Comcast salaries

working with good people

always wanted employees to sale

healthcare, discount on our products, free admission to Universal Theme park.

401K retirement

training and field promotions

very topdown driven

Great people. Incredibly knowledgable engineers. I enjoy working with my team every day. I look forward to work everyday.

So many people and processes to keep an org this size functional. Not in love with the multiple systems I need to be in at any given time. Would help to have that single pane of glass for everything.

Free Gig Internet Free Cable (all the channels). Lots of opportunities to get involved with community projects that are challenging a rewarding. Yes this is actually a perk because other companies I have worked for really don’t care about this stuff.

They are not panicking and have a pretty cool strategy thru Global Services to open up the entire world.

Better office environment. What I mean is that when I go into the office the open floor plan really limits my ability to work as I am constantly interrupted. Post Covid we are all in hotel cubes and it feels very transient. I think it pushes people to work from home.

I was hired in another area. I spent a little over a year there before being recruited into the role I’m in. Interviews were good. A little long and they really were looking at how I might fit into the culture. Comcast has a great culture of inclusion and diversity and I spent a lot of time talking about.

It’s good. 111k sal 60 k in comish first year at 50% in the first year is not where I want to be but it’s a good start. I anticipate being over 200k this year.

We have better diversity than any company I have ever worked at. We have DEI meeting monthly and there are a ton of ERG’s that I can be part of. If anything you can watch the decline of the middle aged white guy paralleling attitudes and beliefs you will find in the general public.

Having a delighted customer. Period. Nothing beats that. Not even getting paid a lot of money to do it. T

good pay and benefits

Was really great my first 4 years here. I didn't have any complaints beyond some small nit-picky items. Then in Feb. of 2023, things changed in my department. When they lay off people, they expect the remaining people to take over their job descriptions, on top of the job they already have. A lot of the time (at least in my department - VOIP QA) it was pushing people into PM type roles, when they are engineers and not interested in that. If you talk to management, and try to change that, they will not listen to you. As it is cheaper to have your employees do PM jobs, then hire a contractor for that. A lot of people aren't happy about this and are looking for other jobs. I had the best manager ever my first 2 years. Was very supportive, and he even apologized to me for not having any more promotions my 2nd year on the job. When I said, I had just started, so, wasn't expecting a promotion right away, as there were also people with more technical experience than me there too that weren't promoted yet, he told me to not talk like that. He was worth his weight in gold. Then he retired.... My next manager was a former engineer 5 whom they paid to take over his job. (Again budget cuts, and didn't want to hire someone externally with experience.) She was fine in the beginning, but when I was getting praise from PMs, and technical employees for a job well done, I didn't hear any feedback from her. Then, in Feb. 2023, she tells me - after 4 years on the job - that I have time management issues, and have to send her a daily summary/status... Seriously... When, after a few months, I IM her and say that I think I know what I'm doing, and can I stop this? She doesn't reply. 0 management skills, and cowardice... When I talk to her directly, she finally changes it to weekly summaries instead... Then she gives me a review in August -after 4 years of positive reviews and no job performance change on my part- that says that according to people I work with that she talked to, I don't know how to find the point of error for testing and also, I assume if I find an issue when testing, it's the vendor's fault. All not true. I was also told that when the lead engineer was explaining to me how to do something, I took notes, but then still had questions. Normal response. Being an engineer 1, sometimes, I need more explanations then lead engineers to understand something. Yet, then again, she said that if I didn't improve by the next review, I would be

free cable, (base price) internet, and land line phones. (Have to pay modem and set top box rental fees - very low.) You get a disount on Comcast mobile.

nothing. Reevaluate how you see employees, we are human, not numbers!!!

get rid of every single manager and upper level talent and replace them with competent people. they are too full of themselves, and don't make it a pleasant enviornment to work in.

