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Collectors Universe jobs in Santa Ana, CA - 89 jobs

  • Operations Associate, PSA (Temp-To-Hire) (Shift 2)

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for temp-to-hire Operations Associates to join our team and handle receiving, encapsulation, quality control, and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new business unit. You'll report to the Operations Supervisor and work from our Santa Ana, California office Monday through Friday for our PM shift (3pm - 11:30pm). What You'll Do: * Open, separate, and itemize department's mail by service type. * Match, count, and check items. * Verify service type with payment and verify its eligibility. * Enter item information into the database and print stickers containing order details. * Work with the Customer Service and Problem Orders departments to resolve problems. * Work with the Sales department for orders that have special deals and/or pricing. * Work with other cross-functional teams on special projects and/or deals. * Encapsulate and seal comic books. * Learning various sizes of gasket sizes and comic books holders. * Crack-out and re-seal comic books according to changes. * Inspect assembled parts and product for defects and deviations. * Verify information such as submission form details, product quantity, identification stickers, and labels. * Sort all orders by return carrier service. * Verify order correctness and completeness. * Package orders in mailing box containers, seal with tape and attach outside labels. * Process shipping for specified return carrier and close order. * Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages. Who You Are: * You have strong written and verbal communication skills. * You have the ability to work in a team environment. * You can prioritize all tasks and work in a fast-paced work environment. * You are a team player who is willing and able to work well with others. * You are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments. * You produce high quality, accurate work and demonstrate thoroughness in your work. * You are dependable and able to follow instructions and respond to directions from your supervisor(s). * You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google Suite, e.g. Gmail, Google Docs, and Google Sheets. * You have good hand-eye coordination and are comfortable with physical labor. * Previous experience in a warehouse or manufacturing environment is a plus. Physical Requirements: * Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting. * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Lifting and Carrying: Ability to lift, carry, and move materials up 50 lbs. * Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging. * Sitting or Standing: Ability to sit or stand for extended periods of time. Hourly Rate: The reasonable estimated hourly rate for this position is $17.00/hr. Shift 2 workers are also eligible for an additional $1/hr premium, in addition to their standard hourly rate. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $17 hourly Auto-Apply 47d ago
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  • Processor I, DNA (Temp-To-Hire)

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a temp-to-hire Processor for our DNA team. The right candidate will be primarily responsible for accurately itemizing packages, entering information into the designated system, creating specification numbers for each item and helping to manage incoming packages. This position will also require being trained and flexible in other areas needed such as shipping, processing submissions, creating letters, inventory, customer service, and/or sealing. You'll report to Operations Supervisor, DNA and work from our Santa Ana, CA office. The schedule is Monday-Friday 7:30-4pm. What You'll Do: * Handle delicate and potentially high-value collectibles with the utmost care and attention. * Create package numbers for, scan, and sticker all incoming packages and keep all packages in order. * Organize receiving shelf and submissions based on shipping dates, shows, and priorities. * Open, separate, count, and check items in each submission. * Verify service type with payment and verify its eligibility. * Identify and classify items correctly. * Enter items into the grading system. * Create excel spreadsheets for all take-home and show submissions. * Work with the Sales Department for orders that have special deals and/or pricing. * Maintain color sticker inventory. * Research signers and cards by means of trade magazines, books, and the internet in order to enter item information accurately. * Keep the leadership team aware of all receiving system errors and/or issues and provide feedback regarding procedures and new program deployments. * Contact customers via email, mail and phone to quickly resolve problem orders . * Support the rest of the processing, sealing, authentication, sales, shipping teams, and Ops Manager with other duties and projects as assigned. * Some travel to national events may be required. Who You Are: * Effective problem solver with the ability to make decisions based on data collected and company policies/procedures. * Excellent interpersonal and interdepartmental communication skills; can communicate clearly and intelligently with other departments and others outside of the organization, and has a desire and willingness to work with others. * Ability to follow policies and procedures set forth by the company, as well as follow directions and take management feedback. * Display willingness to make decisions correctly and appropriately upon each situation using common sense and additional training. * Ability to multitask, manage time, work under pressure, and prioritize work efficiently in a fast-paced environment. * Strong attention to detail and accuracy. * High school diploma (or equivalent) required and some college is preferred. * Knowledge of all types of sports and non-sports players and cards is preferred. * Proficient in Microsoft programs such as Excel, Word, Access, and Picture Editor; with an aptitude to learn and understand company software. Physical Requirements: * Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting. * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging. * Sitting or Standing: Ability to sit or stand for extended periods of time. Hourly Rate: The reasonable estimated hourly rate for this position is $17. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $17 hourly Auto-Apply 60d+ ago
  • Executive Assistant, Film Development

