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Collector jobs in Virginia Beach, VA

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  • Billing Specialist

    DHRM

    Collector job in Virginia Beach, VA

    Title: Billing Specialist State Role Title: Financial Services Spec I Hiring Range: $24.00-$28.00 Pay Band: 4 Recruitment Type: General Public - G Job Duties This position: Ensures all insurance claims are billed timely and accurately, past due accounts are monitored and followed up on, and resident trust fund is administered in accordance with state and federal guidelines. The Billing Specialist is responsible for providing appropriate, accurate, and timely accounts receivable processing. The Billing Specialist will compute, classify, and record numerical data to keep financial records complete. They will also perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records with the support of the Business Office Manager. Shift Schedule for this position: Monday through Wednesday 8:00am-4:30pm and Thursday 8:00am-12:00pm. Minimum Qualifications Knowledge and understanding of the Commonwealth of Virginia's Accounting policies and procedures, especially those related to accounts receivable and billing. Knowledge of Medicare/Medicaid requirements and billing processes. Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, designing forms, and other office procedures and terminology. Excellent knowledge of principles and processes for providing customer and personal services. Knowledge of economic and accounting principles and practices. The ability to use mathematics to solve problems and reach logical conclusions. Communicate effectively with others. Ability to be flexible while learning new tasks associated with the work unit programs. Additional Considerations Must have skilled nursing care billing experience, including UB-04, Medicare/Medicaid, third party payables, and managed care. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. The Commonwealth does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work. Excluding current DVS employees, the selected candidate MUST pass a criminal background check. For consideration for this position, candidates MUST apply online at ********************** Applicants are encouraged to be specific regarding job-related knowledge, skills, and abilities. Resumes are encouraged but do not substitute submittal of the online application. Applications submitted via postal mail, email, or fax will not be considered. Please contact Human Resources if you need assistance. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department of Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable to DARS to get their Certificate of Disability. If you need to obtain a Certificate of Disability, use this link: *********************************************** or call DARS at ************. Contact Information Name: Natasha Hughes Phone: ************ Email: ************************ In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $24-28 hourly 46d ago
  • Collection Specialist / Automobile Receivables

    Capital Credit

    Collector job in Virginia Beach, VA

    Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job SummaryWe are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Resolve issues with customers that have past due accounts Maintain accurate documentation of account status and collection efforts Report on collection activity and present to management Qualifications High school diploma/GED required Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with Microsoft Office, Excel, and computer databases Ability to work well under pressure Excellent communication and negotiation skills Able to communicate in English and Spanish Compensation: $18.00 - $25.00 per hour About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.
    $18-25 hourly Auto-Apply 60d+ ago
  • Medical Billing Specialist (ON SITE in Virginia Beach) Part time or Full Time