Some great people to work with, who are caring and empathetic, and will help you when needed. Those I can count on 1 hand though. The rest aren't worth it.

good pay and benefits

Management is full of itself, likes to play politics and micromanage. Because of budget cuts, when people retire, get another job, get laid off, or get promoted into a management position from a staff position, they are not replaced and their work is split between 2 people in top of their original job. So you have to sometimes work overtime to finish everything. Managment drinks the cool aid and thinks that the company is so great and can do no wrong. Everytime you say something negative about the company anonymously on the employee survey, they find a reason to disount it, and theink the company is great. Your concerns will not get addressed. People like to play politics, so be careful of people who are nice to your face, and then say negative things about your performance, and that ends up on you performance review. Not the company I joined a couple years ago... Budget cuts have ruined everything. Not worth your time. Don't work here...

free cable, (base price) internet, and land line phones. (Have to pay modem and set top box rental fees - very low.) You get a disount on Comcast mobile.

The work is face paced and challenging.

The culture has changed significantly since RTO. There has been a lot of leadership changes that make it difficult to keep up with the strategy and vision.

Retirement benefits/stock options

Flexible shifts, good leadership, some advancement opportunities depending on skills.

Current position does not pay fair amount compared to colleagues hired after me, doing same job.

Courtesy services, health benefits, HSA Plans.

Pay / Commission

Stress, Micromanagement, System Errors

Favorite perk: Commission

Health benefits

Promoting from within process

Discounted service not having to pay full price for the service

Work life balance has been great.

salary is poor. Work hours are not great.

6% 401(K) contribution

Flexibility, motivating, great pay and benefits.

Depending on the position and the manager, at times it could be very stressful, long working hours and little recognition or appreciation.

Discounted cable, tuition reimbursement, paid time off, bonus pay and etc. they are very generous and pay very well with great benefits!

work schedule and the training

not many opportunities for advancement

discounted services

The company was great

Management was probably the worst I’ve ever experienced

PTO Sick time and retirement benefits

Work culture, benefits, pay

no complaints

courtesy service, recognition/rewards, people

Good pay and bebfits

When the Pandemic sent us to work from home

401K and ESOP

None

Wasnt inclusive, management was not educated nor understood the roll

Working hybrid

PPE equipment was available during covid

Poor management, unequal job assignments, low pay high responsibilities, many rude customers.

Met some good people during my time with the company.

The politicizing, liberal indoctrination, woke. The “courtesy services” is laughable overpaying for low quality service. Underpaid. Outsourced agents are garbage yet Comcast continues to hire more. Difficulty reaching customer service with service issues. Leadership advises employees to reach out to leadership and not go through customer care for service related technical issues. Underpaid, and annual pay raises are a joke. Dealing with customers intentionally mislead by agents using aggressive sales tactics. Leadership places pressure on employees to sell products and services or risk being terminated. Agents will not process disconnects as it does impact their score card which can lead to termination of employment. Services don’t work half the time. Network congestion is ignored and Comcast drags their feet performing network repairs.

Not a thing I liked about Comcast. I maintained only the internet service simply because there is no other provider in my area unless I was to get dial up. The speeds from Century Link would not have been sufficient enough to meet minimum requirements to work from home. We are forced to work from home unless I was To commute 4 hrs a day round trip. What Comcast pays would not have put fuel in my vehicle for the commute.

excellent benefits, systems, and culture

Big company, tiny rudder

generous vacation policy

People, ability to grow, pay and benefits.

Leaders take a heavy toll when employees are not participating to their fullest.

Free internet, phone and TV. TV includes all channels (save 'adult' or ppv). Large discounts on those products as well as many online affiliates (disney +, Netflix and like)

It is a very diverse company

Pay rate/raises

Services, discounts, and point system

Great benefits and a large company with job security.

Discounted Triple Play package.

Schedule, flexibility, Team,

Leadership unorganized, always in transition, never a clear objective

Free Cable TV, Internet and Phone

The job originally was fun and the people were cool.

The job totally changed 6 months in from helping people with their phones to being forced to sell phones to people who didn’t need them

I mean it paid okay.

Lots of opportunities, great benefits.

Can be a little behind the times in some ways.

Free Cable & Internet

I liked the friendly nature of the employees.

I did not like the hours available to the employees.

I was grateful for the generous health benefits provided.

