Retail Data Collector
Collector job in Poultney, VT
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $17.00 per hour e
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 10 lbs.
Have reliable transportation to and from work location
Can use your smartphone or tablet to record work after each shift
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are comfortable with smartphone technology and applications, with the ability to quickly adapt to new tools and software
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
Join us and see what's possible for you! Click here to get started.
Hospital Billing Manager, Patient Accounting
Collector job in Bennington, VT
The Hospital Billing Manager is responsible for management of patient accounts receivable staff and related functions for SVMC. This position supervises the daily functions of the patient accounts receivable staff including, but not limited to, posting cash and charges, billing, remittance, etc. Ensures all staff meet all applicable departmental benchmarks.
It also trains, evaluates, and develops all staff to maximize professional and personal growth.
The manager also maintains and up-dates Meditech Charge Master, Claims, Procedures and Statements dictionaries. Ensures all data is accurate and up-to-date.
Stays up to date on emerging changes in patient insurance to maximize organizational revenue opportunities.
Resolves patient billing issues as needed in a courteous and professional manner. Ensures patient satisfaction
Revues all insurance contracts to maximize billing accuracy. Recommends changes in procedures to Director of Revenue Cycle to ensure practices reflect billing requirements. Trains staff accordingly.
Resolves staff interpersonal conflicts in accordance with departmental and organizational policies and procedures.
Manages technical denials process including, but not limited to, contacting third party carriers, writing appeals, etc.
Serves as an ambassador for departmental initiatives, including but not limited to, assessing and implementing staff training, carrying out implementation and post implementation record keeping, serving as an example of desired behavior, etc.
Serves as liaison between Accounts Receivable department and practice management facilities to ensure that all necessary staff receives training and resources necessary to comply with SVMC procedures.
Produces monthly AR report and ensures all data is accurate and up-to-date.
Produces provider-based practices revenue report and other various special reports as requested
Minimum Education:
Associates degree in business administration or related field preferred.
Work Experience:
Ten years of experience in a healthcare accounts receivable environment with at least five years in a management position.
Additional education can replace work experience in one-to-one year basis
Prior experience using electronic billing software required.
* Area of Interest:Management;
* Pay Range:$75,000 to $95,000;
* Work Status:8 - 4:30;
* Employment Type:Full Time;
* Job ID:5988
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
Billing Specialist
Collector job in Rutland, VT
The Billing Specialist performs a variety of routine and non-routine simple to moderately complex billing functions to ensure proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts. This position consists of three levels: Billing Coordinator; Billing Specialist; and Senior Billing Specialist.
#INDSJ
Hiring Range: From $21.00-$23.00 per hour.
Key Responsibilities
Gains thorough understanding of all components that make up the operations of Casella Resource Solutions (CRS) including the different lines of business, customer base, equipment, division structure, and services offered by the company to increase efficiency and value in our billing process.
Understands correct procedures for billing and processing sales adjustments for assigned accounts within the billing systems to enable efficient billing processes, and is knowledgeable of Casella's systems, operations, and processes to supply information upon request of the customer and/or other department.
Audits weight tickets for current month prior to month end close to ensure accurate billing.
Maintains on time monthly invoicing for all CRS assigned accounts.
Reconciles rebate accounts associated with assigned customers/vendors monthly to make any necessary corrections.
Understands how to run billing reporting when necessary.
Assists Collection department and finance team with special project assignments as needed.
Maintains monthly reporting requirements for customer specific reporting.
Completes monthly customer level profit and loss spreadsheet after billing conclusion at month end.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Career Path Definitions & Distinctions
Billing Specialist I: Demonstrates the ability to complete basic billing data entry, completes non-complex report formatting, shows an understanding of the operations that occur in Casella Resource Solutions, creates invoices, and resolves any billing related issues.
Billing Specialist II: Demonstrates the ability to complete accurate, more complex reports, completes complicated rebate transactions, focuses on more detailed and complicated weight tickets, receiving reports, pricing structures and transactions. Performs associated accounts payable for assigned customer accounts in addition to billing. Prepares customer level profit and loss spreadsheets monthly.
Billing Specialist Sr.: Demonstrates the ability to complete analysis of account billing, has a clear understanding of the relationship between pricing, volume and vendor changes on accounts. Has the ability to assist account managers and finance team on items impacting the customer level P & L. Handles work related projects specific to accounts as assigned by other members of the finance team. Displays leadership and training skills and applies then to the supervision, hiring of, training and reviewing billing roles and processes.
Education, Experience & Qualifications
The successful candidate will have a High School Diploma or GED, have 1-2 year of business experience with increasing responsibilities, have demonstrated the ability to work as part of a team in a collaborative environment, have the ability to work with specific monthly timelines, and be legally eligible to work in the United States. It is preferred that the candidate has an Accounting or Finance Related degree or background and direct experience with billing, data entry, and accounts payable.
