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Columbia Sportswear jobs in Livermore, CA

- 151 jobs
  • Global Product Line Manager, Women's Sportwear

    Columbia Sportswear 4.5company rating

    Columbia Sportswear job in Richmond, CA

    *This is a hybrid role based out of our HQ in Richmond, CA. In-office expectation is 4 days a week*. The Global Product Line Manager takes the lead in driving the Women's Sportswear, Logo Wear and Headwear product line category in creating seasonal product strategies. Executes on the development of seasonal line plans and ensure successful Go-to-Market activities globally. Lead their cross-functional teams to develop and drive the execution of the aligned vision of the product line that meets the needs of the consumer while driving profitable growth. Guides and influences cross-functional team members to drive product excellence and team performance that drives company growth initiatives around the globe. HOW YOU'LL MAKE A DIFFERENCE Supports the efforts in the creation and execution of the mid- and long-term strategies for the business. Contributes through business, marketplace, and consumer research and analysis identifying opportunities to grow the business long term. Work cross-functionally and needs partnership and the support from key stakeholders in Design, Finance, Planning, Marketing, Sales, and Manufacturing to ensure priorities are aligned. Builds the bottom-up seasonal line plan for a portion of the business. Includes growth drivers that align with the strategic business direction and considers macro trends in the marketplace. Ensures line plan creation results in the meeting or exceeding of revenue and productivity metrics and aligns with brand vision while meeting the needs of customers across the globe. Participates and supports the team's efforts across all global waypoints and Go-to-Market activities. Ensures these activities meet all calendar deliverables and deadlines defined by the brand's master calendar. Plays a key role for the business's cross-functional product teams. Provides mentorship and guidance to the overall team. Partners with other functional peers to ensure teams are executing on the direction and priorities of the business and holds teams accountable. Identifies best practices in order to improve communication, operational efficiency, process, tools, and sustain seamless working relationships. Provides commercial support for the US marketplace. Helps to create and execute marketplace segmentation for their business that maximizes business opportunities across Wholesale, DTC, and eCommerce channels in the US marketplace. Partners with Sales teams to ensure full alignment in product and pricing architecture that reflects the relevant marketplace. Supports the Sales team's efforts in creating sell-in assets and attends pre-line and other key-account meetings in representing the product assortment. This role includes some data entry and routine administrative tasks to ensure accurate records and smooth operations. These responsibilities will be supported by a Coordinator, allowing the individual in this role to focus on higher-level projects while still contributing to day-to-day accuracy and efficiency. YOU ARE An outdoor product enthusiast, and user. A brand ambassador and champion for Mountain Hardwear. Successful at working with both internal and external teams and providing accurate direction and goals. Teamwork oriented and collaborative. YOU HAVE 5-8 years of professional experience and/or bachelor's degree in relevant field (Marketing, Business, Fashion) Strong attention to details and a stickler for accuracy. Ability to multi-task, organize, and have excellent time management. Strong ability to work in multiple seasons across multiple channels at any given time. 5-8 years of experience with Merchandising is preferred. PLM or other product management systems preferred, but not required Capability to travel on an as needed basis. #LI-JC1 #Mountainhardwear #Hybrid This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Material job duties that will be considered in evaluating criminal convictions post-conditional offer of employment include cash handling, working with minors, servicing the public, and access to customers' confidential information.Salary Range: $81,400 - $136,000*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.
    $81.4k-136k yearly Auto-Apply 60d+ ago
  • Sales Operations Specialist II