    MRC 4.6company rating

    West Hollywood, CA job

    MRC is a diversified global entertainment company with divisions including Film and Television. This role will work closely with all members of the Film team and will dual-report to the EVP and SVP of Film Production and Development. Primary Responsibilities: Provide executive level administrative support for and anticipate needs of both executives Manage calendars, incoming/outgoing calls, phone sheets, and expenses Keep executives organized and on schedule with meetings Book and coordinate travel as needed Read, evaluate, and provide thoughtful coverage and feedback on incoming screenplays and creative submissions, demonstrating strong story instincts and enthusiasm for the development process Track script & material submissions and maintain internal documentation Prepare internal and external documents for team members and industry partners Serve as the administrative liaison with internal team members and industry partners Develop a rapport and sustain a level of professionalism among all staff and partners Fulfill ad hoc requests including but not limited to note taking, research, and editing documents Education, Skills & Qualifications: Bachelor's Degree preferred 1-3 years Executive Assistant experience 1-2 years of relevant agency, studio, or production company experience a plus Must be detail oriented, with an ability to multi-task Must be comfortable in a fast-paced, high-pressure work environment Uphold a strict level of confidentiality Develop and sustain a level of professionalism among staff and clientele Possess a genuine interest in filmmaking and studio operations Hiring Salary Range is $21 to $22/hour, dependent on experience and level. Starting pay for the successful applicant depends on a variety of job-related factors, including, but not limited to, market demands, experience/training, and education. MRC is an equal employment opportunity employer. All applicants and potential candidates are evaluated on the basis of their qualifications, consistent with applicable local, state, and federal laws.
    $21-22 hourly 1d ago
  • Service Center Manager

    MRC Services Co 4.6company rating

    Carson, CA job

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Create an environment that inspires and engages the Service Center team to deliver results. Accountable for the successful execution of safe and efficient Service Center operations, business strategy, customer service, and consistent compliance with MRC procedures and controls. Salary Range $85,000.00 - $120,000.00 depending on position qualifications, job-related skills and experience, education, certifications, and geographic location. Benefits Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings. Essential Duties and Responsibilities (not all inclusive) Individual must be able to perform the essential duties with or without reasonable accommodation. Engage employees in understanding, ownership, and compliance with all safety guidelines, drive a rigorous approach to the identification and correction of hazards, evaluation of risks, and implementation of prevention and control measures. Ensure all required incident reporting is performed on time using the appropriate process. Oversee the implementation of corrective measures arising from incident investigation and hazard reports. Prepare the Service Center cost budget and monitor expenditures to ensure compliance. Monitor workflows throughout the Service Center to ensure timely accomplishment of service, warehouse, and logistics duties. Track KPI's that measure inside sales and warehouse efficiency and the quality and timeliness of customer service. Take action to drive continuous improvement and address shortfalls. Ensure cycle count programs are executed according to plan. Lead employees to anticipate and solve problems and plan for workload changes. Motivate and challenge employees and encourage growth and development. Promote strengths and address weaknesses. Set clear expectations and measure results. Communicate consistently. Provide timely, candid feedback and hold people accountable. Identify and initiate or obtain training required for employee success in performing duties. Maintain confidential information pertaining to normal supervisory duties. Administer, communicate, and promote awareness and compliance with MRC policies, procedures, and expectations to all employees, to include strict enforcement and compliance with DOT and SOX compliance guidelines. Develop annual Service Center business plans to identify service and efficiency improvements. Control, perform, or oversee inside sales activities including quoting, sourcing materials, customer service, purchasing, inventory control, shipping and receiving, or support to sales personnel. Share market intelligence and sales opportunities with Regional Sales personnel. Coordinate with regional and corporate sales resources to deliver service required to support new business. Lead the Service Center Location to deliver on the service, support, and strategic needs of corporate accounts. Identify and implement solutions to customers' needs. Work with Regional Sales and National Accounts to determine how to charge the customer for additional service. Develop and maintain standards that deliver service excellence. Lead the resolution of Accounts receivable issues that are preventing MRC Global from collecting payment for goods and services provided. Communicate honestly and consistently to reaffirm MRC's reputation for ethical and dependable partnership. Establish a friendly and effective working relationship with customers and internal partners through in-person visits, written and verbal correspondence, and other effective interpersonal skills. Keep management informed of the area's performance, provide advice on those matters that are mutually pertinent. Manage confidential information appropriately, to include pricing and contract information, resale costs, and expense items. Carry out other duties within the scope, spirit, and purpose of the job. Education, Experience & Ability Requirements Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work. Any combination of four or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience. Demonstrated competence in the use of computers and software applications. Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Willingness and ability to be on call as needed to provide 24-hour service to customers. Willingness and ability to travel within and outside Service Center area, with occasional overnight stays. Valid Driver's License with the ability to meet the MRC Global vehicle policy. Certification or ability to be certified to operate fork trucks, overhead cranes, and other heavy equipment. Additional Qualifications Must have the ability to provide documentation verifying legal work status. Ability to read and speak the English language proficiently in order to communicate with others, to understand and interpret safety instructions, and to respond to inquiries. Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $85k-120k yearly Auto-Apply 60d+ ago
  • Retail Associate

    Pico Union Ca 4.3company rating

    Los Angeles, CA job

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Stylist - Costa Mesa

    Richemont 4.6company rating

    Costa Mesa, CA job

    At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Stylist Chloé |Costa Mesa Reports to: Boutique Director Role Overview A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience. Responsibilities Consider the importance/frequency in which these are performed when listing. Duties less than 5% of overall time should be combined. • Essential duties (daily and occasional) • Direct reports and business areas to cover • Relationships: Clients/Co-workers/Management/Vendors • Other tasks and duties as requested by manager. A Client Relationship Owner • Delivers exceptional customer service and takes pride in developing long-term relationships • Is aware of CRM targets and actively engages in all actions to reach them • Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe • Consistently captures client data and takes notes of all qualitative information • Knows their portfolio of customers, and in particular, the VVICs and VICs they handle An Omnichannel Business Partner • Has the ability to offer excellent customer service and delivers strong business performance • Uses all omnichannel services available to grow sales • Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them • Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO • Consistently works to achieve given sales, KPIs and CRM targets • Is aware of local trading environment and competitors' activities An Operations Excellence Supporter • Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers • Proactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment • Implements all guidelines related to store and BOH management and participates in inventories • Supports after sales clients and follows up to ensure impeccable after sales service • Complies with established Richemont policies and standards Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Hourly Range: $24-$28/hr Salary will be determined based on relevant skills and experience.
    $24-28 hourly 13d ago
  • Senior Continuous Improvement Lead

