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Senior Manager jobs at Comcast

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  • Global Reliability Process Program Manager 2

    Comcast 4.5company rating

    Senior manager job at Comcast

    Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** This position is an entry-level role focused on Global Reliability IT Service Management (ITSM) process definition and support and will assist in documenting, maintaining, and improving core ITSM processes such as Incident, Change, and Request Management. The ideal candidate will work closely with cross-functional teams to ensure process consistency, support governance activities, and contribute to the overall efficiency and effectiveness of IT service delivery. This is a great opportunity for someone looking to build a career in IT operations, service management, or process improvement. **Job Description** ***This position is unable to provide work authorization sponsorship or immigration support now or in the future.*** **Core Responsibilities** **:** + Assist in the definition, documentation, and continuous improvement of Global Reliability IT Service Management (ITSM) processes (e.g., Incident, Problem, Change). + Introduce the use of AI technologies into the ITSM proceses + Support process governance by monitoring compliance and identifying areas for improvement. + Collaborate with global cross-functional teams to ensure ITSM processes align with reliability needs, business needs, and service delivery goals. + Maintain process documentation, workflows, and knowledge articles in appropriate repositories. + Participate in process reviews, audits, and reporting activities to track performance and effectiveness. + Help coordinate training and awareness sessions for Global Reliability ITSM processes across teams. + Assist in analyzing service data to identify trends, gaps, and opportunities for optimization. + Provide administrative support for process-related meetings, workshops, and initiatives. + Consistent exercise of independent and collaborative judgment and discretion in matters of significance. + Delivers commitments while demonstratinga high level of integrity and respect for all teammates and stakeholders. + Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. + Other duties and responsibilities as assigned **Must Have Skills:** + Basic understanding of ITSM principles and frameworks (e.g., ITIL). + Strong organizational and documentation skills. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio). + Excellent written and verbal communication skills. + Ability to work collaboratively in a team-oriented environment. + Analytical mindset with attention to detail + Familiarity with stakeholder management + Familiarity with AI technologies **Nice to Have Skills:** + Exposure to ITSM platforms such as ServiceNow, Jira. + Familiarity with process modeling tools or techniques (e.g., BPMN). + ITIL Foundation certification or coursework. + Experience with data analysis or reporting tools (e.g., Excel pivot tables, Power BI). + Interest in process improvement, service delivery, or operations management. **Here's a look at just some of the perks and benefits we make available to our US-based employees:** + Medical & Dental + 401(k) Savings Plan + Generous paid time off + Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. + Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. **Learn more at** **jobs.comcast.com/life-at-comcast/benefits** We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. + This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. + **Comcast is an EOE/Veterans/Disabled/LGBT employer.** + Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience (CX); Planning; Information Technology (IT) Services; Collaborating; Communication Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 2-5 Years **Job Family Group:** Program & Project Management
    $91k-123k yearly est. 35d ago
  • Area Manager, Housing Operations

    Cedar Point 3.9company rating

    Sandusky, OH jobs

    Job Status/Type: Full-time, year-round Entry/Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. The Area Manager, Associate Housing Operations is responsible for the direct oversite of Resident Services, Housekeeping, and Grounds & Facilities Teams including training, development, recruiting, payroll, and budgeting. In addition, the Area Manager, Associate Housing Operations will oversee the campus work-order and maintenance program, Associate Recreation Center, and day-to-day operations of the Campus which includes 2,900 beds across 10 buildings Responsibilities: Responsibilities: Manages, coordinates, and oversees the hiring, training, and motivation of the Resident Services, Housekeeping, and Grounds & Facilities Teams by coaching and counseling associates. Directs the opening and closing of all Associate Housing facilities throughout the operating seasons. Serves as a liaison between peers and the Maintenance division for follow-up on daily work orders and emergency repairs. Ensures the timely completion of all work orders within the campus management software. Promotes and ensures a high level of cleanliness is maintained in public areas and behind-the-scenes areas of Associate Housing. Tracks inventory of furniture and products; ensures Company asset protection policies are followed Serves as a liaison between Human Resources, Safety, Security, and other Divisions/Departments in handling residents who have violated Company policies, federal, state, or provincial laws and regulations. Responds to complaints by residents, within established parameters and works to resolve complaints in a satisfactory manner. Evaluates, refines, and recommends department procedures to promote effective and cost-efficient management of all Associate Housing facilities Participates in weekly Housing Supervisor-On-Call program Benefits: 3 weeks paid PTO which increases with seniority (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Qualifications: Qualifications: Bachelor's Degree in Hospitality, Business Administration, or related field required. Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. 3-5 years related experience in a supervisory role required. Strong problem solving, critical thinking, and analytical skills. Strong verbal, written, and presentation skills. Highly organized, collaborative team player, and detail oriented. Must be at least 18 years of age. Ability to demonstrate proficiency with Microsoft Word and Excel. Ability to utilize Microsoft Access databases. Ability to maintain the highly confidential nature of human resources work. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
    $34k-48k yearly est. Auto-Apply 1d ago
  • Design Operations Program manager