The ability to work under pressure and in a fast-paced environment, high attention to detail, proficiency in Microsoft Suite, especially Excel are required. Excellent verbal, written, analytical and formal presentation skills, great relationship management skills, and a thorough knowledge and understanding of billing transactions and processes are desired.
Attributes
Analytical, team-oriented individual who is attentive to detail, hard worker, creative, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.
Auto-ApplyBilling Coordinator II (Patient Financial Svcs) - FT/80
Collector job in Springfield, VT
The Billing Coordinator II will:
Demonstrate patient accounting skills in three or more of the following areas: billing, follow-up, administrative support, customer service, and cash posting.
Be functional in computer-based applications in the following areas, EMR, Microsoft Office, Adobe Acrobat, and Clearinghouse software.
Demonstrate full compliance with government and contract regulation.
Meet internal and external customer's expectations.
Requirements
Associate degree
Bachelor's degree
(preferred)
Two (2) years' billing, collection, customer service, cash posting, and administrative support experience with a multi-hospital system. Five (5) years' experience
(preferred)
Two (2) years' experience with Microsoft Office Suite
(preferred)
Proficient in Microsoft Office Suite
Working knowledge of CPSI or other healthcare hospital EMR
Possesses excellent oral and written communication skills.
Patient advocacy skills.
Self-motivated and functions independently.
Demonstrates problem-solving and problem-prevention skills.
3rd Party Collections Specialist (VT, RI & NH)
Collector job in Vermont
LCS Financial Services Corporation is a nationally licensed collection agency that is growing and is seeking Experienced Collection Specialists with at least 2 years of proven experience in third party collections. Our representatives provide a combination of strong collections know-how with the ability to persuade and influence borrowers to resolve their debts all while being compliant with all federal, state and local laws and regulations. We are looking for Collection Specialists that bring their “A” game every day and take initiative by taking a problem and turning it into an opportunity.
DUTIES and RESPONSIBILITIES:
As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower's ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets. Additional responsibilities include managing your work queue and documenting accounts while following the company's policies and procedures including strict adherence to all compliance requirements. You will comply with all federal, state and local laws and regulations including, but not limited to, FDCPA, TCPA, FCRA, GLBA, and HIPAA.
WHAT YOU NEED TO SUCCEED:
LCS is looking for self-starters and results driven individuals who want to control their own success and work hard to achieve it. Selected candidates with collections experience will possess the following:
Strong communication and influencing skills
Effective listening techniques
Patience and ability to manage stress
Strong organizational, multi-tasking and time management skills
Ability to analyze each borrower's unique situation, create and negotiate repayment of past due obligations
Demonstrated knowledge and understanding of federal, state and local collection laws and regulations
All selected candidates must exhibit flexibility and be open to change and work well in a high-volume, fast-paced and sometimes stressful environment.
THE IDEAL CANDIDATE WILL HAVE:
Strong work ethic - including attendance, dependability and punctuality
Have and maintain high standards of professionalism
High school diploma or equivalent required; undergraduate degree preferred; advanced degrees welcomed
Minimum of 2-years previous collections and call center experience required
Minimum 2-years of third-party collections experience
Fluent in English required; bilingual in Spanish is a plus
Strong attention to detail and goal-oriented
Ability to prioritize work and focus consistently on task at hand
Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette
WHAT WE OFFER:
LCS Financial Services Corporation is an Equal Employment Opportunity employer. We offer a comprehensive benefits package that includes medical, dental and vision coverage as well as life insurance and disability the first of the month following 30-days of employment. We also have a generous time off policy that includes vacation, sick and personal time and paid holidays and 401K plan.
As a prerequisite of employment, all employees must successfully pass a comprehensive background and drug screening requirements.
Utility Billing Analyst
Collector job in Rutland, VT
Green Mountain Power (GMP) is seeking a full-time Billing Specialist to join its Customer Accounting team.
In this role you will:
Deliver excellent customer experiences in all interactions with all customers.
Process, maintain and reconcile customer's utility accounts.
Solve complex account problems through research, analysis and resolution of customer account discrepancies and errors.
Execute the billing process, which includes inputting and exporting meter data, researching usage exceptions, verifying reads and processing group net metering monthly bills.
Utilize SQL statements to query the database to obtain customer billing data.
Communicate with both internal and external customers describing account matters and follow up to ensure understanding and resolution of all issues.
Continuously look for ways to improve processes and find better solutions for our customers.
This role requires extensive knowledge in creating formulas, filtering, editing and generating Microsoft Excel spreadsheets, especially for billing.
Knowledge, Skills and Abilities
Skillful in building successful relationships.
Excellent communication skills.
