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Account Specialist jobs at Comdata

- 68 jobs
  • Customer Support Specialist

    Employment Solutions Ohio 3.9company rating

    Columbus, OH jobs

    We are looking for a Customer Service Representative to join a local, growing Industrial Supply team! We need an enthusiastic individual who can assist with addressing clients needs. This role will balance entering orders, investigating and resolving customer issues, answering phones, coordinating service programs, and collaborating cross-departmentally with Purchasing, Warehouse and Sales to ensure we deliver the best customer service in the market. Job Duties and Responsibilities Order entry - originating from customer calls, emails, web inquiries and sales reps. Assist with credit & rebills, RMA's, product exchanges, etc. Ensure all customer issues are handled quickly, and that the customers are happy after the issue is resolved. Coordinate w/the warehouse and purchasing on urgent deliveries and inventory discrepancies as needed. Ability to talk to customers on the phone, remain calm, and provide an amazing customer experience. Abilities Required Ability to remain calm during high stress situations and interactions Strong technical aptitude Excellent project management skills Understanding of inventory allocation and concepts Curious with an inherent ability to problem solve Comfortable in a fast-paced environment Previous purchasing or distribution experience a plus, but not required Hours and Compensation Working hours will be Monday - Friday, 8am - 5:30pm. Starting pay will be between $25 - $27 per hour, depending on experience.
    $25-27 hourly 4d ago
  • Customer Relations & Event Support Specialist

    Lava Island 4.6company rating

    Denver, CO jobs

    Lava Island Customer Relations & Event Support Specialist More Than a Job-A Chance to Make a Difference! Why You'll Love Working Here Lava Island is a family-focused entertainment destination where guests come to laugh, play, and make lasting memories. Every team member plays a key role in creating meaningful experiences for families. Be part of a team that delivers exceptional customer service Help families create unforgettable memories Opportunities for growth-we promote from within Competitive pay, benefits, and recognition for great work How You'll Make a Difference As a Customer Relations & Event Support Specialist, you will be the first point of contact for customers, ensuring exceptional service and clear communication. Your responsibilities may include: Respond to Customer Inquiries - Manage and respond to all incoming text messages professionally and efficiently Coordinate Party Planning - Schedule and execute callback times with potential party hosts Support Customer Concerns - Handle escalations, assist upset customers, and communicate with managers to resolve issues Communicate with Onsite Teams - Coordinate with onsite teams for location-specific inquiries Support Technical Generation of Reports - Help onsite teams by pulling and creating necessary daily reports. Confirm Details - Finalize and verify all party bookings made in person Process Reschedule Requests - Assist customers with rescheduling their parties as needed Answer Party-Related Questions - Provide information and support for customers who have already booked their events Manage Social Media Inquiries - Respond to messages on Facebook and Instagram Engage with Reviews - Respond to Google reviews professionally and in alignment with company standards and brand voice Other - Complete other tasks as assigned by the Party & Events Manager Are You the Right Fit? Excellent written and verbal communication skills Friendly, guest-focused, and a great team player Hardworking, dependable, and adaptable in a fast-paced environment Proactive and motivated to improve guest experiences Proficient with a computer and basic tech functions Bonus Skills: Hospitality, Event Management, Social Media Engagement, Spanish What You'll Need Availability on evenings, weekends, and holidays Reliable internet connection when working from home Ability to remain calm and professional in high-pressure situations Must be 18 years or older and pass a background check If you're energetic, hardworking, and ready to make a difference, we can't wait to meet you!
    $25k-33k yearly est. 4d ago
  • Client Relationship Specialist

    Net Driven 3.5company rating

    Remote

    The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways. Here is more of what you'll get to do: Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada. Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them. Plan, schedule and execute client performance discussions within established time frames. You'll thrive in this role if you have: The ideal candidate will have a bachelor's degree and/or equivalent client management experience. 2 - 5 years' equivalent experience. Fast learner who thrives on multi-tasking. Skilled at managing time/priorities based on company goals and objectives. Knowledge of SEO, social media, and website analytics. Must be a great communicator to contribute to and ensure high integrity and a high productivity culture. Experience with Salesforce.com or CRM software preferred. Technology/Automotive experience preferred. Call center success in a client-facing position is a plus. Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply! This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington. Who are we? LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
    $35k-62k yearly est. Auto-Apply 44d ago
  • Billing Manager

