Rebound is looking for a full time Insurance Billing Supervisor to join our team. This position supports the day-to-day operations of the Insurance Accounts Receivable team for professional fees, ancillary services, and ASC facility fee billing. You will be responsible for supervising billing and follow-up staff, ensuring timely and accurate insurance claim processing, and supporting the Insurance Billing Manager in achieving departmental goals.
The ideal candidate will bring strong leadership skills and a thorough understanding of healthcare billing, patient account management, and financial counseling. This is an onsite only position at our Stonemill location in Vancouver, WA.
Responsibilities:
Support an environment that reinforces Rebound's mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
Oversee daily workflows of insurance billing and A/R follow up staff.
Provide direction and support to staff on claim resolution, denials, and payer-specific guidelines.
Monitor productivity and quality of work; provide feedback and assist in performance improvement plans as needed.
Coordinate and deliver onboarding and ongoing staff training with guidance from the Manager.
Ensure accurate and timely submission of insurance claims for professional, ancillary, and ASC services.
Support staff in identifying and resolving billing discrepancies, rejections, and denials.
Assist with insurance verification and eligibility processes, as needed.
Maintain awareness of payer policies and work with the Manager to ensure staff adherence.
Ensure claims are submitted in accordance with payer regulations and coding standards (CPT, ICD-10, modifiers, etc.)
Help ensure documentation is complete and compliant prior to claim submission.
Report any compliance concerns to the Manager and assist with resolution.
Serve as a liaison between the billing team and other departments.
Communicate issues, trends, or process gaps to the Manager promptly.
Support the implementation of process improvements and assist in rollout and staff education.
Support resolution of escalated insurance-related patient inquiries.
Assist in addressing payer-related issues and work with the Manager to escalate as appropriate.
Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
Perform other duties as assigned.
Requirements:
Education: Associate's degree in Business Administration, Healthcare Management or a related field preferred.
Experience: Minimum of three years of experience in medical billing or revenue cycle operations. At least 2 years of supervisory or lead experience in a healthcare setting preferred.
Knowledge, Skills & Abilities: Knowledge of insurance billing, claims processing, and payer-specific requirements. Strong problem solving and organizations skills. Familiarity with EHR systems and billing platforms. Effective communication and interpersonal skills. Understanding of CPT, ICD-10, and HCPCS coding.
Proud to Offer:
Medical/Vision/Rx
Dental
401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
Company paid Life Insurance/AD&D
Voluntary Life insurance/AD&D
Company paid short and long-term disability
Flexible Spending and Health Saving Accounts
Employee Assistance Program
Free Parking
Paid Time Off accrued at up to 24 days in your first year based on FTE
This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!
Monday-Friday, no weekends or holidays.
This is a full time, 40 hour per week position.
$48k-57k yearly est. Auto-Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.
35M Human Intelligence Collector
Army National Guard 4.1
Collector job in Vancouver, WA
Intelligence is crucial to the security of our nation. By gathering information about an adversary's intentions, strengths, vulnerabilities, and capabilities, the military can plan, prepare, and defend against potential attacks. As a Human Intelligence Collector in the Army National Guard, you will earn a security clearance, then utilize your strategic, cognitive, and language skills to obtain Intel from both friendly and hostile sources.
Your duties may include conducting intelligence gathering missions involving human sources; interrogating and debriefing, as defined by regulation, as well as other tactical and strategic interrogation-related duties; developing intelligence gathering and collection missions as well as interrogation plans; advising military organizations based on intelligence gathering; and coordinating with federal agencies.
Job Duties
* Screen human intelligence sources and documents
* Debrief and interrogate human intelligence sources
* Participate in human intelligence operations
* Analyze and prepare intelligence reports
Some of the Skills You'll Learn
* Human Intelligence analysis
* Utilizing premier digital and analytical tools to gather information and create products for the Commander
* The ability to use sophisticated mapping tools, intelligence networks and systems to identify the evolving threat on the battlefield
Helpful Skills
* Ability to speak in foreign languages
* Gathering and analyzing information
* Ability to think, speak, and write clearly
* An outgoing personality
* Proficiency in reading maps and charts
Through your training, you will develop the skills and experience to enjoy a civilian career in research or business planning, or work for government agencies.
Earn While You Learn
More than any other branch of service, the Army National Guard offers a wide range of intelligence-related positions. Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for Human Intelligence Collection Technicians consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, 6 to 18 months of language training to learn a foreign language, and 15 weeks of Advanced Individual Training (AIT). During AIT, you'll learn in the classroom and also gain experience in the field. Completion of your initial entry training in the Army National Guard can also lead to additional college credit.
$34k-42k yearly est. 60d+ ago
Billing Specialist III
The Neil Jones Food Company 3.5
Collector job in Vancouver, WA
The Neil Jones Food Company is an industry leader, processing superior quality fresh-packed, vine-ripened California tomatoes and Pacific Northwest fruit. Headquartered in Vancouver, Washington, NJFC has been providing our nation's discerning foodservice, retail, industrial and institutional customers with the finest quality canned and pouched products for over 50 years. NJFC operates three production facilities: Northwest Packing in Vancouver, WA.; San Benito Foods, in Hollister, CA; and Toma-Tek in Firebaugh, CA.
We are looking for an Accounting Billing Specialist III to be responsible for the timely and accurate billing of warehouse orders. This role will be responsible for post-billing auditing of orders, monitoring open orders to ensure that orders are processed and timely filed at our corporate headquarters in Vancouver, WA.
For additional information, please see our “About Us” video, Our Story - Neil Jones Food Company
Key Responsibilities:
Match BOLs and accurately bill shipped orders from warehouses for invoicing.
Work with Supply Chain, Customer Service and warehouses to resolve inventory/billing issues.
Monitor unbilled orders to ensure all shipped orders are billed in a timely manner.
Complete daily open order reports for management.
Assist Claims, Customer Service, and Management with credit memos, manual billing and invoicing corrections.