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Senior Continuous Improvement Lead (PCGS) to join our growing Continuous Improvement team. In this elevated role, you will spearhead strategic operational improvement initiatives, drive cross-functional process optimization, and lead the design, implementation, and documentation of new operational procedures within our coin division. You'll collaborate closely with stakeholders across all operational functions-including learning & development, engineering, Product and Tech, and site-level operational leaders-to enhance performance, eliminate waste, and standardize processes. You will also serve as a key operational liaison for internal business units and external partners, ensuring alignment, clarity, and successful execution of improvement initiatives. This role reports to the Senior Manager, Continuous Improvement, and is based onsite at our Santa Ana, California office with occasional travel (3-4 times per year). What You'll Do: Process Improvement & Waste Elimination * Lead identification, analysis, and removal of process waste using Lean methodologies (e.g., 5S, Kaizen, Process Mapping, Root Cause Analysis). * Drive implementation of efficient workflows that reduce variation, improve throughput, and increase operational scalability. * Conduct time studies, capacity analysis, and waste assessments to prioritize impactful improvement opportunities. Project Leadership & Systems Implementation * Define clear, well‑structured, and well‑documented project plans for new process and system implementations. * Translate operational needs into actionable requirements for engineering, systems, and product teams. * Oversee execution of process and systems changes, ensuring alignment with business goals and operational capabilities. * Develop standardized work, SOPs, process flows, training materials, and change‑management plans to support smooth adoption. Cross‑Functional Collaboration & Stakeholder Management * Coordinate cross‑functional teams to ensure successful delivery of process and system improvements. * Serve as a central liaison between operational teams and business departments, communicating expectations, risks, and timelines with clarity and confidence. * Facilitate stakeholder alignment sessions, improvement workshops, and post‑implementation reviews. * Build strong relationships across all levels of the organization to influence decision-making and champion CI culture. Who You Are: * 3+ years of strong analytical, problem‑solving, and organizational experience driving measurable process improvements. * 3+ years of data‑driven decision‑making with advanced proficiency in spreadsheets, reporting, and performance metrics. * 1-2 years of management or team‑lead experience preferred. * Deep understanding of Lean,, Kaizen, PDCA, and other continuous improvement frameworks. * Demonstrated expertise in identifying waste and root causes across operational processes. * Experienced in implementing cross‑functional system improvements and translating business requirements into system workflows. * Adept at stakeholder management with the ability to navigate ambiguity, influence without authority, and drive alignment across teams. * Strong attention to detail paired with a high‑level strategic mindset. * Excellent written and verbal communication skills, capable of simplifying complex concepts. * Thrives in a fast‑paced, collaborative environment. * Proficiency in Google Docs, Google Sheets, Google Slides, Monday.com; Lucidchart proficiency Physical Requirements: * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time * Hand Use: Regular hand use for various tasks * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions * Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds * Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently * Sitting or Standing: Ability to sit or stand for extended periods of time Hourly Rate: The hourly rate for this position is $30. Entry level operations positions generally start at an hourly rate of $17. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $17-30 hourly Auto-Apply 3d ago
  • Assistant Boutique Director - Melrose

    Richemont 4.6company rating

    Los Angeles, CA job

    At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Assistant Boutique Director Chloé |Melrose Place, Los Angeles, CA Reports to: Boutique Director Role Overview A Chloé Assistant Boutique Director is an ambassador of the Maison, in charge of welcoming every guest into the Chloé family. The Assistant Boutique Director supports the Boutique Director in leading the team and supervising boutiques operations to ensure successful business; They act as the boutique leader in the absence of the Boutique Director. A Team Leader · Organizes energizing team briefings and ensures a consistent high level of motivation · Maintains excellent level of product knowledge by all team members and follows up proper implementation of all needed product and commercial trainings · Shadows sales on the floor to coach the team and identify further individual training needs · Supports recruitment and induction of team · Leads by exemplarity, ensures good team spirit, and translates Chloé attitude of entrepreneurship, togetherness, excellence, creativity, and positive impact · Is an active member of the Chloé community, shares best practices, asks questions, and provides support An Operations Excellence Supervisor · Supervises impeccable boutique environment and teams grooming at any time of the day · Proactively liaises with team and management to suggest improvements in operations, processes, or more globally on boutique environment · Ensures implementation of all guidelines related to store and both management and sustainability · Supervises all stock management related tasks · Oversees compliance of established Richemont policies and standards A Client Champion · Supports the team to initiate and develop long-term relationships with clients · Monitors CRM targets for boutique, CRM Supervisor and per stylists and helps the team to reach them · Supervises client database with consistent follow up of staff client books An Omnichannel Business Promoter · Leads by example and supervises sales on the floor to improve business performance and customer service · Ensures full engagement of the team with omnichannel services and gives feedback to the Boutique Director on individual performance · Assists Boutique Director in analysing sales figures and co-creates monthly/quarterly/yearly action plan to improve business in line with Maison strategy · Motivates the team in reaching boutique and individual targets and systematically follows up with each team member · Actively participates in commercial activities and proactively proposes new ideas to improve business · Is aware of local trading environment and competitors' activities Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Salary Range: $85,000 - $95,000 Salary will be determined based on relevant skills and experience.
    $85k-95k yearly 13d ago
  • Store Leader, Fashion Island

