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Comcast jobs in Chicago, IL

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  • Senior Program Manager, Enterprise Talent Management

    Comcast 4.5company rating

    Comcast job in Schaumburg, IL

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Sr. Program Manager, Enterprise Talent Management plays a pivotal role in the strategic execution and promotion of talent management initiatives. This includes initiatives related to assessment, identification, development, and movement of internal talent across the business. Reporting to the Sr. Director of Talent and Performance Management, this role works to ensure the successful execution of enterprise-wide talent strategies that align with business goals and drive organizational effectiveness. This role will partner with TM leaders across the enterprise to integrate talent practices with business strategies and manage strategic talent management projects. Acts as a subject matter expert. Job Description Core Responsibilities * Plays a pivotal role in building and executing new Enterprise-wide talent management practices. * Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals. * Partners with analytics teams to identify key insights from complex talent data to inform strategic talent planning, workforce segmentation, and organizational design * Collaborates with Talent Management Leaders to identify and cascade best practices in talent management and leadership development * Partners with Executive Search, Talent Acquisition, and Business Unit Talent Management to ensure the right talent is represented on internal slates and succession strategies * Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities. * Maintains organizational data storage through Sharepoint site of all Enterprise Talent Management documents, Enterprise-wide training materials, and change management plans * Ensures user accessibility and simplicity of tools through iterative prototyping * Leverages HR management system enhancements to expedite and improve talent practice applications. * Builds and maintains relationships with Talent Management Community and COE partners and provide support for TM processes * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. * Other duties and responsibilities as assigned. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications Skills Data Organization, Data Storytelling, Program Management, Project Coordination, Stakeholder Buy-In, Stakeholder Management, Talent Management Compensation This job can be performed in California, Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $101,289.46 - $189,917.73 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 10 Years + Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $101.3k-189.9k yearly Auto-Apply 7d ago
  • Support Engineer 2

    Comcast 4.5company rating

    Comcast job in Chicago, IL

    FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary Responsible for providing specific product and/or technical knowledge, advice and solutions to Sales Representatives and customers for new customer deployments, expansion projects and internal initiatives for ad-serving platforms that enable customers to stream, track and monetize their content online. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network situations and configuration design. Shares best practices across the company. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities * Experience with SQL Server is a plus * Experience with Zendesk is a plus * Experience with MS Office application is required * Performs needs analyses for the Company and its customers and develop and document strategic, cost-effective business and technical solutions. * Participates in the product release cycle through requirement gather, design vetting and user acceptance testing. * Supports Sales team with product modifications and engineering expertise for custom projects. * Architects solutions during presales process based on the ability to translate business requirements directly from customers. * Creates, reviews and executes product test plans and cases, documents test progress and reports results. * Articulates technical solutions during presales process. * Provides timely, technical support and problem resolution for field service questions. * Assists representatives and customers in evaluating and selecting products. * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilities as assigned. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Collaborating, Customer Experience (CX), Problem Solving, Troubleshooting Compensation Primary Location Pay Range: $85,627.46 - $128,441.19 This job can be performed in Illinois with a Pay Range of $72,422.28 - $124,152.48 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $85.6k-128.4k yearly Auto-Apply 8d ago
  • Installation Technician

    at&T 4.6company rating

    Waukegan, IL job

    Job Description: This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. connectourcustomers Our Installation Technicians earn between $21.25 and $29.78 hourly. With our amazing wage opportunities, our average starting earnings begin at $44,200 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: Work a flexible schedule, including evenings and weekends. Possess a valid state driver's license. Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs Weigh less than 325 lbs., required for ladder safety. At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency callouts and holiday work. Identify wire and cable colors. Qualify on pre-employment assessments. Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Ready to take your career on the road to success? Apply today! Weekly Hours: 40 Time Type: Regular Location: Mount Pleasant, Wisconsin It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
    $21.3-29.8 hourly 13h ago
  • Retail Sales Associate

