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Comcast jobs in Dallas, TX - 253 jobs

  • Account Executive 3, Enterprise Direct Sales - Managed Solutions

    Comcast 4.5company rating

    Comcast job in Dallas, TX

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels. Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities. **Job Description** Core Responsibilities Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory. Builds relationships and drives alignment and regular communication between key GTM partners. Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills. Maintains accurate and quality sales records and prepares sales and activity reports as required. Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating. Demonstrates some knowledge of Network Design, SDWAN, and Network Security. Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills:** Strategic Selling; Sales Cycle; Complex Sales; Business Development; Direct Selling Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 5-7 Years **Job Family Group:** Sales
    $36k-70k yearly est. 22d ago
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  • Senior Product Manager, Global Secure Networking

    Comcast 4.5company rating

    Comcast job in Plano, TX

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for managing the pricing, packaging and documenting new products ideas and conducts user need analyses for ancillary products so that subscriber and financial objectives are achieved. Conducts the budgeting, planning, analysis and monitoring required to ensure unit and financial targets are met for assigned products. Manages ongoing product management of new and existing products. This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff. Job Description Core Responsibilities * Internalizes and represents the Voice of the customer throughout the product lifecycle. Coordinates across other functional areas to secure buy-in to deliver on the defined end-to-end customer experience. * Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes. * Teams with product development to deliver high quality products on time. * Participates in the strategic planning for enhancements to product content, pricing, packaging and features. Participate in defining product business and functional requirements. * Assists in budgeting and variance analysis of product's unit and financial performance, with goal of identifying opportunities and risks. * Drafts and manages requirements and other supporting business documentation (such as use cases, possibly M&Ps (methods and procedures), executive summaries etc.). * Leads concepts defining an end-to-end customer experience and expected full lifecycle costs. * Contributes to the product vision across team and the organization. * Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable). * Manage change requests. Validates downstream deliverables and final offering (business acceptance testing). * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilities as assigned. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Communication, Customer Feedback, Product Development, Product Lifecycle Management (PLM), Product Management, Secure Networks, Voice of the Customer (VOC) Compensation This job can be performed in Colorado with a Pay Range of $123,118.00 - $203,144.70 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 10 Years + Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $123.1k-203.1k yearly Auto-Apply 1d ago
  • Principal Enterprise Release Manager

    at&T 4.6company rating

    Dallas, TX job

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won't just imagine the future-you'll create it. What you'll do: The Release Manager oversees planning, scheduling, and deployment of software and infrastructure releases across the enterprise, ensuring seamless integration, minimal disruption, and alignment with organizational objectives. This role champions Agile, DevOps, CI/CD, and AI-enabled strategies to optimize release processes and enhance reliability. The Release Manager builds, owns, and manages a single calendar-of-record for all enterprise releases and changes across Applications, Infrastructure, Load Balancers, LAN/WAN, Mobility Core, DNS, HVA/HVD, Security, Data Center/Cloud, and Network Operations. Key Responsibilities: Release Planning & Coordination: Develop and execute comprehensive release plans for software and infrastructure deployments. Align schedules across dependent systems and integrate Agile and DevOps principles into release trains. Risk & Issue Management: Use predictive analytics and AI-driven insights to identify, track, and mitigate risks. Proactively manage release-level jeopardies and determine optimal release paths. Enterprise-wide Release Calendar Management: Ensure proactive visibility, collision avoidance, and post-change learning across IT, Infrastructure, Network, and Operations to prevent service conflicts and outages. Deployment & Monitoring: Oversee end-to-end deployment activities using CI/CD pipelines and automation tools. Ensure rapid issue resolution to minimize downtime. Quality & Compliance: Maintain audit-ready, compliant release processes (e.g., SOX). Leverage metrics and analytics for continuous improvement. Stakeholder Communication: Provide transparent updates on release status, dependencies, and impacts. Segment communications for stakeholders and manage approvals and CAB agendas. AI-Enabled Release Management Strategy: Transition from fragmented, app-driven release practices to a mature enterprise model by embedding AI-powered capabilities such as predictive risk analysis, automated change validation, and intelligent scheduling across RM/CM solution areas. Mentoring; Drives Culture of Continuous Improvement What you'll need: Expert level Knowledge of SDLC for SAFe Agile and DevOps environments; best-in-class Release and Change Management framework and IT Service Management. Hands-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow. Strong understanding of release/change lifecycle and Outage root cause analysis Data and AI Skillset: Advanced Data analytics, KPI metrics, and Prompt Engineering expertise; Guiding development of Agentic AI workflows and Gen AI use cases; Power BI; Python Governance and Communication: Establishing process framework, Implementing solutions and tools, Building standardized playbooks, and leading governance boards for ATS-wide implementation What you'll bring: Required 7+ years in release management, software engineering, or related disciplines. ServiceNow certification is required (CAD, CSA, CIS). Strong experience in Agile, DevOps, CI/CD; certifications preferred. Familiarity with AI-driven analytics and automation; Python; PowerBI. Hands-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow. Strong understanding of release/change lifecycle and Outage root cause analysis Experience with Agile SAFe, Waterfall, and hybrid delivery models. Modern Enterprise Release Management and ITSM Advanced expertise in Excel, PowerPoint, PowerBI Preferred BS/BA in Computer Science or related field. Modern Release Management processes for Agile and DevOps environments Jira Align, JSM, Jira Cloud, Git for enterprise RM/CM ServiceNow for ITSM and RM/CM automation Modern Enterprise Release Management and ITSM
    $98k-126k yearly est. 1d ago
  • Bilingual Spanish Part Time Retail Sales Consultant