    Columbia Sportswear 4.5company rating

    Columbia Sportswear job in Richmond, CA

    *This is a hybrid role based out of our HQ in Richmond, CA. In-office expectation is 4 days a week.* At Mountain Hardwear, we're more than just an outdoor apparel and equipment brand - we're a community of free thinkers, adventurers, and mountain sport enthusiasts. We design gear and apparel that empowers people to seek wilder paths, connect with the outdoors, and embrace mountain culture. As we continue to grow, we're looking to amplify our brand to existing and new customers, engage with our community and culture, and build trust through our products. ABOUT THE POSITION The Sales Operations Specialist II provides operational support and expertise to enable the Sales organization to function efficiently. This role focuses on executing processes, improving workflows, and delivering high-quality service to internal and external partners. HOW YOU'LL MAKE A DIFFERENCE Sales Support & Process Execution: Execute tasks and processes that support the Sales team and identify opportunities for efficiency improvements. Provide a high level of service to the Sales team and cross-functional partners. Implement best practices to streamline workflows and improve operational performance. Cross-Functional Collaboration: Communicate with cross-functional teams and learn other areas of the business to solve problems within the Sales organization. Act as a liaison between Sales, Marketing, and Operations to ensure alignment on initiatives and timely delivery of assets. Coordinate information flow to ensure ongoing process or program execution. Sample & Showroom Management: Track and organize samples and showroom for internal and external meetings. Manage logistics for seasonal presentations and account meetings. Documentation & Training: Maintain documentation and training materials for processes and tools. Support onboarding and training for new tools and initiatives. Present information in a clear, concise manner for various audiences. Innovation & Testing: Assist in testing new tools, processes, and initiatives to improve sales operations. Provide feedback and recommendations for system enhancements and process improvements. Administrative Support: Perform other duties as assigned, including scheduling meetings and supporting ad hoc projects. YOU HAVE Bachelor's degree, applicable certification, or equivalent experience. 2-4 years of professional experience with proficiency in tools, systems, and procedures. Salesforce CRM certification preferred. Strong data analysis skills and advanced Excel functions. Ability to manage and coordinate multiple projects simultaneously. Understanding of object-relational databases and ability to translate complex requirements into clear deliverables. Excellent communication and presentation skills. Logical and technical problem-solving ability. Ability to travel up to 20%. #Hybrid #MHW #LI-LC1 This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Material job duties that will be considered in evaluating criminal convictions post-conditional offer of employment include cash handling, working with minors, servicing the public, and access to customers' confidential information.Salary Range: $67,900 - $105,300*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.
    $67.9k-105.3k yearly Auto-Apply 7d ago
  • AE - Stock Associate

    American Eagle Outfitters 4.4company rating

    Fremont, CA job

    YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $32k-36k yearly est. Auto-Apply 60d+ ago
  • Sr. Food Safety & Quality Assurance Compliance Manager

