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Collector jobs in West Des Moines, IA - 81 jobs

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Collections Specialist
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Debt Collector
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Credit And Collections Analyst
  • Collector 2

    Baylor Scott & White Health 4.5company rating

    Collector job in Des Moines, IA

    The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system. **ESSENTIAL FUNCTIONS OF THE ROLE** Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. **SALARY** The pay range for this position is $16.12 (entry-level qualifications) - $24.17 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 2 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $16.1 hourly 45d ago
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  • Medical Billing Specialist

    Wesleylife Career 3.7company rating

    Collector job in Johnston, IA

    Join WesleyLife and Help Revolutionize the Aging Experience! Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way Why Work at WesleyLife? At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment. A Typical Day for a Medical Billing Specialist at our Network Support Center: Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims. Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance. Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections. Handle delinquent accounts and resolve credit balances. Maintain confidentiality of client and organizational information. Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies. Update HCPC and RUG rates, PDPM and maintain billing software tables. Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations. Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information. Perform other duties as assigned, participate in projects, and collaborate with team members effectively. What You'll Bring: 4-5 years of healthcare billing experience. Ability to manage multiple functions and schedules under pressure with changing priorities. Strong organizational skills and ability to meet billing deadlines. Excellent communication skills, both verbal and written, with clients, vendors, and team members. Professionalism in work ethic, attitude, and etiquette. Collaboration with internal and external resources while maintaining confidentiality. Attention to detail and the ability to work well in a team-oriented environment. Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively. Open Shift Available: Monday-Friday, 8am-4:30pm Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience. Community Location: 5508 NW 88 th Street. Johnston, IA. 50131 What We Offer We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide: Health & Wellness: Comprehensive Benefits Package: Including health care, vision, dental, and 401(k). Discounted wellness center memberships and cash incentives for healthy habits Voluntary benefits including life, accident, and critical illness coverage Education & Career Growth: Scholarship Assistance: Up to $3,000/year Tuition Reimbursement: Up to $1,500/year Educational Discounts: 18% off tuition at Purdue University Global Ongoing leadership training and development pathways Extra Perks: Referral Bonus Program - bring your friends and earn rewards Recognition and appreciation programs that highlight your impact A workplace culture that prioritizes respect, teamwork, and support Why Choose WesleyLife? WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated. Ready to Make a Difference? We're excited to meet people who share our passion for service, wellness, and community. Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way. WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
    $23-29 hourly 60d+ ago
  • On-Site Collector - Des Moines, Iowa

    Transworld Systems Inc. 4.3company rating

    Collector job in Des Moines, IA

    , with hybrid potential! Compensation: $17/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts. * Provide thorough, efficient, and accurate account updates on computer files for each call made or received. * Demonstrate effective skip-tracing techniques by locating consumer contact information. * Counsel delinquent consumers to assist in finding funds to meet their payment obligations. * Knowledge, understanding, and compliance with all applicable Federal, State, Local laws and regulations relating to job duties. * Knowledge, understanding, and compliance with company policies and procedures. * Maintain knowledge of functional area and company policies and procedures. * Provide feedback to management concerning possible problems or areas of improvement. * Make recommendations to implement improved processes. * Perform other duties as assigned by management. Qualifications * High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience. * Previous collections experience preferred. * Basic computer skills. * Ability to maintain the highest level of confidentiality. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in multi-tasked environment. * Ability to prioritize and organize work. * Ability to adapt to a flexible schedule. Work Environment: * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $17 hourly 5d ago
  • Credit & Collections Analyst

    Collabera 4.5company rating

    Collector job in Johnston, IA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location Johnston IA 50131 Job Title Credit & Collections Analyst Duration 4 Months (Strong possibility of extension) Job Description • Will support delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers. In addition, will: use telephone negotiating techniques to build and maintain company, customer and dealer relationships • Review payment history and account information • Update/confirm debtor information • Negotiate payment plan modifications according to established policies and procedures • Administer collection efforts within federal and state regulations and company policy • Assist with account resolutions for misapplied cash and refers problem accounts to supervisors • We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment. Qualifications • A Bachelor's degree in business or a related discipline is required. We also require: Minimum of at least 1 year of experience in customer service • Ability to remain seated for long periods of time to perform telephone work in a call center environment • Capacity to quickly change focus on work activities • Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have: Knowledge of negotiation techniques • Familiarity with the client's financial policies and procedures regarding collections. Additional Information To know more on this position or to schedule an interview please contact: Monaliza Santiago ************
    $56k-77k yearly est. 60d+ ago
  • Data collector / Driver

