Colusa Casino Resort jobs

Job Details Colusa, CA Part Time $16.00 - $16.00 Hourly HospitalityDescription The Restaurant Server is responsible for coordinating the entire server station and effectively communicating with both front and back-of-house staff to provide a dining experience that exceeds guest expectations. This position promotes positive customer relations while delivering high-quality service in a fast-paced, dynamic casino environment. Essential Functions: Obtain an assigned station from the Manager at the start of each work shift. Greet guests, present menus, and make suggestions regarding food, beverages, specials, and services, ensuring all guest questions are answered. Maintain in-depth knowledge of the menu, including ingredients, preparation methods, special requests, and dietary options. Ensure the prompt and accurate service of food and beverages. Confirm guest orders are prepared and served properly and in a timely manner. Perform side work before, during, and at the end of each shift to ensure workstations are stocked and clean. Maintain cleanliness of the workstation, bussing duties as necessary, and ensure the dining area remains organized and presentable. Demonstrate the ability to handle peak period demands and efficiently manage multiple tables. Communicate effectively with the wait staff, Manager-On-Duty, and other team members to ensure service efficiency. Work closely with cooks, bartenders, and serving staff to ensure smooth operations. Immediately clean up spills or address hazards, ensuring a safe environment for guests and staff. Report any accidents or unsafe conditions to the Manager-On-Duty and the Security Department. Follow all personnel, safety, and department policies and procedures. Perform other general duties as directed by the Front of the House Supervisor. Qualifications Position Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, and abilities required: Customer Focus: Make customers and their needs a priority, developing and maintaining strong relationships with guests to ensure satisfaction. Building Partnerships: Proactively identify opportunities to build positive working relationships with other teams, departments, and individuals to help achieve business objectives. Contributing to Team Success: Actively participate as a team member, contributing to the success and smooth operation of the team. Energy: Consistently maintain high levels of activity and productivity, especially during busy periods. Demonstrate determination and effectiveness even during long shifts. Initiating Action: Take proactive steps to achieve goals beyond expectations, addressing any issues or needs promptly. Education: High school diploma or GED is required. Restaurant experience or a combination of education and experience is preferred. Training and Experience: At least one year of experience in a server or public relations role preferred. Skills and Abilities: Computer Skills: N/A Certificates and Licenses: CA Food Handlers Certificate Alcohol Awareness Certificate Other Skills: Familiarity with POS systems is preferred. Basic knowledge of math and English. Work Environment and Conditions: This position is primarily performed in a well-lit, ventilated, and temperature-controlled environment. The casino environment may occasionally be smoky and noisy. Must be available to work weekends, shifts, and holidays based on business needs. Physical Demands: Standing and Walking: Constantly throughout the shift. Sitting: Occasionally. Handling: Constant use of hands for carrying, serving, and cleaning. Reaching Outward: Constantly for serving food, reaching items at tables, etc. Reaching Above Shoulder: Occasionally for stocking or cleaning high surfaces. Climbing: Occasionally, such as when reaching for higher storage. Squatting and Kneeling: Occasionally, especially when cleaning or performing side work. Bending: Occasionally, as required for cleaning or adjusting settings. Lifting/Carrying: Frequently up to 25 lbs, such as lifting trays of food or drink. Pushing/Pulling: Frequently up to 25 lbs, such as pushing carts or pulling items from storage. This job description is intended to capture the core responsibilities and requirements of the Restaurant Server position but is not intended to be an exhaustive list of all possible duties. Additional responsibilities may be assigned as needed.

Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions. Responsibilities Sweeps, mops, scrubs, dusts, polish and vacuums gaming areas, restrooms, office space, hallways, stairs, food areas, event/ bingo hall, break areas, shops and LOLC Empty and clean ashtrays. Clean and maintain restrooms and restocks supplies as needed. Cleans windows and mirrors. Cleans debris from sidewalks and casino entrance areas. Empty trash receptacles and recycle receptacles. Delivers and changes 5 gal water bottles. Performs Bio-hazard clean ups. Remove gum from the carpet, tile, bottom of tables and chairs. Performs regular carpet maintenance for spills and tears. Clean and maintain elevators and escalators. Must immediately report any safety concerns to supervisor. Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE One month related experience or training: or equivalent combination of education and experience. Pay range: $18.00 - $23.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Greets guests upon arrival and provides them with a prompt and courteous escort to a dining table, presents menus and may take beverage orders. • Maintains seating chart with servers' station assignments and ensures that guests are seated in the appropriate areas and advises guests of waiting time and maintains a waiting list when needed. • Will learn the menu and how the food is prepared in order to service guests and can communicate information about venues, menus and pricing. • Answer questions pertaining to the ingredients in food items being sold. • Handles small to large sums of currency, coupons, comps, credit cards and other forms of payment, adhering to established cash handling policies and procedures. • Accurately enters food and beverage orders into point of sale system. • Will learn and/or use suggestive selling techniques. • Communicates with guest in a respectful and friendly fashion to answer inquiries and concerns, referring them to the appropriate personnel when necessary. • Maintains a professional attitude and appearance at all times. • Stock Merchandise cases and supplies including proper rotation of food items. • Follow proper food handling and health and safety regulations. • Take, prepare and fill Guest food orders including sandwich preparation and heating “to go” items. • Take, prepare and fill Guest beverage orders including preparation of coffee drinks such as Mochas, Lattes, espressos etc. • Minor food preparation which may include cutting produce and slicing meat. • Maintain cleanliness of guest dining areas, menus, point of sales signage, cashier and host stands and food preparation and merchandising equipment. • Performs pre-bussing of tables on a continual basis including keeping tables free of dirty dishes and excess clutter. Qualifications EDUCATION and/or EXPERIENCE No experience is required, though previous experience in a guest service and/or cash handling related position would be preferred. Pay range: $16.50 - $20.80 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Under the direction of the Dispatch Supervisor, the Dispatcher is responsible for efficient telephone and radio communications. Responsibilities • Receive, prioritize and dispatch requests for service from radio and telephone communications and assign the appropriate Personnel. • Handle a variety of emergency situations i.e. medical aids, fires, crimes, and/or evacuations. • Handle functions as directed by the Supervisor for the purpose of filing and maintaining appropriate paperwork. • Complete accurate logs and reports. • Monitor cameras focused on all outside areas, such as employee entrance, valet area, parking garage and outside Hotel areas and complete investigations when needed. • Establish and maintain a cooperative relationship with those contacted during the course of work. • Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE • Previous experience is preferred Pay range: $19.00 - $24.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner's representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Assist in project planning, budgeting, scheduling and identification of resources needed. This includes project accounting functions including managing the budget, tracking/managing costs and minimizing exposure and risk in the project. Assist in preparing contracts and negotiate revisions, changes and additions to contractual agreements with architects, suppliers and subcontractors. Assist in developing specifications for construction, repair and modification projects for the purpose of providing them to architects, sub-contractors etc. for selection and awarding of contracts. Assist in composing/editing Requests for Proposals and Requests for Quotes. Prepare bid analyses and vendor recommendation for approval and contracting. Preparing conceptual and detailed cost estimates from schematic or feasibility-level documentation. Develop variance summaries between estimates and value engineering studies. Participate and often lead the preparation and presentation of cost / budget information to project stakeholders. Facilitate value engineering sessions with the project team, including external consultants/vendors Reviewing construction contracts to identify key insurance and damages clauses. Prepare meeting agendas, take/distribute meeting notes, participate/lead Pre-Construction and OAC meetings. Review, approve/deny payment applications and invoices. Prepare project scoping documents with input from project stakeholders. Complete QA/QC reviews of technical documentation prepared by third parties. Facilitate and/or attend job site meetings. Qualifications Experience in construction process, including architecture and civil project design. General knowledge of Construction law, practices, and procedures. Knowledge regarding materials and methods involved in the construction of buildings or other structures, including utilities and roads. Knowledge of pertinent building, plumbing, mechanical, electrical, fire, energy, accessibility and zoning codes and ordinances and the agencies that have jurisdiction. Proficiency with reading project plans, specs, contracts, purchase orders, change orders, etc. The preferred candidate would have a degree in Construction Management, Architecture, Civil Engineering and a minimum of 5 years of Project Management experience. Pay range: $29.00- $37.