    Patagonia Inc. 4.5company rating

    Sausalito, CA job

    Role: Sr. Food Safety & Quality Assurance Compliance Manager Team: Operations, Patagonia Provisions Scope: Individual Contributor, P4 Experience: 7-10 years Patagonia Provisions makes delicious, carefully sourced products best enjoyed from trailheads to campsites and beyond. We work to address specific environmental problems through organic, regenerative and responsible food production. Our food system is broken; Patagonia Provisions is about finding solutions to repair it. We are in business to save our home planet. The Sr. FSQA & Compliance Manager at Patagonia Provisions is tasked with overseeing and enhancing the food safety and quality assurance systems across the supply chain. Responsibilities include evaluating risks for new products and facilities, supporting cross departmental efforts in the areas of food safety and quality, and developing comprehensive documentation and procedures to identify risks, implement controls, and track outcomes. The role requires attention to detail for managing complex information and translating it into actionable strategies to improve product safety and consistency. Serve as the subject matter expert on food safety regulations, quality controls, certifications and a drive for continuous improvement in our programs and policies. What You'll Do: Leadership * Develop and execute Patagonia Provisions' FSQA strategy aligned with brand values, sustainability targets, and business objectives. * Establish and monitor key performance indicators (KPIs) for food safety, quality, and compliance across the supply chain Supplier & Manufacturer Oversight * Manage supplier qualification, risk assessments, and verification programs. * Oversee co-packer performance and compliance with regulatory, customer, and internal standards (FDA, USDA, FSMA, BRC, Organic, ROC, etc.). * Conduct site audits and coordinate third-party evaluations; verify and track corrective actions. * Maintain supplier risk matrices and annual audit schedules to ensure accountability and transparency. * Review production samples and provide timely feedback and corrective actions. Product Safety, Quality and Compliance * Lead HACCP, HARPC, and Preventive Controls programs; serve as the PCQI for applicable facilities. * Manage all analytical and microbiological testing programs, including annual test plans and budgets. * Oversee certifications (Organic, Non-GMO, ROC, Kosher, Fair Trade, etc.) and liaise with certifying bodies. * Maintain recall readiness through annual mock recalls; serve as Recall Coordinator during real events. * Partner with Legal, Marketing, and Regulatory teams to validate product claims and labeling compliance. Documentation, Traceability & Risk Management * Ensure FSQA systems are fully documented, current, and audit ready. * Oversee document control, allergen management, ingredient/sub-supplier approvals, and COA verification. * Conduct risk assessments for new products, ingredients, and packaging. * Support digital traceability and sustainability data integration initiatives. Quality Feedback and Traceability * Evaluate consumer and customer feedback to identify quality trends and drive corrective actions. * Provide responses to the CX [Customer Service] team to customer inquiries related to product quality and safety. * Lead root cause analysis (RCA) and corrective/preventive action (CAPA) processes with suppliers and internal teams. * Track and report FSQA metrics including complaint rates, audit outcomes, and nonconformance trends. Cross-Functional Collaboration * Partner with Product Development to embed FSQA principles from concept through commercialization. * Work closely with Operations and Supply Chain on product validations, supplier transitions, and first production runs. * Collaborate with Legal and Marketing to ensure product integrity, accurate claims, and compliant labeling. * Support Sales with customer documentation needs related to food safety programs. * Performs other duties as assigned by manager. Who You Are: * Passionate - Have passion for the mission of Patagonia Provisions and making a change in food/agriculture space. * Organized - Able to put plans together and keeping the team/project ahead of schedule * Detail Oriented - Accuracy matters, and no detail is too small. * Innovative - Proven skill at problem-solving and thinking outside of the box. * Entrepreneurial - Scrappy and comfortable in the "gray" and wearing many hats. * Inclusive - Deeply experienced in collaborating with others across differences. Experience You Bring: * BS or MS in Food Science, Microbiology, or related field. * 8-10+ years of progressive FSQA experience in food manufacturing or CPG environments. * PCQI and HACCP required; SQF/BRC auditor credentials preferred. * Robust attention to details and highly organized record keeping and process improvement. * Experience leading audits, recalls, and certification programs (Organic, ROC, Non-GMO, Kosher, Fair Trade, etc.). * Expertise in FDA, FSMA, USDA, Prop 65, and global food regulations. * Advanced proficiency in Excel and QA systems; experience with Power BI or digital traceability platforms is a plus. * English Required, proficiency is Spanish a plus. * Excellent written, verbal, and analytical skills. * Able to effectively prioritize workload and work independently in a startup environment. * Ability to travel domestically and internationally (up to 30%). Hiring Range: $135,000 to $155,000 USD Annual At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from $110,480.00 - $165,720.00 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role. Benefits Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment. Employee Conduct It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
    $135k-155k yearly Auto-Apply 3d ago
  • Todd Snyder - Merch Lead

    American Eagle Outfitters 4.4company rating

    San Jose, CA job

    The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience. POSITION TITLE: Merch Lead REPORTS TO: Senior Manager, Store Design & Store Leader SUPERVISES: N/A RESPONSIBILITIES: Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines Completes floor sets and visual merchandising activities to company guidelines and standards Follow and complete assigned merchandising instructions and plans. Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives Manage, maintain, and organize visual storage area all for visual items Assist on sales floor as needed, modeling brand customer service behaviors and standards Provides feedback on improvement opportunities and obstacles impacting sales results Communicates all employee accidents/injuries to store leadership team immediately Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs Perform other duties as assigned and necessitated by the business QUALIFICATIONS: Minimum high school education or equivalent is desired, but not required Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus Past leadership experience preferred Strong verbal and written communication and business acumen Demonstrated collaborative skills and ability to work well within a team Demonstrated excellent time management, organization skills and attention to detail Ability to take feedback and take action when appropriate Ability to work in a high ambiguity, fast-paced environment Available to work a flexible schedule to include evenings and weekends Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8' to 10' ladders to retrieve and/or stock merchandise as needed
    $116k-172k yearly est. Auto-Apply 32d ago
  • PT Sales Associate - Eddie Bauer #4156 Town Center Corte Madera

    Eddie Bauer 4.4company rating

    Corte Madera, CA job

    Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: * Engaging personality who provides great service. * Excited to meet new people. * Thoughtful with a desire to make others feel good about themselves and their individual style. Responsibilities As a Sales Associate you will: * Engage and connect with customers to create an amazing shopping experience. * Achieve and exceed sales goals by executing our selling strategy. * Share product knowledge with customers to maximize sales. * Engage with customers to build relationships and brand loyalty by using company tools. * Show understanding of customer's personal style when offering fashion advice. * Inspire customers with your product knowledge to cater to their needs. * Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. * Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc. * Remain positive and professional, working together with the team to make a great environment for our customers and each other. * Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications * Flexible availability to meet the needs of the business (including evenings and weekends).
    $27k-39k yearly est. Auto-Apply 31d ago
  • Full-time Visual Specialist