    Thrive Proactive Health

    Collector job in Virginia Beach, VA

    Job Description Employment Type: Part time or Full-Time The Opportunity We are looking for a Medical Billing Specialist (ON SITE) in our office who is detail-oriented, motivated, and eager to grow. This role is a vital part of our Revenue Cycle Management (RCM) team, supporting patients, providers, and our business by managing the full claims cycle-from clean submission to final payment. You'll work closely with our front-end team, providers, and third-party billing partners while learning the ins and outs of insurance billing, denials, appeals, and patient financial support. This position is ideal for someone who enjoys problem-solving, thrives in multiple software systems, and wants to advance their career in healthcare finance and revenue management. (Please note: this is an on sight, in office role in Virginia Beach, VA. Candidates seeking fully remote work will not be considered.) What You'll Do Insurance & Eligibility Verification: Obtain pre-authorizations, referrals, and verify patient eligibility for services. Claims Management: Submit and follow up on claims, corrected claims, and appeals. Denials & A/R Management: Investigate, appeal, and resolve denied claims; manage underpayments and accounts receivable aging reports. Payment Posting: Post payments, adjustments, refunds, and transfers of responsibility. Communication: Work with insurance companies, providers, and patients to resolve billing questions. Patient Financial Support: Set up payment plans, process monthly statements, and coordinate collections with a patient-centered approach. Front-End Collaboration: Ensure co-pays, deductibles, and self-pay fees are collected accurately. Credentialing & Contract Management: Support credentialing, payer contract updates, and EDI/EFT/ERA enrollments. System & Documentation Management: Maintain billing software accuracy, update fee schedules, and manage payer documentation. Compliance: Ensure all billing practices align with HIPAA and payer regulations. What We're Looking For Prior medical billing experience preferred (but we will train the right candidate) Strong attention to detail and accuracy Excellent communication skills with patients, providers, and payers Comfort working in multiple software systems (EHR, clearinghouses, payer portals, spreadsheets) Ability to prioritize tasks and meet deadlines Commitment to patient-centered service and confidentiality Career Path & Growth Growth opportunities within our Admin RCM department: Level 1 - Medical Billing Specialist (Entry): Learn systems, submit claims, post payments, follow up on denials. Level 2 - Medical Billing Specialist (Experienced): Take ownership of full claim lifecycles, denials, appeals, and collections. Level 3 - Senior Billing Specialist / Billing Lead: Mentor peers, manage audits, support credentialing, improve workflows. Level 4 - Revenue Cycle Manager: Lead the billing department, oversee contracts, analyze KPIs, and guide strategy. Benefits of Working with Us Competitive hourly pay with opportunities for raises as you advance Career growth opportunities Supportive, collaborative team culture Exposure to multiple aspects of healthcare business operations A mission-driven company that helps people live healthier, more resilient lives About UsAt Thrive Proactive Health, we're more than a clinic-we're a team of professionals dedicated to helping people move out of survival mode and truly thrive. Our multidisciplinary team blends physical therapy, chiropractic, acupuncture, massage, and fitness with proactive health practices. Behind the scenes, our admin team is the backbone that ensures financial accuracy, payer compliance, and an excellent patient billing experience. Powered by JazzHR Ga9yGbYiJG
    $30k-41k yearly est. 10d ago
  • Bilingual Collection Agent (English/Spanish Required)

    Bill Gosling Outsourcing Corp

    Collector job in Hampton, VA

    Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! As a Bilingual (English/Spanish) Collection Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions. What You'll Do: Contact customers via phone, email, and mail to collect overdue payments Negotiate payment plans and settlements with customers to resolve outstanding debts Document all customer interactions and payment arrangements accurately in the system Follow up with customers to ensure payment agreements are upheld Collaborate with other team members to develop strategies for improving collection efforts Provide excellent customer service while adhering to company policies and regulations What We're Looking For: Ability to work full-time (40-hours per week) year round Flexible availability - shifts will be a mixture of morning, afternoon and weekends Experience in a customer service is required Previous experience in finance or call center environment is an asset. Strong attention to detail and organizational skills. Excellent communication skills, both written and verbal. Ability to work independently and manage time effectively in a fast-paced environment. Proficiency in using loan processing software and Microsoft Office Suite (Excel, Word). Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
    $36k-66k yearly est. Auto-Apply 22d ago
  • Billing Specialist

    American Family Care, Inc. 3.8company rating

    Collector job in Norfolk, VA

    Benefits: * 401(k) * 401(k) matching * Competitive salary * Health insurance Key Responsibilities: * Prepare, review, and submit medical claims (electronic and paper) to insurance companies and third-party payers. * Verify insurance coverage, eligibility, and patient demographics prior to claim submission. * Review Explanation of Benefits (EOBs) and remittance advice for payment accuracy and claim denials. * Identify, research, and resolve claim rejections or denials promptly. * Conduct timely and professional follow-up with insurance companies and patients on unpaid or underpaid claims. * Post payments, adjustments, and reconcile accounts accurately in the practice management system. * Communicate with providers and clinical staff regarding missing or incomplete documentation impacting billing. * Maintain knowledge of current CPT, ICD-10, and HCPCS codes, as well as payer policies and reimbursement guidelines. * Generate aging reports and assist in collections efforts as needed. * Ensure confidentiality and compliance with HIPAA regulations in all billing activities. Qualifications: * High school diploma or equivalent required; Associate's degree or certification in medical billing/coding preferred. * 1-3 years of experience in medical billing, collections, or revenue cycle management. * Strong understanding of medical terminology, coding systems, and insurance claim processes. * Excellent attention to detail, problem-solving, and organizational skills. * Effective communication and customer service skills. * Proficiency with electronic health records (EHR) and billing software. Compensation: $45,000.00 - $50,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $45k-50k yearly 49d ago
  • AR Follow-up and Denial Specialist