The ability to adapt quickly to changes.
The drive to improve processes and become more efficient and effective every day.
A strong interest in technology and the desire to learn and leverage technical solutions for communication, analysis, and efficient workflow.
Extensive knowledge of utility billing and payment processes and procedures.
Ability to understand and follow oral and written directions; ability to establish and follow detailed work procedures.
Must possess strong problem solving and analytical skills.
Must have intermediate to advanced level knowledge in Microsoft Excel and Word.
Prior knowledge of solar, including incentives, net metering structure is a plus.
Experience with SQL is a plus.
This position is based out of our Rutland or Colchester Vermont locations.
As part of our commitment to fair and open hiring practices, we disclose compensation. This position offers a competitive salary range of $65,000 - $80,000 annually, commensurate with experience, qualifications, and the scope of responsibilities. We believe in skill, dedication, innovative thinking, and growth.
About Green Mountain Power
Green Mountain Power serves more than 275,000 residential and business customers in Vermont with electricity that's 100% carbon free and 80% renewable on an annual basis. GMP is partnering with customers to provide solutions that deliver resiliency and affordability while cutting carbon and costs for all. GMP is the first utility in the world to get a B Corp certification, meeting rigorous social, environmental, accountability and transparency standards and committing to use business as a force for good. GMP was named to Fast Company's 2024 Most Innovative Companies in the World list, the sixth time earning that honor. In 2024, 2023 and 2021 the Smart Electric Power Alliance (SEPA) honored GMP as a nationwide leader in energy transformation. And, in 2022 GMP was named to TIME's list of the 100 Most Influential Companies for its groundbreaking resiliency work to transform the grid for customers.
Don't meet every single requirement? At GMP we are dedicated to building a workplace with all different kinds of people and all different kinds of backgrounds, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Green Mountain Power is an Equal Opportunity Employer
Data collector / Driver
Collector job in Burlington, VT
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplySr Specialist, Account Management
Collector job in Montpelier, VT
**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of professional experience; direct customer-facing experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Highly motivated and able to work effectively within a team, preferred
+ Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred
+ Ability and willingness to travel occasionally, as business needs require is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing Specialist
Collector job in Brattleboro, VT
Our client located in Brattleboro, VT is looking for a Billing Specialist to join their growing team!
High school diploma or equivalent
2 years of billing experience (physician billing preferred); CPC or equivalent a plus
Excellent communication and customer service skills
Strong attention to detail and prioritization skills
Benefits you will receive as the Billing Specialist:
$17-$21/hour, depending on experience
Full-time hours with some flexibility
Competitive benefits upon hire
For the Billing Specialist position your duties will include:
Submit insurance claims in a timely and accurate manner
Work closely with patients, providers, and third parties
Review Accounts Receivable and address any discrepancies
Assist team with claim, coding, and billing issues
Other tasks as assigned
Would you like to put your billing experience to work at a busy, well-established employer? We want to hear from you! To apply for this position, please email your resume to ****************, call ************ or apply online at ***************
We are here to help! For your convenience, Masiello Employment Services offers phone & video interviews/meetings. We can't wait to virtually meet you!
MAS603
Easy ApplyBilling Specialist
Collector job in Rutland, VT
The Billing Specialist performs a variety of routine and non-routine simple to moderately complex billing functions to ensure proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts. This position consists of three levels: Billing Coordinator; Billing Specialist; and Senior Billing Specialist.
#INDSJ
Hiring Range: From $21.00-$23.00 per hour.
Key Responsibilities
* Gains thorough understanding of all components that make up the operations of Casella Resource Solutions (CRS) including the different lines of business, customer base, equipment, division structure, and services offered by the company to increase efficiency and value in our billing process.
* Understands correct procedures for billing and processing sales adjustments for assigned accounts within the billing systems to enable efficient billing processes, and is knowledgeable of Casella's systems, operations, and processes to supply information upon request of the customer and/or other department.
* Audits weight tickets for current month prior to month end close to ensure accurate billing.
* Maintains on time monthly invoicing for all CRS assigned accounts.
* Reconciles rebate accounts associated with assigned customers/vendors monthly to make any necessary corrections.
* Understands how to run billing reporting when necessary.
* Assists Collection department and finance team with special project assignments as needed.
* Maintains monthly reporting requirements for customer specific reporting.
* Completes monthly customer level profit and loss spreadsheet after billing conclusion at month end.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
* Career Path Definitions & Distinctions
Billing Specialist I: Demonstrates the ability to complete basic billing data entry, completes non-complex report formatting, shows an understanding of the operations that occur in Casella Resource Solutions, creates invoices, and resolves any billing related issues.