    KCS 4.4company rating

    Sunbury, OH jobs

    "At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively * Klipboard is the leading, specialist supplier of fully integrated technology solutions and related services to niche vertical markets in the wholesale and retail distribution, logistics, Automotive sectors. * A fast-paced PE backed organisation going through a period of strong growth and operational consolidation This role acts as global lead for all billing operations on our 'non-recurring' services including consultancy bespoke development and hardware sales. Key Responsibilities: Billing Operations * Oversee the end-to-end billing cycle, including the accurate preparation, issuance, and processing of customer invoices and credit memos. * Accuracy & Compliance: Ensure all billing activities adhere to company policies, accounting principles (e.g., GAAP), and relevant local, state, and federal regulations. * Issue Resolution & Client Management: Act as the senior point of contact for complex billing inquiries and disputes, coordinating with clients and internal departments (Sales, Operations, Customer Service) to achieve prompt and satisfactory resolutions. * Process Improvement: Identify bottlenecks and inefficiencies in billing workflows and implement strategies for automation and improvement to enhance accuracy and speed up cash flow. * Financial Reporting & Analysis: Monitor and analyze billing metrics and KPIs. Prepare detailed monthly, quarterly, and annual billing and A/R reports for senior management to support decision-making. * Systems Management: Ensure the effective use and maintenance of billing and accounting software and collaborate with IT/BI teams to enhance application integrations. Team Leadership & Management * Lead, mentor, and supervise the global billing team to ensure timely and accurate billing * Providing guidance, support, and training to ensure high performance and professional development. Other responsibilities * Development of system(s) integration to drive efficiencies * Ad hoc support as required Skills, Knowledge and Experience: Essential Experience: * 5+ years in accounts receivable or billing roles. * 2-3 years in a management or supervisory role * Worked in an international organisation dealing with multiple currencies and Soft Skills: * Excellent communication skills and ability to manage a multi-national team. * Strong organizational skills and ability to influence and drive change * Attention to detail and an ability to propose solutions * Strong excel skills and ability to learn new tools to support and generate invoices * Adaptability in a fast-changing environment Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard, and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid
    $51k-85k yearly est. 9d ago
  • Risk Services Specialist

    Berkley 4.3company rating

    Little Rock, AR jobs

    Company Details Berkley Southwest offers commercial property and casualty products and services through independent agents in Arizona, Arkansas, New Mexico, Oklahoma and Texas. We maintain a strong local presence in each of our markets, keeping underwriting and support close to the customer. Now more than ever, financial strength is critical to a successful, long term insurance relationship. Berkley Southwest is a member company of W. R. Berkley Corporation, a Fortune 500 company, whose insurance company subsidiaries are rated A+ (Superior) by A.M. Best. #LI-AV1 #LI-HYBRID This role is fully remote and we will provide you with a company vehicle to cover a territory that includes Arkansas. The company is an equal opportunity employer. Responsibilities As a Risk Services Specialist (Loss Control Specialist), you will perform assessments on moderate to highly complex business operations and provide consultative service to our larger accounts. Having expertise with complex property and sprinkler assessment is highly desired. The ideal candidate will have a track record of successfully cultivating partnerships with both internal and external partners all while supporting our strategic goals and initiatives. Your professional opinion on risk exposures and controls while collaborating closely with our underwriting and agency partners is critical to our continued success. What you can expect: Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent. Internal mobility opportunities. Visibility to senior leaders and partnership with cross functional teams. Opportunity to impact change. Benefits - competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education. We'll count on you to: Perform surveys on a daily basis accurately assessing the exposures of the operations and controls in place on the property, business operations and management practices of the account. Will communicate and work directly with the customer on any recommendations and prepare a written report of findings to be shared and communicated with your underwriting partners. Manage key service accounts for key agency partners. Cultivate and grow partnerships with the customer, agent and underwriting to develop an ongoing and actionable service plan positively impacting profitability and retention. Conducts training and technical expertise as needed for agents, customers, underwriting and Risk Services team members. Keeps abreast of industry developments and actively participates in industry seminars and programs to advance technical knowledge base and incorporate as appropriate into current operations. Creates a positive work environment between all business unit partners while collaborating to develop and implement strategic goals and objectives supporting enterprise alignment and strategy Self-starter with the ability to manage your schedule so as to meet and exceed production, quality, and time service goals Performs other related duties as assigned by management Qualifications What you need to have: Bachelor degree from four-year college or university (with a preferred emphasis in occupational/industrial safety, agricultural science, engineering or insurance); OR ten years related experience with property/casualty risk control; or equivalent combination of education and experience. In-depth technical experience in risk control disciplines . Excellent problem analysis and resolution skills. Strong customer orientation, interpersonal and communication skills. Valid driver's license for travel; ability to travel on a regular basis and work outside normal work schedule to fulfill responsibilities. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and AI. What makes you stand out: Demonstrated leadership abilities Training and presentation experience Experience across multi-lines i.e. Workers Compensation, General Liability, Property CSP, CFPS, CDS, CIH certification Completion of or working toward AINS, AIM, ARM, CPCU or similar professional insurance designation Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role
    $64k-87k yearly est. Auto-Apply 60d+ ago
  • Risk Services Specialist

