highly regulated gaming and lottery businesses. As a result, certain LNW employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure LNW complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, LNW requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with LNW (to the extent permitted by law), you shall be asked to consent to LNW conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. LNW is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. #LI-JM1 Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Full-time Description It's not your same old repetitive billing experience. You haven't experienced billing in it's most interesting form until you have taken on the challenge of being a Medical Billing Specialist in the mobile medical billing environment. Challenge yourself to work in a setting that will challenge all you know. Quality Medical Imaging, a state-of-the-art provider of Digital X-rays Ultrasounds is currently hiring. We have been in business since 2001 and we are looking for talented people to join our team! We are currently recruiting for full time Billing Specialist. The Billing Specialist is responsible for processing and collecting all insurance claims and assist patients with inquiries regarding their health care insurance coverage. This is an exciting opportunity for someone that is interested in having exposure to all aspects of medical billing. Duties and Responsibilities Prepares and submits clean claims by either paper or electronically in a timely manner to various insurance providers. Tracks and follows up on delinquent insurance collections and denials. Prepares and reviews patient statements for accuracy. Maintains and works accounts receivable report for billing. Identifies and resolves patient billing complaints. Performs various collections including contacting patients by phone and correcting and resubmitting claims to third-party payers. Responsible for posting payments and adjusting accounts per company billing guidelines. Maintains strictest confidentiality and adheres to all HIPAA guidelines and regulations. Adheres to Medicare and Medicaid guidelines. Works with insurance providers to expedite the collection process and ensure any pre-authorization requirements are met. Reviews accounts for possible assignment and makes recommendation to the Billing Supervisor and prepares information for the collection agency. Responsible for facility billing. Responsible for processing refunds to insurance carriers. Notifies VP of refunds and creates adjustments on accounts. Responsible for return mail. Working with facilities, patients, and insurance websites to obtain correct information. Responsible for verifying insurance coverage on claims prior to submitting to carriers. Assists intake Department on insurance questions relative to orders or insurance verification Performs other related duties as assigned. Requirements Medical Billing Certification along with: Three to five years of experience working with various aspects of medical billing. Ability to interpret and use ICD-10 and CPT codes. Knowledge of basic accounting principles. Experience working in excel. Excellent verbal and written communication skills. Excellent customer service skills. The ability to independently work on projects and manage time. Excellent attention to detail. Salary Description 18.00 per hour

Comprehensive EyeCare Partners is one of the nations largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our mission is to build nation's preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, and optimizing the patient experience. Position Summary Our Medical Billing Specialist are responsible for conducting revenue cycle management duties with patience, positivity, and productivity. As part of our team, you will enjoy a supportive environment that fosters growth and learning opportunities. Work Hours: Monday to Friday No Weekends Roles and Responsibilities Receives incoming requests for information and responds to requests in a timely manner. Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines. Completes release of information requests including retrieving medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established processes and procedures. Scans consult reports, lab results and other medical records to patient accounts. Demonstrates excellent customer service, providing helpful information in a professional and respectful manner. Manages all incoming faxes and routes documents appropriately. Manage and maintain accurate and timely physician and practice credentialing. Other duties as assigned. Experience Requirements Previous medical records experience and knowledge of HIPAA regulations preferred. Knowledge of clinical and office software preferred. Must be a self-starter who can exercise independent judgement and multi-task. Ability to communicate clearly and professionally with excellent verbal and written communication skills. Education Requirements High School Diploma or equivalent required. Medical Billing and Coding Certification preferred. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefits Generous Paid Time Off Medical, dental and vision benefits Paid Holidays Company paid life insurance 401(K) Paid mileage between practices during work hours On-going education available including certification reimbursement Discount Programs Including Vision discounts on products and services