    The Container Store 4.4company rating

    San Francisco, CA job

    The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual presentation has on the sales success of the store. Schedules for this full-time role include daytime, evenings, weekends and early mornings totaling 38-40 hours a week. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities Leads and executes consistent daily product maintenance routines in the store Directs, leads and executes the setup of campaigns in support of all marketing initiatives and product presentation according to Merchandising Department direction Executes all new product introductions from a visual presentation perspective and ensures that they are placed per direction in a timely manner Leads the P.A.C.E program for processing merchandise (late evenings and early mornings) according to guidelines including overseeing how products are received on a truck, processed and merchandised Partners with the Operations Manager and Inventory Specialists to maintain and educate the staff on stockroom organization Trains all staff members on the guidelines for and importance of daily routine maintenance, merchandising guidelines and merchandise processing Ensures visual presentation in the store is reflective of our brand which includes straightening, down stocking, signage accuracy, prop samples and dusting/cleaning Remains informed and involved in all areas of visual presentation (maintenance, merchandise processing and merchandising) through daily communication with all specialist working in the store Actively works to improve product knowledge and shares information with customers and the store team Provides regular feedback to the General Manager and Store Managers specifically related to training, follow up and coaching opportunities during a daily touch base meeting Demonstrates a strong understanding of and actively supports inventory accuracy Checks email at least two times per shift and ensures staff is also committed to timely communication Drives initiatives, motivates and inspires enthusiastic and productive behavior, with the goal of providing exceptional service to our customers and meeting or exceeding company goals and objectives Engages with customers to solve their organizational challenges Is accountable for achieving sales goals in partnership with the store team We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect: Rewarding pay to recognize the value you bring to the team. Starting at $24.00 - $26.00/hour. Competitive health, dental, and vision plans to keep you and your loved ones well. 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity. Unique "1equals3" website for easy access to your benefits information and company updates. We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best. For our full-time associates, we offer even more: Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs). Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program. Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes. Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!). Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions. Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages. But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference. Qualifications College degree preferred 2-5 years merchandising experience preferred Strong computer skills Understands retail is an ever-changing industry and requires flexibility in scheduling Must be at least 18 years of age The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Stores Physical Requirements State Specific Notices We can recommend jobs specifically for you! Click here to get started.
    $24-26 hourly Auto-Apply 4d ago
  • Todd Snyder - General Manager

