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Senior Manager jobs at Comcast - 1275 jobs

  • VP, AI & Data, Strategy, Product, and Architecture

    Comcast 4.5company rating

    Senior manager job at Comcast

    Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The VP of AI & Data will lead a multi-disciplinary organization encompassing strategy, product development, and architecture for Comcast Cable's AI and Data initiatives. It is a key role with an opportunity to make a large impact on the company. This role sits at the intersection of enterprise technology strategy, product innovation, and architectural stewardship across AI & Data platforms and solutions. This role requires a visionary mindset with ability to balance innovation, governance, and enterprise-scale decision making. This person will also bring deep understanding of the fast-changing AI landscape, including build vs. buy vs. partner decisions, and enterprise product strategy. Must have a passion for creating high-performing, cross-functional teams. This executive role sets enterprise direction and ensures strategic intent is translated into execution through delivery partners across Comcast. Job Description Core Responsibilities: Strategic Leadership With the support of senior technologists, assess emerging AI & Data trends across industry and academia, translating insights into actionable enterprise strategy and investment recommendations. Define and evolve the enterprise AI & Data strategy, including portfolio prioritization, investment sequencing, and value realization. Partner closely with the AI Governance to establish responsible AI, compliance, ethics, and risk management frameworks at enterprise scale. Product Management Partner with executive leadership to identify high-value AI & Data opportunities. Lead AI & Data product teams to deliver innovative solutions. Develop product roadmaps, prioritize features, and manage lifecycle from ideation to deployment. Foster collaboration between product, engineering, and business stakeholders for seamless delivery. Architecture & Technology Enablement Direct AI & Data architecture teams to establish and govern scalable, secure, and cost-effective architectural standards, platforms, and solutions. Establish reference architectures, reusable patterns, and governance guardrails for cloud and AI workloads. Ensure platforms remain future-ready through architectural foresight, automation strategy, and technology modernization. Organizational Scope: The organization consists of approximately 40-50 senior architects, product leaders, and technologists operating across strategy, product, and architecture disciplines. Qualifications: Proven experience in senior leadership roles within Data, AI, or Technology domains. Expertise in AI/ML strategy, data platforms, cloud architecture, and enterprise product operating models. Strong executive communication, stakeholder management, and change leadership skills. Demonstrated success with influencing outcomes across large, matrixed organizations without direct ownership of delivery teams. Advanced degree in Computer Science, Data Science, or related field preferred. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills AI Agents, AI Systems, Artificial Intelligence (AI), Generative AI Compensation This job can be performed in District of Columbia with a Pay Range of $373,929.49 - $586,389.43Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Master's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 15 Years +Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
    $138k-188k yearly est. Auto-Apply 1d ago
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  • Director, Program Management - Data Center

    Qualcomm 4.5company rating

    San Diego, CA jobs

    Company Qualcomm Technologies, Inc. Job Area Engineering Services Group, Engineering Services Group > Program Management We are seeking an experienced and highly skilled Program Management Director to lead the planning, execution, and delivery of complex programs spanning data center cards, servers, racks, and lab infrastructure. The ideal candidate will have extensive experience driving end‑to‑end hardware programs, deep familiarity with data center environments and hyperscaler processes, and a proven ability to influence and execute across cross‑functional engineering and operations organizations. This role requires strong leadership, strategic thinking, and exceptional organizational discipline to ensure successful implementation of hardware solutions that align with business objectives and development timelines. Key Responsibilities Own and lead large-scale data center hardware programs-from concept through delivery and sustaining-ensuring schedule, budget, and quality commitments are met. Develop program scope, milestones, resource plans, and success criteria in collaboration with engineering, operations, facilities, procurement, and senior leadership. Drive day‑to‑day program execution, including cross-functional coordination, issue resolution, dependency management, and risk mitigation. Manage program schedules and planning frameworks; proficiency with Microsoft Project or comparable tools is beneficial. Establish and maintain strong vendor and supplier relationships to support hardware procurement and delivery timelines. Lead executive‑level reporting: provide clear program status updates, risks, and escalation paths to stakeholders and leadership. Ensure compliance with industry standards, regulatory requirements, and best practices in data center hardware development and sustaining operations. Oversee program budgets, track financials, and ensure cost‑effective execution. This is an office‑based position in San Diego and is expected to comply with the Company's onsite work policy. Minimum Qualifications Bachelor's degree in Engineering, Computer Science, or related field. 8+ years of Program Management or related work experience. Preferred Qualifications Extensive experience in program management with a track record of delivering complex, multi‑disciplinary hardware programs. Hands‑on experience with data center hardware and lab infrastructure development, testing, deployment, and vendor management. Strong understanding of data center operations, hardware components, and supporting infrastructure. High-level familiarity with software lifecycle concepts and reliability topics (e.g., RAS, Silent Data Errors) is a plus. Demonstrated ability to lead cross‑functional teams and influence without direct authority. Exceptional organizational, analytical, and problem‑solving skills. Excellent written and verbal communication skills with experience presenting to senior leadership. Proficiency with program management tools and software. Knowledge of industry standards and best practices in hyperscale data center design and operations. Project/Program Management certification (e.g., PMP) is a plus. Pay Range and Other Compensation & Benefits $188,000.00 - $282,000.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales‑incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our U.S. benefits on our benefits page. If you would like more information about this role, please contact Qualcomm Careers. Equal Opportunity Employer Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability-accomodations@qualcomm.com or call Qualcomm's toll‑free number. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. #J-18808-Ljbffr
    $188k-282k yearly 2d ago
  • Senior Manager, Customer Success

