Main Purpose of the Role:
The Resolution Analyst's main purpose is to gather, analyze, and interpret data to help the resolution management make informed business decisions. It involves working closely with various internal departments to identify trends, develop insights, and provide actionable recommendations. Analytical skills and attention to detail will be crucial in driving the company's strategic initiatives and improving the overall performance of the team.
Main Tasks:
Gather data from various sources and analyze this data to identify trends, patterns, and insights that can inform business strategies.
Monitor key performance indicators (KPIs) and other metrics to track the organization's performance by providing regular updates to management and specialists.
Performing Quality Checks on Resolution Cases.
Updating weekly and monthly reports.
Assisting management with ad hoc projects by tracking project progress, managing timelines, and ensuring that project goals are met.
Assisting in the documentation of these projects and the communication for the team to ensure that action items are completed timely.
Back up resolution specialists while out by completing cases and monitoring emails.
Requirements:
*Must be a current student graduating in 1-2 years*
*Must be able to commit to 20-hours per week while in college*
*Must be able to work on-site in our Virginia Beach location all year including summers*
Studies in Maritime, Supply Chain or Logistics a plus!
Strong analytical and problem-solving skills.
Excellent communication and presentation skills.
Ability to work independently and as part of a team.
Attention to detail and a high level of accuracy in work.
$43k-74k yearly est. 2d ago
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Account Rep Dock Door
Crown Equipment Corporation 4.8
Collector job in Chesapeake, VA
:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts.
Develop a territory management plan to maximize time with customers.
Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence.
Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager.
Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch.
Minimum Qualifications
Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.
Strong communication, organizational, and time management skills.
Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
Intermediate computer skills including a working knowledge of Microsoft Office Suite.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Hampton Roads
Job Segment: Sales Rep, Warehouse, Business Manager, Sales, Manufacturing, Management
$36k-43k yearly est. 8d ago
Driver / Data Collector in Gloucester, VA
TSMG
Collector job in Gloucester Point, VA
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.
Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$35k-40k yearly est. 5d ago
Billing Specialist
Atlantic Heating & Cooling Service
Collector job in Virginia Beach, VA
We are looking for a detail-oriented, reliable Billing Clerk to correspond with customers regarding payments, issue invoices, and process credit memos. The Billing Clerk will also be tasked with updating accounting records with issued invoices, new payments, customer information, etc. You should be able to multitask, deal with customer concerns in a professional manner and assist the accounting department with the preparation of financial reports.
To be successful as a Billing Clerk, you should have a good grasp of accounting practices and strong organizational skills. An outstanding candidate will demonstrate excellent communication skills and a knack for working with numbers.
Billing Clerk Responsibilities:
Creating and issuing invoices to customers.
Processing credit memos.
Preparing account statements for customers.
Following up on outstanding payments and answering customer queries.
Monitoring all payments and preparing monthly billing reports.
Managing account balances and resolving inconsistencies.
Assisting the accounting department with the preparation of financial reports.
Updating accounting records with issued invoices, processed payments, new balances, and customer contact information.
Billing Clerk Requirements:
High school diploma/GED.
Previous experience as a billing clerk or in a similar role.
Knowledge of accounting software such as Sage50.
Working knowledge of accounting standards and relevant legal regulations.
Strong communication, organizational and time-management skills.
Ability to work efficiently under pressure.
Proficient in Microsoft Office.
Excellent math skills.
Strong attention to detail.
$30k-41k yearly est. Auto-Apply 31d ago
Collections Agent AWS 4090
Bill Gosling Outsourcing Corp
Collector job in Hampton, VA
Join a Team That's Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where
fun meets results
!
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
What You'll Do:
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
Negotiate payment terms/arrangements if applicable.
Review account status/information thoroughly to understand the customer's inquiry/need.
Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information
Champion company core values and other company programs
Other duties as assigned
Education
North America - Minimum High School Diploma or equivalent is required
Philippines - Minimum of 2 years post-secondary or equivalent is required
Costa Rica - No Minimum requirement
United Kingdom - No Minimum requirement
Trinidad & Tobago - Minimum 3 CSEC passes
English is compulsory in all locations
Experience
Previous experience in a Collections role is preferred but not required
Certificates/Licenses:
Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required
What We're Looking For:
INFORMATION SECURITY RESPONSIBILITIES
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role.
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website - ***********************************
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.
If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know.
Bill Gosling Outsourcing - Where your career thrives!