    Berkley 4.3company rating

    Arkansas jobs

    Company Details Berkley Southwest offers commercial property and casualty products and services through independent agents in Arizona, Arkansas, New Mexico, Oklahoma and Texas. We maintain a strong local presence in each of our markets, keeping underwriting and support close to the customer. Now more than ever, financial strength is critical to a successful, long term insurance relationship. Berkley Southwest is a member company of W. R. Berkley Corporation, a Fortune 500 company, whose insurance company subsidiaries are rated A+ (Superior) by A.M. Best. #LI-AV1 #LI-HYBRID This role is fully remote and we will provide you with a company vehicle to cover a territory that includes Arkansas. The company is an equal opportunity employer. Responsibilities As a Risk Services Specialist (Loss Control Specialist), you will perform assessments on moderate to highly complex business operations and provide consultative service to our larger accounts. Having expertise with complex property and sprinkler assessment is highly desired. The ideal candidate will have a track record of successfully cultivating partnerships with both internal and external partners all while supporting our strategic goals and initiatives. Your professional opinion on risk exposures and controls while collaborating closely with our underwriting and agency partners is critical to our continued success. What you can expect: Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent. Internal mobility opportunities. Visibility to senior leaders and partnership with cross functional teams. Opportunity to impact change. Benefits - competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education. We'll count on you to: Perform surveys on a daily basis accurately assessing the exposures of the operations and controls in place on the property, business operations and management practices of the account. Will communicate and work directly with the customer on any recommendations and prepare a written report of findings to be shared and communicated with your underwriting partners. Manage key service accounts for key agency partners. Cultivate and grow partnerships with the customer, agent and underwriting to develop an ongoing and actionable service plan positively impacting profitability and retention. Conducts training and technical expertise as needed for agents, customers, underwriting and Risk Services team members. Keeps abreast of industry developments and actively participates in industry seminars and programs to advance technical knowledge base and incorporate as appropriate into current operations. Creates a positive work environment between all business unit partners while collaborating to develop and implement strategic goals and objectives supporting enterprise alignment and strategy Self-starter with the ability to manage your schedule so as to meet and exceed production, quality, and time service goals Performs other related duties as assigned by management Qualifications What you need to have: Bachelor degree from four-year college or university (with a preferred emphasis in occupational/industrial safety, agricultural science, engineering or insurance); OR ten years related experience with property/casualty risk control; or equivalent combination of education and experience. In-depth technical experience in risk control disciplines . Excellent problem analysis and resolution skills. Strong customer orientation, interpersonal and communication skills. Valid driver's license for travel; ability to travel on a regular basis and work outside normal work schedule to fulfill responsibilities. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and AI. What makes you stand out: Demonstrated leadership abilities Training and presentation experience Experience across multi-lines i.e. Workers Compensation, General Liability, Property CSP, CFPS, CDS, CIH certification Completion of or working toward AINS, AIM, ARM, CPCU or similar professional insurance designation Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Not ready to apply? Connect with us for general consideration.
    $64k-87k yearly est. Auto-Apply 4d ago
  • Account Service Representative - Transportation

    Forward 4.8company rating

    Groveport, OH jobs

    Account Service Representative Pay Rate: $21 - $23 Job Description: Offering Multiple Schedules The Account Administrator I fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via email and phone communication. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to proactively monitor the movement of freight to ensure customer satisfaction. Core Duties & Responsibilities: • Update customers consistently of freight location and ETA's • Maintain files in order and as outlined in the operations procedures and policy manual • Offer exceptional support to drivers to ensure that their professional needs are being met • Monitor shipments throughout transit to effectively meet delivery schedules • Consistently monitor e-mail requests and provide detailed information in a timely fashion • Make and take phone calls with drivers and customers as needed • Act as the main point of contact for all driver-facing communication via phone and e-mail • Regular and dependable attendance • Other duties as assigned Requirements: • Demonstrated ability to carry out assignments to their completion and meet deadlines • Ability to establish and maintain effective working relationships with employees and managers • Desire for a long-term career with an industry-leading company • Ability to present and maintain a positive corporate image in a fast-paced environment • Proactively establish and maintain effective working team relationships with all support departments • Ability to handle heavy workload and work well under pressure • High school diploma or GED equivalent Skills: • Ideal candidate will possess a “can do” attitude with a “will do” work ethic • Must have the ability to work in a fast-paced environment • Strong verbal and written communication skills • Transportation industry knowledge and experience is a plus • Computer skills, including Microsoft Office, Outlook, etc. #FWRD2
    $21-23 hourly Auto-Apply 4d ago
  • Process Excellence Specialist II

    Affirm 4.7company rating

    Remote

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As a Process Excellence Specialist II, you will be a key contributor to Affirm's Shared Services team that sits within our Operations organization. We are seeking an experienced, data driven and hands on professional with experience designing simple and efficient business processes. As a member of the Process Excellence team, you will play a key role in launching product and process initiatives. In this role you will be responsible for leading programs and coordinating cross functional teams to ensure operational readiness for key business changes. What You'll Do Operate as a product and process expert in business areas & pillars Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to drive product investments Monitor the effectiveness of key product work streams and make recommendations for improvement Hold Operations and Product accountable to key KPI's, ensuring any missed metrics are addressed with a comprehensive mitigation plan Work with product and engineering partners to enhance their knowledge of the current customer experiences and existing opportunities Maintain and utilize complex dashboards for performance insights Attend Weekly/Monthly/Quarterly governance meetings with Product, Operations and Analytics Manage the development and implementation process of the company's products and services Act as primary escalation point for Product and Engineering Leads and manage/coordinate the resolution of technical issues Plan, perform and implement process improvement initiatives utilizing Lean Six Sigma methodologies Organize, lead and facilitate cross-functional project teams Diagram, evaluate and maintain operational processes Design and conduct technical user acceptance testing providing feedback and guidance to product partners to improve process performance and product quality Responsibilities may be extended to include other areas of program management and process design, the successful candidate will need to skill-up to have a working knowledge of these areas What We Look For 3+ years of experience in Program Management, Product Operations, Business Analytics or a similar function Certification in Six Sigma, Project Management or Design Thinking Experience in delivering large scale business changes Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in managing and delivering a successful programs, consistently meeting or exceeding timelines Experience using critical thinking/problem solving, leveraging data to articulate problems, develop recommendations, and measure performance Experience analyzing, documenting, and mapping operational processes through workflows Strong understanding of regulatory requirements in the financial services space SQL experience and ability to pull data from data warehouses is a plus Base Pay Grade - F Equity Grade - 3 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $90,000 - $110,000 USA base pay range (all other U.S. states) per year: $80,000 - $100,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $90k-110k yearly Auto-Apply 1d ago
  • Specialist, Customer Relations