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Bingo Attendant performs a variety of assigned job duties in the Bingo Room while providing outstanding guest service to include; Bingo Caller, Paymaster, POS Cashier, Floor Sales Clerk, Pull Tab Clerk and Bingo Inventory Control Clerk. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Interacts with guests in a positive and friendly manner by assisting guests with game rules, promotions, and all other aspects of Bingo. A. Bingo Caller • The Bingo Caller is similar to a master of ceremonies and is a position that requires both a clear and articulate announcing voice and a personality that will command the interest and attention of audience of players and potential players. • The Bingo Caller makes general announcements, reads the house rules before the start of every session, gives information concerning games to be played, special games, game schedules and starting times, prizes, featured prizes and bonus jackpots or any other matters of interest to bingo players or potential players, including upcoming and future events. • Conducts bingo games by calling and displaying each number, acknowledging when a bingo is called, verifying bingo wins, closing each game according to established procedures and announcing the winning prize amount. • Controls the pace of the game by monitoring and determining guest ability to stay with the game, adjusting game pace accordingly. • Stay alert and attentive to all guests in the bingo hall throughout a bingo session • Hold guests attention through a bingo session while fulfilling regulations of the game. • Promotes guest relations and retention by treating guests in a friendly and courteous manner, reading announcements, and promptly notifying bingo supervisor of any guest complaints. • Keeps bingo equipment operational by cleaning bingo hoppers, fixing flash boards and replacing burnt out light bulbs on flashboards and bingo tables. • Maintains bingo games efficiency by keeping adequate levels of supplies and updated department forms and documents. • Ensures that all equipment is in good working condition and all progressive jackpots are correct before sessions start. B. Pay Master • Receives bank from the vault and verifies and pays out the cash for the winning bingo games, pull tabs, event tickets and jackpots. • Processes tax forms when needed. C. POS Cashier • Assigned to a POS (Point of Sale) station selling bingo cards, bingo game packages, early bird packs, warm up packs, late bird packs and all electronic bingo devices offered during a particular session. • Ensures that all paperwork and monies are balanced and accounted for before completing shift. • Maintains accurate records of all cash payouts and paper sales. • Must keep current with all bingo rules, program changes, and be knowledgeable to answer questions concerning games to be played, special games, game schedules, starting times, prize payouts, progressive prizes and bonus jackpots. • Transition to assist Floor Sales Clerk following completion of Bingo sales. D. Floor Sales Clerk • Circulates the Bingo floor to sell game day early bird packs, extra packs, paper specials and late birds. • Works with the caller in locating, identifying and verifying if a bingo win or multiple wins occurred. • Completes all prize payouts in an accurate and timely manner. • Assist customers in explaining the various bingo games, rules of play and payouts and in obtaining any other information or services they may need. E. Pull Tab Clerk • Circulate the Bingo floor to sell pull tabs and event tickets to bingo players. • Verify winning pull tabs or event tickets and redeem or cash (others shall be cashed in at the paymaster window). F. Bingo Inventory Control Clerk • Receives shipments of bingo supplies, verifies product and serial numbers against the shipping invoice or bill of lading. • Work with the Epic™ Bingo Accounting System and keep a running stock of inventory and supplies to prevent shortages, keeps supplies in a neat and orderly and controlled fashion to avoid waste and prevent errors. • Verifies floor and tab sellers/clerks inventory count, issues floor sales, issues additional inventory to floor/tab clerks when needed, keeps accurate records of issued out and returned back inventory, and balances inventory to match floor sales makes a closing count and report. Qualifications EDUCATION and/or EXPERIENCE • Minimum High School level education and previous experience in a guest service, gaming or cash handling position would be preferred. Pay range: $16.50 - $20.80 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Perform installation, repair and maintenance of locks, door closures, panic hardware systems and electronic access and locking systems; reset combinations and adjust locks, including coding, key cutting and duplication. Assist with record input, maintenance as well as inventory control. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Installs, repairs, changes and opens cylinders for electronic access locks and key locks; cuts and issues keys; inspects and lubricates and adjusts locks and locking devices. • Installs and repairs door closures, panic bars, door locks and related locking hardware including electronic access control locks. • Opens locks by use of lock picking tools • Ability to fix any lock within the system. • Reads procedures, manuals, and guidelines. Process work orders and key requests. • Repairs electric door hardware. • Be able to maintain a schedule on minor projects. • Setup cores and cylinders for any type of locksets. • Ability to install low-voltage electric door strikes including transformer installation and wiring. • Be able to assist in determining methods to be used, including but not limited to key cutting and duplication. • Ability to use computer programs for keying and specification writing. • Works on their own with a minimum of supervision • Determine the proper methods and planning sequences of operations on projects. • Assist in the installation of special locking systems, as well as electronic locking systems. • Determine which keys/master keys are in the lock during setup. • Repair, maintain and change safe and vault combinations. • Provide technical guidance and direction to lower level personnel. • Advanced knowledge of and ability to apply all applicable Federal, State and local safety and security regulations including NFPA 101, NFPA 80, International building codes, Fire prevention codes and ADA regulations. • Knowledge of current inventory control system. • Ability to prepare departmental reports. Qualifications EDUCATION and/or EXPERIENCE Work requires an educational background normally equivalent to a high school education and the completion of a certified locksmith course and three to five years of experience. CERTIFICATES, LICENSES, REGISTRATIONS Ca. Class C Drivers license required - Must be vehicle insurable through JRCR's Agent Pay range: $24.00 - $31.20 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment Pay range: $22.00 - $28.60 per hour

Provide moderate to advance level enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices support including the ability to identify, research, and resolve technical problems. Install, configure, troubleshoot, and maintain operating systems, application software, and related utilities to provide efficient and reliable system operation. Responsibilities • Provide moderate to advanced technical support of an enterprise desktop environment and applications. • Install and maintains network connected hardware and software, including services, peripherals, desktop PC, Virtual Desktop devices, printers, gaming devices connectivity, kiosks, and miscellaneous devices. • Perform moderate to advance level system and application support which may include gaming systems, non-gaming, accounting/financial systems, various Casino and Back of House, and tribal systems and applications. • Perform basic to moderate administration of Active Directory, email, and various application user accounts. • Respond to incidents and create service requests using the service desk tracking system. • Prepares and maintains documentation for IT support (i.e., desktop procedures, end-user help guidelines, trouble-shooting guides and hardware and application installation procedures). • Assist with support of various server operating systems and hardware. • Assists in communicating and coordinating scheduled maintenance and downtime with internal customers. • Assist with compliance efforts pertaining to the Minimum Internal Control Standards for IT requirements. • Participate in a team oriented environment • Other duties may be assigned as needed Qualifications EDUCATION and/or EXPERIENCE • A.S. or equivalent in Technical Institution (Two year degree). • 2-3 years experience in the field or a related area • Microsoft Certified Desktop Support Technician certificate or related Microsoft certification preferred • CompTIA N+ Certification preferred • CompTIA A+ certificate preferred Pay range: $25.00 - $32.50 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Revenue Accountant is responsible for properly performing all accounting activities related to the Revenue Audit Department, in accordance with established policies, procedures and controls. Maintains strict confidentiality of privileged information. Responsibilities Ensures that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Reviews records and reports generated by Audit for accuracy and any unusual occurrences. Evaluates credit card transactions for accuracy; performs necessary corrections; and communicates findings with Audit Management. Maintains General Ledger accounts and reviews accuracy of transactions posted. Reviews monthly activity against budget and investigates variances. Performs various account reconciliations and maintains financial statement reconciliation records. Works directly with internal and external auditors and other outside regulatory agencies to offer inspection of documentation and assists in the preparation of all necessary documents prior to an external audit. Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions. Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports. Qualifications EDUCATION and/or EXPERIENCE Minimum education, training, and previous work experience required to perform this job: Typically requires an Associate's degree or equivalent and minimum of two years of related experience. Pay range: $27.00 - $35.10 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The Mercantile Supervisor performs supervisory duties at the General Store as described below. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Supervises the General Store staff and assists department management with monitoring and managing workplace conflict and providing leadership that enables the team to work productively together. • Trains staff to perform all job functions associated with their position and provides coaching to continually improve the guests experience and sales. • Interacting with guests, co-workers, vendors and JR employees in a professional, friendly and ethical manner. • Comply with established written policies and procedures. • Maintain a positive and professional attitude as well as a professional appearance at all times. • Handle guest complaints or transgressions in a professional, courteous manner that is consistent with Company policies and procedures. • Execution of promotional activities as directed by management. • Operation of POS/cash registers, associated sales and verification machines, and resultant cash