Wound Care Biller
Collector job in Upland, CA
Job Title: Wound Care Biller
Company: Supportive Wound Care
About the Role:
Supportive Wound Care is seeking a highly skilled Medical Biller with a strong background in Wound Care Billing and Minimum Data Set (MDS) documentation to join our team onsite in Upland, California. This role is critical to ensuring accurate reimbursement under the Patient-Driven Payment Model (PDPM) and maintaining compliance with CMS regulations for skilled nursing facilities (SNFs).
The ideal candidate will collaborate closely with ownership, management, and clinical staff to audit invoices, submit claims, and oversee collections from Medicare, Medicaid, and commercial payers. You'll play a key role in capturing and coding wound care data, supporting MDS assessments, and helping the facility secure proper reimbursement for services rendered.
Key Responsibilities:
Billing & Collections: Submit accurate and timely claims for wound care services; manage collections from primary, secondary, and commercial payers.
MDS & PDPM Integration: Ensure wound care documentation aligns with MDS assessments to support proper resident classification and maximize reimbursement under PDPM.
Auditing & Compliance: Review invoices and documentation for accuracy; verify billing submissions and payment receipts; ensure compliance with CMS and NCCI guidelines.
Clinical Collaboration: Work with nurses, therapists, and care staff to gather complete wound documentation, including assessments and treatment rationale.
Reporting: Generate and present billing and financial reports to ownership and management.
Wound Coding Expertise:
Categorize wounds (acute, chronic, open, closed)
Document wound size, depth, bed condition, and periwound status
Apply correct CPT & HCPCS codes for procedures like debridement, dressings, and NPWT
Justify medical necessity and treatment plans
Monitor IPA triggers and support interim payment adjustments
Qualifications:
Minimum 2 years of Wound Care Billing experience (Required)
Deep understanding of MDS, PDPM, and CMS billing regulations
Experience with Medicare, Medicaid, and commercial payer collections
Proficiency in auditing, claims reconciliation, and reporting
Strong attention to detail and organizational skills
Familiarity with billing software and electronic claims submission
Work Environment: This is a full-time, in-person role based at our Upland office. Candidates must be comfortable working onsite and collaborating with both clinical and administrative teams.
Salary $1000-$130,000 a Year with Full Benefits Package upon Hire
Billing Specialist
Collector job in Irvine, CA
An employer in the Orange County area is seeking a Billing/Intake Specialist. The role requires onsite training in Ontario for the first 3 days of their assignment, moving to a hybrid role post training. The first month after the 3 day training will require the consultant to be on-site in Orange County a few days a week, moving to once a week on site after they are caught up to speed in the role. The Billing/Intake Specialist serves as a critical link between administrative operations and client care. This role is responsible for managing the intake process, ensuring accurate billing, and maintaining ongoing communication with caregivers. The ideal candidate combines strong organizational and analytical skills, a strong background working as a billing specialist in healthcare field, and empathy and excellent interpersonal communication. The specialist will assist with intake coordination, billing & claims management, and interacting with caregivers, serving as the primary point of contact regarding billing inquiries and documentation.
REQUIRED SKILLS AND EXPERIENCE
4 - 6 years of recent healthcare billing/intake experience Knowledge of medical billing codes and insurance processes. Strong Customer Service skills (will be on the phone with caregivers to assist regarding billing related inquiries) Strong soft skills: independent problem-solving skills, experience working in a high-volume environment while maintaining the ability to remain
Merchandise Allocator
Collector job in Irvine, CA
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit - one handshake at a time.
The Merchandise Allocator is accountable and responsible to drive and maximize sales, margin and inventory productivity through effective allocation of merchandise inventory to retail stores and ecommerce. Merchandise Allocators monitor and manage store level inventories through the proper flow of receipts into the stores. They partner with Merchandise Buying, Merchandise Planning and the ECOM Team to ensure in-stock, inventory productivity and assortment business goals are met.
Essential Duties and Responsibilities
Apply business strategies and initiatives towards assortment and allocation management
Conduct monthly allocation strategy meetings with Merchandise Buyer and Merchandise Planner
Execute the allocation strategy to effectively maximize sales and margin plans and maintain the appropriate stock to sales ratios
Analyze sales and inventory trends at the chain and store level; ensure allocation of receipts results in maximum performance by store; ensure stores are kept in stock with respect to their ability to sell merchandise; partner with planners and merchants on findings and action plans
Determine store tier rankings based upon bottoms up preseason sales plans
Conduct reviews of the following to ensure buy quantities and stock levels meet current sales trends:
Store rankings and indices
Model stock replenishment items and quantities by store
Size selling by store; recommend size buys
Vendor and brand performance by store
Geographic and seasonal variations
Accountable for setting up and maintaining store inventory models on basic items for weekly auto replenishment and make adjustments based on sales shifts, promotions, events and discounts
Analyze performance of new stores; communicate findings and make adjustments based on findings
Perform pre-season, in season and post-season analysis to identify future opportunities to maximize sales and margin for stores
Develop and manage selling and inventory reports to support the business and complete ad hoc reporting as needed to drive or react to current or future business conditions
Manage warehouse inventory and limit out of season liability of product
Collaborate with Merchandise Buyers and Merchandise Planners to adjust future buys and ensure size breaks are correct
Partner with the Retail Field Team and communicate seasonal rollout timing, promotional updates, and business performance
Facilitate problem resolution with IT, Retail Field Team, and Inventory Management as required
Communicate regularly with DC Team on events that would affect workflow (initial allocation rollout, reserve release, in store only promotions, etc.)