    On Services 4.1company rating

    Newport Beach, CA job

    In short: As the Store Leader, you are the strategic visionary and business owner for your store, ensuring every fan interaction delivers a moment of WOW. You are accountable for the entire store ecosystem, from driving commercial results to strategically positioning the store in the market by blending a community-driven environment with an individualized, elevated customer experience. Reporting to the Area Leader on the Retail team, you will move the business forward with an entrepreneurial spirit, ensuring that premium standards are maintained in every detail of the store's operations and fan journey. Your Mission: Act as the ultimate owner of the internal and external fan experience, instilling a relationship-first mindset and ensuring the capture of customer data is a critical behavior for future success Create business strategies that drive operational excellence, profitability, and team productivity Partner and execute a comprehensive community engagement program that drives local brand energy while maintaining an individualized and elevated premium experience Set the bar for excellence as the final point of accountability for attention to detail, overseeing in-store visual merchandising, product mix and premium operational execution across the floor Lead and build an effective team by prioritizing strategic hiring for culture and skill add, coaching emerging leaders, and delegating authority to empower autonomy and accountability Demonstrate deep empathy and emotional intelligence, taking concrete steps to alleviate challenges and support the holistic well-being of the team Plan and oversee training facilitation programs that equip the team to deliver the WOW and master all operational management topics Your Story: You bring 6+ years of experience in retail leadership or business management within a premium, community-focused, or high-growth global brand You are an expert in customer-centric operations, with a deep understanding of how to leverage data and individual connections to build long-term brand loyalty You exhibit high emotional intelligence and composure, showing a genuine concern for team dynamics and a professional commitment to empathetic leadership You have an entrepreneurial mindset, with experience identifying root-cause improvements and taking full ownership of business outcomes in a dynamic environment Compensation Range (base +bonus): $105,400 - $117,800
    $30k-42k yearly est. Auto-Apply 6d ago
  • Senior Imaging Systems Engineer (Studio Automation)

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a self-motivated and experienced Sr. Imaging Systems Engineer to join our dynamic community of collectors. This position will be responsible for overseeing the entire lifecycle of product photography, from equipment deployment and setup to the first and final image capture. The ideal candidate will be a hands-on lead, capable of mentoring a small team of imaging technicians and ensuring the efficient and high-quality production of product images that meet our brand's high standards. You'll report directly to the Sr. Manager of Operations Engineering and work onsite from our Santa Ana, California office with occasional travel. What You'll Do: Equipment Deployment and Management * Lead the setup, calibration, and maintenance of a wide range of imaging equipment, including DSLR/mirrorless cameras, various lighting setups, and machine vision stations (e.g., turntables, robotic arms) * Troubleshoot and resolve technical issues with cameras, lighting, and automated systems to minimize downtime * Research and recommend new equipment and technologies to improve image quality and workflow efficiency * Manage inventory of all photography equipment and supplies Workflow and Process Optimization * Develop, document, and implement standard operating procedures (SOPs) for both manual and automated product photography to ensure consistency and quality * Continuously evaluate and refine the imaging workflow, from setup and calibration to final image upload, to maximize efficiency and output * Collaborate with the software and commercial teams to ensure seamless handoff of images to internal and external customers Team Leadership and Development * Mentor and train a small team of imaging technicians, providing clear direction, constructive feedback, and ongoing support * Schedule and assign daily and weekly workloads to the imaging team to meet production targets * Foster a positive and collaborative team environment that encourages creativity and high performance Who You Are: Experience * Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD; or equivalent work experience * Minimum of 1-2 years of experience in a lead role, with demonstrated ability to manage workflows and mentor peers * Experience in a commercial imaging or automation imaging environment, with a strong emphasis on imaging hardware and controllers * Hands-on experience with deploying, operating, and troubleshooting machine vision equipment is essential Technical Skills * Experience designing, calibrating and selecting machine vision inspection systems * Proficiency with vision system software (e.g., Keyence, Basler, Cognex or similar) * Capable in imaging QA and hardware selection for specific field of view and resolution requirements * Proficiency with high-volume automated product photography systems (Ortery, Pylon, or similar), preferred * In-depth knowledge of studio lighting techniques and equipment, preferred * Expert proficiency with professional DSLR and mirrorless camera systems (e.g., Canon, Nikon, Sony) both variable and fixed focal lengths, preferred * Basic knowledge of image editing in Adobe Photoshop is a plus * Understanding of AI/Deep Learning applications in imaging is a plus Leadership and Soft Skills * Excellent leadership skills with the ability to mentor and develop a team * Strong problem-solving and technical troubleshooting abilities * Exceptional organizational and time-management skills with the ability to manage multiple projects and deadlines in a fast-paced environment * Excellent communication and interpersonal skills * A meticulous eye for detail and a commitment to producing high-quality work Physical Requirements: * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Lifting and Carrying: Ability to routinely lift, carry, and move materials up to 40 pounds. * Sitting or Standing: Ability to sit or stand for extended periods of time. * Vision: Using vision aiding devices, as well as sitting in dark or dimly lit rooms with soft desk lighting. Salary Range: The salary range for this position is $97,240 - $131,560. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons to Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * {Salaried} Vacation: All salaried employees are eligible for flexible time-off * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Candidates must be authorized to work in the United States. #BIZOPS1 #BI-Hybrid Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $97.2k-131.6k yearly Auto-Apply 60d+ ago
  • Sales Manager Costa Mesa CA

