Hotel Night Auditor At Comfort Inn
Comfort Inn job in Painesville, OH
Job Description
Comfort Inn in Painesville, OH is looking for one hotel night auditor to join our 23 person strong team. We are located on 7581 Auburn Rd. Our ideal candidate is attentive, ambitious, and reliable.
Benefits
PTO
Responsibilities
works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
Balancing the accounts from day shift
Managing front desk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
Handling customer requests and complaints and directing other employees or departments accordingly
Creating invoices, bills and checks for vendors, employees and contractors
Managing and updating all official documentation pertaining to the role
Ensuring that all end-of-day activities have been successfully executed by employees in all departments
Answering calls and queries related to potential booking
Hire your next Night Auditor today.
Qualifications
Great People Skills
Work as a Team and Independently
Computer Skills
Have great Judgement Skills
Can work alone during night shift
Flexible with schedule
Great Attendance Record
We are looking forward to hearing from you.
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Bell Attendant
Cleveland, OH job
Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland's central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.
Are you ready?
Because we are looking for a Part Time Bell Attendant!
What does the ROLE entail?
* Responsible for constant communication with the Front Office and Valet teams to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently
* Strong guest service orientation in order to ensure high guest expectations
* Ensure that guests are comfortable with accommodations and are familiar with room offerings and features
* Fast-paced environment that requires moderate amounts of walking, continuous standing and lifting a moderate amount of weight
* Highly visible role gives the opportunity for casual conversation and hotel or local recommendations
Your EXPERIENCE:
* A true desire to satisfy the needs of others in a fast-paced environment
* Refined verbal communication skills
* Capable of standing for long periods of time
* Ability to tolerate moderate amounts of walking and ability to lift, push, pull up to 30lbs of weight
* Unafraid of engaging in conversation with guests
* Takes pride in a job well done
* Must be able to work a flexible schedule, including, evenings, weekends and holidays
* A fun and energized person
* Committed to delivering a high level of customer service
* Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
Perks:
* An entry to the Hyatt Family, a place where we care for people so they can be their best
* 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
* 50% off at 1890 Restaurant
* 25% off at Marengo Spa
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
* Paid Holidays, Sick Days and Vacation Days
* Connect with thousands of National and Local Partners for Various Discounts
* Located near RTA stops and pick ups
* Discounted Parking Passes
Wellbeing:
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
* To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
* Hotel gym access
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
Development:
* With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
* Regular Check-In Conversations with Managers to discuss personal career goals
* A wide range of development tools through the Hyatt Learning
* Education assistance of up to $1,000 per year toward personal growth and development
Busser - Food Runner
Akron, OH job
DOUBLETREE - BEAU'S GRILLE NOW HIRING BUSSER
(located inside the DoubleTree hotel across from Summit Mall)
Assist servers and guests in the restaurant. Clear, clean and reset tables. Stock supplies, pour water, Deliver food and beverage items as requested in a timely manner. Communicate with guests in a positive, professional manner. Sweep, vacuum, and mop floors. Clean tables, chairs, shelves, etc. Skills/Requirements • Positive, professional communication skills • Ability to multi-task in a timely manner • Good memory skills • Ability to lift up to 50 lbs.to carry bus tubs • Must be available weekends and holidays Benefits • All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms nationwide.
Additionally, Fulltime Employees are eligible for:
• Health and Dental insurance • 401(k) Matching Retirement Plan • Paid holidays • Vacation • Sick time
And More!
Auto-ApplySt. Paul Hotel Wooster - General Application
Wooster, OH job
About St. Paul Hotel Wooster
Managed by RDA Management Company, the St. Paul Hotel Wooster offers you the freedom and flexibility of finding that one thing that you can turn into an exciting and fulfilling career. Here at the St. Paul Hotel, our thing is hospitality and maybe it's yours too.
*Background check required
*EEO
Auto-ApplyEvening Food and Beverage Attendant
Orange, OH job
Property Location:
4100 Orange Place - Orange Village, Ohio 44122You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.
Pay starts at $17/hour
What you will do:
Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
See to it that the kitchen and lobby area are clean and well organized.
