Vice President, Service Delivery General Management Manager II
Lake Mary, FL jobs
Client Service Officer
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Client Service Officer (CSO) to join our US Transfer Agency team. This role is located in Lake Mary FL.
In this role, you'll make an impact in the following ways:
• Oversee service levels across operating and systems areas, identifying and addressing weaknesses.
• Provide management reporting to clients and facilitate ongoing client review sessions and operational meetings.
• Act as the client's advocate within BNY, ensuring satisfaction and escalating issues to senior management as needed.
• Partner with Operations to eliminate non-value-added processes and drive client initiatives such as fund mergers, liquidations, and conversions.
To be successful in this role, we're seeking the following:
• Strong background in operations, systems, and company policies.
• Proven ability to resolve client issues effectively.
• Experience in financial management, contract negotiation, and project leadership.
• Excellent communication, teamwork, and problem-solving skills.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
General Manager- Longwood University
Farmville, VA jobs
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nutrition Associate Manager
Columbus, OH jobs
Aramark has an exciting career opportunity for a Nutrition Associate Manager/Dietetic Technician at the Ohio Department of Rehabilitation and Corrections where you will have the opportunity to perform a variety of duties to support the nutrition programs. This role provides technical support to meet client and operational therapeutic nutrition needs, collaborates with medical on written diet orders, assists in the execution of the diet orders, quality assurance program and food service production. Aramark offers an independent working environment with great pay, benefits and milage reimbursement.
COMPENSATION: The salary range for this position is $50,000.00 to $60,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Conducts nutrition assessments, care plans, education, and provides appropriate follow up for correctional facility onsite clinics in assigned territory. Documents appropriately in electronic medical record. Coordinates nutrition care with interdisciplinary healthcare team.
Supports the Food Service Director (FSD) in implementation of therapeutic diet needs, including daily orders, tray assembly, sanitation, training of staff, proper documentation as it relates to therapeutic diets. Work with the FSD on written action plans for problem areas.
Responds and follows up with grievances related to therapeutic diets.
Assists FSD in providing and documenting in-service trainings for all employees related to diet implementation and/or documentation.
Collaborates with medical on written diet orders to ensure consistency and understanding of diet meal plans created. Prepare monthly diet summary reports.
Provides supervising dietitian and/or manager overall input on general food preferences, food allergies, meal plan development, and in-service training creation.
Develops a strong level of trust and credibility with clients and the field regarding the technical nutritional competency of ARAMARK Correctional Services.
Promotes sharing of best practices within accounts.
Maintains administrative functions as needed, including word processing and assembly of field tools.
Performs other related duties as assigned.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? MUST possess an Associates or Bachelors Degree approved by Academy of Nutrition and Dietetics (ACEND) as a Dietetic Technician with a minimum of two years relevant experience
? ServSafe and CPR/BLS certified (or ability to earn certifications)
? Ability to build relationships, communicate effectively with clients, medical staff, front line managers and on-site staff
? Ability to accurately and efficiently utilize an electronic medical record system
? Requires proficiency in Microsoft Excel, Outlook, Word and PowerPoint
? Ability to work independently, be organized, and manage your time effectively
? Valid driver?s license required with clean driving record
? Willingness to travel between facilities
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Catering & Premium Service Manager
Farmville, VA jobs
The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.
Job Responsibilities
? Develop and complete catering solutions to meet customers? needs
? Develop and maintain effective client and customer rapport
? Deliver consistent quality in planning and carrying out events
? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
? Assist clients in planning special events and providing creative solutions to clients? needs
? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
? Responsible for delivering food and labor targets
? Responsible for execution of catering events of varied size and scope including staffing and management
? Ensure accurate reporting of all catering related revenue, expenses, and receivables
? Recruit, train, schedule and develop team members
? Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Requires at least 2 years of experience
? Prior experience in a management or supervisory role preferred
? Previous experience in events, hospitality and catering preferred
? Requires a bachelor?s degree or equivalent experience
? Available to work event-based hours
? Must have excellent communications skills
? Complete Food Handlers and Alcohol Service Certifications as required
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
? Ability to stand for extended periods of time
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
District Manager - Correctional Services
Evansville, IN jobs
The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments.
Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement.
In this role, frequent travel to client sites throughout the district is expected.
Job Responsibilities
The successful candidate demonstrates capability across the following dimensions:
Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations.
Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations.
Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used.
Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.
Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
Confirmed ability to hire, assess, develop and grow hard-working talent.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership.
Proven success in a repeatable business model, including leading through change and turnaround initiatives.
Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred.
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Customer Service Project Manager
Pomona, CA jobs
Job Title: Project Manager I
Pay Range: $45 - 48/Hr. On W2 (Depending on Experience/Interview)
Duration: Contract Role (Possible Extension or Temp to Hire for Right Candidate)
Schedule: Monday to Friday 07:00 AM to 04:00 PM (Hybrid 2 days per week in Office)
Job Description:
Support project management staff in completing necessary tasks/deliverables to ensure project success
Input data and records into tracking systems, project management tools, and systems of record ensuring data integrity
Collaborate and communicate with both internal and external stakeholders on project status
Perform necessary tasks to ensure project completion such as (but not limited to):
Sending easement requests
Sending contracts/invoices
Confirming receipt of payment/executed contracts
Releasing meters to operations personnel
Checking project status and dependencies, and communicating status to internal and external stakeholders
Inputting data into systems
Generating reports regarding project status/health and providing to both internal and external stakeholders
Processing initial customer submittals, and routing the submittals to the appropriate stakeholders
Sending/Receiving documents, designs, etc. as required to both internal and external stakeholders
Attend status update calls with stakeholders, and presenting on current project status
Perform ad-hoc reviews and/or generate ad-hoc reports, as required by leadership in support of corporate goals/initiatives
Job Qualifications:
Min High School Diploma or equivalent
Min. 2 years analytical experience reviewing and interpreting data sets
Min. 2 years project coordination/management experience
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Utility industry experience preferred
Experience with database software (Access, SAP, or equivalent)
Field work not required, the onsite work will be done from an business office
Construction project coordination background is not required, but preferred. Managers will consider project coordination background from business or IT projects as well.
This role is customer facing, so excellent customer service and communication is required. This role is focused on project support and very task oriented.
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
General Manager - Liquor
Los Angeles, CA jobs
Job Title: General Manager, U.S. Market (Spirits / FMCG)
FTE
Salary Range: USD $ 200000 - 250000
Responsibilities
- **Strategic Market Leadership:** Lead the development of a U.S. market strategy, including brand positioning, channel roadmap (retail / food & beverage / specialty spirits), and annual revenue targets. Drive end-to-end market entry from product adaptation to pricing strategy.
- **Execution & Localization:** Translate growth strategies into actionable U.S. market plans. Partner with distributors to expand penetration in priority regions and design cultural experience activations (e.g., tasting events, seasonal campaigns) to bridge cross-cultural consumption habits.
- **Team Leadership & Enablement:** Manage both U.S.-based and cross-border teams. Establish performance frameworks, provide sales enablement tools and cultural training, and ensure consistent achievement of quarterly goals.
- **Channel & Ecosystem Development:** Maintain strong relationships with retail chains, restaurants, and core distribution partners. Expand into premium liquor stores and spirits agencies by establishing long-term, trusted partnerships.
- **Market Intelligence & Insights:** Monitor U.S. spirits regulations, tax policies, competitive activities (e.g., whiskey, vodka), and consumer trends. Deliver monthly market analysis reports to support strategic adjustments by headquarters.
Qualifications
- **Industry Expertise:** 10+ years of FMCG or international expansion experience, including 3+ years managing U.S./Americas operations for spirits or FMCG brands. Proven experience taking a beverage or FMCG product from market entry to scale.
- **Market Insight:** Strong understanding of U.S. spirits distribution systems and regulatory frameworks; ability to identify opportunities where premium Asian spirits can integrate into local consumption scenarios.
- **Channel & Resource Network:** Existing relationships with major U.S. spirits distributors, retail groups, or restaurant groups, with a track record of successfully launching new-to-market beverage products.