    at&T 4.6company rating

    Allen, TX job

    Do you speak Spanish and English? If you do, we're looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store's busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale... what are you waiting for? It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs. Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals! Our Retail Sales Consultant's earn between $16.01 - $18.86 per hour plus $6,850 in commissions if all sales goals are met. Our Retail Sales Consultant's working 20-24 hours per week earn an average of $30,725 per year in total compensation. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Ready to join our sales team? Apply today. #ConnectingOurCommunities AT&T is a fair chance employer and does not initiate a background check until an offer is made. Weekly Hours: 20 Time Type: Regular Location: USA:TX:Allen:190 E Stacy Rd:RET/RET It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-97096 Date posted 01/16/2026 Apply now Save role Share Facebook X LinkedIn Email
    $16-18.9 hourly 7d ago
  • Lead Digital Customer Growth - Consumer Offer Strategies

    at&T 4.6company rating

    Dallas, TX job

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered At AT&T we're redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more. Overall Purpose: Help lead the enhancement of consumer digital offer strategies with a primary focus on measurement, analytics, and testing. Work with partner analytics teams to establish and track internal roadmap of new data modeling, performance dashboards, and reporting capabilities to enhance visibility into Digital offer performance. Develop and implement a comprehensive testing roadmap to accurately assess incremental impact and inform future strategies. Collaborate cross functionally with teams to deliver insights and improve data-driven decision-making. Key Responsibilities Measurement & Reporting Develop requirements, partner in designing and enhancing offer performance dashboards to provide actionable insights. Improve reporting sophistication by integrating advanced analytics and visualization for real-time performance tracking. Model and forecast promo performance, including financial impact, incrementality, and efficiency. Prepare and distribute weekly performance reports across full suite of Wireless & Wireline promotions. Testing & Incrementality Develop a robust testing roadmap to measure true incrementality of offers across various channels, locales, and inform development roadmap for Digital capabilities. Set standards for success criteria of experiments to validate offer effectiveness. Partner with testing teams to refine test design and ensure data integrity. Strategy & Optimization Assist with quarterly consumer offer plans by supplying data-driven insights and incrementality learnings. Monitor launched offers against forecasts; inform optimization efforts based on performance and test results. Provide prioritization guidance for offer display and placement based on full-funnel performance metrics. Cross-Functional Collaboration Work closely with Marketing, Product, Engineering, Finance, and Operations to align measurement frameworks with business objectives. Communicate offer performance, test results, and new opportunities in clear, digestible formats for executive and execution teams. Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas. Our Lead Digital Customer Growth earns between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Ready to join our team? Apply today! Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $143,800.00 - $215,800.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $143.8k-215.8k yearly Auto-Apply 4d ago
  • ANALYST, DATA II

    Frontier Communications 4.2company rating

    Dallas, TX job

    Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. Who We Are: As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our mission to Build Gigabit America, creating the digital infrastructure the country needs to thrive today and into the next century. Join us! What We're Seeking: We're seeking a Data Analyst to join our Strategy and Analytics team, supporting the Commercial Sales organization. This is a hybrid business and data analyst role that blends technical data expertise, AI, and machine learning with strong business acumen, curiosity, and communication skills. You'll play a key role in translating data into strategy-identifying insights that drive sales performance, improve operational efficiency, and influence decision-making across the Commercial Sales and Marketing teams. What We Need From You: In this analytical and strategic role, you'll need to think critically, communicate clearly, and deliver actionable insights that move the business forward. You'll act as the bridge between Sales Enablement, Marketing, and Sales Leadership, leveraging data to illuminate opportunities and solve business challenges. We're looking for someone who loves to dive into data, challenge assumptions, and create clarity from complexity. What You'll Do: As part of the Strategy & Analytics team, you'll: * Serve as the key liaison between Sales Enablement, SMB Marketing, and Sales * Identify, monitor, and report on Marketing and Sales KPIs to measure performance and ROI * Generate qualified leads and data insights that enhance pipeline development * Maintain and enhance existing Power BI dashboards and daily reporting mechanisms * Manage and update Databricks data sources to ensure reliability and accuracy * Identify and resolve data anomalies such as missing sales data or segmentation discrepancies * Support Marketing initiatives by suggesting campaign strategies, sourcing target data, tracking progress, and reporting on key success metrics * Partner with stakeholders to improve visibility into sales and marketing performance through data-driven storytelling Here, You Will: * Apply your technical expertise in SQL, Python, PySpark, and Databricks to uncover insights that drive commercial growth * Translate complex datasets into clear visualizations and business recommendations using Power BI and Alteryx * Collaborate cross-functionally to streamline reporting processes and enhance data accessibility * Influence decision-making by providing actionable insights that align sales strategy with business objectives * Strengthen Frontier's analytics foundation as we expand into AI-driven and predictive modeling initiatives. What We Offer: Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer include: * Competitive compensation and performance-based growth opportunities * Comprehensive training and professional development in analytics and AI * Career advancement pathways within the Strategy & Analytics organization * 20 days of PTO + 10 paid holidays per year * Day-one medical, dental, vision, and prescription drug coverage * 401(k) match of 50% on up to 6% of eligible compensation * 10 weeks of paid parental leave, 3 weeks of caregiver leave, and up to $10K in adoption assistance * Collaborative, hybrid work environment that values innovation and data-driven thinking What Background You Should Have: * Minimum of 3 years of experience as a Data Analyst, Business Analyst, or similar analytical role * Strong proficiency with: * Databricks and SQL Server * SQL, Python, and PySpark * Power BI and data visualization best practices * Alteryx for data preparation and workflow automation * Excellent communication and presentation skills, both verbal and written * Strong analytical mindset with the ability to translate data into business insights Nice to Have: * Advanced Alteryx capabilities * Experience in statistical modeling and predictive analytics * Familiarity with Salesforce CRM When you're in the business of making connections, diversity and inclusion become part of your fiber. We believe in unlocking the power of diversity to drive digital connectivity. So, if your experience looks a little different but you believe you can bring value to this role, we encourage you to apply! #BuildGigabitAmerica Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.
    $58k-79k yearly est. 60d+ ago
  • Lead Applications Developer - Java