Requirements :
Associate's degree in accounting, finance or business preferred; or any equivalent combination of training, experience and education that demonstrates the ability to perform the key responsibilities of this position.
3 years' related experience in high volume business to business in an ERP billing environment and associated functions.
Ability to accurately produce and maintain a variety of financial and accounting reports, documents and other supporting material using computer software.
Ability to use a calculator or Excel to complete moderately complex calculations, including mathematical conversions of weights and measures, and operate 10-key by touch with high level of accuracy.
Ability to pass a pre-employment drug test, background check including employment and educational verification, credit check, and to work extended schedule when needed.
Compensation:
The wage range is $28.00 - $32.00, based on experience and qualifications.
Benefits:
Medical, Dental, & Vision coverage
401(k) match with Traditional & Roth options available
Company paid Life and AD&D insurance
10 paid vacation days, 9 paid holidays, and separate sick time
Employee Assistance Program
Numerous other voluntary insurance products available
Convenient location, 2 miles west of downtown Vancouver
Free parking
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
The Neil Jones Food Company participates in E-Verify
E-Verify Participation
If You Have the Right to Work, Don't Let Anyone Take It Away
We are an Equal Opportunity and Fair Chance Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, age, citizenship status, genetic information, military or veteran status, and other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$28-32 hourly Auto-Apply 7d ago
Billing / Auditor Customer service
Titan Freight Systems
Collector job in Portland, OR
Compensation: 20.90 - 24.50 Potential bonus based on Key Performance Indicators TITAN Freight Systems is looking for a detail oriented, highly motivated individual with excellent computer and customer service skills. This is a great opportunity with a company committed to excellence.
Primary Job Duties
*Customer Service via phone, fax, and email
*Audit 300+ shipment bills company-wide daily
*Input any non-web or EDI bills
*Billing corrections
*Scan, index and file all available billing documents
*AP voucher entry for Interline carrier bills
*Update and maintain information in Microsoft Excel
*Call to schedule pickup of return product
Requirements
*Schedule: Monday -- Friday, 11:00pm - 7:30pm
*Billing, imaging, and LTL freight experience preferred
*10-Key by touch
*Experience with Microsoft Excel
*Excellent verbal and written communication skills
*Ability to work in a fast paced, dynamic environment
*Ability to multitask and manage time efficiently with minimal supervision
*Ability to learn to use transportation management software for most job functions
Benefits
- Please see our "Career Opportunities" ********************* for a complete benefits list
- Paid weekly
- Medical, Dental and Vision benefits available after 60 days
- 401K with employer matching up to 5%
- Sick days begin accruing on your first day and vacation days after one year. 4 weeks of paid time off after 7 years of employment- one of the most generous benefits in our industry
- Tuition reimbursement program
TITAN is committed to maintaining great team relations. Providing a positive working environment is a corporate priority and part of our long-term planning. TITAN is proud to be a drug free company and a pre-employment drug test and background investigation will be utilized in the hiring process.
For additional information or questions, please phone our Human Resources department at ************, ext 124
TITAN is an equal opportunity employer.
$29k-36k yearly est. Easy Apply 12d ago
Associate Account Representative
AFC Urgent Care Portland/Vancouver 4.2
Collector job in Portland, OR
WE DO URGENT CARE DIFFERENTLY
On-Demand Care: Immediate Care for Injuries, Illness, Primary Care, and Wellness.
A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making
Performance Bonuses: All Employees Work Together, See the Results, and Share in the Success
Who we are: AFC Urgent Care is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. At AFC Urgent Care you will be part of a growing team providing high quality healthcare to our patients.
Our Core Purpose: We value each individual and commit to improve every life we touch with dignity, care, and compassion. Every patient who walks through our doors deserves nothing less.
What the job offers:
Opportunity to work within a growing organization that truly values its employees and has developed a culture to meet the needs of those employed.
Work along with other passionate, caring team members in a fast paced and exciting environment.
Competitive compensation, bonus program, Health, Dental and 401k benefits!
General Position Summary: The Associate Account Representative provides a consistently excellent level of client services to our existing Occupational Health clients. The position will utilize a strong administrative-focused skillset to support our growing Occupational Health line of business.
Essential Functions/Major Responsibilities:
Manage an active and accurate database of current accounts in the Customer Relationship Management (CRM) system. Assume full accountability for the ongoing management of activities to ensure client satisfaction.
Perform all responsibilities and activities in a way that reflects high ethical standards and integrity.
Establish and maintain positive working relationships with all departments, clinics and corporate employees. Assist in training with clinics and communicate openly and consistently with staff regarding changes, updates, and additions related to Occupational Health and assigned accounts.
Assist in Accounts Receivables (AR) for assigned accounts as needed or directed
Build and maintain expertise on industry standards, policies, and trends in Occupational Health (e.g., OSHA, DOT, FMCSA, etc.).
Getting results to companies as requested
Investigate why the results were not sent w/in 24 of appointment
Keeping company contact information up to date in all 3 EMR systems (Experity,CoWork,Medfiller)
Building/Updating protocols as needed per Sales Team
Researching potential accounts
Past Due AR account calls
Converting company forms into fillable PDF's
Helping companies getting set up with CRL/Form Fox for UDS/EBT results
Help with account management of the C/D accounts
Specific Job Skills:
Strong organization and communication skills.
Demonstrates skills to work independently. Ability to use problem solving skills and value creation skills to maintain existing client relationships. Attention to following through with communications with all accounts and clinics.
The ability to build and maintain positive and mutually beneficial relationships.
A passion for learning, self improvement, excellence, and integrity.
The desire to bring fun, creativity, mutual rewards, and health to the business and medical community.
Schedule and Compensation
Monday - Friday', 8AM - 5pm
$21 - $26 an hour DOE with monthly bonuses
Full Benefits including free urgent care in our clinics!