    Richemont 4.6company rating

    Costa Mesa, CA job

    Are you a good match? The ideal candidate for this role will be responsible for a range of duties including elevating client experiences, driving sales, and developing a client development strategy utilizing CRM initiatives. This candidate is required to have a bachelor's degree, along with 5-7 years of experience in a luxury retail environment. Additionally, prior supervisory experience is required, as well as the ability to lead teams to ensure they provide an exceptional client experience. Strong selling and closing skills are essential, along with proficiency in Excel and Word. The candidate should also be comfortable with travel and have strong networking abilities, particularly with high-profile events. Fluency in a foreign language relevant to the market is preferred. Excellent communication, problem-solving, and interpersonal skills are also key attributes we are seeking in this role. What are we expecting from you? Reporting to the Boutique Director, you will be responsible for assisting the Boutique Director with the overall management and enhancement of the Boutique, with the main objectives of building sales, developing and leading the sales teams, and achieving a sustainable high quality of service. As a Sales Manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison. Responsibilities: Collaborate with the Boutique Director to support and lead the sales team to consistently achieve or exceed sales targets, maintaining a strong presence on the sales floor. Develop and implement client development strategies with new and existing clients, as well as prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume. Guide the team in achieving performance goals through feedback, coaching, and successful sales closures. Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention. Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth. Assist Boutique Director in supporting and guiding the team in upholding all aspects of Van Cleef & Arpels standards regarding policies and procedures, maintaining a high level of operational standards. More than a role…we recruit for a career! By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations. The recruitment process: Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience. Richemont offers a generous compensation and benefits package for eligible employees. Expected Salary Range- $130--145k yearly. This role is annual bonus eligible.
    $66k-129k yearly est. 13d ago
  • Sales & Service Representative

    MRC Services Co 4.6company rating

    Long Beach, CA job

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. Salary Range $24.70 - $28.50, depending on position qualifications, job-related skills and experience, education, certifications, and geographic location. Benefits Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings. Key Duties & Responsibilities Respond to customer quote requests by sourcing products from inventory or external suppliers. Build quotes that create customer value and profitability for MRC Global. Identify and pursue sales opportunities to support overall growth. Engage proactively with customers, using product knowledge to recommend solutions. Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. Adhere to customer contract requirements (pricing, freight, delivery, KPIs). Monitor shipping/delivery status and communicate updates to customers. Resolve customer concerns using a problem-solving approach. Ensure quoted products comply with approved manufacturer lists (AML) or specifications. Reference customer guides and consult with internal/external resources to enhance service. Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). Communicate professionally with customers, suppliers, and coworkers. Required Experience One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. Skills & Abilities Proficient in computer and software use. Strong communication and knowledge-sharing skills. Effective in one-on-one and small group presentations. Detail-oriented with a sense of urgency. Working Conditions Frequent driving/traveling. Regular interaction with others. Primarily desk/computer-based work. Ability to sit/stand for extended periods. For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $24.7-28.5 hourly Auto-Apply 17d ago
  • Staff Accountant

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Staff Accountant position to join our team to assist the Accounting department with the fast paced month end closing process in accordance with company policies and procedures as well as US GAAP. Job duties include, but not limited to, preparation and input of standard monthly journal entries, record and maintain fixed assets, bank reconciliations, general ledger account reconciliations, record company credit card transactions, and other duties as assigned. You'll report to the Senior Accounting Manager and will work a hybrid schedule, onsite 3+ days per week, and is based out of our Santa Ana, CA headquarters. What You'll Do: * Perform month-end financial close responsibilities by generating standard monthly journal entries, generating appropriate accruals, researching variances, as well as assist with other month end closing process * Perform general bookkeeping and maintaining accurate company records for all financial transactions * Perform daily banking duties, monthly general ledger and account reconciliations * Meet month-end financial close deadlines and reporting deadlines * Verify and/or complete payment of invoices associated with accounts payable and ensure payments are charged to the appropriate accounts * Interfacing with Financial Planning and Analysis ("FP&A") department and external auditors as needed * Perform ad hoc analysis and other related duties as assigned Who You Are: * BA or BS Degree in Accounting/Finance * 1-3 years of accounting experience * Understanding of GAAP accounting concepts and revenue recognition * Intermediate to advanced Excel skills * Detail-oriented with the ability to multitask * Organized, problem solver, flexible and able to prioritize * Team player with strong communication and interpersonal skills * Navision, Blackline, and Netsuite experience preferred * Experience with Google Suite preferred Hourly Range: The hourly range for this position is $29.75-$40.25. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $29.8-40.3 hourly Auto-Apply 60d+ ago
  • Regional Operations Manager