    Intercom 4.8company rating

    San Francisco, CA jobs

    Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're expanding our Customer Success organization at Intercom. Our Customer Success team drives growth by ensuring that our customers most effectively use Intercom and our AI Agent Fin to reach their business goals. As a Manager of our High‑Touch Customer Success team at Intercom, you will be responsible for and leading a team of world‑class Customer Success Managers. In this role, you will hire and develop a team of Customer Success Managers (CSMs) to act as trusted advisors who deliver unmatched value to our customers and foster long‑term partnerships. Your leadership will be key in driving customer outcomes with business objectives, directly impacting revenue expansion and retention. What will I be doing? You will hire, manage, and develop a High‑Touch Customer Success team. You will foster a healthy culture of continuous learning, accountability, and excellence on your team. You will act as a bastion of Intercom's values. You will motivate your team to build trusted customer relationships and deliver clearly‑defined value in the pursuit of consistent revenue growth. You will personally own customer relationships to build rapport and strengthen bonds with our customers; you will also serve as an escalation point to resolve customer challenges. You will internally influence cross‑functional partners to ensure we are driving positive customer outcomes. You will effectively represent and advocate for the needs and opportunities of customers within your portfolio. You will proactively forecast, track, and report on KPIs related to growth and retention across your portfolio. You will leverage data insights to inform strategies and optimize team performance. You will look for new and innovative ways to drive the success of our customers. What skills do I need? 2+ years of experience in a leadership role within Customer Success, Account Management, or a related field 5+ years of experience as a CSM, Account Manager, or related customer‑facing role at a B2B technology company; experience with consumption‑based pricing is a plus. Demonstrated success in driving revenue growth and achieving portfolio targets A passion for teaching, developing, and growing others Exceptional relationship‑building and communication skills with cross‑functional partners such as regional sales leadership and product/engineering teams to drive positive customer outcomes, as well as customers in the Small Business, Mid‑Market, and Key Account segments Ability to identify, analyze, and find creative solutions to complex problems Able to drive clarity for their team amid shifting priorities and competing initiatives Capable of handling competing priorities and projects in a fast‑paced environment High energy, self‑starter comfortable with ambiguity in entrepreneurial environments Ability to identify bottlenecks within internal processes, as well as design/implement repeatable and scalable solutions We are a well‑treated bunch with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In‑office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. The OTE range for candidates within the Greater Chicago Area is $203,875 - $251,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of any protected group status under any applicable law. #J-18808-Ljbffr
    $203.9k-251.6k yearly 2d ago
  • Global Real Estate & Workplace Director

    Lumentum Operations LLC 4.5company rating

    San Jose, CA jobs

    A global technology company in San Jose is seeking a Director of WorkPlace & Corporate Global Real Estate to lead real estate strategies and support organizational growth. This role demands extensive experience in global facilities management, strong interpersonal skills, and a strategic approach to workplace planning. The ideal candidate is results-oriented and has a background in high-tech environments. The position offers a competitive salary range of $164,650 - $235,200. #J-18808-Ljbffr
    $164.7k-235.2k yearly 1d ago
  • Senior Manager, Strategic Sourcing & Supply Chain

    Unifi 4.4company rating

    Atlanta, GA jobs

    Unifi is the nation's largest aviation services provider, with over 40K team members and a global footprint spanning over 230 airports in the U.S., Canada, and the UK & Ireland. We deliver reliable, high-quality aviation services in partnership with some of the world's leading airlines. At Unifi, you'll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do. The Senior Manager of Strategic Sourcing & Supply Chain will lead sourcing strategies, supplier relationship management, and supply chain optimization initiatives to drive cost savings, ensure continuity of supply chain, and support organizational growth. This role requires a strong blend of strategic thinking, operational execution, and leadership skills to manage complex supplier networks and deliver value across the enterprise. As such, this position will lead cross-functional initiatives to align procurement and supply chain operations with business objectives, drive innovation, and mitigate risks. ------------------------- Key Responsibilities: * Strategic Sourcing: * Develop and implement end-to-end sourcing strategies for key categories, partnering with cross-functional stakeholders and commercial task forces to achieve cost, quality, delivery, and overall value objectives. * Conduct market analysis, benchmarking, and supplier evaluations to identify opportunities for value creation. * Champion supplier qualification, selection, evaluation, and development-including issuing RFI, RFQ, and RFP processes. * * Lead supply chain optimization initiatives to improve efficiency, reduce costs, and enhance service levels. * * Build and maintain strong relationships with strategic suppliers to ensure measured and sustained performance and their contribution of innovation as part of their overall value proposition. o Monitor supplier performance and ensure compliance with quality, sustainability, legal and ethical standards. * Negotiate contracts, terms, and pricing agreements to optimize total cost of ownership, required legal protection, and overall value creation. * Operational Excellence * Oversee procurement processes, inventory management, and logistics operations. * Implement best practices in demand planning, forecasting, and supply chain analytics. * Drive continuous improvement through technology adoption and process automation. * Cross-Functional Collaboration * Partner with all relevant stakeholder teams to align sourcing strategies with business needs and overall requirements. * Support new product and service introductions and market expansion through effective supply chain planning. * Supply Chain Optimization: * Collaborate with cross-functional stakeholder teams (to streamline processes and improve supply chain efficiency. * Monitor inventory levels, lead times, logistics, to ensure continuity of supply and mitigate risks. * Risk Management: * Understand all aspects of the supply chain. * Identify and manage supply chain risks, including geopolitical, financial, and operational factors. * Develop contingency plans to address potential disruptions. * Leadership & Team Development: * Lead and mentor a team of sourcing professionals, fostering a culture of collaboration and continuous improvement. * Set clear goals, measure performance, and provide coaching to drive results. o Foster a culture of collaboration, innovation, accountability, service and results. ------------------------- Qualifications: * Bachelor's degree in Supply Chain Management, Finance, Economics, Business, or related field (MBA preferred). * 5 years of experience in strategic sourcing, procurement, or supply chain management, with at least 3 years in a leadership role. * Strong negotiation, analytical, and project management skills. * Proficiency in ERP systems and sourcing tools; advanced Excel skills. * Excellent communication and stakeholder management abilities. * Ability to intuitively and effectively lead and influence others in/outside span of care and organization altogether. ------------------------- Preferred Skills: * Experience in global sourcing and managing complex supplier networks. * Knowledge of sustainability and ESG principles in supply chain. * Certifications such as CPSM, CSCP, or PMP are a plus. ------------------------- Key Competencies: * Strategic thinking and problem-solving. * Excellent communication and stakeholder management. * Data-driven decision-making and financial acumen. * Ability to manage complexity and drive change.
    $91k-126k yearly est. 23h ago
  • General Manager - Low Voltage - Construction