    Pandora A/S 4.7company rating

    Lima, OH jobs

    Do you want to be part of the world's leading jewelry company while putting your experience in Customer Relations into practice? If so, we have an exciting opportunity for you! You will be part of the Pandora Peru team in an international organization of people with a 'yes we can' spirit, passionate and results-oriented. We are looking for a creative and results-driven Customer Relations Specialist to join our team in Lima, Peru, to manage the different platforms and resolve customer complaints/issues and assist them with their needs and inquiries. Your role as Customer Relations Specialist: * Online Complaints Book: * Respond and ensure the process of official responses complies with legal deadlines. * Forward complaints from physical stores to customer service. * Coordination of other daily activities. * Take on all unprocessed returns due to a disagreement with the return policy and contact the customer to resolve the issue. * File documents related to problems identified by the carrier, store or errors. * Communication with the customer (email, phone calls, ...). * Assist operations if necessary. * Support in OMS operations (picking, packing). * Manage CPOS regarding stock errors or receiving return orders. * Assist in ADM activities if necessary. Qualifications and Skills: * More than 2 years of experience in customer relations (experience in the luxury sector or jewelry is an advantage) * Strong attention to detail and responsibility * Excellent teamwork and communication skills - reliable and solution-oriented * Advanced English is a differential Did we get your attention? If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site ********************* About Pandora The largest jewelry company in the world, we give a voice to millions of people's love every day. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021. At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people's love. We dedicate ourselves to fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued.
    $52k-78k yearly est. 11d ago
  • Technical Accountant

    MX 4.4company rating

    Lehi, UT jobs

    Life at MX We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you. Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the financial industry. Job Purpose We are looking for a Technical Accountant who thrives in a fast-paced environment and is ready for a challenge. We look forward to welcoming a candidate who can iterate on current processes and who would enjoy leaning in with their accounting expertise. We treat each team member as a founder here at MX. The ideal candidate for this role is smart, a creative builder, passionate and has proven accounting skills. What you'll get to do… Report to the Senior Manager of Technical Accounting and work on various technical accounting projects. Review and analyze contracts and transactions including, but not limited to, equity, leases, and debt. Prepare monthly account reconciliations. Prepare and post all necessary journal entries including, but not limited to, stock compensation and capitalized commissions. Support accounting staff in India and assist with India Stat Books. Assist with audit requests. Complete month-end closure reports. Flexibly pursue ad hoc requests as needed. You'll do it using your… Bachelor's degree in accounting CPA license (preferred or working toward obtaining license) 1 (minimum) to 4 years (busy seasons) of public accounting experience (Big 4 preferred) Experience with SAAS and/or technology companies preferred Experience with equity transactions Experience with consolidations and multicurrency Strong knowledge of Generally Accepted Accounting Principles (GAAP) Possess strong proficiency in Excel/Google Sheets Strong ability to apply several accounting and reporting systems Strong communication and analytical skills Strong ability to work individually or in a team setting Excellent interpersonal and time management skills to meet time-sensitive deadlines Strong ability to give attention to detail and to perform multiple tasks at the same time You'll fit in by… Thinking like an owner Communicating with honesty, candor, and respect Bringing your passion every day Being resourceful and creative You'll love it because… You will be rewarded and recognized for your high-caliber work You will collaborate with other brilliant minds You will enjoy heavy autonomy and opportunity for growth Health, dental, vision benefits and the other great perks and benefits MX offers At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah, with flexibility for both in-office and remote work. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother's lounge, and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation. MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to *********.
    $29k-42k yearly est. Auto-Apply 58d ago
  • Client Experience Specialist

    Smartasset 3.9company rating

    New York, NY jobs

    Job Description SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors. SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the Job: We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. You will play a substantial role in driving that success. This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT. Responsibilities: Engage directly with consumers by performing a high volume of outbound phone calls (200+ calls/day expected). Consistently meet or exceed individual and team performance metrics, including both qualitative and quantitative goals. Serve as a trusted guide for users navigating the process of connecting with vetted financial advisors. Proactively contact users who have expressed interest and schedule advisor consultations, ensuring a seamless experience. Utilize a combination of customer service best practices and scripted messaging to deliver a tailored, high-quality experience. Accurately log all user interactions, challenges, and outcomes in our internal CRM system. Identify and escalate recurring user pain points to improve the overall experience. Contribute to ongoing improvements by sharing insights and suggestions with team leads and cross-functional partners. Support additional projects or initiatives as needed in a fast-paced, collaborative environment. Skills/Experience you have: 1+ years of high-volume call center experience required Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized Ability to learn and quickly adapt based on user and business needs Organized, detail-oriented, and excellent time-management skills Must be available to work some holidays or weekends during peak seasons Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles) Available Benefits and Perks: Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive. Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers-so you can choose what fits your needs. Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind. Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role. Time Off That Works: Generous vacation, sick, and parental leave policies-because balance matters. Additional Perks: Pet insurance, home office stipend, and Employee Assistance Program (EAP) SmartAsset is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at *************************. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Salary: $45k + $15k Variable Commission + equity + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States
    $45k yearly 30d ago
  • Senior Client Services Representative