    at&T 4.6company rating

    Plano, TX job

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won't just imagine the future-you'll build it. Are you passionate about building and maintaining innovative, high-performance applications? Join our dynamic team as an Application Developer and play a pivotal role in shaping the technology behind our Wireless, Broadband, and billing platforms. You'll work with cutting-edge cloud-native technologies in an Active/Active environment, developing solutions that power millions of customer experiences. If you thrive in a collaborative, fast-paced setting and love to solve complex problems, we want to meet you! What You'll Do: Design, develop, and maintain robust applications using Java, Springboot, and Microservices architecture. Analyze business requirements and translate them into scalable technical solutions. Collaborate with cross-functional teams to define, implement, and refine system enhancements. Debug, test, and optimize code to ensure reliability and high performance. Integrate with Couchbase, Confluent Cloud, and other modern platforms. Document application designs, processes, and deliverables for transparency and knowledge sharing. Support production deployments and troubleshoot issues to meet service-level agreements (SLAs). Continuously research and implement best practices for cloud-native development. What You'll Bring: Bachelor's degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, Mathematics, or equivalent experience. 5+ years of hands-on software development experience, with strong proficiency in Java, Springboot (REST, MVC, Security), Spring Integration, Couchbase, and Microservices. SAFe/Agile Experience required. Experience with Confluent Cloud, Docker, Kubernetes, Bitbucket, Kafka, Jenkins, Git, OpenShift, AKS, and other modern DevOps tools. Solid understanding of high-level and low-level application design principles. Strong analytical, problem-solving, and troubleshooting skills. Excellent written and verbal communication skills in English. Collaborative team player who can also work independently and drive initiatives to completion. (Bonus) Experience in the billing domain. Join us and be at the forefront of next-generation billing platform innovation. If you're ready to make an impact and grow your career alongside talented professionals, apply today!
    $109k-130k yearly est. 2d ago
  • Lead Qual/M&P Process

    at&T 4.6company rating

    Dallas, TX job

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Responsible for supporting quality standards, methodologies, and processes in alignment with industry best practices. What you'll do Typical tasks may include, but are not limited to, the following: Process Improvement and Quality Assurance: Analyzing current processes and recommending improvements to enhance efficiency and quality. Conducting root cause analysis and implementing corrective actions to resolve product quality issues. Data Analysis and Performance Metrics: Collecting, tracking, and analyzing performance data to identify trends and areas for improvement. Documentation and Reporting: Maintain detailed records of process changes, quality checks, and improvement initiatives. Project Management and Collaboration: Facilitating process improvement projects, ensuring timely completion and adherence to budget. Collaborating with cross-functional teams and external vendors to implement process changes and support continuous performance improvements. Other duties as assigned: Supporting processes related to surveys, customer support, performance evaluation, and/or training. What you'll need Bachelor's degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas. What you'll bring An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge of AI technologies. The role will lead redesign of how business customer experience fiber service delivery through AI, automation, and data-driven insights to improve speed, reliability, personalization, and scalability of service delivery. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors and trains less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Our Lead Qual/M&P Process, earns between $118,800 - $178,200. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: 8critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today! Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $118,800.00 - $178,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $118.8k-178.2k yearly Auto-Apply 2d ago
  • Principal Member of Technical Staff

    at&T 4.6company rating

    Dallas, TX job

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. What You'll Do: This Principal Member of Technical Staff position will play a critical role within the Emerging RAN Technology organization, driving architecture and development initiatives for Open Management and Open Radio Access Network (RAN) systems running on Cloud infrastructure. This position requires close collaboration with vendors, engineering, and operations teams to ensure secure, optimized, and scalable RAN Application deployments. The ideal candidate will have expertise in Classic or Cloud Network RAN applications and infrastructure. The candidate must possess good communication and interpersonal skills required to communicate clearly with leadership teams across organizations. The role also includes enhancing CI/CD software pipelines, automating security vulnerability remediation, and ensuring compliance with industry standards and best practices. Develop, implement, and optimize Cloud RAN solutions, incorporating vRAN, cloud-native technologies, GenAI, AI/ML, and Open RAN expertise. Leverage deep knowledge of RAN protocols, operational expertise, and AI/ML techniques to drive performance improvements, optimization, and cost reductions in Cloud RAN and Open RAN environments. Deliver system engineering solutions and tools to improve network application integration and delivery of automation solutions to operations and planning teams. Design and implement security for Ericsson CNIS CaaS, EIAP SMO, and other RAN solutions, with expertise in both legacy (classic) and modern (cloud) RAN environments. Identify network applications (rApps) and solutions to improve AT&T's network management and optimization capabilities and pursue intellectual property for unique and strategic areas that can be targeted for external revenues. Collaborate effectively with stakeholders to identify and address business requirements, design and develop architecture solutions to meet AT&T's needs in Cloud RAN/vRAN and Open Management, including identifying hardware, CaaS, and software requirements, and delivering innovative solutions. Stay current on industry trends and emerging technologies related to Cloud RAN, Open RAN, GenAI, AI/ML, and related fields. Provide technical leadership, mentoring, and guidance to junior team members, fostering a culture of innovation and collaboration. Understand and streamline the CI/CD software pipeline for front-end processes, ensuring secure and efficient code delivery practices. Provide security oversight for the integration of multi-vendor RAN systems and interoperability. Collaborate with vendors, including Ericsson and other RAN solution providers, to ensure solutions meet security and compliance requirements. Identify security threats and vulnerabilities in RAN systems and provide actionable recommendations to mitigate risks. Negotiate with vendors/suppliers to ensure requirements are effectively delivered and produce the desired results. Partner with operations and planning teams to negotiate and define forward-looking operating models to align with new technology introductions. Partner with operations teams to implement secure system configurations, monitor system performance, and address vulnerabilities proactively. What You'll Need: Bachelor's degree in Computer Science, Cybersecurity, Electrical Engineering, or a related field from an accredited institution. A master's degree is preferred. Strong communication and interpersonal skills are required to communicate clearly to other technology teams as well as leadership teams across organizations. These are critical skills for success in negotiation and alignment of complex solutions that are required to deliver these technologies across multiple organizations. 10+ years in IT/telecommunications with at least 3 years in software or security architecture. Hands-on experience with both classic RAN systems and cloud-native RAN systems, including Ericsson CNIS (CaaS), EIAP (SMO), and comparable solutions from other vendors. Deep understanding of 3GPP and O-RAN standards for 5G and LTE. Extensive system engineering and software architecture experience in designing and delivering complex solutions and network applications. Strong understanding of cloud environments such as AWS, Azure, or GCP, with a focus on securing containerized workloads. Expertise in microservices architecture and container orchestration platforms (e.g., Kubernetes). Familiarity with DevSecOps principles and tools like Jenkins, GitLab, and SonarQube. Hands-on expertise in automation and remediation of vulnerabilities using tools like Astra, Tenable, Qualys, or Prisma Cloud. Experience integrating NIST Cybersecurity Framework (CSF) practices into CI/CD pipelines. Our Principal Member of Technical Staff, earns between $180,200-$270,400 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected. Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone. #LI-Onsite - Full-time office role- AT&T is leading the way to the future - for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now! Weekly Hours: 40 Time Type: Regular Location: USA:TX:Dallas / Three AT&T Plaza (308 S Akard St) - Co:308 S Akard St Salary Range: $180,200.00 - $270,400.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $180.2k-270.4k yearly Auto-Apply 60d+ ago
  • Senior Technical Program Manager

