Mid-Columbia Medical Center Remote jobs - 207 jobs

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Learning and Development Specialist is a vital contributor to the MGB Revenue Cycle Operations (RCO) Quality, Learning & Development team, focused on enhancing employee performance through innovative and engaging training programs. This role involves conducting training needs assessments, designing and delivering a variety of learning materials, and collaborating with subject matter experts to ensure content accuracy and relevance. The specialist facilitates interactive sessions across multiple formats and provides individualized coaching to support knowledge retention and skill application. Ideal candidates bring strong communication skills, experience in curriculum design and coaching, and a passion for fostering a culture of experiential learning and continuous improvement. Proficiency with tools like SharePoint, Teams, Zoom, and LMS platforms is essential for success in this dynamic, fast-paced environment. Position Summary: The Learning and Development Specialist is a key member of the MGB Revenue Cycle Operations (RCO) Quality, Learning & Development team, responsible for designing, developing, delivering, and evaluating training programs that enhance employee performance and support organizational goals. This role is central to fostering a culture of respect for experiential learning, where continuous improvement and professional growth are championed through innovative and engaging learning experiences. Key Responsibilities: - Conduct comprehensive training needs assessments to identify skill gaps and align learning solutions with departmental and organizational objectives. - Design and develop a variety of training materials, including instructor-led courses, e-learning modules, job aids, and performance support tools. - Collaborate with subject matter experts (SMEs) to ensure training content is accurate, relevant, and aligned with industry best practices. - Facilitate training sessions using diverse delivery methods such as classroom instruction, virtual learning, workshops, and on-the-job coaching. - Promote active learning through interactive activities, discussions, and real-world application exercises. - Provide individualized coaching and feedback to learners, supporting knowledge retention and skill application. - Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement. Qualifications Bachelor's degree in a related field. Healthcare and revenue cycle experience required 1-3 years of experience analyzing data to identify trends preferred 3-5 years of experience in designing curriculum for operational workflows, systems and soft skills required 1-3 years of coaching/one on one training required 1-3 years of experience in delivering training in a classroom environment preferred Experience with SharePoint, Microsoft Teams, Zoom, Visio and Webex required Experience providing feedback required Demonstrated ability to develop and deliver effective training programs tailored to diverse learning styles and professional levels. Strong communication, facilitation, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Proficiency in instructional design tools and learning management systems (LMS) is a plus. Preferred Attributes Passion for adult learning and a commitment to fostering a respectful, inclusive, and growth-oriented learning culture. Experience working within a healthcare system or revenue cycle operations. Familiarity with performance improvement methodologies and change management principles. Additional Job Details (if applicable) M-F 8 am-4:30 pm EST hours Quiet, secure, stable, compliant work station required Remote position, onsite attendance at least once per quarter in Somerville, MA. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions -Conduct proactive outreach within the community to identify individuals in need of behavioral health services. -Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. -Conduct initial assessments to identify the behavioral health needs of individuals. -Provide information and referrals to appropriate behavioral health services and resources. -Respond to crisis situations and provide immediate support and intervention. -Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. -Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. -Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience - minimum of 1-3years of military experience with at least one deployment preferred but not required - must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities - Strong knowledge of behavioral health services, resources, and crisis intervention techniques. - Excellent communication, interpersonal, and organizational skills. - Ability to work independently and collaboratively within a team. - Sensitivity to the understanding of the social determinants of health. - Proficiency in using electronic health records and documentation systems. - Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary: Under the general direction of the Director of Risk Capture, the Pre-Visit Clinical Review Specialist (CRS) facilitates the accurate and appropriate identification of patient medical conditions through comprehensive chart review combined with review of coding output data sources (internal and external claims) that results in improvement in the overall quality, completeness and accuracy of problem lists, visit documentation and disease registry assignments. The CRS utilizes both clinical and coding knowledge of Hierarchical Condition Categories (HCCs) to inform accurate and appropriate diagnosis considerations for suspect condition identification and recapture opportunities. This role serves to educate providers and the clinical care team on all aspects of risk capture and linkages with quality. Qualifications Principle Duties: Drive Clinical Delivery Performs accurate and timely pre-visit review of selected ambulatory encounters to identify opportunities to recapture medical conditions that meet criteria as HCC diagnoses and to capture new, suspected HCC conditions. Accurately interprets clinical information in the medical record, evaluating clinical indicators to identify potential diagnoses Presents clear HCC Consideration Communication to provider and educates providers to obtain greatest possible diagnostic specificity to accurately reflect the patient's condition(s) Identify Education Opportunities Identifies themes through chart review that might present education opportunities for individual or groups of providers Gathers feedback from periodic post-visit chart reviews and incorporates these learnings into educational opportunities with providers Identifies opportunities for Process Improvement and Quality Improvement, as needed Foster collaborative relationships across the enterprise Communicates appropriately and compliantly with physician or care team through Epic resources to improve medical record documentation Participates in ambulatory unit/organizational programs and meetings as needed Maintains professional competency by keeping abreast of new coding issues and guidelines. Attends classes and meetings as assigned. Reviews professional CDI and coding literature regularly Maintains clinical licensure and/or medical coding credentials (e.g. RN, PA, NP, CRC, CDEO, CCS, CPC) and completes all required Organizational Competencies and trainings (if applicable) Meets with providers on an as-needed basis to address concerns or areas of opportunity, and performs chart reviews as needed Maintains good rapport and professional relationships, as outlined in MGB Code of Conduct - Approaches conflict in a constructive manner, helps identify problems, offers solutions and participates in resolution Responsible to perform any other assigned duties as requested Qualifications: Minimum three (3) - five (5) years' experience required in either, case management, outpatient coding, utilization review, CDI or other disciplines with either coding experience however, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility, may be substituted for the stated education and experience requirements. 