As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn more about BNA Vision, our growth and expansion plan for the airport, at BNAVision.com.
Hiring Process:
* Apply online
* Interview(s)
* Offer
* Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
* Onboarding
Benefits:
* Deferred compensation plans
* Educational Assistance
* Health, Dental, Vision, Life, Disability Insurance
* Health Screenings
* Paid Holidays
* Annual/Bereavement/Military Leave
Accepting Applications until filled.
Salary Range: $36,354 - $61,977
* Final pay offer will be based on relevant skills and experience to the position.
Shift: Saturday and Sunday: 6am-2:30pm; Monday, Thursday: Friday 8am-4:30pm; Tuesday and Wednesday: OFF
Job Summary: The Customer Service, Landside is responsible for assisting in the transfer of airport guests and enforcing the airport commercial ground transportation policy. Other responsibilities include providing information about the airport, the Nashville community, and various entertainment activities available to visitors.
Essential Job Duties:
* Counsels ground transportation operators on the proper rules of operation.
* Monitors and operates computerized transportation access equipment, including daily input and occasional repairs.
* Patrols area for abnormal activities, including traffic and curbside problems, and reports discrepancies to the proper authority.
* Performs random inspections of commercial ground transportation vehicles to ensure vehicle meets standards as specified in commercial ground transportation policy.
* Controls the flow and parking of commercial vehicles on the ground transportation level.
* Enforces airports commercial ground transportation policy.
* Performs daily inspections of ground level comfort facilities and curbside area for safety hazards and maintenance issues.
* Maintains daily event log to document discrepancies.
* Takes administrative action against a driver/company in the absence of supervisory personnel.
* Identifies environmental hazards and addresses in accordance with Occupational Safety and Health Administration (OSHA) regulations.
* Maintains regular and on-time attendance.
* Follows all safety regulations.
* Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
* Performs other duties as assigned.
Knowledge, Skills, Abilities and Other Characteristics:
* Safety and Security: Knowledge of equipment, policies, procedures, and strategies to promote safety and security.
* Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
* Conflict Management: Skill in managing conflict and identifying effective and mutually beneficial solutions to the sources of conflict.
* Receiving Direction: Skill in receiving and following written and oral direction.
* Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
* Written Comprehension: Ability to read and understand information and ideas presented in writing.
* Attention to Detail: Is careful about detail and thorough in completing work tasks.
* Disability Awareness: Attends to the special needs of customers with disabilities.
* Service Orientation: Actively looks for ways to help people.
* Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge.
Qualifications:
Required:
* H.S. Diploma or equivalent.
* 2 years of customer service experience.
Preferred:
* Valid CLASS D Driver's License
$36.4k-62k yearly 60d+ ago
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Lead at THE CUPCAKE COLLECTION
Mignon Francois
Collector job in Nashville, TN
Job Description
The Cupcake Collection in Nashville, TN is looking for a Lead Decorating Baker to join our joy team! Our ideal candidate is a self-starter, punctual, hard-working and has prior cake decorating experience.
Our ideal candidate for this role is self-motivated, punctual, hard-working, has prior cake decorating experience and exceptional interpersonal skills to interact with customers and work across teams. They are willing to roll up their sleeves and do whatever it takes to ensure our customers have an exceptional experience. Other expectations include:
· Self-Starter - You thrive in fast-paced environments and are comfortable with ambiguity and lack of structure
· Curious - you always look for ways to innovate and improve
· Entrepreneurial - you love responsibility and want to help shape the vision and direction of the company
· Gritty - you roll up your sleeves and do whatever it takes to make our customers have a great customer experience
· Passionate - you have empathy for customers and are passionate about hospitality and helping others
Responsibilities
· Master the art of decorating celebration cakes and cupcakes to the specifications of our bakery
· Master the production and baking process
· Managing the bakery operation while the bakery manager is not on duty.
· Engaging with customers through smiles and greetings, offering product information, & providing selling suggestions
· Ordering the supplies and products necessary to maintain adequate stock levels.
· Merchandising bakery goods in accordance with bakery merchandising standards.
· Observing all store rules and company policies directing all team members to do the same.
· Executing and supporting bakery department sales and merchandising initiatives.