    L&T Technology Services 3.6company rating

    San Francisco, CA jobs

    The design operations specialist supports the operational health and day-to-day efficiency of the client design organization. This role focuses on maintaining the systems, processes, and programs that keep the organization running smoothly including procurement, tooling, and design operations. The ideal candidate is organized, proactive, and systems-minded.
    $86k-115k yearly est. 4d ago
  • Retail General Manager - Trainee

    Pilot Company 4.0company rating

    Joliet, IL jobs

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $54.3k-80.8k yearly 3d ago
  • Senior Project Manager (Retail CRM/ERP Integration)

    Bravotech 4.2company rating

    Dallas, TX jobs

    Project Manager We are seeking a strategic and execution-focused Project Manager to lead a high-impact initiative that integrates Salesforce and IBM Sterling OMS quoting systems while transforming the customer experience across our showroom network. This role is responsible for driving both technical delivery and experiential outcomes, ensuring that every customer touchpoint-from pre-visit to post-visit-is seamless, scalable, and conversion-ready. The ideal candidate will be a proactive leader who can manage ambiguity, align cross-functional teams, and maintain clear visibility into project health. They must be capable of reporting status accurately to director-level stakeholders and taking decisive action to get the project back on track when needed. Key Responsibilities: Customer Experience Transformation Oversee the implementation of showroom enhancements including scan-to-quote, sample selection, and self-service capabilities. Ensure customer experience goals are embedded in technical requirements and process design. Partner with business leaders to identify and remove obstacles to showroom scalability and operational efficiency. Project Leadership & Execution Own end-to-end delivery of the quote-to-order integration and showroom transformation. Develop and manage detailed project plans, timelines, and budgets Coordinate phased implementation across quote integration (Phase 1) and showroom experience (Phase 2). Stakeholder Engagement & Communication Provide clear, consistent updates to director-level and executive stakeholders. Facilitate alignment across sales, marketing, IT, showroom operations, and external consultants. Escalate risks and issues with actionable recovery plans. Team & Resource Management Lead a blended team of internal staff and external consultants, including Business Analysts, Technical Analysts, Developers, and Testers. Ensure roles, responsibilities, and deliverables are clearly defined and professionally communicated. Risk Management & Recovery Monitor project health using KPIs and milestone tracking. Identify risks early and implement mitigation strategies. Drive recovery efforts when timelines, scope, budget, or quality are at risk. Qualifications: 7+ years of experience in project management, preferably in CRM/ERP integration and customer experience transformation. Proven success managing cross-functional teams and external vendors in complex enterprise environments. Some understanding of Salesforce, POS and ERP platforms. Exceptional communication, leadership, and stakeholder management skills. Demonstrated ability to manage ambiguity and drive clarity in evolving environments. PMP or equivalent certification preferred.
    $83k-116k yearly est. 5d ago
  • Senior Project Manager

    Cogent Data Solutions LLC 4.5company rating

    Austin, TX jobs

    Hello Professionals, Greetings from Cogent Data Solutions LLC, We are looking for a Senior Project Manager with one of our direct clients in Austin, Texas. Please checkout the Job Description below; Title: Senior Project Manager Location: Austin, Texas Work Type: Onsite Job Type: Contract Job Requirements: IT project management experience. Work experience in the information technology industry with at least 5 years of experience involved in data management solutions (i.e., data warehouses, data lakes, etc.), data analytics/business intelligence, web-based (J2EE) development, or SOA-related. Excellent communication skills, both verbal and written. Experience in developing clear, concise project documentation. Team management through team meetings, task assignment, mentoring, facilitation and training. Progress monitoring to plan through effective use of risk management practices. Keep leadership updated on project issues and progress. Expert problem resolution skills. Complete experience with the project management lifecycle (PMLC) and software development lifecycle (SDLC) required. Tracking full project budget and entering actual costs in project tracking tool. Leading project sprints using Agile methodologies, including planning increments, backlog grooming, sprint planning, daily scrums and retrospective, and Kanban. PMP CERTIFIED.
    $85k-120k yearly est. 1d ago
  • Copy of Retail General Manager - Trainee

    Pilot Company 4.0company rating

    Tuscaloosa, AL jobs

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $54.3k-80.8k yearly 17h ago
  • Area Manager, Housing Operations