    Tsmg

    Collector job in Des Moines, IA

    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $33k-38k yearly est. Auto-Apply 60d+ ago
  • Collector - Inbound

    Linde Plc 4.1company rating

    Collector job in Ankeny, IA

    Linde Gas & Equipment Inc. Inbound Collector Linde Gas & Equipment Inc. is seeking an Inbound Collector to join our team! Inbound Collectors will be responsible for the investigations and analysis of credit information while working within established guidelines. Inbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Inbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts. What we offer you! * Competitive compensation * Comprehensive benefits plan (medical, dental, vision and more) * 401(k) retirement savings plan * Paid time off (vacation, holidays, PTO) Employee discount programs * Career growth opportunities * Additional compensation may vary depending on the position and organizational level What you will be doing: * Answer inbound phone calls from internal and external customers * Process payments * Make credit release decisions following procedures as stated in The LINDE Way * Refer customer disputes to field personnel for final resolution * Make payment arrangements on delinquent accounts * Perform outbound collections calls in support of credit release procedures * Escalate customer disputes and collections situations as necessary * Assist team in meeting inbound service level standards * Other duties as assigned What makes you great: * HS diploma/GED required * 2 years Credit & Collections experience * Handling inbound calls in a fast-paced environment * Computer experience in Word and Excel * Customer service skills * Effective verbal communication skills * Working successfully in a team environment Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1
    $30k-35k yearly est. 12d ago
  • Debt Collector

    Blitt and Gaines PC 3.6company rating

    Collector job in Des Moines, IA

    Full-time Description Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Salary Description $18-$25
    $29k-35k yearly est. 60d+ ago
  • Collections Specialist / Auto Insurance Representative

    Globe Acceptance 3.6company rating

    Collector job in West Des Moines, IA

    Job Description Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. 29d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collector job in Des Moines, IA

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 33d ago
  • Billing Specialist

    Business Office 4.3company rating

    Collector job in Boone, IA

    We are looking for a motivated, detail-oriented individual to join our Clinic Business Office team. We offer a team approach to healthcare, competitive pay, and great benefits. Status: Full-Time - 40 Hours per Week Shift: Day - 8:00 a.m. to 4:30 p.m. Days: Monday through Friday Benefits: Medical Insurance Dental Insurance Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Life insurance Aflac Short-term and long-term disability coverage Wellness program and reimbursement Free access to Boone County Hospital's onsite fitness room Generous PTO Accrual Plan Iowa Public Employees Retirement System (IPERS) Employee Assistance Program (EAP) Onsite Cafeteria Salary Scale: $18.10-25.27 POSITION SUMMARY: This position will be responsible for performing billing and follow-up functions, including the investigation of payment delays, resulting from no response, denied, rejected and/or pending claims with the objective of appropriately maximizing reimbursements and ensuring that claims are paid in a timely manner. This position requires strong decision-making ability around complex claims processing workflows and requires utilization of data coming from multiple resources. BCH POLICY STATEMENT: It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures, and related practices. This includes policies relating to Compliance, Infection Control and Safety. HIPAA SECURITY COMPLIANCE: Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination. Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job. BEHAVIORAL REQUIREMENTS: Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior. ESSENTIAL FUNCTIONS: Resolve billing errors and edits to ensure all claims are filed in a timely manner Ensure all claims are accurately transmitted daily and all appropriate documentation is sent when required Verify eligibility and claims status on unpaid claims Review payment denials and discrepancies and take appropriate action to correct the accounts/claims. Respond to customer service inquiries Perform charge corrections when necessary to ensure services previously billed incorrectly are billed out correctly Submit replacement, cancel and appeal claims to third party payers Provide timely feedback to management of identified claims issues, repetitive errors, and payer trends to expedite claims adjudication Work accounts in assigned queues in accordance with departmental guidelines Contact patients for needed information so claims are processed /paid in a timely manner Work directly with third party payers and internal/external customers toward effective claims resolution Other duties as assigned by the Patient Financial Service Director MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Prefer one year of experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing medical claims processing and or financial counseling. High School Diploma or GED Interpersonal skills Written and verbal communication Basic computer skills Motivation, teamwork and professionalism Customer/Patient focused Planning and organizational skills PHYSICAL ACTIVITY REQUIREMENTS: EQUIPMENT/TOOLS: Operate office equipment such as computers, printers, copy machine, calculator, facsimile, multi-line phone system, and scanners. WORKING CONDITIONS: Typical working conditions include sitting at a desk for extended periods, while working on a computer or talking on the phone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Hearing must be in the normal range for telephone contacts and other conversations. The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities, or requirements.
    $18.1-25.3 hourly 31d ago
  • Driver / Data collector in Ames, Spain