- **Cross-Border Operations:** Proficiency in international trade processes (customs, taxation, FX) and supply-chain management; capable of navigating cultural and operational challenges across regions.
- **Language Capability:** Professional fluency in English; multilingual ability a plus.
- **Brand & Cultural Alignment:** Genuine appreciation for global spirits culture and the ability to authentically communicate brand storytelling with a balance of entrepreneurial drive and market sensitivity.
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at *****************************
Compensation:
The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Operations Manager
Addison, IL jobs
Operations Manager
Reports To: Vice President of Operations
About the Role
The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment.
Key Responsibilities
Operations Management
Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards.
Manage shipping, receiving, materials flow, and inventory control.
Track and analyze KPIs related to output, quality, cost, and delivery performance.
Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste.
Leadership
Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators.
Foster a culture of accountability, teamwork, and continuous improvement.
Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals.
Support workforce planning, training, and performance management initiatives.
Quality & Compliance
Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards.
Champion defect reduction and root cause analysis to improve product reliability.
Promote and maintain safety and quality as top operational priorities.
Process & Equipment Optimization
Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime.
Identify and implement automation and cost-saving opportunities across production areas.
Standardize manufacturing procedures and documentation for efficiency and scalability.
Safety & Environmental Compliance
Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations.
Conduct regular safety audits, enforce PPE requirements, and lead incident investigations.
Promote a proactive safety culture across all production teams.
Qualifications
Required:
Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field.
6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.).
Proven track record managing engineer-to-order (ETO) manufacturing operations.
Demonstrated leadership in fabrication, assembly, and testing environments.
Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel.
Experience applying Lean and Six Sigma methodologies to improve efficiency and quality.
Excellent communication, organizational, and decision-making skills.
Preferred:
Direct experience with switchgear manufacturing.
Background with leading competitors or similar organizations in power distribution equipment.
Key Attributes for Success
Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment.
Strategic thinker with a continuous improvement mindset.
Strong sense of ownership, accountability, and long-term commitment.
Effective communicator who can engage teams and foster collaboration across departments.
Compensation & Schedule
Salary Range: $150,000-$180,000 (higher for exceptional candidates)
Bonus: Up to 20% annual performance bonus
Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed
Travel: Minimal, primarily local
Why Join
This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.
BA/Operations Manager
Hartford, CT jobs
Job Title: BA/Operations Manager
Onsite Requirements:
SharePoint/.Net
Jira or comparable defect management tools
Stakeholder management skills
Job Description:
The Business Analyst / Operations Manager (BA/Ops Manager) will support migration readiness and operational stability for business-critical applications moving from SharePoint to a custom .NET platform.
This role ensures continuity of service, oversees maintenance, coordinates testing, manages issue resolution, and leads communication between technical teams, business stakeholders, and the migration program.
The position plays a key role in ensuring readiness validation and successful transition of reporting and operational processes.
Key Responsibilities:
Project Coordination & Oversight
Oversee schedule, activities, and status reporting for readiness and maintenance workstreams.
Serve as primary liaison between the migration team, developers, administrators, and business units.
Maintain clear communication of timelines, risks, blockers, and progress.
Migration Readiness & Assessment
Conduct and document readiness assessments for each application, including data quality, system dependencies, and process fit for migration.
Develop and maintain the Migration Readiness Assessment Report.
Operations & Maintenance
Manage day-to-day operations of existing SharePoint applications.
Perform configuration updates and ensure uninterrupted business operations until final migration.
Ensure timely remediation of issues through defect management tools (EQSL, Jira).
Testing & Validation
Coordinate development of test plans, test cases, and validation procedures.
Facilitate pre-migration and post-migration testing activities, documenting outcomes and defects.
Support user acceptance testing (UAT).
Stakeholder Engagement
Work closely with business partners to validate requirements, readiness criteria, and reporting needs.
Facilitate workshops, walkthroughs, and milestone reviews.
Reporting & Documentation
Maintain quarterly maintenance logs, defect logs, and testing documentation.
Contribute to the Final Readiness Package and handoff documentation.