    Reliant 4.0company rating

    Remote

    Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. As a Senior Client Services Representative, you are responsible for assisting assigned clients with various requests. Perform as liaison between Reliant and its clients by providing support to all Customer Service and Negotiator team members to assist in achieving timing and savings goals. Deliver quality Customer Service via telephone and written correspondence, using established guidelines to ensure issues are satisfactorily resolved. Primary Responsibilities Research and resolve issues for negotiators, providers, and payors. Communicate via telephone and written correspondence. Utilize the Action Request Process to document and manage requests. Respond to client, negotiator or management requests in a timely manner. Follow department policies and procedures. Meet or exceed production, accuracy and turnaround time requirements. Review and update claim pends and exceptions, as assigned. Answer incoming calls, assist callers with questions and transfer calls to the proper individual when needed. Document calls as appropriate. Perform administrative duties Perform other job-related duties or special projects as required. Monitor inventory, queues and workload. Address concerns as appropriate, facilitate resolution of large dollar and high priority claims. Provide initial and on-going training to team members. Provide feedback to team members and/or management. Assist others in organizing, setting priorities, and monitoring workflow. Participate and support client implementations. Create and maintain reference materials and complete other assigned tasks. Handle special requests made by clients or account managers. Serve as backup support for the department leader, as needed. Qualifications 4 - 6 years of insurance claims or customer service experience. Ability to analyze patient information and determine appropriate course of action. Experience understanding Reliant critical behaviors and compliance requirements. Broad healthcare policy and payment understanding. Experience with claims workflow tools or systems. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$50,000-$65,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
    $50k-65k yearly Auto-Apply 12d ago
  • Account Representative

    Forward 4.8company rating

    Groveport, OH jobs

    Forward Air is looking for a capable and dedicated individual to work as an Account Representative. The qualified candidate will coordinate all activities of administrators and other support personnel. The Account Representative will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe pickup/delivery of freight on assigned shifts. In addition, the representative will provide administrator training, performance feedback, and provide disciplinary recommendations to the manager when necessary. Previous experience with pickup and delivery operations is a plus. Core Responsibilities & Duties: Ensure all work is performed according to Forward Air approved procedures, standards, and specifications Directly supervise all activities of administrators engaged in securing, monitoring, and communicating about customer shipments Accrue vendor costs and work to resolve any variances Assign job tasks to administrators according to schedules Provide guidance to team members on goals and objectives on a weekly basis Coordinate work assignments, monitor performance, and provide training on relevant job duties Ensure all duties are adequately covered and provide coverage when necessary Other duties as assigned Requirements: Three (3) years freight shipping operations or account management experience preferred Have strong time management skills and the ability to work well under pressure Ability to drive performance of team members Must possess demonstrated leadership ability Strong team player that thrives in a fast-paced environment Must be willing to work a flexible schedule Skills: Ideal candidate will possess a “can do” attitude with a “will do” work ethic Ability to communicate effectively with all levels of operation General computer skills - Microsoft Office, Outlook, etc. Excellent communication and problem-solving skills Team oriented Forward Air is an Equal Opportunity employer.
    $30k-39k yearly est. Auto-Apply 7d ago
  • Senior Billing Analyst

    Core Weave 4.0company rating

    Bellevue, WA jobs

    CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ****************** What You'll Do: The Commercial (Revenue) Accounting Billing team is responsible for ensuring that Customers have a smooth and accurate billing experience. We work closely with internal stakeholders to create and maintain an efficient billing process, while supporting the company's rapid growth. About the Role: You will be responsible for customer billing and inquiries, resolving billing issues and supporting the month end accounting close process. You will work with stakeholders across the Commercial Accounting, Credit and Collections, Sales, Billing Engineering and Revenue Operations teams. In this role you will: * Ensure accurate and timely customer invoicing * Configure sales orders to accurately reflect contractual terms * Address Customer inquiries and resolve invoicing issues * Assist with month end accounting close * Work closely with the Collections team to resolve invoice disputes * Submit invoices to customers, including those with specific billing requirements and 3rd party portal invoicing Who You Are: * 2-5 years of billing experience at a SaaS company * Experience with Usage based billing * Experience with homegrown billing systems * Strong communication skills and the ability to work cross-functionally in a fast-paced environment. * Detail-oriented with the ability to manage multiple priorities and meet deadlines. Preferred: * Netsuite and Salesforce experience * Experience in a high growth environment * Experience collaborating with engineering and sales Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. * You love to be in the details to investigate billing issues and ensure accurate invoicing to customers. * You're curious about data flows, systems, and the controls that surround them. * You're an expert in understanding a product and how value is both shared and received with a customer. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: * Be Curious at Your Core * Act Like an Owner * Empower Employees * Deliver Best-in-Class Client Experiences * Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $98,000 to $143,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: * Medical, dental, and vision insurance - 100% paid for by CoreWeave * Company-paid Life Insurance * Voluntary supplemental life insurance * Short and long-term disability insurance * Flexible Spending Account * Health Savings Account * Tuition Reimbursement * Ability to Participate in Employee Stock Purchase Program (ESPP) * Mental Wellness Benefits through Spring Health * Family-Forming support provided by Carrot * Paid Parental Leave * Flexible, full-service childcare support with Kinside * 401(k) with a generous employer match * Flexible PTO * Catered lunch each day in our office and data center locations * A casual work environment * A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: *********************. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
    $98k-143k yearly Auto-Apply 27d ago
  • Senior Billing Analyst