· Serving as the leader the production department, a role model, coach, performance evaluator and trainer
· Ensuring department and team compliance with heath department and weights and measures requirements
· Keeping a clean, neat and orderly check stand/sales counter and work production areas.
· Wrapping, bagging, boxing, weighing, slicing, finishing, and stocking bakery department products, rotating them as necessary to ensure quality and safety.
· Maintaining a positive and friendly attitude towards customers and fellow team members.
· The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position
Qualifications
· Prior cake decorating experience
· Previous supervisory/management experience in bakery or food industry required
· Availability to work 1st shift Sunday- Friday
· Cake portfolio preferred
· Serious inquiries only
$70k-122k yearly est. 18d ago
Collections Representative (TN)
Revcycle Careers
Collector job in Tennessee
Full-time Description
Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered.
Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect.
What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties.
Compensation Overview:
Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations.
6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in
excess
of your starting rate.
Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income!
Work from your home or in our Marshfield, WI office. A private office space is required.
Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off.
Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026.
Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds).
Additional options for Dental/Vision, paid short-term disability and life insurance benefits.
Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment
401K
Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k.
Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more!
The company provides required equipment
Requirements
Previously demonstrated experience working with customers to successfully resolve challenging situations is required.
Highly developed, professional communication skill suitable for conflict resolution is required.
Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training.
Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment.
Experience in medical or other bill collection is welcomed, but not required.
If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded.
RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.
$17-20 hourly 22d ago
E-Billing Manager
Frost Brown Todd LLP 4.8
Collector job in Nashville, TN
Job Description
FBT Gibbons is seeking an E-Billing Manager to oversee and enhance the firm's e-billing function. The E-Billing Manager is responsible for leading the firm's e-billing operations, with a focus on managing the legal e-billing platform, enforcing billing guidelines, and ensuring accurate, timely invoice processing. This position plays a critical role in supporting billing rate management, system administration, and ongoing process improvements, working in close partnership with the Revenue Director and Billing Manager. The role offers an opportunity to drive operational excellence within a collaborative and fast-paced environment.
Key Responsibilities:
Manage the day-to-day operations of the e-billing function, including direct oversight of e-billing specialists, coordination of invoice processing, matter management, and compliance monitoring.
Oversee the legal e-billing platform, including user permissions, workflow configurations, system updates, and issue resolution.
Troubleshoot platform or process issues; collaborate with IT and software vendors and escalate and resolve technical concerns or implement integrations.
Ensure timely and accurate invoice submissions; maintain comprehensive billing records in accordance with firm policies and regulatory requirements.
Review high-value or complex invoices for compliance with internal billing guidelines and outside counsel terms; escalate exceptions as needed.
Collaborate closely with attorneys, legal practice assistants, and the finance team to resolve invoice discrepancies, ensure accurate matter coding, and facilitate prompt payment.
Identify and implement opportunities to streamline billing operations, improve compliance, and enhance data quality.
Collaborate with the Revenue Director and Billing Manager to support the maintenance and management of attorney and client billing rates.
Review and approve write-downs that exceed firm-established thresholds; ensure proper documentation and internal communication.
Ensure all billing records are maintained and archived in compliance with the firm's record retention policies.
Provide monthly reporting to the Revenue Director regarding WIP and AR issues; produce ad hoc reports at the client, matter, or attorney level upon request by firm leadership.
Maintain internal billing documentation, including current billing guidelines, operational procedures, and training materials.
Deliver training on e-billing systems, billing procedures, and compliance policies to attorneys, assistants, and finance staff as needed.
Support the billing department during month-end close processes and key financial reporting cycles.
Partner with the financial systems team to escalate and resolve software-related issues; contribute to system upgrades and enhancements.
Serve as a liaison between attorneys and the billing team to foster strong working relationships among partners, legal practice assistants, the Finance Department, and e-billing personnel.
Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction.
Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development.
Ensure adherence to firm policies and legal regulations while managing employee conduct and performance.
Job Requirements:
Bachelor's degree in accounting, finance, business administration, or a related field required.
5+ years of experience in a supervisory or management role.
5+ years of work experience in a legal billing environment; large law firm experience preferred.