    Jordan Young Institute 3.2company rating

    Collector job in Virginia Beach, VA

    Job DescriptionDescription: Title: AR Follow-up and Denial Specialist Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting an experienced AR Follow-up and Denial Specialist. The ideal candidate is experienced with analyzing and resolving insurance claim denials, correcting errors, and securing accurate reimbursement from payers. This role requires strong analytical, coding, and communication skills, with a focus on denial prevention, timely appeals, and collaboration across the revenue cycle team. What you will do: Claims Review & Correction Review denied and unpaid claims to verify coding and billing accuracy. Correct errors and submit revised claims when necessary. Investigate claims with no payer response to confirm receipt and follow up. Denial Management & Appeals Analyze denials and generate effective, well-researched written appeals. Appeal denials through coding review, contract interpretation, medical record review, and direct payer interaction. Maintain detailed knowledge of payer websites and appeal processes for commercial and government payers. Ensure appeals and reconsideration requests are completed accurately and on time. Trend Analysis & Communication Identify recurring denial trends or payer policy changes affecting reimbursement. Communicate trends to management and recommend process improvements to prevent reoccurrence. Support and participate in process and quality improvement initiatives. Collaboration & Education Confer with coders, billing staff, and revenue cycle managers on coding or claim issues. Provide education to team members on payer policies and denial prevention. Collaborate on special projects and assist management with additional tasks as assigned. Account Reconciliation Work assigned follow-up queues, including identification of missing payments, overpayments, and credits on accounts. Document all actions taken in the practice management system. What you bring to the table: You are a detail-oriented and dependable professional with a strong grasp of accounts receivable and denial processes. You take ownership of your work, communicate clearly, and consistently meet deadlines in a fast-paced environment. You bring: Minimum of 3 years' experience in a medical billing department (orthopedic or surgical experience strongly preferred). In-depth knowledge of healthcare billing, claims processing, payer follow-up, and appeals. Proficiency with payer websites, Microsoft Outlook, Word, and Excel. Coding knowledge sufficient to process denied claims and support appeals. Strong reasoning, critical thinking, analytical, and mathematical skills. Ability to work independently with high productivity and attention to detail. CPC certification preferred but not required. High School Diploma or GED required. Equal Opportunity Employer Aligned Orthopedic Partners is an equal opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:
    $35k-43k yearly est. 8d ago
  • Billing Clerk