    Frontier Communications 4.2company rating

    Dallas, TX job

    Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. Senior Technical Program Manager As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! What we're seeking: As a Senior Technical Program Manager, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You will have the ability to take large, complex programs and break them down into manageable pieces, work with product owners to develop functional and technical user stories, and then deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical thinking, and leadership are essential to success in this role. What we need in you: A successful candidate will bring deep technical and software expertise, strong project management skills, good judgment, and desire to have an industry-wide impact and the ability to work within a fast-moving environment in a large company to rapidly deliver services that have a broad business impact. Program Planning * Collaborate with business partners and technical teams to design and maintain project plans. * Align program goals with business strategies and prioritize deliverables. * Define MVPs and balance scope, cost, and timelines. Program Management * Oversee daily program operations to ensure projects are delivered on time, within scope, and budget. * Coordinate cross-functional teams for seamless execution. * Identify and mitigate risks; manage scope changes and budgets. Communication * Ensure clear, consistent updates to teams and stakeholders on status, risks, and changes. * Host regular syncs and organize demos for feedback. * Provide concise status reports and facilitate Go/No-Go decisions for releases. Agile & Continuous Improvement * Promote Agile best practices and coach teams in methodologies. * Facilitate lessons-learned sessions and drive ongoing improvements. Team Building * Foster a collaborative, high-performing team culture. * Support team members' growth and encourage ownership. Post-Delivery Transition * Oversee handoff to operations and ensure support processes are in place. * Coordinate operational readiness for sustained value delivery. Change Management * Lead change initiatives to adapt programs to evolving priorities and goals. Metrics & KPIs * Track and report on key performance indicators to measure success and drive improvements. Key Characteristics * Thrives in a fast-paced, fluid environment-comfortable with shifting priorities and leading multiple teams. * Strong technical background in software development or IT operations. * Proven program leadership and cross-functional project management. * Clear communicator with the ability to influence and align diverse stakeholders. * Collaborative team builder who motivates and engages others. * Strategic problem solver who adapts quickly and finds creative solutions. * Business-minded-aligns technical delivery with organizational goals. * Continuous learner-embraces feedback and drives improvement. What we offer: Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes: * Salary Range: $61,000 to $173,000 * 20 PTO (Paid Time Off) days + 10 paid holidays per year * Day one medical, dental, vision and prescription drug plan * 401k match of 50% on 6% of eligible compensation * Tuition Assistance Program * Personal & Work-Life Balance Resources & Wellness Support Assistance * Employee Resource Groups * Same-sex spouse and domestic partner benefits coverage * 10 weeks of paid parental leave, & a phased return to work program for new parents * Up to $10k in adoption program assistance * 3 weeks of paid caregiver leave What background you should have: * Bachelor's degree in Computer Science, Engineering or related technical field * 7+ years of experience working directly with software engineering development teams * 7+ years of technical product or program management experience * 7+ years of program management disciplines including scope, schedule, budget, and quality, along with risk and critical path management experience * 7+ years of technical program management working directly with software engineering team experience * 7+ years of experience working in an agile and/or scrum environment * Experience managing programs across cross-functional teams, building processes, and coordinating release schedules We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica. Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $61k-173k yearly 54d ago
  • Principal Network Engineer