    Coreweave 4.0company rating

    Sunnyvale, CA jobs

    CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ****************** What You'll Do: The Commercial (Revenue) Accounting Billing team is responsible for ensuring that Customers have a smooth and accurate billing experience. We work closely with internal stakeholders to create and maintain an efficient billing process, while supporting the company's rapid growth. About the Role: You will be responsible for customer billing and inquiries, resolving billing issues and supporting the month end accounting close process. You will work with stakeholders across the Commercial Accounting, Credit and Collections, Sales, Billing Engineering and Revenue Operations teams. In this role you will: Ensure accurate and timely customer invoicing Configure sales orders to accurately reflect contractual terms Address Customer inquiries and resolve invoicing issues Assist with month end accounting close Work closely with the Collections team to resolve invoice disputes Submit invoices to customers, including those with specific billing requirements and 3rd party portal invoicing Who You Are: 2-5 years of billing experience at a SaaS company Experience with Usage based billing Experience with homegrown billing systems Strong communication skills and the ability to work cross-functionally in a fast-paced environment. Detail-oriented with the ability to manage multiple priorities and meet deadlines. Preferred: Netsuite and Salesforce experience Experience in a high growth environment Experience collaborating with engineering and sales Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to be in the details to investigate billing issues and ensure accurate invoicing to customers. You're curious about data flows, systems, and the controls that surround them. You're an expert in understanding a product and how value is both shared and received with a customer. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $98,000 to $143,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: *********************. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
    $98k-143k yearly Auto-Apply 27d ago
  • Account Representative, BeatStars Publishing

    Beatstars 3.8company rating

    Remote

    Since 2008, BeatStars has been the pioneering and go-to online music marketplace to connect millions of recording artists and music producers worldwide. BeatStars is also the leading A&R discovery tool for all the major and independent labels. Most recently, BeatStars partnered with Sony Publishing to launch its publishing arm on the platform. With over 10 million monthly active users, we've paid over $400M to our creator community. We continue to support independent musicians with the tools, community, opportunities, and education they need to earn a living doing what they love. What You'll Be Doing The Account Representative, BeatStars Publishing is responsible for achieving or exceeding sales targets and quotas for Publishing membership sign-ups and royalty dollars resulting from Publishing placements. To succeed in this role, you will become knowledgeable about BeatStars and our Publishing product, identify qualified leads, excel through the customer contact and sales cycle, and close the sale to meet targets. You will partner with the Director, Publishing Sales, by developing accurate sales forecasts and delivering regular reporting on status and progress against goals. Ideally, you will benefit from prior experience selling into the B2C SaaS marketplace industry. As a key member of the BeatStars Publishing team, you will thrive in an environment that is highly autonomous, collaborative, open, transparent, and supportive. Responsibilities: Prospect and qualify new sales leads within BeatStars Marketplace and evangelize the company's vision and value proposition through customer meetings, product demonstrations, in-market events, and account-specific initiatives Meet and/or exceed Account Representative level quotas for Publishing sign-ups, as well as targets for royalty dollars from Publishing Maintain a well-developed pipeline of prospects and develop strong relationships with prospects Schedule meetings and presentations with prospects Partner in creating an effective sales process with the Director & President of the department Represent and communicate the voice of the customer and prospect product pain points to influence internal stakeholders Partner with the Legal Team on producer issues ranging from stolen beats to unpaid advances. What You'll Need 3+ years of proven experience as a sales account representative or similar role in a SaaS/marketplace environment Sound understanding of building best-in-class sales cycles Passion for identifying qualified leads, establishing prospect relationships, closing sales (sign-ups), and working effectively cross-functionally to deliver outstanding results Demonstrable competency in strategic planning and business development Sound judgment and aptitude in decision-making and problem-solving Leadership skills, with steadfast resolve and personal integrity Highly evolved Emotional Intelligence and vested in continuous professional development Demonstrated ability to communicate, present, and influence credibly and effectively at all levels Strategic thinking - the ability to understand the business implications of decisions; display an orientation towards growth and demonstrate knowledge of the market and competition Interview Process Our interview process is designed to ensure mutual alignment and to identify candidates who are genuinely interested in joining our team. Please note that this process includes: Recruiter Interview - Initial conversation to learn more about your background and motivation. Hiring Manager Interview - Discussion focused on role fit and experience. Panel Interview - Opportunity to meet team members and assess collaboration style. Meeting with the COO - Final leadership alignment conversation. Case Study - Finalists will complete a practical assignment relevant to the role. Please apply only if you are prepared to fully engage in this multi-step process. Candidates who are unable to commit to completing all stages may be removed from consideration. Benefits We're a small and growing team working together closely and operating with complete autonomy and freedom. This means you will have a direct impact on any project that you work on, and your success will be felt across the company. Some other perks include: Elite Tier Benefits Program - generous contributions towards medical, dental, and vision for employees and dependents FSA/HSA 20 PTO days (+5 Days at 4 years tenure) and Routine sick days 10 Company Observed Holidays + 2 Floating Holidays 8 weeks of parental leave paid at 100% Company-sponsored Short Term Disability and Basic Life Insurance Voluntary Benefits (LTD, Additional Life, and 401k) Flexible work hours $70-month tech reimbursement $30/month Wellness Program through JOON Company observed Self-Care Days (4x per year) Virtual social events and a sense of community (even online) Global Recognition and Anniversary Program Plenty of opportunities while we grow and scale in a global environment Access to On-Demand Learning Platform Compensation: This salary/OTE range represents the low, middle, and high end of the salary range for this position, and is subject to change. To determine starting pay, we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Salary/OTE is just one component of our total rewards package. All regular employees are also eligible for additional benefits and perks BeatStars has to offer. Preferred locations to hire are in the United States. This is a US-based role only, excluding California. No other locations will be considered at this time. The remote salary range for this role is as follows: OTE: $80,000-$85,000, uncapped with a base of $55,000-$60,000 USD + $25,000 Variable. BeatStars is a globally distributed team. To support collaboration across regions, we operate with core working hours designed to ensure meaningful overlap across teams: Core Working Hours by Location: PT (US): 7:00 AM - 11:00 AM CT (US): 9:00 AM - 1:00 PM ET (US): 10:00 AM - 2:00 PM GMT+1 (UK & Portugal): 3:00 PM - 7:00 PM GMT-3 (Brazil): 11:00 AM - 3:00 PM GMT+2 (South Africa & Germany): 4:00 PM - 8:00 PM While we generally have the flexibility to build an 8-hour workday, we ask for flexibility during core hours, as from time to time, it may be needed to attend global calls that cover more than 2 time zones during these hours. We ask folks to schedule events when possible, at least 3 working days in advance.
    $80k-85k yearly Auto-Apply 40d ago
  • Revenue Enablement Specialist

