Collectors Universe jobs in Santa Ana, CA

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Sales Representative to join our PSA Sales Team. You'll report to the PSA Sales Manager and work from our Santa Ana, CA office with up to 10% travel each year (traveling once per quarter). What You'll Do * Prospect and qualify sales leads over the phone and in-person * Develop strong, ongoing relationships with customers by conducting regular phone call check-ins and site visits to customers' locations * Maintain an organized flow of incoming and outgoing dealer submissions * Manage dealer and VIP accounts and provide regular updates on in-house orders * Work alongside Operations to meet specific order deadlines * Resolve customer complaints by investigating issues that may arise * Monitor competition by gathering information on new products and pricing * Study existing and potential volume of dealers * Coordinate and attend local and national card shows * Collaborate with the Field Events and Network Marketing team by attending and ensuring successful execution of drop-off events Who You Are * 2+ years of proven sales experience * Effective communicator and highly collaborative team player, both internally and externally, to resolve conflicts, solve problems and, most importantly, deliver what is promised to the customer to maintain and continue generating business * Ability to be knowledgeable and credible when speaking about our product and brand when presenting/communicating with customers and represent the company well * Demonstrated expertise in the collectibles market, continuously building upon the knowledge base of our product/market to generate sales (e.g. learning hobby lingo/terms, understanding market challenges, values of collectibles, etc.) * Organized and efficient is a sales approach since performance is based, in large part, on submissions and average sales price metrics * Ability to travel as needed, up to but not limited to several times per month. This may include car travel or cross-country plane travel or travel outside of the US * Must have a valid and current driver's license Salary Range: The hourly range for this position is $28-$30 Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits. * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Stylist Chloé |Costa Mesa Reports to: Boutique Director Role Overview A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience. Responsibilities Consider the importance/frequency in which these are performed when listing. Duties less than 5% of overall time should be combined. • Essential duties (daily and occasional) • Direct reports and business areas to cover • Relationships: Clients/Co-workers/Management/Vendors • Other tasks and duties as requested by manager. A Client Relationship Owner • Delivers exceptional customer service and takes pride in developing long-term relationships • Is aware of CRM targets and actively engages in all actions to reach them • Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe • Consistently captures client data and takes notes of all qualitative information • Knows their portfolio of customers, and in particular, the VVICs and VICs they handle An Omnichannel Business Partner • Has the ability to offer excellent customer service and delivers strong business performance • Uses all omnichannel services available to grow sales • Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them • Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO • Consistently works to achieve given sales, KPIs and CRM targets • Is aware of local trading environment and competitors' activities An Operations Excellence Supporter • Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers • Proactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment • Implements all guidelines related to store and BOH management and participates in inventories • Supports after sales clients and follows up to ensure impeccable after sales service • Complies with established Richemont policies and standards Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Hourly Range: $24-$28/hr Salary will be determined based on relevant skills and experience.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Boutique Specialist Watchmaker Richemont | Beverly HIlls, CA Reports to: Technical Operations Regional Manager Role Overview The main purpose of the Boutique Specialist Watchmaker is to provide immediate service to clients entering the Beverly Hills Boutique. This includes providing detailed analysis for the purpose of the repair, being processed at the boutique, without interruption, including all services and components. In order to achieve this objective, immediate diagnosis to determine the appropriate service that needs to be applied to the following that will need to be performed: • Watches • Accessories Key Responsibility 1: Diagnosis/Services Evaluation of products such as: • Watches • Clocks • Accessories These services will include the following types of calibers: • Quartz • Mechanical • Automatic • Chronographs • Complications In Diagnosis the watchmaker must provide precise and concise communication to either the Sales Associate or the Client themselves regarding the servicing of their product being examined under the extreme testing. The evaluation requires that the following is considered: • History • Previous services performed • Warranty • Sales • Intervention • Product History • Quality Conquest • Network Feedback • Conditions • Physical Condition • Functionality • Movement Tolerances Following outlines, to ensure that products and services are being allocated to the proper locations in a timely fashion: • Boutique • Brand-Approved Vendors • Inter-Network Locations Key Responsibility 2: Maintenance and Organization of the Workshop Maintenance of tools and Equipment (Watchmaking Related Equipment, Polishing and Laser Welders). Ensure that all equipment that is used is: • Calibrated • Maintained on a regular schedule • Proper setup of workshop • Organization & Cleanliness • Proper layout and accessibility of all tools and equipment Respecting all guidelines and policies set forth RNA Health and Safety. These Guidelines cover: • Chemicals • Equipment • Tools Key Responsibility 3: Routine Testing of Technical Skills (To be applied by RNA Technical Services) • Evaluation & Retesting • Practical Training • Diagnosis • Quality Control Interpretations • Tools • Encasing Skills • Watchmaking • Practices • Theoretical Knowledge • Quick Services for selected Jewelry Key Responsibility 4: Communication • Boutique Personnel • Managers/Directors • Sales Associates • CSR • Clients when necessary Communicate in a timely and professional manner when planning: • Vacation requests • Personal