    Granite Communication and Security LLC 4.7company rating

    Tampa, FL jobs

    The Opportunity This is a unique opportunity to join Granite Communications and Security, a rapidly growing national provider of CCTV, Access Control, ISP, and VoIP solutions. This role provides full ownership of national operations, including P&L performance, operational execution, and strategic growth across multiple markets. Granite Communications and Security is seeking a General Manager to lead and scale operations across the United States. This leader will be responsible for standardizing processes, scaling project delivery, and building high-performing teams, while maintaining accountability for financial performance, staffing, and operational consistency nationwide. The ideal candidate is a hands-on, results-driven leader capable of operating at both the strategic and execution levels to support continued national expansion. Key Responsibilities Overall Leadership - Manage operations, Lead, coach, and develop PMs, APMs, Estimators, projects, systems, and profitability. Project Oversight - Supervise planning, budgeting, scheduling, and execution of residential and commercial construction projects from start to finish. Financial Management - Create and manage budgets, track expenses, and oversee divisional financials (P&L, balance sheets, income statements). Manage the operations budget and drive branch profitability. Partner with Sales to support growth and new business opportunities. Process Implementation - Build and improve workflows, systems, and operational structures to maximize efficiency and profitability. Resource Coordination - Manage labor, subcontractors, vendors, and materials to meet project requirements and timelines. Quality & Compliance - Ensure work meets codes, regulations, and company quality standards. Team Management - Hire, lead, and develop project managers and subcontractors. Client & Stakeholder Communication - Serve as the primary point of contact, providing updates and resolving concerns. Conduct regular 1:1 meetings focused on development, performance, and KPIs. Model a customer-first approach and lead the team to achieve 100% completion rate. Risk Management - Identify challenges early and implement strategies to mitigate risks. Monitor industry trends and implement best practices. Develop and execute annual business plans aligned with company goals. Step in to estimate or manage projects as needed to support branch capacity. Qualifications 8+ years of leadership experience in low voltage, electrical, or systems integration. Strong hands-on knowledge of structured cabling, access control, CCTV, intrusion, AV, DAS, or related systems. Proven experience managing crews, projects, and financial performance. What Success Looks Like Projects delivered on time, on budget, and with high customer satisfaction. Strong gross margins and healthy branch financial performance. Engaged, accountable, and high-performing operations team. Improved operational efficiency and scalable processes. Strong subcontractor partnerships supporting regional growth. Hands-on leadership while building scalable infrastructure. Capacity for planning and operating controls. Leadership development. (not just supervision) Compensation & Benefits Competitive salary based on experience and scope Performance-based bonus or incentive plan Benefits package include health insurance, Holiday pay, and PTO. Job Type: Full-time Pay: $140,000 to $170,000 Plus bonus (DOE) Ability to Commute: Lutz, FL (Required) Ability to Relocate: Tampa, FL: Relocate before starting work (Required) Work Location: In person
    $40k-73k yearly est. 2d ago
  • Project Manager

    CPS Outdoors 4.0company rating

    Miami, FL jobs

    CPS Outdoors specializes in designing and building high-quality custom pools and outdoor spaces that combine style, functionality, and durability. By focusing on delivering exceptional craftsmanship, the company creates unique environments that transform outdoor areas. Known for customer satisfaction and innovative designs, CPS Outdoors is a trusted partner for creating tailored outdoor solutions. Role Description This is a full-time hybrid role for a Project Manager based in Miami, FL, with some flexibility for remote work. The Project Manager will oversee the planning, coordination, and execution of custom pool and outdoor space projects. Responsibilities include managing project timelines and budgets, ensuring quality control through inspections, coordinating with suppliers and vendors, and optimizing logistics for successful project delivery. Regular communication with clients and team members is essential to ensure seamless project progression and customer satisfaction. Qualifications Strong expertise in Project Management, including planning, coordinating, and executing projects Skills in Expediting and Expeditor roles to streamline project schedules and meet deadlines Proficiency in Inspection processes to ensure quality standards are met Experience in Logistics Management for efficient resource allocation and coordination Excellent communication, organizational, and problem-solving abilities Adaptability to work in a hybrid role, balancing on-site and remote responsibilities Previous experience in construction or outdoor design is a plus
    $63k-95k yearly est. 2d ago
  • Director of Brand Design - Lead Global Brand System

    Intercom 4.8company rating

    San Francisco, CA jobs

    A technology company specializing in customer service solutions is seeking a Director of Brand Design to define and amplify its brand across various platforms. This senior leadership position entails managing a high-performing team, crafting a cohesive brand identity, and ensuring design serves as a strategic driver for business growth. The ideal candidate has over 10 years of experience and a proven ability to steer brand strategy in fast-paced environments. #J-18808-Ljbffr
    $147k-223k yearly est. 1d ago
  • Enterprise Project Manager