Billing Specialist II: Demonstrates the ability to complete accurate, more complex reports, completes complicated rebate transactions, focuses on more detailed and complicated weight tickets, receiving reports, pricing structures and transactions. Performs associated accounts payable for assigned customer accounts in addition to billing. Prepares customer level profit and loss spreadsheets monthly.
Billing Specialist Sr.: Demonstrates the ability to complete analysis of account billing, has a clear understanding of the relationship between pricing, volume and vendor changes on accounts. Has the ability to assist account managers and finance team on items impacting the customer level P & L. Handles work related projects specific to accounts as assigned by other members of the finance team. Displays leadership and training skills and applies then to the supervision, hiring of, training and reviewing billing roles and processes.
Education, Experience & Qualifications
The successful candidate will have a High School Diploma or GED, have 1-2 year of business experience with increasing responsibilities, have demonstrated the ability to work as part of a team in a collaborative environment, have the ability to work with specific monthly timelines, and be legally eligible to work in the United States. It is preferred that the candidate has an Accounting or Finance Related degree or background and direct experience with billing, data entry, and accounts payable.
The ability to work under pressure and in a fast-paced environment, high attention to detail, proficiency in Microsoft Suite, especially Excel are required. Excellent verbal, written, analytical and formal presentation skills, great relationship management skills, and a thorough knowledge and understanding of billing transactions and processes are desired.
Attributes
Analytical, team-oriented individual who is attentive to detail, hard worker, creative, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.
Auto-ApplyCredit and Collections Specialist
Collector job in South Burlington, VT
The Credit and Collections Specialist provides VGS's 56,000 customers with high quality, effective and efficient service regarding their natural gas service. This position is primarily responsible for collection of delinquent bills and helping customers find solutions to maintain their gas service. They answer incoming phone calls and emails, proactively reach out to customers, and work on projects to improve the customer experience. A typical day might also include visits to customer homes to complete the collections process, working with community partners, and leveraging technology to improve processes. The best Collectors are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving comes naturally to them and they are confident at troubleshooting or investigating if they do not have enough information. They ensure excellent service standards, solicit customer feedback, and work to maintain high customer satisfaction.
WHAT ARE THE DUTIES AND RESPONSIBILITIES FOR THIS POSITION?:
Provides high quality customer service: asks questions, understands concerns, works with challenging customers, and develops creative, effective solutions for customer's issues, complaints or concerns.
Delivers valuable, effective, and efficient service to customers regarding their accounts, including initiating gas and appliance service or other energy-related activities, by phone, in person, written or via electronic means.
Recognizes and communicates to customers when eligible for available programs, such as the low-income discount. Sets up accounts appropriately as needed.
Analyzes usage, billing, budgets, service, and energy information to provide accurate response to inquiries including understanding and explaining regulatory rules and fee structures in a responsible and customer-friendly manner.
Responds to all customer inquiries regarding bills, service, marketing, energy efficiency, rates, and other related matters.
Schedules service and meter work requests with dispatch to ensure timely completion.
Promotes energy efficiency programs, marketing, service programs, and other relevant programs to customers.
Manages the delinquent account process including mailing disconnect notices, contacting customers with delinquent accounts to collect payment or make payment arrangements, and determining when appropriate to have gas discontinued due to non-payment or written off to the collection agency.
On the road collections include collection of delinquent dollars, delivering notices of potential discontinuation of service, disconnection of service for non-payment, delivering tenant letters, investigating meter reads and completing CGI (Can't Get In) turn offs.
Supports processing fuel assistance dollars and determining end of year refunds.
Oversees LIAP program for discount and eligibility requirements in accordance with PUC regulatory requirements.
Works with DPS and PUC to achieve satisfactory resolution of customer issues.
Plays a leadership role in communication with customer care team including presentations when necessary, training others, and tracking required information.
Maintains set telephone service productivity measures.
Continuously evaluates, identifies, and works to implement opportunities to drive process improvements that positively impact the customer experience.
Other duties as required or requested.
DESIRED SKILLS FOR THIS POSITION:
Ability to flourish in a fast-paced, highly collaborative environment that requires flexibility, constant prioritization and organization. Adapts easily to changing needs of our customers and work environment.
Clear and effective communicator, both verbal and written. A responsive listener, and an efficient collaborator in a way that builds excellent relationships internally and externally.
Possesses a friendly and positive attitude.
Ability to analyze and problem solve with provided information to resolve customer situations and meet/exceed customers' expectations.
High degree of attention to detail, confidentiality, and accuracy.
Ability to follow regulatory guidelines and departmental policies. Must understand and be able to explain VGS tariff and regulatory rules in a customer friendly way.
Ability to use strong math and analytical skills to analyze bill and usage information, run reports, and develop appropriate budget & payment strategies.
Excellent technology skills - must have working knowledge of Microsoft Office products and the ability to learn new technology systems.