    MRC Services Co 4.6company rating

    Carson, CA job

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Responsible for business activities and the execution of branch operations strategy for multiple locations in a designated area within a sub-region. Salary Range $120,000 - $143,000 depending on position qualifications, job-related skills and experience, education, certifications, and geographic location. Benefits Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings. Essential Duties and Responsibilities (not all inclusive) Individual must be able to perform the essential duties with or without reasonable accommodation. Lead and manage branch management within an assigned sub-region, which includes resource planning, selection, onboarding, performance management, and development. With Regional Leadership, develop and execute the sub-region operating plan, in alignment with regional and company strategy, that includes: Financial goals Gross Margin enhancement Maintaining competent and capable safety-focused employees Awareness, understanding, and compliance with MRC Global policies and SOX compliance guidelines Warehouse Assessment process and compliance Inventory, receivables, fixed assets, and other asset management Implement and model customer service values across the sub-region by ensuring excellence in branch operating standards. Collaborate with the Regional Leadership team to ensure overall regional goals are achieved. Closely coordinate efforts with Regional Sales Manager(s). Obtain and communicate market intelligence, including customer activity, competitor activity, and potential new activity. Ensure branch personnel are trained in the sales processes, including products, marketing techniques, quality standards, and customer identities. Prepare reports for the sub-region as directed (at least monthly). Manage confidential information relating to product and resale costs and expense items. Keep management informed of the area's performance; provide advice on those matters that are mutually pertinent to the area and MRC Global's overall strategy. Set clear expectations, communicate consistently, and delegate responsibility. Encourage strengths, address weaknesses. Provide timely, candid feedback. Take reasonable care for the safety and health of yourself and others. Report workplace hazards, injuries, or illnesses immediately. Education, Experience & Ability Requirements Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work. A proven track record of strong performance in driving performance and key field operations metrics. Willingness and ability to travel within and outside the region regularly to include overnight and consecutive night stays. Experience in defining and implementing successful sales and operational strategies in a team environment. Valid Driver's License with the ability to meet and maintain appropriate status with the MRC Global Vehicle/Driver policy. Additional Qualifications Must have the ability to provide documentation verifying legal work status. Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries. Ability to understand and comply with MRC Global guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines. Working Conditions For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $120k-143k yearly Auto-Apply 48d ago
  • Client Advisor - Beverly Hills

    Richemont 4.6company rating

    Beverly Hills, CA job

    At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Client Advisor Panerai| Beverly Hills Reports to: Boutique Manager Role Overview Reporting to Panerai Boutique Manager, the Client Advisor is responsible for achieving the personal sales target as well as contributing to the achievement of the boutique's objectives, developing the client panel and establishing best in class customer's experience by delivering high operational and service standards, while adhering to Panerai procedures and policies. Client Advisor acts as an ambassador of Panerai's image in the boutique and during off-site events. Responsibilities (or Mission) • SALES • Consistently achieve/exceed monthly and yearly turnover and KPI's targets set by Boutique Manager and management • Support in achieving/exceeding Boutique overall target • Actively participate to the briefings and contribute to the development of the Boutique performance • Welcome and handle customers' requests, lead and manage all steps of the sale following Panerai Selling Ceremony • Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities • Identify and customer's needs to suggest and promote products accordingly • BRAND & PRODUCTS KNOWLEDGE • Know the Maison's products, their availabilities, the delivery status, the brand's DNA and history and be able to share it with customers • Develop a good understanding of competition and luxury industry through self-learning and trainings • actively participate to all brand's training sessions • BOUTIQUE OPERATIONS & MAINTENANCE • As brand ambassador, always show an impeccable presentation, according to our guidelines • Understand and comply with all policies and procedures established by the company (security, inventory, products delivery…) • Manage the boutique's daily business (boutique opening/closing, inventory, repairs process…) • Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…) • Assist with special projects when needed • CRM • Contribute to the development of Boutique database by consistently and accurately capturing prospects/customers data for follow up and relationship building, meet individual KPI's targets • Develop and manage the attributed client portfolio by cultivating new and existing relationships through exceptional service and other Panerai CRM initiatives • Applies CRM relational strategy as per Headquarters' guidelines • Assist Boutique Manager in developing CRM action plans, and participate to boutique or off-site events • CUSTOMERS SERVICE • Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale • Ensure seamless customers experience when handling SAV requests • Ensure customers' requests are followed up and solved in due time (call back…) Client Advisor can perform other duties as determined by Boutique Manager. Key Performance Indicators • Individual sales target • Transformation rate • Average Price • CRM KPI's (data quality and volume…) • Mystery Shopping Qualifications • Minimum of 2 years in the luxury retail industry, in a sales function • Strong sense of luxury service and aesthetics • Fluent in English, additional language skills are a plus • Result and action oriented • Strong selling skills • Team player with good interpersonal competences and empathy • Curious and self-motivated, with excellent customer service mindset • Strong attention to detail with ability to handle multiple tasks simultaneously • Excellent communicator, able to develop a network • Excellent computer skills Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer - United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Salary Range: $25 to $27 Per Hour Salary will be determined based on relevant skills and experience.
    $25-27 hourly 13d ago
  • Watch & Jewelry Consultant-Costa Mesa