    Cogent Infotech 4.5company rating

    Columbia, SC jobs

    Duration: 12 Months Job Responsibilities: Our client is seeking a Project Manager on multiple IT projects. The Project Manager will interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for project plans, portfolio/program plans, metrics, reports and project management documentation. General Duties: Assists with developing business requirements. Building a project plan and executing to that plan. Managing project risks and issues. Ensuring that all deliverables and activities are completed with high quality and in a timely fashion. Reporting on project status and strategies orally and in writing. The Project Manager will interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for project plans, portfolio/program plans, metrics, reports and project management documentation. Preferred Skills: Healthcare Delivery Systems Required Education: Bachelor's degree Required Certifications: Project Management Professional Certification (PMP Desired Skills and Experience: Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access and Excel Experience working with risk management, including risk triggers and managing risks to project plan tasks. Ability to create and document key project management documents and artifacts Superb communications skills (written and oral) Effective listener Willingness and ability to effectively engage with people and organizations; ability to get people with competing, diverse interests to work together Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory Must be able to manage multiple high profile, high priority projects at one time People Skills Superb written and oral communications skills, including the ability to give presentations to executive management. Strong proficiency in English is required. Required Skills (rank in order of Importance): 3-5+ years of experience in project management 1-3+ years of project management in a healthcare insurance information technology environment. Medicaid Project planning experience, including effort estimation on technical tasks and resource allocation.
    $85k-112k yearly est. 2d ago
  • Scaled Partner Enablement Manager

    Intercom 4.8company rating

    San Francisco, CA jobs

    Intercom colaborar da conbarada iric corporol ICG. Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution Reliability Is traffack with Int. Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is rapidly scaling its Partner Ecosystem, and the effectiveness of this growth depends on our ability to train hundreds of partners efficiently and consistently. We are looking for a highly motivated Scaled Partner Enablement Program Manager to own the end‑to‑end enablement content strategy, creation, and delivery for our entire partner base through digital channels. This role JAXBElement the engine behind our partner's readiness and growth, ensuring every partner, regardless of tier or location, has access to world‑class learning assets across Sales, Technical, and Services competencies. What will I be doing? Design, develop, and maintain high‑quality enablement content and learning paths across three core partner competency areas: Sales Enablement, Technical Enablement, and Services Enablement. Manage the Partner Learning Management System (LMS) and Partner Enablement Hub as primary delivery mechanisms, ensuring content is current, intuitive, and engaging. Establish and manage a scaled content calendar, working with subject‑matter experts (SMEs) across Partner Management, Product Marketing, and Go‑to‑Market teams to transform complex information into digestible training modules. Own and optimize partner engagement metrics: including the number of partners completing modules, completion rates, and click‑through rates (CTRs) on key assets to demonstrate the impact of the scaled motion. Continuously audit, update, and retire obsolete content to maintain a high level of content hygiene and partner experience. Report to the Senior Director of Enablement, providing regular updates on scaled program performance and engagement analytics. What skills do I need? 5+ years of progressive experience in Enablement or Learning & Development, preferably in a B2B SaaS or Partner/Channel environment. Proven expertise in designing and developing scalable digital learning content (e.g., e‑learning modules, video scripts, certification programs). Deep familiarity with managing and administering a Partner LMS (e.g., Docebo) and a content management system (CMS) or sales enablement platform (e.g., Highspot) for content distribution. Strong analytical skills with experience using platform data to measure content effectiveness and drive engagement improvements. Exceptional written and verbal communication skills, with the ability to translate complex product/technical concepts into clear, action‑oriented partner training. Experience with PRM tools like Impartner or Partnerize is a plus. We are a well‑treated bunch with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In‑office bicycle storage Fun events for Intercomrades, friends, and family! The base salary range for archives within the San Francisco Bay Area is \$157,500 - \$191,000. Actual base pay will depend on a variety of factors such as education, skills, experience. #LI‑Hybrid Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier, and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. Intercom values diversity and is committed to equal employment opportunity. Intercom will not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, veteran status, disability, or any other protected characteristic. #J-18808-Ljbffr
    $157.5k-191k yearly 3d ago
  • RevOps: Solutions Operations Manager for ProServ & SE

    Intercom 4.8company rating

    San Francisco, CA jobs

    A leading AI customer service company is seeking a Solutions Operations Manager in San Francisco to enhance operational processes across its Professional Services and Solutions Engineering teams. The ideal candidate has over 5 years of experience in a high-growth SaaS or AI environment, strong analytics skills, and a track record of effective project management. This role offers competitive salary and benefits, hybrid working conditions, and opportunities for professional growth. #J-18808-Ljbffr
    $69k-123k yearly est. 1d ago
  • Project Manager

    Spectrum Lighting San Antonio 4.3company rating

    San Antonio, TX jobs

    Spectrum Lighting, based in South Texas, is a premier lighting manufacturer's representative. Specializing in high-quality lighting solutions for diverse industries and applications, we blend art and science to deliver innovative and efficient lighting designs. Our focus is on creating value through precision, technology, and beauty to meet the specific needs of each project. We are dedicated to exceeding client expectations and contribute to shaping inspiring and functional spaces. Role Description This is a full-time, on-site role for a Project Manager at our San Antonio, TX location. The Project Manager will be responsible for planning and coordinating lighting projects, ensuring timely delivery, managing project progress, and maintaining communication with clients, team members, and vendors. The role also involves overseeing logistics, tracking project timelines, and ensuring adherence to quality standards and client requirements. Qualifications Project Management skills, including the ability to coordinate tasks, manage project timelines, and ensure successful project delivery Knowledge of the lighting industry or related fields Experience in Expediting and Logistics Management to track and ensure the timely delivery of project components Skills in Inspection and quality control to ensure project outcomes meet the required standards Strong organizational, problem-solving, and communication skills Proficiency in project management tools and software is an advantage Bachelor's degree in Business Administration, Project Management, or a related field is preferred
    $68k-106k yearly est. 2d ago
  • Project Manager