days • Sick days • Lunch breaks Provide the Technical Manager of the Region with feedback related to quality issues found with new and existing product during the repair processes such as: • Components • Tools • Equipment • Maintenance Requried to participate in Maison Sponsored Events: • Masterclasses • Product Launches • VIP Events Key Responsibility 5: Trainings Participate in Brand Trainings at the RTC: • Routine Refreshers • Evolutions • Calibers • Processes • Tolerances • Equipment/Tools • Brand Objectives and Policies Education: • Accredited Watchmaking Diploma or Certification. • Or have the required abilities that can be validated in an exam given by RNA Required experience: • Minimum of 5-10 years of experience in Watchmaking is preferred. • Retail working experience preferred. • Working experience with luxury brands is a plus. • Watchmaking level will be determined by years of experience, and proven ability to repair higher complications and calibers. • Ability to perform all functions of watchmaking as determined by offered level. Personal skills: • Computer Skills • Knowledge of SAP preferred • Ability to handle multiple tasks simultaneously is required • Ability to work with a team in a fast-paced environment is required • Strong organizational, interpersonal & communication skills Authorized to work in the United States without restriction Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Salary will be negotiated based on skills and experience. Salary Range: $90,000 - $120,000

Are you a good match? The ideal candidate for this role will be responsible for a range of duties including elevating client experiences, driving sales, and developing a client development strategy utilizing CRM initiatives. This candidate is required to have a bachelor's degree, along with 5-7 years of experience in a luxury retail environment. Additionally, prior supervisory experience is required, as well as the ability to lead teams to ensure they provide an exceptional client experience. Strong selling and closing skills are essential, along with proficiency in Excel and Word. The candidate should also be comfortable with travel and have strong networking abilities, particularly with high-profile events. Fluency in a foreign language relevant to the market is preferred. Excellent communication, problem-solving, and interpersonal skills are also key attributes we are seeking in this role. What are we expecting from you? Reporting to the Boutique Director, you will be responsible for assisting the Boutique Director with the overall management and enhancement of the Boutique, with the main objectives of building sales, developing and leading the sales teams, and achieving a sustainable high quality of service. As a Sales Manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison. Responsibilities: Collaborate with the Boutique Director to support and lead the sales team to consistently achieve or exceed sales targets, maintaining a strong presence on the sales floor. Develop and implement client development strategies with new and existing clients, as well as prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume. Guide the team in achieving performance goals through feedback, coaching, and successful sales closures. Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention. Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth. Assist Boutique Director in supporting and guiding the team in upholding all aspects of Van Cleef & Arpels standards regarding policies and procedures, maintaining a high level of operational standards. More than a role…we recruit for a career! By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations. The recruitment process: Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience. Richemont offers a generous compensation and benefits package for eligible employees. Expected Salary Range- $130--145k yearly. This role is annual bonus eligible.

MRC is a diversified global entertainment company with divisions including Film and Television. Role Description: Reporting to the Controller, this key new role leads participations & residuals for the company. The position is based in West Hollywood and in office Monday through Friday. Successful candidates will be highly motivated and team-oriented self-starters, who have significant directly applicable experience, can manage multiple priorities and are excellent communicators. Responsibilities Lead the company's participation and residuals effort across Film and TV in partnership with Production, Business Affairs, Finance, and Accounting Interpret participant contracts and track obligations to ensure accurate preparation and timely distribution of the corresponding statements and payments Work with Production Finance and Entertainment Partners to ensure accurate set up and timely payment of residuals Manage project audits of third parties by MRC and project audits of MRC by third parties Collaborate with Finance & Accounting by reviewing financial models & project ultimates for participations and residuals accuracy and assist in monthly and quarterly participations and residuals forecasts Support the company's auditor, Grant Thornton, on participations and residuals related inquiries as necessary Experience and Qualifications 5-7 years contract accounting or studio participations experience Expertise in participations and residuals preparation, including interpreting contractual agreements, using Excel and an accounting system, and working with related third parties Proficient in film and TV business models, accounting principles, and industry trends Keen entrepreneurial mindset with exceptional analytical, problem solving, and communication skills and the willingness and ability to command the details, think big picture, and balance multiple assignments in a fast-paced, results-oriented environment Demonstrated track record of building effective organizational and third-party relationships Education Bachelor's degree in Accounting, Finance or a related field Hiring Salary Range is $120,000 to $130,000 annually. Starting pay for the successful applicant depends on a variety of job-related factors, including, but not limited to, market demands, experience/training, and education. MRC is an equal employment opportunity employer. All applicants and potential candidates are evaluated on the basis of their qualifications, consistent with applicable local, state, and federal laws.