    Cedar Point 3.9company rating

    Norwalk, OH jobs

    Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Job Status/Type: Full-time, year-round Entry/Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. The Area Manager, Associate Housing Operations is responsible for the direct oversite of Resident Services, Housekeeping, and Grounds & Facilities Teams including training, development, recruiting, payroll, and budgeting. In addition, the Area Manager, Associate Housing Operations will oversee the campus work-order and maintenance program, Associate Recreation Center, and day-to-day operations of the Campus which includes 2,900 beds across 10 buildings Responsibilities: Responsibilities: * Manages, coordinates, and oversees the hiring, training, and motivation of the Resident Services, Housekeeping, and Grounds & Facilities Teams by coaching and counseling associates. * Directs the opening and closing of all Associate Housing facilities throughout the operating seasons. * Serves as a liaison between peers and the Maintenance division for follow-up on daily work orders and emergency repairs. Ensures the timely completion of all work orders within the campus management software. * Promotes and ensures a high level of cleanliness is maintained in public areas and behind-the-scenes areas of Associate Housing. * Tracks inventory of furniture and products; ensures Company asset protection policies are followed * Serves as a liaison between Human Resources, Safety, Security, and other Divisions/Departments in handling residents who have violated Company policies, federal, state, or provincial laws and regulations. * Responds to complaints by residents, within established parameters and works to resolve complaints in a satisfactory manner. * Evaluates, refines, and recommends department procedures to promote effective and cost-efficient management of all Associate Housing facilities * Participates in weekly Housing Supervisor-On-Call program Benefits: * 3 weeks paid PTO which increases with seniority (6 sick days, 8 paid holidays) * Several medical coverage options to fit your needs best * 401K match * FREE entry to ALL our parks and water parks! Perks: * Complimentary tickets for friends and family * Discounts on food and park merchandise * Full-time and part-time employee events and gatherings Qualifications: Qualifications: * Bachelor's Degree in Hospitality, Business Administration, or related field required. * Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas. * Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. * 3-5 years related experience in a supervisory role required. * Strong problem solving, critical thinking, and analytical skills. * Strong verbal, written, and presentation skills. * Highly organized, collaborative team player, and detail oriented. * Must be at least 18 years of age. * Ability to demonstrate proficiency with Microsoft Word and Excel. * Ability to utilize Microsoft Access databases. xevrcyc * Ability to maintain the highly confidential nature of human resources work. * Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. * Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
    $35k-48k yearly est. 1d ago
  • Project Manager

    CPS Outdoors 4.0company rating

    Miami, FL jobs

    CPS Outdoors specializes in designing and building high-quality custom pools and outdoor spaces that combine style, functionality, and durability. By focusing on delivering exceptional craftsmanship, the company creates unique environments that transform outdoor areas. Known for customer satisfaction and innovative designs, CPS Outdoors is a trusted partner for creating tailored outdoor solutions. Role Description This is a full-time hybrid role for a Project Manager based in Miami, FL, with some flexibility for remote work. The Project Manager will oversee the planning, coordination, and execution of custom pool and outdoor space projects. Responsibilities include managing project timelines and budgets, ensuring quality control through inspections, coordinating with suppliers and vendors, and optimizing logistics for successful project delivery. Regular communication with clients and team members is essential to ensure seamless project progression and customer satisfaction. Qualifications Strong expertise in Project Management, including planning, coordinating, and executing projects Skills in Expediting and Expeditor roles to streamline project schedules and meet deadlines Proficiency in Inspection processes to ensure quality standards are met Experience in Logistics Management for efficient resource allocation and coordination Excellent communication, organizational, and problem-solving abilities Adaptability to work in a hybrid role, balancing on-site and remote responsibilities Previous experience in construction or outdoor design is a plus
    $63k-95k yearly est. 1d ago
  • Project Manager