    Companycam 3.7company rating

    Remote

    Hi, we're CompanyCam. We're a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor's entire business. We're committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don't let that corporate description fool you-the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role We are currently seeking a Revenue Enablement Specialist to join our Enablement team. As an Enablement Specialist, your role will involve assisting in the creation of initiatives and programs that enable customer-facing teams to effectively carry out their core responsibilities. Your primary focus will be on enhancing team/rep performance, optimizing existing resources, and promoting career growth and development. By doing so, you will contribute to increasing revenue, improving retention rates, and reducing churn.. What You'll Do Coordinate with other departments on product updates/releases and marketing initiatives to ensure clear and consistent communication across all departments. Lead feedback meetings with enablement initiative stakeholders. Create content and resources for training. Develop metrics and reporting to demonstrate the effectiveness and return on investment for key initiatives relating to the Sales organization. Partner with other departments - including Sales, Customer Success, Operations, Product, Marketing, etc - for effective feedback loops and implementation of initiatives. Onboard new hires within Sales and Customer Success. What You'll Bring Show up every day, taking the courage to do the difficult but necessary stuff. Grow up constantly: you're OK working in an environment full of change. You take responsibility, love ownership, learn continuously, and have a growth mindset. Do good by treating your co-workers and customers the way you would like to be treated. Be technically savvy and hungry to learn the ins and outs of our platform quickly. Have experience with developing metrics that lead to successful outcomes. Have strong attention to detail. Have a passion for teaching, coaching and training others. Have strong organizational skills. Effectively communicate with those you work closely with. Thrive in an autonomous environment. Be able to provide productive and effective feedback to the teams you support. Be data driven, understand trends and themes around behavior to assess focuses and support. Bonus Have at least 2 years of experience in SaaS Enablement and Education. SaaS sales experience. Previous Sales or Revenue Enablement experience. Have experience with coordination, collaboration and organization with cross-functional teams and departments. Have experience with developing curriculum and collateral for instructor-led, eLearning, and self-directed learning modules. Benefits & Compensation This is a salaried position at CompanyCam. Our salary range is $60,000 - $70,000 per year and is based on experience. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ******************* and we'll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.
    $60k-70k yearly Auto-Apply 27d ago
  • Patient Account Representative

    Vital Connect 4.6company rating

    California jobs

    The Patient Account Representative is responsible for providing excellent service to patients by handling billing inquiries, processing payments, and resolving billing issues to completing the financial clearance process. The PAR must be able to articulate information in a manner that patients, guarantors and/or family members comprehend so they understand their financial responsibilities. The PAR provides targeted, personalized service and engages, consults and educates patients based upon their unique needs. The PAR is responsible for initial phone contact with patients, clients and insurance companies to answer billing questions and receive payment for services. Refer to Revenue Cycle management for complex inquiries for research and resolution. ** This is a fully remote role ** Key Responsibilities Respond to patient inquiries regarding billing statements, account balances, insurance claims, and payment options via phone. Process patient payments, including credit card transactions, online payments, setting up payment plans, and processing financial assistance applications as appropriate. Explain billing processes, insurance coverages, and payment options to patients in a clear, empathetic, and professional manner. Research/Review Explanation of Benefits (EOB's) that reflect payment or denial of patient medical claims in order to respond to patient inquiries. Accurately and concisely document patient's account with proper feedback, call summary and any resolution provided during each call. Process credit card transaction with patients over the phone and correctly apply proper payment. Work patient correspondence with regards to address corrections, bankruptcy documents, returned mail, etc. Liaison with the collection department to ensure proper balances, payments or adjustments are communicated on individual patient accounts as they arise. Familiarity with negotiated contracts and applicable fee schedules. Maintain or exceed department goals related to abandon rate, call volume, answer call rate, etc. Assist with other related revenue cycle tasks as needed, such as contacting payment plan and patient paid direct, and self-pay patients for payment, emailing Financial Assistance Applications, etc. Requirements Qualifications Minimum of 3 years of experience in a customer service capacity, preferably in a healthcare related role; remote work experience preferred. High school diploma or GED required Proficiency in using medical billing software, insurance claims processes, Microsoft Office and payment handling. Excellent communication skills, both verbal and written, with a focus on empathy and professionalism. Ability to handle high volume calls. Strong understanding of relevant laws and regulations regarding healthcare billing, such as HIPAA compliance. Ability to work independently and effectively manage multiple tasks in a remote setting with strong time management and organizational skills. ** Must successfully pass a background check. Due to the financial responsibilities associated with this role, the background check will be inclusive of a credit check. * The estimated hiring salary range for this position is $22/hr to $24/hr.* The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
    $22-24 hourly 60d+ ago
  • Accounts Receivable Specialist - Remote