Strong interpersonal skills and ability to work within a team environment.
Reliable and have a strong work ethic. A self-starter.
Ability to use a large wrench to shut off meters using minimal to significant force.
Ability to calmly handle potential conflict situations when making collections.
A high school diploma or GED.
Previous credit & collections, and customer service experience required
PHYSICAL DEMANDS/WORK CONDITIONS:
Frequently work outdoors with exposure to weather conditions including extreme cold.
Position is Safety Sensitive and subject to appropriate drug and alcohol testing as prescribed by the Federal Register 49 CFR-Section 199.
Equal Employment Opportunity Employer - Statement
At VGS, we are committed to fostering a workplace culture where everyone is welcomed, respected, and valued. We believe in creating an environment that encourages diverse viewpoints, experiences, and backgrounds, contributing positively to our organization's strength and adaptability. Candidates across all markers of identity (age, race, gender, etc.) are highly encouraged to apply, even if every skill requirement does not match perfectly, because we believe in continuous improvement and support our employees in achieving goals and objectives.
Auto-ApplyAR/AP Specialist
Collector job in Williston, VT
Are you looking for a new accounting opportunity? FoodScience LLC, a growing manufacturer of nutritional supplements based in Williston, Waterbury, and Colchester, Vermont, is seeking a full-time Accounts Payable / Accounts Receivable Specialist to join our team. Would you like to work for a company with a great culture, competitive benefits, and a supportive team? You might be the perfect fit!
FoodScience offers 9 paid holidays per year-including your birthday!-one paid week off during our yearly plant shutdown, and a competitive Paid Time Off (PTO) program that starts accruing immediately. Our benefits include health insurance with options for a Health Savings Account (HSA), Flexible Spending Account (FSA), life insurance, dental, vision, and a variety of other additional insurance options to fit your needs. Other perks include employee discounts and professional development.
What You'll Do Here
The Accounts Payable / Accounts Receivable Specialist understands the urgency of getting the job done accurately and timely. The ideal candidate will have a solid understanding of the accounting cycle in a professional environment. An understanding of basic accounting principles is required, as well as strong computer and communication skills and a working knowledge of Excel.
Essential Duties
Accounts Payable
Perform full-cycle accounts payable processes - including invoice matching with purchase orders, coding, batching, data entry, and processing payments.
Ensure invoices are recorded to the proper accounting periods in accordance with company policy and generally accepted accounting principles.
Perform routine daily and monthly responsibilities.
Assign proper GL coding of invoices and expenses.
Resolve purchase order, invoice, or payment discrepancies.
Communicate effectively with vendors and other employees to resolve payment processing issues.
Oversee the maintenance of vendor master files.
Monitor invoice progress from receipt through approval and payment.
Assist in reconciling and administering monthly expense reports.
Support statement reconciliation and miscellaneous projects as assigned by management.
Accounts Receivable
Process manual credit card payments.
Release sales orders.
Apply wire and EDI payments to customer invoices.
Interact with customer care and sales reps, answering questions and providing information.
Create monthly customer statements.
Process bill-only orders and apply credits.
Enter check payments into ERP system and prepare deposits.
Maintain Accounts Receivable files.
Process customer credit applications and run Experian credit reports (as needed for vendors).
Record receipts in spreadsheet.
About FoodScience
Founded in 1973, FoodScience currently maintains offices in Williston, Colchester, and Waterbury, Vermont. Our team manufactures nutritional supplements for both humans and animals, and our mission is to help people and pets live healthier lives every day.
We consider it a privilege to lend our minds, our hearts, and our hands to the work of helping people and pets live healthier lives. It's what drives us to be pioneering in all the ways that lead to new and better nutritional supplements and products.
Our internal processes, research and development programs, manufacturing, partnerships, and distribution all play a critical role in producing the most effective, easily available products and programs.
Qualifications
4-5 years of job-related experience.
Experience with high invoice volume.
Accurate data entry at a high rate of speed.
Excellent communication skills, both verbal and written.
Extremely high attention to detail.
Proficient with Excel, Word, and Outlook.
Ability to carry out tasks and bring projects to closure.
Professional and mature work ethic.
Self-starter with the ability to learn new concepts quickly.
Why You Should Apply
Working at FoodScience is not just another job-it's a chance to make a real difference in people's and pets' lives while advancing your career.
We offer:
9 paid holidays per year-including your birthday!
One paid week off during our annual plant shutdown.
Competitive Paid Time Off (PTO) that begins accruing immediately.
Health, dental, and vision insurance.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Life insurance and additional voluntary insurance offerings.
401(k) profit sharing.
Employee discounts and professional development opportunities.
You'll work with a supportive, experienced team that wants to see you succeed.
Ready to Join Our Team?