Education and/or Experience:
Associate's degree or relevant education preferred
Experience utilizing a CRM preferred
Previous experience in healthcare a bonus, but not required
Job Conditions:
Typical Monday through Friday work week consisting of a minimum of 40 hours
Exhibit Company Core Values:
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
Safety & Wellbeing:
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$21-26 hourly 4d ago
Supervisor-Customer Service/Collections
The Vancouver Clinic 4.1
Collector job in Vancouver, WA
Join Patient Financial Services as Customer Service/Collections Supervisor! Compensation: generally between $27.30-$32.75 and placement in the range depends on an evaluation of experience Schedule: Monday through Friday, 8:00a-5:00p (occasional Saturday shift)
Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.
Responsibilities:
* Supervise, support, and lead a team of Patient Account Representatives (PAR) in Customer Service and Collections
* Monitor workflows, phone activity, and productivity metrics to ensure service standards are met
* Serve as escalation point for complex patient concerns and complaints
* Coordinate staff schedules, participate in program development, performance improvement initiatives, and reporting
* Train staff on Epic upgrades and participate in system testing
* Ensure compliance with policies, procedures, and regulatory requirements.
This role is responsible for monitoring productivity, resolving escalated concerns, coordinating coverage, and supporting performance improvement to meet quality, productivity, and financial goals
Must have:
* Strong supervisory experience with the ability to lead, motivate, and develop a team
* In-depth knowledge of medical billing, insurance regulations, and AR processes
* Proficiency in MS Word and Excel with excellent communication, customer service, and problem-solving skills
* Ability to adapt to changing workflows, systems, and healthcare regulations
Requirements:
* Minimum of an Associate's Degree or equivalent experience in healthcare billing and collections required (equivalent combination of non-healthcare and healthcare billing and collections experience)
* Experience with insurance billing regulations and requirements in a medical business environment required
* Experience with patient collections and customer service preferred.
Additional Information: Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic. This position may require that employees have and maintain an activated smartphone that receives text messaging and/or ability to have a required app such as authenticator apps as some job functions require use of multi-factor authentication (MFA).
Pay Range:
$26.80 - $37.52
The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
$29k-34k yearly est. Auto-Apply 8d ago
Billing Specialist - AD042
Native American Rehabilitation Association of The Northwest, Inc. 4.1
Collector job in Portland, OR
Title: Billing Specialist - AD042 Schedule: Mon-Fri 9-5p Wage Range: $21.50-$27.00 non-exempt, hourly If you are a motivated and dedicated Billing Specialist looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!
At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference.
Company Mission:
The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.
About the Company:
At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.
With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.
Position Overview:
The Billing Specialist enters medical, mental health, and addictions charges for all NARA NW facilities by auditing authorizations, diagnosis, copayment, payment allocation, insurance option, and eligibility of coverage. Researches and resolves denied and rejected insurance claims. The Billing Specialist processes payments and refunds.
What you will do:
* Follows up on outstanding insurance A/R accounts.
* Reviews EOBs, researches, and resubmits claims.
* Verifies eligibility using online websites.
* Keys in tickets and reviews associated reports.
* Enters traceable tracks/notes on work tickets.
* Bills secondary carriers.
* Directs work to a specific batch for processing.
* Files batches.
* Processes bad debt write-off tickets.
* Submits and files claims to DSHS.
* Trains and gains proficiency on new and updated internal and external systems and databases.
* Works collaboratively, and maintains professional boundaries with clients, other NARA staff, team members, and treats everyone with respect and dignity at all times.
OTHER DUTIES AND RESPONSIBILITIES:
* Processes other revenue cycle projects and tasks as requested.
* Performs other duties as assigned.
$21.5-27 hourly 16d ago
Collections Customer Service Representative
Lithia & Driveway
Collector job in Tigard, OR
Dealership:L0238 Driveway Finance CorporationDriveway Finance Corporation
Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance!
Hiring Now: Collections Customer Service Representatives
Schedule: Monday - Friday, 10:00 AM - 7:00 PM
Pay: $21.00/hr.
Location: Tigard, OR. (Hybrid - 3 days in office required) 9020 SW Washington Sq. Rd.
Start Date: February 9th
Industry leading benefits and career development opportunities!
The DFC Collections Customer Service Representative is responsible for providing quality customer experience while working to collect and negotiate terms of repayment on delinquent accounts 1-60 days past due.
Responsibilities
Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner by mitigating losses and maximizing receivable income
Process, follow up, and resolve inbound collection and customer service telephone inquiries
Review accounts for action such as extensions, deferments, and due date changes within authorized limits to promote customer performance of contractual obligations
Demonstrate professionalism, discretion, and good judgment in all interactions with co-workers and customers to ensure timely resolution of customer discrepancies and disputes
Follow up on required customer insurance coverage and institute corrective action when deficient coverage is discovered
Meet or exceed established call volume and account action requirements
Other duties as assigned
Skills and Qualifications
Basic knowledge of installment loans, consumer collections, and collections regulations & laws, nice to have
Previous collections experience preferred but not required
Prior experience working in a customer service/retail/collections type of role is helpful
Ability to multitask by speaking with customers and typing information, avoid distractions, and be focused for scheduled shift
Strong attention to detail
Sense of urgency
Excellent communication
PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
Competencies
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$21 hourly Auto-Apply 14d ago
CCMC Biller (Patient Account Representative)
OHSU
Collector job in Portland, OR
To bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due to University Hospital are secured and paid in a timely manner and the AR outstanding days of revenue are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations.
Function/Duties of Position
* Billing to all non-government payors (including medical insurers, auto insurers, workers compensation insurers, managed care contracts, special grants, government agencies)
* Prepare timely and accurate online and paper claims (UB-92's, 1500's, and dental bills) to third party payors.
* Research any missing or incorrect data using Document Imaging, LCR, PMS, and Signature. Request copies of medical record as necessary.