Manage, prioritize, and execute various ad-hoc project requests in support of Merchandise Buyers, Merchandise Planners and other cross-functional teams.
Demonstrates high level of quality work, attendance and appearance.
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
Performs any other duties that may be assigned by management.
Qualifications
Strong communication, customer service, time management and organizational skills.
Bachelor's degree or equivalent experience preferred
3+ years of experience in an Allocation, Replenishment or similar inventory management role
Retail store experience is helpful
Advanced knowledge of Microsoft Excel (Vlookup, Pivot Tables, Macros)
Basic knowledge of Microsoft Outlook
Strong problem-solving and analytical skills
Strong aptitude with numbers, retail math skills, understanding of forecasting methodology
Strong organizational skills with the ability to manage multiple projects simultaneously
Agile and adaptable to changing priorities
Accuracy and attention to detail
Strong sense of urgency
Strong written, verbal communication and presentation skills
Ability to work independently and be self-motivated
Knowledge of retail allocation systems, Aptos a plus
Competencies
Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
Boot Barn Benefits & Additional Compensation Opportunities
Competitive salary.
Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
Paid Time Off plan for year-round Boot Barn Partners.**
Medical, Dental, Vision and Life Insurance.**
401(k) plan with generous company matching.
Flexible schedules and work/life balance.
Opportunities for growth at every level - we are opening 50+ new stores each year.
**For eligible Boot Barn Partners
PAY RANGE: $68,000.00 - $72,000.00*
*compensation varies based on geography, skills, experience, and tenure
Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
Standing, walking and squatting less than fifty percent of the work shift.
Required to lift, move and carry up to 40 pounds.
Ability to read, count and write to accurately complete all documentation and reports.
Must be able to see, hear and speak in order to communicate with partners and customers.
Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.
California Privacy Notice
Account Specialist - URGENT
Collector job in Los Angeles, CA
A growing and creative beauty e-commerce company is URGENTLY seeking a temp to hire a TEMP Account Specialist to cover a 6month leave. The opportunity offers a casual work environment, team collaboration and to work with one of the number one beauty companies.
This role is in office three days a week Mon - Wed in office, so local candidates only please.
Qualified Candidates MUST Have:
2+ years of order processing
Netsuite is a MUST
Intermediate MS Excel
EDI experience preferred
Experience with EDI transmissions, managing discrepancies for over 200 retail stores
Setting up new customers in Netsuite system
Able to work closely with "gifting" orders for events and influencers
Must come from CPG industry, beauty preferred
Processing a high volume of invoices
Detail oriented, organized and deadline driven
This is a temp role $33-35/hr
Full JD available upon request.
Looking to hire ASAP! If this sounds like you, please apply ASAP! No relocation offered.
Senior Collections Specialist
Collector job in La Verne, CA
Maintains responsibility for past due outstanding tuition balances. Manages the past due balance portfolio. Responsible for the assignment of accounts to the third party agencies. Responsibilities also include the active Perkins Loan program. Candidate must have strong customer service skills, along with the ability to multitask and work independently.
Minimum Qualifications
Bachelor's Degree form an accredited institution 1 year of experience working in a Student Accounts or Financial Aid Office 2 years of experience working in higher education Strong verbal, written communication and presentation skills. Excellent customer service skills Proficient in in Microsoft Office Experience with managing projects, tracking deliverables and following up on completion Ability to interact in a professional manner during stressful situations Ability to work effectively as a team player Ability to analyze, interpret data and make independent decisions
Preferred Qualifications
Strong working knowledge of computer systems and software applications. Experience with Banner, Cashnet and Cognos is desired Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.
Billing & Settlement Coordinator - (Bilingual Korean/English)
Collector job in Santa Ana, CA
Responsible for settlement related to freight forwarding business
Reinforce relationship with customers and carriers by leading effective and continuous communications
Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job related duties as required
Qualifications
Bilingual required (English/Korean)
Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
Bachelor's Degree
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables
Ability to work overtime when needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Coordinator
Collector job in Los Angeles, CA
Job Description
HERS Advisors has partnered with an industry leading law firm who has a need for a Billing Coordinator to work in their Downtown Los Angeles office (just 1 day in office)!
Requirements for Billing Coordinator:
Bachelor's degree, preferably in finance, accounting or business administration, or equivalent experience, is preferred.
A minimum of three years of billing experience in a law firm required.