handling. • Maintenance of product displays and merchandise by sweeping, dusting, cleaning, organizing, rotating and restocking daily so that products are fresh, safe and appealing. • Perform inventory counts to assist in ordering and reporting processes. • Compliance with all laws and regulations governing the sale of alcohol, cigarettes, and gasoline. • Thoroughly understands and adheres to proper credit and cash-handling policies and procedures. • Reports any unusual occurrences or requests to Mgmt. • Preparation, packaging, serving and selling of “hot to go” and cold food items. Tasks associated with this process may include but are not limited to: o Handling of food products including raw meats. o Operating commercial fryers, slicers, display warmers, stove tops and ovens. o Handling of knives and associated kitchen wares and wraps.o “Temping”, logging and discerning data associated with food preparation and preservation. o Monitor prepared food so that it is safe, well presented and of high quality. • Providing service for guests at the gas pumps. Such service will include but is not limited to pumping gas, handling sales transactions, assisting “car wash” customers. Duties at the “Gas islands” might include sweeping, cleaning pumps, emptying garbage and refilling supplies. • Provide for the safety and security of employees and property. • Monitor the safety, appearance and quality of products prepared and/or for sale to customers. • Ensure Outlet and staff is in compliance with all laws and regulations governing the sale of all products, as instructed. • Oversee completion of established goals for designated shift. Delegate work assignments to subordinates. Monitor the progress, completion, effectiveness and efficiency of delegated work assignments. • Make recommendations to increase productivity, lower costs, boost sales, improve guest and/or employee satisfaction, and any other suggestions that might improve outlet appearance, quality, safety and/or profitability. • Other supervisory tasks may include but are not limited to conducting inventory, compiling and submitting reports, budgeting, employee evaluations, compiling and reconciling daily sales, ordering, maintaining and controlling cash operations, developing menus, scheduling, and time keeping for payroll. Qualifications EDUCATION and/or EXPERIENCE • Previous experience in retail sales and supervisory experience preferred. Pay range: $21.00 to $27.30 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Sales Assistant will perform a combination of cash handling/ register sales, food preparation, stocking and deep cleaning of all areas of the General Store to include the kitchen. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Operation of POS/cash registers and resultant adherence to cash handling policies and procedures. Maintenance of merchandise by sweeping, dusting, cleaning, organizing, rotating and restocking daily. Preparation, packaging, serving and selling of General Store “to go” food items. Tasks associated with this process may include but are not limited to: Handling of food products including raw meats. Operating commercial fryers, display warmers, commercial slicers and stove top. Handling of knives and associated kitchen wares and wraps. “Temping”, logging and discerning data associated with food preparation and preservation. Monitor prepared food so that it is safe, well presented and of high quality. Deep cleans General Store kitchen. Cleaning of filters and machines on a daily basis. Responsible for filtering of deep fryer oils, wiping down all hoods and related equipment, maintaining a sanitary kitchen at all times. Cleaning and proper care of all General Store equipment and facilities. Including but not limited to fixtures, bathrooms, kitchen, floors, fuel pump islands and exterior. Collection and transportation of garbage and old cooking oil to outside dumpsters and bins. Communicate General Store and Casino product knowledge and descriptions to guests as directed by management. Compliance with all laws and regulations governing the sale of alcohol, tobacco, gasoline and other products as instructed. Comply with established written policies and procedures. Handle guest complaints or transgressions in a professional, courteous manner that is consistent with policies and procedures. Demonstrates the flexibility and adaptability necessary to work in high volume environment. Follows all safety and emergency procedures and is aware of accident prevention policies. Qualifications EDUCATION and/or EXPERIENCE • Experience in retail sales and food handling is desired. Pay range: $17.00 - $22.10 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Responsible for clearing tables, keeping server side stations stocked and cleaned, assisting servers in providing service to guests and meeting guests' service needs in a prompt, friendly, and professional manner. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Clearing off and sanitizing tables for the next group of customers, disposing of trash and other waste. • Set up and stock designated areas with glasses, cups, napkins, silverware and condiments. • Keeps all areas and or counters wiped down, clean and stocked with plates, silverware, etc. • Clears all bus carts from side stations and or trash areas and replaces with clean bus carts and bus tubs. • Maintains cleanliness of all side stations by ensuring the station is free of clutter and debris. • In some outlets is responsible to deliver food in a timely manner to guests table. • Empties garbage cans • Keep ice stocked in ice bins and soda machines. • Assists servers/cooks in keeping floors clean of all debris. • Anticipates guests needs and responds to any questions or requests for service. • Abides by all health and safety regulations. Qualifications EDUCATION and/or EXPERIENCE • No previous experience is required. Pay range: $16.50 - $20.80 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is present in the work environment.