    Richemont 4.6company rating

    Costa Mesa, CA job

    At Piaget Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Watch & Jewelry Consultant Piaget | Costa Mesa Role Overview The Watch and Jewelry Consultant role is a representative of Piaget and should ensure exceptional service for all clients. The Watch and Jewelry Consultant is responsible for achieving sales targets and proactively developing a Piaget Client Base. Responsibilities Sales Performance & Service: * Achieve sales targets and KPIs while proactively developing a Piaget Client Base. * Define and recruit prospective clientele. * Assist and support after sales clients. * Develop a detailed knowledge of Piaget creations to provide exceptional customer service. * Participate in Boutique events in order to develop potential clientele. * Share ideas and recommendations to management in development of individual business. * Follow and implement all required procedures, standards and policies as outlined in the Retail Book and RISE. Clienteling: * Provide exceptional customer service surpassing client's expectations at every opportunity. * Demonstrate the refined luxury lifestyle of Piaget through customer service, attitude, personal grooming, dress code and behavior at all times. * Ensure the highest level of service and care for both clients and prospects. * Implement an effective data capture & follow up for clients, prospects, CS and reservations. * Build, develop and maintain your own Local and International client database ensuring client's loyalty. * Resolve client challenges with the highest professionalism, promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the Boutique Management. General Operations: * Recommend improvements to the management team in all aspects of the boutique operations/maintenance. * Attend and participate in all boutique meetings and trainings as required * Support the management in any back of house/administrative operations as requested. * Demonstrate flexibility by supporting the boutique in ad-hoc responsibilities. * Finalize all sales in SAP system. Stock Management: * Control inventory quality (scratches, movements, batteries for quartz watches) maintaining exceptional selling conditions. * Participate and support the team with daily and annual inventories. * Take ownership of designated inventory categories, maintaining the highest standard. Visual Merchandising: * Implement and follow all standards as per the Boutique Visual Merchandising guidelines. * Actively ensure merchandise presentation reflects VM standards and general cleanliness of the boutique at all times Qualifications * 5 to 10 years' experience with a strong passion and understanding for the luxury retail and/or service industry. * Excellent communication and organizational skills both written and verbal. * Well-groomed and demonstrates an attitude of professionalism, conscientiousness and reliability. * Takes initiative, is conscientious and provides complete follow through on all aspects of responsibility * Has a "team player" spirit and the ability to work well within a group/team dynamic * Shows innovation and initiative in setting customer care standards. * Proficiency with SAP and Microsoft Office software. * Assist with special projects as needed. * Enthusiastic, self-confident and self-motivated with a positive attitude at all times. * Able to work flexibly, embrace and manage change. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Expected Salary Range: $24 - $26 Salary will be negotiated based on relevant skills and experience.
    $24-26 hourly 9d ago
  • Continuous Improvement Supervisor

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Continuous Improvement Supervisor to join our growing Continuous Improvement team. As a Continuous Improvement Supervisor you will lead and drive process improvement initiatives across the organization using Lean, Six Sigma, and Kaizen methodologies. This role ensures operational efficiency, cost reduction, and quality enhancement through structured CI projects. You will lead a team and drive operational excellence across all levels of the organization. You'll report to the Senior Manager, Continuous Improvement and work onsite from our Santa Ana, California office with occasional travel (up to 25%). What You'll Do: * Plan & Execute CI Projects: Develop and implement improvement plans using Lean, Six Sigma, and Kaizen principles * Monitor & Report: Track milestones, report progress to leadership, and remove barriers using PDCA, root cause analysis, and other CI tools * Coordinate Teams: Delegate tasks, set timelines, and ensure accountability for project success * Communicate Clearly: Translate complex CI concepts into actionable insights for stakeholders and maintain transparent communication Key Performance Indicators (KPIs): * Cost Savings: Achieve targeted annual cost reductions through CI initiatives * Cycle Time Reduction: Improve process efficiency by reducing cycle times * Defect Rate Improvement: Lower defect rates and enhance quality metrics * Project Completion Rate: Deliver CI projects on time and within scope * Employee Engagement: Increase participation in CI activities and sustain improvement culture Who You Are: * Education: Bachelor's degree in Business, Engineering, or related field * Experience: 3+ years in Continuous Improvement or process optimization roles * Certifications: Lean Six Sigma Green Belt (preferred), Kaizen or equivalent CI training * Skills: Strong knowledge of CI tools (Process Mapping, 5S, DMAIC), project management, data analysis, and change management * Soft Skills: Excellent communication, leadership, and problem-solving abilities * Knowledge in Google Docs, Google Sheets, Google Slides & Monday.com, proficiency in LucidCharts Salary Range: The salary range for this position is $70,000-$94,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All salaried employees are eligible for flexible time-off * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $27k-36k yearly est. Auto-Apply 53d ago
  • Cash Applications Clerk

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Cash Applications Clerk to join our Accounts Receivable and Collections team to apply customer payments to customer orders in a customer-facing, high volume, fast-paced environment. Critical skills include familiarity with accounts receivable processes, troubleshooting skills, strong Microsoft Excel skills, and the ability to interface effectively with operations and customer service departments. You'll report to the Accounts Receivable Manager and work from our Santa Ana, CA office. What You'll Do: * Apply customer payments to their accounts accurately and in a timely fashion * Prepare daily bank deposits by using a scanner and then posting to the appropriate customer order * Process customer credit card payments in accordance with company policy * Reconcile payments to ensure proper application * Maintain files, including scanning documents to electronic files * Troubleshoot problem orders and accounting holds * Create, maintain/track, and close show order projects * Resolve customer short payments by contacting the customer via email and phone * Answer and respond to customer incoming phone calls and emails in a timely manner * Work with new and changing company processes * Occasional travel required Who You Are: * Detail-oriented with the ability to multitask * Organized and solution-oriented, with excellent time management skills * A proven team player with strong communication and interpersonal skills * Intermediate to advanced computer skills, including Salesforce, MS Excel, Google Workspace (Docs, Sheets, and Gmail interface), and ERP systems * Netsuite and Salesforce is a plus * Positive attitude * 2-5 years of cash application, accounts receivable or related experience in a fast paced, high-volume environment * Accounting Certificate or Associate Degree preferred * Bilingual in English/Spanish is a plus Hourly Range: The hourly range for this position is $21-$25. Entry level operations positions generally start at an hourly rate of $17. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $21-25 hourly Auto-Apply 60d+ ago
  • Continuous Improvement Specialist