2 years' experience in Primary Care, medical coding, risk adjustment or CDI preferred Current certification in Clinical Documentation Improvement (CDIP, CCDS, CCDS-O or CDEO) preferred Certification in medical coding and or risk adjustment (i.e., CRC, CPC, CCS, CDEO, or CCS-P or other pertinent to outpatient) preferred (CRC Required training within 1 year of employment) Medical licensure (RN, PA, NP) preferred Bachelor's degree healthcare related preferred Strong PC skills / Microsoft applications, including Outlook, Teams, Excel, PowerPoint Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Neurological Clinical Research Institute (NCRI) at the Massachusetts General Hospital (MGH) is a premier Academic Clinical Research Organization (CRO) managing clinical trials in neurological disorders. The NCRI employs physician clinical researchers, research nurses, project managers, data managers, SAS programmers, systems analysts, grants managers, and administrative assistants dedicated to planning and implementing clinical trials. Reporting to a senior member of the PM team, the Assistant Project Manager will be responsible for assisting the Project Manager in providing oversight and leadership necessary for the successful delivery of projects from initiation to implementation to close-out of assigned multi-center clinical research activities led by the NCRI. The Assistant Project Manager is expected to assist the Project Manager in effectively managing scope, schedule/timelines, budget, quality, and resources of the assigned trial(s). The Assistant Project Manager will also assist the Project Manager in study management, including outside clinical site management, vendor management, and study meeting planning and execution. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES Responsible for tasks relevant to the scope of assigned projects: Collaborating with project investigators and research sites to ensure targets are met for study start-up, site activation, patient recruitment, and enrollment. Developing study documents including protocol and informed consent forms, study manuals, source documentation templates, recruitment material,s and other study tools. Working closely with Data Management, Systems, and Biostatisticians to assist with the design of case report forms, study portals, and electronic data capture systems. Safety management and reporting tothe FDA, Data and Safety Monitoring Boards, Medical Monitors, funding agencies, and other regulatory bodies. Leading cross-functional teams in the timely execution of high-quality clinical research studies, leveraging knowledge, expertise, and risk mitigation. Building effective, high-performance teams via expert communication, decisiveness, and technical expertise Collecting, reviewing, and approving all required regulatory documents; and working to ensure the study Trial Master File (TMF) is up to date and “audit ready” throughout the course of the study. Overseeing IND/CTA applications and communication with regulatory agencies (FDA, Health Canada, etc.) for studies with investigator-held INDs/CTAs. Assisting sites with IRB submissions, maintenance of regulatory documents, and responding to study-related questions from sites, vendors, and sponsors in a timely fashion. Scheduling and developing agendas and meeting minutes, in collaboration with the study team, for study-related meetings - both remote and in person, and leading meetings/calls as needed. Tabulating key metrics for progress reports, presentations, and assist in preparing publications. Preparing materials including written summaries for internal and external communication (CT.gov, NEALS website, etc) and grant support (funding updates, progress reports, etc). Reviewing monitoring plans, tracking, and reviewing trip reports. Working closely with Grants Management on study budget-related questions and invoicing (site payments, vendor contracts, etc). Working closely with the PI/ Sponsor, assist with the management of vendor activities Travel to national and international professional meetings as needed. Escalates issues to the Project Manager responsible for assigned projects, as appropriate Take on additional tasks and responsibilities, as requested. QUALIFICATIONS: A bachelor's degree is required. Previous Industry Clinical Trial experience of 2-3 required. Data Management experience 2-3 years preferred. Background/familiarity with biology or other scientific disciplines is preferred, but not required. SKILLS/ABILITIES/COMPETENCIES REQUIRED: Knowledge of federal regulations relating to the protection of human subjects and good clinical practice guidelines. Attention to detail, excellent organizational and analytical skills. Excellent computer skills, working with Microsoft Office. Team player who can take direction to work independently in an extremely fast-moving, deadline-driven environment, while balancing multiple tasks simultaneously. WORKING CONDITIONS: This role has established a long-term and sustainable, structured, flexible workplace program that allows both in-office and off-site work. In-office is standard office conditions. An employee's primary residence is expected during working days for off-site work and must comply with institutional confidentiality requirements. There may be travel on public roads and air travel as needed. FISCAL RESPONSIBILITIES: No direct responsibility, but may assist project managers to track site payments according to grant budgets, as needed. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,004.80 - $90,750.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for improving experience with the EHR and associated clinical IT systems. Will be a leader and change agent, working closely with leaders and clinicians to understand their users' work flows and needs. Responsible for analyzing, developing, documenting, and tracking clinical content. Develop and oversee the completion of project plans and schedules, and track the progress of content development and build, including remediation efforts, enhancement, and demand projects. Essential Functions -Maintains awareness of existing and emerging technology, regulatory, and market factors and assists in the development of the clinical IT strategy. -Serves as a key clinical promoter for major information technology projects within their purview. -Acts as an advocate for the protection of patient privacy and the security of protected health information. -Manages content development and helps to inform build activities between and among work groups. -Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management. -Provides coordination and direction to complete the assigned clinical content tasks, produce the required deliverables, track and resolve issues, and meet the relevant project milestones according to the established timeline. -Formulate recommendations as appropriate based on the results of the analysis. -Facilitates training sessions and workshops for clinical staff to promote quality standards and leading practices. Qualifications Education Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred PharmD or equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in clinical informatics 5-7 years required Knowledge, Skills and Abilities - Authority-level knowledge of clinical operations and related business processes. - Excellent leadership and supervisory skills. - Excellent problem solving and organizational skills. - Proficient with standard office technologies and software. - Results-oriented ability to focus on solutions for relevant, concrete issues. - Strategic and able to quickly understand and discuss situations and challenges. - Direct and open communication is able to be concise, articulate, and able to communicate effectively orally and written. Additional Job Details (if applicable) M-F Eastern Business Hours required Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) 1-2 onsite days per week Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $115,398.40 - $167,845.60/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. February 2026 start dates are open! East Region - Boston and surrounding/ MGH Main Campus, Back Bay and areas West Region - Newton/Wellesley/Needham sites North Shore - Swampscott and Marblehead South - South Shore & Bilingual candidates highly preferred! MGB is hiring for Regional, Complex Care Coordinator, Patient Navigator spots across our sites, The Coordinator is assigned to one region. The Care team supports and coordinates health care for primary care patients with complex health issues. Population Health Services