    Casey Products, LLC 3.8company rating

    Collector job in Newport News, VA

    Casey Auto Group is seeking a Billing Clerk to join our Accounting Team! Are you a highly organized and detail-focused professional looking to utilize your administrative and accounting skills? Casey Auto Group is seeking a dedicated Billing Clerk to join our Accounting Department and manage the core financial processing of our vehicle sales. Summary of Position: The Billing Clerk is a vital role responsible for obtaining and processing retail, lease, and wholesale sales files for all Casey Auto Group dealerships. Key responsibilities include accurately posting sales, managing sales commission, processing warranty payables, ensuring correct accruals, and calculating front and back-end gross profit. Essential Duties and Responsibilities: The successful candidate will be responsible for the following key functions: Transaction Processing: Post all retail and wholesale transactions, ensuring accuracy for correct general ledger balances and gross profit reporting. Payroll & Compensation: Prepare bi-monthly sales payroll and correctly expense sales team salaries and bonuses for each pay cycle. Verification & Reconciliation: Verify accounting gross profit and sales commission calculations. Documentation & Logs: Maintain accurate deal logs and sales people commission logs, and keep current filing of RCI's, Wholesale Bill of Sales, and sales people pay sheets. Administrative Tasks: Issue refund checks for vehicle deposits and access computer files to compile reports as requested. Inventory & Warranty: Review and adjust inventory as needed, and submit or exclude Limited Warranties (Q) for all retail new and used sales. Qualifications: To thrive in this role, an individual must meet the following requirements: Experience: Accounting degree or extensive knowledge of accounting, plus one year of general office experience is required. Typing Proficiency: Ability to type at least 50 WPM. Comprehension: Ability to read and understand complex instructions and information. Detail Orientation: Proven ability to perform each essential duty satisfactorily, with extreme accuracy and professionalism. Highly organized and able to work in fast-paced environment. Proficient in accounting software and Microsoft Office. Reynolds and Reynolds background is a plus. Prior automotive accounting experience and/or automotive dealership experience are strongly preferred. Why Join Our Team? At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed: Compensation & Schedule Pay range: $17.00-$20.00 per hour, depending on experience. Full-Time Schedule: Monday-Friday, 8:00am-5:00pm. Some overtime may be required. Weekly paychecks. Comprehensive Benefits Medical, Dental, and Vision Insurance FSA/HSA/LPFSA Prescription drug coverage HealthJoy App - company-paid healthcare navigation tool Employee Assistance Program 401(k) with company contribution upon eligibility Short- and Long-Term Disability Legal Resources coverage & ID Protection Work-Life Balance Vacation & Holiday pay Employee Perks Employee referral bonus programs Employee parts & service discounts Discounted gym memberships to OneLife & YMCA APPLY NOW! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $17-20 hourly Auto-Apply 40d ago
  • Billing Clerk

    Sabine Surveyors Ltd.

    Collector job in Norfolk, VA

    Job Description Billing Clerk Gulf Copper Government Services is seeking a Billing Clerk to join our team on a permanent basis. About us: For over 75 years, Gulf Copper & Manufacturing has been a customer-driven leader in the marine and offshore industries, delivering unwavering quality and an uncompromising commitment to safety, integrity, and environmental protection. Benefits We Offer: 401 (k) Group Health & Dental Plan Short -& Long-Term Disability Insurance Life & Voluntary Life Insurance Holiday & Vacation Pay Employee Assistance Program Essential Duties and Responsibilities: This position is responsible for the following: Other duties may be assigned. Assign project numbers for new entries in CRM, open project SharePoint sites, and/or other appropriate systems. Monitor Customer Relationship Management (“CRM”) and/or other appropriate systems for project entries for accuracy, i.e., status and project start date. Open/close projects in the system and maintain project documentation including customer purchase orders, prejob budgets, etc. Set up project budgets in the ERP and/or appropriate other system and run the Cost Summary Report to confirm budget set up. Assist Project Managers with ongoing project reporting, cost review and cost correction. Attend project meetings with project managers and customers as needed. Process customer billing using the ERP and/or appropriate other system and Microsoft Excel to prepare billings and research billing issues. File the customer billing along with appropriate backup in the appropriate systems. Enter invoices in the Government's WAWF system and follow up through payment. Process revenue for month end and document revenue calculations. Communicate with Billing Manager / Accounting Managers/ Project Management and others. Contact customers to collect outstanding invoices and assist with customer questions. Attend the weekly collections meeting to update management on the status of unpaid invoices. Prepare and update Project Cash Flow forecasts. Perform other duties as assigned. Required Education & Experience: High school education or equivalent Some college courses in business, Accounting or Finance preferred. Five years of billing, accounting or equivalent experience required. Billing or accounting experience in an environment that uses Job Cost Accounting preferred. Computer literate, including advanced skills using Microsoft office (Word, Excel, Outlook) and experience with accounting software. Working Conditions: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to attend meetings at various sites. Mobility to climb up and down stairs all day, as needed. Health, transportation, and family arrangements to attend work every weekday from 8 am to 5 pm and work on the weekends, as needed. Strength to lift and carry materials weighing up to twenty (20) pounds. Vision to read printed materials and a computer screen, including the ability to look at a computer screen for at least eight hours each day. Hearing and speech to communicate in person and over the telephone. Regular exposure to all weather conditions, especially hot, humid, and/or rainy weather, combined with regular work time indoors in environmentally controlled conditions. Necessary Equipment Operation: Office equipment, including telephone, scanner, computer, printer.\ Special Skills: Excellent interpersonal and communication skills. High performance and a strong team player. Commitment to company values. Ability to function under pressure in a fast-paced environment. Ability to meet deadlines. * An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email: *********************. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail: *********************. Powered by JazzHR t3KsARyEEV
    $30k-41k yearly est. 20d ago
  • Collections Specialist