    Verizon 4.2company rating

    North Chicago, IL job

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect: Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. Learn and uncover customers' needs by creating connections and asking the right questions. Position product insights and solution recommendations to provide customers with a complete top-down sales solution. Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services. Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events. We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! Best in class medical, dental, and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives Five weeks of paid time off (vacation, holidays, personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8K per year in tuition assistance Discounts up to 50% off on Verizon products and services Additional employee discounts on attractions, automotive, travel and more. This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. What we're looking for... You'll need to have: High school diploma or GED. One or more years of relevant experience required, demonstrated through work experience and/or military experience. Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance). Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods. Even better if you have one or more of the following: Experience working in a commission-based environment. Demonstrated sales experience communicating with customers to find solutions. Customer service experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. After you apply… You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is a commission based position with the potential to earn more.The starting base pay rate for the Illinois location(s) listed on this job requisition is: $18.27 per hour.
    $65k-73.5k yearly Auto-Apply 29d ago
  • Call Center Sales & Retention Representative

    at&T 4.6company rating

    Chicago, IL job

    This position reports to our 10 S Canal Street, Chicago IL 60606 location. If selected, you must be able to report to this work location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Customer Care Associate earn 19.17 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: * Handle customer interactions (calls, chats, emails) in a fast-paced environment. * Identify upselling opportunities and close deals to reach your sales and commissions targets. * Accurately resolve issues related to service, billing, payments, and collections. * Explain bills and product features clearly. * Troubleshoot basic problems and seek higher support if needed. * Build customer confidence and loyalty by resolving issues. * Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. * Paid training to set you up for success. Key expectations to succeed: * Commissioned sales experience highly preferred * Unwavering Customer Focus * Strong Work Ethic * Adaptability * Problem-Solving Skills * Attention to Details Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone * Tuition reimbursement program * Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. * Paid Parental Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs Weekly Hours: 40 Time Type: Regular Location: Chicago, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-93192 Date posted 12/10/2025 Apply now Save role Share * Facebook * X * LinkedIn * Email
    $62.3k yearly 20d ago
  • Sr Mgr-Retail

    Verizon 4.2company rating

    Chicago, IL job

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Building, developing and mentoring your sales team. Provide hiring, performance management and ongoing sales training and support for your team to exceed sales, retention, quality and service objectives. Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store. Developing and implementing sales tools and initiatives. Maintaining the operations of your store by running retail inventory compliance. Engaging in budgeting, forecasting, analyzing and providing sales reports. Provides solutions of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. Our comprehensive benefits (starting day one) are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! Best in class medical, dental and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both Sales recognition programs that have, in the past, awarded top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives Five weeks of paid time off (vacation, holidays, and personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8k per year in tuition assistance Discounts up to 50% off on Verizon products and services Additional employee discounts on attractions, automotive, travel, and more Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. What we're looking for... You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering. You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Willingness to work a flexible work schedule, including evenings and weekends. Management experience in a commission-based sales environment. Even better if you have one or more of the following: Proven track record of achieving challenging team and individual sales goals. Balanced multiple opposing priorities in a multifaceted environment. Set goals, evaluated performance and developed a high-performing team. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $59,000.00 - $103,000.00.
    $59k-103k yearly Auto-Apply 13d ago
  • Communities Paralegal

    Comcast 4.5company rating

    Comcast job in Schaumburg, IL

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Consideration for this role will be limited to employees whose roles were eliminated as part of the discontinuation of the division structure Responsible for providing support and assistance to attorneys in the form of difficult-to-complex legal research, drafting of legal documents and business communications and performing administrative work. Applies an advanced knowledge of legal concepts and processes to assist in legal proceeding. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience. Works with some supervision of Counsel, Senior Counsel and/or VP, Deputy General Counsel. Job Description Core Responsibilities * Assists with collection and production of documents. * Organizes documents required in connection with regulatory or legal proceedings. * Performs legal research using provided resources. Conducts fact gathering interviews and documents research. * Obtains information required to comply with subpoenas, requests for production of documents, or other forms of pretrial discovery and conducts investigatory research in litigation matters under guidance. * Maintains litigation and regulatory proceedings database. * Researches and summarizes laws, cases and files; presents a synopsis to the Attorney for use in preparation for trial or responding to a legal issue. * Ensures timely responses to legal notices and subpoenas. * Receives service of process and coordinates timely assignment of cases to outside counsel. * Prepares legal documents and business communications. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilities as assigned. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Business, Collaboration, Team Player Compensation This job can be performed in California, Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $27.20 - $51.00 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $27.2-51 hourly Auto-Apply 18d ago
  • Asst Manager-Retail