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for temp-to-hire Operations Associates to join our team and handle receiving, encapsulation, quality control, and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new business unit. You'll report to the Operations Supervisor and work from our Santa Ana, California office Monday through Friday for our PM shift (3pm - 11:30pm). What You'll Do: * Open, separate, and itemize department's mail by service type. * Match, count, and check items. * Verify service type with payment and verify its eligibility. * Enter item information into the database and print stickers containing order details. * Work with the Customer Service and Problem Orders departments to resolve problems. * Work with the Sales department for orders that have special deals and/or pricing. * Work with other cross-functional teams on special projects and/or deals. * Encapsulate and seal comic books. * Learning various sizes of gasket sizes and comic books holders. * Crack-out and re-seal comic books according to changes. * Inspect assembled parts and product for defects and deviations. * Verify information such as submission form details, product quantity, identification stickers, and labels. * Sort all orders by return carrier service. * Verify order correctness and completeness. * Package orders in mailing box containers, seal with tape and attach outside labels. * Process shipping for specified return carrier and close order. * Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages. Who You Are: * You have strong written and verbal communication skills. * You have the ability to work in a team environment. * You can prioritize all tasks and work in a fast-paced work environment. * You are a team player who is willing and able to work well with others. * You are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments. * You produce high quality, accurate work and demonstrate thoroughness in your work. * You are dependable and able to follow instructions and respond to directions from your supervisor(s). * You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google Suite, e.g. Gmail, Google Docs, and Google Sheets. * You have good hand-eye coordination and are comfortable with physical labor. * Previous experience in a warehouse or manufacturing environment is a plus. Physical Requirements: * Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting. * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Lifting and Carrying: Ability to lift, carry, and move materials up 50 lbs. * Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging. * Sitting or Standing: Ability to sit or stand for extended periods of time. Hourly Rate: The reasonable estimated hourly rate for this position is $17.00/hr. Shift 2 workers are also eligible for an additional $1/hr premium, in addition to their standard hourly rate. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Continuous Improvement Lead to join our growing Continuous Improvement team. As a Continuous Improvement Lead you will be spearheading operational improvement efforts and leading set up & documentation of new operational procedures for all Collectors sites. You will be partnering with teams across all operational functions, including the learning team, engineering, procurement and operational experts at all levels. Additionally you will serve as an operational liaison for departments across Collectors business functions and third party vendors. You'll report to the Senior Manager, Continuous Improvement and work onsite from our Santa Ana, California office with occasional travel (3-4 times per year). What You'll Do: * Defining clear, well articulated and well documented project plans for new process implementations * Delegates tasks, creates timelines,schedules and deadlines for each step of a project through completion * Planning, facilitating, and executing continuous improvement events using Lean Six Sigma tools * Coordinate a team of colleagues to ensure they consistently deliver outstanding service to all contributors and internal customers * Attentively develop and monitor team performance. Provide constructive feedback on team members opportunities and strengths * Keeps an open line of communication with team members and project stakeholders while succinctly making complex concepts easy to understand for all * Lead by example and be a champion of all company policies, including safety, attendance & security Who You Are: * 3+ years of demonstrating strong analytical, problem solving and organizational skills * 3+ years of demonstrating excellent data analysis with strong computer skills * 1-2 years of management experience preferred * Thorough understanding of process enhancement strategies * Sharp eye for identifying weak points in processes and organizational structures * Strong attention to detail with a strategic and analytical mindset * Ability to work in a fast paced environment both individually and as part of a team * Excellent communication skills both written & verbal * Passionate about developing teammates skills * Dynamic thinking and strong problem-solving abilities * Proficiency in Google Docs, Google Sheets, Google Slides & Monday.com, proficiency in LucidCharts preferred Hourly Range: The hourly range for this position is $28-$30. Entry level operations positions generally start at an hourly rate of $17. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for two (2) Equipment Maintenance Technicians who can work either AM shift or PM shift to join our Mechanical Engineering team to assist with preventative maintenance tasks, unplanned maintenance, machine upgrades, and other tasks related to process machinery, including mechanical, pneumatic, and electrical systems. * AM shift schedule: Monday - Friday 6am-3pm (with overtime schedules of 4am-3pm) * PM shift schedule: Monday - Friday 3pm-12am (with overtime schedules of 3pm-2am) You'll report to the Process Automation Manager and work onsite from our Santa Ana, CA HQ and nearby warehouses. What You'll Do: * Perform preventative maintenance tasks to ensure quality production * Collaborate with Engineering to develop and track PM schedules for process machinery in the facility * Perform unplanned maintenance and troubleshooting tasks when the need arises * Perform machine upgrades and testing * Collaborate with Engineering and Production to implement maintenance logs, best practices, and operator-led maintenance tasks * Identify opportunities for equipment and process improvements * Work with cross-functional groups to determine standard maintenance procedures * Perform other duties as assigned Who You Are: * 2+ years of proven experience as a maintenance tech * Written and verbal communication skills in English * Basic math skills (addition, subtraction, multiplying & dividing) * Basic computer skills (email, Google suite, Microsoft) * Advanced hands-on mechanical, pneumatic, and electrical aptitude * Familiarity with industrial automation and factory equipment * Curious and seeks to learn new processes and systems, ask questions to ensure understanding * Takes direction well * Attention to detail * Safety first mentality * Ability to work in a deadline sensitive environment Physical Requirements: * Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time * Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery * Hand Use: Power gripping when using low-precision, high-impact hand tools that require significant force, such as hammer drills and torque wrenches * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions * Lifting and Carrying: Ability to lift, carry, and move materials up to 50 pounds * Sitting or Standing: Ability to sit or stand for extended periods of time * Temperature and Humidity: Occasional exposure to warehouse environments without heating or cooling with fluctuations in temperatures and humidity * Walking: Ability to walk for long periods Hourly Rate: The reasonable estimated hourly rate for this position is $30. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Senior Manager, Continuous Improvement to join our growing Continuous Improvement team. As a Senior Continuous Improvement Manager you will lead enterprise-wide initiatives to optimize processes, reduce waste, and enhance operational efficiency. This role is responsible for leading the lean transformation of Collectors and establishing a company-wide culture of continuous improvement from the ground up. The ideal candidate combines strategic vision with hands-on leadership to deliver measurable outcomes including cost savings, cycle time reduction, defect rate improvement, and strong ROI through Lean, Six Sigma, and Kaizen methodologies. You'll report to the Director of Continuous Improvement and work onsite from our Santa Ana, California office with occasional travel (up to 50%). What You'll Do: * Deploy CI Strategy: Establish and execute a comprehensive continuous improvement roadmap * Champion CI Culture: Embed Lean and CI principles into organizational goals to foster a culture of operational excellence * Identify Opportunities: Use Lean tools (VSM, Process Mapping, 5S, Root Cause Analysis) to analyze processes, quantify waste, and prioritize improvement initiatives * Lead Engagement: Facilitate Kaizen events, workout sessions, Lean Six Sigma training to drive shop floor engagement and alignment * Build CI Capability: Recruit, develop, and lead a team of CI specialists strategically positioned across regions to deliver impactful improvements * Drive Change Management: Apply proven change management strategies to ensure adoption and sustainability of improvements * Deliver Transformational Projects: Lead large-scale CI initiatives across operations, ensuring measurable results * Develop Data-Driven Solutions: Create business cases supported by KPIs and financial impact; implement reporting tools for performance visibility * Sustain Improvements: Ensure successful implementation and embed control mechanisms to maintain gains and continuous progress Key Performance Indicators (KPIs): * Cost Savings: Deliver targeted annual cost reductions through strategic CI initiatives * Process Efficiency: Achieve measurable cycle time reductions across key workflows * Quality Improvement: Reduce defect rates and enhance overall quality performance * Project Delivery: Complete CI projects on time, within scope, and meeting defined objectives * Employee Engagement: Increase participation in CI programs and sustain a culture of continuous improvement Who You Are: * Education: * Bachelor's degree in Business, Engineering, Supply Chain, or related field (Master's preferred) * Experience: * 8+ years of progressive experience in Continuous Improvement, Lean, or Operational Excellence roles * Proven success leading large-scale CI initiatives in distribution or supply chain environments * Demonstrated ability to build and lead multi-regional CI teams * Certifications: * Lean Six Sigma Black Belt or Master Black Belt required * Additional certifications in Kaizen, Change Management, or Operational Excellence preferred * Technical Skills: * Deep expertise in Lean, Six Sigma, Kaizen, and CI methodologies * Strong knowledge of CI tools (Value Stream Mapping, 5S, DMAIC, PDCA, Root Cause Analysis) * Proficiency in data analytics and business intelligence tools * Leadership & Soft Skills: * Strategic thinker with ability to influence at all levels of the organization * Exceptional change management and stakeholder engagement skills * Strong communication, facilitation, and coaching abilities Salary Range: The salary range for this position is $115,000-$194,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All salaried employees are eligible for flexible time-off * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a temp-to-hire Processor for our DNA team. The right candidate will be primarily responsible for accurately itemizing packages, entering information into the designated system, creating specification numbers for each item and helping to manage incoming packages. This position will also require being trained and flexible in other areas needed such as shipping, processing submissions, creating letters, inventory, customer service, and/or sealing. You'll report to Operations Supervisor, DNA and work from our Santa Ana, CA office. The schedule is Monday-Friday 7:30-4pm. What You'll Do: * Handle delicate and potentially high-value collectibles with the utmost care and attention. * Create package numbers for, scan, and sticker all incoming packages and keep all packages in order. * Organize receiving shelf and submissions based on shipping dates, shows, and priorities. * Open, separate, count, and check items in each submission. * Verify service type with payment and verify its eligibility. * Identify and classify items correctly. * Enter items into the grading system. * Create excel spreadsheets for all take-home and show submissions. * Work with the Sales Department for orders that have special deals and/or pricing. * Maintain color sticker inventory. * Research signers and cards by means of trade magazines, books, and the internet in order to enter item information accurately. * Keep the leadership team aware of all receiving system errors and/or issues and provide feedback regarding procedures and new program deployments. * Contact customers via email, mail and phone to quickly resolve problem orders . * Support the rest of the processing, sealing, authentication, sales, shipping teams, and Ops Manager with other duties and projects as assigned. * Some travel to national events may be required. Who You Are: * Effective problem solver with the ability to make decisions based on data collected and company policies/procedures. * Excellent interpersonal and interdepartmental