    Aston Carter 3.7company rating

    Collector job in Norfolk, VA

    As a Collections Specialist, you will play a pivotal role in managing and reconciling delinquent accounts, ensuring compliance with state collection laws. You will work closely with students and collection agencies to secure payments and resolve discrepancies. Responsibilities + Review delinquency reports and contact students to secure payment of past due balances in compliance with collection laws and procedures. + Respond to student communications via phone and email, performing research as necessary. + Reconcile the number of accounts sent to collections monthly, verifying with agency reports and researching discrepancies. + Collaborate with collection agencies to discuss payment amounts on student accounts. + Update account statuses in Banner and ensure accurate records when agencies close accounts. + Run weekly payment reports and submit them to the agency every Monday. + Post Tax Debt Set Off and collection agency statements accurately within 7 days of receipt. + Prepare payment memos for Accounts Payable within 5 days of posting. + Run the automated tax process daily and correct payment applications. + Prepare and submit paperwork for the 8300 form within 15 days of notification. + Assist with updating Touchnet Payment Plans for new semesters. + Prepare repayment agreements, monitor repayments, and ensure compliance. + Review and update procedures within one month of change and annually. + Run and prepare various account aging and collections reports monthly, using data to prepare trend graphs and reports for management. + Maintain statistics on accounts related to collections, payment plans, and enrollment. + Contact cohort accounts monthly to collect past due amounts and bring accounts current. + Annually analyze Perkins accounts not in the cohort and prepare for assignment each November. Essential Skills + 2-3 years of collections or accounts receivable experience, preferably in higher education or state/local government. + Basic proficiency in Excel, including pivot tables and vlookups. + Experience with cash applications and accounting. + Understanding of FERPA and Fair Debt Collections practice. Additional Skills & Qualifications + Experience with Colleague ERP or similar systems. + Ability to work with third-party collections firms. Work Environment This role is a full-time, fully onsite position from Monday to Friday, 8 AM to 5 PM. Enjoy the opportunity to support a large local university with a long-term open-ended contract. Benefit from six paid holidays and the potential to apply for permanent roles after six months. Contact Me! Catherine Sullivan View my availability here: Book a Meeting Job Type & Location This is a Contract position based out of Norfolk, VA. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Norfolk,VA. Application Deadline This position is anticipated to close on Dec 12, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $20-23 hourly 9d ago
  • Collections Representative