    Verizon 4.2company rating

    North Chicago, IL job

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... You'll inspire a sales team and create exceptional customer experiences in one of our retail stores. In this role, you'll help inspire store teams and develop the best sales specialists by driving sales targets to financials and store merchandising. You'll create a superior in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services. Leading your team by resolving customer issues and assisting with customer transactions. Inspiring, training, and coaching your team to deliver an exceptional customer experience. Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas. Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality). Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness. Managing store merchandising and planogram compliance in accordance with company expectations. Completing store opening and closing activities. We're hiring immediately and this isn't your average leadership position! You can earn between $42,000 and $55,000 annually in base pay, plus up to $21,000 a year in commissions if your team hits all your sales goals. Planning to go above and beyond? Our top performers increase their commission payouts by an additional $3,000 annually. Compensation varies by geography, hours worked, and performance. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! Best in class medical, dental, and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives Five weeks of paid time off (vacation, holidays, and personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8K per year in tuition assistance Discounts up to 50% off on Verizon products and services Additional employee discounts on attractions, automotive, travel, and more Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. What we're looking for... You're a confident leader who collaborates with others to achieve results. You're equally good at inspiring team members and engaging with customers. People want to be on your team. You drive results, use good judgment, and provide feedback so your team can develop and grow. You effectively manage multiple priorities simultaneously, but still ensure you provide attention to every detail - and every person. You'll need to have: Associate's degree or two or more years of work experience. Three or more years of relevant experience required, demonstrated through work experience and/or military experience. Willingness to work evenings, weekends and holidays. Willingness to work additional shifts, if necessary, typically during the summer months, November through December, and/or during peak vacation periods. Even better if you have: Demonstrated ability to drive positive results in a cohesive environment with individual commission structure. Demonstrated skill in negotiation and conflict negotiation and the ability to build trust and act as an influencer. Strong written and oral communication skills. Demonstrated ability to balance multiple, sometimes competing priorities in a fast-paced environment. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is a commission based position with the potential to earn more.The starting base pay rate for the Illinois location(s) listed on this job requisition is: $23.32 per hour.
    $42k-55k yearly Auto-Apply 14d ago
  • Retail Team Manager

    at&T Portables 4.6company rating

    Waukegan, IL job

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $60k-103k yearly est. 28d ago
  • Senior GoLang Engineer - AdTech - High Performing, Real Time, Distributed Networks- Chicago, IL or Denver, CO- ONSITE 4X a Week