Organization vision is to enable health care providers and patients in our Accountable Care Organization to achieve the best outcomes in the nation. Apply to one of our Regions! Multi-Practice Regions are hiring Care Coordinators to support MGB practices and patients within four regions. This role requires weekly onsite work at MGB practices with patients, providers and their care team, will include 4x weekly onsite in the Community Practices in assigned region with some planned training in Somerville. Regions are comprised of practices within. MGB local sites and primary sites are a wonderful meeting place for patients and their Care Coordinator. Job Summary The Opportunity Complex Care Coordinator Patient Navigator As part of The Integrated Care Management Program (iCMP), You will support and coordinates health care for primary care patients with complex health issues. Our team's guiding principles are to: • Keep patients healthy and at home as long as possible • Better understand our patients' health needs to guide timely and effective care • Use performance and benchmark data to identify and act on opportunities for improvement • Strengthen our performance in risk contracts so we can reinvest in our patients by partnering with providers across our hospitals and clinics to develop impactful interventions The Complex Care Coordinator is vital to the multi-disciplinary team of clinicians serving MGB's highest risk patients. The Complex Care Coordinator will coordinate all non-clinical patient needs, help with the connection to the primary care offices and support the patients to achieve their care goals by helping them connect to community resources and services, address social barriers and support patients through reminders and education reinforcement. Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience. Assist with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. What You'll Do • Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. • Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. • Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. • Assist patients in understanding and adhering to their care plans. • Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. • Educate patients and their families about their medical conditions, treatment options, and self-care strategies. • Ensure that patients are informed and empowered to actively participate in their healthcare decisions. • Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals Qualifications What You'll Bring Bachelor's Degree in a health-related field, public health, or human services. Related experience in lieu of degree may be reviewed and considered. Minimum one year experience in care coordination, population health, or a related healthcare role. Internship or other transferable experience will be accepted. Experience in navigating healthcare systems, patient advocacy, and understanding of medical/social services. Bilingual Spanish / English highly preferred for many sites, including Boston and Jaimica Plain sites. Skills & Abilities for Success Experience documenting in Electronic Health Records, scheduling platforms, and data tracking tools. Prior experience in managed care, care management, or hospital-based care coordination. Bilingual or multilingual ability is a plus, especially in languages relevant to the patient population such as Spanish, Portuguese, and Haitian-Creole. Excellent communication and interpersonal skills. Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. Exceptional organizational and time management skills. Exceptional ability to work autonomously while supporting a multidisciplinary team. What You'll Get Great benefits and retirement plans Experience navigating a large healthcare system as a liaison to patients Valuable connections in your assigned region Experience in a fast paced, mission driven organization where the patient comes first Cross collaboration with MGB colleagues, RNs and patient care team Additional Job Details (if applicable) Onsite Flexible Hybrid Working Model 2026 open Regions: East Region - Boston and surrounding/ MGH Main Campus, Back Bay and areas West Region - Newton/Wellesley/Needham sites North Shore- Swampscott, Marblehead Coordinators will be assigned multiple sites within one region, based on business needs, geographic preference and current home address M-F Eastern Business Hours Reliable transportation required Onsite weekly travel includes Somerville / Community practices within region you are assigned; North, South, East or West Up to 4-5 days onsite weekly at various locations, community practices, must be flexible within assigned region and patient needs, typically 1 day remote work per week Monthly meetings onsite in Somerville, scheduled with notice Must be open to Somerville and assigned Primary Care sites, local to assigned region for weekly onsite commuting needs Remote work requires stable, secure, quiet, HIPPA compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $25.00 - $35.77/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions -Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. -Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. -Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. -Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. -Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. -Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. -Monitor patient's status in admissions process using appropriate documentation. -May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. -May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. -May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. -Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. -Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). -May assist with crisis intervention and management. -Documents timely and relevant information in patient electronic medical record and Home Base database. -Provide coverage for social work responsibilities in Outpatient Clinic as needed. -For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. -Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities - Excellent organizational and time management skills. - Excellent crisis intervention skills. - Good problem solving and conflict resolution skills. - Ability to work well collaboratively and independently. - Strong written and verbal communication skills. - Knowledge of community resources and the aging process. - Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. - Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. - May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. - Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. - May need coaching/guidance in this area. - May provide some assistance and support with onboarding for new team members. - Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. - Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. GENERAL SUMMARY/ OVERVIEW STATEMENT: The Translational Clinical Research Associate/Clinical Research Coordinator works under general supervision to consent and enroll eligible patients to clinical translational research protocols and manage all aspects of data collection and requests. In particular, the CRA/CRC I will work on specimen collection studies. The Translational CRC/CRA will work closely with multiple providers to support their translational research projects. The CRA/CRC I will be trained on the institutional and federal regulations governing clinical research. The position involves a combination of data abstraction and entry, regulatory management, and patient coordination. The position involves direct patient contact. This is an on-site/hybrid position. Duties will be performed primarily on-site in ambulatory/clinical office setting. Components of the data/regulatory role may allow for remote work. Job Summary PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties will be performed under general supervision by the Clinical Research Manager. The following clinical duties will be performed: · Interfacing in a professional manner with a diverse team of physicians, clinical research assistants, research nurses, pathologists and patients · Coordinating the collection and processing of tissue samples and blood samples from patients · Consent patients to translational research studies (minimal risk specimen collection studies) · Explain study