Your time is valuable-that's why our online application process is quick, simple, and easy to use. We look forward to speaking with you!
FoodScience provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, marital status, parental status, crime victims, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCredit and Collections Specialist
Collector job in Saint Albans, VT
This position is responsible for working with the Company's customers in a B2B environment in an effort to resolve past due issues, disputes or discrepancies in a manner that is consistent with our Core Values. This position will also have an active role in supporting the new account setup process. This role will follow a Monday-Friday 8:00AM to 5:00PM schedule.
Job Responsibilities:
Contacts customers on past due accounts to negotiate payments through various forms of communications.
Reviews options for resolving overdue accounts with customers.
Makes recommendations on potential bad debt write off.
Maintains collector notes, status updates, and follow up when applicable.
Translates customers' issues and asks as a conduit with the responsible party to resolve.
Determines credit holds/removal of held status on customer accounts.
Maintains and monitors metrics driven objectives.
Stays current with collection practices, procedures, and laws.
Cross-trains in additional responsibilities.
Performs additional duties as assigned by management.
Required Qualifications:
Highschool diploma or GED
Previous customer service experience
Computer proficiency i.e. in Microsoft Word or Excel
Competencies: All Deringer employees should be fully committed to the Core Values: Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability In addition, the following competencies are specific to this position: Analytical - Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities. Customer Oriented - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions. Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone's efforts to succeed. Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. Problem Solving - Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Work Standards - Sets high standards and well-defined realistic goals for oneself; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates the ability to work independently; meets deadlines and handles large volumes of work. Ready to join our team? A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays, and promote flexibility in your work environment to assure a positive integration of work and life. Disclaimer: The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Cash Applications Specialist
Collector job in Rutland, VT
The Cash Application Specialist is responsible for the accounts receivable process with the primary function of daily application of cash receipts to the correct customer account. Hiring Range: From $19.50-21.00 per hour. Key Responsibilities
* Processes customer payments received from various payment sources and prepare necessary cash reports on a daily basis.
* Completes daily, weekly and monthly reconciliations for all cash receipts to the Accounts Receivable and General Ledger systems.
* Supports other team members in effective completion of tasks.
* Researches and resolves customer payment issues and processes any necessary posting adjustments in a timely manner; follows up with customers or team members.
* Establishes and maintains effective working relationships with business teams across the organization along with Home Office departments
* Maintains cash applications data according to established records retention policies.
* Participates in the completion of special projects.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
Our ideal candidate is a motivated problem-solver with a keen eye for detail and sound knowledge of basic accounting techniques, who can collaborate effectively on larger teams and manage time amid multiple deadlines. An associates degree in accounting or related equivalent education, training and experience, along with accurate data entry skills and exceptional math skills are desired. Outstanding written and verbal communication and listening skills are also required.
Attributes
Analytical, team-oriented individual who is a hard worker, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information.
Auto-ApplySenior Specialist, Account Management
Collector job in Montpelier, VT
**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.**
**Responsibilities:**
**Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs**
**Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service**
**Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives**
**Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions**
**Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.**
**Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives**
**Track, measure, and report key performance indicators monthly**
**Build and maintain long-term trusted relationships with customer to support retention and growth of the account**
**Qualifications:**
**Bachelor's degree in related field, or equivalent work experience, preferred**
**2-4 years of customer management experience, preferred**
**Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred**
**Demonstrated ability to work in a fast-paced, collaborative environment, preferred**
**Highly motivated and able to work effectively within a team, preferred**
**Strong communication skills with the ability to build solid relationships. preferred**
**Ability to travel to customer locations, as needed is preferred**
**What is expected of you and others at this level:**
**Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks**
**Works on projects of moderate scope and complexity**
**Identifies possible solutions to a variety of technical problems and takes actions to resolve**
**Applies judgment within defined parameters**
**Receives general guidance may receive more detailed instruction on new projects**
**Work reviewed for sound reasoning and accuracy**
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
**Medical, dental and vision coverage**
**Paid time off plan**
**Health savings account (HSA)**
**401k savings plan**
**Access to wages before pay day with my FlexPay**
**Flexible spending accounts (FSAs)**
**Short- and long-term disability coverage**
**Work-Life resources**
**Paid parental leave**
**Healthy lifestyle programs**
**Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing Coordinator II (Patient Financial Svcs) - FT/80
Collector job in Springfield, VT
Job DescriptionDescription:
The Billing Coordinator II will:
Demonstrate patient accounting skills in three or more of the following areas: billing, follow-up, administrative support, customer service, and cash posting.
Be functional in computer-based applications in the following areas, EMR, Microsoft Office, Adobe Acrobat, and Clearinghouse software.
Demonstrate full compliance with government and contract regulation.
Meet internal and external customer's expectations.