* Review all claims for electronic edits (to include CPT, HCPC'S, and ICD-9 coding) and accuracy and make corrections as appropriate.
* Inpatient, inpatient interims, and outpatient bills over $500 are to be billed on the same day as printed.
* Outpatient claims under $500 must be billed within 5 days of printing or be documented as to delay and resolution.
* Document the billing on all inpatient, day surgery, observation, and ED cases.
* Process up front contractual allowances using cheat sheets, contracts, and Ascent.
* Bill secondary payors using the different rules for COB as dictated by state regulations and contractual agreements.
* Prepare special billing documents as needed by agencies.
* Document all non-covered services forms.
* Complete all work following HIPAA regulation.
* Review web based eligibility systems (USSP, ODS Benefits Tracker, etc) to confirm eligibility and correct insurance plan coding. Updates accounts as necessary.
* Third party follow-up and collection.
* Review previous admissions/accounts and/or make phone calls to verify the validity of the insurance plan code.
* Review claims that are returned due to incomplete or incorrect addresses.
* Other duties as assigned.
Required Qualifications
* Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR
* Four years of general collection, billing or customer service experience; OR
* Equivalent combination of education and experience.
* Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire.
Preferred Qualifications
* Recent (within one year of date of hire) Microsoft Office Suite experience in Windows environment with skill in document production using Word, spreadsheet construction in Excel.
* Experience in billing Hospital claims or UB-04 claims.
* Knowledge of and experience in interpreting managed care contracts.
* Familiarity with DRG, CPT, HCPC and ICD-10 coding.
* Ability to type 45 wpm.
* Ability to use multiple system applications.
* Demonstrated ability to communicate effectively verbally or in writing.
* Demonstrated ability to process detail oriented and analytical work.
* Demonstrated ability to prioritize and accomplish multiple tasks in a fast-paced environment; consistently adhering to defined due date.
Additional Details
1-2 days per week in office, otherwise remote position. Deal with hostile, grieving or angry people on a daily basis.
Benefits
* Healthcare for full-time employees covered 100% and 88% for dependents.
* $50K of term life insurance provided at no cost to the employee.
* Two separate above market pension plans to choose from.
* Vacation - up to 200 hours per year dependent on length of service.
* Sick Leave - up to 96 hours per year.
* 9 paid holidays per year.
* Substantial Tri-Met and C-Tran discounts.
* Employee Assistance Program.
* Childcare service discounts.
* Tuition reimbursement.
* Employee discounts to local and major businesses.
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
$50k yearly Auto-Apply 30d ago
CCMC Biller (Patient Account Representative)
Bicultural Qualified Mental Health Associate (Qmhp
Collector job in Portland, OR
To bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due to University Hospital are secured and paid in a timely manner and the AR outstanding days of revenue are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations.
Function/Duties of Position
Billing to all non-government payors (including medical insurers, auto insurers, workers compensation insurers, managed care contracts, special grants, government agencies)
Prepare timely and accurate online and paper claims (UB-92's, 1500's, and dental bills) to third party payors.
Research any missing or incorrect data using Document Imaging, LCR, PMS, and Signature. Request copies of medical record as necessary.
Review all claims for electronic edits (to include CPT, HCPC'S, and ICD-9 coding) and accuracy and make corrections as appropriate.
Inpatient, inpatient interims, and outpatient bills over $500 are to be billed on the same day as printed.
Outpatient claims under $500 must be billed within 5 days of printing or be documented as to delay and resolution.
Document the billing on all inpatient, day surgery, observation, and ED cases.
Process up front contractual allowances using cheat sheets, contracts, and Ascent.
Bill secondary payors using the different rules for COB as dictated by state regulations and contractual agreements.
Prepare special billing documents as needed by agencies.
Document all non-covered services forms.
Complete all work following HIPAA regulation.
Review web based eligibility systems (USSP, ODS Benefits Tracker, etc) to confirm eligibility and correct insurance plan coding. Updates accounts as necessary.
Third party follow-up and collection.
Review previous admissions/accounts and/or make phone calls to verify the validity of the insurance plan code.
Review claims that are returned due to incomplete or incorrect addresses.
Other duties as assigned.
Required Qualifications
Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR
Four years of general collection, billing or customer service experience; OR
Equivalent combination of education and experience.
Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire.
Preferred Qualifications
Recent (within one year of date of hire) Microsoft Office Suite experience in Windows environment with skill in document production using Word, spreadsheet construction in Excel.
Experience in billing Hospital claims or UB-04 claims.
Knowledge of and experience in interpreting managed care contracts.
Familiarity with DRG, CPT, HCPC and ICD-10 coding.
Ability to type 45 wpm.
Ability to use multiple system applications.
Demonstrated ability to communicate effectively verbally or in writing.
Demonstrated ability to process detail oriented and analytical work.
Demonstrated ability to prioritize and accomplish multiple tasks in a fast-paced environment; consistently adhering to defined due date.
Additional Details
1-2 days per week in office, otherwise remote position. Deal with hostile, grieving or angry people on a daily basis.
Benefits
Healthcare for full-time employees covered 100% and 88% for dependents.
$50K of term life insurance provided at no cost to the employee.
Two separate above market pension plans to choose from.
Vacation - up to 200 hours per year dependent on length of service.
Sick Leave - up to 96 hours per year.
9 paid holidays per year.
Substantial Tri-Met and C-Tran discounts.
Employee Assistance Program.
Childcare service discounts.
Tuition reimbursement.
Employee discounts to local and major businesses.
All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
$36k-49k yearly est. Auto-Apply 30d ago
Blood Collection Specialist, Associate
Bloodworks Northwest 4.3
Collector job in Vancouver, WA
Starting pay $23.82-$25.49/DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply
Starting Pay: $25.23-$27.00 base, with an additional $3.50 for the Float position.