$36k-66k yearly est. Auto-Apply 44d ago
Billing Coordinator
Depot Connect International
Collector job in Chesapeake, VA
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
Role Overview:
To issue invoices to customers. Review orders and work orders for correct documentation. Experience in the transportation industry strongly preferred.
Address: 4141 S. Military Hwy Chesapeake, VA. 23321
Pay Rage: $20-$21/hr
Shift: 1st shift
Position Responsibilities:
Calculating charges to customers & clients
Issuing invoices to customers & clients
Checking and reviewing customer orders and work orders/estimates for correct documentation
Data entry, mail & some telephone duties as well as other administrative support tasks
Qualifications:
High school diploma or GED
1 year Office Administrative &/or Billing or relevant experience
1 year Google Suite Experience
Strong organizational skills
Ability to effectively prioritize
Possess strong verbal and written communication skills
DCI Benefits:
Medical, dental and vision Insurance
401(k) with generous employer match
Paid time off, including 10 paid holidays
Optional health savings account & flexible spending account
Life insurance
Employee assistance program
Parental leave
Referral program
Tuition reimbursement
$20-21 hourly 34d ago
Billing Specialist
Renova One
Collector job in Chesapeake, VA
Job DescriptionDescription:
Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value.
Job Summary:
As a Billing Specialist at Renova One, you will be responsible for accurate and timely customer billing, cash application, and supporting core accounting processes. The ideal candidate is organized, dependable, and interested in growing their accounting skill set - including learning Accounts Payable over time. This position plays a key role in ensuring strong cash flow, clean customer accounts, and smooth coordination between operations, sales, and accounting.
Responsibilities & Duties:
Prepare and process customer invoices accurately and on time
Review billing data for completeness, accuracy, and proper approvals
Resolve billing discrepancies and respond to internal and customer inquiries
Ensure billing aligns with contracts, pricing, and project/job details
Apply customer payments (ACH, check, wire, credit card) to the correct accounts
Reconcile customer accounts and research payment variances or short pays
Assist with AR aging reviews and follow up on open or unapplied items
Support month-end close activities related to billing and cash receipts
Learn and assist with AP processing, including invoice entry and coding
Support vendor reconciliations and help resolve invoice discrepancies
Assist with AP workflows as part of cross-training and development
Maintain accurate records and documentation
Support audits, reporting, and internal controls as needed
Collaborate with accounting and operations teams to improve processes
Requirements:
Qualifications:
At least 3 years of experience in billing, AP/AR, or accounting support
Experience with cash application or payment posting preferred
Basic understanding of accounting principles
Experience with accounting or ERP systems (e.g., Sage Intacct, NetSuite, QuickBooks, or similar) a plus
Strong attention to detail and ability to manage multiple priorities
Clear communicator with strong follow-up skills
Comfortable working in a fast-paced, deadline-driven environment
Other:
All offers of employment are contingent upon a drug panel and a background check
Valid Driver's License is required
Your information will be kept confidential according to EEO guidelines
$30k-41k yearly est. 13d ago
Billing Clerk
Casey Products, LLC 3.8
Collector job in Newport News, VA
Casey Auto Group is seeking a Billing Clerk to join our Accounting Team!
Are you a highly organized and detail-focused professional looking to utilize your administrative and accounting skills? Casey Auto Group is seeking a dedicated Billing Clerk to join our Accounting Department and manage the core financial processing of our vehicle sales.
Summary of Position:
The Billing Clerk is a vital role responsible for obtaining and processing retail, lease, and wholesale sales files for all Casey Auto Group dealerships. Key responsibilities include accurately posting sales, managing sales commission, processing warranty payables, ensuring correct accruals, and calculating front and back-end gross profit.
Essential Duties and Responsibilities:
The successful candidate will be responsible for the following key functions:
Transaction Processing: Post all retail and wholesale transactions, ensuring accuracy for correct general ledger balances and gross profit reporting.
Payroll & Compensation: Prepare bi-monthly sales payroll and correctly expense sales team salaries and bonuses for each pay cycle.
Verification & Reconciliation: Verify accounting gross profit and sales commission calculations.
Documentation & Logs: Maintain accurate deal logs and sales people commission logs, and keep current filing of RCI's, Wholesale Bill of Sales, and sales people pay sheets.
Administrative Tasks: Issue refund checks for vehicle deposits and access computer files to compile reports as requested.
Inventory & Warranty: Review and adjust inventory as needed, and submit or exclude Limited Warranties (Q) for all retail new and used sales.