Proficiency in legal billing or e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink, Aderant).
Strong understanding of law firm billing practices, timekeeping protocols, and legal billing compliance.
Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and priorities under tight deadlines.
Strong analytical and problem-solving capabilities, with a proven track record of identifying process improvements and implementing efficient solutions.
Demonstrated ability to perform strategic planning and set priorities for revenue-related functions within a fast-paced environment.
Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external stakeholders.
Strong leadership skills with the ability to motivate, guide, and develop direct reports.
High level of discretion and integrity when handling sensitive financial and confidential information.
Ability to work independently, exercise sound judgment, and adapt to changing demands and time constraints.
Demonstrated diplomacy, professionalism, and a strong internal and external client service orientation.
Excellent interpersonal skills with the ability to build and maintain effective working relationships with attorneys, staff, and business partners across various channels (in person, phone, and email).
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
#LI-hybrid
$36k-44k yearly est. 7d ago
Customer Service
Nooga Paws
Collector job in Chattanooga, TN
Nooga Paws in Chattanooga, TN is looking for a pack member to join our 13 person strong team. We are located on 313 Manufacturers Road Suite 111. Our ideal candidate is self-driven, punctual, and reliable.
Responsibilities
Greet customers and make them feel at home
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Has the ability to lift a box or bag up to 50 lbs. and can stand for an entire shift.
Assist in home deliveries as needed using company vehicle. Safe driving record is required.
Qualifications
Responsible and proven ability to maintain scheduling commitments
Good communication skills with customers
Is a high school graduate or the equivalent.
Enjoys working with animals and people.
Works well with other pack members and management to accomplish duties.
Nooga Paws Benefits for eligible employees:
Medical
Company Sponsored 401k
Paid Time Off
Vacation and Holiday Pay
We are looking forward to hearing from you.
$26k-32k yearly est. 60d+ ago
Billing Specialist
Sgs Consulting 4.1
Collector job in Jackson, TN
The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications
• Verifiable High School diploma or GED is required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-40k yearly est. 3d ago
Collections and Customer Service Specialist (Hybrid - Brentwood, TN)
Jolly Roofing and Contracting 3.4
Collector job in Brentwood, TN
Job DescriptionCollections and Customer Service Specialist (Hybrid - Brentwood, TN)
Jolly Roofing & Contracting Co., LLC
Full-time | Hybrid (Brentwood, TN)
About the Role
Jolly Roofing & Contracting Co., LLC is looking for a Collections and Customer Service Specialist to join our team in Brentwood, Tennessee. This position is perfect for someone who enjoys problem-solving, working with numbers, and building strong customer relationships. You'll handle account management, billing inquiries, and collections while ensuring all customer communications are professional and well-documented.
Key Responsibilities
Communicate clearly and professionally with customers and internal staff via phone and email
Research and resolve billing issues, payment disputes, and account discrepancies
Track and manage customer accounts and document all communications accurately
Follow up regularly on outstanding balances until accounts are brought current
Use Microsoft Excel and other software tools to manage account data and collections processes
What You'll Need
Strong verbal and written communication skills
Excellent attention to detail and recordkeeping
Problem-solving mindset with persistence and follow-through
Proficiency in Microsoft Excel and computer-based workflows
At least 1 year of experience in collections and/or customer service
High school diploma or GED required
Schedule
Full-time, Monday-Friday
Hybrid schedule based in Brentwood, TN
Pay and Benefits
Competitive pay based on experience
Medical, Dental, Vision, and Life Insurance
401(k) plan with company match
Sign-on bonus, referral incentives, and training bonuses
Weekly direct deposit
Growth opportunities within a respected commercial roofing company
About Jolly Roofing
Jolly Roofing & Contracting Co., LLC is a nationwide leader in commercial roofing, known for quality workmanship and strong customer relationships. Join a team that values accountability, accuracy, and a commitment to doing things right the first time.
Equal Opportunity Employer
Jolly Roofing & Contracting Co., LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to join a company that values your work ethic and attention to detail?
Apply today to become part of the Jolly Roofing family!