    at&T 4.6company rating

    Plano, TX job

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. What You'll Do: As a Principal Member of Technical Staff (PMTS), you will drive the research, development, and implementation of innovative technologies in support of AT&T's mission to connect people and businesses worldwide. This role demands strong technical expertise across multiple disciplines, the ability to tackle highly complex projects, and leadership in guiding teams and solving critical business challenges with significant impact on company programs and customer service quality. What You'll Bring: Contribute to the advancement of next-generation technologies and platforms, primarily impacting internal AT&T initiatives. Analyze, design, and implement solutions for projects of high complexity, requiring in-depth evaluation of intangible factors. Provide technical leadership, mentorship, and act as a subject matter expert within the organization. Drive efficiency improvements, cost savings, and innovation across the network. Lead or contribute to resolving major issues in both legacy and evolving architectures (including virtual network functions and white box technologies). Deep understanding of IP, MPLS, SR and Traffic Engineering (TE) technologies. Apply statistical and analytical skills to dissect complex Service Provider issues. Innovate with legacy and emerging architectures, including virtualized and white box environments. What You'll Need: Bachelor's or Master's in Computer Science, Engineering, or a related field. 3+ years of experience in the following areas (not exhaustive): IP Routing Protocols: MPLS, Segment-routing, BGP, OSPF, ISIS, RSVP, Multicast, VLAN, L2/L3 VPNs, EVPN, SNMP, Telemetry. Networking Technologies: TCP/UDP, VxLAN, NAT, DNS, QoS, BGP FlowSpec, Network Security, Netflow, and more. Virtualization: VNFs, KVM, VMware, OpenStack, Docker, Kubernetes. Multivendor Platforms: Cisco (IOS, IOS-XR, CRS, ASR 9K), Juniper (MX, SRX), Arista 7K, UFI, DriveNets NOS. DevOps: Experience supporting the lifecycle, design, and planning for technology innovation and network operations. Network Design: LAN/WAN, cloud networks, telecom and security architectures, SDN design, Excellent network troubleshooting skills, Data analysis skills. Certifications: Platform and cloud vendor certifications are a plus. Secondary Skills: Scripting/automation: Python, Shell, C, Java. Test equipment: IXIA, Spirent, and similar tools. DevOps tools: Ansible, Jenkins, Git, Jira.
    $102k-127k yearly est. 1d ago
  • Engineer 2, Excellence in Operations

    Comcast 4.5company rating

    Comcast job in Plano, TX

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary High-level customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support. Job Description Must be flexible to work morning/mid-day/overnight shifts and weekends. Employment Eligibility: Applicants must have the legal right to work in the United States without the need for current or future employer-sponsored work authorization (including H-1B, OPT, or other visa types). This position is not eligible for visa sponsorship. Core Responsibilities Hands-on IP router/switch/firewall/SDWAN customer premises equipment Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services. Optimize the network and systems services and troubleshoot any network performance issues. Responsible for the service provision and monitoring of the network infrastructure to company standards. Works directly with customers to troubleshoot and resolve network issues Is a technical point of contact for other internal engineers Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Skills Hands-on experience with Fortinet SD-WAN solutions is highly preferred, along with exposure to Cisco and Juniper routing platforms. Strong understanding of internetworking design principles, routing, and their practical applications. Familiarity with Layer 2 and Layer 3 internetworking technologies. Several years of experience working with common networking protocols. Experience with firewalls such as Fortinet (60F/80F/100F/400F/1800F), Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms. Experience with Cisco switching and routing environments. Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $60k-86k yearly est. Auto-Apply 24d ago
  • Cybersecurity Sales Specialist - Advanced Managed Solutions

    Comcast 4.5company rating

    Comcast job in Dallas, TX

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. **Job Summary** Join Comcast Business's Advanced Security team as a Cybersecurity Sales Specialist, where you'll own the go-to-market strategy and sales execution for our advanced managed security portfolio - including MDR, EDR, and other next-generation cybersecurity services. This is a quota-carrying, customer-facing sales role, responsible for driving revenue growth by positioning Comcast Business as the trusted security partner of choice for mid-market and enterprise organizations. This is an overlay role where you'll collaborate closely with account executives, solution engineers, and partner channels to identify new opportunities, shape customer strategy, and close business. This position requires a strong understanding of cybersecurity concepts and buyer pain points - but the primary focus is consultative selling and revenue attainment, not hands-on engineering or security operations **Job Description** **Key Responsibilities** + Own the full sales cycle in partnership with account executives, from prospecting and qualification through close. + Lead customer conversations focused on business outcomes and risk reduction, translating complex security capabilities into clear value propositions. + Assisting with compelling product demos and technical overviews in a sales context, supported by our technical engineering teams. + Build and maintain strong relationships with CISOs, IT Directors, and security decision-makers to influence buying criteria and close deals. + Partner with product, marketing, and engineering teams to refine messaging, competitive positioning, and sales enablement. + Conduct enablement sessions with field sales reps and partners to drive pipeline generation for advanced managed security solutions. **Qualifications** + 5+ years of direct solution-selling experience in cybersecurity, managed security services, or enterprise security SaaS. + Proven track record of achieving or exceeding quota in a B2B sales environment. + Strong understanding of cybersecurity frameworks and technologies (MDR, EDR, SIEM, CASB, ZTNA, UTM, threat hunting, vulnerability management). + Familiarity with public cloud platforms (O365, AWS, Azure, GCP) and their security ecosystems. + Excellent communication and presentation skills, with the ability to engage both technical and executive stakeholders. + Strategic thinker with a challenger mindset and the ability to influence buying decisions. + Experience selling in an overlay or specialist model preferred. **Who This Role Is For** This position is ideal for sales professionals who are passionate about cybersecurity and thrive on driving measurable results while working in an overlay role, supporting other sellers and account managers that rely on your expertise to win the business. If your background is primarily in engineering, analysis, or operations, this role may not be the right fit - it requires proven sales experience, quota ownership, and comfort leading business discussions at the executive level. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills:** Security Solutions; Customer Experience (CX); Collaborating; Sales **Salary:** Pay Range: This job can be performed in Illinois with a Pay Range of $90,466.05 - $142,484.02 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Targeted Commission: $80,000.00 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 5-7 Years **Job Family Group:** Engineering
    $90.5k-142.5k yearly 45d ago
  • Call Center Rep - Richardson, TX

    at&T 4.6company rating

    Richardson, TX job

    External Description: TBD Job Number: CC-8 Community / Marketing Title: Call Center Rep - Richardson, TX
    $29k-34k yearly est. 60d+ ago
  • Senior Platform Engineer (Eng4)