    Service Electric Company 4.2company rating

    Dunbar, WV jobs

    The Project Manager manages complex projects with autonomy and accountability. This role includes leading subcontractor and vendor coordination, tracking and controlling project budgets, executing contracts, and preparing regional financial reports. The role ensures adherence to safety and compliance standards while managing scope, schedule, and field performance. They are responsible for analyzing reports, recommending changes, and resolving issues that affect project delivery. Note: This posting is for one available position. The selected candidate may work on-site at either our Indianapolis, IN, office or our Dunbar, WV, office. POSITION FUNCTIONS Project Planning and Coordination Create project plans, schedules, purchase orders and sub-contracts. Coordinate subcontractor and vendor resources. Work with Project Managers and sub-contractors to establish contracts and coordinate resources and billing. Ensure adherence to quality standards, safety protocols, and regulatory requirements across all projects by team members and subcontractors. Coordinate with field leadership, Estimating, Safety, and other departments to ensure the successful completion of projects. Budgeting and Cost Control Develop project forecasting for regional construction projects, ensuring profitability and cost-effectiveness. Establish project budgets, invoicing, revenue and cost accrual, and creation of project timesheets. Track project expenditures and project changes. Track, verify, approve, and code subcontractor and vendor invoicing. Work with Accounts Payable and Receivables on monthly revenue and cost accruals. Manage change order pricing and submission. Monitor and control indirect costs. Documentation and Reporting Prepare reports, including cost reports and regional financial reports. Review and approve internal and external reports including project budgeting, project cash flow forecast, and project status reports. Analyze reports to identify potential and actual risks and make recommendations and decisions. Oversee and communicate risk registers. Project Execution and Management Manage all aspects of project execution (scope, schedule, safety, subcontracts). Ensure adherence to quality standards, safety protocols, and regulatory requirements across all projects by team members and subcontractors. Monitor project progress, identify issues and delays, and implement actions. Meet with Field Leadership to develop work plans and review performance. Create and archive projects in YARDZ - coordinate with Fleet Managers to maintain accuracy. Closeout completed projects (final invoicing, lessons learned, close-out subcontracts/PO's). Customer Relationship Management Act as a primary point of contact for the customer. Collaborate with customers to identify opportunities for additional services. Review contracts and make recommendations to Executive Management. Team Leadership and Development Perform site visits to meet and collaborate with crews and field leadership. Manage, develop, and mentor Project Coordinators and Project Manager Is promoting a culture of accountability, teamwork, and excellence. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor's degree in Construction Management, Engineering, or related field or equivalent knowledge or skills obtained through a combination of education, training, and experience. 2+ Years of project management experience, preferably in the electrical construction field ( in addition to the educational equivalency). Strong experience in Microsoft Office, specifically Excel. KNOWLEDGE, SKILLS, AND ABILITIES Organized with a strong attention to detail. Strong ability to identify and solve issues. Good analytical and problem-solving skills. Strong written and verbal communication skills. Strong interpersonal and customer service skills. Self-motivated. Strong project management skills, capable of handling multiple projects concurrently with good time management. Ability to build and foster relationships with team members. Ability to maintain confidentiality. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: None LICENSES AND CERTIFICATIONS: None SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Moderate WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice. Service Electric Company provides Equal Employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $70k-103k yearly est. 3d ago
  • Project Manager

    Service Electric Company 4.2company rating

    Indianapolis, IN jobs

    The Project Manager manages complex projects with autonomy and accountability. This role includes leading subcontractor and vendor coordination, tracking and controlling project budgets, executing contracts, and preparing regional financial reports. The role ensures adherence to safety and compliance standards while managing scope, schedule, and field performance. They are responsible for analyzing reports, recommending changes, and resolving issues that affect project delivery. Note: This posting is for one available position. The selected candidate may work on-site at either our Indianapolis, IN, office or our Dunbar, WV, office. POSITION FUNCTIONS Project Planning and Coordination Create project plans, schedules, purchase orders and sub-contracts. Coordinate subcontractor and vendor resources. Work with Project Managers and sub-contractors to establish contracts and coordinate resources and billing. Ensure adherence to quality standards, safety protocols, and regulatory requirements across all projects by team members and subcontractors. Coordinate with field leadership, Estimating, Safety, and other departments to ensure the successful completion of projects. Budgeting and Cost Control Develop project forecasting for regional construction projects, ensuring profitability and cost-effectiveness. Establish project budgets, invoicing, revenue and cost accrual, and creation of project timesheets. Track project expenditures and project changes. Track, verify, approve, and code subcontractor and vendor invoicing. Work with Accounts Payable and Receivables on monthly revenue and cost accruals. Manage change order pricing and submission. Monitor and control indirect costs. Documentation and Reporting Prepare reports, including cost reports and regional financial reports. Review and approve internal and external reports including project budgeting, project cash flow forecast, and project status reports. Analyze reports to identify potential and actual risks and make recommendations and decisions. Oversee and communicate risk registers. Project Execution and Management Manage all aspects of project execution (scope, schedule, safety, subcontracts). Ensure adherence to quality standards, safety protocols, and regulatory requirements across all projects by team members and subcontractors. Monitor project progress, identify issues and delays, and implement actions. Meet with Field Leadership to develop work plans and review performance. Create and archive projects in YARDZ - coordinate with Fleet Managers to maintain accuracy. Closeout completed projects (final invoicing, lessons learned, close-out subcontracts/PO's). Customer Relationship Management Act as a primary point of contact for the customer. Collaborate with customers to identify opportunities for additional services. Review contracts and make recommendations to Executive Management. Team Leadership and Development Perform site visits to meet and collaborate with crews and field leadership. Manage, develop, and mentor Project Coordinators and Project Manager Is promoting a culture of accountability, teamwork, and excellence. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor's degree in Construction Management, Engineering, or related field or equivalent knowledge or skills obtained through a combination of education, training, and experience. 2+ Years of project management experience, preferably in the electrical construction field ( in addition to the educational equivalency). Strong experience in Microsoft Office, specifically Excel. KNOWLEDGE, SKILLS, AND ABILITIES Organized with a strong attention to detail. Strong ability to identify and solve issues. Good analytical and problem-solving skills. Strong written and verbal communication skills. Strong interpersonal and customer service skills. Self-motivated. Strong project management skills, capable of handling multiple projects concurrently with good time management. Ability to build and foster relationships with team members. Ability to maintain confidentiality. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: None LICENSES AND CERTIFICATIONS: None SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Moderate WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice. Service Electric Company provides Equal Employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $65k-95k yearly est. 3d ago
  • Senior Project Manager (Retail)