    Comcast 4.5company rating

    Comcast job in Chicago, IL

    FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. **Job Summary** Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. **Job Description** **Core Responsibilities** + Lead technical discovery and solution design by partnering with Product Management, Engineering leadership, and cross-functional stakeholders to translate complex business requirements into scalable, maintainable technical solutions. + Apply deep, hands-on expertise in one or more major cloud platforms (AWS, OCI, Azure, or GCP), driving the adoption of best practices in automation, CI/CD pipelines, infrastructure as code, and cloud-native development. + Demonstrate proficiency in multiple languages and platforms (e.g., Python, Java, JavaScript, Go), and lead by example in the use of modern build, containerization, and database technologies. + Assume ownership for delivering end-to-end solutions which address business problems; proactively aligning engineering decisions with Freewheel's strategic objectives and industry best-practices. + Serve as a technical thought leader in "buy vs. build vs. broker" evaluations, contributing to architectural reviews and guiding platform-level decisions across the broader engineering ecosystem. + Champion the design and development of robust, scalable, and highly available software systems, balancing short-term delivery with long-term maintainability. + Establish and enforce test automation standards, designing comprehensive unit and integration test suites to ensure reliability and reduce escaped defects. + Drive adherence to and evolution of Freewheel's engineering best practices, contributing to the refinement of design patterns, code quality standards, and review processes. + Act as a mentor to junior and mid-level engineers, providing technical guidance, knowledge sharing, and support for professional development. + Bring working knowledge or expertise in technologies such as Snowflake, Databricks, and Aerospike; exploring their application in data-intensive, mission-critical systems. + Consistent exercise of independent judgment and discretion in matters of significance. + Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. + Other duties and responsibilities as assigned. **Qualifications:** + Bachelor's or master's degree in computer science or a related field. + 3+ years of hands-on experience coding in Golang, Rust, Node.js, Python or Scala. + 2+ years of experience with microservices, Kubernetes, or EKS (AWS or OCI). + 2+ years of experience with enterprise cloud services (e.g., S3, OCI Object Storage, EMR, Glue, EC2, ECS, OCI Compute, IAM, Lambda, CodeBuild, Athena, OCI Dataflow, Redis, ElasticSearch, RDS, Aurora, and Airflow). + Proficiency in CI/CD tools such as Jenkins, Terraform, or similar automation tools. + Strong SQL skills with hands-on experience using data platforms such as Aerospike, Snowflake, Databricks, Spark, Presto, and EMR. + Experience with monitoring tools like Datadog, Prometheus, Grafana, and ELK stack. + Demonstrated ability to troubleshoot and resolve complex technical issues. + Excellent communication and collaboration skills with the ability to work effectively across teams and regions. + Ability to thrive in a fast-paced, dynamic environment with strong adaptability to changing priorities. + Experience in the advertising industry, particularly in audience targeting, is a plus. **Employees at all levels are expected to:** + Understand our Operating Principles; make them the guidelines for how you do your job. + Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. + Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. + Win as a team - make big things happen by working together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Support a culture of inclusion in how you work and lead. + Do what's right for each other, our customers, investors and our communities. **Disclaimer:** + This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills:** Java; Design; Python (Programming Language) **Salary:** Primary Location Pay Range: $129,515.93 - $194,273.89 Additional Range: This job can be performed in Denver Campus with a Pay Range of $126,788.71 - $199,239.41 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 7-10 Years **Job Family Group:** Engineering
    $129.5k-194.3k yearly 60d+ ago
  • Back-End Python Developer (Django)- Chicago, IL or Denver, CO- ONSITE (4 days a week)

    Comcast 4.5company rating

    Comcast job in Chicago, IL

    FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This opportunity is at FreeWheel, a Comcast Company. Within Comcast Advertising, the Beeswax organization is building an easy to use, massive scale and high availability advertising platform. We offer our customers the most extensible and transparent advertising system in the world and process millions of transactions per second. To manage the firehose of data coming in, we explore complex tradeoffs and carefully architect high performance distributed systems. Those in turn require elegant and thoughtfully designed API contracts to configure the systems accessible to both our team and our customers. We are looking for a Backend Python Developer to join our collaborative cross-functional product team building the web application that empowers customers to configure their nuanced advertising strategy. Job Description Required Skills: Professional experience with Python development and creating/developing RESTful API's using Django. 2+ Years of experience working with any backend related technology. Bachelor's degree in computer science or a relatable technical field or experience equivalent. Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Develops software update processes for existing applications. Assists in the roll-out of software releases. Trains junior Software Development Engineers on internally developed software applications. Oversees the researching, writing and editing of documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Tests and evaluates systems, subsystems and components. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Applications Programming, Back-End Development, Software Development Compensation Primary Location Pay Range: $107,448.06 - $161,172.09This job can be performed in Denver Campus with a Pay Range of $107,448.06 - $168,846.96 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree (Required) While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $107.4k-168.8k yearly Auto-Apply 60d+ ago
  • Door-to-door Sales Representative