Are you interested in making a difference in the lives of others? Have you ever considered starting or pursuing a career in the healthcare field? Are you detail-oriented, committed to customer service, and enjoy meeting people? Then our Associate Blood Collection Specialist (Phlebotomist) may be an excellent opportunity for you! We have multiple positions for great candidates! Join our fantastic team that helps support our surrounding communities!
About the Associate Blood Collection Specialist role:
The Blood Collection Associate will perform whole blood procedures on blood donors, demonstrating a strong commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Additional Details:
Responsibilities include, but are not limited to:
Screening and taking vital signs of potential donors/patients and evaluating their eligibility following Bloodworks' policies/procedures
Answering donor questions to ensure they are giving informed consent to donation and blood testing
Performing donor identification, properly labeling blood components for venipunctures for whole blood, and test tubes
Performing whole blood collection procedures on donors
Monitoring/caring for donors with adverse reactions to the donation process
Sealing blood units and preparing blood component shipments
Follow universal precautions and bio-hazard safety standards for handling blood
Properly documenting and performing quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interacting with team members and donors in a knowledgeable and professional manner
Position Requirements:
High School education or GED equivalent required
One year of strong customer service work experience
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail with proficiency in Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply
$23.8-25.5 hourly 59d ago
Billing Analyst
Aldrich 3.8
Collector job in Lake Oswego, OR
Job DescriptionDescription:
Are you ready to play a pivotal role in shaping the future of billing operations at Aldrich? As a Billing Analyst, you'll be a part of our centralized billing process, collaborating closely with partners and managers to drive efficiency, accuracy, and innovation. If you thrive in a fast-paced environment, enjoy solving complex problems, and are passionate about process improvement, Aldrich offers the platform to grow your career and contribute to our mission and vision.
We're looking for a detail-oriented professional with 3-5 years of relevant experience, preferably in a professional services firm, who excels at managing billing cycles, analyzing data, and communicating effectively across teams. Advanced Excel skills, a knack for process improvement, and a commitment to integrity and quality are essential.
Why Aldrich
Aldrich is a growth-minded West Coast regional professional services firm with an innovative and entrepreneurial spirit. We are a values-driven firm committed to accountability, agility, collaboration, and respect. Aldrich's leadership philosophy encompasses the firm's clearly defined mission, vision, and values. We exist to improve the lives of our people, our clients, and our communities. Honoring why we exist and our people as our number one priority, Aldrich is committed to providing opportunities to develop the whole person and ensure employees can bring their authentic selves to our shared mission. Aldrich supports individuals' pursuit of wild success in life and work, and their ability to impact their colleagues, clients, and communities. Aldrich is an equal opportunity employer. Check out more about Aldrich at *****************************
Requirements:
You'll Get a Chance To
Oversee the complete billing cycle for assigned partners and managers, ensuring accuracy and efficiency throughout all billing processes.
Act as a liaison between partners, managers, billing clerks, and the centralized collections team to facilitate smooth communication and workflow.
Supervise the preparation and drafting of invoices by billing clerks, ensuring timely and accurate invoicing.
Calculate monthly billing targets, track year-to-date actuals, and analyze unbilled completed work to proactively address billing delays.
Utilize data-driven insights and firm policies to provide accurate billing recommendations and support financial objectives.
Resolve internal and external billing issues, clarify billing details, and collaborate with accounts receivable to address payment delays.
Schedule and lead meetings with partners and team members to review client billing, accounts receivables, and related topics.
Monitor and analyze invoice aging reports to assist in resolving outstanding payment issues and optimize cash flow.
Identify opportunities to simplify and centralize billing processes, contributing to ongoing process improvement initiatives.
Support and facilitate billing-related training programs to ensure staff are well-equipped to handle billing tasks accurately and efficiently.
What You Bring to the Team
Minimum of 3-5 years of relevant billing experience, preferably within a professional services firm.
Advanced proficiency in Microsoft Excel (including pivot tables and graphs); strong skills in Word, PowerPoint, and Outlook.
Excellent written and verbal communication skills, with the ability and willingness to learn new software applications.
Solid analytical and problem-solving abilities, with strong attention to detail and organizational skills.
Associate's degree or higher in accounting, finance, or a related field (or equivalent work experience).
How We'll Reward You
At Aldrich, we know a great client experience starts with an exceptional employee experience. Aldrich offers a comprehensive benefits package that includes:
Health Insurance Benefits: medical, dental, vision, life, and disability insurance as well as health savings, flexible spending, and dependent care
Retirement Savings: 401(k) plan with 1.5% match and 5% discretionary profit sharing
Time Off: 4 weeks of vacation and sick leave in the form of a Paid Time-Off bank, 10 Paid Holidays, 16 Hours of Volunteer Time, Paid Sabbaticals, and Paid Parental Leave
This information is provided in compliance with applicable state equal pay and pay equity legislation. It is in the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. At Aldrich, it is not typical for an individual to be hired at or near the top of the range for their role and compensations decisions are dependent on facts and circumstances of each candidate. The compensation offered may vary based on factors including experience, skills, education, location and other job-related reasons. Aldrich makes internal equity a consideration in all pay decisions. A reasonable estimate of the current annual salary is $65,000 - $70,000.
For a full summary of our benefit offerings, check out Life at Aldrich at *****************************************************
What You Should Know
This is a full-time, hybrid role based in our Lake Oswego office. While there is flexibility in your weekly schedule, you'll need to be available to work onsite up to three days per week-or more if business needs require it. Some travel required to lead training and implementations. Our standard office hours are Monday through Friday, 8:00 AM to 5:00 PM.
To Apply
Submit your resume.
$65k-70k yearly 7d ago
Billing Analyst
Aldrich CPAs + Advisors LLP
Collector job in Lake Oswego, OR
Are you ready to play a pivotal role in shaping the future of billing operations at Aldrich? As a Billing Analyst, you'll be a part of our centralized billing process, collaborating closely with partners and managers to drive efficiency, accuracy, and innovation. If you thrive in a fast-paced environment, enjoy solving complex problems, and are passionate about process improvement, Aldrich offers the platform to grow your career and contribute to our mission and vision.