protocol to patients and obtain informed consent · Screen and follow patients relevant to specific projects/studies · Assist clinical team in screening potential patients for study participation · Schedule all protocol required tests and procedures · Consent patients to specimen collection protocols · Coordinate patient appointments with physicians, nurses, and all test areas · Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers · Prepare pre-visit communication for providers to ensure required assessments are completed and documented · Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation · Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition · Coordinate, obtain, process, and ship protocol required blood and tissue samples · Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the MGH Sample Processing Lab (SPL) The following data management responsibilities will be performed: · Collecting detailed clinical and treatment information on patients who are undergoing genetic testing, receiving treatments for cancer, or are enrolled in a research study · Maintaining an updated and organized database of patients · Verify adequate documentation of consent, required screening tests and procedures, and eligibility criteria to ensure patients meet all inclusion/exclusion criteria · Enroll patients as required by the study sponsor and internal enrollment monitor team · Follow patients for the duration of study participation via electronic medical record review to ensure protocol compliance · Complete data entry as required for individual study protocols ensuring compliance with institutional and regulatory requirements. · Maintain research charts and/or electronic files for all enrolled patients · Ensure adequate source documentation is in place for all data reported · Resolve data queries issued by the sponsor · Obtain protocol clarifications from the study sponsor and communicate information to the research team · Facilitate the request and shipment of samples · Maintain ongoing communication with clinical team regarding study patients and progress for multiple studies · Assist in abstracts, presentations, and manuscripts The following regulatory duties may be performed: · Assist with new study submission · Assist with updates and/or changes to current studies · Maintain and organize study specific regulatory binders · Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB · Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study · Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required · Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process · Collect, complete, and submit essential regulatory documents to various regulatory entities · Ensure appropriate documentation of delegation and training for all study staff members · Maintain screening and enrollment documentation · Prepare monthly enrollment and data summary for study team SKILLS/ABILITIES/COMPETENCIES REQUIRED: · Ability to be self-motivated to work independently and as a team member · Analytical skills and ability to resolve problems · Careful attention to detail · Excellent organizational skills · Ability to follow directions · Excellent verbal and written communication skills · Computer literacy · Working knowledge of clinical research protocols · Ability to demonstrate respect and professionalism for subjects rights and individual needs Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Clinical Research or compliance experience 1-2 years preferred Knowledge, Skills and Abilities - Ability to work independently and as a team member. - Analytical skills and ability to resolve problems. - Ability to interpret acceptability of data results. - Careful attention to detail. - Good organizational and communication skills. - Working knowledge of clinical research protocols. Additional Job Details (if applicable) WORKING CONDITIONS: · Duties will be performed primarily on-site in ambulatory/clinical office setting · Components of the data/regulatory role may allow for remote work. Remote Type Hybrid Work Location 101 Merrimac Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Work directly with patients, Specialty Pharmacy staff, and clinic staff to manage the specialty medication needs of Mass General Brigham patients. Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service. Assist patients with benefit coordination and financial assistance, manage prior authorizations, and ensure patients receive their medications at the appropriate time. Principal Duties and Responsibilities: Work with physicians, nurses and pharmacists to ensure that each patient receives the medications he/she needs at the appropriate time: - Review medication regime with patient to determine which medications need to be dispensed - Process medication orders confirming that they are billed to all third parties correctly - Monitor patient concerns, charts and profiles to meet their medication therapy needs Support MGBSP Patient Needs: - Answer patient questions about the service, insurance issues, financial assistance needs, etc. - Ensure all questions are answered timely and accurately - Ensure clinical questions are appropriately escalated to a pharmacist - Ensure employee back-up coverage is trained and knowledgeable - Report any Patient Safety Events according to MGB SP guidelines Commit to Building Relationships: - Quickly forge and sustain (or develop and maintain) strong relationships with pharmacists, coworkers, prescribers, nurses and patients to build/support the services we provide - Provide caring service, adjusting approaches to reflect developmental level and cultural differences of population served - Improve processes to facilitate communication and service between patient, and clinic, infusion center and discharge pharmacy teams to ensure accurate and timely delivery of medications - Participates in MGB SP Clinical Subcommittees Act as the insurance specialist: - Understand Medicare/Medicaid regulations and billing guidelines as they pertain patient pharmacy benefits - Understand billing primary, secondary and tertiary insurance claims - Resolve any billing issues and obtain Prior Authorizations for medications. - Obtain benefit information and verify patient insurance eligibility and level of coverage - Cross train within PCC roles as directed to support emergent and ongoing business needs. Qualifications Pharmacy technician experience, or equivalent combination of education and related experience working directly with patients in a healthcare setting. Experience with prior authorizations and their renewal, and medication and financial assistance renewals are a plus. Computer skills (Microsoft Office, Excel, Word, Access). Experience with Pharmacy, EPIC or similar medical record software a plus. License/Certification/Registration: Registered with State Board of Pharmacy or willingness to become registered upon hire. CPhT-Certified Pharmacy Technician License in the State of Massachusetts. Minimum Experience: High School diploma/GED Preferred Experience: Four-year degree in healthcare-related field or four-year degree and experience in a healthcare setting. Experience working with patients receiving Specialty Medications. Proficiency on other languages a plus Additional Requirements: Responsible for confidential data: Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues, and share information only with those who need to know Excellent customer service skills, excellent written and verbal communication skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, advanced computer skills and proficient with medical terminology Provide On-call support on a scheduled rotation Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues and share information only with those who need to know. Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary Additional Job Details (if applicable) M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call 24/7 rotation) 100% onsite for the first 90 days, average 1-2 days per week after 90 days. A hybrid model after training will be issued: business needs will dictate this; must be flexible for monthly or weekly onsite attendance. Remote Type Hybrid Work Location 31 North Avenue Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, -Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Risk Adjustment Revenue Manager (Remote) Cost Center:682891390 SHP-Strategic FinanceScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description: The Risk Adjustment Revenue Manager is responsible for risk adjustment strategy and related revenue management for Security Health Plan's Medicare, Affordable Care Act and Medicaid business. This individual provides development and implementation of programs and initiatives to improve the accuracy of the coding, including education; retrospective and prospective review processes; and vendor contract management; accountability for preparation for and management of the Centers for Medicare and Medicaid Services (CMS) and the Department of Health Services (DHS) auditing processes; management of encounter data processes; and management of applicable state and federal guidance. The Risk Adjustment Revenue Manager works collaboratively with Security Health Plan executives and leadership as well as Marshfield Clinic Health System (MCHS) executives and leadership to lead risk adjustment strategy and process. JOB QUALIFICATIONS EDUCATION Minimum Required: Bachelor's Degree in Business Administration, Finance, Health Care Administration, Management or related field required. Preferred/Optional: Post graduate degree(s) desirable. EXPERIENCE Minimum Required: Five years of experience in risk adjustment or related area. Three years of experience in a management or leadership role and experience in the healthcare industry. Demonstrate a broad understanding of healthcare and health insurance. Demonstrate proficiency with verbal and written communication, strategic planning and business acumen. Preferred/Optional: Working knowledge of CMS and/or Medicaid risk adjustment methodologies. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Certifications in professional coding and risk adjustment coding from American Academy of Professional Coders. State of Wisconsin driver's license with an acceptable driving record. Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary The Information Security Analyst II independently operates existing processes to operate security controls within their domain. They will identify improvements in these processes, and may be tasked with executing those improvements. The Information Security Analyst II works across multiple teams within MGB Digital, and participates in broader projects to drive improvements in the MGB information security posture. They leverage critical thinking and problem-solving skills in their day to day work, and may mentor more junior team members. The Information Security Analyst II will support the cybersecurity program management team with operations, including process improvement, resource management, and performance tracking. The role will focus on building ongoing collaboration and standardization across Digital Information Security (DIS) to help assure that the program matures and improves from year to year. Focused areas of support will include overall program goals tracking against Digital's goals, strategic planning and performance measurement. Essential Functions -Independently operates existing processes and proactively identifies and optimizes improvement in existing processes. May individually drive improvements in these processes. -May mentor junior team members, sharing knowledge and best practices. -Works across multiple teams to drive security improvements for MGB. -Participates in project-level efforts to improve cybersecurity capabilities. -Works independently to stay abreast of changes in domain, suggesting relevant improvements to MGB cybersecurity posture. Qualifications Education Associate's Degree Related Field of Study required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Relevant experience 2-3 years required Knowledge, Skills and Abilities - Strong understanding of cybersecurity concepts within their domain. - High proficiency with the tools and solutions supported by the team. - Solid understanding of technology and design principles. - Strong problem-solving skills and analytical thinking to identify solutions to complex problems, and to optimize existing solutions. - An ability to work on several tasks simultaneously and pay attention to sources of information from inside and outside one's network within an organization. - Excellent prioritization capabilities, with an aptitude for breaking down work into manageable parts, effectively assessing the priority and time required to complete each part. - Excellent communication and teamwork skills to share knowledge, present ideas, and lead discussions. Additional Job Details (if applicable) M-F Eastern Business Hours required Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) 1-2 onsite days per week Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $73,798.40 - $107,400.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T. H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. The Clinical Quality Improvement Specialist will be part of the Implementation Platform at Ariadne Labs to provide support in designing, testing, and delivering effective quality improvement solutions and implementation plans, in accordance with project goals, to meet the needs of end users. The ideal candidate will have a strong experience in advising and guiding teams on the use of implementation and improvement science in a variety of clinical contexts, with particular interest in innovative care delivery models that bring hospital-level care to patients in the comfort of their own homes and communities particularly in rural and underserved areas. We are looking for individuals who embrace complex challenges and bring creativity and energy to solving them. Qualifications Primary Duties and Responsibilities: Lead internal and external teams on the use of integrating implementation and improvement science methodology as projects move from design to spread Manage relationships with external quality teams in their implementation efforts using knowledge in behavior change, model for improvement, and/or change management via coaching calls, webinars, one-on-one advising, implementation trainings, and other remote methods Represent and elevate the nursing, social work, and/or clinical perspective within Ariadne Labs in developing equitable implementation tools and plans and fostering different perspectives Frontline clinical and process experience in order to represent all stakeholders in our work, including patients and families. Drive project design and learning to co-develop clear project goals that are visible and are then applied to the development of toolkits and implementation guides that can be adapted and customized for all projects Co-design and improve program activities, including modifying program structures, creating curricula, designing and facilitating trainings, developing agendas and testing new approaches to meet desired goals. Develop materials, case studies, blogs, training curriculum, webinar content and any other needed materials to support implementation and dissemination activities Synthesize lessons learned at Ariadne Labs in implementation, coaching, adaptation, and adoption of interventions among end users in order to improve the interventions and increase Ariadne Labs' ability to affect change and increase uptake of proven interventions Contribute to grant writing, proposal development, scientific writing, and impact assessment to promote the work of the Implementation Platform. Foster curiosity to enhance and build knowledge on quality theory and Improvement Science, and be able to apply in all aspects of our work internally and externally. Qualifications: BA/BS required; Bachelor of Science in Nursing or Bachelor of Social Work is strongly preferred Current licensure to practice in Massachusetts as a Registered Nurse or Social Worker is strongly preferred Minimum 5 years of direct experience working in the field of implementation and/or quality improvement is strongly preferred Minimum 5 years of direct experience working in in the field of nursing, social work, or a related clinical area is preferred Strong ability to gather, synthesize and translate stakeholders' needs and provide recommendations Strong communication skills, including technical writing, public speaking, small and large group facilitation and training Experience working with a variety of stakeholders, including clinicians Experience leading/facilitating complex quality improvement