    Comcast 4.5company rating

    Comcast job in Homewood, IL

    Are you a motivated sales professional looking to maximize your earning potential in a fast-growing industry? Xfinity, a major high speed internet provider in the US, is seeking high-energy Outside Sales Representatives to join our award-winning team. As a member of our sales team, you'll be promoting and selling Comcast/Xfinity products and services, including our exceptional Internet, TV & Streaming services, mobile, personal home security services, and Xfinity Voice services. **Our sales reps have an annual target of $39k in commission while the top performers are exceeding $53k in commissions.** Compensation and Benefits: Total target compensation (base pay plus targeted commission): $87,250 Potential to exceed commission plan for substantial earnings Mileage reimbursement or car allowance (based on location) Comprehensive benefits starting on day 1 (medical, dental, vision) 401k available after 90 days Paid training and generous PTO, vacation, flex time, and floating holidays (effective after 90 days) Discounted Comcast/Xfinity services Tuition reimbursement (where applicable) Core Responsibilities: Conduct door-to-door visits in assigned territories, including new communities and rural areas. Engage potential customers with persuasive skills to explain product benefits and make tailored recommendations. Utilize software tools for tracking leads, managing customer interactions, and reporting sales activities. Develop and maintain relationships with customers, developers, and property owners to support sales initiatives. Participate in continuous learning to stay updated on product enhancements and employ effective closing techniques. Travel as needed within your assigned territory. Expand customer base by attending community events to promote Comcast/Xfinity services and build brand and service awareness. Qualifications: High School Degree or equivalent 2-5 years of related sales experience preferred; direct sales experience is a plus Effective communication, organizational, and customer service skills Technical proficiency (computer knowledge, billing systems, sales tracking databases) Requirements: Pass driving record background check Meet physical requirements, including the ability to walk and travel door-to-door in various weather conditions Maintain consistent attendance and reliability The role requires some evening and weekend availability Join us as we expand our reach and make a positive impact through our innovative products! Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Comcast is proud to be an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Comcast is an EOE/Veterans/Disabled/LGBT employer Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: ********************************* By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.
    $39k-87.3k yearly 5d ago
  • Xfinity Retail Service Associate

    Comcast 4.5company rating

    Comcast job in Bloomingdale, IL

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures. Job Description Core Responsibilities * Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. * Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found. * May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services. * Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment. * Serves as an in-store expert for Xfinity Mobile support. Providing in-store post-sales support for device data transfers and phone number ports. * Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors. * Assists Store Leadership in Inventory and Merchandising responsibilities: * Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards. * Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. * Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience. * Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity. * Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilities as assigned. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization Compensation Base Pay: $17.00 Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GED (Required) Certifications (if applicable) Relevant Work Experience 0-2 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $17 hourly Auto-Apply 19d ago
  • B2B Sales Account Executive - Fiber

    at&T 4.6company rating

    Arlington Heights, IL job

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Now offering a $5,500 Sign-on Bonus to join our team. As a B2B Sales Account Executive - Fiber, you will proactively sell AT&T's mobility solutions and fiber-based broadband network to small and mid-market businesses. Your focus will be generating new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building. By uncovering client needs, you'll deliver customized, value-added solutions that address their business priorities. Success in this role depends on your ability to generate leads independently via external networks, cold calling, and door knocking, while maintaining a self-starter mindset and driving sales growth. Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $93,300 to $117,500. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth! What you'll do: Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available. Lead Generation and Prospecting: Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks. Client Engagement: Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients. Account Development: Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers. Consultative Selling: Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities. Proposal Development: Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers. Strategic Initiatives: Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction. What you'll need: Hunter Mindset: A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance. Networking and Negotiation Skills: Strong ability to network and negotiate effectively. Valid Driver's License: Must have a valid driver's license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market. Sales Targets: Demonstrated ability to meet and/or exceed assigned sales targets. What you'll bring: Sales Experience: 2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales. Technical Knowledge: Experience and knowledge in fiber broadband technology and mobility products and services. Sales Funnel Management: Proficiency in managing sales funnels and previous experience with CRM systems. Becoming part of our team comes with amazing perks and benefits: Competitive Base Salary Performance Based Commission Paid Training Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Ready to close the deal on a career with AT&T? Apply today! #MidMarketSales Weekly Hours: 40 Time Type: Regular Location: Arlington Heights, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $93.3k-117.5k yearly Auto-Apply 39d ago
  • MySQL Database Administrator Chicago OR Denver - Onsite