Jolly Roofing & Contracting Co., Inc. is committed to maintaining a safe, productive, and drug-free workplace. As part of our hiring process, all candidates will be required to undergo a pre-employment background check and drug screening. The background check will include verification of employment history, criminal record, and driving record.
Candidates must meet our company's standards and demonstrate the ability to work safely and responsibly. A clean driving record is required for all positions that involve the use of company vehicles. We believe in providing equal opportunity and encourage all individuals, including those with criminal records, to apply.
By applying for a position with Jolly Roofing & Contracting Co., Inc., you acknowledge and consent to these background and drug screening requirements.
Job Posted by ApplicantPro
$27k-32k yearly est. 24d ago
Bilingual (English and Spanish) Full Time Collector
Independent Bank 4.3
Collector job in Memphis, TN
Job Description
Responsible for collecting on past due installment loans through automatic dialer. Utilize daily contact and skip tracing efforts. Develop and maintain on-going customer relationships. Negotiate payment arrangements. Advise customers of their responsibilities under loan contracts, and provide individual counseling on acceptable and convenient payment arrangements. Other duties as assigned.
QUALIFICATIONS
1 - 2 years prior collections experience required.
High School Diploma or Equivalent, some college preferred.
Ability to multi-task.
Excellent verbal and written skills
Ability to prioritize in a fast paced, high volume environment with minimal supervision.
Bilingual (English & Spanish).
Basic PC skills with working knowledge of Microsoft Word and Excel
Other duties as assigned
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age.
Independent Bank is an EO/AA Employer M/F/Vets/Disabled
$31k-34k yearly est. 20d ago
Patient Finance Collector
Charlie Health
Collector job in Nashville, TN
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.
About the Role
At Charlie Health, we take great care in estimating out-of-pocket costs associated with the care we deliver and one of our top priorities is to minimize costs to our patients and their families. This role is an important piece of this process as this person will be the direct line of communication regarding outstanding balances for care received. It's important that people in this role have great attention to financial account details and care for our patients as much as we do.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities
Manage patient balances ensuring the account is clean and ready for self-pay collections post all insurance processes are completed.
Work closely with admissions teams to understand patient responsibility and expectations of collections are in line with financial agreements.
Initiate collection calls to patients or their families to collect outstanding balances.
Handle large volume of inbound calls regarding outstanding balances and invoices.
Arranging payments, or setting up payment plans, of outstanding balances
Provide daily/weekly updates to leadership on collections status.
Manage large volumes of patient accounts each week.
Processing invoice and credit requests in accordance with collections guidelines
Timely response to inquiries received from other departments associated with patients care.
Navigate and gather data from various internal sources to ensure proper balances collected.
Works closely with all departments in the revenue cycle to ensure balances are correct and ready for collections to take place.
Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account.
Requirements
Able to work a hybrid schedule of 4 days/week in our Nashville office and located within 75 minutes' commuting distance of the office
Knowledge of medical billing practices, office policies and procedures.
Understanding of “No Surprises Collections Act”
Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information.
Mathematics skills
Excellent written and verbal communication skills
Organizational skills
Strict attention to details
2+ years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management.
Benefits
Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI-HYBRID
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don't give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
$27k-36k yearly est. Auto-Apply 60d+ ago
Collector, CBO
Amsurg Corp 4.5
Collector job in Nashville, TN
ACCOUNTS RECEIVEABLE REP III REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit ***************
POSITION SUMMARY:
The Representative Accounts Receivable III is responsible for follow up on intermediate outstanding accounts receivable.
Work Schedule: Remote
ESSENTIAL RESPONSIBILITIES:
* Follow-up on outstanding claims and appeals
* Work escalation views
* Review Vendor Clarification logs
* Provide employee and vendor training
* Acts as a knowledge resource for team members
* Not limited to working Claim Ack Rejections, Claim Edits & Charge Corrections
* Phone patients for payment or payment arrangements
* Print and re-file claims as needed.
* Work correspondence daily.
* Maintain continuing education, training in industry career development
* Exceed productivity standards as outlined by business line
* Answer incoming patient insurance company and physician office telephone calls.
* Research/audit patient accounts for further payment or adjustments.
* Work KAM reports as assigned.