The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels. This role utilizes a general understanding of processes and policy requirements to help collect documentation, guide customers, and ensure accurate data entry in designated systems. While handling payments and navigating enrollment systems, the specialist maintains confidentiality and adheres to compliance standards to deliver a dependable and customer-focused experience. **Schedule** + Full time, in office + Monday-Friday 8:30am-5:00pm PT, with rotating Saturday shift: 8:00am-2:00pm PT (will work 1-2x Saturdays a month, depending on coverage) + Training period: + Two weeks paid training + Training hours: Monday-Friday 8:00am-4:30pm PT + _Busiest time of the year-_ **_Open Enrollment (mid-December through end of February)._** _During this time each year,_ **_we have blackout dates for PTO and some mandatory OT_** **_(up to 1-2 hours, depending on business needs)._** + **_The Premium Billing Specialist position_** _is responsible for providing superior customer service primarily over the phone by assisting members with their insurance premiums and researching or resolving any discrepancies with their billing._ + _The Entry pay for this position is_ **_$19.85_** _and may go up a little depending on experience._ **Essential Functions** + Provide exceptional customer support to Select Health Individual members through inbound calls and live chat. + Coordinates with employer group representatives to reconcile basic account adjustments and facilitate accurate payment processing. + Respond to inquiries and provide clear guidance on billing, enrollment, and account-related processes. + Partner with internal departments to troubleshoot and resolve billing and enrollment concerns. + Process member payments in accordance with established financial controls and compliance protocols. + Assist members and agents in navigating enrollment platforms and accessing documentation while ensuring data privacy and regulatory compliance. + Maintain accurate and detailed records of customer interactions and account updates. + Evaluates member accounts to determine reinstatement eligibility and calculates outstanding payment requirements in alignment with billing policies and plan guidelines. + Reviews and validates peer-submitted reinstatement requests to ensure accuracy, completeness, and alignment with established billing and enrollment standards. + Adhere to internal policies and state/federal regulatory requirements. + Consistently meet or exceed performance metrics including productivity, accuracy, and customer satisfaction. **Skills** + Professional Phone Communication + Health Plan Eligibility Knowledge + Secure Payment Processing + Accounts Receivable + Written and Verbal Communication + Customer Experience Excellence + Data Privacy and Confidentiality + Documentation and Recordkeeping + Digital Literacy and System Navigation + Typing Speed and Accuracy + Proficiency in Microsoft Office Suite (Excel, Outlook, Teams) + Stress Management and Resilience + Task Prioritization + Active Listening Techniques + Time and Workflow Management **Qualifications** Minimum Qualifications + Proven experience in a customer-facing role, preferably in healthcare or insurance. + Strong proficiency in CRM systems and data entry, with attention to detail. + Excellent communication and interpersonal skills across multiple channels. + Demonstrated ability to multi-task, prioritize, and manage time in a fast-paced environment. + Effective problem-solving skills and ability to remain calm under pressure. Preferred Qualifications + Background in healthcare finance or enrollment operations, including AP/AR, eligibility verification, or payroll. + Experience with process optimization and negotiation. + Strong organizational and analytical skills, including data collection and reporting. **Physical Requirements** + Ability to read and interpret digital and printed materials, assess customer needs, and identify relevant tools and resources. + Frequent verbal communication with team members and customers, requiring clear speech and active listening. + Manual dexterity for computer use and equipment handling, including typing and navigating software platforms. **Location:** Central Office - Las Vegas **Work City:** Las Vegas **Work State:** Nevada **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.85 - $30.21 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job Description Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin?Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The Billing Specialist is responsible for invoicing assigned accounts, assuring they are submitted timely, accurately, completely, and in accordance with established billing processes or procedures. WHAT YOU'LL DO: Researches and resolves invoices that are incomplete and unable to be billed. Performs timely collection of payment for assigned accounts. Prepare time & material billings for submission to customers. Ensure that billing records are accurate and up to date. Assist in achieving and maintaining corporate goals with respect to billing metrics. Review data, report and identify issues. Take necessary steps to communicate or resolve the issues with customers and operations teams. Develop and maintain rapport with billing specialist counterparts at General Contractor or customer to ensure timely payment. Collect lien releases as required and maintain an accurate and up-to-date log of jobs requiring releases. Work with A/R Specialist and credit to facilitate collections. Review billing status of ongoing projects to ensure month-end cutoff dates are met. Generate and review various reports and reconciliation for the billing department. Perform general clerical duties including copying, faxing, mailing, and filing. Interface with project team to investigate and resolve issues to ensure jobs are billed accurately and within the appropriate time frames. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. WHAT YOU BRING TO US: Bachelor's degree in Accounting, Finance, or business-related field Minimum 1 year of experience in a billing-related role in a construction setting Experience with accounting/billing and Cost Plus Billing preferred Can be a combination of education, training, and relevant experience WHAT YOU'LL NEED TO BE SUCCESSFUL: Demonstrate the ability to work closely with operations and other departments in finance as required Apply and adapt quickly to new invoicing procedures Attention to detail is necessary; strong analytical skills favored Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others TRAVEL: 0 % WORKING CONDITIONS: General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. Noise level is typically low to medium; it can be loud on a job site. Occasional lifting of up to 30 lbs. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401 K Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Description COLLECTOR CUSTOMER SERVICE REPRESENTATIVE Patenaude & Felix, APC of Las Vegas, NV is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on! This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today! ABOUT PATENAUDE & FELIX, APC Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation. We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment. Essential Responsibilities : Collect, negotiate, and recommend solutions to consumers via phone. Set up payment or settlement arrangements in the database. Identify accounts that require legal processing. Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred. Qualifications: No experience necessary, training provided. Customer service experience preferred. Good communication skills. Must be 18 years of age or older. Bilingual in Spanish is a plus. Ability to pass a background and drug test WORK SCHEDULE This full-time position typically works Monday-Friday. An occasional Saturday may be required. READY TO JOIN OUR LEGAL TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Collections Accountant Duration: 4 Months+ Interview Type: In Person preferred Location: Las Vegas NV 89103 Qualifications Bill metered utilities in MRI Bill late fees in MRI Contact tenants with open balances Document collection efforts in MRI Provide aging updates during aging calls Apply checks and wires to open balances Reconcile tenant ledgers Balance checks and wires Bachelor's degree in Accounting/Finance or equivalent. Collections Experience Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Replies within 24 hours Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job SummaryWe are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Proficient in Spanish helpful. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Collection arrangements with past due customers Maintain accurate documentation of account status and collection efforts Report on collection activity and present to management Qualifications High school diploma/GED required Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with Microsoft Office, Excel, and computer databases Ability to work well under pressure Excellent communication and negotiation skills Able to communicate in English and Spanish Compensation: $22.00 - $25.00 per hour About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.

WESTLAKE WARRIOR | Early to Mid Stage Collections Las Vegas, NV| On-site Why Westlake? Base Pay: $17.00 per hour plus bonus potential of up to $3,000 monthly based on individual and team performance. Tiered Retention Bonus: Receive $500 upon completion of 3 months from the start date. An additional $500 upon completion of 6 months from the start date. *Incentive: If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement. * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change. What You'll Do: As a Collections Representative, you'll play an important role in helping customers get back on track with their accounts while supporting Westlake Financial's success. You'll use technology, communication, and problem-solving skills to assist customers who are 31+ days past due and help prevent loan losses through smart, compassionate collection efforts. Handle inbound and outbound calls - providing friendly, professional support and following company policies and procedures. Reach out to customers to set up payments or create plans to resolve past-due accounts. Negotiate fair payment solutions while meeting performance and productivity goals. Keep detailed and accurate notes on all customer interactions and account actions. Listen actively and communicate clearly with customers, teammates, and management to resolve concerns and ensure a positive experience. Use skip-tracing tools to locate customers or collateral when needed. Review accounts for repossession when necessary, following company guidelines and mitigating factors. Work toward department goals by helping reduce delinquency rates and maintaining quality and compliance standards. Manage a high volume of calls in a fast-paced, supportive team environment. Protect confidential information related to customers, accounts, and company operations. What We're Looking For: Strong communication and negotiation skills with a professional phone presence. Flexible schedule - open to working overtime and weekends when needed. Able to multitask and stay organized in a fast-paced environment. Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA). Proficient with computers - comfortable with data entry, web-based applications, and Microsoft Excel & Outlook. Excellent telephone etiquette and ability to connect with customers respectfully. Team player with a positive attitude and dependable work ethic. At least one year of consumer collections experience in a high call-volume, auto-dialer environment. Knowledge of collections and repossession processes - auto collection experience preferred. High school diploma or equivalent required. FULL-TIME BENEFITS Medical, Dental, and Vision benefits Life Insurance and Long-term disability plans Flexible Spending Account 401K matching Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching Wellness Programs Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) Career Path Opportunities Discounts on Parks, Museums, Movie Tickets, and Attractions Annual Flu Shot Paid Vacations Days Paid Sick days Paid holidays HGym (available in our Los Angeles, CA & Dallas,TX office) Rental Car Discounts, Dell Member Purchase Program UKG Wallet ABOUT US Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry. Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America. ACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization. #Collections #Collector #DebtCollection #DebtCollector #Debt