    TSMG

    Collector job in Ames, IA

    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project Overview This project aims to collect high-quality visuals of streets, key points of interest, and public spaces across EU countries. Using vehicles equipped with removable 360° cameras and lidars, drivers will capture comprehensive images of the surroundings. The captured data will be stored on onboard computers (SSD Drives) and later utilized to enhance one of the world's leading online mapping platforms. Data collectors will follow pre-assigned routes, focusing on public streets, commercial areas, and points of interest. To ensure the highest image quality, certain areas may need to be revisited during favorable weather conditions. The duration of the project varies based on the scope of work required in each targeted data collection area. On average, the assignments involve 3 to 6 months of active work. Work schedule: full time engagement within standard business hours (8 AM - 7 PM). The recruitment process for the position of a Driver involves such steps: safety driving test, interview with recruiter, and onboarding process.Ideal Candidate: Holds a valid EU-issued driver's license. Maintains a clean background check (criminal and driving record). Has at least 5 years of driving experience. Possesses professional driving experience (e.g., taxi, delivery, logistics). Proficient in English and the local language. Tech-savvy, with experience using GSuite tools (Gmail, Google Spreadsheets, Google Forms). Basic knowledge of vehicle mechanics. Demonstrates responsibility, reliability, and professionalism. Enjoys traveling and exploring new places. Familiar with the area of operations. What We Offer: A dynamic and engaging project that goes beyond just driving. Competitive salary. Comprehensive training covering both practical and theoretical aspects of data collection. Ongoing support from experienced managers. The opportunity to work in an international team and environment. If you're interested, apply now and join us in shaping the future of data collection!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $33k-38k yearly est. Auto-Apply 22d ago
  • National Billing Representative

    Agriland FS

    Collector job in Winterset, IA

    BringFuel National Billing Representative BringFuel - AGRILAND FS is looking for a dedicated self-starter with attention to detail and excellent customer service and communication skills to fill the role of Energy Billing Representative, contributing to the success of our financially stable and growing business. As a member of our BringFuel and AGRILAND FS team, this individual will create customized invoicing and business reports for products and services delivered to complex commercial customers and be responsible for tracking, reconciling, and coordinating accounts receivables. Core Responsibilities: Customize invoicing, billing, and business/inventory reports to meet the needs of complex fuel customers Coordinate accounts receivable activities with regional managers and customers to ensure payments Monitor invoice payments and send past due notifications to customers with outstanding invoices Oversee regional purchase order registries for proper documentation, with timely turnaround of inbound and outbound invoices Ensure timely and courteous customer service with a focus on problem solving, reconciliation, and collection skills Ability to pro-actively gain and retain knowledge of all programs and pricing What we need from you: A two-year business administrative degree or equivalent work experience Strong problem-solving skills to meet customer needs Experience with reconciling accounts and executing purchase orders Success in meeting multiple deadline Excellent communication and time management skills Data entry experience with excellent attention to detail Ability to learn proprietary software Capable of working efficiently with little supervision What we offer our team: Opportunity to make an immediate impact with a strong team dedicated to success Resources to learn and further develop your skills in business and leadership Opportunity for career development and responsibility growth at a stable and growing company Solid retirement future with a 100% company-funded Pension Plan at no cost to you, plus an additional 401k with company match Competitive benefits including medical, dental, vision, and more Casual office attire Are you a good match to join the BringFuel - AGRILAND FS Team as a National Billing Representative in Winterset? Apply now! AGRILAND FS is an equal opportunity employer
    $31k-38k yearly est. 9d ago
  • Billing & Accounts Receivable Specialist