Supervises and coordinates activities of Cage Cashier Supervisors, Main Bankers, Team Member Bankers and Cage Cashiers on assigned shift. Responsibilities Ensures that assigned shift team members provide superior guest service to external and internal guest. Ensured proper Casino Cage coverage by completion of weekly schedule for assigned shift. Responsible for reviewing postings daily for any procedural changes. Responsible for reviewing posted schedules daily to ensure proper attendance. Responsible for working assigned schedule, including overtime. Assists in training team members to ensure conformance to internal controls, standard procedures and practices. Updates guest accounts in casino computer system, and processes credit, safekeeping and front money transactions for casino guests. Develops and issues corrective action with team members on assigned shift. Audits shift paperwork on a random basis to ensure compliance with policies and procedures. Performs random audits of cash and chip banks, and ensures compliance of team members with gaming regulations and department procedures. Protects Casino and Tribal assets by monitoring the performance of the team members on assigned shift. Ensures supply of cash on hand meets cashiers daily needs for guests transactions and machine fills. Ensures that mandatory and recommended retraining for variances and procedural violations is done in a timely manner. Tracks attendance for team members on assigned shift, and ensures that corrective action is taken in accordance with casino policy. Ensures that assigned shift is in full compliance with Title 31 requirements, and that all logs and reports are completed in an accurate and timely manner. Assists operating departments to ensure timely and efficient guest service. Cooperates with team members on other shifts to provide consistent application of Casino procedures and regulations. Conducts staff meetings of cage shift team members, and confers with subordinate personnel to discuss operational problems or explain procedural changes or practices. Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE 10-key skills with at least 6 month of prior cashiering experience, related experience and/or training; or equivalent combination of education and experience is preferred. Pay range: $64,600 to $84,000 per year *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel. Responsibilities A. Front Desk Greets, registers, and assigns rooms to Hotel Guests. Knows room locations, types of rooms available, and room rates. Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures. Make and confirm reservations. Issue room keys and escort instructions to bellhops. Keep records of room availability and guests' accounts, manually or using computers. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Posts and files all charges to guest, master, and city ledger accounts. Compute bills, collect payments, and make change for guests. Processes guest check-outs. Contacts housekeeping or maintenance staff when guests report problems. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Record guest comments or complaints, referring customers to managers as necessary. Uses proper telephone etiquette and uses proper mail, package, and message handling procedures. Maintains the cleanliness and neatness of the front desk area. Knows all safety and emergency procedures. Is aware of accident prevention policies. Accommodates special requests whenever possible. B. Reservations Processes reservations for Hotel rooms, creates and maintains reservation records. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Ensures calls are answered in a prompt and professional fashion. Knows the type of rooms available as well as their location, layout and rates. Knows the credit policy of the hotel and how to code each reservation. Prepares letters of confirmation. Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk. Understands the hotel's policy on guaranteed reservations and no-shows. Processes advance deposits on reservations. Tracks future room availabilities on the basis of reservations. Prepares expected arrival list for front office use. Assists in preregistration activities when appropriate. Monitors advances deposit requirements. Handles daily correspondence and responds to inquires as needed. Makes sure that files are kept up to date. Maintains the cleanliness and neatness of the reservation area. Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE Previous hotel experience desired. Pay range: $18.00 - $23.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The IT Network Engineer provides 24/7 support for the enterprise networking infrastructure, including Cisco switches, routers, and firewalls. Establish and maintain IT and digital communication infrastructure, including wireless or LAN networks. Monitors network performance to ensure system availability and reliability. Installation, configuration, and administration of various devices and services, including routers, switches, firewalls, load balancers, VPN, and WiFi. Possesses basic knowledge of a Microsoft enterprise environment (Active Directory, DNS, DHCP, Exchange, Windows servers, SQL servers, IIS, and other Microsoft products), networking, IT security, storage, VMware, data center technologies, and enterprise-level applications. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines • Provide 24/7 technical support and administration of the enterprise environment including Cisco (LAN, WAN, WLAN) Networking, Cisco Security, and data center technology. • Provide 24/7 on-call phone support when assigned. • Design and implement new network solutions and/or improve the efficiency of current networks. • Install, configure, and support network equipment including routers, , switches, and other required network infrastructure servers and devices (DNS, DHCP, AAA, Policy-based Access Control, Cisco ISE, etc). • Procure network equipment and manage subcontractors involved with network installation. • Configure firewalls, routing, and switching to maximize network efficiency and security. • Maximize network performance through ongoing monitoring and troubleshooting. • Arrange and/or perform scheduled upgrades. • Investigate faults in the network. • Update network equipment to the latest firmware releases. • Install, maintain, and optimize the wireless network. • Coordinate and manage projects related to networking hardware installation and upgrades. • IP address management. Qualifications EDUCATION and/or EXPERIENCE • Bachelor's Degree in computer science or related field plus a valid CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) or HS Diploma or GED with five (5) years of experience in networking with CCNA or CCNP. • Experience with Cisco networking technologies and troubleshooting methodologies. • Must be able to demonstrate a working knowledge of the Network OSI model and an understanding of the IPv4 networking protocol. CERTIFICATES, LICENSES, REGISTRATIONS Able to obtain & maintain a Jackson Rancheria Gaming License. CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional). Pay range: $90,000 to $117,000 per year *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Supervises and coordinates activities of Main Bankers, Team Member Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned. Responsibilities Adjusts scheduling as needed for adequate coverage. Reviews, enforces and follows Cage Cashier procedures during their shift. Responsible for imprest (set amount) cashier drawer as assigned during their shift. Responsible for reviewing posting daily for any procedural changes. Responsible for working assigned schedule, including overtime. Updates guest accounts in casino computer system, and authorizes and processes credit, check cashing, safekeeping and front money transactions for casino guests. Trains, evaluates performance, and recommends discipline of cashiers on their assigned shift. Ensures that assigned shift team members provide superior guest service to external and internal guest. Develops for Cage Shift Managers review, the corrective action counseling notices for team members on assigned shift, and issues to team members as assigned by Cage Shift Manager. Audits shift paperwork on a random basis to ensure compliance with policies and procedures. Performs random audits of cash and chip bank, and ensures compliance of team members with gaming regulations and department procedures. Protects Casino and Tribal assets by monitoring the performance of the team members on assigned shift. Verifies the count of Cage banks which are out of balance to reconcile variances, and prepares investigation paperwork for subsequent review of management personnel. Tracks attendance for team members on assigned shift, and ensures that corrective action is taken in accordance with casino policy. Ensures that assigned shift is in full compliance with Title 31 requirements, and that all logs and reports are completed in an accurate and timely manner. Assists operating departments to ensure timely and efficient guest service. Cooperates with team members on other shifts to provide consistent application of Casino procedures and regulations. Qualifications EDUCATION and/or EXPERIENCE 10-key skills with at least 6 months of prior cashiering experience. Related experience and/or training; or equivalent combination of education and experience preferred. Pay range: $23.00 - $29.90 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the game rules of the particular game being played. Deals the following games: Blackjack (single deck, double deck, and six deck), Fortune Pai Gow, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold'em and Let it Ride under the direct supervision of a Table Games Floor Supervisor. Other games may be required in the future. Responsibilities • Responsible for dealing the game of Blackjack and other Core games, in accordance with gaming policies and procedures. • Demonstrates attentiveness while dealing the game with cards, placement of cards on layout and dealing with guests to ensure protection of the game and the company's assets; including but not limited to, keeping the tray secure, keeping the cards secure, and maintaining excellent guest relations. • Exchange paper currency for chips, pay winnings or collect losing bets as established by the rules and procedures of a specific game. • Check to ensure that all players have placed bets before play begins. • Stand behind a gaming table and deal the appropriate number of cards to each player. • Inspect cards and equipment to be used in games to ensure that they are in good condition. • Answer questions about game rules and casino policies. • Arrives at designated work station and/or relieves other dealers on time. • Greets all guests immediately with a friendly and sincere welcome. • Encourages eye contact on dead games with guests to encourage play. • Projects positive body language on live and dead tables. • Ability to learn any additional games that JRCR offers to their guests. • Available and willing to work any changes in hours deemed necessary for business levels. • Other duties may be assigned Qualifications EDUCATION and/or EXPERIENCE • Formal training and/or prior experience in Blackjack is a requirement of employment. Pay range: $16.50 - $20.80 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The Main Banker records transactions in the casino computer program and processes all disbursements and receipts of monies to or from the Casino Cage and/or Vault. The Main Banker issues operating banks and processes return banks from all cash handling outlets as well as issue Slot Jackpot payouts and Table Games chip fills. Will also work as a Cage Cashier as needed. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Responsible for balancing an assigned bank. • Responsible for preparing and maintaining custody of daily bank deposits for pickup by the armored transport. • Assures that Cage inventory is counted and balanced for assigned shift. • Performs transfers with employees working in the vault and cashier cage. • Provides proper security and accountability of Cage funds. • Assures that all paperwork received during the shift is properly accounted for in casino computer program and is sent to auditors and accounting. • Secures and maintains Casino Checkbook and register and assures proper documentation is received prior to issuing checks. • Receive and verify all drops from soft count and reconcile paperwork. • Issues Slot Jackpot payouts. • Issues cash banks to various departments and processes returned banks, verifies cash, chips, etc. and compares to count sheet. • Assures that proper documentation accompanies all transactions. • Processes deposits from various revenue departments. • Sorts and counts currency, checks, vouchers, refunds, gift certificates and other negotiable instruments. • Enters all Slot tickets into computer database, which generates summaries of gaming machine payouts. • Balances assigned chip inventory. • Processes all chip fills and credits from Table Games. • Perform coin and currency fills and/or drops from the Ticket Redemption Machines. Processes the shift roll function in the casino computer gaming system. • Updates guest accounts in casino computer system, and processes credit, safekeeping and front money transactions for casino guests. • Makes change, redeems coupons, and cashes coin, checks, tickets and casino chips. • Follows current guest, credit card, tribal and team member check policies. • Ensures security of assigned funds by verifying that all payouts are performed accurately. • Performs verification of funds for other Cashiers when requested. • Assures that all items of value are secured prior to leaving work area. • Calls for assistance when any transaction is suspicious. • Tracks reportable transactions on the Cage MTLs and NILs in accordance with Title 31 requirements. • Performs training or retraining of department employees as assigned. • Complies with Cage policies and procedures. • Responsible for reviewing postings daily for any procedural changes. • Responsible for reviewing posted schedules daily to ensure proper attendance. • Responsible for attending all mandatory training classes and department meetings. • Will perform the job functions of Cage Cashier when assigned. Qualifications KNOWLEDGE SKILLS AND ABILITIES • Basic to intermediate computer knowledge. • Strong general mathematical knowledge. • Proficient use of 10-key calculator. EDUCATION and/or EXPERIENCE • Minimum High School level education and typically a minimum of 6 months cash handling experience. Pay range: $20.00 - $26.00 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Job Details Colusa, CA Full Time $17.73 - $17.73 Hourly HospitalityDescription The Cook is responsible for preparing menu items in accordance with established recipes, methods of preparation, and menu specifications. The position ensures that food is prepared accurately, maintaining high standards of quality and presentation. Cooks work collaboratively with other kitchen staff to prepare food orders according to guest instructions, contributing to overall guest satisfaction. Essential Functions: Food Preparation: Prepare food items according to established recipes and methods of preparation, ensuring adherence to portion sizes and quality standards. Ensure food is ready for pickup by servers in a timely manner, based on guest orders. Kitchen Organization: Perform side work before, during, and at the end of the shift to maintain kitchen organization and cleanliness. Keep the cook's table stocked and notify the manager-on-duty when supplies are low. Safety & Sanitation: Maintain proper food handling, safety, and sanitation standards in accordance with health regulations. Clean up spills and correct any potential hazards immediately to ensure a safe working environment. Communication: Communicate effectively with the Lead Cook, manager-on-duty, and fellow cooks to ensure service efficiency and guest satisfaction. Report food shortages or issues with stock to the Lead Cook or Food & Beverage Inventory Control Clerk. Additional Duties: Perform other general duties as directed by the Front of the House Supervisor to ensure smooth operations and excellent service. Advanced Culinary Execution (for experienced candidates): Advanced Cooking Techniques: Demonstrate proficiency in preparing complex and high-end menu items, including the use of advanced culinary techniques and cooking methods such as sous-vide, grilling, sautéing, broiling, and baking. Maintain consistent high-quality output while ensuring all dishes are presented beautifully and meet established specifications. Menu Execution & Specialization: Execute menu changes and seasonal specials with attention to detail and creativity, ensuring all components are prepared to the highest standard. Specialize in specific cuisine types or cooking techniques as needed, ensuring guests experience culinary excellence. Quality Control: Monitor the quality of ingredients and finished dishes to ensure they meet the restaurant's high standards for taste, appearance, and texture. Conduct regular checks on food safety and cleanliness, making sure that all items are stored, prepared, and served correctly. Qualifications Position Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following are representative of the knowledge, skills, and abilities required: Customer Focus: Prioritize customer satisfaction by delivering high-quality food and contributing to a positive dining experience. Team Collaboration: Actively engage as a team member to achieve kitchen and service goals, contributing to the overall success of the team. Energy & Productivity: Maintain high levels of productivity and energy, ensuring efficient work through extended hours and during peak periods. Initiative: Take prompt action to complete tasks and meet objectives, proactively addressing potential issues or challenges. Education & Experience: Education: High school diploma or GED required; one year of cooking experience or an equivalent combination of education and experience preferred. Experience: Entry-Level Experience: At least 1 year of cooking experience or relevant training in a fast-paced food and beverage environment. Experienced Candidates: Three to five years of culinary experience in a high-volume kitchen or restaurant, with hands-on experience in advanced cooking techniques, menu execution, and managing food quality control. Skills & Abilities: Sanitation/Serve Safe Certification: "Sanitation/Serve Safe" certification preferred. Other Skills: Strong communication and teamwork skills. Ability to work in a fast-paced environment while maintaining quality and cleanliness. Work Environment & Conditions: Conditions: Work is primarily performed in a well-lit, ventilated, and temperature-controlled kitchen environment, with occasional exposure to smoke and noise. Flexibility required for working weekends, shifts, and holidays. Physical Demands: Stand and walk frequently. Sit occasionally. Handle, reach outward, and reach above shoulder frequently. Lift/carry up to 50 lbs occasionally. Push/pull up to 50 lbs occasionally. Bend, squat, and kneel occasionally. This Cook position requires an individual who can maintain high standards of food quality, safety, and sanitation while working in a fast-paced, high-energy environment. The ideal candidate will have strong culinary skills, a commitment to guest satisfaction, and the ability to collaborate effectively within a team. Experienced cooks should be ready to demonstrate advanced culinary execution and take a leadership role in food preparation, menu execution, and quality control.