    Bravotech 4.2company rating

    Coppell, TX jobs

    NO C2C - Do not contact for C2C please The Senior Project Manager reports to the PMO Senior Manager, as part of the Solution Delivery Information Technology team. The Project Manager leads project teams made up of Store Solution leaders, Business Analysts, QA Analysts, and Application Developers and Analysts to provide analysis of requirements, development of designs, identification of testing, and various reporting needs focusing on the Backend Systems and JDA. Key Roles & Responsibilities: Provide senior level project management expertise for Demand Forecasting. Partner with the senior Demand Forecasting business stakeholders and work with integration vendor to understand and execute. Effectively communicate project expectations to team members, stakeholders and senior leadership when needed in a timely and clear manner. Partner with Development Management resources to ensure new applications and application modifications meet business requirements and are accurate and complete. Define, collect, and review level of effort estimates and timelines for setting delivery dates on production support issues, major projects, and enhancement deployments. Provide estimates to senior leadership. Develop and deliver progress reports and presentations for senior management and key stakeholders. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and communicate them to involved parties throughout project life cycle. Conduct project post mortems to identify successful and unsuccessful project elements. Monitor internal work orders and ticketing systems, for all tasks related to the support of corporate application systems. Build, develop and collaborate with team resources; identify and align talent to facilitate the completion of team goals and objectives. Use shared applications and reusable components to reduce costs and improve information flows. Create an environment that welcomes change and creative problem solving, and one that values feedback, coaching, and general talent development. Qualifications & Competencies: Bachelor's degree from an accredited program in Information Systems, Computer Science, or related field or equivalent year-for-year experience required. Seven to ten years of Retail industry experience with a minimum of five years of store systems experience with specialized Demand Forecast or JDA ERP applications. Proficient with Jira. Proficient project planning skills, including the ability to organize, prioritize, and control job responsibilities to meet deadlines and an environment with overlapping and potentially conflicting priorities. Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization. Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease. Possess desire for continued development and growth. Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members. Expert understanding of change management strategy and practice. Ability to manage disagreements through consensus building, relationship management and the formation and presentation of logical, data and fact-based arguments. Relevant retail experience related to any of the following areas: store operations, warehouse distribution, store allocation, merchandising, marketing, accounting, and finance.
    $83k-116k yearly est. 1d ago
  • Restaurant General Manager

    Pilot Company 4.0company rating

    Nitro, WV jobs

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: Ensuring excellent hospitality and guest service Creating a positive work environment for team members Implementing Human Resource decisions Performing P&L analysis Controlling inventory Pay Rates Starting between: $43,888.00 - $59,050.00 / year Qualifications As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
    $43.9k-59.1k yearly 3d ago
  • Director, Customer Success Operations