I loved the people, the flexibility, the travel

I was stuck in my position for a long time

Traveling

Good commissions and perks

Poor CoVid-19 safety measures enforcements. Plenty of good rules, but most don't follow them...

Exponentially growing commissions: The more you sell the more and more you earn; Sales get Points Awards used to get free merchandise

Comcast offers a myriad of career opportunities and growth

Like any large corporations, there can be a lot of bureaucracy and politics.

They have a great 401(K) plan, matching at 6% and all employees that live in a Comcast area get free cable and internet.

Caring about my health and family and close net company, along with the benefits

I wish they had one in Phoenix, AZ

What I learned and can carry over to other employment, I also have courtesy services, 401K, stocks, sick leave

The management and superior value their employee and treat as a family.

Well I don't have any problem with that company its just happen that I need to resign for personal matter.

Health benefits

Employees Diversity, Great teams, attentive leadership, advancement opportunities, ease of integrating work and life.

working with customers who hold a grudge from past experiences and couldn't care less what the organization is doing to improve their experience.

Tuition assistance, discounted TV, Internet, Phone, and security services, vacation/ flex days.

Benefits

Frequently changing commission plans, declining earning potential, Nano-management, bi-annual shift bids

Health insurance

Being treated with courtesy and respect and having an open voice - each and every employee is listened to and a lot of changes have been made from the company with employee feedback. company perks and benefits are outstanding also the partnerships they have with other resources we have access to at discount rates.

I absolutely love my job and wouldn't choose to leave it. I am relocating to a different state and we do not have an office there.

Volunteering - promoting our company at the Xfinity Theater in Hartford Ct then being able to go to the concerts for free.

Culture, Benefits, fast paced

Cut throat. poor management

Health Insurance and pay

I liked my coworkers and helping customers.

Management in Utah, in my experience, don't really care about the employees and customers. Most managers were more interested in being promoted that doing what was right, fair, honest, logical, effective, etc.

Good benefits, Education reimbursement if you are going into a related field.

its a work friendly environment and management is friendly and flexible

insurance

Diversity

High stress in the retention department. Low entry pay not commensurate with pay at other similar companies

Benefits, courtesy services

salary and benefits

sales culture has changed to a very transactional sale

healhcare and retirement plan

Growth opportunities

Not up to date with wfh policies

Retirement benefits health care benefits

The flexible work schedule is great for time to work and time to spend with your family.

Management is anal and micro manages everything all the time. Terrible under such circumstances

Pay benefits and PTO

The only thing I liked about working at Comcast is it paid well

I quit because I was frustrated over management's concern about call times instead of solving problems. I had a safety issue that kept me on the phone well over 20 minutes. The customer was rightly irate as I was the seventh person she'd spoken with/had been passed on to. After the call, a supervisor counseled me about the call. I was told that I shouldn't have spent so much time on the phone, that I should have wrapped up the call and kept my call time more in line.that she could have called back and spoken to someone else. She had been about ready to cancel over the issue and I saved her as a customer.to hear that from a supervisor was disappointing.

Free cable

I like the interpersonal relationships and that my job has me working with diverse populations. I like that it is not the same thing every day and there are always new projects

Management sucks. There is no strategic plan in place. We are disorganized. My boss gives no direction and there is no forward mobility in my line of work

Time off and vacation days granted

Amazing opportunities, inspirational leaders. Great benefits.

The parking lot goes not offer picnic tables in the grass area. It is also under construction and the anticipation is killing me to see the new changes. I need an update. I know its gonna be awesome.

All the heavily discounted services I get to come home and enjoy. Bonuses every 3 months. Free family 4-pack once a year to Universal Studios. I could go on.

Pretty much everything, the pay is great the benefits are top notch. You feel like you are a part of something. It has its frustrating moments but great place to work

There isn't much to not like. It can be stressful at times. You feel like you are part of a team. It has some stress but every job does but thats really it.

The pay is obviously a major upside. Along with the discounted cable and medical coverage.

Compensation was great and flexibility with your schedule.

Management was not as supportive and it hinder sales associates from hitting their sales goals. Ultimately, many sales associates was let go because sales goals weren't met.

Great benefits, competitive commission, matched 401k