Qualifications:
To thrive in this role, an individual must meet the following requirements:
Experience: Accounting degree or extensive knowledge of accounting, plus one year of general office experience is required.
Typing Proficiency: Ability to type at least 50 WPM.
Comprehension: Ability to read and understand complex instructions and information.
Detail Orientation: Proven ability to perform each essential duty satisfactorily, with extreme accuracy and professionalism.
Highly organized and able to work in fast-paced environment.
Proficient in accounting software and Microsoft Office. Reynolds and Reynolds background is a plus.
Prior automotive accounting experience and/or automotive dealership experience are strongly preferred.
Why Join Our Team?
At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed:
Compensation & Schedule
Pay range: $17.00-$20.00 per hour, depending on experience.
Full-Time Schedule: Monday-Friday, 8:00am-5:00pm. Some overtime may be required.
Weekly paychecks.
Comprehensive Benefits
Medical, Dental, and Vision Insurance
FSA/HSA/LPFSA
Prescription drug coverage
HealthJoy App - company-paid healthcare navigation tool
Employee Assistance Program
401(k) with company contribution upon eligibility
Short- and Long-Term Disability
Legal Resources coverage & ID Protection
Work-Life Balance
Vacation & Holiday pay
Employee Perks
Employee referral bonus programs
Employee parts & service discounts
Discounted gym memberships to OneLife & YMCA
APPLY NOW!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$17-20 hourly Auto-Apply 60d+ ago
Accounts Receivable Specialist (Multi-Hire)
DHRM
Collector job in Norfolk, VA
Title: Accounts Receivable Specialist (Multi-Hire)
State Role Title: Admin and Office Spec III
Hiring Range: Commensurate with experience and credentials
Pay Band: 3
Agency Website: ***********
Recruitment Type:
Job Duties
Ensure due diligence is followed in actively collecting the University's receivables. Ensure that all un-reconciled differences and adjustments are resolved promptly and accurately and in compliance with University and State guidelines and regulations. To provide responsive customer service to students, parents, faculty, staff and others in a timely, accurate and professional manner by responding to inquiries related to students' accounts.
Minimum Qualifications
The ability to perform basic mathematical calculations, accurately and with attention to detail. Basic knowledge of State regulations related to debt collections. The ability to effectively communicate and interact positively with students, faculty, staff and the general public and provide excellent customer service.
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.
EEO Statement
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.
Contact Information
Name: Norfolk State University
Phone: ************
Email: Email material not accepted.
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
$36k-49k yearly est. 54d ago
Collections Specialist
Indel Power Group
Collector job in Portsmouth, VA
Indel Power Group Portsmouth, VA Indel Power Group has an opening for a Collections Specialist at our corporate office in Portsmouth, Virginia. This individual should be organized with the ability to multi-task and possess good customer and communication skills. Joining the credit team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.
Key Responsibilities
Perform collection calls and emails on assigned portfolio of customers
* High volume experience is highly preferred
* Accounts receivable, research, and invoice adjustments
* Ensure customer statements, invoices and demand letters are sent to customers.
* Reconcile customer balances to ensure accuracy and alignment with the customer.
* Schedule/confirm payment deliveries.
* Obtain agreements to pay and arrange and enforce payment plans.
* Collaborate with AR team, Sales, management regarding disputes, problem accounts, and develop resolutions to collect the outstanding balances.
* Document conversations and establish follow up routine for timely collection.
* Complete daily/weekly collection reports.
* Other projects as assigned.
Requirements
* Associates or bachelor's degree in accounting, finance, or business-related field preferred
* Minimum of 2 years collections experience including interaction with a large customer base preferred
* Proficient in MS Excel (vlookups, pivot tables) and MS Office
* Strong verbal and written communication ability along with negotiation/collection skills
* Strong organizational, time management, priority setting, and problem-solving abilities.
* Ability to work in office and/ or remotely as required.
Why Indel Power Group
* Competitive compensation package, DOE
* Rewarding work environment
* Opportunities for relocation & advancement
* Long established, family-owned business
Indel Power Group offers:
* Excellent medical, dental, & vision coverage
* Health savings account
* Short-term/long-term disability and employee life insurance
* 401k, with matching
* Employee Assistance Program (EAP)
* Paid Annual Leave
* Eight Paid Holidays
* Employee Referral Program
* On the job paid training
* Company events and employee recognition programs
Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Posting Details Posting Details Working Title Account Collection Specialist Number 01014A Department FINANCE OFFICE Classified Type of Job Full Time EEO Category B Professionals Job Description This position is responsible for performing the assignment; accounting; and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures. This position finalizes accounts with the Department of Taxation. This position performs the assignment of Perkins loans. This position will provide a central point of communication for collection agencies and internal staff.