    Langley Federal Credit Union 4.2company rating

    Collector job in Newport News, VA

    Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Collections Representative to work on-site from our Oyster Point Bldg. located in Newport News, VA. We are pleased to offer a sign on Bonus for this position, to new hires who meet the criteria and complete their onboarding requirements. Job Summary: Communicates with members on their delinquent accounts by phone. Recommends and negotiates solutions to improve member account statuses. Performs skip-tracing and documents accounts accordingly to negotiate payment, following all regulatory and Langley guidelines. Essential Functions, Duties, and Responsibilities: Recommends resolutions to members with delinquent accounts by phone, manages and follows up when payment arrangements have not been met. Makes outbound collection attempts to members by telephone and or letter to determine reasons for delinquency and to assist them in bringing the account current on financial products like automobiles, personal loans, credit cards, mortgages, etc. Performs skip tracing inquiries and activities, as necessary to obtain contact information to contact members. Processes payment transfers and check by phone requests for members. Navigates multiple systems to contact, track and monitor member accounts. Utilizes negotiation skills to resolve defaults and delinquencies on members' accounts. Initiates repossession procedural workflows or legal workflows for review and assignment within a timely manner. Qualifications: One year of collections, customer service, sales or related experience is required. One year of college or technical school preferred. Our Keys to Success: Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassador - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results. Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learner - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here must be met by an employee to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. Specific vision requirements for the job include close vision (at 20 inches or less). Working Conditions: The work environment characteristics described here represent those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work will be performed in a temperature-controlled office environment where the noise level is typically moderate. This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice. We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!
    $28k-33k yearly est. 19d ago
  • Accounts Receivable Specialist

    Air Control Concepts 4.4company rating

    Collector job in Norfolk, VA

    Job Title: Accounts Receivable Specialist FLSA Status: Exempt Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience. We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors. Website: AIR Control Concepts | HVAC Partnerships, Growth & Support Across North America : The Accounts Receivable Specialist plays a crucial role in maintaining the financial health of the organization by ensuring timely collection of outstanding invoices. This position is responsible for managing customer accounts, processing payments, and reconciling discrepancies to minimize financial risk. The specialist will work closely with the sales and customer service teams to resolve billing issues and enhance customer satisfaction. By analyzing accounts receivable data, the specialist will contribute to the development of strategies to improve cash flow and reduce overdue accounts. Ultimately, this role is vital for supporting the company's overall financial objectives and maintaining strong relationships with clients Responsibilities: Manage and monitor accounts receivable aging reports to ensure timely collection of payments. Process incoming payments, including checks, credit card transactions, and electronic transfers. Communicate with customers regarding outstanding invoices and resolve any billing discrepancies. Collaborate with internal teams to address customer inquiries and improve billing processes. Prepare and maintain accurate records of all transactions and customer communications Qualifications: High school diploma or equivalent; associate's degree in finance or accounting preferred. Proven experience in accounts receivable or a similar financial role. Strong understanding of accounting principles and practices Experience with accounting software such as QuickBooks, SAP, or similar platforms. Familiarity with financial reporting and analysis. Certification in accounts receivable or related field. Benefits: We offer a competitive and comprehensive benefits package, including: 401(k) with employer match (immediate vesting) Medical - HDHP & PPO options, Dental and Vision HSA with employer matching contributions FSA & Limited FSA Employer Paid Life/AD&D Insurance Voluntary Life Insurance Plans Paid Family Leave PTO Paid Company Holidays - 10 Days Employer Paid Short-term Disability Long-term Disability Referral Bonus Opportunities Other voluntary fringe benefits Employment Relationship: At-will. This job description does not constitute a contract.
    $37k-48k yearly est. Auto-Apply 33d ago
  • Collection Specialist