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Answer guest's questions using your knowledge of the hotel, area, and events.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, energetic communicators with these qualifications.
Knowledge of hotel accommodations, the community. and hotel services
Ability to conduct accurate inventory of food items and calculate order levels
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English
Rise. Shine. Work Happy.Hiring Immediately!
The pay range is:
$16.01 - $24.03
The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
We will be accepting applications on an ongoing basis.
Auto-ApplyGuest Services Representative - Residence Inn Akron, Ohio
Akron, OH job
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Residence Inn AkronSouth/Green in Akron, Ohio.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary $16 - $17 per hour
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Assistant Executive Housekeeper
Cuyahoga Falls, OH job
Assistant Executive Housekeeper -
Exciting Career Opportunity
The Sheraton Suites Akron/Cuyahoga Falls is looking for an experienced and dedicated candidate to fill our Assistant Executive Housekeeper position. The primary function of the Assistant Executive Housekeeper is to supervise and maintain the acceptable standards of cleanliness in order to present an inviting appearance in guest accommodations and public areas.
Auto-ApplyLaundry Attendant
Cleveland, OH job
Property Location:
1380 East Sixth Street - Cleveland, Ohio 44114You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly "+1 Service" bonus.
BASIC FUNCTION & JOB DUTIES:
Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision.
Rise. Shine. Work Happy.Hiring Immediately!
The pay range is
$16.01 - $24.03
The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
We will be accepting applications on an ongoing basis.
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Explore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
Easy ApplyBanquet Houseman Setup
Akron, OH job
DoubleTree by Hilton Akron/Fairlawn - NOW HIRING BANQUET SET UP
(Located across the street from Summit Mall at 3180 W. Market St. Fairlawn, OH 44333)
Summary Large, upscale hotel. Beautiful meeting rooms and banquet space.
* Set up tables, chairs, linen, dance floor, audio visual per the customer contract. * Clear, clean and vacuum banquet rooms. * Offer customer assistance. * Schedules are flexible.
Skills/Requirements • Ability to lift, carry, push, pull up to 75 lbs.• Ability to read and understand BEO (Banquet Event Order- customer contracts)• Must be available weekends and holidays• Conservative appearance (no visible tattoos, natural hair colors, etc.)• Positvite attitude and cordial with guests
Benefits May Include:
Complimentary Meal when working 4 or more hours
Free parking
Discounted Hotel Rooms nationwide
Health Insurance
Dental insurance
Vision Insurance
401(k) Matching Retirement Plan
Paid Holidays
Paid Vacation Days
Paid Sick Days
Background Check & References RequiredEEO
Auto-ApplyHousekeeper/Room Attendant
Cleveland, OH job
Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland's central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.
Are you ready?
Because we are looking for a Room Attendant!
What does the ROLE entail?
* Responsible for servicing and maintaining the cleanliness of the guest rooms, including guest departures and stay overs
* Strong guest service orientation in order to ensure high guest expectations
* Fast-paced environment that requires moderate amounts of walking and continuous standing
* Ensure clean and comfortable rooms for our guests
* Demonstrates Hyatt's values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing
Your EXPERIENCE:
* A true desire to satisfy the needs of others in a fast paced environment
* Ability to lift and carry up to 30lbs of weight
* Ability to push and pull a cart up to 50lbs of weight
* Capable of standing for long periods of time
* Able to work efficiently and independently with minimal supervision
* Unafraid of guest room related tasks and responsibilities
* Takes pride in a job well done
* Must be able to work a flexible schedule, including, weekends and holidays
* A fun and energized person
* Committed to delivering a high level of customer service
* Previous hotel specific housekeeping Experience highly preferred
Perks:
* An entry to the Hyatt Family, a place where we care for people so they can be their best
* 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
* 50% off at 1890 Restaurant
* 25% off at Marengo Spa
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
* Paid Holidays, Sick Days and Vacation Days
* Connect with thousands of National and Local Partners for Various Discounts
* Located near RTA stops and pick ups
* Discounted Parking Passes
Wellbeing:
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
* To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
* Hotel gym access
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
Development:
* With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
* Regular Check-In Conversations with Managers to discuss personal career goals
* A wide range of development tools through the Hyatt Learning
* Education assistance of up to $1,000 per year toward personal growth and development
Front desk associate
Elyria, OH job
Join Our Team as a Front Desk Associate!