Type of Recruitment
Knowledge, skills and abilities
Working knowledge of the Fair Debt Collection Practices Act, FERPA and Account Receivable applications. Working knowledge of state and federal regulations concerning delinquent accounts and collection laws. Working knowledge of Generally Accepted Accounting Principles. Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts. Demonstrated proficiency with Microsoft Office applications, especially Excel. Excellent interpersonal skill, strong problem solving, analytical and communication skills, both written and oral.Ability to compose effective collection correspondence. Demonstrated ability to work with automated financial systems. Demonstrated ability to perform complex mathematical computations.
Special licenses, registration or certification
None
Education or training
none
Level and type of experience
Some closely related working experience in the collection of delinquent accounts or in student accounts receivable.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Some Banner experience. Financial Aid, Student Services, Student Account or related background preferred. Bachelor's Degree in Accounting, Finance, Business Administration or an equivalent combination of education and/or experience.
Conditions of Employment
This position is considered essential personnel and may be subject to working during university closings.This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
Annual Salary/Hourly Rate
Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number
S03162
Job Open To
General Public
Open Date
12/22/2025
Close Date
Open Until Filled
Yes
Special Instructions Summary
N/A
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
$28k-40k yearly est. 37d ago
Driver / Data Collector in Gloucester, VA
Tsmg
Collector job in Gloucester Point, VA
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$35k-40k yearly est. Auto-Apply 60d+ ago
Collections Agent
Life Protect 24/7, Inc.
Collector job in Norfolk, VA
Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base.
Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday
How do you do that?
You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month.
You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity!
Other responsibilities include:
Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product
Handling customer complaints
Identifying & reporting escalated issues and complaints to management
Processing sales & cancellations
Offering savings opportunities and switching the form of payment when applicable
Having a good understanding of assigned goals and objectives
Perform other duties as assigned by management
What we offer:
Competitive Pay
Weekly Pay
Paid Training
Paid Time Off
Medical, Dental, Vision, AD&D, and Life Insurance
HSA Options
401k with Company Match
Employee Development Program
Employee Product Discount
Beautiful Call Center Work Space
Convenient access to walking trails and Norfolk Premium Outlets
What you offer:
Must be at least 18 years of age
High school diploma or equivalent
Strong computer and interpersonal communication skills
1-2 years of customer service in a call center, service industry, or retail sales
A customer-focused approach with adaptability to new situations
Ability to multitask, prioritize, and manage time
Motivation, and desire to achieve powered by YOU!
Paid Hourly + Commission
Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions
Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday
If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
$1.4k monthly Auto-Apply 60d+ ago
Billing Specialist
Atlantic Heating & Cooling Service
Collector job in Virginia Beach, VA
Job Description
We are looking for a detail-oriented, reliable Billing Clerk to correspond with customers regarding payments, issue invoices, and process credit memos. The Billing Clerk will also be tasked with updating accounting records with issued invoices, new payments, customer information, etc. You should be able to multitask, deal with customer concerns in a professional manner and assist the accounting department with the preparation of financial reports.
To be successful as a Billing Clerk, you should have a good grasp of accounting practices and strong organizational skills. An outstanding candidate will demonstrate excellent communication skills and a knack for working with numbers.
Billing Clerk Responsibilities:
Creating and issuing invoices to customers.
Processing credit memos.
Preparing account statements for customers.
Following up on outstanding payments and answering customer queries.
Monitoring all payments and preparing monthly billing reports.
Managing account balances and resolving inconsistencies.
Assisting the accounting department with the preparation of financial reports.
Updating accounting records with issued invoices, processed payments, new balances, and customer contact information.
Billing Clerk Requirements:
High school diploma/GED.
Previous experience as a billing clerk or in a similar role.
Knowledge of accounting software such as Sage50.
Working knowledge of accounting standards and relevant legal regulations.
Strong communication, organizational and time-management skills.
Ability to work efficiently under pressure.
Proficient in Microsoft Office.
Excellent math skills.
Strong attention to detail.
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Join a Team That's Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where
fun meets results
!
As a Bilingual (English/Spanish) Collection Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions.