    Tidewater Fleet Supply 3.6company rating

    Collector job in Norfolk, VA

    Full-time Description Collection Specialist The Collections Specialist is responsible for proactively managing and collecting overdue customer accounts, ensuring timely payments, and maintaining accurate records of account statuses. This role plays a critical part in maintaining the financial health of the organization by minimizing bad debt and improving cash flow. The ideal candidate has strong communication skills, a persistent yet professional demeanor, and a solid understanding of accounts receivable processes with great time-management skills. Responsibilities · Actively pursue collection of overdue accounts through phone calls, emails, and written communication; and maintain detailed records of all collection efforts, customer interactions, and payment agreements. · Prepare and distribute customer statements and dunning notices. · Actively monitor aging reports and identify delinquent accounts for follow-up. · Research and resolve customer inquiries or disputes in a timely and professional manner, and collaborate with internal departments (Sales, Operations, Accounts Payables, Treasury, etc.) · Negotiate payment plans and settlements following company policies. · Set up new accounts and maintain existing accounts details to ensure accurate billing, including assisting with Sales Tax Exemption Certificate Administration · Establish and maintain relationships and billings with pre-negotiated city contracts. · Administration of Lockbox payments, credit card payments, and other payments, including reconciliation. · Assist with cross-training on responsibilities. · Performs other related duties as assigned. Requirements Skills, Knowledge, and Abilities · Experience in B2C and B2B customer collections, receivables management, and payment application. · Computer skills required. · Proficiency with Microsoft Office Suite. · Excellent written and verbal communication skills, with strong negotiation and conflict resolution skills · Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment. · Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail and follow-through. Education and Experience · Associate degree or a combination of relevant experience/training is preferred. · Prior experience in collections, credit review, and/or payment application is strongly preferred. · In-depth knowledge and experience with relevant collections process and procedures Physical Demands and Working Conditions · Talking, hearing, and seeing with close visual acuity are frequently required. · Regular use of computer involving repetitive keystroke motion. · Sedentary work involves sitting most of the time. · Works in a normal office setting with little to no exposure to adverse environmental conditions.
    $31k-42k yearly est. 60d+ ago
  • Driver / Data Collector in Gloucester, VA

    Tsmg

    Collector job in Gloucester Point, VA

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Driver / Data Collector in Gloucester, VA

    TSMG

    Collector job in Gloucester Point, VA

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $35k-40k yearly est. 26d ago
  • Accounts Payable-Receivable

    Car Guys Inc.

    Collector job in Hampton, VA

    Job Description CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire an Automotive Accounts Payable/Receivable person. This dealership may offer: Opportunity for Bonus Pay Salary plus Bonuses Plus Benefits Top shelf benefits including health and dental Busy office with zero boredom Paid Vacation and PTO time Growth and advancement opportunities Full time position Long term job security Responsibilities may include: Customer payment and credit transactions. Basic accounting skills Perform basic administrative and other duties as assigned. A team player who is focused on providing exemplary customer service Excellent communication skills; both written and verbal Ability to multi-task in a fast paced work environment Skills:Cashier, accounts payable, auto dealership biller, automotive cashier, service department cashier, service department biller, accounting, office administrative, customer service, cash handling, Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
    $36k-49k yearly est. 4d ago
  • Collections Agent

    Life Protect 24 7 Inc.

    Collector job in Norfolk, VA

    Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base. Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday How do you do that? You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month. You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity! Other responsibilities include: Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product Handling customer complaints Identifying & reporting escalated issues and complaints to management Processing sales & cancellations Offering savings opportunities and switching the form of payment when applicable Having a good understanding of assigned goals and objectives Perform other duties as assigned by management What we offer: Competitive Pay Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA Options 401k with Company Match Employee Development Program Employee Product Discount Beautiful Call Center Work Space Convenient access to walking trails and Norfolk Premium Outlets What you offer: Must be at least 18 years of age High school diploma or equivalent Strong computer and interpersonal communication skills 1-2 years of customer service in a call center, service industry, or retail sales A customer-focused approach with adaptability to new situations Ability to multitask, prioritize, and manage time Motivation, and desire to achieve powered by YOU! Paid Hourly + Commission Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $1.4k monthly Auto-Apply 60d+ ago
  • Accounts Payable-Receivable