Qualifications:
5+ years of experience as a Business Analyst, Operations Manager, or similar role.
Experience supporting migration or system modernization projects (SharePoint, .NET preferred).
Strong understanding of testing processes, documentation, and operational support.
Familiarity with EQSL, Jira, or comparable defect management tools.
Excellent communication, organizational, and stakeholder-management skills.
Ability to coordinate cross-functional teams under tight timelines.
**3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**
General Manager
Spring Grove, IL jobs
LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated General Manager - Operations Leadership Opportunity to join their team. Seeking a hands-on General Manager to oversee operations and drive organizational excellence. This is a rare opportunity to join a growing company with a strong reputation for quality and employee engagement. You will provide strategic oversight for all administrative, operational, and human resources functions, directly managing a team of 20 employees, including office staff, Shop Manager, Production Manager and Quality Manager. You will report to ownership and play a pivotal role in shaping company culture, building strong relationships, and fostering a collaborative environment.
Key Responsibilities:
Leadership & Culture Building: Serve as a servant leader, inspiring trust and engagement across all levels. Champion open communication, positive remediation, and honest feedback to nurture a supportive workplace.
Problem Solving: Proactively address operational challenges, ensuring issues are resolved efficiently and escalations are managed constructively.
Financial Management: Oversee budgeting, costing, AP/AR, and credit evaluation. Set profit margin goals and monitor financial performance to support sustainable growth.
Staff Development: Lead hiring, onboarding, and employee relations. Support training, compensation reviews, and career development initiatives.
Operational Excellence: Maintain compliance, manage vendor relationships, and ensure the accuracy of business processes. Drive continuous improvement in systems and procedures.
Customer & Vendor Relations: Evaluate customer credit, manage payment terms, and participate in key meetings to strengthen partnerships.
Qualifications and Skills:
Bachelor's Degree required.
7+ years of proven leadership experience in operations, manufacturing, or business administration.
Exceptional interpersonal skills with a passion for building relationships and developing teams.
Strong financial acumen and analytical abilities.
Manufacturing industry experience is preferred.
Comfortable being hands on in a plant manufacturing environment, walking the plant floor and engaging with staff at all levels of the organization.
Proficiency in Microsoft Office and business/ERP systems.
Compensation Range: $130,000 - $150,000
Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.
If you are a passionate General Manager looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity!
LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************
Customer Service Manager
Geneva, IL jobs
Our client in the manufacturing industry is seeking a Customer Service Manager to lead the customer support function and serve as a key liaison between customers, production, sales, and shipping The Customer Service Manager will oversee day-to-day service operations, ensure exceptional customer experiences, and help strengthen internal communication to support on-time delivery, product quality, and customer satisfaction.
Key Responsibilities
Manage and lead a small customer service team, including hiring, coaching, training, and performance development.
Serve as the primary escalation point for customer issues, ensuring timely and effective resolution.
Develop and implement customer service standards, metrics, and best practices tailored to a manufacturing environment.
Oversee order entry, changes, cancellations, and status updates to ensure accuracy and timely processing.
Partner with production scheduling, purchasing, and shipping to resolve order delays, inventory issues, or lead-time challenges.
Monitor open orders, backlogs, and fulfillment performance to ensure transparency and customer alignment.
Build strong relationships with customers through proactive communication, responsiveness, and problem-solving.
Provide product information, pricing support, and technical guidance as needed in collaboration with engineering and sales.
Maintain clear documentation of customer interactions, service issues, and resolutions.
Identify service gaps and opportunities to improve processes, tools, and communication across departments.
Implement systems or workflows to strengthen accuracy in order handling, customer follow-up, and internal coordination.
Partner with leadership to support continuous improvement initiatives, potentially including ERP enhancements or customer portals.
Qualifications
5-10+ years of customer service experience, ideally within a manufacturing, distribution, or industrial environment.
Prior experience supervising or managing customer service teams.
Strong understanding of order management, production workflows, and supply chain.