    Open Exchange Inc. 3.8company rating

    Boston, MA jobs

    About the Role: We are seeking an experienced and highly motivated Accounts Receivable Specialist to join our team. In this role, you will be responsible for managing client accounts, overseeing the billing process, and ensuring timely collection of payments. Your primary goal will be to maintain accurate financial records and ensure the efficiency of our accounts receivable operations, while fostering positive client relationships. You will collaborate closely with the accounting and sales teams to resolve billing discrepancies, streamline payment processes, and uphold our commitment to financial accuracy and customer satisfaction. This role is critical to the success of our organization and requires a detail-oriented professional with exceptional communication, analytical, and problem-solving skills. Minimum Qualifications: 5-10 years of experience in accounts receivable, billing, and collections Strong knowledge of accounting principles and best practices Excellent communication, analytical, and problem-solving skills Ability to work independently and collaboratively within a team Proficiency in Microsoft Office, particularly Excel Preferred Qualifications: Bachelor's degree in Accounting, Finance, or a related field Experience with accounts receivable and collections in a professional services industry Proficiency with accounting software such as NetSuite Experience using Salesforce or other CRM systems Strong attention to detail, organization, and time management skills Key Responsibilities: Manage accounts receivable and monitor client payment activity Ensure accurate and timely billing, invoicing, and collections Reconcile accounts and resolve billing discrepancies or disputes Collaborate with accounting and sales teams to ensure accuracy in billing and client records Maintain detailed documentation of all billing and collection activities Build and sustain positive relationships with clients to promote prompt payments Support month-end and year-end closing processes as needed Skills and Competencies: As an Accounts Receivable Specialist , you will leverage your financial acumen and communication skills to manage client accounts and ensure accurate billing and collections. You will utilize your strong understanding of accounting principles, along with advanced proficiency in Excel and billing software, to maintain efficiency and precision in all receivable operations. Exceptional attention to detail, organizational ability, and problem-solving aptitude are key to success in this role.
    $45k-58k yearly est. Auto-Apply 38d ago
  • Collector I

    Singlepoint 4.2company rating

    Mason, OH jobs

    JOB SUMMARY: The collector is responsible for performing collection activities in an effort to recover losses from assigned accounts. Collector will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Additionally, collector will resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations. The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Essential Job Functions % of Time for Each Function 1. Communicate with debtors in regards to the repayment of their delinquent debt. 40% Achieve assigned goals (fee, postdate, liquidation, and/or consolidation apps taken - specified by line of business) Make required number of phone calls daily as determined by management Profile debtors and obtain financial information. Update demographic and financial information on each call. Negotiate the best possible arrangements Proficiency with company telephone system while placing outbound calls and accepting inbound calls. Refer accounts for legal or administrative wage garnishment processes if applicable as dictated by department and/or client requirements. 2. Perform skip tracing to locate debtors 30% Use skip-tracing tools to locate the debtor in the most efficient manner Locate required number of skip accounts as determined by management Effectively communicate with third parties to obtain location information Profile accounts that are determined unlocatable or exhausted 3. Ensure all accounts are worked within client standards and Federal Regulations. 20% Maintain specified file of accounts per client standards Work within FDCPA, state regulations, department/division & DMO Compliance Policies Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications 4. Maintain continuing education, training in industry career development 5% Maintain current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc. Attend training sessions as directed by management Integrate information obtained through training sessions and policy changes immediately into daily routine Other Job Functions % of Time for Each Function 1. Other duties assigned by management 5% % of Time for Essential and other Job Functions Combined Must Total 100% Decision-making Latitude 1. The collector is given limited authority by collections management to conduct, manage and administer the collection activities necessary to collect an account, while operating within the guidelines and budget of the collections department. Qualifications A. EDUCATION: Check the level of education typically required to perform the responsibilities of the position and list the preferred area(s) of study. X High School Some College Bachelor's Degree Master's Degree Other (specify) May additional equivalent experience above the required minimum substitute for the checked level of education? yes X no B. EXPERIENCE: Minimum of six months of progressive work experience preferred. MUST HAVE: PC experience in a windows environment Basic keyboarding skills Must be able to obtain required License for collecting ACA certification preferred May additional equivalent education above the required minimum substitute for the checked level of experience? yes X no C. OTHER HELPFUL EDUCATION OR EXPERIENCE: Previous sales or customer service experience D. KNOWLEDGE, SKILLS and ABILITIES: Effective written and verbal communication skills Strong listening skills, ability to follow written and/or verbal instructions Good mathematical skills including calculator skills Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals Strong organizational skills and the ability to meet tight deadlines Negotiation, counseling and problem solving skills Reliable, ability to work flexible day, evening and weekend hours as required Ability to learn company collections computer system and phone system Persistent, ability to overcome objections, ability to remove barriers Team player
    $30k-38k yearly est. 60d+ ago

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