    Car Guys 4.3company rating

    Collector job in Hampton, VA

    CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire an Automotive Accounts Payable/Receivable person. This dealership may offer: ⦁ Opportunity for Bonus Pay ⦁ Salary plus Bonuses Plus Benefits ⦁ Top shelf benefits including health and dental ⦁ Busy office with zero boredom ⦁ Paid Vacation and PTO time ⦁ Growth and advancement opportunities ⦁ Full time position ⦁ Long term job security Responsibilities may include: Customer payment and credit transactions. Basic accounting skills Perform basic administrative and other duties as assigned. A team player who is focused on providing exemplary customer service Excellent communication skills; both written and verbal Ability to multi-task in a fast paced work environment Skills:Cashier, accounts payable, auto dealership biller, automotive cashier, service department cashier, service department biller, accounting, office administrative, customer service, cash handling, Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
    $34k-41k yearly est. 60d+ ago
  • B2B Collections Specialist

    Barker Staffing Solutions

    Collector job in Hampton, VA

    My Client is seeking a B2B Collections Specialist who can start immediately! Responsibilities Monitor aging reports and follow up with customers on past-due invoices Investigate/resolve payment discrepancies, invoice disputes, issue dunning notices, and update account notes Communicate with clients via phone, email, or portal regarding payment status Collaborate with billing and sales teams to resolve disputes or invoice errors Reconcile customer accounts and process adjustments or credits when necessary Monitor and report on KPIs such as DSO and recovery rate Collaborate with sales, billing, and customer service to ensure accuracy Recommend write-offs or escalations when appropriate Support cross-functional business partners (Customer Success, Sales) Requirements Hard skills Strong ERP skills Proficient/working knowledge of A/R tools (Gaviti) Excel reporting and aging reconciliation Knowledge of credit terms, payment plans, and compliance Soft skills Proactive problem-solving Effective customer and internal team communication Strong time management and prioritization I'm looking for an A-player for this collections role possessing a knack for collections, customer-facing, and having a sharp analytical skillset.
    $28k-40k yearly est. 60d+ ago
  • Bilingual Collection Agent (English/Spanish Required)

    Bill Gosling Outsourcing

    Collector job in Hampton, VA

    Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results! As a Bilingual (English/Spanish) Collection Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions. What You'll Do: * Contact customers via phone, email, and mail to collect overdue payments * Negotiate payment plans and settlements with customers to resolve outstanding debts * Document all customer interactions and payment arrangements accurately in the system * Follow up with customers to ensure payment agreements are upheld * Collaborate with other team members to develop strategies for improving collection efforts * Provide excellent customer service while adhering to company policies and regulations What We're Looking For: * Ability to work full-time (40-hours per week) year round * Flexible availability - shifts will be a mixture of morning, afternoon and weekends * Experience in a customer service is required * Previous experience in finance or call center environment is an asset. * Strong attention to detail and organizational skills. * Excellent communication skills, both written and verbal. * Ability to work independently and manage time effectively in a fast-paced environment. * Proficiency in using loan processing software and Microsoft Office Suite (Excel, Word). Why Join Us? * Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. * Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. * Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. * Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. * Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. * State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. * Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
    $36k-66k yearly est. Auto-Apply 48d ago
  • Collections Agent

    Life Protect 24 7 Inc.

    Collector job in Norfolk, VA

    Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base. Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday How do you do that? You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month. You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity! Other responsibilities include: Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product Handling customer complaints Identifying & reporting escalated issues and complaints to management Processing sales & cancellations Offering savings opportunities and switching the form of payment when applicable Having a good understanding of assigned goals and objectives Perform other duties as assigned by management What we offer: Competitive Pay Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA Options 401k with Company Match Employee Development Program Employee Product Discount Beautiful Call Center Work Space Convenient access to walking trails and Norfolk Premium Outlets What you offer: Must be at least 18 years of age High school diploma or equivalent Strong computer and interpersonal communication skills 1-2 years of customer service in a call center, service industry, or retail sales A customer-focused approach with adaptability to new situations Ability to multitask, prioritize, and manage time Paid Hourly + Commission Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $1.4k monthly Auto-Apply 60d+ ago

Learn more about collector jobs

How much does a collector earn in Virginia Beach, VA?

The average collector in Virginia Beach, VA earns between $24,000 and $44,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average collector salary in Virginia Beach, VA

$32,000
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