Bachelors Degree preferred
General Manager
Utica, NY jobs
Full-time, salaried position with bonus eligibility
$70-80K/year
New Hartford, NY
We've partnered with a rapidly expanding indoor recreational brand offering unique, family-friendly entertainment experiences. Their venues serve as local hubs for active play, memorable events, and community engagement.
Position Overview
The General Manager oversees all aspects of daily operations at a high-traffic indoor recreational facility. This individual is accountable for delivering exceptional guest experiences, maintaining operational excellence, and leading a diverse team of employees. Success in this role requires strong leadership, customer service expertise, community outreach, and business acumen.
Key Responsibilities
Operational Oversight
Ensure the facility operates in a safe, clean, and welcoming manner at all times.
Oversee all operational functions to maximize guest satisfaction and financial performance.
Monitor compliance with safety protocols and facility maintenance standards.
Prepare and review financial documentation, including weekly and monthly performance reports.
Team Leadership
Recruit, train, and manage all staff within the facility.
Implement team development programs to enhance employee performance and retention.
Schedule staff based on business needs and monitor labor efficiency.
Conduct performance reviews, coaching sessions, and, if necessary, disciplinary actions or terminations.
Guest Relations
Resolve guest concerns professionally and in line with brand standards.
Foster a culture of hospitality, responsiveness, and proactive service.
Promote customer loyalty through consistent and positive guest experiences.
Event Management & Sales Support
Oversee bookings and execution of group events, parties, and special functions.
Collaborate with team members to ensure events are successful and revenue goals are met.
Engage with local businesses and community organizations to promote offerings and build brand presence.
Budget & Inventory Management
Maintain control over facility expenses and adhere to budget guidelines.
Manage procurement of supplies, including merchandise, cleaning products, and operational materials.
Track charitable giving and donation requests.
Required Skills and Experience
2 to 4 years in a supervisory or management capacity within a customer-facing business.
Certification in First Aid and CPR required (or must obtain shortly after hire).
Proven ability to lead teams and create a performance-driven culture.
Strong communication and problem-solving skills.
Proficiency in using office productivity tools (e.g., Google Workspace or similar platforms).
Physical stamina and ability to engage in moderate lifting (up to 50 lbs) and extended periods of standing and walking.
Availability to work evenings, weekends, and select holidays.
PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
General Manager
Torrance, CA jobs
Join ClearChoice Dental Implant Centers as a General Manager
Ready to be part of something transformative? Join ClearChoice Dental Implant Centers an industry leader changing lives through advanced dental implant solutions. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team.
Job Type: Full-Time
Salary: $90,000-$100,000 base plus annual bonus potential
Why ClearChoice is the best choice for your career:
•Competitive base salary
• Work in a patient-focused environment with a team that empowers you to succeed
• Enjoy a predictable Monday-Friday schedule-no weekends required
• Take advantage of full healthcare benefits including medical, dental, and vision
• Access a 401(k) retirement savings plan with company match
• Paid time off and holidays to ensure you maintain a healthy work-life balance
• Continuous training and professional development to sharpen your skills
• Thrive in a collaborative, supportive, and mission-driven culture
• Be part of a company where your passion for helping others leads directly to success-both for your patients and your career
What You'll Do:
Lead daily operations of the dental center, ensuring clinical and business excellence
Oversee patient experience and workflow from consultation through treatment
Manage and support a multidisciplinary team of doctors, clinicians, and staff
Implement and drive business strategies to meet performance and financial goals
Ensure compliance with operational standards, policies, and regulatory guidelines
Analyze data to identify opportunities for growth and operational improvement
Partner with the doctor to ensure high-quality patient care and service delivery
Manage center financials including budgets, forecasts, and P&L oversight
Champion a positive, inclusive, and accountable team culture
Support ongoing staff training and development to drive success
Skills and Experience We're Looking For:
5+ years of operational leadership experience, preferably in healthcare, retail, or hospitality
Proven success in leading teams and driving financial results
Strong business acumen, including P&L management and strategic planning
Ability to coach and motivate high-performing teams
Excellent communication, organizational, and problem-solving skills
Experience working in a fast-paced, service-oriented environment
Bachelor's degree preferred; MBA or relevant advanced degree a plus
Why Choose ClearChoice?
ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and more than 100,000 smiles restored. As part of TAG - The Aspen Group, we're committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands.
Ready to Join Us?
Take the next step toward a meaningful, rewarding career at ClearChoice Dental Implant Centers. Apply today and be part of a team that's changing lives, one smile at a time.
TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.
TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Paper Mill Operations Manager
Oxnard, CA jobs
Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an Operations Manager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations.
The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success.
Requirements:
Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree
7+ years' experience leading power & turbine generator operations
Proficient at managing outages, shutdowns and start-ups in a Paper Mill
Proficient at managing, scheduling, and training multi-functional teams in a Union Environment
SE# 510736747
Operations Manager
Wauconda, IL jobs
About the Role
A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it.
You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems.
Key Responsibilities
Process Analysis & Improvement
Assess current manufacturing workflows, identify gaps, and design improved processes.
Lead operational change management connected to D365 and related systems.
System Implementation & Functional Leadership
Support and guide D365, MES, SCM, and PLM system implementations and enhancements.
Provide functional direction-configuration, requirements, testing-not development.
Requirements & Documentation
Gather, validate, and translate business requirements into functional specifications.
Create process maps, configuration documentation, and training materials.
Data & Reporting
Analyze manufacturing, inventory, and supply chain data.
Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL).
Project Management
Lead small to mid-sized projects tied to operations system improvements.
Ensure milestones, deadlines, and cross-functional alignment.
Training & Support
Train end users and support adoption across operations and supply chain teams.
Troubleshoot issues and ensure smooth daily system usage.
Cross-Functional Collaboration
Partner with IT, engineering, production, and supply chain to align systems with business goals.
Ensure compliance with regulatory, quality, and internal standards.
Required Qualifications
Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field
5+ years of manufacturing operations experience
3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable)
Experience with MES, SCM, PLM, or other manufacturing systems
Proven experience designing, mapping, and improving manufacturing processes
Strong data analysis skills (SQL, Power BI, Tableau)
Experience with process mapping tools (Visio, Lucidchart)
Excellent communication skills and the ability to lead business stakeholders
Prior experience driving ERP implementation or major process transformation
Preferred Qualifications
Experience in food, beverage, ingredients, or process manufacturing
Lean, Six Sigma, or continuous improvement certification
Exposure to Industry 4.0, IoT, or smart manufacturing technologies
Project management certifications (PMP, Prince2) or CBAP
Operations Manager
Groton, MA jobs
Our client, a tire processing facility in MA, is seeking an experienced Operations Manager to lead their team.
The Operations Manager is responsible for directing and coordinating all activities within the Tire Processing Facility (TPF) to ensure operational excellence across production, quality, safety, and environmental compliance. This role oversees the automated PLC-driven processing system, manages maintenance schedules, and ensures timely delivery of high-quality products to customers. The manager works closely with safety and environmental consultants to maintain full regulatory compliance and leads continuous improvement initiatives using LEAN principles. Additionally, the position involves supervising and developing TPF personnel, managing workflow, and ensuring the facility remains organized, efficient, and ready to accept incoming materials.
Key Responsibilities
Operational Oversight: Direct daily TPF operations to meet production goals, quality standards, and delivery timelines.
Process Improvement: Apply LEAN concepts to identify and implement efficiency and productivity enhancements.
Quality Assurance: Monitor and maintain product quality through testing and compliance checks.
Maintenance Management: Ensure timely preventive maintenance and repairs of all equipment.
Safety & Compliance: Maintain OSHA and environmental compliance, including stormwater and spill prevention protocols.
Team Leadership: Hire, train, schedule, and evaluate staff; foster a culture of safety, accountability, and continuous improvement.
Cross-Functional Collaboration: Communicate with internal stakeholders and external partners to support operational needs.
Data Analysis & Reporting: Track performance metrics, analyze trends, and recommend improvements to leadership.
Qualifications
Experience: Minimum 5 years in management within an automated/computerized processing environment; tire processing experience preferred.
Skills: Strong mechanical aptitude, advanced problem-solving, excellent communication, and proficiency in Microsoft Office.