Requirements:
Associate degree
Bachelor's degree
(preferred)
Two (2) years' billing, collection, customer service, cash posting, and administrative support experience with a multi-hospital system. Five (5) years' experience
(preferred)
Two (2) years' experience with Microsoft Office Suite
(preferred)
Proficient in Microsoft Office Suite
Working knowledge of CPSI or other healthcare hospital EMR
Possesses excellent oral and written communication skills.
Patient advocacy skills.
Self-motivated and functions independently.
Demonstrates problem-solving and problem-prevention skills.
Credit and Collections Specialist
Collector job in South Burlington, VT
The Credit and Collections Specialist provides VGS's 56,000 customers with high quality, effective and efficient service regarding their natural gas service. This position is primarily responsible for collection of delinquent bills and helping customers find solutions to maintain their gas service. They answer incoming phone calls and emails, proactively reach out to customers, and work on projects to improve the customer experience. A typical day might also include visits to customer homes to complete the collections process, working with community partners, and leveraging technology to improve processes. The best Collectors are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving comes naturally to them and they are confident at troubleshooting or investigating if they do not have enough information. They ensure excellent service standards, solicit customer feedback, and work to maintain high customer satisfaction.
WHAT ARE THE DUTIES AND RESPONSIBILITIES FOR THIS POSITION?:
Provides high quality customer service: asks questions, understands concerns, works with challenging customers, and develops creative, effective solutions for customer's issues, complaints or concerns.
Delivers valuable, effective, and efficient service to customers regarding their accounts, including initiating gas and appliance service or other energy-related activities, by phone, in person, written or via electronic means.
Recognizes and communicates to customers when eligible for available programs, such as the low-income discount. Sets up accounts appropriately as needed.
Analyzes usage, billing, budgets, service, and energy information to provide accurate response to inquiries including understanding and explaining regulatory rules and fee structures in a responsible and customer-friendly manner.
Responds to all customer inquiries regarding bills, service, marketing, energy efficiency, rates, and other related matters.
Schedules service and meter work requests with dispatch to ensure timely completion.
Promotes energy efficiency programs, marketing, service programs, and other relevant programs to customers.
Manages the delinquent account process including mailing disconnect notices, contacting customers with delinquent accounts to collect payment or make payment arrangements, and determining when appropriate to have gas discontinued due to non-payment or written off to the collection agency.
On the road collections include collection of delinquent dollars, delivering notices of potential discontinuation of service, disconnection of service for non-payment, delivering tenant letters, investigating meter reads and completing CGI (Can't Get In) turn offs.
Supports processing fuel assistance dollars and determining end of year refunds.
Oversees LIAP program for discount and eligibility requirements in accordance with PUC regulatory requirements.
Works with DPS and PUC to achieve satisfactory resolution of customer issues.
Plays a leadership role in communication with customer care team including presentations when necessary, training others, and tracking required information.
Maintains set telephone service productivity measures.
Continuously evaluates, identifies, and works to implement opportunities to drive process improvements that positively impact the customer experience.
Other duties as required or requested.
DESIRED SKILLS FOR THIS POSITION:
Ability to flourish in a fast-paced, highly collaborative environment that requires flexibility, constant prioritization and organization. Adapts easily to changing needs of our customers and work environment.
Clear and effective communicator, both verbal and written. A responsive listener, and an efficient collaborator in a way that builds excellent relationships internally and externally.
Possesses a friendly and positive attitude.
Ability to analyze and problem solve with provided information to resolve customer situations and meet/exceed customers' expectations.
High degree of attention to detail, confidentiality, and accuracy.
Ability to follow regulatory guidelines and departmental policies. Must understand and be able to explain VGS tariff and regulatory rules in a customer friendly way.
Ability to use strong math and analytical skills to analyze bill and usage information, run reports, and develop appropriate budget & payment strategies.
Excellent technology skills - must have working knowledge of Microsoft Office products and the ability to learn new technology systems.
Strong interpersonal skills and ability to work within a team environment.
Reliable and have a strong work ethic. A self-starter.
Ability to use a large wrench to shut off meters using minimal to significant force.
Ability to calmly handle potential conflict situations when making collections.
A high school diploma or GED.
Previous credit & collections, and customer service experience required
PHYSICAL DEMANDS/WORK CONDITIONS:
Frequently work outdoors with exposure to weather conditions including extreme cold.
Position is Safety Sensitive and subject to appropriate drug and alcohol testing as prescribed by the Federal Register 49 CFR-Section 199.
Equal Employment Opportunity Employer - Statement
At VGS, we are committed to fostering a workplace culture where everyone is welcomed, respected, and valued. We believe in creating an environment that encourages diverse viewpoints, experiences, and backgrounds, contributing positively to our organization's strength and adaptability. Candidates across all markers of identity (age, race, gender, etc.) are highly encouraged to apply, even if every skill requirement does not match perfectly, because we believe in continuous improvement and support our employees in achieving goals and objectives.