    American Eagle Outfitters 4.4company rating

    San Francisco, CA job

    The role of the General Manager is to drive the company's key performance indicators by delivering exceptional customer store experience at all Todd Snyder locations. He or she exercises independent judgment and discretion in the development, implementation and communication of store strategies and business plans that align with the brand strategies. In partnership with the Store Leadership, the General Manager is accountable for effectively teaching, training and coaching store management into a high performing leadership teams that achieve sales goals, meets merchandising brand standards and delivers operational excellence. POSITION TITLE: General Manager REPORTS TO: District Manager STATUS: Full Time Exempt SUPERVISES: Store Manager, Store Management, Store Associates RESPONSIBILITIES: Leadership Motivate and inspire the team by delivering a compelling vision and purpose which encompasses the company vision. Create and lead an environment that ensures customer satisfaction, maximum productivity and profitability by translating and implementing company and brand developed business plans. Establish and communicate clear expectations and hold the store management team and self-accountable for achieving all brand, performance and behavior standards. Build and support effective relationships peers, supervisor, field leadership and cross-functional business partners to effectively lead positive change. Facilitate and cascade communication across the store organization and acts as liaison to field leadership and cross-functional business partners. Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors. Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance. Drive for Results Establish the store business strategy inclusive of forecasting sales that reflect store trend and incorporates calculated risks to drive growth. Identify, create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology. Provide feedback on success of brand initiatives, customer feedback, in-store trends and market insights to drive growth. Manage the controllable components of the P&L to achieve all store financial and expense targets. Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results. Train and develop management team on business acumen to drive business performance. Lead the use of technology to enhance customer engagement and drive KPI results. Evaluate store sales and payroll goals on a daily basis using payroll reports and tools; make scheduling adjustments to meet business needs. Talent Management Recruit, hire, develop and retain a high performing management team. Teach, train and coach the store management team. Consistently assess and provide ongoing performance feedback Develop succession plans to ensure career paths for all associates; encourage associates to pursue internal opportunities. Lead the annual review process for store management and associate team. Collaborate with the Store Leadership to write performance reviews for the leadership team. Manage all compensation decisions in partnership with you Human Resources Partner. Drive employee engagement by recognizing and rewarding employees for outstanding performance. Ensure that the store management team adheres to and enforce all employment practices and policies. Recognize and properly resolve customer and performance issues; communicate high priority issues to the District Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk. Visual & Operational Execution Conducts weekly visual walk-throughs with merchandise managers; directs brand appropriate strategic merchandising to maximize sales as an outcome of the assessment. Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers. Lead all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe. Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales. Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). . Oversees and ensures efficiency of all daily operational procedures. Ensure store audit compliance and shrink results meet company loss prevention standards. QUALIFICATIONS: Minimum high school education or equivalent. Minimum of 5-7 years of retail or equivalent management experience preferred. Strong prioritizing, interpersonal, problem‐solving & planning skills. Knowledge and understanding of employment laws including compliance with federal, state and local requirements. Demonstrated ability to manage complex and competing priorities. Skilled at making quality decisions in a fast-paced and complex environment. Strong communication, presentation, delegation and follow-up skills. Effective interpersonal and communication skills with all levels of corporate business partners and field leadership. Proficient in conflict management and resolution skills. Demonstrated proficiency in training, sales generation and leading of functional teams. Proven ability to analyze business trends and reporting to drive sales. Demonstrated ability to coach, provide feedback and manage substandard performance. Demonstrated ability to communicate effectively with customers and store team. Proven ability to work in a fast‐paced and deadline‐oriented environment. Ability to effectively lead multiple non-contiguous locations as needed. Capacity to successfully lead high potential management teams and sizeable store teams. Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends. Ability to perform Essential Job Functions. Computer and technology proficient.
    $120k-213k yearly est. Auto-Apply 60d+ ago
  • Senior Product Engineer, Outerwear

    Columbia Sportswear 4.5company rating

    Columbia Sportswear job in Richmond, CA

    *This is a hybrid role based out of our HQ in Richmond, CA. In-office expectation is 4 days a week* As the Senior Product Engineer at Mountain Hardwear, you will lead the development of innovative products from initial concept through to production. You will be responsible for delivering projects and associated samples on schedule, aligned with seasonal timelines and cross-functional needs. HOW YOU'LL MAKE A DIFFERENCE Managing all aspects of product development from prototype through to market readiness for assigned categories Develops and maintains accurate product specifications and ensures alignment with design intent and brand standards. Provides strategic input throughout the development process, with a focus on cost efficiency, quality, construction integrity, and functional components. Manages the development calendar and adheres to key milestones and turn time cycle to ensure timely sample delivery for cross-functional needs. Regularly communicates progress updates to cross-functional teams. Maintains proactive and consistent communication with overseas vendors to monitor prototype progress and resolve development issues. Reviews and validates BOMs, technical sketches, and construction details to ensure accuracy, functionality, and quality standards. Evaluates and engineers garment construction prioritizing on quality standards, performance, workmanship, and costing Establishes and maintains quality construction standards as a foundational framework to proactively address product development challenges and ensure consistency across styles Maintains organized records for all managed inline styles, including select SMU and R&D projects. Partners closely with Design and Product Line Managers to identify and address potential challenges related to quality, cost, and construction, offering viable solutions throughout the development cycle. Fosters open and collaborative communication across departments to support efficient workflow and information sharing. YOU ARE collaborative and fosters a culture of product excellence Skilled in building strong cross-functional partnerships, vendors and support networks A strategic and proactive problem solver with a keen eye for detail and an agile mindset A transparent communicator and dependable team player Able to excel at managing multiple projects with competing timelines, ensuring deliverables are met without compromising quality consistently able to meet or exceed deadlines through strong planning, organization, and follow-through YOU HAVE A bachelor's degree or relevant certification in Apparel Product Development, Design, or a related field 5-8 years of experience in developing outdoor apparel, preferably with a focus on technical outerwear and Snowsports Deep expertise in waterproof garment construction and material applications Strong analytical skills and a clear understanding of garment costing Proficiency in Adobe Illustrator and Acrobat, Microsoft Teams, Excel, PowerPoint, and PLM/PDM systems Familiarity with 3D design software such as Browzwear or CLO Ability to travel approximately 20% of the time #LI-JC1 #Hybrid #Mountainhardwear This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Material job duties that will be considered in evaluating criminal convictions post-conditional offer of employment include cash handling, working with minors, servicing the public, and access to customers' confidential information.Salary Range: $102,100 - $170,500*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.
    $102.1k-170.5k yearly Auto-Apply 42d ago
  • Todd Snyder - Sales Leader