    Service Electric Company 4.2company rating

    Dunbar, WV jobs

    The Project Manager manages complex projects with autonomy and accountability. This role includes leading subcontractor and vendor coordination, tracking and controlling project budgets, executing contracts, and preparing regional financial reports. The role ensures adherence to safety and compliance standards while managing scope, schedule, and field performance. They are responsible for analyzing reports, recommending changes, and resolving issues that affect project delivery. Note: This posting is for one available position. The selected candidate may work on-site at either our Indianapolis, IN, office or our Dunbar, WV, office. POSITION FUNCTIONS Project Planning and Coordination Create project plans, schedules, purchase orders and sub-contracts. Coordinate subcontractor and vendor resources. Work with Project Managers and sub-contractors to establish contracts and coordinate resources and billing. Ensure adherence to quality standards, safety protocols, and regulatory requirements across all projects by team members and subcontractors. Coordinate with field leadership, Estimating, Safety, and other departments to ensure the successful completion of projects. Budgeting and Cost Control Develop project forecasting for regional construction projects, ensuring profitability and cost-effectiveness. Establish project budgets, invoicing, revenue and cost accrual, and creation of project timesheets. Track project expenditures and project changes. Track, verify, approve, and code subcontractor and vendor invoicing. Work with Accounts Payable and Receivables on monthly revenue and cost accruals. Manage change order pricing and submission. Monitor and control indirect costs. Documentation and Reporting Prepare reports, including cost reports and regional financial reports. Review and approve internal and external reports including project budgeting, project cash flow forecast, and project status reports. Analyze reports to identify potential and actual risks and make recommendations and decisions. Oversee and communicate risk registers. Project Execution and Management Manage all aspects of project execution (scope, schedule, safety, subcontracts). Ensure adherence to quality standards, safety protocols, and regulatory requirements across all projects by team members and subcontractors. Monitor project progress, identify issues and delays, and implement actions. Meet with Field Leadership to develop work plans and review performance. Create and archive projects in YARDZ - coordinate with Fleet Managers to maintain accuracy. Closeout completed projects (final invoicing, lessons learned, close-out subcontracts/PO's). Customer Relationship Management Act as a primary point of contact for the customer. Collaborate with customers to identify opportunities for additional services. Review contracts and make recommendations to Executive Management. Team Leadership and Development Perform site visits to meet and collaborate with crews and field leadership. Manage, develop, and mentor Project Coordinators and Project Manager Is promoting a culture of accountability, teamwork, and excellence. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor's degree in Construction Management, Engineering, or related field or equivalent knowledge or skills obtained through a combination of education, training, and experience. 2+ Years of project management experience, preferably in the electrical construction field ( in addition to the educational equivalency). Strong experience in Microsoft Office, specifically Excel. KNOWLEDGE, SKILLS, AND ABILITIES Organized with a strong attention to detail. Strong ability to identify and solve issues. Good analytical and problem-solving skills. Strong written and verbal communication skills. Strong interpersonal and customer service skills. Self-motivated. Strong project management skills, capable of handling multiple projects concurrently with good time management. Ability to build and foster relationships with team members. Ability to maintain confidentiality. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: None LICENSES AND CERTIFICATIONS: None SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Moderate WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice. Service Electric Company provides Equal Employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $70k-103k yearly est. 4d ago
  • Project Manager

    Service Electric Company 4.2company rating

    Indianapolis, IN jobs

    The Project Manager manages complex projects with autonomy and accountability. This role includes leading subcontractor and vendor coordination, tracking and controlling project budgets, executing contracts, and preparing regional financial reports. The role ensures adherence to safety and compliance standards while managing scope, schedule, and field performance. They are responsible for analyzing reports, recommending changes, and resolving issues that affect project delivery. Note: This posting is for one available position. The selected candidate may work on-site at either our Indianapolis, IN, office or our Dunbar, WV, office. POSITION FUNCTIONS Project Planning and Coordination Create project plans, schedules, purchase orders and sub-contracts. Coordinate subcontractor and vendor resources. Work with Project Managers and sub-contractors to establish contracts and coordinate resources and billing. Ensure adherence to quality standards, safety protocols, and regulatory requirements across all projects by team members and subcontractors. Coordinate with field leadership, Estimating, Safety, and other departments to ensure the successful completion of projects. Budgeting and Cost Control Develop project forecasting for regional construction projects, ensuring profitability and cost-effectiveness. Establish project budgets, invoicing, revenue and cost accrual, and creation of project timesheets. Track project expenditures and project changes. Track, verify, approve, and code subcontractor and vendor invoicing. Work with Accounts Payable and Receivables on monthly revenue and cost accruals. Manage change order pricing and submission. Monitor and control indirect costs. Documentation and Reporting Prepare reports, including cost reports and regional financial reports. Review and approve internal and external reports including project budgeting, project cash flow forecast, and project status reports. Analyze reports to identify potential and actual risks and make recommendations and decisions. Oversee and communicate risk registers. Project Execution and Management Manage all aspects of project execution (scope, schedule, safety, subcontracts). Ensure adherence to quality standards, safety protocols, and regulatory requirements across all projects by team members and subcontractors. Monitor project progress, identify issues and delays, and implement actions. Meet with Field Leadership to develop work plans and review performance. Create and archive projects in YARDZ - coordinate with Fleet Managers to maintain accuracy. Closeout completed projects (final invoicing, lessons learned, close-out subcontracts/PO's). Customer Relationship Management Act as a primary point of contact for the customer. Collaborate with customers to identify opportunities for additional services. Review contracts and make recommendations to Executive Management. Team Leadership and Development Perform site visits to meet and collaborate with crews and field leadership. Manage, develop, and mentor Project Coordinators and Project Manager Is promoting a culture of accountability, teamwork, and excellence. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor's degree in Construction Management, Engineering, or related field or equivalent knowledge or skills obtained through a combination of education, training, and experience. 2+ Years of project management experience, preferably in the electrical construction field ( in addition to the educational equivalency). Strong experience in Microsoft Office, specifically Excel. KNOWLEDGE, SKILLS, AND ABILITIES Organized with a strong attention to detail. Strong ability to identify and solve issues. Good analytical and problem-solving skills. Strong written and verbal communication skills. Strong interpersonal and customer service skills. Self-motivated. Strong project management skills, capable of handling multiple projects concurrently with good time management. Ability to build and foster relationships with team members. Ability to maintain confidentiality. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: None LICENSES AND CERTIFICATIONS: None SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Moderate WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice. Service Electric Company provides Equal Employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $65k-95k yearly est. 4d ago
  • Senior Manager, Total Rewards and Payroll