Are you looking for a welcoming and flexible work environment where you can grow your skills and be part of a trusted company? Bindu Associates LLC, operating as Holiday Inn Express & Suites, has been delivering exceptional service for over 25 years. We're seeking a friendly and dependable Front Desk Associate to join our team and help us create memorable guest experiences.
About the Role
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
What You'll Be Doing
• Your day-to-day responsibilities will include:
Be the warm welcome that kicks off a memorable guest experience
• Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
• Handle cash and credit transactions
• Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
• Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Always know what events and activities are on the day's schedule
Jump into other ad-hoc duties when your colleagues need your help
What We're Looking For
• Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
• Flexibility - night, weekend and holiday shifts are all part of the job
• Ability to multitask and remain calm under pressure.
IHG HotelKey or Hilton PEP experience is a plus.
• You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Experience - ideally you'll have spent at least one year in a front desk or guest service position
• Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
Why Join Us?
At Bindu Associates LLC, we believe in recognizing and rewarding hard work. Here's what you can look forward to:
- A flexible schedule.
- An attendance bonus to celebrate your reliability.
- Time off after six months of employment to recharge and relax.
Our Culture and Values
With over 25 years of experience, we've built a reputation for excellence and hospitality. At Holiday Inn Express & Suites, we foster a supportive and inclusive work environment where every team member is valued. We're committed to creating a positive experience not only for our guests but also for our employees.
Ready to Apply?
If this sounds like the perfect opportunity for you, we'd love to hear from you! Join our team and be part of a company that values your contributions and supports your growth. Apply today to start your journey with Bindu Associates LLC dba Holiday Inn Express & Suites!
Server - Events (Banquets)
Cleveland, OH job
Event servers are responsible for food and drink service at hotel banquet functions. They make sure function space visually appealing and present the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include general banquet preparation, room refreshes, and maintaining a sanitary environment.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
St. Paul Hotel Wooster - General Application
Wooster, OH job
Job Description
About St. Paul Hotel Wooster
Managed by RDA Management Company, the St. Paul Hotel Wooster offers you the freedom and flexibility of finding that one thing that you can turn into an exciting and fulfilling career. Here at the St. Paul Hotel, our thing is hospitality and maybe it's yours too.
*Background check required
*EEO
Houseperson
Middleburg Heights, OH job
The Housekeeping Houseman is a vital member of the housekeeping team, ensuring a clean, organized, and welcoming environment for guests and associates. This role supports the housekeeping staff by maintaining public areas, replenishing supplies, and delivering prompt assistance to guest needs. The Houseman embodies Ivy Hospitality's dedication to creating exceptional guest experiences through attention to detail and proactive service.
Part-Time Houseperson position is available for shifts on Sundays and Thursdays AM shifts only. The Residence Inn Marriott Cleveland Airport/Middleburg Heights is a multi-award winning hotel with a passion to provide excellent service to our guests. We pride ourselves on our exceptional teamwork to ensure each and every guest has an enjoyable stay. We're looking for like-minded individuals to join our team to continue in our success!
_____________________________________________________________________________
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain the cleanliness and organization of public areas, including lobbies, hallways, and restrooms, ensuring an inviting atmosphere for guests.
Deliver linens, supplies, and amenities to housekeeping associates promptly, supporting efficient room turnovers.
Assist in removing trash and soiled linens from housekeeping carts and storage areas.
Respond to guest requests, such as additional towels or bedding, promptly and courteously.
Restock housekeeping carts and storage areas with necessary supplies for the team.