    American Eagle Outfitters 4.4company rating

    San Jose, CA job

    The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhances the customer's experience and achieves the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store. The Sales Leader is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: SALES LEADER - TS REPORTS TO: Store Management Team SUPERVISES: Store Associates RESPONSIBILITIES: Leadership Perform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture. Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards. Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance. Drive for Results Partner with the Store Management team in the execution of the store business plan to drive KPI results and maximizes business opportunities. Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals. Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program. Talent Management Lead role in training, developing and coaching the associate team to create a Customer First culture. Motivate associates by providing feedback and recognition for behaviors that drive positive results. Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution. Visual & Operational Execution Maintain company brand standards per the 5 S's (In Size, Styled, Stocked, Standard, Signed). Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales. Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP. Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards. Understand and adhere to all company policies and procedures. AUTHORITY: In the absence of a member of management is authorized to: Open store Monday through Friday only; close store Sunday through Wednesday if necessary Complete cash refunds for returned merchandise Complete employee purchase transactions Complete cash pay-outs for store purchases and services Receive merchandise shipment; complete markdowns on sale and damaged goods Complete morning bank deposits QUALIFICATIONS: Minimum High School education or equivalent. Minimum 1 - 2 year retail experience or equivalent education. Team leader experience preferred. Must have flexible availability for store needs. Ability to receive feedback and take action when appropriate. Demonstrated business acumen. Demonstrated ability to communicate effectively with customers and store team. Demonstrated collaborate skills and ability to work well within a team. Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment Ability to perform all Essential Job Functions Proficient use of technology
    $95k-161k yearly est. Auto-Apply 39d ago
  • Part-time Designer

    The Container Store 4.4company rating

    Palo Alto, CA job

    The Part-time Designer is an expert in custom space design with a vast knowledge of all storage and organization solutions and products sold at The Container Store. This position is a strong role model who displays excellent selling skills while maintaining a focus on exceptional customer service. Schedules can include daytime, evenings and weekends. This is a part-time, hourly, non-exempt position. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner Closes sales efficiently, builds repeat and referral business Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling professional and productive behaviors with store employees to achieve store and other goals Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation Proficiently and consistently uses company tools and email Actively participates in the daily maintenance of custom spaces showroom and visual presentation of the store Handles cash and other valuables appropriately and securely Maintains a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers and property Assists customers with personal confidential information related to the Company credit card and application process Consistently arrives promptly to work the assigned schedule Responsible for maintaining discretion related to all confidential/sensitive company and customer information Performs other requested tasks and duties We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect: Rewarding pay to recognize the value you bring to the team. Starting at $20.00 - $22.00/hour. Competitive health, dental, and vision plans to keep you and your loved ones well. 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity. Unique "1equals3" website for easy access to your benefits information and company updates. We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best. For our full-time associates, we offer even more: Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs). Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program. Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes. Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!). Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions. Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages. But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference. Qualifications College degree preferred 2-5 years sales and clientele experience preferred Maintains professional appearance and wears required dress code when representing The Container Store Knowledge and passion for following trends in the custom spaces and retail industry Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools Ability to work in a constant state of alertness and a safe manner Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week Flexible, with a positive attitude and passion for knowledge Strong time management and organizational skills with the ability to successfully manage multiple projects at once Possesses focused attention to detail while working quickly and accurately under pressure Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing Must be at least 18 years of age The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Stores Physical Requirements State Specific Notices We can recommend jobs specifically for you! Click here to get started.
    $20-22 hourly Auto-Apply 60d+ ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    Larkspur, CA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $38k-60k yearly est. Auto-Apply 60d+ ago
  • Todd Snyder - Stock