communication skills; can communicate clearly and intelligently with other departments and others outside of the organization, and has a desire and willingness to work with others. * Ability to follow policies and procedures set forth by the company, as well as follow directions and take management feedback. * Display willingness to make decisions correctly and appropriately upon each situation using common sense and additional training. * Ability to multitask, manage time, work under pressure, and prioritize work efficiently in a fast-paced environment. * Strong attention to detail and accuracy. * High school diploma (or equivalent) required and some college is preferred. * Knowledge of all types of sports and non-sports players and cards is preferred. * Proficient in Microsoft programs such as Excel, Word, Access, and Picture Editor; with an aptitude to learn and understand company software. Physical Requirements: * Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting. * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging. * Sitting or Standing: Ability to sit or stand for extended periods of time. Hourly Rate: The reasonable estimated hourly rate for this position is $17. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We are looking for a Staff Software Engineer, Full-Stack to provide architectural leadership and hands-on expertise across all layers of our Grading Operations platform. Your primary responsibility will be ensuring the stability, performance, and operational excellence of these complex, mission-critical applications and the robust backend services that support them. As a Staff Engineer, you will apply your full-stack expertise to maintain, enhance, and optimize existing systems, tackling complex technical debt and high-impact issues to streamline throughput in a mission-critical environment. Beyond hands-on development, you will be expected to drive architectural decisions, strategizing on long term technical strategy, and mentor the team. This role is crucial for strategic change, leading complex projects that integrate new technologies like AI/ML solutions and guiding the evolution of our grading workflows as we plan for future system scaling and modernization. You will define how we maximize efficiency and usability across our existing tools, ensuring the technology backbone of our multi-million dollar business is world-class. What You'll Do: * Participate across the entire software development lifecycle, taking features from concept to production release * Maintain and extend the current tech stack, primarily .NET C#, with additional solutions in Python and a Vue.js-based frontend. * Communicate with Product and other stakeholders to develop business requirements * Collaboratively create solutions with other teams * Troubleshoot software issues and debug a large codebase * Develop and execute unit and integration tests * Contribute to technical documentation to increase maintainability of software assets Who You Are: * 10+ years of software engineering industry experience building backend software, with exposure to microservices * Experience using Python for production-grade applications * Experience using strongly typed languages (C#, Java, etc) is a plus * Experience architecting systems (service-oriented, event-driven, distributed systems, cloud) as well as hands-on development experience * Familiar with client-side frameworks, such as Vue.js or React. * Data modeling and database design expertise; Postgres and/or SQL Server is a plus * Experience configuring and using DevOps tooling such as Kubernetes, Helm, Terraform, AWS stack * Experience working cross-functionally with Product partners * Possess strong technical, analytical, troubleshooting, and communication skills with the ability to visualize and document processes * Proficient at using appropriate security, documentation, and/or monitoring best practices Candidates must be authorized to work in the United States. Salary Range: The salary range for this position is $209,186 - $258,903. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: * Health Insurance: All employees are eligible to enroll in Medical, Dental, and Vision * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: We offer a flexible vacation policy for our employees * Holiday Pay: All employees are eligible for nine company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Client Advisor Panerai| Beverly Hills Reports to: Boutique Manager Role Overview Reporting to Panerai Boutique Manager, the Client Advisor is responsible for achieving the personal sales target as well as contributing to the achievement of the boutique's objectives, developing the client panel and establishing best in class customer's experience by delivering high operational and service standards, while adhering to Panerai procedures and policies. Client Advisor acts as an ambassador of Panerai's image in the boutique and during off-site events. Responsibilities (or Mission) • SALES • Consistently achieve/exceed monthly and yearly turnover and KPI's targets set by Boutique Manager and management • Support in achieving/exceeding Boutique overall target • Actively participate to the briefings and contribute to the development of the Boutique performance • Welcome and handle customers' requests, lead and manage all steps of the sale following Panerai Selling Ceremony • Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities • Identify and customer's needs to suggest and promote products accordingly • BRAND & PRODUCTS KNOWLEDGE • Know the Maison's products, their availabilities, the delivery status, the brand's DNA and history and be able to share it with customers • Develop a good understanding of competition and luxury industry through self-learning and trainings • actively participate to all brand's training sessions • BOUTIQUE OPERATIONS & MAINTENANCE • As brand ambassador, always show an impeccable presentation, according to our guidelines • Understand and comply with all policies and procedures established by the company (security, inventory, products delivery…) • Manage the boutique's daily business (boutique opening/closing, inventory, repairs process…) • Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…) • Assist with special projects when needed • CRM • Contribute to the development of Boutique database by consistently and accurately capturing prospects/customers data for follow up and relationship building, meet individual KPI's targets • Develop and manage the attributed client portfolio by cultivating new and existing relationships through exceptional service and other Panerai CRM initiatives • Applies CRM relational strategy as per Headquarters' guidelines • Assist Boutique Manager in