    Rise Broadband 3.9company rating

    Englewood, CO jobs

    is filled. The Senior Manager - Total Rewards is responsible for the strategic oversight and operational management of Payroll, Compensation, Benefits, Compliance, and the organization's overall Total Rewards programs. This role ensures that Total Rewards strategies align with organizational objectives, support talent attraction and retention, and remain competitive within the marketplace. The position is accountable for ensuring all programs are administered consistently, accurately, and in full compliance with company policies and applicable federal, state, and local regulations through regular audits, reporting, and stakeholder engagement. Essential Duties/Responsibilities Payroll Oversee, support, and train payroll operations for all employees, including wages, overtime, paid time off, commissions, bonuses, garnishments, and deductions. Ensure compliance with federal, state, and local payroll laws and tax regulations. Partner with the Manager - Total Rewards to prepare and submit payroll tax filings and year-end reporting accurately and on time. Produce payroll-related reports for management, compliance, and accounting purposes. Maintain payroll records and historical data to support audits and regulatory compliance. Assist in the development and enforcement of payroll policies, procedures, and controls. Provide limited after-hours support as required. Total Rewards Provide leadership oversight for all Total Rewards programs and team members. Cross-train and serve as backup for the Total Rewards Manager - Payroll & Compensation and the Total Rewards - Benefits & Leave of Absence Specialist. Collaborate closely with the Manager - Total Rewards to ensure alignment and operational effectiveness. Ensure regulatory compliance across all Total Rewards programs, including Payroll, Compensation, and Benefits. Partner with internal teams to support compensation, payroll, benefits, and related Total Rewards initiatives. Serve as an escalation point for employees, management, direct reports, and internal or external partners. Manage relationships with external vendors, third-party administrators, and brokers. Promote best practices, policy adherence, and a positive employee experience across the organization. Compensation Oversee base salary and incentive programs aligned with organizational strategy and talent objectives. Lead and conduct market analyses to evaluate internal roles and ensure competitive compensation positioning. Participate in salary administration, including the development and maintenance of salary ranges and support of incentive, bonus, recognition, merit, and base increase programs. Ensure all compensation practices comply with applicable laws and regulations. Support budgeting, strategic planning, and compensation-related procedural improvements. Facilitate and oversee performance-based compensation review processes. Perform additional duties as assigned. Job Requirements Bachelor's degree or equivalent work experience required; advanced degree or equivalent combination of education and experience preferred. 8+ years' combined experience in payroll, benefits and/or compensation. Advanced proficiency in Microsoft Office Suite; experience with systems such as ADP, UKG, Dayforce, or similar platforms preferred. Exceptional written, verbal, and interpersonal communication skills. Demonstrated ability to negotiate, mediate, and resolve complex issues with employees, leaders, and service providers. Strong analytical, organizational, and administrative capabilities. Ability to adapt to a fast-paced, evolving environment. Proven ability to handle sensitive information with confidentiality and discretion Working Conditions Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Working conditions may include being in an open (shared) cubicle/workspace area. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: *****************************************************
    $91k-127k yearly est. Auto-Apply 12d ago
  • Senior Manager, Total Rewards and Payroll