initiatives in the healthcare setting including QI collaboratives Experience with managing concurrent implementation efforts with multiple teams Detailed-focused and managing towards aggressive timelines. Able to maneuver through complex political situations to achieve desired outcomes Strong negotiation, decision making, and delegation skills Ability to travel as needed, both domestically and internationally (up to 20%) Required Skills: The ability to establish and maintain meaningful relationships with a diverse group of professionals Strong planning, problem solving and analytical skills Understanding of the principles of quality improvement and performance measurement Proficiency in Microsoft Teams, Word, Excel, and PowerPoint; Familiarity with Google Drive is strongly preferred Proficiency in Spanish or other languages preferred Competencies: Building Partnerships Embracing Change Pursuing Excellence Teamwork and Collaboration Organizational Awareness Cultural Awareness Expected In Person Time This position is based out of our Assembly Row, Somerville, MA office and follows a hybrid work model. Team members are expected to work onsite in the Somerville office at least two days per week, with the flexibility to work remotely for the remainder of the week. Education Bachelor's Degree Related Field of Study required Licenses and Credentials Experience in Quality Improvement, preferably in a healthcare setting 2-3 years required. 5 yrs of experience strongly preferred. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members. At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team. Education Required: Bachelor's degree required. Ability to complete all pre-training, on-site training, and post-training modules and pass the training post- test. Education Preferred: RN or BSN preferred, but not required. Non-Nurses in the SCR position should have a mentor at the hospital that is accessible to help the SCR answer difficult clinical questions. The mentor should be an RN, BSN, MSN, NP, PA, or MD. Experience Required: Minimum one-year experience in hospital surgery department, surgery clinic, clinical research or medical records. Clinical chart review and abstraction experience required. * Ability to build relationships and gain alignment for clinical support and be able to articulate questions to receive an appropriate level of support from superiors and peers. * Ability to interact with all members of the surgical team and administrative staff in a professional and courteous manner. Experience Preferred: Computer and internet experience required- familiarity and comfort with MS Office products is essential for success in this position (Word and Excel-required; PowerPoint and Access-preferred). Database data entry and/or management experience preferred. Basic statistical knowledge preferred. Quality improvement or patient safety knowledge and experience preferred LICENSE and/or CERTIFICATION REQUIRED * Current State of Connecticut Registered Nurse licensure preferred Position Specific Job License and/or Certification Required * Successfully complete the ACS NSQIP SCR Training/Certification within 3 months KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Knowledge of: * Data collection and identification of areas for quality improvement and requires clinical knowledge and understanding of patient care. * Demonstrates clinical understanding as well as access to a clinical mentor that can advise when clinical questions arise SKILLS: Demonstrates ability to learn and to utilize new software and web applications for data entry and report generation. * Demonstrates strong analytical and statistical skills * Demonstrated strong organizational skills, interpersonal skills, and ability to prioritize workload. * Demonstrated computer proficiency in Windows environment (Word, Excel, Access, PowerPoint). ABILITY TO: * Gather information in a complex hospital system environment. * Identify opportunities to feedback ACS NSQIP data to relevant groups or meetings (for example: M&M, infection control, quality management and administration). The candidate should have experience sharing information across functions. * Interact with all levels of management and health care staff to effectively work as a team member by sharing information across multi-functional areas. * Develop and sustain positive working relationships with diverse individual and groups * Ability to complete all pre-training, on-site training, and post-training modules and pass the training post- test needed for certification. * Ability to build relationships and gain alignment for clinical support; must be able to articulate questions to receive an appropriate level of support from superior * Data Collection and Reporting * Initiates, conducts, and manages the retrospective review and abstraction of quality data. * Identifies surgical patients for inclusion in the NSQIP database through the application of program inclusion/exclusion criteria and protocols. * Responsible for the accurate and timely entry of data into the NSQIP database and meets the caseload accrual requirement protocol as indicated. * Collects preoperative, operative, and postoperative data components for the program through the effective utilization of the hospital medical record system and reporting capabilities. * Attends weekly Morbidity & Mortality (M&M) conferences to ensure reliable data collection of postoperative occurrences. * Demonstrates applicability of the methodology and the reliability of definitions utilized by reviewers within the program through Inter-Rater Reliability (IRR) testing. * Utilizes software applications for data collection and analysis. * Reviews site accrual reports on the database and responds to accrual report alerts. * Provides periodic data related to surgical clinical pathway metrics and attends Clinical Effectiveness meetings as appropriate. * Teamwork * Establishes effective working relationships with members of the hospital community, especially staff in the Surgery, Medicine, Nursing, Medical Records, and Information Solutions Departments whose support is necessary for the management and success of the program. * Contacts patients and/or families postoperatively via telephone and/or written communications for the purpose of identifying possible occurrences associated with surgical procedures performed at the hospital. * Serves as an educational resource on ACS NSQIP for internal and external audiences by developing educational material and delivering presentations. * Assists the Children's Surgical Program Manager (CSPM) as needed for the CSV re-verification process. * ACS NSQIP Participation * Successfully completes the ACS NSQIP Pediatric SCR Training/Certification program upon hire and re-certification exam annually. * Participates in program teleconferences and webinars. * Attends the ACS Quality Conference annually. * Initiates, conducts, and manages the retrospective review and abstraction of quality data. * Identifies surgical patients for inclusion in the program through the application of program inclusion/exclusion criteria and protocols. * Responsible for the accurate and timely entry of data into databases and meets the caseload accrual requirement protocol as indicated. Reviews information sources and responds to report findings.