    Comcast 4.5company rating

    Comcast job in Chicago, IL

    FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary Founded by a team of executives from the world's leading technology companies, FreeWheel is building the media operations platform for the unified television market. Companies including ABC, AOL, DIRECTV, ESPN and NBC Universal depend on our robust advertising management/ monetization platform, leverage our private marketplace for premium television inventory, and seek out our advisory services, so they can generate revenue from their ad supported content. We're adding to our dynamic team of energetic and creative thinkers who enjoy coming to work everyday …because they get to do something great! Job Description FreeWheel is seeking a Database Administrator who will report to the Operations DBA Manager to assist in managing databases that support critical line-of-business applications. In addition to the technical responsibilities, the ideal candidate should be a valuable team member who is open to giving and receiving recommendations regarding the design of the production environment. Lastly, this role requires adherence to all global DBA team conventions, processes, guidelines, priorities, cadences, tooling, etc., and providing support for all requirements from the US side ENG (and other stakeholders), executing key projects, handling BAU tasks, being on-call, and bridging the gap between the different teams from different locations. ABOUT YOU 2-3 years of hands-on experience in database management, including installation, monitoring, backup/recovery, and basic performance tuning. Experience with MySQL or RDS/Aurora. Open-minded and eager to learn new database technologies as needed by the business. Working knowledge of Linux/Unix systems and basic troubleshooting skills. Exposure to cloud platforms (e.g., AWS, OCI) and monitoring tools (e.g., Prometheus, Grafana, ELK) is a plus. Strong communication and teamwork skills; able to follow guidance and steadily grow into more independent responsibilities. Candidates with strong learning ability and motivation will be given special consideration-we value growth potential as much as experience. RESPONSIBILITIES: Safely execute database changes-including data updates, index tuning, parameter adjustments, schema migrations-while following established procedures and receiving support from senior team members. Assist in optimizing database performance, stability, and cost efficiency, including collaboration with upstream/downstream application teams. Support database architecture improvements such as topology updates, feature adoption, high availability (HA), disaster recovery (DR), and version upgrades. Help implement data governance and security measures and contribute to process improvements. Assist in designing and maintaining monitoring and alerting systems to support daily operations and project needs. Contribute to building automation tools and services that improve operational efficiency and reliability. Participates in on-call rotation under guidance to ensure database service meets SLA/SLO standards. Life is short. Work someplace great. FreeWheel offers a dynamic, flexible work environment with competitive salary and benefits packages. The challenges we solve are serious, but we're not. We have fun everyday because we love what we do. We are on a mission to shape the future of television and this is your chance to be part of it. Want to join the team that's already thinking about what TV is going to look like five years from now? Apply here! Core Responsibilities Communicates and understands impact of database changes to affected parties and makes recommendations, as appropriate. Maintains hardware platforms to perform at optimum response, capacity planning and implementation of new databases due to conversions. Consults with Project Managers to design appropriate solutions. Assists the development teams with application schema designs and applies best practices. Commissions and installs new applications. Assists with leading a task force to develop and implement a database that addresses business needs. Advises on new database technologies, trends and features. Develops, revises and implements policies, standards, procedures and guidelines necessary to effectively administer the database environment. Develops, manages and tests backup and recovery plans. Designs/tunes, maintains and supports database systems for highly available, high-volume internet applications. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills MongoDB, MySQL, Python (Programming Language) Compensation Primary Location Pay Range: $89,013.95 - $133,520.92This job can be performed in Denver Campus with a Pay Range of $86,579.34 - $136,053.24 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $89k-133.5k yearly Auto-Apply 12d ago
  • Advertising Account Executive