* Work accounts receivable collector queue with proficiency within 30-60 days of employment.
* Work 40-50 accounts daily with > or =90% accuracy rating; meet department productivity standards.
* Calculate billing unties and reimbursement amounts.
* Maintain strictest confidentiality and adhere to all company policies and procedures.
* Other duties as assigned
* Reads and abides by the company's code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
* Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
* Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so
* Support and abide by the values of the company
* Excellence - Going above and beyond to deliver the highest quality care and experience to our patients and teammates
* Collaboration - Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates
* Ethical Responsibility - Acting with the utmost integrity and doing the right thing, even when nobody is watching
* Engagement - Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
* Working knowledge of CPT, ICD-9 and ASA codes
* Strong mathematical, research, analysis, decision making and problem-solving skills.
* Strong data gathering and reporting skills.
* Working knowledge of medical terminology, insurance processing guidelines and laws.
* Demonstrates advanced understanding of commercial, Medicare and Medicaid payers
* Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines.
* Strong interpersonal skills and comfortable working with physicians, external customers, hospital staff, co-workers and senior leadership.
* Strong verbal and written communication skills
* Team oriented, must have a pleasant disposition and high tolerance level for diverse personalities.
* Ability to work independently with limited supervision.
* Demonstrates advanced understanding of claim needs and ability to accurately perform needed billing activities (Evaluation/Correction of billing edits, claim transmission, rejections, and other claim functions)
Education/Experience:
* High School graduate or equivalent.
* 3 to 5 years' experience in a healthcare insurance receivables environment
* Associate or bachelor's degree in business administration or related field preferred
* Two - three years collection experience required.
* Two years posting, coding or accounts receivable collection experience in health care organization is preferred.
Computer Skills:
To perform this job successfully, an individual should have knowledge of:
* Microsoft Office Suite
* Working knowledge of PC applications (MS Office, Word and Excel).
Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.
* Care Deeply for those around us.
* Cultivate Integrity to build trust.
* Champion Excellence for continuous improvement
* Celebrate Teamwork every step to the way.
Benefits:
To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
EOE Statement:
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
#LI-CH1
#LI-REMOTE
$29k-34k yearly est. 2d ago
Accounts Receivable Specialist
Unlimited Service Group 4.3
Collector job in Knoxville, TN
Please note: This is a full-time, in person position located at our Knoxville office - 2315 Sycamore Drive. Knoxville, TN 37921 Hours are Mon-Fri 8 AM - 5 PM Pay: $23-25/hour The Accounts Receivable Specialist works closely with a portfolio of business-to-business customers to manage the full accounts receivable process. This role ensures timely payment within terms, follows up on past-due accounts, conducts research and reconciliations, resolves billing issues, and secures payment on open invoices-while building and maintaining strong customer relationships.
Essential Responsibilities
* Build and maintain strong relationships with customers throughout the Accounts Receivable process.
* Engage with customers via outbound phone calls and email to collect payments owed while preserving positive customer relationships.
* Achieve Accounts Receivable KPIs, including daily call volume goals and accounts receivable percentages over 60 days.
* Identify, negotiate, and secure approved payment arrangements on past-due balances.
* Perform account reconciliations as needed to ensure accounting records are accurate and aligned.
* Monitor changes in customer payment patterns and recommend accounts for credit evaluation when necessary.
* Partner with internal stakeholders to align on appropriate payment strategies for past-due accounts and to drive cash flow and future revenue.
* Drive innovative solutions for delinquent accounts when standard Accounts Receivable procedures are unsuccessful.
* Review orders on hold and coordinate release once payment requirements are met.
* Maintain strong internal and external communication to follow up on required information needed to obtain payment.
* Other duties as assigned
Qualifications
To successfully perform this job, an individual must be able to perform each essential job duty and other assigned duties that may be assigned in the course of work and business.
* 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.
* Experience handling a high-volume, small-dollar portfolio with outbound call and collection goals.
* Must be self-motivated, customer-centric, and highly organized.
* Experience reconciling AR accounts is a plus.
* Ability to function effectively both independently and as a member of a team.
* Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
* Experience with Global Edge or other ERP software is a plus.