Experience with Aderant or Elite legal billing software is required.
Ability to read and interpret engagement letters and complicated government contracts to determine and apply client and matter-level rate structures.
Strong proficiency using Microsoft Office Suite (Word, Excel, Outlook).
Salary range: $80,000 - $100,000. If you meet the basic requirements, please email your resume to: ***************************
Easy ApplyBilling Coordinator
Collector job in Los Angeles, CA
* Prepare and process accurate client invoices in a timely manner. * Work closely with the accounting and finance team to reconcile billing discrepancies. * Ensure compliance with company billing policies and procedures. * Communicate effectively with clients regarding billing inquiries and issues.
* Maintain accurate records of billing and payment transactions.
* Collaborate with internal departments to improve billing processes.
* Assist in month-end and year-end financial reporting related to billing activities.
* Provide support for audits by preparing necessary documentation.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Michael Page will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
A successful Billing Coordinator should have:
* A solid understanding of accounting and finance principles.
* Proficiency in billing software and Microsoft Office Suite, especially Excel.
* Strong problem-solving and analytical skills.
* Excellent communication and customer service abilities.
* High level of accuracy and attention to detail.
* The ability to work effectively in a team-oriented environment.
What's on Offer
* Competitive salary ranging from $75000 to $95000 USD.
* Opportunities for career growth within the professional services industry.
* Comprehensive benefits package (details to be confirmed).
* Supportive and professional company culture.
If you are ready to take the next step in your career as a Billing Coordinator in Los Angeles, apply now to join this thriving professional services team!
Contact
Jack Humphrey
Quote job ref
JN-082025-6812638
E-Billing Coordinator
Collector job in Los Angeles, CA
Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment.
If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit.
About the Role
As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency.
Key Responsibilities
Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing.
Review billing data for compliance with client billing guidelines and firm policies.
Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently.
Maintain and update billing records, reconcile adjustments, and ensure data integrity.
Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements.
Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry.
Submit appeals or adjustments on short-paid invoices through client portals.
Assist in preparing financial reports and monthly billing summaries for leadership review.
Collaborate with the Finance team to support reconciliation and reporting efforts.
Qualifications & Skills
2+ years of experience in e-billing, accounts receivable, or similar financial roles.
Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures.
Familiarity with LEDES formats and UTBMS coding standards.
Experience handling multiple e-billing platforms and insurance carrier billing portals.
Knowledge of compliance regulations and SIR tracking preferred.
Strong Excel skills and proficiency in accounting or billing software.
Excellent communication, analytical, and problem-solving skills.
Meticulous attention to detail with the ability to manage multiple priorities.
Core Competencies
Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes.
Communication: Clear and concise in both written and verbal correspondence.
Accuracy: Commitment to precision in billing, coding, and reporting.
Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations.
Compensation & Benefits
Salary Range: $70,000 - $80,000 annually (commensurate with experience).
Hybrid Work Schedule: Up to four remote workdays per month.
Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off.
Professional Environment: Collaborative, high-performing team within a respected national law firm.
About Direct Counsel
Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration.
If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you!
Apply today by sending your resume to ***********************
Easy ApplyMedical Billing Manager (SoCal)
Collector job in San Bernardino, CA
will be providing regional support to the San Bernardino and Riverside counties**
Under the direction of the Senior Billing Manager, the Billing Manager is responsible for coordinating the alignment of billing process and systems across their assigned sites and the Agency. The Billing Manager is a primary contact for the Executive Director and must be able to effectively partner to ensure billing is completed accurately and on time.
Essential Functions:
Partners with the Executive Director and the Revenue Manager to effectively provide billing services by County.
Partners with regional, site and fiscal leaders to create alignment and efficiency of billing processes across regions and Agency when appropriate.
Supervises, directs and develops the billing supervisors at each assigned site.
Supports the implementation of new billing processes and systems across the Agency.
Creates and facilitates billing trainings based on business needs.
Minimum Required Education and Experience:
Associates degree in a business-related field. Two years of experience supervising billing functions can be substituted for the Associates degree.
Three years of administrative support experience including one year of supervising billing functions.
Position/Program Requirements:
Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency's Personnel Policy: Motor Vehicle Operating Standards.
Must be physically and mentally fit in accordance with the Agency's Personnel Policy: Physical Fitness Standards and Examinations. Must be willing to complete a Tuberculosis (TB) test and drug screening test.
Must complete a personal background investigation conducted by the State of California.
Physical Requirements:
Have an adequate range of body motion and mobility to work in a residential, office or outdoor environment including standing and walking (even and uneven surfaces), alternating between standing and sitting for extended periods of time, bending, kneeling, twisting, reaching balancing and occasional carrying and lifting up to 25 pounds occasionally, and up to 10 pounds frequently.
Must be able to sit for prolonged periods of time in a vehicle for traveling to recreational activities, home visits, DCFS and court locations which may be up to 100 miles driving distance.