    Comcast 4.5company rating

    Comcast job in Plano, TX

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Senior Platform Engineer is a technical leader within the fast-paced, exciting and collaborative Comcast Business Global (CBG) business unit. Join this innovative team as we improve the operationalization and optimization of multiple platforms supporting varied development teams. This Engineer oversees the tools and platforms to safely and rapidly deploy and monitor Comcast Business Global (CBG) applications, tools and services. As a senior technical lead and subject matter expert, you will establish best practices to guide operational workflows and provide a reliable platform to ensure efficient, reliable, and automated software delivery. and guarantee high availability, security, and scalability. Job Description In addition to mentoring other platform team engineers and contractors, the position requires effective collaboration with internal and external stakeholders to align technical solutions with business goals and involves analyzing and interpreting requirements to create solutions that enhance user experiences. Additionally, the role includes providing technical leadership and mentorship to foster innovation, teamwork, and continuous learning. This blend of technical expertise and business acumen is crucial for delivering impactful solutions. This role is based on site in our Plano, TX office. It is not approved for Remote or Virtual hire. This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future Core Responsibilities Collaborates with project stakeholders to identify platform and technical requirements. Conducts analysis to determine integration needs. Serves as a mentor for other Development Operation/platform engineers. Serves as a technical lead for assisting multiple application development teams. Oversees the researching, writing and editing of system accreditation documentation and technical requirements, including designs, audit controls, evaluation plans, manuals and formal recommendations and reports. Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Assists with technical leadership throughout the design process and guides practices, procedures and techniques. Assists in tracking and evaluating performance metrics including cost. Ensures team delivers software on time, to specification and within budget. Acts as a technical contact and liaison for customers with SSO integrations. Presents and defends architectural, design and technical choices to internal and external audiences. Consistent exercise of independent judgment and discretion in matters of significance. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Qualifications Strong Kubernetes experience, including administering and managing Clusters. Experience supporting IAM (Identity and Access Management) tools; preference for KeyCloak or Okta Experience with scripting languages including Bash and Python Experience using AWS services including EC2, EKS, S3, Lambdas and others Demonstrated expertise in developing and implementing CI/CD pipelines Experience working with GitHub and GitHub Actions Experience with Monitoring Tools (any): ELK, Datadog, Splunk, Grafana, Tableau Preference for candidates who also have: K8s certifications. Experience with Vulnerability management and resolution(any) Prior development experience Experience working with offshore team members. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills DevOps Architecture, Identity Access Management (IAM), Jenkins (Software), Kubernetes We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree (Required) While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $100k-123k yearly est. Auto-Apply 7d ago
  • SCRUM MASTER

    Frontier Communications 4.2company rating

    Dallas, TX job

    Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! What we're seeking: We are seeking a strong Scrum Master to work with our team of highly skilled and experienced software engineers and developers and to assist in the delivery of the best software solutions to the marketplace. What we need in you: * Servant leader and Agile coach for IT delivery teams (development, QA, Product Owners) with a strong voice for team success and program execution. * Drives Scrum ceremonies and Agile events to ensure structure, value, and alignment with business objectives. * Reinforces Agile best practices (DoR, DoD) while promoting flexibility-avoiding rigidity and adapting practices to meet evolving business needs. * Coaches teams toward self-organization and autonomy, empowering decision-making and fostering continuous improvement. * Collaborates effectively in hybrid delivery environments, partnering with program leadership roles to ensure excellence in execution across time, scope, quality, and cost. * Champions adaptability and continuous improvement, guiding teams through change and encouraging adoption of evolving practices that enhance delivery outcomes. * Uses a data-driven approach to monitor team health daily (velocity, burndown/burnup, predictability), ensuring transparency and identifying improvement opportunities. * Makes metrics visible to teams and stakeholders for informed decision-making and accountability. * Manages risks, impediments, and inter-team dependencies to maintain delivery commitments and program alignment. * Serves as primary liaison between teams, leadership, and program managers, ensuring clear communication and timely escalation of issues. * Supports release management and program-level planning, aligning team deliverables with organizational goals. * Maintains team agreements and Jira dashboards for visibility and operational excellence. * Represents teams in executive and stakeholder communications, providing updates on progress, risks, and milestones. * Drives continuous improvement through retrospectives, process refinements, and proactive coaching. What we offer: Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes: * Salary Range: $120,000 to $135,000 * 20 PTO (Paid Time Off) days + 10 paid holidays per year * Day one medical, dental, vision and prescription drug plan * 401k match of 50% on 6% of eligible compensation * Tuition Assistance Program * Personal & Work-Life Balance Resources & Wellness Support Assistance * Employee Resource Groups * Same-sex spouse and domestic partner benefits coverage * 10 weeks of paid parental leave, & a phased return to work program for new parents * Up to $10k in adoption program assistance * 3 weeks of paid caregiver leave What background you should have: * Minimum 3 years of combined Agile experience across roles such as Scrum Master, Product Owner, Agile Coach, TPM, Business/System Analyst, or similar roles operating within Agile delivery models. * Proven experience delivering in fast‑paced, fluid, dynamic environments, with the ability to adapt when priorities shift quickly. * Demonstrated servant leadership, enabling teams to become self‑organizing, accountable, and consistently improving. * Hands‑on execution in Scrum and/or Kanban, including facilitation of sprint ceremonies, backlog refinement, and continuous flow practices. * Experience working within scaled or hybrid Agile models (SAFe-like structures) - able to flex between frameworks without being overly prescriptive. * Strong collaboration skills working with TPMs, RTEs, Product Owners, Dev Managers, and cross‑functional technical teams. * Ability to interpret Agile metrics (velocity, predictability, spillover, defects, flow) and use them daily to coach teams and monitor health. * Demonstrated success driving continuous improvement using data and best practices, with a coaching mindset rooted in outcomes, not ceremony-for-ceremony's-sake. * Experience facilitating problem‑solving, alignment, and cross‑team coordination in complex environments. * Proficiency with Jira, Confluence, or equivalent Agile delivery tools. * Preferred: Scrum Master or Product Owner certifications (CSM, PSM, SAFe SM/POPM, or similar). We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica. Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $120k-135k yearly 18d ago
  • Lead Product Management & Develop - Legacy Voice & Data