    Orbcomm Inc. 4.4company rating

    Sterling, VA jobs

    Join Us as the Director, Customer Success Operations! Are you a results-driven leader passionate about process excellence and customer satisfaction? ORBCOMM is seeking a Director, Customer Success Operations, to optimize the systems, processes, and insights that power our global customer success organization. You'll lead initiatives that streamline onboarding, customers interlocks, delight, renewals, and service delivery-enabling teams to deliver consistent, high-quality customer experiences worldwide. Why You'll Love Working Here At ORBCOMM, we connect the world's most remote assets through satellite and IoT technology, empowering customers in transportation, maritime, supply chain, and heavy equipment industries with real-time visibility and insight. As part of our Customer Success leadership team, you'll shape the tools, data, and processes that make our operations more efficient, and customer focused. You'll collaborate with smart, driven teams who value innovation and accountability. While we welcome applicants from across the East Coast region of the U.S., we have a strong preference for talent based near our Sterling, VA and Ottawa, ON hubs. Team members in these regions have the flexibility to work in a hybrid capacity from ORBCOMM's Sterling or Ottawa hubs. What You'll Do Operational Leadership & Strategy * Build and execute the Customer Success operations roadmap aligned with company goals. * Create, maintain, and derive insights from CS metrics generated in Salesforce or through the ORBCOMM data lake * Partner with the Regional CSM leaders to drive efficiency and productivity within their organizations. * Design scalable processes, KPIs, and tools to improve performance and customer outcomes. * Partner with Finance and FP&A on forecasting, resource planning, and performance reporting. Data, Systems, & Insights * Oversee Customer Success platforms (Salesforce, ORBCOMM data lake, etc.) ensuring automation, accuracy, and efficiency. * Develop dashboards to monitor NRR, NPS, CSAT, renewal rates, and coverage. * Turn data into actionable insights that improve customer experience and operational results. Process Optimization & Governance * Standardize onboarding, support, and renewal processes globally. * Drive readiness for new product launches and ensure Customer Success alignment across teams. * Oversee documentation, training, and continuous improvement initiatives. Cross-Functional Partnership * Collaborate with Sales, Business Units, Product and Engineering to prioritize customer feedback and experience enhancements. * Partner with Sales and Marketing on retention, upsell, and customer value initiatives. * Support leadership with data and insights for QBRs and strategic reviews. Team Leadership * Lead and mentor a high-performing Customer Success operations team focused on accountability and growth. * Build a culture of process excellence and proactive problem-solving. Who You Are * Bachelor's degree in Business, Operations, or related field; MBA preferred. * 10+ years in Customer Success, or Operations; 3+ years in leadership. * Proven success building scalable Customer Success operations in SaaS, IoT, or tech environments. * Strong command of Customer Success metrics, data analytics, and lifecycle management. * Proficiency in Salesforce, PowerBI, or similar tools. * Excellent communication, stakeholder management, and change leadership skills. * Experience working in a matrixed global organization. * Leverage AI-enabled tools and automation to support daily tasks and productivity. * Commitment to continuous learning in digital and AI literacy. Then we want to meet you! About Us: At ORBCOMM, we're pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at **************** Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you're seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodation for individuals with disabilities upon request throughout all aspects of the selection process.
    $133k-168k yearly est. 56d ago
  • Senior Manager, Governance, Risk & Compliance (GRC) and Third-Party Security Risk

    Lumentum Holdings 4.5company rating

    San Jose, CA jobs

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! The Senior Manager, GRC and Third-Party Security Risk will lead Lumentum's global security governance, compliance, and third-party risk programs. This role combines deep technical expertise, program management rigor, and cross-functional leadership to ensure that Lumentum's compliance and vendor ecosystems remain secure, resilient, and aligned with industry standards. The ideal candidate will build structured frameworks for tracking and reporting compliance projects, lead certification efforts for key standards such as ISO 27001:2022, NIST CSF, and NIST SP 800-171, and oversee a robust third-party security risk program covering suppliers, partners, and service providers globally. ResponsibilitiesGovernance, Risk, and Compliance (GRC) Lead and maintain Lumentum's global information security compliance program across ISO 27001:2022, NIST CSF, and NIST SP 800-171. Develop and maintain structured frameworks for tracking compliance initiatives-defining project milestones, owners, dependencies, and measurable outcomes. Build and maintain dashboards and executive reports summarizing project progress, audit results, remediation status, and control maturity. Coordinate internal and external audits, certification renewals, and third-party assessments. Partner with enterprise risk management, audit, IT, and operations teams to integrate GRC processes into broader corporate governance. Ensure security controls are maintained across both on-prem and cloud/SaaS environments. Third-Party Security Risk Management Design, implement, and lead a global third-party risk management (TPRM) program encompassing suppliers, service providers, and strategic partners. Define and maintain vendor security assessment frameworks, control baselines, and onboarding/off-boarding requirements. Track and report on vendor coverage, risk remediation progress, and control maturity metrics. Establish continuous monitoring mechanisms to identify new or emerging vendor threats. Collaborate with Procurement, Legal, and Supply Chain to embed security controls in vendor contracts and lifecycle processes. Lead response coordination for vendor-related security incidents impacting Lumentum operations or data. Leadership and Collaboration Partner with IT, Supply Chain, Operations, Legal, and regional teams to align governance and risk management with business objectives. Guide cross-functional teams through remediation and risk reduction initiatives. Mentor and develop team members, fostering a culture of accountability, continuous improvement, and measurable progress. Present program performance and maturity metrics to executive leadership. Required Skills Expertise in ISO 27001 implementation and audit lifecycle management. Deep understanding of NIST CSF, NIST SP 800-171, and control mapping across frameworks. Strong program management skills with ability to define, track, and report a portfolio of compliance and risk initiatives. Experience developing dashboards and reporting mechanisms for risk, remediation, and control maturity tracking. Proficiency in designing and operating third-party risk programs covering assessments, control validation, and ongoing monitoring. Capability to translate technical security findings into clear business impact. Advanced written and verbal communication for executive-level reporting and board-facing deliverables. Familiarity with hybrid enterprise environments (on-premises, SaaS, cloud platforms). Desirable Skills Experience with GRC tooling (e.g., Archer, ServiceNow GRC, OneTrust, or similar). Background in global manufacturing or high-tech supply chain environments. Knowledge of privacy frameworks (GDPR, CCPA) and data protection practices. Working knowledge of secure software development lifecycle (SDLC) and DevSecOps principles. Familiarity with cybersecurity metrics automation and business intelligence visualization tools. Education Bachelor's degree in Information Security, Computer Science, Cybersecurity, or a related field. Master's degree preferred. Relevant Certifications Strongly preferred: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) ISO 27001 Lead Implementer or Auditor Desirable: CRISC (Certified in Risk and Information Systems Control) CCSP (Certified Cloud Security Professional) CISA (Certified Information Systems Auditor) Work Experience Minimum 10 years of experience in information security, with at least 5 years focused on governance, risk, and compliance or third-party/vendor risk management. Proven leadership in managing enterprise-wide compliance programs and coordinating audits or certifications. Demonstrated success implementing ISO 27001 and NIST frameworks across complex, distributed enterprises. Experience building and maintaining structured tracking and reporting frameworks for compliance and vendor risk portfolios. Prior experience engaging with procurement, supply chain, and legal teams to manage third-party risks. Track record of building executive reporting that demonstrates measurable risk reduction and maturity improvement. Competencies Strategic thinking and the ability to align cybersecurity governance with business objectives. Analytical rigor with high attention to detail and accuracy. Excellent organizational skills with ability to manage multiple concurrent projects. Collaborative leadership with cross-functional influence. Clear communication-able to distill complex data into actionable insights. Accountability and ownership of deliverables in a fast-paced, global environment. Continuous learning mindset and adaptability to emerging security frameworks and technologies. Pay Range: P80-USA-1 :$145,550.00 - $207,900.00 Disclaimer: Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.
    $145.6k-207.9k yearly Auto-Apply 29d ago
  • Travel Center General Manager