Compensation:
Salary Range: $70,304 - $93,735 DOE
Benefits:
Low-cost Medical, Dental and Vision
Life Insurance plan for employee and family
8 Paid Holidays, PTO and Sick pay
Retirement Savings Plan (403B)
100% Employer Funded Retirement Plan
Employee Assistance Program
Mileage Reimbursement
Working Advantage Discount Program
Verizon Wireless Discount
Tuition Assistance
Employee Referral Bonus Program
Hybrid Schedule
Billing Coordinator
Collector job in Los Angeles, CA
Job Description
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
IND-1
Billing Coordinator
Collector job in Glendale, CA
Full Time
California MSK MSO
Entry Level
Hours: 40 MSK Health Management Partners (MSK) is a Management Services Organization located in the greater Los Angeles area (Burbank and Glendale). MSK performs comprehensive management and billing services for physicians and medical professionals including ambulatory surgery centers, private clinics, physical therapy spaces, imaging offices, and urgent care settings. MSK is able to provide full or a la carte services based on the needs of their clients. Services include: Human Resources, Accounting, Credentialing, Revenue Cycle Management, Payer Contracting, Strategic Planning, Inventory Management, and Day to Day Oversight of Operations. MSK hires individuals who are committed to teamwork, excellence, and personalized care for all clients.
Position Summary:
The Billing Coordinator is responsible for assisting the Billing Department with tasks that ensure appropriate and accurate billing is completed in a timely manner. Assists with insurance verification and enters patients' demographic and insurance information in the system for accurate billing.
Minimum Education:
• Employee will have a minimum of a high school diploma
Skills and Qualifications:
• 1+ years experience billing, A/R, collections preferred.
• Knowledge of medical terminology, physician dictation, and operative reports
• General knowledge of CPT, ICD-9/10
• Accurate knowledge of insurance billing and stay current with industry changes
• Accuracy in data entry/input
• Experience/knowledge of insurers
• Good time management
• Excellent communications: verbal, non-verbal, written
• Good interpersonal skills
• Ability to multi-task and attention to detail
• Ability to problem solve for good outcomes
• Strong computer skills including:
o Microsoft Office
o EMR/HER/PACS
o Practice management/Appointment schedules
o Scanning
o Printing
• Familiarity with medical legal needs within a medical office
• Good understanding of anatomical terms and orthopedic injuries
• Belief that their efforts are an important piece to the patient experience.
Reports to:
• Directly to the Revenue Cycle Manager
• Partners and Medical Professionals have indirect oversight as well
Job Responsibilities: Duties will consist of, but not be limited to:
• Show to work on time with a clean and presentable appearance.
• Load demographics and patient registration information in system.
• Verify insurance benefits and eligibility
• Generate claims based on progress notes and op reports and submit to payers.
• Work on clearinghouse and insurance rejection claims.
• Assist with insurance A/R collections, when needed.
• Work with other staff members in a collaborative manner
• Assist with the answering of phones, taking messages, when needed.
• Maintaining a clean environment including shared cleaning duties.
• Maintain HIPPA Compliance
• Attending and participating in meetings as requested
• Other duties as assigned
Work Environment:
• Work area is temperate
• Well lit
• Moderate noise level including voices, printers, and ringing phones
• Use of headset
• Walking surfaces are low nap carpet, tile, and manufactured flooring
Physical Requirements:
• Primarily working in a sitting position
• Up to 90% on the computer
• Lifting requirement is normally less than 20 lbs
• Walking distances are occasional and no greater than 50 yards unless walking to or from the parking garage, but performed repetitively
• Moderate phone use. Headsets made available.
I have had the opportunity to review and agree to the Job Description above.
Auto-ApplyCollector
Collector job in San Bernardino, CA
Job Summary: The Collector performs A/R collections and billing via assigned special projects, involving multiple insurance contracts & entities. Verifies that patient services are coded correctly and payment has been applied properly. Analyzes and audits accounts for correct balance, proper follow-up and complete reimbursement. Monitors collection issues and resolves with payor. Processes phone-online and paper inquiries and correspondence taking appropriate collection actions that may include: working rejections/denials, calling for status, tracer claims and rebilling. Identifies misapplied payments and requests payments, adjustments/transfers or refunds. Performs other duties as needed.
Education and Experience: High School Diploma or GED required. College level courses in Business and/or Accounting preferred. Minimum three years previous experience in Commercial/Contract or Managed Medi-Cal billing, auditing and collecting preferred. Epic experience preferred.
Knowledge and Skills: Knowledge of Government/CPT and ICD coding, medical terminology and the ability to read and interpret EOBs required. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: None
Auto-ApplyCollections Specialist
Collector job in East Los Angeles, CA
Job Title: Collections Specialist Experience Level: 2-5 years in law experience, 5+ years in professional services experience Salary Range: $90,000 - $105,000
Job Description:
SourceProSearch is currently seeking a Collections Specialist for our West Coast locations, including Los Angeles, Santa Monica, Silicon Valley, and San Francisco. While San Francisco and Silicon Valley are high priority locations, we are open to candidates from any of the four locations.