* Must be at least 18 years old.
* Completion of a satisfactory background check and drug screen
Benefits of Joining Our Team
* Medical & Dental Insurance Coverage
* Optional Short Term Disability Coverage
* Long-Term Disability Coverage, plus optional Life and Vision Insurance
* Paid time off for Vacations and Holidays
* 401 (k) Retirement Plan with Company match
* Competitive starting hourly rate
About FESCO
FESCO is the premier provider of equipment service for the food service industry. With more than 30 years of dedicated service, we know food service inside and out. Our vision is to be the most reliable source of service management solutions for the food service industry. Let us know if you want to be part of our team! To learn more, please visit us at: ***************************
FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
FESCO is a division of Unlimited Service Group "All Unique All United."
$23-25 hourly Auto-Apply 13d ago
Debt Collector
Makowsky Ringel Greenberg
Collector job in Memphis, TN
Absolute Recovery Services (ARS) is seeking an experienced debt collector for a full-time position in Memphis, Tennessee. ARS works primarily with commercial and residential / multi-family property management firms to recover outstanding payables.
Responsibilities include contacting debtors by phone and/or letter, sending written correspondence, setting up payment plans, managing debtor accounts, and processing debtor accounts for legal action when necessary. Our collectors also use comprehensive, state-of-the-art databases to locate debtors as needed.
Compensation is base salary plus commission. Work hours are 8 a.m. to 5 p.m. Monday through Friday.
Requirements
Minimum one year of collections experience
Some property management and/or multifamily collection experience preferred
Benefits
Competitive salary
Performance bonus program
Medical, dental, and vision insurance
Short- and long-term disability insurance
$27k-37k yearly est. Auto-Apply 60d+ ago
Part-Time Water Sample Collector
Phigenics 3.7
Collector job in Chattanooga, TN
Phigenics is seeking a candidate with a flexible schedule who is interested in working 20-30 hours on average per month, DURING NORMAL BUSINESS HOURS, in the Chattanooga, TN area. We will train the right person to take on-site readings via a testing instrument (i.e., chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. Travel within a 150-mile radius is expected on occasion.
The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds. Once fully trained, the employee may be expected to mentor or train peers to ensure consistent knowledge sharing and team development.
High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus.
A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements.
Employer-matched 401K plan is offered, and mileage reimbursement is available!
Phigenics LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$24k-34k yearly est. 48d ago
Monthly DNA Collection Clinics - 2 - Wednesday shifts per month
Specimen Specialists of America 3.6
Collector job in McMinnville, TN
PLEASE NOTE THIS IS A VERY PART TIME POSITION - ONLY ONE SHIFTS PER MONTH!
We are looking for the right candidate to add to our network of DNA collectors to conduct paternity testing (buccal swab) on families who have pending child support cases through the Child Support Office in McMinnville TN. PLEASE NOTE - This is position is only 1 shift per month and is an
extremely
part-time position. This is a perfect opportunity to earn additional income while providing a valuable service for families in Tennessee.
Having a medical background is preferred but not required for this position. Applicants should have great customer service skills and work well in a team environment, yet be able to work independently. Must be reliable, professional and have a great attitude.
All new hires will be subject to a background check upon hire
DRAW SITE: Child Support Office, McMinnville, TN
RECURRING SCHEDULE SHIFTS: 1st Wednesday AM Hours - 8:30am-12:30pm & 3rd Wednesday PM hours 1:00pm-4:00pm. (PLEASE NOTE THAT HOURS ROTATE BETWEEN AM/PM)
START DATE: Wednesday 1/21/2026 1:00pm
All staff will receive complete online training and over-the-phone training, as well as supplies needed for the job.
Job Duties and Responsibilities:
Perform cheek swab specimen collections
Take Photos and Ink prints of all clients
Fill out handwritten Chain of Custody form
Ensure specimens are properly and accurately labeled
Make FedEx run to drop off samples collected for the day
Keep track of supply inventory and order as needed
Able to work with the public and be friendly and professional
If you are interested, please submit your resume and someone from our office will reach out to you regarding the position.