We're looking for a detail-oriented professional with 3-5 years of relevant experience, preferably in a professional services firm, who excels at managing billing cycles, analyzing data, and communicating effectively across teams. Advanced Excel skills, a knack for process improvement, and a commitment to integrity and quality are essential.
Why Aldrich
Aldrich is a growth-minded West Coast regional professional services firm with an innovative and entrepreneurial spirit. We are a values-driven firm committed to accountability, agility, collaboration, and respect. Aldrich's leadership philosophy encompasses the firm's clearly defined mission, vision, and values. We exist to improve the lives of our people, our clients, and our communities. Honoring why we exist and our people as our number one priority, Aldrich is committed to providing opportunities to develop the whole person and ensure employees can bring their authentic selves to our shared mission. Aldrich supports individuals' pursuit of wild success in life and work, and their ability to impact their colleagues, clients, and communities. Aldrich is an equal opportunity employer. Check out more about Aldrich at *****************************
Requirements
You'll Get a Chance To
* Oversee the complete billing cycle for assigned partners and managers, ensuring accuracy and efficiency throughout all billing processes.
* Act as a liaison between partners, managers, billing clerks, and the centralized collections team to facilitate smooth communication and workflow.
* Supervise the preparation and drafting of invoices by billing clerks, ensuring timely and accurate invoicing.
* Calculate monthly billing targets, track year-to-date actuals, and analyze unbilled completed work to proactively address billing delays.
* Utilize data-driven insights and firm policies to provide accurate billing recommendations and support financial objectives.
* Resolve internal and external billing issues, clarify billing details, and collaborate with accounts receivable to address payment delays.
* Schedule and lead meetings with partners and team members to review client billing, accounts receivables, and related topics.
* Monitor and analyze invoice aging reports to assist in resolving outstanding payment issues and optimize cash flow.
* Identify opportunities to simplify and centralize billing processes, contributing to ongoing process improvement initiatives.
* Support and facilitate billing-related training programs to ensure staff are well-equipped to handle billing tasks accurately and efficiently.
What You Bring to the Team
* Minimum of 3-5 years of relevant billing experience, preferably within a professional services firm.
* Advanced proficiency in Microsoft Excel (including pivot tables and graphs); strong skills in Word, PowerPoint, and Outlook.
* Excellent written and verbal communication skills, with the ability and willingness to learn new software applications.
* Solid analytical and problem-solving abilities, with strong attention to detail and organizational skills.
* Associate's degree or higher in accounting, finance, or a related field (or equivalent work experience).
How We'll Reward You
At Aldrich, we know a great client experience starts with an exceptional employee experience. Aldrich offers a comprehensive benefits package that includes:
* Health Insurance Benefits: medical, dental, vision, life, and disability insurance as well as health savings, flexible spending, and dependent care
* Retirement Savings: 401(k) plan with 1.5% match and 5% discretionary profit sharing
* Time Off: 4 weeks of vacation and sick leave in the form of a Paid Time-Off bank, 10 Paid Holidays, 16 Hours of Volunteer Time, Paid Sabbaticals, and Paid Parental Leave
This information is provided in compliance with applicable state equal pay and pay equity legislation. It is in the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. At Aldrich, it is not typical for an individual to be hired at or near the top of the range for their role and compensations decisions are dependent on facts and circumstances of each candidate. The compensation offered may vary based on factors including experience, skills, education, location and other job-related reasons. Aldrich makes internal equity a consideration in all pay decisions. A reasonable estimate of the current annual salary is $65,000 - $70,000.
For a full summary of our benefit offerings, check out Life at Aldrich at *****************************************************
What You Should Know
This is a full-time, hybrid role based in our Lake Oswego office. While there is flexibility in your weekly schedule, you'll need to be available to work onsite up to three days per week-or more if business needs require it. Some travel required to lead training and implementations. Our standard office hours are Monday through Friday, 8:00 AM to 5:00 PM.
To Apply
Submit your resume.
$65k-70k yearly 60d+ ago
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Collector job in Tigard, OR
Country USA State Oregon City Tigard Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $45,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 13333 SW 68th Parkway, Tigard, Oregon 97223
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
Eisai is in the midst of an important launch of a new product in the U.S. focused on educating HCPs on a treatment for appropriate individuals suffering from mild cognitive impairment due to Alzheimer's disease (AD) or mild AD. The Neurology Account Specialist (NAS) will be part of a diverse team of sales professionals who support this important launch and will be responsible for developing and executing business plans for their assigned geography.
In this role, the NAS will have the primary role of demand generation by conveying complex clinical information to customers and key stakeholders consistent with the FDA-approved indication. Additionally, the NAS will be responsible for ensuring customers are educated on the simplest patient journey to therapy within their assigned geography. The individual must be able to utilize exemplary interpersonal skills to uncover and address the customer's educational needs. The NAS will be required to effectively understand, navigate, and communicate a successful patient pathway to customers.
The NAS will be an agile learner with the expectation of understanding Alzheimer's disease and the competitive landscape in which we will market our brand. They will build trusted professional relationships with appropriate Healthcare Professionals (HCPs), other HCPs, and office staff and be expected to work cross-functionally while adhering to all of Eisai's ethics and compliance standards.
Responsibilities:
Responsible for sales and demand generation within assigned geography by effectively conveying complex clinical information to customers and key stakeholders.
Develop, maintain, and execute strategic key-account plans.
Effectively understand, navigate, and communicate a successful patient pathway to customers.
Anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography.
Collaborate with cross-functional teams to assist in providing the knowledge needed for hospitals to make informed formulary decisions.
Conduct ongoing analysis for assigned IDNs (including market and account dynamics, stakeholder mapping/management, HCP referral process, access, account department drivers, patient pathway).
Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace.