Requirements:
Law experience is preferred but professional services experience is acceptable.
For candidates with law experience, 2-5 years of experience is required.
For candidates with professional services experience, 5+ years of experience is preferred.
Experience in credit collections is most important.
Experience with Accounts Receivable (A/R) is acceptable, but credit collections experience is a priority.
No cash applications or Accounts Payable (AP) experience required.
Systems Experience:
Aderant or ARCS experience is preferred but not required.
Mid-range Excel experience is ideal.
If you meet these qualifications and are interested in joining our team, please apply with your updated resume.
****************************
Collector, MSO CBO - USC Care MSO CBO - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Collector job in Alhambra, CA
The Collector Appeal Specialist is responsible for accurately processing inpatient and out-patient claims to third party payers and private pays, following all mandated billing guidelines. Responsible for ensuring timely filing and guidelines are met; provided quality control checks on paper and electronic claims; process tracers, denial and related correspondence; initiate appeals; compose and submit appeal letters specific challengeable denial issues consistent with the most update American Medical Association Current Procedural Terminology. Must demonstrate a positive demeanor, good verbal and written skills, and must be professional in both appearance and approach. Will maintain consistent productivity standards as appropriate for their unit as well as maintain an average of 90% (score 9.0) or better on Quality Reviews. The Professional Billing Refund Collector is responsible for accurately reviewing credit balances and processing adjustments, transfers and refunds as needed. Helps in billing operations by providing support and research of misapplied payments. Works as a member of the billing team to provide smooth operational flow resulting in optimum customer (internal/external) satisfaction and effective/efficient processes. TYPE OF SUPERVISION RECEIVED: Direct supervision required. Daily, weekly and/or monthly Unit meetings may be required. Direct review of daily production and other production-based reports to validate staff usage needs, portfolio reduction efforts, customer services and staff morale.
Essential Duties:
TECHNICAL DUTIES
Billing Tasks Analyzes and determines which billing procedure should be followed, based upon the type of financial class, e.g., contracts, private insurance carrier, HMOs, government programs, Federal/State/Local, Self-Pay accounts in conjunction with type of billing: transplants, grants, trauma and indigent programs, LOAs, MSP billing. Analyzes the information submitted by the various departments for billing and the appropriate documentation required for processing a claim form whether submitted hard copy or electronically. Understands all billing vendors used by the MSO - CBO. Contacts by telephone or e-mail the appropriate departments to obtain the required information needed to process a claim. Analyzes the pre-printed information on the claim form(s) or billing system to ensure that it is accurate and consistent with other information contained in Cerner or patient accounting system and makes corrections as necessary. Edits charges on the claim form(s) or billing system for which departmental and payer guidelines stipulate should not be billed to the sponsor. Recomputes the total amount due prior to submitting the claim e.g. edits unbillable charges for all payors. Reviews the claim forms to identify sensitive diagnosis information and follows guidelines and procedures established by the department to maintain patient confidentiality. Review Charges/Encounter Forms for accurate billing information and assure that data fields are correct. Inputs all the required information needed to complete the claim, edit accordingly and submit either hardcopy or electronically, with all the required documentation. i.e. authorizations, reimbursement based on LOAs, medical records, sterilization consent forms, treatment authorization requests, authorizations, hysterectomy consent forms, Inpatient/Outpatient TARs and SARs, and ABN's, and CMS certs and recerts. Obtains and reviews the medical record or on-line reports for additional documentation to be attached to hardcopy claim forms. Transmits claims via electronic vendor, once all corrections and adjustments have been processed. Submits completed claim forms to appropriate carriers with all required supplemental documentation Submits hard copy claims via certified mail. Works and resolves reject for all assigned claims daily Bills for late charges as needed. Communicates identified billing issues and trends to Supervisor and Billing Manager in a timely manner. Communicates issues with claim scrubber edits to Supervisor and Billing Manager in a timely manner. Communicates issues that impact bill holds with outside vendors: i.e. CMRE/RSI Collection Agencies to reporting manager Utilize CPT, ICD-10-CM, HCPCS, Insurance Directories and other insurance books as well as Cerner, AIDX/GE and other systems to solve billing issues and problems. Utilize all systems as applicable. etc. Complete tasks based on assigned priority matrix.