    Comcast 4.5company rating

    Comcast job in Oak Brook, IL

    Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. Job Summary Responsible for developing, servicing and maintaining a base of local clients and/or agencies who purchases advertising space or other media services to achieve established annual sales goals within assigned sales team. Offers zone buying to allow small advertisers the opportunity to reach only the customers in their retail trading areas. Works with moderate guidance in own area of knowledge. This is a medium-budget role. Job Description Core Responsibilities * Tier 2 or Tier 3 Auto Experience is required. * Analyzes, develops and presents market research and advertising proposals to support client activities and products. * Assists in developing marketing activities to generate local ad sales revenue. * Interacts with various internal departments to carry out client requirements such as scheduling advertising; monitor account activities and monitor and manage collections. * Maintains up-to-date customer and prospect records and participate in development of sales forecasts. * Completes required documentation and reporting for the proper processing of contracts, advertising schedules, sales calls and expense reports. * Seeks new customers by continuously prospecting following Company's planned sales strategies and tactics. * Analyzes confidential information, prepares reports, manuals, agendas and general correspondence. * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilities as assigned. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Advertising, Customer Experience (CX), New Customers, Sales Calls, Sales Revenue, Strategic Selling Compensation Primary Location Pay Range: $60,362.26 - $90,543.39 Targeted Commission: $75,714.00 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $60.4k-90.5k yearly Auto-Apply 24d ago
  • Software Engineer 2 - with AWS & Python Experience - Chicago, IL or Denver, CO - Onsite

    Comcast 4.5company rating

    Comcast job in Chicago, IL

    FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We're looking for a Software Engineer II to join our team supporting FreeWheel platforms. In this role, you'll ensure the availability, performance, and scalability of large-scale distributed systems while driving automation, reliability, and operational excellence. You'll collaborate with engineering teams, vendors, and client services to deliver robust technical solutions for some of the most high-profile live events in the industry. Job Description What You'll Do Design, analyze, and troubleshoot large-scale distributed systems. Debug and optimize code; automate routine tasks to improve efficiency. Support secure configurations, vulnerability remediation, and incident response. Collaborate on software release cycles, including planning, testing, and monitoring. Ensure smooth operations during critical live events (e.g., Super Bowl, Olympics). Develop automation tools and scripts to streamline processes. Partner with engineering teams to identify and implement process improvements. Follow and promote adherence to operational procedures and best practices. What We're Looking For ~1 year of software development experience (or master's degree) Coding and debugging skills in Python, Go, Ruby on Rails, C/C++, or Java. Experience developing and debugging server-side applications or web services. Familiarity with cloud environments (AWS preferred) and services like VPC, EC2, S3, IAM is a plus. Knowledge of SDLC tools (Git, Jenkins) and basic Linux administration. Understanding of database structures and SQL. Exposure to infrastructure-as-code principles. Basic data analytics skills (e.g., pivot tables). Bachelor's degree in Computer Science or equivalent experience. Nice to Have Knowledge of cybersecurity best practices. Strong communication skills for client interactions. Detail-oriented and comfortable working in a global team. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Design, Planning, Software Components Compensation Primary Location Pay Range: $93,016.32 - $139,524.48 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $93k-139.5k yearly Auto-Apply 11d ago
  • Installation Technician

    at&T 4.6company rating

    Naperville, IL job

    This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers Our Installation Technicians earn between $20.41 and $33.90 hourly. With our amazing wage opportunities, our average starting earnings begin at $42,458 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: Work a flexible schedule, including evenings and weekends. Possess a valid state driver's license. Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs Weigh less than 325 lbs., required for ladder safety. At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency callouts and holiday work. Identify wire and cable colors. Qualify on pre-employment assessments. Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Ready to take your career on the road to success? Apply today! Weekly Hours: 40 Time Type: Regular Location: Naperville, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $20.4-33.9 hourly Auto-Apply 40d ago
  • Program Manager 3, Program Management