Ensure consistent communication with the housekeeping team to prioritize and complete tasks efficiently.
Assist with deep cleaning projects and other special cleaning tasks as assigned.
Follow all safety and security procedures to protect guests, associates, and property, including proper handling of cleaning equipment and chemicals.
Notify the supervisor of maintenance needs or safety hazards observed during daily duties.
Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction
Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
Perform additional duties as assigned by the General Manager/Department Leader, supporting the overall success of hotel operations.
Qualifications:
Education: High school diploma or equivalent is preferred but not required.
Experience: Prior experience in a housekeeping or hospitality role is preferred but not required.
Ability to work in a physically demanding role, including standing, lifting, bending, and pushing heavy carts.
Strong communication skills and the ability to interact with guests and associates professionally and respectfully.
Flexibility to work varying shifts, including weekends and holidays, based on business needs.
Commitment to upholding Ivy Hospitality's standards for cleanliness and guest service.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
Auto-ApplyLaundry Attendant
Cleveland, OH job
Property Location:
1380 East Sixth Street - Cleveland, Ohio 44114You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus.
BASIC FUNCTION & JOB DUTIES:
Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision.
Rise. Shine. Work Happy.Hiring Immediately!
The pay range is
$16.01 - $24.03
The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
We will be accepting applications on an ongoing basis.
Auto-ApplyBreakfast Attendant
Cleveland, OH job
Property Location:
1380 East Sixth Street - Cleveland, Ohio 44114You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.
What you will do:
Make happy, delicious hot breakfasts possible for our guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
Prepare, serve, and clean up our free hot breakfasts.
Create a warm, comfortable, relaxing environment.
Ensure that food safety standards are met and appropriate levels of inventory and supplies are maintained.
See to it that the breakfast and lobby area are clean and well organized.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly communicators with these qualifications.
Ability to conduct accurate inventory of food items and calculate order levels
Knowledge of hotel accommodations, the community, and breakfast hours
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English
Rise. Shine. Work Happy.Hiring Immediately!
The pay range is:
$16.01 - $24.03
The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
We will be accepting applications on an ongoing basis.
Auto-ApplyExecutive Housekeeper
Cleveland, OH job
Executive Housekeeper
Reports To: Assistant General Manager / General Manager
The Executive Housekeeper is responsible for ensuring the highest standards of cleanliness, presentation, and service for all guest rooms and public areas. By effectively leading and managing the housekeeping team, the Executive Housekeeper will maintain a spotless and welcoming environment for guests while adhering to company policies and safety standards. The role requires a blend of operational expertise, team leadership, and a commitment to delivering exceptional guest experiences.
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lead and manage the housekeeping team to ensure the timely and efficient cleaning of guest rooms and public areas.
Coordinate daily housekeeping operations, including VIP rooms, guest check-outs, and special requests.
Review and confirm the completion of daily room cleaning and inspections, ensuring all rooms meet company standards.
Conduct regular inspections of cleaned rooms, public areas, and linen closets to ensure adherence to quality standards.
Address and resolve any issues related to room cleanliness or maintenance promptly.
Monitor and document room inspection results, providing feedback and corrective actions as needed.
Manage inventory levels of housekeeping supplies and linens, ensuring adequate stock and proper storage.
Prepare and follow up on maintenance work orders for repairs or replacements of furnishings and fixtures.
Assist in quarterly inventory of all linens and housekeeping supplies.
Assist in the training and orientation of new housekeeping associates, ensuring they understand company standards and expectations.
Provide ongoing coaching and support to team members, fostering a positive and productive work environment.
Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction.
Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
Ensure all housekeeping practices comply with federal, state, and local regulations, including OSHA standards.
Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.
Uphold the company's values and standards, ensuring all actions and decisions align with the organization's goals and ethical guidelines.
Qualifications: Education:
High school diploma or equivalent required.
Experience: Minimum of three years of housekeeping experience, with at least one year in a supervisory role.
Excellent verbal and written communication skills, with the ability to lead a team and interact with guests effectively.