    Pilot Company 4.0company rating

    Peculiar, MO jobs

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $54.3k-80.8k yearly 12d ago
  • Retail General Manager

    Pilot Company 4.0company rating

    Northfield, MN jobs

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $54.3k-80.8k yearly 12d ago
  • Senior Manager, Pricing Strategy

    Rise Broadband 3.9company rating

    Englewood, CO jobs

    is filled. The Senior Manager, Pricing Strategy will lead the design, implementation, and optimization of pricing models, offers and strategies that maximize revenue, profitability, and customer retention across Rise Broadband's internet services. This role combines strategic ownership with analytical rigor, ensuring that pricing is both competitive in the marketplace and aligned with customer lifetime value objectives. The ideal candidate will be highly analytical and customer-focused, capable of influencing senior leadership while collaborating across Marketing, Sales, Product, Customer Retention and Finance to create offers and strategies that drive both growth and loyalty. Essential Duties/Responsibilities Own the development and execution of Rise Broadband's pricing strategies with a dual focus on growth and retention. Analyze customer behavior, churn drivers, and lifetime value to design pricing and offer structures that improve loyalty and reduce attrition. Partner with Retention, Marketing, and Customer Experience teams to evaluate and implement targeted retention offers, loyalty pricing, and win-back strategies. Monitor and evaluate competitor pricing, offers and promotional activity, and market dynamics to inform defensive and proactive pricing and offer moves. Collaborate with Product and Finance on pricing implications for new pricing, products, bundles, and features. Build and maintain advanced pricing and retention models to forecast revenue, ARPU, churn impact, and margin outcomes. Present insights and recommendations to executive leadership with clear, data-driven storytelling. Continuously improve pricing processes, governance, and retention-focused analytics. Mentor analysts or team members as the pricing function expands. Other duties as assigned. Job Requirements Bachelor's degree in Finance, Economics, Business, Data Analytics, or related field (MBA or advanced degree preferred). 5-7 years of experience in pricing, product management, revenue management, and/or financial analysis with a focus on customer retention. Telecom, broadband, or subscription-based industry experience strongly preferred. Demonstrated success in using pricing as a lever to reduce churn and improve customer lifetime value. Advanced analytical and financial modeling skills; expert in Excel and strong proficiency with BI tools. Deep understanding of customer segmentation, price elasticity, and retention strategies. Strong communication and executive presentation skills. Ability to influence stakeholders and drive cross-functional alignment on pricing and retention initiatives. Comfortable operating in a dynamic, growth-oriented environment. Please feel free to review our Benefits at the following link: *****************************************************
    $91k-127k yearly est. Auto-Apply 60d+ ago
  • Business Feature Program Manager II