    at&T 4.6company rating

    Dallas, TX job

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it. Lead the end-to-end lifecycle management of mature Integrated Contract offers, with a primary focus on minimizing revenue decline and facilitating customer migration to next-generation VoIP and fiber solutions. The portfolio includes AT&T Business Network (ABN), OneNet, VTNS, VPN Value Bundle Express (VVBx), and Fiber Broadband Bundle. Key Responsibilities: Define and communicate contract renewal and pricing policies to support ongoing customer retention and business objectives. Review and update custom contract language to reflect evolving business needs and regulatory requirements. Maintain and revise service guides, product documentation, and related materials to ensure accuracy and compliance. Identify root causes and resolve system billing errors in collaboration with technical teams, ensuring timely and effective solutions. Ensure ongoing compliance with internal audit and remediation requirements, maintaining rigorous standards across all product lines. Plan and execute the retirement of features, offers, and products as appropriate, coordinating with cross-functional teams for seamless transitions. Drive and improve processes to migrate customers from legacy to strategic products, partnering with other product managers to maximize migration rates and enhance customer experience. Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Supervisor: No Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas. Our Lead Product Management & Develop earn between $143,800 - $215,800 Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws. Ready to close the deal on a career with AT&T? Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $143,800.00 - $215,800.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $143.8k-215.8k yearly Auto-Apply 3d ago
  • Project Manager 4

    Comcast 4.5company rating

    Comcast job in Plano, TX

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Role Summary The Senior Technical Program Manager (TPM) leads missioncritical, crossfunctional programs that deliver complex telecommunications solutions for enterprise customers-owning outcomes from onboarding and initial activation through ongoing service lifecycle and continuous improvement. The TPM blends deep domain expertise in IP networking, SDWAN/SASE, MPLS, CyberSecurity, VoIP/UC, and SIP with disciplined program leadership, customer advocacy, and ITILbased service management to ensure contractual SLAs/SLOs, performance KPIs, and business goals are consistently achieved. Job Description What You'll Do 1) Customer Onboarding Programs (EndtoEnd Ownership) Own the program to onboard new customers, from technical discovery and design alignment to provisioning, pilot, cutover, and stabilization, ensuring scope, schedules, and risks are transparent and managed. Build and execute onboarding playbooks (RACI, readiness reviews, risk registers, stakeholder comms), coordinating internal engineering, provisioning, voice/security specialists, field ops, and thirdparty vendors. Align onboarding change windows and client changecontrol requirements; socialize maintenance events that could impact milestones and SLAs. Establish earlylife support (ELS) metrics and acceptance criteria; drive proactive issue resolution to achieve timetovalue targets. 2) Account Lifecycle & Customer Advocacy Serve as the primary technical point of contact across the customer lifecycle (postsales through operations), orchestrating break/fix, RCA, and service optimization with internal teams and partners. Run a disciplined business cadence-daily/weekly working sessions, MBRs and QBRs with KPI readouts, trend analyses, and improvement plans. Lead strategic service reviews and governance to improve network health, availability, and customer outcomes over time. 3) Program & Portfolio Leadership Lead multitrack programs across networking, voice, and cybersecurity platforms; define scope, critical path, dependency mapping, risk mitigation, and executive comms using MS Project, Jira, Smartsheet. Coordinate NOC, ECC, XOC, Regional Tech Ops, Sales, NETO, and Engineering to expedite resolution and maintain SLA/SLO adherence. Govern complex refreshes, migrations, and vendor integrations with clear success criteria and go/nogo discipline. 4) ITILBased Service Operations Incident Management: Lead major incidents (incl. “Code Red”), communications, technical triage, and RCAs through closure. Change & Release Management: Enforce rigorous change control for design/config/migration/upgrade activities, and coordinate release execution with engineering. Problem, Availability, Capacity & Service Level Management: Drive structural fixes, availability targets, capacity planning, KPI reporting, and SLA governance with an ongoing cadence. Configuration Management: Maintain goldenconfig standards and drift audits; ensure inventory and adds/changes follow policy. Risk & Continuity: Own risk registers, failover testing, inventory/spares SLAs, and continuity exercises. 5) Technical Leadership & Solution Assurance Provide technical thought leadership during design validation and implementation across MPLS, Hybrid WAN/SDWAN, SASE, segmentation, QoS, BGP/OSPF, NAT, and highavailability architectures. Oversee voice/UC solution delivery: SIP trunking, VoIP/UCaaS, SBC policy, dial plans, E911, codec/QoS, survivability, and interop. Lead security workstreams spanning NGFW, VPN, DDoS mitigation, DNS security, vulnerability/risk treatment, and compliance alignment (e.g., ISO 27001 in collaboration with security teams). 6) Reporting & Continuous Improvement Publish KPI dashboards (availability, MTTR, change success rate, adoption, onboarding cycle time) and RCA/service improvement plans; align on targets in MBR/QBR forums. Capture lessons learned and operationalize best practices across the PMO/delivery organization. Required Technical Skills & Domain Expertise Networking: MPLS, BGP/OSPF, QoS, IP addressing/NAT, path selection, HA/VRRP/HSRP, WAN optimization, underlay/overlay integration for SDWAN. Secure Access: SASE architectures (policybased access, SWG, ZTNA, CASB), identity integration, tunnel design, and performance tuning. Voice/UC: SIP trunking, VoIP/UCaaS, SBCs, call routing/dial plans, codec selection, jitter/packetloss mitigation, QoS/CoS, survivability, PSTN interconnects, emergency services (E911). Security: NGFW policy, VPN (sitetosite/remote), DDoS mitigation patterns, segmentation/microsegmentation, vulnerability remediation workflows. Service Operations: ITIL practices for Incident/Problem/Change/Release/Config/Capacity/SLM/Availability, with KPIdriven governance. Qualifications Experience: 7+ years in customerfacing operations plus 5+ years in program/project management with a strong technical background (complex or multiple complex accounts). Proven delivery of multisite enterprise deployments across WAN/SDWAN, SASE, SIP/UC, and managed cyber security solutions. Certifications: ITIL practitioner (or equivalent experience) and vendor technology certifications; PMP/PRINCE2 preferred. Tools & Methods: Proficiency with MS Project, Jira, Smartsheet; Agile/Waterfall/Hybrid governance and executive reporting. Industry Background: Telecom carrier/service provider experience and familiarity with OSS/BSS and provisioning systems preferred. Preferred (for this senior level): 10+ years overall in telecommunications/enterprise networking with progressive responsibility leading crossfunctional delivery at scale (national/global). (Preference statement-role calibration; not sourced.) Success Metrics (Illustrative) Onboarding: Timetoactivate, % ontime cutovers, first30day defect rate, customer readiness scores. Operations: MTTR, incident containment time, change success rate, availability vs. target, capacity headroom. Customer Health: SLA/SLO attainment, KPI trends in MBR/QBR reviews, actionplan closure rate. Operating Principles & Culture Model Comcast's Operating Principles: own the customer experience, be an enthusiastic advocate of our technologies and digital tools, win as a team, participate in our Net Promoter System, and do what's right for customers and communities. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Communication, Customer Experience (CX), Planning We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $51k-82k yearly est. Auto-Apply 23d ago
  • Fiber Network Field Technician