developing CRM action plans, and participate to boutique or off-site events • CUSTOMERS SERVICE • Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale • Ensure seamless customers experience when handling SAV requests • Ensure customers' requests are followed up and solved in due time (call back…) Client Advisor can perform other duties as determined by Boutique Manager. Key Performance Indicators • Individual sales target • Transformation rate • Average Price • CRM KPI's (data quality and volume…) • Mystery Shopping Qualifications • Minimum of 2 years in the luxury retail industry, in a sales function • Strong sense of luxury service and aesthetics • Fluent in English, additional language skills are a plus • Result and action oriented • Strong selling skills • Team player with good interpersonal competences and empathy • Curious and self-motivated, with excellent customer service mindset • Strong attention to detail with ability to handle multiple tasks simultaneously • Excellent communicator, able to develop a network • Excellent computer skills Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer - United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Salary Range: $25 to $27 Per Hour Salary will be determined based on relevant skills and experience.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Learning Writer to join our Learning team. As a Learning Writer, you will be responsible for documenting various procedures and creating training materials to educate personnel on those procedures. You will work alongside other Learning Writers, Training Specialists and Operations members at Collectors to learn the best practices of each department and clearly document them for incoming personnel, and other departments. You'll report to the Learning Manager and work onsite from our Santa Ana, CA office. What You'll Do: * Work with a motivated team to document and help standardize processes and create training materials such as Process Manuals, Standard Operating Procedures (SOPs),Work Instructions (WIs), presentation decks, and video modules * Assist the Learning Writers, Learning Specialists, and Learning Manager in researching and installing new training materials and tools that will enhance our training procedures and provide value to our employees * Collaborate closely with Subject Matter Experts (SMEs) across many areas of the business to ensure processes are captured correctly, receiving and providing considerable feedback * Assist with maintaining the Learning Resource Site, the departmental shared drive, and project management boards, keeping them up to date with changes/improvements * Determine gaps in training material or content that should be filled to ensure safety and productivity among staff members * Identify future training needs and create a curriculum, with the Learning Manager's assistance, to facilitate training * Be creative and design better ways to present information clearly using text, images, audio, and video to ensure better training outcomes in accordance with the company style guide and consistent voice * Proofread, format, and edit new and existing documents and presentations Who You Are: * Excellent listener and communicator, good interpersonal skills, adaptable, conflict resolution, and maintains an open mind * Excellent attention to detail, comprehensive documenting skills, and ability to organize digital content * Strong writing skills and excellent English grammar and prose * Strong computer skills (typing and Google applications) * Able to change priorities to meet deadlines, plan, multi-task, and manage time effectively * Innovative and creative: you find resourceful solutions for complex problems. * Willing to learn, teach, ask open and probing questions, and improve * Comfortable working both independently and collaboratively * Experience with formal writing or translating in additional languages is a plus Physical Requirements: * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds. * Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently. * Sitting or Standing: Ability to sit or stand for extended periods of time. Hourly Range: The hourly range for this position is $21.50 - $23.50. Entry level operations positions generally start at an hourly rate of $17.50. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for an Accounts Receivable Clerk (Credit & Billing) to join our team to play a crucial role in the financial operations of our organization by ensuring accurate and timely credit memos, billing and invoicing processes. This role involves collaborating with various departments to gather information, generate invoices, and manage billing and credit records. The AR Clerk is responsible for maintaining meticulous attention to detail, adhering to credit and billing procedures, as well as providing excellent customer service to clients. You'll report directly to the Controller and work out of our Santa Ana, CA office. What You'll Do: * Invoice and Credit Memo Generation: * Create and generate accurate invoices and credit memos based on services rendered, products sold, or contractual agreements * Verify billing information, such as quantities, rates, and discounts, to ensure accuracy * Collaborate with relevant departments to gather necessary information for invoicing * Data Entry and Record Keeping: * Enter billing data into the accounting system accurately and promptly * Maintain organized and up-to-date billing records for easy retrieval and auditing * Monitor and track outstanding invoices, ensuring timely follow-up and resolution * Billing Documentation: * Prepare supporting documentation, such as contracts, purchase orders, and delivery receipts, to accompany invoices * Attach any relevant backup information to invoices as required by clients or internal policies * Customer Communication: * Respond to billing inquiries from clients and internal stakeholders professionally and promptly * Provide exceptional customer service by addressing any billing discrepancies or concerns * Reports and Analysis: * Generate regular reports on billing activity, outstanding balances, and payment trends * Collaborate with the finance team to analyze data and identify areas for process improvement * Compliance and Regulations: * Ensure compliance with financial regulations and company policies in all billing and credit activities * Stay updated on relevant industry regulations and standards affecting billing and credit procedures * Collaborate with departments such as sales, customer service, and operations to resolve credit and billing-related issues * Assist with month-end and year-end closing procedures as needed Who You Are: * High school diploma or equivalent; additional education in Accounting or Finance is a plus * Proven experience as a billing clerk or similar role, demonstrating proficiency in billing processes * Strong numerical and data entry skills with high attention to detail * Familiarity with accounting software (Dynamics Nav and Netsuite) along with Google Suite, Microsoft Suite particularly Excel * Excellent communication skills, both written and verbal, for effective interaction with clients and colleagues * Ability to handle confidential information with discretion and maintain professionalism * Strong organizational and time-management skills to handle multiple tasks and meet deadlines * Problem-solving skills to resolve billing discrepancies and issues * Knowledge of relevant legal and regulatory requirements for billing Hourly Range: The hourly range for this position is $20-$26. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Sealing Supervisor to join our team. In this role, you'll help to lead our sealing department and build a high-performing team that lives our commitment to getting it right. You'll ensure we deliver the accuracy, efficiency, and quality our collectors deserve, because serving the collector is where everything starts. Our customers are trusting us with their most prized possessions, and you'll create an environment where every item receives the meticulous care and attention it deserves. You'll report to the Sealing Manager and work from our Santa Ana, CA office. What You'll Do: * Manage staffing and training for the Sealing department, investing in your team's long-term growth and fostering a culture of continuous learning where team members are encouraged to be curious and grow their skills. * Monitor quality and productivity to ensure every item receives the care it deserves. Our customers are trusting us with their most prized possessions, and no matter the value, every item deserves to be treated the same way. Be efficient, but don't rush. * Build departmental morale and team spirit by leading with kindness and treating others with respect. Always assume positive intent, seek out diverse perspectives, and create an inclusive environment. * Create effective solutions by first sharing context and ensuring the team understands the goal, the problem, and why it needs to be solved. Question assumptions and provide accurate data to help find solutions. * Ensure proper procedures are followed and implement improvements that minimize errors. Accuracy and consistency is our product, and we insist on the highest standards in the industry. * Address issues transparently and early. Bad news should be shared as early as possible because it only smells worse over time. Create opportunities to solve problems quickly rather than letting them fester. * Collaborate cross-functionally and seek feedback early and often to ensure ideas are incorporated when they can have the most impact. * Always start with what serves the collector first and work backwards from their needs. * Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages. * Lead by example and be a champion of all company policies, including safety, attendance & security. Who You Are: * 2+ years of quality and/or operations experience and experience leading a team in a warehouse/manufacturing environment * Bachelor's degree or equivalent work experience * Strong communicator who can clearly relay policies and procedures with honesty and empathy * Data-driven problem solver who questions assumptions and understands the business implications of decisions * Dependable team player who seeks to understand different perspectives * Someone who thinks "yes" before "no," exploring possibilities with an eye toward long-term impact * Comfortable multitasking in fast-paced environments with little room for error Physical Requirements: * Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting. * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Lifting and Carrying: Ability to lift, carry, and move materials up to 25 pounds. * Ability to sit or stand for extended periods of time.Sitting or Standing Salary Range: The salary range for this position is $65,450 - $72,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All salaried employees are eligible for flexible time-off * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Candidates must be authorized to work in the United States. #LI-BIZOPS Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Continuous Improvement Specialist to join our growing Continuous Improvement team. Our team's primary functions are continuous improvement of operational processes, new process implementation and alignment of operational procedures across our various sites. As a Continuous Improvement Specialist you will be spearheading operational improvement efforts and supporting set up & documentation of new operational procedures for all Collectors sites. You will be partnering with teams across all operational functions, including the learning team, engineering, procurement and operational experts at all levels. Additionally you will serve as an operational liaison for departments across Collectors business functions and third party vendors. You'll report to the Continuous Improvement Supervisor and work onsite from our Santa Ana, California office with occasional travel (3-4 times per year). What You'll Do: * Support the ideation, implementation and testing of process enhancements throughout our operation * Identify gaps in system functionality and work with product management to enhance our products * Support implementation projects with functional teams across the organization to coordinate successful change initiatives * Optimize operational flow through creation of improved process maps, floor plans and operational procedures * Develop change communication plans and train operators on new operational processes * Planning, facilitating, and executing continuous improvement events using Lean Six Sigma tools * Support improvement projects from initiation to completion, including defining scopes, in depth progress documentation and timeline creation * Defining clear, well articulated and well documented project plans for new process implementations * Deliver outstanding service to all contributors and internal customers * Lead by example and be a champion of all company policies, including safety, attendance & security Who You Are: * 2+ years of demonstrating strong analytical, problem solving and organizational skills * 2+ years of demonstrating excellent data analysis with strong computer skills * Thorough understanding of process mapping & value stream mapping * Able to analyze existing processes, workflows, and systems to identify inefficiencies, bottlenecks, and areas for improvement * Strong attention to detail with a strategic and analytical mindset * Ability to work in a fast paced environment both individually and as part of a team * Excellent communication skills both written & verbal * Dynamic thinking and strong problem-solving abilities * Proficiency in Google Docs, Google Sheets, Google Slides & Monday.com, proficiency in LucidCharts preferred Physical Requirements: * Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. * Hand Use: Regular hand use for various tasks. * Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. * Lifting and Carrying: Ability to lift, carry, and move materials up to 25 pounds. * Sitting or Standing: Ability to sit or stand for extended periods of time. Hourly Rate: The reasonable estimated hourly rate for this position is $23.50. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Reasons To Join Us: * Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision * Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits * 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals * Vacation: All full-time employees are eligible for paid vacation * Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays * Employee Discounts: Employees receive discounts on select grading services for approved submissions * Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs * Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email *********************. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

At Piaget Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Watch and Jewelry Consultant Piaget | Los Angeles, CA Role Overview The Watch and Jewelry Consultant role is a representative of Piaget and should ensure exceptional service for all clients. The Watch and Jewelry Consultant is responsible for achieving sales targets and proactively developing a Piaget Client Base. Responsibilities Sales Performance & Service: • Achieve sales targets and KPIs while proactively developing a Piaget Client Base. • Define and recruit prospective clientele. • Assist and support after sales clients. • Develop a detailed knowledge of Piaget creations to provide exceptional customer service. • Participate in Boutique events in order to develop potential clientele. • Share ideas and recommendations to management in development of individual business. • Follow and implement all required procedures, standards and policies as outlined in the Retail Book and RISE. Clienteling: • Provide exceptional customer service surpassing client's expectations at every opportunity. • Demonstrate the refined luxury lifestyle of Piaget through customer service, attitude, personal grooming, dress code and behavior at all times. • Ensure the highest level of service and care for both clients and prospects. • Implement an effective data capture & follow up for clients, prospects, CS and reservations. • Build, develop and maintain your own Local and International client database ensuring client's loyalty. • Resolve client challenges with the highest professionalism, promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the Boutique Management. General Operations: • Recommend improvements to the management team in all aspects of the boutique operations/maintenance. • Attend and participate in all boutique meetings and trainings as required • Support the management in any back of house/administrative operations as requested. • Demonstrate flexibility by supporting the boutique in ad-hoc responsibilities. • Finalize all sales in SAP system. Stock Management: • Control inventory quality (scratches, movements, batteries for quartz watches) maintaining exceptional selling conditions. • Participate and support the team with daily and annual inventories. • Take ownership of designated inventory categories, maintaining the highest standard. Visual Merchandising: • Implement and follow all standards as per the Boutique Visual Merchandising guidelines. • Actively ensure merchandise presentation reflects VM standards and general cleanliness of the boutique at all times Qualifications • 5 to 10 years' experience with a strong passion and understanding for the luxury retail and/or service industry. • Excellent communication and organizational skills both written and verbal. • Well-groomed and demonstrates an attitude of professionalism, conscientiousness and reliability. • Takes initiative, is conscientious and provides complete follow through on all aspects of responsibility • Has a "team player" spirit and the ability to work well within a group/team dynamic • Shows innovation and initiative in setting customer care standards. • Proficiency with SAP and Microsoft Office software. • Assist with special projects as needed. • Enthusiastic, self-confident and self-motivated with a positive attitude at all times. • Able to work flexibly, embrace and manage change. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Salary will be negotiated based on relevant skills and experience. Salary range: $24 - $26 hourly

Compensation Starting Pay Range: 96,600 - 120,000 Annually * Candidates located within Orange County are preferred. Why Join Us? Are you passionate about teamwork and developing top talent? Do you like to lead and drive innovation with your team in order to achieve great results? At Extra Space Storage we offer a great company culture without the retail hours! It is an exciting time to be at Extra Space. We have been featured on multiple "Best Places to Work" awards, including Forbes and Glassdoor. We're an S&P 500 company that hasn't stopped growing since our founding in 1977. Today we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with us and find out why so many of our employees recommend us as a great place to work. "Our people are the lifeblood of Extra Space." -Joe Margolis, CEO of Extra Space Storage. Culture Guide Qualifications * 3+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores. * An integrity-focused individual with excellent leadership, interpersonal, communication, and problem-solving skills. * Bachelor's degree preferred. Leadership * Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences. * Solicits customer feedback and follows up on customer service issues. * Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items. * Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each store's unique strengths and opportunities. Essential Duties * Management of rental rates, discounts, Customer Protection Plan, and other income sources. * Watch controllable expenses to provide the highest R.O.I. for each store. * Performs semi-annual audits and facility checklists, submits findings to division office, and ensures follow-up on any necessary action. * Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance. * Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.