    Rise Broadband 3.9company rating

    Englewood, CO jobs

    is filled. The Senior Manager - Total Rewards is responsible for the strategic oversight and operational management of Payroll, Compensation, Benefits, Compliance, and the organization's overall Total Rewards programs. This role ensures that Total Rewards strategies align with organizational objectives, support talent attraction and retention, and remain competitive within the marketplace. The position is accountable for ensuring all programs are administered consistently, accurately, and in full compliance with company policies and applicable federal, state, and local regulations through regular audits, reporting, and stakeholder engagement. Essential Duties/Responsibilities Payroll Oversee, support, and train payroll operations for all employees, including wages, overtime, paid time off, commissions, bonuses, garnishments, and deductions. Ensure compliance with federal, state, and local payroll laws and tax regulations. Partner with the Manager - Total Rewards to prepare and submit payroll tax filings and year-end reporting accurately and on time. Produce payroll-related reports for management, compliance, and accounting purposes. Maintain payroll records and historical data to support audits and regulatory compliance. Assist in the development and enforcement of payroll policies, procedures, and controls. Provide limited after-hours support as required. Total Rewards Provide leadership oversight for all Total Rewards programs and team members. Cross-train and serve as backup for the Total Rewards Manager - Payroll & Compensation and the Total Rewards - Benefits & Leave of Absence Specialist. Collaborate closely with the Manager - Total Rewards to ensure alignment and operational effectiveness. Ensure regulatory compliance across all Total Rewards programs, including Payroll, Compensation, and Benefits. Partner with internal teams to support compensation, payroll, benefits, and related Total Rewards initiatives. Serve as an escalation point for employees, management, direct reports, and internal or external partners. Manage relationships with external vendors, third-party administrators, and brokers. Promote best practices, policy adherence, and a positive employee experience across the organization. Compensation Oversee base salary and incentive programs aligned with organizational strategy and talent objectives. Lead and conduct market analyses to evaluate internal roles and ensure competitive compensation positioning. Participate in salary administration, including the development and maintenance of salary ranges and support of incentive, bonus, recognition, merit, and base increase programs. Ensure all compensation practices comply with applicable laws and regulations. Support budgeting, strategic planning, and compensation-related procedural improvements. Facilitate and oversee performance-based compensation review processes. Perform additional duties as assigned. Job Requirements Bachelor's degree or equivalent work experience required; advanced degree or equivalent combination of education and experience preferred. 8+ years' combined experience in payroll, benefits and/or compensation. Advanced proficiency in Microsoft Office Suite; experience with systems such as ADP, UKG, Dayforce, or similar platforms preferred. Exceptional written, verbal, and interpersonal communication skills. Demonstrated ability to negotiate, mediate, and resolve complex issues with employees, leaders, and service providers. Strong analytical, organizational, and administrative capabilities. Ability to adapt to a fast-paced, evolving environment. Proven ability to handle sensitive information with confidentiality and discretion Working Conditions Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Working conditions may include being in an open (shared) cubicle/workspace area. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: *****************************************************
    $91k-127k yearly est. 12d ago
  • Senior Manager, Total Rewards and Payroll

    Rise Broadband 3.9company rating

    Roanoke, TX jobs

    is filled. The Senior Manager - Total Rewards is responsible for the strategic oversight and operational management of Payroll, Compensation, Benefits, Compliance, and the organization's overall Total Rewards programs. This role ensures that Total Rewards strategies align with organizational objectives, support talent attraction and retention, and remain competitive within the marketplace. The position is accountable for ensuring all programs are administered consistently, accurately, and in full compliance with company policies and applicable federal, state, and local regulations through regular audits, reporting, and stakeholder engagement. Essential Duties/Responsibilities Payroll Oversee, support, and train payroll operations for all employees, including wages, overtime, paid time off, commissions, bonuses, garnishments, and deductions. Ensure compliance with federal, state, and local payroll laws and tax regulations. Partner with the Manager - Total Rewards to prepare and submit payroll tax filings and year-end reporting accurately and on time. Produce payroll-related reports for management, compliance, and accounting purposes. Maintain payroll records and historical data to support audits and regulatory compliance. Assist in the development and enforcement of payroll policies, procedures, and controls. Provide limited after-hours support as required. Total Rewards Provide leadership oversight for all Total Rewards programs and team members. Cross-train and serve as backup for the Total Rewards Manager - Payroll & Compensation and the Total Rewards - Benefits & Leave of Absence Specialist. Collaborate closely with the Manager - Total Rewards to ensure alignment and operational effectiveness. Ensure regulatory compliance across all Total Rewards programs, including Payroll, Compensation, and Benefits. Partner with internal teams to support compensation, payroll, benefits, and related Total Rewards initiatives. Serve as an escalation point for employees, management, direct reports, and internal or external partners. Manage relationships with external vendors, third-party administrators, and brokers. Promote best practices, policy adherence, and a positive employee experience across the organization. Compensation Oversee base salary and incentive programs aligned with organizational strategy and talent objectives. Lead and conduct market analyses to evaluate internal roles and ensure competitive compensation positioning. Participate in salary administration, including the development and maintenance of salary ranges and support of incentive, bonus, recognition, merit, and base increase programs. Ensure all compensation practices comply with applicable laws and regulations. Support budgeting, strategic planning, and compensation-related procedural improvements. Facilitate and oversee performance-based compensation review processes. Perform additional duties as assigned. Job Requirements Bachelor's degree or equivalent work experience required; advanced degree or equivalent combination of education and experience preferred. 8+ years' combined experience in payroll, benefits and/or compensation. Advanced proficiency in Microsoft Office Suite; experience with systems such as ADP, UKG, Dayforce, or similar platforms preferred. Exceptional written, verbal, and interpersonal communication skills. Demonstrated ability to negotiate, mediate, and resolve complex issues with employees, leaders, and service providers. Strong analytical, organizational, and administrative capabilities. Ability to adapt to a fast-paced, evolving environment. Proven ability to handle sensitive information with confidentiality and discretion Working Conditions Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Working conditions may include being in an open (shared) cubicle/workspace area. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: *****************************************************
    $80k-114k yearly est. 12d ago
  • Program Manager II - Business Features