Strong organizational and time-management skills, with attention to detail.
Proficient in basic computer skills and housekeeping management software.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Knowledge of federal, state, and local regulations related to housekeeping and hospitality.
Ability to stand, walk, and perform physical tasks for extended periods.
Must be able to lift up to 15 lbs regularly and push/pull carts weighing up to 250 lbs.
Capable of bending, stooping, and stretching to fulfill cleaning and inspection tasks. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
Hotel Night Auditor
Comfort Inn job in Painesville, OH
Comfort Inn in Painesville, OH is looking for one hotel night auditor to join our 23 person strong team. We are located on 7581 Auburn Rd. Our ideal candidate is attentive, ambitious, and reliable.
Benefits
PTO
Responsibilities
works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
Balancing the accounts from day shift
Managing front desk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
Handling customer requests and complaints and directing other employees or departments accordingly
Creating invoices, bills and checks for vendors, employees and contractors
Managing and updating all official documentation pertaining to the role
Ensuring that all end-of-day activities have been successfully executed by employees in all departments
Answering calls and queries related to potential booking
Hire your next Night Auditor today.
Qualifications
Great People Skills
Work as a Team and Independently
Computer Skills
Have great Judgement Skills
Can work alone during night shift
Flexible with schedule
Great Attendance Record
We are looking forward to hearing from you.
Busser - Food Runner
Akron, OH job
Job Description
DOUBLETREE - BEAU'S GRILLE NOW HIRING BUSSER
(located inside the DoubleTree hotel across from Summit Mall)
Assist servers and guests in the restaurant. Clear, clean and reset tables. Stock supplies, pour water, Deliver food and beverage items as requested in a timely manner. Communicate with guests in a positive, professional manner. Sweep, vacuum, and mop floors. Clean tables, chairs, shelves, etc.
Skills/Requirements
• Positive, professional communication skills• Ability to multi-task in a timely manner• Good memory skills • Ability to lift up to 50 lbs.to carry bus tubs• Must be available weekends and holidays
Benefits• All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms nationwide.
Additionally, Fulltime Employees are eligible for:
• Health and Dental insurance• 401(k) Matching Retirement Plan• Paid holidays• Vacation• Sick time
And More!
Front Desk Associate/Night Auditor
Elyria, OH job
Job Description
Join Our Team as a Front Desk Associate!
Are you looking for a welcoming and flexible work environment where you can grow your skills and be part of a trusted company? Bindu Associates LLC, operating as Holiday Inn Express & Suites, has been delivering exceptional service for over 25 years. We're seeking a friendly and dependable Front Desk Associate to join our team and help us create memorable guest experiences.
About the Role
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
What You'll Be Doing
• Your day-to-day responsibilities will include:
Be the warm welcome that kicks off a memorable guest experience
• Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
• Handle cash and credit transactions
• Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
• Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Always know what events and activities are on the day's schedule
Jump into other ad-hoc duties when your colleagues need your help
What We're Looking For
• Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
• Flexibility - night, weekend and holiday shifts are all part of the job
• Ability to multitask and remain calm under pressure.
IHG HotelKey or Hilton PEP experience is a plus.
• You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Experience - ideally you'll have spent at least one year in a front desk or guest service position
• Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
Why Join Us?
At Bindu Associates LLC, we believe in recognizing and rewarding hard work. Here's what you can look forward to:
- A flexible schedule.
- An attendance bonus to celebrate your reliability.
- Time off after six months of employment to recharge and relax.
Our Culture and Values
With over 25 years of experience, we've built a reputation for excellence and hospitality. At Holiday Inn Express & Suites, we foster a supportive and inclusive work environment where every team member is valued. We're committed to creating a positive experience not only for our guests but also for our employees.
Ready to Apply?
If this sounds like the perfect opportunity for you, we'd love to hear from you! Join our team and be part of a company that values your contributions and supports your growth. Apply today to start your journey with Bindu Associates LLC dba Holiday Inn Express & Suites!
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