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Scheduled Weekly Hours: 40Salary Range: $29.00 - $46.50 Union Position: No Department Details This position involves 10% remote work and 90% in person work at facilities in North Dakota, primarily the Bismarck area. The Quality team is looking for a self-motivated individual who is a natural leader to collaborate with and lead long term care facilities in quality improvement initiatives. To be successful in this role you must have a bachelor's degree and long term care experience. A CPHQ is not required but helpful. Summary The Improvement Advisor works with leadership to organize, assist, and coordinate planning and implementation of systematic, organization-wide approaches to improving outcomes. Job Description The Improvement Advisor will support corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities. The advisor must have demonstrated ability in problem solving, critical thinking, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals. The responsibilities of the advisor include data and project management, analytical reasoning, interpreting and evaluation of complex information, identifying patterns and essential issues, while measuring and evaluating the attainment of results. The advisor is also responsible for utilizing and teaching process improvement methodologies to support informed decision making for operational efficiencies and effectiveness that align with system strategies. Knowledge of and conformance to regulatory requirements, contractual obligations, and the organizations policies is essential, along with the ability to maintain confidentiality of sensitive information. Serves as communication link and resource person regarding performance improvement and patient safety for departments and management throughout the organization. Understands and communicates quality and safety priorities as they relate to high reliability and value based care. Analyzes data to identify areas of opportunity for improvement efforts. Ability to write and verbally communicate in a legible and understandable manner, have strong computer skills, possess the ability to make independent and timely decisions when circumstances warrant, and possess the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public. Other desired traits of the Advisor include familiarity with the basic tools of robust process improvement, work process redesign, or re-engineering, knowledge of medicine and medical terminology, and ability to work with minimal supervision. Occasional evening and weekend hours, and potential for greater than 40-hour workweek when circumstances warrant. Qualifications Bachelor's degree required. In lieu of education, leadership may consider an Associate's degree and 5 years of applicable experience. If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Minimum of two years experience in operational process improvement, clinical, or healthcare management setting preferred. Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) or equivalent preferred. If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Quality improvement/assurance personnel with nursing backgrounds can maintain their license without seeking additional hours based on role's responsibilities. Other departments may or may not require certifications as directed by department leadership. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.

**Specialty** Diagnostic Radiology - Non-Interventional/Non-Invasive **Visas Accepted** N/A **Practice Details** Sanford Health is seeking BC/BE Radiologist to join a successful, well-established group of physicians. Join an experienced team of 8 diagnostic, 3 interventional and 5 APP's General or fellowship trained considered 14 weeks vacation guaranteed Full work station provided for at home reading Variable shifts daily/inhouse or work from home Flexible group controlled shift scheduling No call duties after 9 pm Work 6-7 weekends per year from home ACR Accredited Radiology Department Newly remodeled department with state of the art imaging equipment Physician led organization **Compensation Package** Sanford Health offers a nationally competitive compensation plan with an additional physician benefits package including health, dental and vision insurance, 401K plan, short-term and long-term disability, life insurance, CME allowance, paid time away, malpractice insurance and tail coverage, and a relocation allowance. **About this Community** As the capital city of North Dakota, Bismarck is truly one of a kind. The city offers picturesque landscapes and farmland, a fast-growing community of more than 130,000 and economic diversity. Centrally located in the state, Bismarck borders the east side of the Missouri River and has a community full of friendly people. **Job Function** Physicians **Req Number** R-0195681 Equal Employment Opportunity Sanford and its affiliate brands have consistently operated under the principle of equal treatment for all persons without regard to race, color, creed, religion, national origin, gender, gender identity, age, sexual orientation, genetic information, marital status, disability, military or veteran status, in regard to public assistance or any other basis prohibited by applicable federal, state or local law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Physician - Remote Emergency RadiologistCost Center:201641261 System Radiology-ProfScheduled Weekly Hours:40Time Type:Full time Job Description: Marshfield Medical Center is looking for a BC/BE Radiologist to join our ED section in Wisconsin. Fellowship training in Body, Neuro, ED or MSK is required. Must be comfortable with all emergent diagnostic imaging modalities including Neuro CTA/perfusion, trauma (including MRI), Ultrasound (including OB), pediatrics and occasional musculoskeletal MRI/CT. No CVIR, nuclear medicine or mammography. Choose to work remote as a Non-Associate on a casual contract or may have the option to work locally at one of our centers as an Associate physician with additional salary and benefits. If working onsite, you will need to be comfortable with and will be responsible to occasionally perform some local minor procedures. Service coverage includes a level 2 soon to be level 1 trauma center and stroke center as well as additional regional hospitals and urgent care centers. Coverage needed for afternoons and evenings. No midnight shifts required. Yearly work requirement is 182 shifts a year - typically 7 on/7 off schedule/26 weeks per year Compensation/Benefits: Competitive Salary Flexible shift based model Health, Dental, Life, and Occurrence Based Malpractice insurance Relocation support available if working onsite Marshfield Clinic Health System is a non-profit 501(c)(3) organization. This may qualify you for additional state and/or federal education loan forgiveness programs. MCHS strongly encourages our physicians to be involved in medical education and research to continue building our strong foundation of patient care, research, and education for years to come. Marshfield Clinic Research Institute: ********************************** Marshfield Clinic Division of Education: ****************************************** Marshfield, Wisconsin Nestled in the heart of Wisconsin, Marshfield is a safe, clean community with a population of about 20,000 people. The region boasts a solid economy and a low cost of living, which includes below national average costs for housing and transportation. Community pride is evident in the private and city funds invested in making Marshfield a great place to live. Located one mile outside of town, you will have access to 6,500 acres for hiking, biking, hunting, canoeing, cross-country skiing, berry picking, and wildlife or bird watching or simply enjoying the fresh air. With excellent schools and high school graduation rates high above the national average, Marshfield is committed to offering and preparing students for top-notch educational opportunities. Those of us that have chosen to call Marshfield home have come to enjoy the benefits of short commutes, safe and friendly neighborhoods, fresh air and water, bountiful nature, and so much more. Come and see for yourself. Fun Fact: Marshfield is known as the HEART of Wisconsin! Marshfield Clinic Health System physicians and staff are motivated by our mission to enrich lives. We serve more than 350,000 unique patients each year through accessible, high quality health care, research and education. With more than 1,600 providers in 170 medical specialties and subspecialties as well as over 13,000 employees in 65 clinical locations in 45 communities serving Wisconsin and Michigan's Upper Peninsula, Marshfield Clinic Health System is nationally recognized for innovative practices and quality care. The Marshfield Promise Motivated by our mission to enrich lives, we use common values to ensure those we serve feel supported in their healthcare journey and staff and providers are actively engaged with one another. Together through our actions, we promise to deliver compassionate, safe and expert care to everyone. The Marshfield Promise is centered around 5 core values; Patient-Centered, Trust, Teamwork, Excellence and Affordability. For more information, please contact: Lindsay Becker, Physician and Advanced Practice Clinician Recruiter Phone: ************ *********************************** Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Provider