Follow Up - Collections Follow-up and collect on accounts for all payors, including Medicare, Medi-Cal, commercial, guarantor, and other contracted payors. Primary follow-up assignment is to facilitate payment for accounts previously billed. Review each patient's case, correspondence, and current computer data to determine possible payment problems. Maintain “portfolio” of such accounts with optimum cash collections, adjustments and closures. Perform follow-up on all outstanding insurance claims. Document all activity. Manage and process assigned computerized (i.e., ETM, etc.) or manual worklist in a timely manner to ensure that MSO CBO achieves its overall collection standards and quality measures. Call appropriate third-party contacts and establish specific reimbursement status, i.e. reason for any discrepancy between expected and actual reimbursement amount and date of issuance. Be aware of courtesy rates and/or courtesy adjustments. Adjustments / Write-Offs / Updates Submits necessary adjustments using the correct debit or credit transaction in order to correct account balance and/or claim totals prior to submission. Submits adjustments with appropriate codes. When circumstances warrant, transfers all or parts of a patient account charges to the correct account. Submits charge corrections and/or combines charges correctly via patient accounting system. Updates case / payer data and documents the reason for the updates; requests rebills as necessary. Submits adjustment requests to immediate Supervisor for review and approval. Applies proficiency in understanding and applying contractual terms of our Managed Care contracts (i.e., PPO, HMO, EPO, POS, Medi-Cal, Medicare, etc.). Applies knowledge of Cerner, AIDX/GE and other systems Demonstrates knowledge in various payor websites. System Folder Notes / Account Documentation Documents claim bill date, billed amounts, billing address, billing attachments, invoice number, expected payment, contractual amount, received payments, actual transplant date(s), type of transplant, pre and post periods for transplant days, and all pertinent billing data relevant to billing the claim. Documents in a clear, concise and grammatically correct manner in system folder notes. Uses appropriate collector comment codes.
Meets Production and Quality Review Standards set by Team Supervisor and Billing Manager. Reviews patient accounts and back up documentation to determine the nature and extent of delinquency problems and any actions taken by patients or third-party payors. Communicates with billing office staff to obtain additional information as needed. Provides feedback and guidance to office staff regarding coding, claim appeals, authorizations and diagnosis requirements.
Contacts government and third-party payors and/or patients to facilitate timely payment of past due charges; arranges alternative settlement plans as needed. Responds to third-party payors or patient inquiries in a timely manner. Reviews Explanation of Benefits from government and third-party payors to determine if payment was made correctly and if denials can be re-billed.
Identifies problem delinquencies and recommends appropriate course of action, such as referral to outside collection agency, legal action or write off. Requests transfers and/or adjusts patient accounts; Requests small balance write offs. Requests necessary adjustments with appropriate payment/adjustment codes, using the correct debit or credit transaction, in order to correct account balance and/or claim totals and to assure the account balance is correct when the refund is released.
Prepares, analyzes and maintains records and reports documenting the status and amount of past due accounts and the timing and nature of their disposition. Updates billing system, GE Centricity Business (GECB) with clear, detailed, concise ETM Task notes regarding activity related to resolution of balances, i.e. claim status, payment pending, adjustments needed, etc. Reviews own work prior to taking appropriate action.
Attends seminars and professional association meetings; reads pertinent literature to maintain current knowledge of collection policies and procedures and related legislation.
Works off various ad hoc reports for special projects, as needed and directed. Reviews and responds to claim edits and eCommerce edits daily.
Reviews payment transactions and researches payment correction requests. Processes adjustments, payment corrections and transfers where applicable. Researches misapplied payments. Audits patient accounts to determine appropriate action, i.e. adjustments, payment corrections. Verifies patient and insurance responsibility.
Updates billing system, GE Centricity Business (GECB) with clear, detailed, concise ETM Task notes regarding activity related to resolution of credit balances, i.e. payment transfers, adjustments, and/or refund requests, etc. Reviews own work prior to taking appropriate action to resolve credit, i.e. payment transfers, adjustments or refund requests.
Accesses and works off credit balance views in ETM in GECB (billing system) daily. Works off various ad hoc reports for special projects, as needed and directed.
Applies knowledge of GECB, Cerner, MARS Refunds App and daily ETM views to review and resolve credit balances. Prioritizes working credit balances based on age of credit, in order to comply with the Office of Compliance's Policy on Credit Balances.
Stays informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars. Performs other duties as assigned.
OTHER DUTIES Miscellaneous Assists in special projects or other duties as assigned. Meetings, general support to other areas and office activities. Attends training classes. Assists in training co-workers if needed
Required Qualifications:
Req High school or equivalent
Req Experience with medical services collections for any combination of payors (Medicare, Medi-Cal/Caid, HMO, PPO, Commercial, and Private Pay).
Req Excellent communication skills both written and oral, detail knowledge of applicable collection laws/policies/principles/etc., governing collection efforts, problem identification and resolution, insurance, medical terminology, and reimbursement procedures
Req Expert skill-level in specialty area.
Req Experience in computing environments.
Req User support experience with servers, operating systems, workstations, networks, LANs and network software
Preferred Qualifications:
Pref 2 years Medical services collections and computerized billing systems such as IDX. *Combined education/experience as substitute for minimum experience.
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $25.00 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
Auto-ApplyEarly Stage Collections Specialist, I
Collector job in Anaheim, CA
Come join our amazing team and work a hybrid schedule!
The work hours will be Monday through Friday from 9:00am - 6:00pm PST.
The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay for this position is $21.50/hr plus monthly incentive bonus. An additional $1.50/hr can be added for the Spanish bilingual skill set as well as an additional $1.50 for working 9am to 6pm.
Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations.
Counsels borrowers on their options through education of alternative solutions.
Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls.
Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing.
Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures.
May function as the single point of contact for a borrower.
May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details.
Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments.
Assist with loan servicing website payments, denied access, password resets.
Respond to escrow, loss draft and closing document inquiries.
Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities.
What you'll need:
High school diploma or equivalent work experience
Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience
Experience in the Banking, Mortgage/Loan Servicing industries preferred.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ***************************
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
#LI-SY1
Auto-ApplyCollections Specialist
Collector job in Commerce, CA
For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.
Collections Specialist
Location: City of Commerce, CA (On-site)
Department: Corporate Credit | Reports to: Corporate Credit Manager
Pay: $30/hour
At Ernest, we believe in creating meaningful partnerships-with our clients and with each other. Our culture is built on connection, care, and the belief that we're all better when we grow together. As part of our second-family philosophy, we empower every E-Teamer to show up as their best self in a refreshing, healthy, and fun work environment. We're looking for a Collections Specialist who thrives in a supportive team culture and takes pride in helping our clients and our company succeed.
Your Role
As a key player in our Credit Department, you'll work closely with current B2B clients to manage past due accounts and ensure timely payments, while maintaining strong relationships and upholding our commitment to exceptional service. You'll play a vital role in protecting profitability by making smart credit decisions and acting on aging reports before accounts reach critical stages.
You'll report directly to the Corporate Credit Manager will work closely with the Corporate Director of Credit and collaborate across teams to create a seamless client experience that reflects the heart of the Ernest brand.
Essential Functions
At Ernest, we promise to be the first and last stop for our clients by understanding their immediate needs, long-term goals, and expectations-responding with urgency, accuracy, and care to build partnerships that stand the test of time.
Make proactive, professional outbound collection calls to clients while strengthening and maintaining positive relationships (minimum one call per account)
Monitor and release credit hold orders as needed; keep collections and credit line status up to date to avoid disruptions
Obtain payment instructions for electronic funds transfers
Enter invoice information into customer portals/websites as required
Flag and escalate problem accounts to the Manager or Director of Corporate Credit
Review and process new credit applications, including trade references and credit reports (D&B, Business Experian), within a 48-hour turnaround
Partner with Client Relationship Managers and Director of Client Relations as needed to facilitate collections
Reconcile short payments and customer disputes
Send invoices and proof of deliveries upon customer request
Digitize and store credit documents using Docuware for paperless record-keeping
Balance sales needs and customer expectations with company policies to protect profitability and minimize risk
Reassess credit limits and terms for existing clients as needed
Deliver responsive, high-quality service to customers, sales teams, and internal branches
Identify accounts for legal escalation or write-off; coordinate with collection agencies after internal efforts have been exhausted
Negotiate payment plans for delinquent accounts with Director support as needed
Provide weekly aging report updates to the Director and Supervisor of Corporate Credit
Stay motivated and productive under tight deadlines, working independently with minimal oversight
Other Responsibilities
Support the Credit Department with additional tasks as needed
Collaborate with Sales, Customer Service, and internal departments to drive revenue, accelerate cash flow, and mitigate credit risk
Receive direction from the Director and Supervisor of Corporate Credit, while offering ideas and insights that contribute to department success
Qualifications & Skills
Minimum 2 years' experience in high-volume corporate collections (B2B)
Knowledge of Accounts Receivable and credit processes preferred
Familiarity with SAP or similar ERP system is a plus
Detail-oriented and results-driven with strong organizational skills
Excellent verbal and written communication skills
Proficiency in Microsoft Excel and Word
Ability to interpret and apply company policies and procedures with sound judgment
Skilled at managing multiple priorities in a dynamic environment
Why Join Ernest?
Because at Ernest, your career isn't just a job-it's a journey. We're a connected, values-driven culture that celebrates growth, collaboration, and bringing your full self to work. From spontaneous team celebrations to supporting your professional development, we're committed to creating a place where people thrive.
Wanna see what makes us Ernest? Hit play on our latest videos:
Newest Company Video with Keanu Reeves!
Watch us make a cardboard skateboard with Tony Hawk!
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
Auto-ApplyCollections Specialist
Collector job in Los Angeles, CA
Job Description
Albert & Mackenzie is a well-established and expanding workers' compensation defense law firm with a strong presence across California. Proudly recognized as a
Great Place to Work
for five consecutive years (2021-2025), the firm has also earned multiple
Best Places to Work
awards.
Job Purpose:
Under the direction of the Billing Manager, the Collections Assistant will manage the firm's collections activities according to established policies and procedures and will also provide recommendations for updated procedures to maximize results.