    Comcast 4.5company rating

    Comcast job in Naperville, IL

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for utilizing solid program management skills and knowledge to lead medium-to-smaller and/or less complex programs. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities * Must be US Citizen * Support IVR across all Comcast Business segments including SMB, MM, Enterprise, CBG, Custom Solutions * Participate in solutioning calls for new product launches * Outline CARE impacts during Impact Analysis working jointly with the requestor * Define requirements for IVR implementation * Work with IVR Authoring team to implement IVR enhancements, and UAT team to test * Ensure that solution meets the business needs * Provide change management impacts to ensure proper communications to frontline, SLT and requesting teams * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilities as assigned. Experience: * Previous experience working with enterprise level IVR, preferably Google CES / CCAIP * Knowledge of natural language understanding (NLU) concepts and best practices Previous experience outlining business and technical requirements * General knowledge of APIs and integration / technical requirements * Experience using Visio or other tool for call flow documentation * Plus for experience using the Google CES platform, including Google Cloud (GCP), google cloud logging, Big Query, Looker, DFCX Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Communication, Cross-Functional Teamwork, Prioritization Compensation This job can be performed in Colorado, and Illinois with a Pay Range of $82,685.15 - $129,933.80 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $82.7k-129.9k yearly Auto-Apply 12d ago
  • Specialist 3, Product Sales Support & Analysis

    Comcast 4.5company rating

    Comcast job in Schaumburg, IL

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary As an MDU Product Deployment Sr. Specialist, you will be supporting cutting-edge deployments for innovative products like Managed WiFi and Connected Building. From inception to completion, you'll ensure every project not only meets but exceeds expectations. You will be part of the headquarters team that coordinates between other HQ stakeholder's, customers and regional teams, driving seamless collaboration. As a key player in our Business Development team, you'll champion timely, top-tier deployments that deliver an exceptional Customer Experience. You'll work hand-in-hand with Product teams, Sales Leaders, Sales Engineering, and Sales Operations to make magic happen. Your coordination skills will shine as you align efforts across internal cross-functional teams, including Construction, Engineering, Tech Ops, Supply Chain, CARE, Marketing, and Finance. Keeping everyone in the loop, you'll provide regular status updates to Senior Leadership, showcasing your knack for clear and effective communication. Job Description Core Responsibilities * Aid in the execution of successful MDU Product deployments through the design and use of launch task lists and tools, working with all key cross-functional points of contacts in each region, and through occasionally participating recurring deployment meetings and calls. * Support the team to ensure MDU Product deployment launches are completed according to timeline and meets all MDU Agreement contractual obligations as outlined for each Property. * Collaborate and engage with the larger MDU operations team to ensure operational success and efficiency. * Engage with internal Corporate, Division and Regional Sales Engineering Teams, Construction, Engineering and Tech Ops Teams, and external on-site Property Developers and technical point of contacts. * Utilize key tools (such as CSG, Smartsheets, Salesforce, Microsoft suite of programs and internal systems and project management tools) to ensure successful deployments. * Provide recommendations to ensure effective support for smooth deployments and implementations. * Champion new or improve existing processes and reporting to ensure efficient and effective operation of the deployment. * Maintain communication with all stakeholders, and work with Corporate, Division and Regional Leaders and Sales Operations to address gaps, share impacts, concerns, and recommendations. * Following each MDU Product Deployment, provide post launch debrief and results. * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. * Other duties and responsibilities as assigned. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Customer Experience (CX), Sales Performance, Sales Support Compensation Primary Location Pay Range: $72,908.93 - $109,363.39 This job can be performed in California, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $66,280.84 - $124,276.58 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $30k-42k yearly est. Auto-Apply 6d ago

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