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Continuous Improvement Specialist to join our growing Continuous Improvement team. Our team's primary functions are continuous improvement of operational processes, new process implementation and alignment of operational procedures across our various sites. As a Continuous Improvement Specialist you will be spearheading operational improvement efforts and supporting set up & documentation of new operational procedures for all Collectors sites. You will be partnering with teams across all operational functions, including the learning team, engineering, procurement and operational experts at all levels. Additionally you will serve as an operational liaison for departments across Collectors business functions and third party vendors. You'll report to the Continuous Improvement Supervisor and work onsite from our Santa Ana, California office with occasional travel (3-4 times per year). What You'll Do: * Support the ideation, implementation and testing of process enhancements throughout our operation * Identify gaps in system functionality and work with product management to enhance our products * Support implementation projects with functional teams across the organization to coordinate successful change initiatives * Optimize operational flow through creation of improved process maps, floor plans and operational procedures * Develop change communication plans and train operators on new operational processes * Planning, facilitating, and executing continuous improvement events using Lean Six Sigma tools * Support improvement projects from initiation to completion, including defining scopes, in depth progress documentation and timeline creation * Defining clear, well articulated and well documented project plans for new process implementations * Deliver outstanding service to all contributors and internal customers * Lead by example and be a champion of all company policies, including safety, attendance & security Who You Are: * 2+ years of demonstrating strong analytical, problem solving and organizational skills * 2+ years of demonstrating excellent data analysis with strong computer skills * Thorough understanding of process mapping & value stream mapping * Able to analyze existing processes, workflows, and systems to identify inefficiencies, bottlenecks, and areas for improvement * Strong attention to detail with a strategic and analytical mindset * Ability to work in a fast paced environment both individually and as part of a team * Excellent communication skills both written & verbal * Dynamic thinking and strong problem-solving abilities * Proficiency in Google Docs, Google Sheets, Google Slides & Monday.com, proficiency in LucidCharts preferred Physical Requirements: * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Lifting and Carrying: Ability to lift, carry, and move materials up to 25 pounds. * Sitting or Standing: Ability to sit or stand for extended periods of time. Hourly Rate: The reasonable estimated hourly rate for this position is $23.50. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $23.5 hourly Auto-Apply 53d ago
  • Accounts Receivable Clerk (Credit & Billing)

    Collectors Universe, Inc. 4.8company rating

    Collectors Universe, Inc. job in Santa Ana, CA

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for an Accounts Receivable Clerk (Credit & Billing) to join our team to play a crucial role in the financial operations of our organization by ensuring accurate and timely credit memos, billing and invoicing processes. This role involves collaborating with various departments to gather information, generate invoices, and manage billing and credit records. The AR Clerk is responsible for maintaining meticulous attention to detail, adhering to credit and billing procedures, as well as providing excellent customer service to clients. You'll report directly to the Controller and work out of our Santa Ana, CA office. What You'll Do: * Invoice and Credit Memo Generation: * Create and generate accurate invoices and credit memos based on services rendered, products sold, or contractual agreements * Verify billing information, such as quantities, rates, and discounts, to ensure accuracy * Collaborate with relevant departments to gather necessary information for invoicing * Data Entry and Record Keeping: * Enter billing data into the accounting system accurately and promptly * Maintain organized and up-to-date billing records for easy retrieval and auditing * Monitor and track outstanding invoices, ensuring timely follow-up and resolution * Billing Documentation: * Prepare supporting documentation, such as contracts, purchase orders, and delivery receipts, to accompany invoices * Attach any relevant backup information to invoices as required by clients or internal policies * Customer Communication: * Respond to billing inquiries from clients and internal stakeholders professionally and promptly * Provide exceptional customer service by addressing any billing discrepancies or concerns * Reports and Analysis: * Generate regular reports on billing activity, outstanding balances, and payment trends * Collaborate with the finance team to analyze data and identify areas for process improvement * Compliance and Regulations: * Ensure compliance with financial regulations and company policies in all billing and credit activities * Stay updated on relevant industry regulations and standards affecting billing and credit procedures * Collaborate with departments such as sales, customer service, and operations to resolve credit and billing-related issues * Assist with month-end and year-end closing procedures as needed Who You Are: * High school diploma or equivalent; additional education in Accounting or Finance is a plus * Proven experience as a billing clerk or similar role, demonstrating proficiency in billing processes * Strong numerical and data entry skills with high attention to detail * Familiarity with accounting software (Dynamics Nav and Netsuite) along with Google Suite, Microsoft Suite particularly Excel * Excellent communication skills, both written and verbal, for effective interaction with clients and colleagues * Ability to handle confidential information with discretion and maintain professionalism * Strong organizational and time-management skills to handle multiple tasks and meet deadlines * Problem-solving skills to resolve billing discrepancies and issues * Knowledge of relevant legal and regulatory requirements for billing Hourly Range: The hourly range for this position is $20-$26. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
    $20-26 hourly Auto-Apply 53d ago

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