This company participates in E-Verify: **************************************************************************************
View all jobs at this company
$30k-38k yearly est. 7d ago
Collection Specialist
Tennessee Housing Development Agency 4.0
Collector job in Nashville, TN
is not remote. Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons. Completes activities relating to the collection of mortgage amounts due and borrower account administration. This work requires direct contact with the public, the exercise of good judgment and the application of Tennessee Housing Development Agency (THDA) policies and procedures as they relate to the application of payments, collection of amounts past due, loss mitigation, borrower counseling and other general customer service inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
* Makes outgoing calls to customers to attempt to assess reasons for default and make satisfactory arrangements to bring accounts back into a current standing.
* Answers incoming phone calls and responds to customer requests for information on their accounts.
* Sets active follow up arrangements on accounts, records notes and financial data.
* Provides primary phone support through the Loan Servicing call center including incoming and outgoing follow up communications.
* Follows insurer guidelines for delinquent account management and collects documentation to support account activity.
* Provides assistance with borrower counseling, loss mitigation and foreclosure avoidance.
* Provides assistance with mailing letters, forms or other customer contacts.
* Assists customers with web site functionality, password resets, and other requests for account data.
* Maintains and files electronic information to customer accounts with proper noting and documentation.
* Assists with error resolution and customer complaint tracking.
* Provides back up for other Loan Servicing functions.
MINIMUM QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and Experience:
* High school diploma or GED.
* Collections experience, with mortgage collections experience preferred.
* Telephone customer service experience.
* Successful completion of Mortgage Bankers Association "Basics of Mortgage Servicing" course preferred.
The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.
Knowledge, Skills, Abilities, and Competencies:
* Excellent customer service skills.
* Excellent telephone etiquette.
* Excellent verbal and written communication skills.
* Ability to accurately enter data into electronic systems.
* Strong interpersonal skills.
* Builds and maintains positive relationships with internal and external constituents.
* Ability to work effectively as part of a team.
* Ability to plan and organize a large workload.
* Maintains high level of confidentiality.
* Strong organizational and time management skills; uses time effectively; consistently meets deadlines.
* Documents regularly, thoroughly, accurately, and completely with a high level of detail.
* Ability to read, follow and interpret instructions, regulations and policies.
* Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
* Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.
Special Demands:
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.
The ability to use a phone headset for long periods of time.
* While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
* The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
* Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
$24k-30k yearly est. 15d ago
Lead Decorating Baker at THE CUPCAKE COLLECTION
Mignon Francois
Collector job in Nashville, TN
Job Description
The Cupcake Collection in Nashville, TN is looking for a Lead Decorating Baker to join our joy team! Our ideal candidate is a self-starter, punctual, hard-working and has prior cake decorating experience.
Our ideal candidate for this role is self-motivated, punctual, hard-working, has prior cake decorating experience and exceptional interpersonal skills to interact with customers and work across teams. They are willing to roll up their sleeves and do whatever it takes to ensure our customers have an exceptional experience. Other expectations include:
· Self-Starter - You thrive in fast-paced environments and are comfortable with ambiguity and lack of structure
· Curious - you always look for ways to innovate and improve
· Entrepreneurial - you love responsibility and want to help shape the vision and direction of the company
· Gritty - you roll up your sleeves and do whatever it takes to make our customers have a great customer experience
· Passionate - you have empathy for customers and are passionate about hospitality and helping others
Responsibilities
· Master the art of decorating celebration cakes and cupcakes to the specifications of our bakery
· Master the production and baking process
· Managing the bakery operation while the bakery manager is not on duty.
· Engaging with customers through smiles and greetings, offering product information, & providing selling suggestions
· Ordering the supplies and products necessary to maintain adequate stock levels.
· Merchandising bakery goods in accordance with bakery merchandising standards.
· Observing all store rules and company policies directing all team members to do the same.
· Executing and supporting bakery department sales and merchandising initiatives.
· Serving as the leader the production department, a role model, coach, performance evaluator and trainer
· Ensuring department and team compliance with heath department and weights and measures requirements
· Keeping a clean, neat and orderly check stand/sales counter and work production areas.
· Wrapping, bagging, boxing, weighing, slicing, finishing, and stocking bakery department products, rotating them as necessary to ensure quality and safety.