    Hawkeye Care Center

    Collector job in Urbandale, IA

    As a member of the Finance team, this position is responsible for the timely filing of claims to support skilled nursing and assisted living facilities. This position is responsible for the accurate submission, tracking, and posting of claims. The individual will work with our EHR to input, monitor and follow up on claim status. The individual in this role will work directly with multiple locations providing prompt service and timely follow-up. This is a great opportunity for individuals that are organized, process driven, and detail oriented. Essential Functions and Responsibilities: The Billing Specialist is responsible for the full-cycle billing processes. These duties include, processing monthly skilled nursing facility claims for Medicare, Medicaid, Private payers and third-party insurances, posting insurance payments, working denials, and ensuring current A/R for assigned facilities is accurate. Maintains or oversees maintenance of accounts receivable systems, resident billing and accounts according to accepted accounting principles, regulations, and company policy/procedures and timelines. Maintains and oversees the billing and control of Medicaid, Medicare, Medicare Advantage, private insurance and co-insurance for patient claims. Guarantees that all claims are filed accurately and on a timely basis. Ensures that the co-insurance is billed to the responsible party or insurance company timely. Communicates and works cooperatively with fiscal intermediaries, company accounting staff, auditors, state agencies and facility staff. Research delinquent accounts and works the claim denial management process. Complete general bank deposits and posting of electronic payments, making adjustments as needed. Submit electronic and manual billing claims to carriers' intermediaries, and other payer sources through clearinghouse. Follow-up on Return to Provider (RTP) claims or rejected claims by the clearinghouse. Reviews and updates census in EHR as necessary to ensure accurate billing Reviews A/R monthly for accuracy. Maintains professional and technical knowledge by attending educational workshops. Follows instructions and completes daily assignments as assigned and is proactive to change. Qualifications: Education and Experience 1-2 years of experience in medical billing. Skilled nursing facility billing experience preferred (but not required) Strong verbal and written communication skills ICD-10 knowledge LTC Accounting Services offers a competitive benefits package including medical, dental, vision, life insurance, and a 401K retirement plan.
    $29k-36k yearly est. 60d+ ago
  • Medical Billing Specialist

    Wesleylife 3.7company rating

    Collector job in Johnston, IA

    Join WesleyLife and Help Revolutionize the Aging Experience! Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way Why Work at WesleyLife? At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment. A Typical Day for a Medical Billing Specialist at our Network Support Center: * Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims. * Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance. * Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections. * Handle delinquent accounts and resolve credit balances. * Maintain confidentiality of client and organizational information. * Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies. * Update HCPC and RUG rates, PDPM and maintain billing software tables. * Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations. * Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information. * Perform other duties as assigned, participate in projects, and collaborate with team members effectively. What You'll Bring: * 4-5 years of healthcare billing experience. * Ability to manage multiple functions and schedules under pressure with changing priorities. * Strong organizational skills and ability to meet billing deadlines. * Excellent communication skills, both verbal and written, with clients, vendors, and team members. * Professionalism in work ethic, attitude, and etiquette. * Collaboration with internal and external resources while maintaining confidentiality. * Attention to detail and the ability to work well in a team-oriented environment. * Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively. Open Shift Available: Monday-Friday, 8am-4:30pm Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience. Community Location: 5508 NW 88th Street. Johnston, IA. 50131 What We Offer We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide: Health & Wellness: * Comprehensive Benefits Package: Including health care, vision, dental, and 401(k). * Discounted wellness center memberships and cash incentives for healthy habits * Voluntary benefits including life, accident, and critical illness coverage Education & Career Growth: * Scholarship Assistance: Up to $3,000/year * Tuition Reimbursement: Up to $1,500/year * Educational Discounts: 18% off tuition at Purdue University Global * Ongoing leadership training and development pathways Extra Perks: * Referral Bonus Program - bring your friends and earn rewards * Recognition and appreciation programs that highlight your impact * A workplace culture that prioritizes respect, teamwork, and support Why Choose WesleyLife? WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated. Ready to Make a Difference? We're excited to meet people who share our passion for service, wellness, and community. Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way. WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
    $23-29 hourly 19d ago
  • Collector - Outbound