Auto-ApplyCash Applications Specialist
Collector job in Rutland, VT
The Cash Application Specialist is responsible for the accounts receivable process with the primary function of daily application of cash receipts to the correct customer account. Hiring Range: From $19.50-21.00 per hour. Key Responsibilities
* Processes customer payments received from various payment sources and prepare necessary cash reports on a daily basis.
* Completes daily, weekly and monthly reconciliations for all cash receipts to the Accounts Receivable and General Ledger systems.
* Supports other team members in effective completion of tasks.
* Researches and resolves customer payment issues and processes any necessary posting adjustments in a timely manner; follows up with customers or team members.
* Establishes and maintains effective working relationships with business teams across the organization along with Home Office departments
* Maintains cash applications data according to established records retention policies.
* Participates in the completion of special projects.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
Our ideal candidate is a motivated problem-solver with a keen eye for detail and sound knowledge of basic accounting techniques, who can collaborate effectively on larger teams and manage time amid multiple deadlines. An associates degree in accounting or related equivalent education, training and experience, along with accurate data entry skills and exceptional math skills are desired. Outstanding written and verbal communication and listening skills are also required.
Attributes
Analytical, team-oriented individual who is a hard worker, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
Auto-ApplyAccounts Receivable, Customer Service Operations
Collector job in Montpelier, VT
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Accounts Receivable Specialist - Career Advancement Opportunities!!!
Collector job in Rutland, VT
The Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, creating positive pay habits, and assisting customers with billing and service inquiries.
Hiring Range: From $18.00-$22.00 per hour.
Key Responsibilities
* Implements collection processes for past due accounts utilizing the multiple systems involved in the management of Casella customer accounts.
* Documents all internal and external communications to ensure proper transmission of customer interactions.
* Assesses the critical information within a customers' account to determine the best course of action while retaining the customer.
* Manages a portfolio of customers by communicating via phone, fax, email and customer portals regarding balances.
* Manages communications and engages in active listening with customers, confirming or clarifying information to resolve questions and concerns.
* Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued.
* Adheres to all departmental procedures regarding daily operations to provide consistent customer experiences.
* Acts as a liaison between customers and other departments within the organization to mitigate credit risk.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Career Path Definitions & Distinctions
Entry Level: Demonstrates the ability to identify account type, billing process and service levels. Can competently navigate through multiple platforms and systems. Is able to read and reconcile account history identifying discrepancies, billing needs, account stats and resolution needed. Ability to manage portfolios for one line of business. Ability to leverage department resource to execute monthly reporting needs and standards. Effectively manages a portfolio of customers via phone, fax, email and customer portals regarding their accounts. Fields inbound phone calls and resolves inquiries. Maintains communication with customer and division teams. Demonstrates proper Excel skills. Has 0-2 years of accounting or related experience, associates degree in accounting or finance related field or equivalent experience.
Intermediate Level: Demonstrates competencies of all Entry Level requirements with little to no assistance. Has the ability to perform unapplied cash process, assists with training of new staff and understands the bankruptcy process. Has the ability to resume services and billing on delinquent accounts. Has the ability to manage portfolios for two lines of business. Leverages educational opportunities for advanced training in customer service, conflict resolution and company technology platforms. Demonstrates advanced Excel skills, 2-4 years of accounting or related experience, Bachelor's Degree in Accounting or Finance related field or equivalent experience.
Senior Level: Demonstrates the ability to cross trail lines of business, process basic adjustments under $3,500.00 within an account or singe division. Ability to manage portfolios for 3 or more lines of business. Process credit requests up to $5,000.00. Is proficient in reading Dun & Bradstreet and Experian reports. Can navigate systems at an advanced level and can describe system processes to peers. Has the ability to mentor and assist with the implementation of training collectors at the Entry and Intermediate levels. Has successfully completed leadership classes. Demonstrates advances analytical ability to analyze and communicate the impact of changes to accounts. Exhibits excellent verbal, written, and formal presentation skills, 3-5 years of accounting experience, billing experience and has a Bachelor's Degree in Accounting or Finance related field.
Education, Experience & Qualifications
The successful candidate will have an associate's degree or equivalent experience, have the ability to work with specific timelines, the ability to work on site in Rutland, VT and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment and 0-2 years of accounting or related experience is desired. A bachelor's degree in an accounting or finance related field and customer service experience is preferred.
Proficiency with Microsoft Office Applications, basic to intermediate knowledge or Excel, excellent verbal, written, analytical and formal presentation skills and the ability to work under pressure are required.
Attributes
Responsible, team-oriented individual who is attentive, organized, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
Auto-Apply