Relations Specialist (Remote Option within SHP Service Area) Cost Center: 682891544 SHP-Provider Network Mgmt Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Provider Relations Specialist works in cooperation with the Contracting Manager - Marshfield Clinic Health System Provider Network and other department and organization colleagues to deliver superior service to our comprehensive network of affiliated health care providers. This individual serves as the primary liaison between Security Health Plan (SHP) and affiliated providers for escalated and contractual issues across various lines of business, with limited supervision. The Provider Relations Specialist is responsible for relationship management activities for hospital, professional, vendor, care system and/or ancillary providers including: development and execution of issue escalation strategies, educational programs, onsite visit criteria, special initiatives, and building and preserving strong provider relationships JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: Associate degree or 60+ credits in health care, business, marketing, education, or related field. Preferred/Optional: Bachelor's degree in business administration, accounting, health care, finance, or related field. EXPERIENCE Minimum Required: Three years' experience in a medical group practice or health insurance/Health Maintenance Organization (HMO) environment. Experience with healthcare claims and insurance reimbursement methods, and understanding of contract terminology. Working knowledge of health care delivery systems and concepts of managed care. Demonstrated proficiency with the Microsoft Office suite. Excellent written and verbal communication skills. Demonstrated ability to take initiative, utilize critical thinking, and bring forth solutions to identified issues. Preferred/Optional: Experience in provider relations, including well-defined communication skills and a demonstrated aptitude for communicating with both business users and technical staff. Strong interpersonal, problem solving and relationship building experience. Credentialing or claims experience preferred. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The Surgical Clinical Reviewer's (SCR) primary responsibility is to collect and submit reliable and accurate data to the ACS NSQIP. This is accomplished through high-quality data compilation, documentation and entry into the ACS NSQIP database of all eligible surgeries for the hospital. The SCR works closely with surgeons and other clinical personnel to identify opportunities for clinical quality improvement and other special projects with populations from neonates through adolescents and helps them be applied to clinical practice. Education Required: Bachelor's degree required. Ability to complete all pre-training, on-site training, and post-training modules and pass the training post- test. Education Preferred: RN or BSN preferred, but not required. Non-Nurses in the SCR position should have a mentor at the hospital that is accessible to help the SCR answer difficult clinical questions. The mentor should be an RN, BSN, MSN, NP, PA, or MD. Experience Required: Minimum one-year experience in hospital surgery department, surgery clinic, clinical research or medical records. Clinical chart review and abstraction experience required. Ability to build relationships and gain alignment for clinical support and be able to articulate questions to receive an appropriate level of support from superiors and peers. Ability to interact with all members of the surgical team and administrative staff in a professional and courteous manner. Experience Preferred: Computer and internet experience required- familiarity and comfort with MS Office products is essential for success in this position (Word and Excel-required; PowerPoint and Access-preferred). Database data entry and/or management experience preferred. Basic statistical knowledge preferred. Quality improvement or patient safety knowledge and experience preferred LICENSE and/or CERTIFICATION REQUIRED Current State of Connecticut Registered Nurse licensure preferred Position Specific Job License and/or Certification Required Successfully complete the ACS NSQIP SCR Training/Certification within 3 months KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Knowledge of: Data collection and identification of areas for quality improvement and requires clinical knowledge and understanding of patient care. Demonstrates clinical understanding as well as access to a clinical mentor that can advise when clinical questions arise SKILLS: Demonstrates ability to learn and to utilize new software and web applications for data entry and report generation. Demonstrates strong analytical and statistical skills Demonstrated strong organizational skills, interpersonal skills, and ability to prioritize workload. Demonstrated computer proficiency in Windows environment (Word, Excel, Access, PowerPoint). ABILITY TO: Gather information in a complex hospital system environment. Identify opportunities to feedback ACS NSQIP data to relevant groups or meetings (for example: M&M, infection control, quality management and administration). The candidate should have experience sharing information across functions. Interact with all levels of management and health care staff to effectively work as a team member by sharing information across multi-functional areas. Develop and sustain positive working relationships with diverse individual and groups Ability to complete all pre-training, on-site training, and post-training modules and pass the training post- test needed for certification. Ability to build relationships and gain alignment for clinical support; must be able to articulate questions to receive an appropriate level of support from superior Data Collection and Reporting Initiates, conducts, and manages the retrospective review and abstraction of quality data. Identifies surgical patients for inclusion in the NSQIP database through the application of program inclusion/exclusion criteria and protocols. Responsible for the accurate and timely entry of data into the NSQIP database and meets the caseload accrual requirement protocol as indicated. Collects preoperative, operative, and postoperative data components for the program through the effective utilization of the hospital medical record system and reporting capabilities. Attends weekly Morbidity & Mortality (M&M) conferences to ensure reliable data collection of postoperative occurrences. Demonstrates applicability of the methodology and the reliability of definitions utilized by reviewers within the program through Inter-Rater Reliability (IRR) testing. Utilizes software applications for data collection and analysis. Reviews site accrual reports on the database and responds to accrual report alerts. Provides periodic data related to surgical clinical pathway metrics and attends Clinical Effectiveness meetings as appropriate. Teamwork Establishes effective working relationships with members of the hospital community, especially staff in the Surgery, Medicine, Nursing, Medical Records, and Information Solutions Departments whose support is necessary for the management and success of the program. Contacts patients and/or families postoperatively via telephone and/or written communications for the purpose of identifying possible occurrences associated with surgical procedures performed at the hospital. Serves as an educational resource on ACS NSQIP for internal and external audiences by developing educational material and delivering presentations. Assists the Children's Surgical Program Manager (CSPM) as needed for the CSV re-verification process. ACS NSQIP Participation Successfully completes the ACS NSQIP Pediatric SCR Training/Certification program upon hire and re-certification exam annually. Participates in program teleconferences and webinars. Attends the ACS Quality Conference annually. Initiates, conducts, and manages the retrospective review and abstraction of quality data. Identifies surgical patients for inclusion in the program through the application of program inclusion/exclusion criteria and protocols. Responsible for the accurate and timely entry of data into databases and meets the caseload accrual requirement protocol as indicated. Reviews information sources and responds to report findings.