    Frontier Communications 4.2company rating

    Irving, TX job

    Job Title: Fiber Network Field Technician Union: CWA 6171 - CBA 048 Hiring Manager: Andre Dawson # of Openings: 1 Posting Dates: 01/15/2026 - 01/29/2026 Wage Range: $17.99 - $38.51 per hour Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required. General Duties Duties include, but are not limited to, the following: * Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. * Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable). * Installs, maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. * Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquiries and provides follow-up. * Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. * Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. * May be required to perform other duties of the Customer Zone Technician II classification. * May be required to perform additional duties and tasks as required by the Company. Basic Qualifications * Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. * Must meet Frontier's standards of professionalism in communications and appearance. * Must wear Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. * Ability to sell voice, data and video products/services. * Ability to identify and distinguish audible tones/levels and colors. * Ability to work in confined areas. * Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. * Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. * Ability to lift, carry, set-up, climb and take down ladders. * Ability to communicate naturally and pleasantly over the telephone. * Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. * A valid driver's license. Able to meet medical and driver certification requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours. May require more specialized drivers' license based on State Laws and Regulations. * Able to read and interpret architectural, electrical wiring diagrams. * Able to operate applicable test equipment. * Must be available to work tours as scheduled including nights, weekends, and holidays and for callouts and/or overtime as required. * One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. Education Degree in electronics technology from an accredited or recognized educational institution or equivalent experience. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica. Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $18-38.5 hourly 16d ago
  • Director-Technology

    at&T 4.6company rating

    Dallas, TX job

    Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available. AT&T is seeking a strategic, execution‑driven leader to accelerate our Business Sales Transformation. In this role, you will streamline sales processes, modernize tools, and enable sellers to spend more time building relationships and closing deals. You will champion operational simplicity and deliver a digital‑first, AI‑enabled seller experience powered by Salesforce. This leader will partner across Product, Sales, Sales Operations, and Technology to deliver workflow modernization, order simplification, and world‑class seller enablement. What you'll do Typical tasks may include, but are not limited to, the following: Sales Technology & Workflow Transformation Design & Optimize Seller Workflows: Build seamless, end‑to‑end Salesforce workflows in partnership with Sales and Sales Operations. Order Simplification: Redesign and simplify ordering and sales processes to reduce complexity and cycle time. Modernize Seller Journey: Deploy modern, digital, and AI‑driven capabilities across the sales lifecycle to elevate seller productivity. Sales Tools Enablement & Support Capability Rollouts: Launch new sales tools and capabilities; drive full adoption through change management, training, and communications. Tier‑1 Support: Provide frontline Salesforce support to sellers, resolving issues quickly to minimize disruption. System Consolidation: Eliminate fragmentation across systems, tools, and touchpoints to create a unified, intuitive seller experience. Productivity & Performance Impact Increase Seller Efficiency: Streamline workflows and reduce administrative burden to maximize time spent with customers. Enhance Sales Outcomes: Remove friction to improve win rates, deal velocity, and revenue performance. Data‑Driven Insights: Use analytics and feedback loops to continuously improve workflows, tools, and capabilities What you'll need 10+ years experience in Sales Technology, Sales Operations, Product, and Enterprise Systems Expert in AT&T Business Products and Services and the supporting Sales Technology stacks Deep expertise with Salesforce required (Sales Cloud, CPQ, CRM) Proven success leading large‑scale transformation or modernization initiatives Strong cross‑functional collaboration and executive communication skills Experience driving adoption and change management across large sales organizations Ability to translate seller pain points into actionable technical requirements What you'll bring Designs and executes strategies that support the overarching philosophy of the organization. Oversees departmental programs and is often hands-on with the design and implementation of applicable strategies. Typically leads large teams, supervising supervisors as well as career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates. Supervisor: Yes Our Sr Specialist Sales Exec 1-Platinum Mob, earns between $210,600 - $316,000 + commissions with a total target compensation of $260,600 - $366,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) 9 Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Ready to join our sales team? Apply today Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $210,600.00 - $316,000.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $113k-156k yearly est. Auto-Apply 3d ago

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