Seek out mentorship to learn and build key sales skills.
Qualifications:
Specialist- AD
Bachelor's degree with 3+ years experience in two or more of: infusion, diagnostic, biologic, medical device, buy and bill, rare disease, specialty pharmacy, and/or neurology; Neurology and infused product experience preferred.
Experience working with U.S. healthcare industry (including delivery of care, market access and reimbursement landscape, and key stakeholders that influence decision-making within local markets and healthcare systems).
Experience working with healthcare delivery systems (including buy & bill, specialty pharmacy, distribution models, medical device and/or biologics experience) strongly preferred.
Additional commercial function experience (e.g. sales training, marketing, managed markets, sales/business analytics) preferred.
Experience working with pharmaceutical manufacturer compliance & regulatory requirements preferred.
Experience navigating matrixed environments in a constructive and collaborative manner, notably across functions and with external business partners.
Sr. Specialist- AD
Proven track record in successfully building and executing business plans for top markets within their geography.
Demonstrated success in driving growth and profitability, establishing strong trusted partnerships, leveraging market and customer insights, and strategic and tactical planning.
Experience effectively working and coordinating activities across of multidisciplinary matrix teams within Eisai.
Demonstrated success in networking, establishing, and maintaining strong business relationships with customers.
Proven performance as a Specialist and fulfillment of defined promotion criteria.
As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Clinical Acumen (AD), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management
Eisai Salary Transparency Language:
The annual base salary range for the Neurology Account Specialist - (Oregon) (Field Based) is from :$127,400-$167,300Under current guidelines, this position is eligible to participate in : Eisai Inc. Sales Incentive Plan.
Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.
Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit **********************************************************
Certain other benefits may be available for this position, please discuss any questions with your recruiter.
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:
Right To Work
E-Verify Participation
$40k-57k yearly est. Auto-Apply 9d ago
Billing Specialist
Smartcaresolutions
Collector job in Hillsboro, OR
PureMist, a Smart Care company, is a growing company based out of Hillsboro, OR and have immediate openings for service technicians in the Pacific Northwest region. We service commercial water filtration, hydration and food safety equipment. This is a great opportunity for someone who likes to work independently and enjoys a job where every day is different.
RESPONSIBILITIES:
Answer inbound phone calls from service techs closing out of service calls
Ensure proper checklists and paperwork are attached to service tickets after work is complete
Work with service managers and techs to research issues on service tickets to ensure customers are billed properly
Ensure accurate and timely invoicing to customers, according to customer-specific contracts and terms
Create quotes and email to customers for approval for follow-up service calls
Coordinate with parts department to order necessary parts for follow-up calls
Monitor workflow status in dispatch software to ensure follow-up calls are being done in a timely manner
Assist with emergency service requests by being a part of the evening and weekend on-call rotation
REQUIREMENTS:
Ability to multitask in a fast-paced, ever-changing environment
Strong verbal & written communication skills
Must be able to have multiple interruptions per day while maintaining focus and attention to detail
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Proficient in Microsoft (Word, Excel, & Outlook)
Strong work history with excellent references
Adaptable to change and good with technology
Ability to retain new information and pick up on new processes and programs quickly
Strong team player with a positive attitude
Excellent time management skills
Demonstrated ability to make sound decisions under pressure
Ability to take initiative to make things happen
Previous customer service experience required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
$34k-44k yearly est. Auto-Apply 30d ago
Accounts Receivable Analyst
Marmon Holdings, Inc.
Collector job in Hillsboro, OR
Acumed LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Job Scope
The Accounts Receivable, Collections & Credit Analyst is responsible for managing overdue accounts, minimizing financial risks, and improving cash flow. This role involves supporting collections strategies, analyzing credit risks, and maintaining strong relationships with customers and internal teams.
Responsibilities
* Accounts Receivable Management: Oversee overdue accounts and ensure timely collections to reduce DSO.
* Credit Risk Assessment: Analyze customer creditworthiness to minimize risks and bad debts.
* Collections Strategy & Improvement: Collaborate with management to improve collections processes and ensure efficient customer outreach.
* Manual Adjustments: Process receivable adjustments, ensuring compliance with company policies.
* Financial Reporting: Prepare reports on accounts aging, collections performance, and trends to guide decision-making.
* Customer Relations: Serve as the main point of contact for customers with overdue accounts, offering solutions and maintaining professional relationships.
* Dunning & Payment Follow-up: Manage a structured process to follow up on overdue accounts and secure payments.
* Payment Methods: Support efforts to optimize payment processing methods (credit card, ACH, etc.).
* ERP System Use: Use ERP systems to track accounts and manage receivables data.
* Collaboration with Teams: Work with internal teams (sales, finance, business services, shipping, etc.) to resolve credit issues and manage payments.
* Dispute Resolution: Help resolve customer disputes quickly, ensuring minimal impact on cash flow.
* Credit Memo & Refund Management: Handle unallocated credits, payments and refund requests in line with policies.
* Reporting Updates: Provide regular updates to management on collections progress and suggest improvements.
* Documentation: Ensure accurate documentation of collections activities for audits and compliance.
* Support to Management: Assist in implementing strategies to improve collections and reduce bad debts.
* Process Improvement: Contribute ideas for streamlining collections and improving efficiency.
* Customer Account Management: Maintain strong customer relationships while managing overdue accounts.
* Time Management: Prioritize tasks to meet deadlines and manage multiple collections-related activities.
* Training & Support: Share best practices and support the development of team members.
* Decision-Making: Make quick, effective decisions under pressure to resolve issues.
* Conflict Resolution: Manage difficult customer conversations, using negotiation skills to resolve conflicts.
* Adaptability: Adjust to changing priorities and deadlines in a fast-paced environment.
* Risk Management: Identify and mitigate credit risks to safeguard company assets.
* Problem-Solving: Proactively identify and resolve issues in the collections process.