· Maintaining a positive and friendly attitude towards customers and fellow team members.
· The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position
Qualifications
· Prior cake decorating experience
· Previous supervisory/management experience in bakery or food industry required
· Availability to work 1st shift Sunday- Friday
· Cake portfolio preferred
· Serious inquiries only
$70k-122k yearly est. 18d ago
Billing Specialist
SGS Consulting 4.1
Collector job in Jackson, TN
The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved.
Qualifications
• Verifiable High School diploma or GED is required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-40k yearly est. 60d+ ago
Part Time Collector I
Independent Bank 4.3
Collector job in Memphis, TN
- Responsible for collecting on past due installment loans
- Utilize daily contact and skip tracing efforts
- Develop and maintain on-going customer relationships
- Negotiate payment arrangements
- Advise customers of their responsibilities under loan contracts, provide individual counseling on acceptable & convenient payment arrangements
- Collectors must adhere to all Bank policies, procedures, and all compliance regulations
- Other duties as assigned
QUALIFICATIONS
- High School Diploma or Equivalent, some college preferred.
- MUST be able to work Monday - Thursday 5pm - 9pm AND 8am - noon on Saturday. These hours are non negotiable.
- Ability to multi-task.
- Excellent verbal and written skills
- Ability to prioritize in a fast paced, high volume environment with minimal supervision.
- Bilingual (English & Spanish) preferred, but not required.
- Basic PC skills with working knowledge of Microsoft Word and Excel
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age.
Independent Bank is an EO/AA Employer M/F/Vets/Disabled
$31k-34k yearly est. 60d+ ago
Patient Finance Collector
Charlie Health
Collector job in Nashville, TN
Job DescriptionWhy Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.
About the Role
At Charlie Health, we take great care in estimating out-of-pocket costs associated with the care we deliver and one of our top priorities is to minimize costs to our patients and their families. This role is an important piece of this process as this person will be the direct line of communication regarding outstanding balances for care received. It's important that people in this role have great attention to financial account details and care for our patients as much as we do.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities
Manage patient balances ensuring the account is clean and ready for self-pay collections post all insurance processes are completed.
Work closely with admissions teams to understand patient responsibility and expectations of collections are in line with financial agreements.
Initiate collection calls to patients or their families to collect outstanding balances.
Handle large volume of inbound calls regarding outstanding balances and invoices.
Arranging payments, or setting up payment plans, of outstanding balances
Provide daily/weekly updates to leadership on collections status.
Manage large volumes of patient accounts each week.
Processing invoice and credit requests in accordance with collections guidelines
Timely response to inquiries received from other departments associated with patients care.
Navigate and gather data from various internal sources to ensure proper balances collected.
Works closely with all departments in the revenue cycle to ensure balances are correct and ready for collections to take place.
Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account.
Requirements
Able to work a hybrid schedule of 4 days/week in our Nashville office and located within 75 minutes' commuting distance of the office
Knowledge of medical billing practices, office policies and procedures.
Understanding of "No Surprises Collections Act"
Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information.
Mathematics skills
Excellent written and verbal communication skills
Organizational skills
Strict attention to details
2+ years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management.
Benefits
Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI-HYBRID
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don't give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
$27k-36k yearly est. Easy Apply 14d ago
Debt Collector
Makowsky Ringel Greenberg, LLC
Collector job in Memphis, TN
Job Description
Absolute Recovery Services (ARS) is seeking an experienced debt collector for a full-time position in Memphis, Tennessee. ARS works primarily with commercial and residential / multi-family property management firms to recover outstanding payables.
Responsibilities include contacting debtors by phone and/or letter, sending written correspondence, setting up payment plans, managing debtor accounts, and processing debtor accounts for legal action when necessary. Our collectors also use comprehensive, state-of-the-art databases to locate debtors as needed.
Compensation is base salary plus commission. Work hours are 8 a.m. to 5 p.m. Monday through Friday.
Requirements
Minimum one year of collections experience
Some property management and/or multifamily collection experience preferred
Benefits
Competitive salary
Performance bonus program
Medical, dental, and vision insurance
Short- and long-term disability insurance