    Linde 4.1company rating

    Collector job in Ankeny, IA

    Collector - Outbound-26000011 Description Linde Gas & Equipment Inc. Collector - OutboundLocation: Ankeny, IA Linde Gas & Equipment Inc. is seeking an Outbound Collector to join our team located in Ankeny, IA. Outbound Collectors will be responsible for the investigations and analysis of credit information while working within established guidelines. Outbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Outbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts. What we offer you!Competitive compensation Comprehensive benefits plan (medical, dental, vision and more)401(k) retirement savings plan Paid time off (vacation, holidays, PTO) Employee discount programs Career growth opportunities Additional compensation may vary depending on the position and organizational level What you will be doing:What you will be doing: What you will be doing:(1st shift) Answer inbound phone calls from internal and external customers Process payments Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way Refer customer disputes to field personnel for final resolution Make payment arrangements on delinquent accounts Perform outbound collections calls in support of credit release procedures Escalate customer disputes and collections situations as necessary Assist team in meeting inbound service level standards Other duties as assigned Qualifications What makes you great:HS diploma/GED required2+ years Credit & Collections experience Handling inbound calls in a fast-paced environment Computer experience in Word and ExcelCustomer service skills Effective verbal communication skills Working successfully in a team environment Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at www. lindeus. com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. Primary Location Iowa-AnkenySchedule Full-time Job - FiCoUnposting Date Ongoing
    $30k-35k yearly est. Auto-Apply 12d ago
  • Debt Collector

    34259-Blitt and Gaines PC

    Collector job in Urbandale, IA

    Job DescriptionDescription: Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Requirements:
    $26k-36k yearly est. 26d ago
  • Bilingual Collections Specialist

    Globe Acceptance 3.6company rating

    Collector job in West Des Moines, IA

    Job Description Bilingual Collections Specialist SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. 29d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collector job in Des Moines, IA

    ** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 33d ago
  • National Billing Representative

    Agriland FS

    Collector job in Winterset, IA

    BringFuel National Billing Representative BringFuel, powered by AGRILAND FS, is a distributor of bulk fuel and lubricants to locations and customers across the country, meeting the needs of various industries, including commercial and industrial construction, equipment rental companies, and disaster and emergency response. BringFuel - AGRILAND FS is looking for a dedicated self-starter with attention to detail and excellent customer service and communication skills to fill the role of Energy Billing Representative, contributing to the success of our financially stable and growing business. As a member of our BringFuel and AGRILAND FS team, this individual will create customized invoicing and business reports for products and services delivered to complex commercial customers and be responsible for tracking, reconciling, and coordinating accounts receivables. Core Responsibilities: * Customize invoicing, billing, and business/inventory reports to meet the needs of complex fuel customers * Coordinate accounts receivable activities with regional managers and customers to ensure payments * Monitor invoice payments and send past due notifications to customers with outstanding invoices * Oversee regional purchase order registries for proper documentation, with timely turnaround of inbound and outbound invoices * Ensure timely and courteous customer service with a focus on problem solving, reconciliation, and collection skills * Ability to pro-actively gain and retain knowledge of all programs and pricing What we need from you: * A two-year business administrative degree or equivalent work experience * Strong problem-solving skills to meet customer needs * Experience with reconciling accounts and executing purchase orders * Success in meeting multiple deadline * Excellent communication and time management skills * Data entry experience with excellent attention to detail * Ability to learn proprietary software * Capable of working efficiently with little supervision What we offer our team: * Opportunity to make an immediate impact with a strong team dedicated to success * Resources to learn and further develop your skills in business and leadership * Opportunity for career development and responsibility growth at a stable and growing company * Solid retirement future with a 100% company-funded Pension Plan at no cost to you, plus an additional 401k with company match * Competitive benefits including medical, dental, vision, and more * Casual office attire Are you a good match to join the BringFuel - AGRILAND FS Team as a National Billing Representative in Winterset? Apply now! AGRILAND FS is an equal opportunity employer
    $31k-38k yearly est. 9d ago
  • Collections Specialist / Auto Insurance Representative

    Globe Acceptance 3.6company rating

    Collector job in West Des Moines, IA

    Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. Auto-Apply 60d+ ago

Learn more about collector jobs

How much does a collector earn in West Des Moines, IA?

The average collector in West Des Moines, IA earns between $23,000 and $40,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average collector salary in West Des Moines, IA

$30,000

What are the biggest employers of Collectors in West Des Moines, IA?

The biggest employers of Collectors in West Des Moines, IA are:
  1. Trans World
  2. Baylor Scott & White Health
  3. Quest Diagnostics
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