    American Eagle Outfitters 4.4company rating

    San Jose, CA job

    The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience POSITION TITLE: Stock Associate REPORTS TO: Store Management Team or Stock Lead (where applicable) SUPERVISES: N/A RESPONSIBILITIES: Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources. Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity. Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership. Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor. Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments. Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards. Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance. Partner with store leadership to complete stock transfers and process damages. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership. Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous stock experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Ability to receive feedback and take action when appropriate Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products Available to work a flexible schedule to include early morning, late evenings, weekends and holidays Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment Ability to lift cartons weighing up to 25lbs. Ability to perform all Essential Job Functions Proficient with technology
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Aerie - Merchandise Leader (Part-Time)

    American Eagle Outfitters 4.4company rating

    Daly City, CA job

    YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards. Floorsets are your "thing"! You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers. You're a merchandising innovator: You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action! You've got a "teamwork" mentality: You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh! You're a people person: You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team! Integrity is your middle name: You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends. You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $37k-44k yearly est. Auto-Apply 26d ago
  • DSW Assistant Store Manager

    DSW (Designer Brands Inc. 4.3company rating

    San Francisco, CA job

    Find Your Fit at DSW We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW. Reports to: Store Manager and/or Co-Manager Our Values: We Love What We Do * Bring positive energy and enthusiasm. We Own What We Do * Give and receive feedback openly and embrace change as opportunities for growth. We Do What's Right * Model high standards of honesty and integrity. We Belong * Value unique experiences and encourage different perspectives. Essential Duties and Responsibilities: Be empowered to meet the customer where they are and personalize their experience: * Elevate in-store experience by modeling Customer Experience Leader (CEL) behaviors and coaching associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency. * Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards. * Partner with Store Manager to create long-term strategic plans. Review and communicate action plan with the leadership team to ensure all tasks are completed throughout the day/week/month. Be committed to the customer having a consistent positive experience: * Improve metric-based goals by reviewing, understanding and clearly communicating daily/weekly/monthly progress. Able to communicate business trends to Store Manager/Market Leader. * Increase sales by leveraging inventory reports to maximize productivity and merchandise presentations on the sales floor. * Oversees processes related to audits, donations, transfers, mismates, damages, etc. * Work closely with the Store Manager to understand and ensure that all policy and procedures are followed. Bring the power of shoes to life by leveraging in-store and digital services: * Sets clear expectations, participates, and follows up on all inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS). * Sets clear expectations, participates and follows up on all omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS). * Collects and submits all supply needs to ensure successful operations in all areas of the business. Be responsible to pause and the put the customer first: * Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly. * Responsible for ensuring associates are equipped in successfully resolving customer concerns and aware of when to escalate to the Store Manager. * Support Store Manager with associate timekeeping activities to ensure all store labor deliverables are met. This includes scheduling, forecasting, labor add/reductions, payroll management, etc. * Support Store Manager in resolving associate relations matters. * Participates in the performance review process by writing and conducting associate performance reviews and provides feedback to the Store Manager for Leads and Supervisors. Bring fun and energy to everything you do: * Recognize the store team through our company recognition tools. * Responsible for developing the store team through training, coaching and motivation. * Assists the Store Manager in recruiting, interviewing, and onboarding Store Supervisor, Store Lead and Store Associate candidates. * Delegate and/or perform all other associate duties within store. * Performs other duties as assigned by the Store Manager and/or Co-Manager. Required Skills: * Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm. * Ability to develop collaborative working relationships. * Good verbal and written communication skills. * Ability to move with tempo and hold team accountable to meet time bound expectations. * Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours. * Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator,). * Must have the ability to spend up to 100% of working time standing or walking around the store. * Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis. * Stoop, kneel, crouch or crawl on a frequent basis. Experience: * Minimum 2 years management experience. * Minimum high school graduate or equivalent. * Some college preferred.
    $37k-42k yearly est. 38d ago
  • Store Associate

    DSW (Designer Brands Inc. 4.3company rating

    San Francisco, CA job

    Find Your Fit at DSW We have a personal relationship with our shoes! You might say we-re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we-re excited for YOU to be a part of the evolution of DSW. Reports to: Store Manager and/or Customer Experience Leader (CEL) Our Values: We Love What We Do * Bring positive energy and enthusiasm. We Own What We Do * Give and receive feedback openly and embrace change as opportunities for growth. We Do What-s Right * Model high standards of honesty and integrity. We Belong * Value unique experiences and encourage different perspectives. Essential Duties and Responsibilities: Be empowered to meet the customer where they are and personalize their experience: * Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at. * Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members. * Answer questions regarding product and complete customer transactions through either in-store sales or digital orders. Be committed to the customer having a consistent positive experience: * We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers. * This includes but is not limited to the following: clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary. * Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom. Bring the power of shoes to life by leveraging in-store and digital services: * Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery. * Use of company tools to search product availability to order for the customer ie. iPhone, Register. * Perform other duties as assigned by the management team. Be responsible to pause and the put the customer first: * Complete customer transactions while following DSW-s policies and procedures. * Responsible for accuracy in counting money and providing correct change. * Operate a calculator and enter data via the register keyboard. * Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate. * Follow all asset protection policies and procedures. Bring fun and energy to everything you do: * Actively participates in daily team meetings and ongoing training. * Be open to and responsive to coaching and feedback. * Demonstrate teamwork and support inclusivity. Required Skills: * Must have the availability to meet the needs of the business. * Professional, friendly, and customer service focused. * Ability to move with tempo to meet time bound expectations. * Good verbal and written communication skills. * Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator). * Must have the ability to spend up to 100% of working time standing or walking around the store. * Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis. * Stoop, kneel, crouch or crawl on a frequent basis. Experience: * Previous retail experience required. Hiring Range Notification Hiring rates are provided for locations subject to posting requirements. Click **************************************** for applicable posted hiring rates. The rate displayed does not include benefits such as health insurance, paid or unpaid time off work, and/or retirement benefits, unless required by law. Benefits eligibility may vary based on where you work and your position. Visit *********************************** to learn more!
    $29k-33k yearly est. 60d+ ago
  • Aerie - Associate Selling Team Leader (Associate Manager)

    American Eagle Outfitters 4.4company rating

    San Mateo, CA job

    YOUR ROLE As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator : You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $27k-51k yearly est. Auto-Apply 60d+ ago
  • Part-time Designer

    The Container Store 4.4company rating

    San Francisco, CA job

    The Part-time Designer is an expert in custom space design with a vast knowledge of all storage and organization solutions and products sold at The Container Store. This position is a strong role model who displays excellent selling skills while maintaining a focus on exceptional customer service. Schedules can include daytime, evenings and weekends. This is a part-time, hourly, non-exempt position. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner Closes sales efficiently, builds repeat and referral business Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling professional and productive behaviors with store employees to achieve store and other goals Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation Proficiently and consistently uses company tools and email Actively participates in the daily maintenance of custom spaces showroom and visual presentation of the store Handles cash and other valuables appropriately and securely Maintains a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers and property Assists customers with personal confidential information related to the Company credit card and application process Consistently arrives promptly to work the assigned schedule Responsible for maintaining discretion related to all confidential/sensitive company and customer information Performs other requested tasks and duties We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect: Rewarding pay to recognize the value you bring to the team. Starting pay is $20.00 - $22.00/hour. Competitive health, dental, and vision plans to keep you and your loved ones well. 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity. Unique "1equals3" website for easy access to your benefits information and company updates. We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best. For our full-time associates, we offer even more: Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs). Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program. Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes. Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!). Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions. Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages. But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference. Qualifications College degree preferred 2-5 years sales and clientele experience preferred Maintains professional appearance and wears required dress code when representing The Container Store Knowledge and passion for following trends in the custom spaces and retail industry Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools Ability to work in a constant state of alertness and a safe manner Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week Flexible, with a positive attitude and passion for knowledge Strong time management and organizational skills with the ability to successfully manage multiple projects at once Possesses focused attention to detail while working quickly and accurately under pressure Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing Must be at least 18 years of age The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Stores Physical Requirements State Specific Notices We can recommend jobs specifically for you! Click here to get started.
    $20-22 hourly Auto-Apply 4d ago
  • AE - Selling Team Leader (Assistant Manager)

    American Eagle Outfitters 4.4company rating

    Santa Clara, CA job

    YOUR ROLE As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator : You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $23k-32k yearly est. Auto-Apply 60d+ ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    San Jose, CA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $38k-60k yearly est. Auto-Apply 60d+ ago

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