    Echostar 3.9company rating

    Littleton, CO jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. **Job Duties and Responsibilities** This Business Feature Program Manager II will be working within the Retail Wireless Platform and Project Management Team under the Retail Wireless Operations team gathering and defining business requirements. In this role, you will work cross-functionally with stakeholders to identify and capture critical requirements for new and existing products and services. Your goal is to ensure our solutions meet market demands and drive customer satisfaction. **Key Responsibilities:** + Understand the industry trends, customer needs, and competitive landscape within the wireless sector + Engage with stakeholders, including Marketing, Customer Care, Legal, and other teams, to gather business requirements and define product features + Document and manage requirements, creating clear and comprehensive requirement documents to guide the IT team on the product development + Act as a bridge between technical and non-technical teams, ensuring clear communication and understanding of goals and customer needs + Collaborate with design and UX teams to create intuitive and customer-friendly products + Provide guidance to team members, fostering a culture of collaboration, creativity, curiosity, and accountability + Ensure scope alignment and technical understanding of business goals + Communicate effectively with stakeholders, including executive leadership + Identify, manage, and mitigate business risks; support conflict resolution and root cause analysis + Collaborate with product and IT teams to develop and implement solutions that enhance efficiency and business performance **Skills, Experience and Requirements** **Education and Experience:** + BA/BS in a technical or business discipline + 3+ years of Business Analyst or Product Management experience with a focus on the wireless industry or telecommunications, or an equivalent combination of education and experience + Previous requirement gathering experience + Understanding of wireless technologies, standards, and regulatory considerations is a plus **Skills and Qualifications:** + Exceptional analytical, problem-solving, and project management skills + Collaborative, customer-focused, and proactive in a fast-paced environment + Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict + Strong experience in collaborating across the Enterprise and managing expectations of cross-functional team members + Experienced in capturing, documenting, and managing cross-functional team impacts + Self-motivated with strong, analytical and problem-solving skills; familiarity with problem solving frameworks preferred + Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes + Experience creating technical business requirements for large-scale company initiatives + Proficiency using Google Suite, Rally, Atlassian, and other PM tools Visa sponsorship not available for this role **Salary Ranges** Compensation: $83,160.00/Year - $118,800.00/Year **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.
    $83.2k-118.8k yearly Easy Apply 53d ago
  • Program Manager II - Business Features

    Echostar Corporation 3.9company rating

    Littleton, CO jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. Job Duties and Responsibilities This Business Feature Program Manager II will be working within the Retail Wireless Platform and Project Management Team under the Retail Wireless Operations team gathering and defining business requirements. In this role, you will work cross-functionally with stakeholders to identify and capture critical requirements for new and existing products and services. Your goal is to ensure our solutions meet market demands and drive customer satisfaction. Key Responsibilities: * Understand the industry trends, customer needs, and competitive landscape within the wireless sector * Engage with stakeholders, including Marketing, Customer Care, Legal, and other teams, to gather business requirements and define product features * Document and manage requirements, creating clear and comprehensive requirement documents to guide the IT team on the product development * Act as a bridge between technical and non-technical teams, ensuring clear communication and understanding of goals and customer needs * Collaborate with design and UX teams to create intuitive and customer-friendly products * Provide guidance to team members, fostering a culture of collaboration, creativity, curiosity, and accountability * Ensure scope alignment and technical understanding of business goals * Communicate effectively with stakeholders, including executive leadership * Identify, manage, and mitigate business risks; support conflict resolution and root cause analysis * Collaborate with product and IT teams to develop and implement solutions that enhance efficiency and business performance Skills, Experience and Requirements Education and Experience: * BA/BS in a technical or business discipline * 3+ years of Business Analyst or Product Management experience with a focus on the wireless industry or telecommunications, or an equivalent combination of education and experience * Previous requirement gathering experience * Understanding of wireless technologies, standards, and regulatory considerations is a plus Skills and Qualifications: * Exceptional analytical, problem-solving, and project management skills * Collaborative, customer-focused, and proactive in a fast-paced environment * Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict * Strong experience in collaborating across the Enterprise and managing expectations of cross-functional team members * Experienced in capturing, documenting, and managing cross-functional team impacts * Self-motivated with strong, analytical and problem-solving skills; familiarity with problem solving frameworks preferred * Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes * Experience creating technical business requirements for large-scale company initiatives * Proficiency using Google Suite, Rally, Atlassian, and other PM tools Visa sponsorship not available for this role Salary Ranges Compensation: $83,160.00/Year - $118,800.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
    $83.2k-118.8k yearly Easy Apply 28d ago
  • Manager, Lot Operations

    Cox Communications 4.8company rating

    Dallas, TX jobs

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manager, Lot Operations Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Night Compensation Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Manager, Lot Operations is responsible for leading and overseeing the operations for our night shift. Work schedule is Monday - Friday 5:30 PM - 3:00 AM This position manages the daily operations of the lot department, including labor scheduling, directing work assignments, vehicle logistics, placement of vehicles, vehicle movement and vehicle transport. Additionally, manages the lot coordinators, tracking of vehicles and sale day lot flow. Responsibilities Manages and provides direction to supervisors, teams and team members. Ensures systems are in place to efficiently and effectively manage quality work in accordance with company policy and customer expectations. Reviews work volumes, plans and continuously monitors staffing levels to ensure efficiency, quality work and effective customer service. Oversees the full range of Lot Operations activities including: Vehicle check-in, Vehicle movement from check-in to appropriate sales lanes, Vehicle receipt, stock-in and numeration, Post-sale vehicle movement. Reviews team performance against key performance indicators and metrics; develops and executes strategies for improvement. Resolves problems as they arise, including situations such as missing, damaged and late vehicles. Develops and provides weekly reporting on Lot Operations and metrics to Lot Operations and Vehicle Operations leadership. Maintains and builds relationships with current customers, including auction, dealer, commercial and others. Collaborates with other departments and management - ensuring ongoing communications, coordination of activities and a high quality of customer service both internally and externally. Qualifications: Minimum Ability to work Monday - Friday 5:30 PM - 3:00 AM Equivalent combination of education and work-related experience High School Diploma and 10 years of relevant experience in related field. ~OR~ Bachelor's Degree and 6 years of relevant experience in a related field ~OR~ Master's Degree and 4 years of relevant experience in related field. ~OR~ Ph.D and 1 years of relevant experience in related field. 1 year of experience in a leadership role Effective management and decision-making skills. Excellent communication and interaction skills. Effective management, decision-making, and organizational skills. Good computer and software knowledge essential Ability to sit, stand and walk for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception Preferred Reconditioning and/or body shop experience AS400 experience Ability to drive multiple vehicle types, including standard shift, automatic, 5th wheel, semi, RV, and boats Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $25k-34k yearly est. Auto-Apply 7d ago

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