What You'll Do:
Contact customers via phone, email, and mail to collect overdue payments
Negotiate payment plans and settlements with customers to resolve outstanding debts
Document all customer interactions and payment arrangements accurately in the system
Follow up with customers to ensure payment agreements are upheld
Collaborate with other team members to develop strategies for improving collection efforts
Provide excellent customer service while adhering to company policies and regulations
What We're Looking For:
Ability to work full-time (40-hours per week) year round
Flexible availability - shifts will be a mixture of morning, afternoon and weekends
Experience in a customer service is required
Previous experience in finance or call center environment is an asset.
Strong attention to detail and organizational skills.
Excellent communication skills, both written and verbal.
Ability to work independently and manage time effectively in a fast-paced environment.
Proficiency in using loan processing software and Microsoft Office Suite (Excel, Word).
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website - ***********************************
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.
If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know.
Bill Gosling Outsourcing - Where your career thrives!
$36k-66k yearly est. Auto-Apply 42d ago
Billing Coordinator
Depot Connect International
Collector job in Chesapeake, VA
Job Description
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
Role Overview:
To issue invoices to customers. Review orders and work orders for correct documentation. Experience in the transportation industry strongly preferred.
Address: 4141 S. Military Hwy Chesapeake, VA. 23321
Pay Rage: $20-$21/hr
Shift: 1st shift
Position Responsibilities:
Calculating charges to customers & clients
Issuing invoices to customers & clients
Checking and reviewing customer orders and work orders/estimates for correct documentation
Data entry, mail & some telephone duties as well as other administrative support tasks
Qualifications:
High school diploma or GED
1 year Office Administrative &/or Billing or relevant experience
1 year Google Suite Experience
Strong organizational skills
Ability to effectively prioritize
Possess strong verbal and written communication skills
DCI Benefits:
Medical, dental and vision Insurance
401(k) with generous employer match
Paid time off, including 10 paid holidays
Optional health savings account & flexible spending account
Life insurance
Employee assistance program
Parental leave
Referral program
Tuition reimbursement
$20-21 hourly 30d ago
Driver / Data Collector in Gloucester, VA
TSMG
Collector job in Gloucester Point, VA
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$35k-40k yearly est. 13d ago
Collections Agent
Life Protect 24 7 Inc.
Collector job in Norfolk, VA
Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base.
Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday
How do you do that?
You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month.
You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity!
Other responsibilities include:
Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product
Handling customer complaints
Identifying & reporting escalated issues and complaints to management
Processing sales & cancellations
Offering savings opportunities and switching the form of payment when applicable
Having a good understanding of assigned goals and objectives
Perform other duties as assigned by management
What we offer:
Competitive Pay
Weekly Pay
Paid Training
Paid Time Off
Medical, Dental, Vision, AD&D, and Life Insurance
HSA Options
401k with Company Match
Employee Development Program
Employee Product Discount
Beautiful Call Center Work Space
Convenient access to walking trails and Norfolk Premium Outlets
What you offer:
Must be at least 18 years of age
High school diploma or equivalent
Strong computer and interpersonal communication skills
1-2 years of customer service in a call center, service industry, or retail sales
A customer-focused approach with adaptability to new situations
Ability to multitask, prioritize, and manage time
Motivation, and desire to achieve powered by YOU!
Paid Hourly + Commission
Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions
Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday
If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
$1.4k monthly Auto-Apply 60d+ ago
Collections Agent
Life Protect 24/7
Collector job in Norfolk, VA
Job Description
Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base.
Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday
How do you do that?
You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month.
You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity!
Other responsibilities include:
Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product
Handling customer complaints
Identifying & reporting escalated issues and complaints to management
Processing sales & cancellations
Offering savings opportunities and switching the form of payment when applicable
Having a good understanding of assigned goals and objectives
Perform other duties as assigned by management
What we offer:
Competitive Pay
Weekly Pay
Paid Training
Paid Time Off
Medical, Dental, Vision, AD&D, and Life Insurance
HSA Options
401k with Company Match
Employee Development Program
Employee Product Discount
Beautiful Call Center Work Space
Convenient access to walking trails and Norfolk Premium Outlets
What you offer:
Must be at least 18 years of age
High school diploma or equivalent
Strong computer and interpersonal communication skills
1-2 years of customer service in a call center, service industry, or retail sales
A customer-focused approach with adaptability to new situations
Ability to multitask, prioritize, and manage time
Motivation, and desire to achieve powered by YOU!
Paid Hourly + Commission
Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions
Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday
If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
How much does a collector earn in Virginia Beach, VA?
The average collector in Virginia Beach, VA earns between $24,000 and $44,000 annually. This compares to the national average collector range of $27,000 to $44,000.