Duties and Responsibilities:
Handle day-to-day collections and follow-ups for the firm to ensure that all accounts are resolved in a timely manner
Monitor accounts receivable, research and resolve disputes, and keep client collections activity accurate and up-to-date
Under the direction of the Billing & Finance Management, achieve productivity and quality targets in collection goals
Provide regular reporting to management on outstanding A/R by client, carrier, and/or adjuster
Work closely with management to identify, escalate, and resolve collections issues
Special projects as directed by management, which will need advanced Excel experience
Skills/Qualifications:
Minimum 3 years of "legal billing and collections" experience in a law firm required
Experience with Legal-X (Bottomline), Quovant, Ascent, Tymetrix, and CounselLink, etc.
Strong computer skills, including Microsoft programs
Advanced skills in Excel required; Excel skills must include the use of advanced formulas, pivot tables, v-lookups, and other reporting tools
Must have experience managing high-volume collection accounts and reporting outstanding AR
Ability to interact effectively and clearly with the public, clients, and employees at all levels
College degree in Business, Finance, or Accounting preferred
The Legal Collection Assistant or Specialist will be responsible for managing the firm's collections activities according to established policies and procedures, and for updating procedures to maximize efficiency and results.
Job Type: Full-time
Compensation: $26 - 32/hour
Location: Remote from a location in California only
Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage.
Notice of E-Verify Participation
Notice of Right to Work
Collections Specialist
Collector job in Santa Fe Springs, CA
Job Description
We are currently seeking an experienced and detail-oriented Collections Specialist to join our team. In this role, you will be responsible for managing a commercial credit portfolio, proactively collecting on past due accounts, and working closely with internal departments and customers to resolve outstanding balances.
This position requires a high level of professionalism, accuracy, and the ability to build positive working relationships with customers and internal teams.
Key Responsibilities:
Manage a portfolio of commercial accounts and review order queues daily.
Release customer orders by reviewing payment history, credit limits, and account standing.
Regularly contact customers via phone and email to follow up on past due balances.
Use weekly past due aging and 30/60/90 reports to drive collection efforts.
Collaborate with Sales and other internal departments to resolve credit and order issues.
Escalate delinquent accounts and disputes to the Credit Supervisor as needed.
Document all customer communications and collection efforts in ARI/IDI systems.
Conduct research and resolve payment variances using the Prelude QFE program.
Prepare monthly reports on delinquent accounts (60+ days past due).
Participate in weekly review meetings with the Credit Supervisor.
Qualifications:
Education: High school diploma required; post-secondary business education preferred.
Experience: 3-5 years of commercial collections experience at the same company preferred.
Strong understanding of commercial credit, collections, and dispute resolution.
Proficiency in Microsoft Office and financial software systems; familiarity with Prelude QFE is a plus.
Excellent written and verbal communication skills.
Strong attention to detail and the ability to multitask in a fast-paced environment.
Must be assertive, professional, and team-oriented.
Collections Specialist - Retail
Collector job in Los Angeles, CA
WE ARE SEEKING MOTIVATED INDIVIDUALS WITH GREAT ENERGY WHO ARE LOOKING TO BUILD A CAREER WITH US!
Caine & Weiner is one of the oldest agencies in the US, established in 1930. We enhance cash flow for the global business community through the creative and effective utilization of accounts receivable management systems and innovative solutions. 20% of the Fortune 500 companies use our services.
PAY: $20/HR + UNCAPPED COMMISSION
Great work/life balance
Commission is paid out 2 times a month
Paid training
Flexible schedules
Personal desk/workspace
Medical, dental, vision insurance, PTO, Sick time and 401k
Competitive, challenging and rewarding environment
Opportunities to grow
Bilingual pay incentive - English/Spanish
Casual Work Environment
Job Type: Full-time, days with one evening per week (until 7PM PST) and one 1/2 Saturday per month.
Job Description:
Negotiate payments with businesses that have outstanding delinquent accounts with Caine & Weiner clients while providing excellent customer service.
Make outbound telephone calls, examine debtor's financial situation, resolve disputes, and work to establish a resolution.
Interact with customers to obtain and collect on past due accounts, while providing excellent customer service.
Review account information and using probing questions in order to navigate through obstacles while collecting a debt.
You'll be responsible for maintaining call quality and productivity measurements and ensuring a positive, problem-solving approach, using your customer service skills- along with positive relationships within a team environment.
provide first class customer service to our clients, while obtaining to collect a debt.
Set and exceed your own daily, weekly, and monthly goals.
Qualifications:
Debt Collections, Call Center Customer Service, Commercial Collections, Collection Specialist are
encouraged to apply
Strong communications, analytical, negotiation and customer service skills as a collection agent
FDCPA knowledge preferred
Top notch negotiation skills
Proven experience as a collection specialist or similar role
Ability to work at a fast-paced with minimal oversight
Ability to effectively present information to external and internal clients
ABOUT CAINE & WEINER
Caine & Weiner is a leading full-service Accounts Receivable Management enterprise with a network of national collection centers strategically located throughout the country. Since 1930, we have delivered outstanding performance and unmatched service to our world-wide clients. Our full suite of solution-based services provide our clients with individual customization and optimized recovery results.
Caine & Weiner is an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
#IND123
Auto-Apply