* Stress Management: Maintain professionalism under pressure while managing competing priorities.
* Cross-Department Collaboration: Work with teams to manage critical collections and improve payment terms.
* Ad-Hoc Projects: Support special projects related to AR, collections, and credit management.
Qualifications
* Education: Associates/Bachelor's Degree in Accounting, Finance, or related field.
* Experience: 5+ years in accounts receivable, collections, and credit management with a proven track record of reducing DSO and bad debt.
* ERP Systems: Experience with ERP systems (SAP, Infor/Syteline, etc.).
* Knowledge: Strong understanding of accounts receivable, credit risk assessment, and collections processes.
* Excel Skills: Proficient in Excel for data analysis and reporting.
* Communication: Excellent communication skills, both with customers and internal teams.
* Organization: Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
* Collections Expertise: Experience in managing collections, resolving disputes, and negotiating payments.
* Attention to Detail: High attention to accuracy and detail in financial transactions.
* Credit Risk Analysis: Ability to analyze and manage credit risk.
* Customer Service: Skilled in maintaining positive relationships with customers while managing overdue accounts.
* Adaptability: Comfortable working in a fast-paced, ever-changing environment.
* Microsoft Office: Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
* Stress Management: Ability to handle high-pressure situations with a positive attitude.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
$37k-49k yearly est. Auto-Apply 2d ago
Account Resolution Specialist
Pacific Office Automation 4.7
Collector job in Beaverton, OR
Job Description
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
Our fast-paced, sales office is seeking an Account Resolution Specialist at our Beaverton, OR office. No experience? No problem! We're looking for candidates who are ready to start their career and are willing to train the right person!
Essential Job Duties
Making outbound calls on past-due accounts
Analyzing aging reports and documenting all account activities
Demonstrating professionalism, discretion, and good judgment in all interactions with co-workers, customers, and vendors to ensure timely resolution of customer discrepancies and disputes
Ability to communicate cross-functionally with sales and senior management when necessary to accelerate the collection process - we need a confident go-getter who's not afraid to tackle challenges head-on
Qualifications
Advanced problem-solving skills, and well organized with the ability to prioritize projects within your territory in a fast-paced environment
Proficiency in Microsoft Office, and the confidence to collect money and maintain an excellent relationship with our customer base
Preferred skills, but not required
2 years of collection experience is a plus, but we'll train the right person
Benefits:
Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs
$17-20/hr DOE
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.
#INDSP
#LI-Onsite
#ZR
$17-20 hourly 16d ago
Collections Analyst (Temporary)
Twist Bioscience Corporation 4.4
Collector job in Wilsonville, OR
(Tuesday, Wednesday, Friday Onsite in Wilsonville Facility) Reporting to the Global Collections Manager, the Collections Analyst will be responsible for timely collections across a portfolio of accounts, including fostering relationships with strategic account and internal cross-functional partners. This person is a key player in collaboration to maximize revenue and cash flow, minimize bad debt exposure, while focusing on the customer experience. Additionally, you will be aiding the Accounts Receivables team with key projects in obtaining customer contact information and sales tax exemption certificates. The ideal candidate will be a proven strong communicator and creative problem solver. You will be an integral part of the process of managing timely customer payments, trend analysis, root cause identifications, and the influencing of internal and external customers.
What You'll Be Doing
* Monitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy
* Influence and hold customers accountable to payment terms; drive toward positive key
performance indicators (Aging, Days to Pay, DSO)
* Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs
* Facilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account
* Apply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed
* Communicate risks and key account information or behavior changes to leadership and cross-functionally as appropriate
* Recommend and prepare bad debt write-offs, ensuring all supporting documents are included for approval
* Prepare weekly 60+ Day past due report commentary for leadership visibility
* Participate in collection projects which improve collection results, DSO and delinquency
* Collaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practices
* Make recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivables
* Keep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deterioration
* Participate in the fostering of teamwork and collaboration built on mutual accountability and respect.
What You'll Bring to the Team
* Bachelor's or Associate's degree in a relevant field, or 2-3 years of proven experience in
commercial collections
* SAP experience preferred
* Strong problem analysis and solving skills
* Strong communication skills, both written and verbal. Ability to effectively articulate and
"tell the story" to all audience levels and influence others
* Demonstrated process improvements and innovative thinking skills
* Proven collection skills, negotiation skills
* Ability to professionally manage difficult customer communications
* Strong Excel skills including formulas, graphs, pivot tables, and linked spreadsheets
* Ability to contribute to objectives & goals
* Relates well to all levels of internal and external people; builds constructive and
effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably
* Can effectively cope with change; can shift gears comfortably, handle risk and uncertainty
* Track record of working effectively with peers throughout the organization
* Drives business results through clear communication and collaboration
* Well-organized, extreme attention to detail and a self-directed individual
* Strong work ethic, unquestionable integrity
$53k-67k yearly est. Auto-Apply 60d+ ago
LABORATORY COLLECTION SPECIALIST - FEMALE
Navis Clinical Laboratories Inc.
Collector job in Deer Island, OR
Job Description
We are looking for an enthusiastic Female Laboratory Collection Specialist to join our Field Operations team in St. Helens, Oregon. The selected candidate will be working in a pain management office, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be
Monday- 11-3
Tuesday 11-5
Wednesday 11-3
Friday 11-3
The pay range for this role will be $17.00-$19.00, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes:
Medical / Dental / Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Company Paid Basic Life Insurance
Short Term and Long Term Disability (STD/LTD) available
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Education:
High school or equivalent (Required)
Ability to Relocate:
St. Helens, OR: Relocate before starting work (Required)
Work Location: In person
The average collector in Vancouver, WA earns between $30,000 and $46,000 annually. This compares to the national average collector range of $27,000 to $44,000.
Average collector salary in Vancouver, WA
$37,000
What are the biggest employers of Collectors in Vancouver, WA?
The biggest employers of Collectors in Vancouver, WA are: