As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses.
Job Description
BE THE VOICE OF AWESOME.
More Than a Call Center
The Front Line to Customer Happiness
When XFINITY customers call with a problem, it's up to you to help set things right. Which means you'll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who's able to turn any situation around - and close the call with a smile.
XFINITY'S Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services (including XFINITY HOME), and generally doing whatever it takes to help our customers feel well taken care of and happy.
To succeed, you'll need sound judgment, strong tact and diplomacy, and the talent to think "off-script" to deliver the best solution in a timely, efficient manner. A high school diploma or the equivalent is required, along with the flexibility to work overtime, weekends.Fluent in another language? Certain locations have amazing bilingual opportunities available!
If you're ready to be the Voice of Awesome and you'd welcome the challenge of providing exceptional support in a supportive, team setting, we'd like to hear from you.
Qualifications
- High School or Equivalent
- Generally requires 1-2 years related experience
$32k-37k yearly est. 4h ago
Looking for a job?
Let Zippia find it for you.
Analyst 3, Supply Chain Operations
Comcast 4.5
Comcast job in Aurora, CO
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for supporting operational execution in forward/reverse logistics, inventory management, new product introduction and sustainability efforts within Supply Chain. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priority. Acts as a resource for colleagues with less experience.
Job Description
Core Responsibilities
* Assists in the development of strategic plans for existing, new, or proposed business operations.
* Execute setup/readiness activities for new devices, products, programs, projects being implemented into the operations.
* Develop, plan, and implement performance improvement projects connected to both forward and reverse logistics.
* Triage field and corporate escalations, working quickly to resolve issues related to operations and vendor management.
* Partner with the planning team to monitor inventory levels and production capacity across the enterprise supply chain network, identifying potential service level issues before they become customer impacting.
* Develop reports to analyze and interpret key performance indicators to identify trends and areas of focus; Provide in-depth
* analysis and proposed solutions to leadership to improve efficiency, productivity, and customer satisfaction.
* Act as technical and process liaison to internal and external partners in ensuring adherence to supply chain policies and procedures.
* Lead small to medium process improvement efforts within supply chain operations.
* Effectively communicate all project timelines, deliverables, and risks, including presentations to the supply chain leadership team.
* Liaise internally with key stakeholders to help execute the new product introduction (NPI) process.
* Support the development of repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.
* Deliver on ad-hoc requests for project updates, analysis, and executive level presentations.
* Mentor more junior analysts to help facilitate the completion of accurate work.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer:
* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Actionable Insights, Analytical Thinking, Business Performance
Compensation
Primary Location Pay Range: $80,325.28 - $120,487.92
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$80.3k-120.5k yearly Auto-Apply 2d ago
Retail Sales Associate
Verizon 4.2
Denver, CO job
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
Learn and uncover customers' needs by creating connections and asking the right questions.
Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
High school diploma or GED.
One or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Even better if you have one or more of the following:
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above.
After you apply…
You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
This job posting will close on January 23, 2026
Compensation:
The starting base pay rate for the location(s) listed on this job requisition is: $18.81 per hour. This is a commission based position with the potential to earn more.
Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
This is a commission based position with the potential to earn more.
$65k-73.5k yearly Auto-Apply 10d ago
Tier II Technician (ND II) (Government)
at&T 4.6
Englewood, CO job
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video
and collaboration services for the full spectrum of operations.
**AT&T has an opening for a Tier II Network Technician:** To support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
**The job duties of the Tier II Network Technician are as follows:**
+ The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
+ Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
+ Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
+ Draft and implement standard network change requests.
+ Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
+ Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
+ Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
+ Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).
+ Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs.
+ Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE)
+ Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs).
+ Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.
+ Experience with Visio.
+ Familiar with ServiceNow and Confluence.
+ May have up to 10% COMSEC responsibilities based on site and team needs.
**Required Clearance:** TS/SCI with polygraph. (#ts/sci) (#polygraph)
**Required Qualifications:** Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years. Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.
Additional required qualifications include:
+ Available to travel up to 20% of the time.
+ In order to be considered for this position, you must have a valid driver's license, acceptable driving record and be eligible to drive an AT&T company car.
+ Available to work flexible hours, to include weekend support.
+ Ability to work independently and in a collaborative environment.
**Ready to join our team? Apply today!**
**Our Tier II Technician (ND II) (Government) earns between $79,300 - $130,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.**
**Joining our team comes with amazing perks and benefits:**
**Medical/Dental/Vision coverage**
**401(k) plan**
**Tuition reimbursement program**
**Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.**
**Paid Parental Leave**
**Paid Caregiver Leave**
**Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement**
**Disability Benefits (short term and long term)**
**Life and Accidental Death Insurance**
**Supplemental benefit programs: critical illness/accident hospital indemnity/group legal**
**Employee Assistance Programs (EAP)**
**Extensive employee wellness programs**
**Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone**
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Englewood, Colorado
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
$79.3k-130k yearly 60d+ ago
Act Manager Retail SMB- Business Sales
Verizon 4.2
Littleton, CO job
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You'll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses. Driving small business results, you'll generate new business through prospecting, networking and working leads and referrals.
Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
Growing your customer base by acquiring and retaining accounts in the small business segment.
Utilizing solutions-based selling techniques to solve business problems for your customers.
Outbound sales prospecting and customer visits.
Servicing the needs of the existing customer base.
Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.
Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth.
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8k per year in tuition assistance
Expand your knowledge through various industry certifications through Verizon's Get Certified program
Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.
From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically
Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
Bachelor's degree or four or more years of work experience.
Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
Experience in sales, marketing or customer service.
Valid driver's license.
Willingness to travel.
Even better if you have one or more of the following:
A degree - Associates or Bachelor's Degree or related certifications/college courses.
Outside sales experience including outbound prospecting.
Wireless sales experience exceeding quota.
Experience influencing a team to drive sales results.
Capability to drive positive results in a team environment.
People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.
In this Account Manager Retail SMB hybrid role, you'll have a defined work location that includes working in-store at least five days per week.
Why Verizon?
Build your resume with this hybrid outside sales role that will provide career pathing to larger and more complex business sales opportunities. Take advantage of this unique sales role where the opportunities to move to other exciting sales channels are unlimited.
Verizon is an award winning company and has been recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, as a best company for multicultural women, as a top 10 Best for Vets employer, and as a top 10 Military Spouse Friendly Employer.
Being surrounded by great technology is the start. Being surrounded by great people makes it even better. Thousands of locations, millions of connections. A personal experience for each customer created by you.
Be challenged.
Our technologies and our customers' needs are always evolving. You'll be at the forefront of the tech world's latest trends
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above.
Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $39,500.00 - $64,700.00.
$39.5k-64.7k yearly Auto-Apply 17d ago
OPERATIONS TECHNICIAN III - PUB SEC
Lumen Technologies 4.1
Denver, CO job
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Operations Technician III - Federal has an in-depth technical knowledge of network operations to perform circuit and equipment/network restoration. The technician proactively monitors, responds to and resolves network issues and alarms. In the process of network restoration notifies management and program office with risk potential and an impact assessment.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements and either currently possess an active security clearance or be clearable to obtain one.
US Citizenship required.
Individual will perform position in the GSD NOC on U.S. Government owned networks. Work location is Denver, CO as primary location. Hours are for the 3rd shift (9:30 pm - 7:30 am MT).
The Main Responsibilities
* Perform circuit and equipment/network restoration, recognize potential jeopardy conditions.
* Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks.
* Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols.
* Analyze network troubles, assess performance data and develop design optimization plans accordingly
* Interface with fiber vendors, telecom providers and other entities on complex technical matters.
* Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions
* Review and interpret electric data processing (EDP) and as-built engineering documentation
* Coordinate and track return material authorization (RMA) requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms
* Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Iperf and Brix platforms
What We Look For in a Candidate
Basic Qualifications:
* Minimum of 5+ years' experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS
* Possess security clearance and/or ability to obtain security clearance.
* Ability to relate technical issues to management and Government personnel, interfacing in a professional manner with management and customers.
* Flexibility with regard to work levels and shift accommodation is imperative
Preferred Qualifications:
* Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience. Seven or more years applicable work experience Preferred Cisco CCIP, CCDP, CCNP certifications, Juniper or ALU data networking equivalent
* Strong working knowledge and experience on DWDM Layer 1, Metro Ethernet and IP communications (IPv4, IPv6, routing protocols)
* Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc)
* Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, provisioning databases and circuit activations
* Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred
* Prior experience with Transport platforms (i.e. Nortel, Cisco, Ciena, Lucent and Tellabs) and Data platforms (Cisco, Juniper, Adtran)
* Previous experience with Gov't networks and customers.
* Demonstrated leadership profile to manage customer networks, proactively track and escalate issues, engage resources to expedite service/network outages, professional interaction skills with customers and management
* Must be able to effectively manage multiple issues simultaneously through effective work prioritization.
* Demonstrated ability to make sound decisions and logical thinking when under pressure
* Demonstrated ability to train, coach and develop technical skill set of shift technicians
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$75,994 - $101,325 in these states: CO
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
* Benefits
* Bonus Structure
What to Expect Next
#LI-DN1
Requisition #: 338999
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$31k-38k yearly est. 9d ago
Architecture Engineer (NE II) (Government)
at&T 4.6
Englewood, CO job
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video
and collaboration services for the full spectrum of operations.
**AT&T has an opening for a** **Network** **Engineer (Campus Area Network/Local Area Network (CAN/LAN)):** To support our government customer's global enterprise networks. The CAN/LAN service network architecture provides solutions for modernizing network components while supporting service delivery for customer requirements in a mission-focused operational enterprise. Our team is completely replacing a global enterprise network while providing design, engineering, and transition for a wide range of customer network requirements. This is a unique and rare opportunity to build and transition critical operations to a modern service provider network architecture.
**Description of Job Duties/Responsibilities:**
+ This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
+ Work to be performed in Aurora, CO.
+ Interpret customer requirements and apply standard design approaches for service delivery. Fully document designs with diagrams, bill of materials, cabling sheets, configurations, and other supporting documents.
+ Use our private test lab to evaluate new technologies and capabilities, test proposed changes to production networks, and recreate troubleshooting scenarios to support the production enterprise network.
+ Schedule maintenance windows for migrating user connections from legacy to the modern infrastructure transition services with little to no impact on critical data flows.
+ Provide technical expertise to Operations engineers and technicians, supporting fault isolation and resolution. Solve tough problems with innovative and scalable solutions.
+ Develop secure network designs including configurations that align with Defense Information Security Agency (DISA) Security Technical Implementation Guides (STIGs) and enterprise policies. Obtain Authority to Operate (ATO) for new devices, software, and capabilities.
+ Supervise (not manage) other network support specialists to plan, coordinate, and implement network services.
+ Develop and improve design products, processes, and systems for our team to work efficiently and effectively.
+ Although this position is focused on CAN/LAN, this opportunity offers the ability to learn and work on Multiprotocol Label Switching (MPLS) Wide Area Networks (WANs).
**Required Clearance:** TS/SCI with the ability to obtain/maintain a polygraph. (#ts/sci) (#polygraph)
**Required Qualifications:** Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years. Required qualifications include the following:
+ Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.
+ Experience specific to network engineering to include Tier III or higher network operations and/or network design and implementation.
+ Prior responsibility for production network hardware configurations for Cisco, Brocade, and/or Juniper.
+ Hands-on experience implementing and troubleshooting standard routing protocols in a production network, such as Open Shortest Path First (OSPF) or Border Gateway Protocol (BGP)
+ Hands-on experience implementing and troubleshooting standard switching and trunking protocols in a production network, such as Virtual Local Area Networks (VLANs), 802.1q, and port-channels.
**Desired Qualifications:**
+ Network engineering and design experience specific to CAN/LAN. Experience should include application of industry standards, developing configurations, and integration of solutions into production environments.
+ Network engineering and design experience with MPLS WANs, network management tools, and firewalls.
+ Expert knowledge of routing and switching protocols and the ability to demonstrate knowledge through briefings and documentation. Extensive BGP experience a plus.
+ Cisco Certified Network Professional (CCNP) or equivalent knowledge.
+ Initiative and disciplined to work unsupervised as part of a network engineering team. Experience establishing process, developing documents, and organizing repositories a plus.
**Ready to join our team? Apply today!**
**Our Architecture Engineer (NE II) (Government) earns between $79,300 - $180,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.**
**Joining our team comes with amazing perks and benefits:**
**Medical/Dental/Vision coverage**
**401(k) plan**
**Tuition reimbursement program**
**Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.**
**Paid Parental Leave**
**Paid Caregiver Leave**
**Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement**
**Disability Benefits (short term and long term)**
**Life and Accidental Death Insurance**
**Supplemental benefit programs: critical illness/accident hospital indemnity/group legal**
**Employee Assistance Programs (EAP)**
**Extensive employee wellness programs**
**Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone**
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Englewood, Colorado
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
$79.3k-180k yearly 52d ago
Retail Team Manager
at&T Portables 4.6
Denver, CO job
Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$46k-80k yearly est. 47d ago
B2B Sales Account Executive Mobility
at&T 4.6
Englewood, CO job
**Now offering a** **$5,500** **Sign-on Bonus to join our team.** As a B2B Sales Account Executive - Mobility, you will proactively sell AT&T's mobility solutions to small and mid-market businesses. Your focus will be generating new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building. By uncovering client needs, you'll deliver customized, value-added solutions that address their business priorities. Success in this role depends on your ability to generate leads independently via external networks, cold calling, and door knocking, while maintaining a self-starter mindset and driving sales growth.
Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $93,300 to $147,500. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth!
**What you'll do:**
Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
+ **Lead Generation and Prospecting** : Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
+ **Client Engagement** : Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
+ **Account Development** : Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
+ **Consultative Selling** : Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
+ **Proposal Development** : Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
+ **Strategic Initiatives** : Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.
**What you'll need:**
+ **Hunter Mindset:** A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance.
+ **Networking and Negotiation Skills** : Strong ability to network and negotiate effectively.
+ **Valid Driver's License** : Must have a valid driver's license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market.
+ **Sales Targets** : Demonstrated ability to meet and/or exceed assigned sales targets.
**What you'll bring:**
+ **Sales Experience:** 2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales.
+ **Technical Knowledge:** Experience and knowledge in mobility products and services.
+ **Sales Funnel Management:** Proficiency in managing sales funnels and previous experience with CRM systems.
**Becoming part of our team comes with amazing perks and benefits:**
+ Competitive Base Salary
+ Performance Based Commission
+ Paid Training
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Ready to close the deal on a career with AT&T?
Apply today!
\#MidMarketSales
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Centennial, Colorado
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
$38k-71k yearly est. 4d ago
Lead Strategic Accounts 4 ECO
at&T 4.6
Englewood, CO job
**Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.** Join AT&T's Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.
To strategically manage and expand B2B relationships by generating new and existing sales of AT&T products, services, and solutions, addressing customers' strategic business priorities and driving revenue growth.
**What you'll do**
Typical tasks may include, but are not limited to, the following:
+ **Generate Sales Revenue & Own Account Relationships:** Lead and manage B2B accounts, driving new and existing sales revenue and ensuring client satisfaction.
+ **Strategic Account Planning:** Develop account plans aligned with clients' business needs and strategic priorities.
+ **Resolve Issues and Contracts:** May address customer issues, manage contracts, and support renewals and addendums.
+ **Market Analysis and Product Knowledge:** Analyze market trends, maintain product expertise, and develop RFP responses.
+ This job code may apply to both exempt and non-exempt employees depending on state requirements.
+ Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.
**What you'll need**
+ Bachelor's degree (BS/BA) desired.
+ 8+ years of related sales experience.
**What you'll bring**
+ A senior-level sales representative with advanced understanding of sales principles, practices, products, and services.
+ Manages large, complex sales with light supervision.
+ Responsible for higher-than-average sales quota or territory.
+ Demonstrates effective communication, advanced data analysis, leverages extensive experience, and problem-solving skills.
+ May introduce new products, lead training, and mentor colleagues.
+ If the sales career path includes multiple positions at the I11 level, the more senior role entails higher sales targets, broader scope, and greater complexity.
**Supervisor:**
+ No
Our Lead Strategic Accounts 4 ECO, earns between $118,600 - $177,800 + commissions with a total target compensation of $193,500 - $252,800. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
+ AT&T internet (and fiber where available) and AT&T phone
Ready to join our sales team?
Apply today
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
San Ramon, California
**Salary Range:**
$110,600.00 - $177,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
$193.5k-252.8k yearly 11d ago
Voice Platforms Interoperability Engineer
Comcast 4.5
Comcast job in Englewood, CO
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
We are looking for a Voice Platforms Interoperability Engineer on the Voice operations team. In this role you will be responsible for operations, deployment, managing, and supporting Comcast's Voice, 911, Commercial, Residential Systems, and Network services and infrastructure in a 24/7 environment. Focuses on event management, application / platform support, product improvement, and deployment / integration of cloud services. Active in 911 Support, onboarding & intake, Customer Escalations, and RCA process administration. Daily activities include monitoring and validating new products, driving standardization and automation, providing subject matter expertise, resolving complex issues, and leading restoration activities during outages. The role requires working with external vendors and agencies to address issues, directing third-party agencies, and developing strategies for solving technical issues. It also involves producing/authoring documentation, supporting voice tools and alarms, ensuring the availability of networking services, and providing technical training and support. The position demands advanced knowledge across multiple ecosystems, excellent communication skills, and the ability to manage complex interdependencies. The primary job location is in Mount Laurel, NJ or Centennial, CO.
Job Description
This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
Job Summary:
Responsible for operating, managing and supporting high profile Commercial customers and network services as well as associated infrastructure in a 24/7 environment. Examples of infrastructure include but not limited to IMS, Broadsoft, Sonus SBC, Voicemail, Wholesale SIP, Voice Syndication, and 911 special services. Working understanding of off net ALU, TDM, MGC/MGW support. Day to day operational responsibilities includes pro-active monitoring, isolation, triage and resolution of all network outages/impairments. Serves as operations support for various regions, vendors, internal/external organizations. Drives standardization and service focused instrumentation. Contributes to the command and control network related activities focused on restoration of outages, clear and concise communication across Comcast/Commercial customers and rapid restoration of voice services. Works and directly leads external vendors, third parties, and associated fix agents, when necessary, to address issues across the network, peering arrangements, inter-operability issues, etc. Works with limited supervision and direction while executing associated functions and responsibilities. Follows all operational practices and independently determines/develops approaches for non-routine solutions. Receives general direction in area of focus.
Core Responsibilities:
* possess and demonstrate intermediate-to advanced knowledge and proficiency level required to perform their assigned job functions and responsibilities including intermediate analytical skills, process development skills, and project management skills.
* possess an intermediate working knowledge of two to three other functional disciplines within the voice operational department.
* consistently work to increase understanding and responsibility through actively seeking out opportunities to support their functional team, manager and department while working under limited supervision with general instructions on how to complete assignments.
* assist in providing training and guidance to less experienced team members as well as create or update outlined processes and procedures to ensure documentation and consistency of processing in work.
* Proactive/Reactive monitoring of Comcast's Commercial Network Core/Edge devices using various Element Management tools (Zabbix, NetScout, Mico Strategies SevOne, etc) to isolate and troubleshoot all network related issues
* Process all customer calls/emails and take ownership of issue until resolution
* Troubleshoot network outages, network latency, or equipment failures
* Setup dispatch and troubleshoot issues with local field operations to resolve issues
* Direct efforts so as to maintain service Mean Time to Repair (MTTR) within regional or contractual standards
* Advanced Knowledge of Voice Networks:SIP, IMS, SS7, TDM, Trunking
* Scripting knowledge
* Open and update Tickets using: SNOW, Jira, Remedy, ECM
* Good Analytical/Communication/Troubleshooting Skills
* Ability to provide on the job training to new hires as and when required
* Create processes and procedures for troubleshooting and ticket management as needed
* Initiate root cause analysis (RCA) request, participate in RCA calls as needed, proof all RCA's prior to sending to leadership and provide feedback as needed
* Regular, consistent and punctual attendance. Must be able to work any shift including nights, weekends and selected holidays (variable schedule as needed)
* Other duties and responsibilities as assigned
Job Specification:
* Bachelor's Degree or Equivalent
* Engineering, Computer Science
* Generally requires 3+ years related experience
* Experience working in a NOC with in-depth troubleshooting experience of complex large-scale enterprise application server environment(s).
* Experience in an ISP-like environment involving 24/7 support is HIGHLY desirable, as well as experience in formal ticketing systems and a demonstrated ability to work in a metrics-based service desk that tracks progress through analytics
* In-depth knowledge of OSI layers 1-7 and an ability to troubleshoot and categorize issues accordingly and then engage the appropriate fix agents in a timely manner if they are not able to affect a fix
* Must have an understanding of the various components of a enterprise system such as: IP routing, TCP traffic analysis, application flows, switches, web servers, web services, DHCP, DNS, SQL/RDB backend systems, IP Management, LDAP, HTML/XML
* Preferred: Hands-on experience or exposure in the following: MSO (Multi-Service Operator / cable provider) supporting video, high speed data services &/or telephony/IP Networking protocols & systems including SIP, SSH, TCP/IP, DHCP, DNS, TFTP, ToD, ARP, IP, TCP, UDP & SNMP/Transport & Voice Equipment familiarity (i.e.: BTS, MGX)/DOCSIS Cable modem technology/ IP subnet management/LDAP Directory Servers/Sun/Solaris hardware/software platform/ Cisco Hardware & IOS (routers, switches, CMTS)/UNIX (Solaris) & LINUX/ Programming skills in: Perl, PHP, C, C++, JavaScript (Node.js), all UNIX Shell Scripting plus skills with web based embedding (HTML, CSS, XML, etc.), SQL or no SQL (MongoDB, Riak)/system and application level monitoring solutions. Examples include Netcool, Concord, Wily, Nagios, SevOne, Spectrum & Network Node Manager
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Customer Experience (CX), Incident Response Management, Sonus Session Border Controller (SBC), Voice Technology, VoIP SIP
Compensation
Primary Location Pay Range: $88,501.29 - $132,751.93
This job can be performed in Denver Campus with a Pay Range of $88,501.29 - $132,751.93
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$88.5k-132.8k yearly Auto-Apply 43d ago
Site Asset Staff (Log Tech II) (Government)
at&T 4.6
Englewood, CO job
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video
and collaboration services for the full spectrum of operations.
AT&T has an opening for a Site Asset Staff: To support the contract property management team. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Description of Job Duties/Responsibilities:
Track the removal and addition of equipment to the customer network and to report the updates to the procurement team for updates to the maintenance equipment list.
Develop and maintain the logistic team's processes and procedures.
Monitor and report on fulfillment of requirements for various customer reporting systems (Confluence, SharePoint, HelpNow.
Assist the logistics leads in the management of worldwide logistics operations.
Provide support for all customer supply chain management review (SCMR) audits.
Assist and provide input into process improvement initiatives.
As a custodial property officer (CPO), approve equipment transfers for hub and tail sites.
Assist the contract configuration management team and the Tier II technicians with configuration management requirements.
Assist in the development of site inventory plans, as well as monitor and report on the status of the inventory.
Track and monitor the disposal of equipment across the program-ensure that all documentation is signed within the established requirements.
Track and report on all return material authorization (RMA) deliveries and turn-ins at the sites-ensure that all equipment is added to, or removed from, the maintenance lists as necessary.
Collaborates with site personnel on a regular basis to ensure all consumable property stock levels are being properly maintained.
Tracks, traces, and updates the status of shipments as needed.
Successfully conducts and completes all assigned training.
Travel of up to 30% of the year to inventory and manage the lifecycle of equipment at remote locations.
Establish and maintain hardware and software maintenance database and historical document records.
Update records daily with correct and UpToDate information.
Travel between sites proximity within (130 miles) as needed assisting in PTI and Inventory.
Read Government handbooks and regulations and understand how it correlates to the work we perform.
Required Clearance TS/SCI with polygraph. (#ts/sci) (#polygraph)
Required Qualifications: The candidate must have a high school diploma and 3 years of experience. In order to be considered for this position, you must have a valid driver's license and an acceptable driving record.
Additional required qualifications include:
Possess knowledge of automated inventory control systems and proficiency with Microsoft Office products.
Experience with data entry into SAP/AM.
Experience applying a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle.
Experience collaborating with cross-functional teams (such as engineering, finance, quality assurance/testing, manufacturing, and installation) product vendors to build a product that fulfils a product vision and to turn it into business success.
Experience ordering, processing, shipping, receiving, packaging, material handling, property accountability and discharge of excess property.
Experience in physical inventorying equipment, as well as proper labeling, tracking, and documenting the movement of IT equipment.
Experience collaborating effectively with logistics personnel, other program teams, as well as government personnel, to ensure the smooth flow of equipment and enable better understanding of the status of equipment.
Ability to work independently and oversee program IT software from the inception to the phase-out to create customer value and deliver measurable benefits.
Knowledge with creating and distributing various reports, including compliance reports on current assets and their status; also perform trend analysis.
Strong knowledge of IT software and hardware, with three or more years of experience working with IT logistics.
Three years or more of ITSM tool experience, SAP asset management, and ServiceNow Ability to learn tasks quickly with the ability to manage multiple tasks simultaneously, maintain focus in a stressful environment, and be able to adapt to a variety of challenges.
Ability to lift fifty pounds and carry for forty feet several times a day Ability to travel about 30% of the year and work under difficult conditions.
Ability to conduct detailed procedures in a time-constrained environment.
Possess strong communications skills, to include written and interpersonal skills.
Ability to work autonomously with little to no supervision.
Must be flexible and able to change priorities as government priorities change.
Ready to join our team? Apply today!
Our Site Asset Staff (Log Tech II) (Government) earns between $57,200 - $90,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Englewood, Colorado
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$57.2k-90k yearly Auto-Apply 60d+ ago
Associate Director-In Home Sales
at&T 4.6
Englewood, CO job
Lead a team and make an impact at the center of where it all happens - our customers' homes. As an Integrated Solutions Manager, you'll oversee a team of sales and support staff as they work to introduce residential customers to our award-winning TV service and technology in collaboration with our service installers. Your knowledge of our wide-range of technology and services will ensure they provide customized solutions that create an elevated customer experience.
What's it take to ensure your team delivers the ultimate white glove experience? Excellent communication, strategic thinking and leadership abilities to match! You'll take on a variety of responsibilities - from hiring and training to career development and strategic planning. You'll also oversee the inventory and compliance of your team and take on fleet management responsibilities. Most importantly, you'll be tasked with ensuring your team develops and attains sales and service objectives within an assigned geographic territory. You'll ensure that each member of your team is equipped to provide customers with hands-on demos that generate new sales - effectively and independently managing their own appointments to meet sales and service objectives.
In order to qualify for this position, you'll need:
3-5 years of customer facing/sales experience
3-5 years of management experience, preferred.
A Bachelor's degree, preferred.
Our Associate Director In Home Sales Managers earn between $86,700 - $130,100 + up to $55,200 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Ready to make an impact? Apply today!
Weekly Hours:
40
Time Type:
Regular
Location:
Englewood, Colorado
Salary Range:
$86,700.00 - $130,100.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$86.7k-130.1k yearly Auto-Apply 5d ago
Back-End Python Developer (Django)- Chicago, IL or Denver, CO- ONSITE (4 days a week)
Comcast 4.5
Comcast job in Englewood, CO
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
This opportunity is at FreeWheel, a Comcast Company. Within Comcast Advertising,
the Beeswax organization is building an easy to use, massive scale and high availability
advertising platform. We offer our customers the most extensible and transparent
advertising system in the world and process millions of transactions per second. To
manage the firehose of data coming in, we explore complex tradeoffs and carefully
architect high performance distributed systems. Those in turn require elegant and
thoughtfully designed API contracts to configure the systems accessible to both our
team and our customers.
We are looking for a Backend Python Developer to join our collaborative cross-functional product team building the web application that empowers customers to configure their nuanced advertising strategy.
Job Description
Required Skills:
* Professional experience with Python development and creating/developing RESTful API's using Django.
* 2+ Years of experience working with any backend related technology.
* Bachelor's degree in computer science or a relatable technical field or experience equivalent.
Core Responsibilities
* Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
* Designs new software and web applications, supports applications under development and customizes current applications. Develops software update processes for existing applications. Assists in the roll-out of software releases.
* Trains junior Software Development Engineers on internally developed software applications.
* Oversees the researching, writing and editing of documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.
* Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
* Works with Quality Assurance team to determine if applications fit specification and technical requirements. Tests and evaluates systems, subsystems and components.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Applications Programming, Back-End Development, Software Development
Compensation
Primary Location Pay Range: $109,767.03 - $164,650.54
This job can be performed in Denver Campus with a Pay Range of $107,448.06 - $168,846.96
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree (Required)
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$109.8k-164.7k yearly Auto-Apply 2d ago
Inside Sales Professonal
Centurylink 4.1
Denver, CO job
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description B2B Inside Sales Responsible for managing an assigned base of customers.
Accountable for maintaining and growing the assigned customer base by building customer relationships, assessing product fit and expanding product portfolio.
Responsibilities include by are not limited to, identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer. Accountable for protecting base revenue and meeting/exceeding average quota.
The job functions are not scripted, it requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the company's products/services and often requires additional knowledge of competitor's products/services.
Responsible for updating relevant customer information - including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, customer proposals, customer contracts. Focus of job is primarily outbound with some inbound. This job can be involved in selling to new customers.
Qualifications
•2+ years Business to Business inside/outside sales experience
•Prior account management experience with a history of working to retain and grow existing accounts
•Strong oral and written communication, analytical, problem solving and closing skills •Proficiency with MS Office (Word, Excel)
•Successful completion and passage of all applicable employment testing and interview Preferred: •1+ year of Telecommunications sales experience •Associates or Bachelor's degree •Demonstrated stable track record of success in Sales
•Previous experience calling into customer base
•Prior cold calling experience
•Previous experience forecasting sales revenue
Benefits: •Medical Coverage and Prescription Drug Programs •Dental Coverage •Vision Service Plan •Health and Wellness Programs/Employee Assistance Program •Paid Time Off and 9 Paid Holidays •Retirement Plans and 401(K) •Health Care and Dependent day care spending accounts •Life, Accidental Death and Dismemberment Insurance •Short Term and Long Term Disability •Career Development Programs
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
$26k-33k yearly est. 60d+ ago
Dispatch Technician 1, Machine Q
Comcast 4.5
Comcast job in Denver, CO
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
**Job Summary**
Responsible for taking technical support calls from Comcast Business Field Technicians and troubleshooting to identify appropriate resolution for managed services. Verifies service restoration and escalates to appropriate fix agents to ensure timely resolution, with a primary emphasis on a quality first call resolution. Accurately documents problems including detection information, diagnostic results and repair information by utilizing the trouble ticketing system, customer portal and network monitoring tools. Uses multiple software systems and applications to ensure customer service orders and repair tickets are completed accurately and on-time. Works on straight forward tasks using established procedures.
**Job Description**
**Core Responsibilities**
+ Provides troubleshooting support to identify appropriate resolution for Comcast Business managed services, specifically Machine Q.
+ Manages ticket queues.
+ Interfaces with technical agents, field service technicians and other internal partners as needed to resolve customer troubles.
+ Independently recognizes and diffuses escalated customer situations while setting accurate expectations for issue resolution.
+ Communicates with customers in a professional manner in all situations while demonstrating courtesy, patience and troubleshooting skills in customer relations.
+ Achieve standards for consistent performance (scorecards).
+ Utilize tools and resources to troubleshoot and repair managed services customer problems.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer-Focused; Workplace Organization; Professional Etiquette; Adaptability; Teamwork; Technical Knowledge; Self Motivation; Communication; Resilience; Professional Integrity
**Salary:**
Base Pay: $19.46
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details.
**Education**
Associate's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
0-2 Years
**Job Family Group:** Customer Service
$19.5 hourly 4d ago
Program Manager 3
Comcast 4.5
Comcast job in Denver, CO
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
Summary
Responsible for utilizing solid program management skills and knowledge to lead medium-to-smaller and/or less complex programs. Usually determines own work priorities. Acts as a business administrator for our Salesforce application, executing configuration / low code changes and documenting requirements to hand off to development teams.
Job Description
Core Responsibilities
* Manages intake backlog, working with stakeholders to understand business benefit and assign associated priority.
* Serves as a business and system (Salesforce) expert, understanding business requests and determining the best systematic solution.
* Completes and deploys configuration changes, including but not limited to, Process Builder, Flow, list views, queues, validation rules.
* Understands the scope of programs as defined by the business requirements and budget process. Participates in key planning milestones and acts as a guide for the core program team from initiation through execution and completion.
* Works to identify and obtain participation from required cross-functional core team members, including matrixed project managers, with guidance from Strategic Business Initiative or senior staff.
* Creates program plans and maintains program record. Works with the core team to identify and schedule all the work required to fulfill program scope, including identification and management of critical path.
* Assists in the development and implementation of key goals, objectives and success criteria for the program. Ensures proper documentation.
* Identifies and analyzes risks and issues.
* Tracks and manages the program schedule and task details included in the program plan. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Works with Strategic Business Initiative to assist in action item resolution and track completion. Ensures program milestones are accomplished and ensures overall timelines are met. Documents all major plan changes in scope, approach and date delivery.
* Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Manages proposed changes to program parameters and works with Enterprise Program Management and Program Managers to ensure appropriate processes and communications are followed.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
Qualifications
* The ideal candidate will have strong technical experience in information systems, a deep understanding of business processes, and the ability to align technical solutions with business objectives
* 1-2 years of experience in Salesforce administration / business management or equivalent experience
* Salesforce Certified Administrator (preferred).
* Strong understanding of Salesforce best practices and functionality.
* Experience gathering and analyzing business requirements.
* Proficiency in MS Office Suite.
* Excellent communication and stakeholder management skills.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer:
* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Salesforce Configuration, Stakeholder Management, User Requirements Documentation
Compensation
Primary Location Pay Range: $86,622.54 - $129,933.80
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$86.6k-129.9k yearly Auto-Apply 10d ago
Technical Program Manager 1, Engineering Delivery Mgmt
Comcast 4.5
Comcast job in Englewood, CO
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
This job supports technical program planning and milestone tracking activities within established engineering processes and frameworks. It assists experienced program managers in documenting requirements, gathering data, and maintaining program records. The job contributes to cross-functional collaboration while learning standard program management methodologies and tools. Works under general supervision and may require training and detailed instructions for assigned tasks. As an entry-level EDM, you will support delivery execution within a single team or small project area. You'll assist with agile ceremonies, track progress in Jira, and help identify blockers. You'll work under close guidance from more senior TPMs or EDMs.
Job Description
Core Responsibilities
* Supporting technical program planning activities and milestone tracking under guidance from experienced team members
* Assisting with research and documentation tasks to help achieve program objectives using established processes
* Contributing to cross-functional team collaboration by gathering and organizing program-related information
* Following project plans and technical specifications while completing assigned program tasks with supervision
* Maintaining basic program records and helping identify critical path items using standard tracking tools
* Participating in the development of program goals by providing input and following established frameworks
* Learning engineering processes and helping document opportunities for improving program efficiency
* Supporting schedule management by tracking assigned tasks and reporting progress to program leadership
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
* Platform Delivery Leadership
* Support a single team's delivery execution under guidance.
* Track progress and surface blockers to senior EDMs.
* Agile SDLC Implementation
* Assist in scheduling and documenting agile ceremonies.
* Learn and apply Freewheel's SDLC practices.
* Planning & Capacity Management
* Help maintain Jira boards and sprint plans.
* Track team availability and flag inconsistencies.
* Process Improvement & Coaching
* Observe team workflows and suggest minor improvements.
* Participate in retrospectives and document action items.
* Stakeholder Communication & Alignment
* Share basic status updates with internal team.
* Escalate issues to senior team members as needed.
Job Knowledge, skills, and abilities (KSA's)
* Knowledge:
* Basic understanding of Agile and Scrum methodologies
* Familiarity with software development lifecycle (SDLC)
* Introductory knowledge of Jira or similar tools
* Skills:
* Strong organizational and time management skills
* Clear written and verbal communication
* Attention to detail in tracking tasks and updates
* Abilities:
* Follow guidance and learn from senior team members
* Support agile ceremonies and documentation
* Identify and escalate blockers appropriately
Location
Office Optimal in Denver, CO or Chicago, IL
Working conditions
Must successfully execute with team members located in multiple remote locations and time zones. Working conditions agree with conditions described within Freewheel's company handbook unless explicitly noted in this document.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Skills
Agile Methodology, Results-Oriented, Scheduling
Compensation
Primary Location Pay Range: $35.70 - $53.55
This job can be performed in Denver Campus with a Pay Range of $35.70 - $56.10
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
0-2 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
$35.7-53.6 hourly Auto-Apply 2d ago
Retail Sales Consultant
at&T Portables 4.6
Denver, CO job
Join us as a Cellular SALES CONSULTANT in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company! As a Portables Cellular Sales Consultant, you'll get to know the communication and entertainment industry inside and out. You'll be the one everyone else looks to when it comes to what's next in wireless and entertainment technology solutions. Find out what it's like to work in an industry that's rapidly growing and has a legacy of successful innovation.
Portables Full-time Wireless Consultant is required to diligently execute the duties described below. The Wireless Consultant position is a critical role in the company and requires the candidate to execute the essential Job duties.
Perks for Sales Consultants:
* Uncapped earning potential balanced with flexible scheduling
* Individual competition balanced with team goals
* Ongoing retail and B2B sales training that teaches invaluable skills useful throughout your career
* Career advancement opportunities
* Medical, accident, and life insurance
* Health Savings and 401(k) plan
Portables is not only an incredible opportunity for the savvy sales veteran; we specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success and a strong work ethic and are looking for a career-defining opportunity in sales, apply now to join our award-winning team!
Responsibilities for Sales consultant:
* Develop customized consumer and business technology solutions
* Provide concierge-level service
* Master the art of sales
* Expand your knowledge of mobile technologies
Essentials for Sales consultant:
* Positive attitude
* Valid driver's license required to ensure reliable transportation to multiple locations within the area
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Effective communication skills
* Interest and understanding of technology products and services
* Business ownership mentality
$39k-51k yearly est. 47d ago
Creative Strategist
Comcast 4.5
Comcast job in Englewood, CO
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.
Job Summary
Responsible for partnering with clients to identify their key brand objectives and is responsible for developing, concepting, writing, pitching, and selling a comprehensive 360 integrated campaigns implemented to solidify brand partnerships with our clients through creative strategies that drives media as well as creative spend. Leads by example in creative excellence, mentoring and challenging other staff members, and consistently drives the highest creative and financial opportunities, representing brands to internal and regional and cross-market clients. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Job Description
Core Responsibilities
Leads creative strategy for key accounts partnering with manager(s) when needed as well as guiding creative leads.
Uses their senior level as an influencer evangelizing the company value proposition promoting the business need for good creative leveraging their success as they partner with sales on higher revenue key accounts.
Has an advanced understanding and examples of successful integrated 360 campaigns.
Leads national and multi market level creative efforts.
Mentors creative leads in all business practices including 360 integrated campaigns.
Analyzes long-term perspective seeking out opportunities to leverage current practices and creative for clients to use beyond just a regional scope.
Exhibits leadership in all facets of the role; from working with sales leadership to guiding fellow teammates to higher and better creative. Uses persuasive communication with fellow staff members, clients, and sales to help move projects forward in a timely manner.
Represent company with sales leadership, or the region, in the manager's place if necessary.
Has an authoritative voice on company offerings and promotes additional sale opportunities.
Works directly with manager as required to ensure issues are resolved in a timely and appropriate manner.
Leads local creative lead team by example with ability to adjust and adapt to internal and external shifts in industry, offering and embracing new solutions.
Conducts creative discovery sessions with vision to long term creative strategy.
Is a constant learner, demonstrating a continuous curiosity of industry trends, best practices, and thought provoking creative and then shares that knowledge with the team.
Understand of and adherence to all legal expectations with regards to copyright, rights clearance, vendor agreements, terms and conditions, and licensing.
Shows creative vision in all aspects of their job from client creative to company initiatives, from a proactive approach with sales to a business development mindset.
Develops concepts, creative briefs, writes scripts and directs the creative execution of TV and online advertising campaigns and assures seamless production of quality results.
Works with the sales staff in a business development capacity to communicate the strength of the company's products and services to client prospects, and the importance of quality creative to a successful campaign.
Pitches advertising concepts and creative budgets to advertising clients.
Partners with internal and external creative vendor partners to produce commercials and online creative.
Manages budgets and timelines to ensure that productions are completed in adherence to deadlines and within budget.
Collaborates with the creative team and other departments to deliver optimal results for sales partners and advertising clients.
Maintains strong relationships with advertising clients by recommending creative tactics and strategies for long-term advertising campaigns.
Drives sales culture, motivates customer facing employees to sell and generates excitement around our products.
Creates ad hoc frontline material based on topics driven by business needs and product team.
Is curious and ambitious, constantly seeking to improve skills through research and experience.
Must be willing to travel around the region regularly for client meetings and other Comcast Advertising Client Creative responsibilities in all sales offices.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Advertising, Business, Creative Strategies, Creativity, Leadership
Compensation
Primary Location Pay Range: $78,090.08 - $117,135.12
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.