    Echostar 3.9company rating

    Littleton, CO jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. **Job Duties and Responsibilities** This Business Feature Program Manager II will be working within the Retail Wireless Platform and Project Management Team under the Retail Wireless Operations team gathering and defining business requirements. In this role, you will work cross-functionally with stakeholders to identify and capture critical requirements for new and existing products and services. Your goal is to ensure our solutions meet market demands and drive customer satisfaction. **Key Responsibilities:** + Understand the industry trends, customer needs, and competitive landscape within the wireless sector + Engage with stakeholders, including Marketing, Customer Care, Legal, and other teams, to gather business requirements and define product features + Document and manage requirements, creating clear and comprehensive requirement documents to guide the IT team on the product development + Act as a bridge between technical and non-technical teams, ensuring clear communication and understanding of goals and customer needs + Collaborate with design and UX teams to create intuitive and customer-friendly products + Provide guidance to team members, fostering a culture of collaboration, creativity, curiosity, and accountability + Ensure scope alignment and technical understanding of business goals + Communicate effectively with stakeholders, including executive leadership + Identify, manage, and mitigate business risks; support conflict resolution and root cause analysis + Collaborate with product and IT teams to develop and implement solutions that enhance efficiency and business performance **Skills, Experience and Requirements** **Education and Experience:** + BA/BS in a technical or business discipline + 3+ years of Business Analyst or Product Management experience with a focus on the wireless industry or telecommunications, or an equivalent combination of education and experience + Previous requirement gathering experience + Understanding of wireless technologies, standards, and regulatory considerations is a plus **Skills and Qualifications:** + Exceptional analytical, problem-solving, and project management skills + Collaborative, customer-focused, and proactive in a fast-paced environment + Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict + Strong experience in collaborating across the Enterprise and managing expectations of cross-functional team members + Experienced in capturing, documenting, and managing cross-functional team impacts + Self-motivated with strong, analytical and problem-solving skills; familiarity with problem solving frameworks preferred + Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes + Experience creating technical business requirements for large-scale company initiatives + Proficiency using Google Suite, Rally, Atlassian, and other PM tools Visa sponsorship not available for this role **Salary Ranges** Compensation: $83,160.00/Year - $118,800.00/Year **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.
    $83.2k-118.8k yearly Easy Apply 7d ago
  • Business Feature Program Manager II

    Echostar Corporation 3.9company rating

    Littleton, CO jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. Job Duties and Responsibilities This Business Feature Program Manager II will be working within the Retail Wireless Platform and Project Management Team under the Retail Wireless Operations team gathering and defining business requirements. In this role, you will work cross-functionally with stakeholders to identify and capture critical requirements for new and existing products and services. Your goal is to ensure our solutions meet market demands and drive customer satisfaction. Key Responsibilities: * Understand the industry trends, customer needs, and competitive landscape within the wireless sector * Engage with stakeholders, including Marketing, Customer Care, Legal, and other teams, to gather business requirements and define product features * Document and manage requirements, creating clear and comprehensive requirement documents to guide the IT team on the product development * Act as a bridge between technical and non-technical teams, ensuring clear communication and understanding of goals and customer needs * Collaborate with design and UX teams to create intuitive and customer-friendly products * Provide guidance to team members, fostering a culture of collaboration, creativity, curiosity, and accountability * Ensure scope alignment and technical understanding of business goals * Communicate effectively with stakeholders, including executive leadership * Identify, manage, and mitigate business risks; support conflict resolution and root cause analysis * Collaborate with product and IT teams to develop and implement solutions that enhance efficiency and business performance Skills, Experience and Requirements Education and Experience: * BA/BS in a technical or business discipline * 3+ years of Business Analyst or Product Management experience with a focus on the wireless industry or telecommunications, or an equivalent combination of education and experience * Previous requirement gathering experience * Understanding of wireless technologies, standards, and regulatory considerations is a plus Skills and Qualifications: * Exceptional analytical, problem-solving, and project management skills * Collaborative, customer-focused, and proactive in a fast-paced environment * Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict * Strong experience in collaborating across the Enterprise and managing expectations of cross-functional team members * Experienced in capturing, documenting, and managing cross-functional team impacts * Self-motivated with strong, analytical and problem-solving skills; familiarity with problem solving frameworks preferred * Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes * Experience creating technical business requirements for large-scale company initiatives * Proficiency using Google Suite, Rally, Atlassian, and other PM tools Visa sponsorship not available for this role Salary Ranges Compensation: $83,160.00/Year - $118,800.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
    $83.2k-118.8k yearly Easy Apply 8d ago

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