Education: Bachelor's degree in a related field or equivalent experience.
Certifications: Ability to obtain Dept. of Labor hoisting license within 6 months; valid driver's license required.
If you are excited about process improvement and growing a facility. We would love to talk to you.
Salary for this position will start at $125k and compensation includes benefits.
Associate Development and Training Manager #32268
Boston, MA jobs
Salary Range: $150K-$175K
Schedule: Full-time | Monday-Friday, 9-5
About the Job
A leading Boston law firm is hiring an Associate Development and Training Manager to drive firm-wide lawyer training, associate development, and performance management initiatives to enhance engagement, integration, and retention.
Recognized nationally for excellence, including multiple accolades for workplace culture and inclusion, our client offers a collaborative environment committed to innovation, learning, and professional development.
Key Qualifications & Skills
Bachelor's degree required; JD preferred
5+ years of experience in a professional services firm, preferably within a law firm
Strong understanding of law firm operations
Exceptional presentation, communication, and relationship-building skills
Demonstrated ability to independently manage multiple projects with precision and follow-through
Proficiency in Microsoft Office, PowerPoint, database management systems, and performance evaluation software
Essential Duties & Responsibilities
Collaborate with leadership to design and deliver a best-in-class orientation and integration experience for all attorneys, leveraging feedback and industry trends
Implement and enhance firm-wide and practice-specific training curricula, working with internal and external faculty to elevate program quality
Partner with Practice Group Leaders and Work Allocators to assess and address legal skills and professional development needs across the firm
Evaluate training content and delivery, leveraging ongoing feedback to maximize ROI and program impact
Stay current on adult learning theory, curriculum design, and external professional development resources
Support the firm's performance review process, including junior, mid-level, senior associate, and pre-partnership evaluations
Collaborate with the Legal Talent Team to enhance processes, systems, and operational efficiency
Contribute to special projects and firm initiatives as needed
Ready to Make an Impact?
If you're passionate about shaping attorney growth and driving meaningful talent development initiatives, we encourage you to apply today. Join our client and help build a high-performance culture where learning and development thrive.
Founded in 1969,
JOHN
LEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings.
JOHN
LEONARD is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Operations Manager
Birmingham, AL jobs
Who is Wiese USA?
We are material handling! Much more than just forklifts, we offer our long-standing customers value through innovation service offerings.
We are established! Celebrating 80 years of success delivering unmatched service and satisfaction to customers through the development of authentic relationships to our customers now reaching across over 25 states.
We are growing! And looking for new Team Members to join our team as we grow who will embrace our culture, vision and values and commit to being the best in all areas of our business.
Want to be a part of who we are? We are currently seeking an exceptionally organized, self-motivated and highly qualified Operations Manager for our local facility.
About The Role:
As the Manager of Operations for Wiese, you are the driver of material handling service and operations for one of the nation's largest and oldest Cat Lift Truck dealers. Leading a team of technicians across a multi-state territory, you are the catalyst between operations and all other areas of the business. Spending equal time engaged with potential and current customers to grow your business as managing the day-to-day operation of the business. You manage all aspects of our business at the local level and implement Wiese's strategic plan to achieve specific goals of profitability and growth. You lead by example, promoting our Wiese vision, values and culture while supporting all that has made Wiese a leader in the material handling equipment and service industry.
You will know your market and anticipate the needs of current and prospective customers. The successful candidate will lead our service and parts staff to their highest potential while working as a partner with our sales and rental teams. As a manager, you will act as both a mentor and teacher, hiring and developing a staff to bring out your team's very best performance. Success will be measured by your team's ability to achieve strategic business goals.
Ideal candidates must have proven ability to:
Develop a team through visionary leadership
Organize, plan and prioritize job duties
Manage large and small-scale projects and change
Manage, motivate and develop people
Wiese has been around for 80 years. To learn more about what makes us tick and why we do what we do:
Our Website: *********************
Our YouTube page: *************************************
Interested in learning more?
Email your resume to *****************
Apply on WieseUSA.com/Careers.html
EOE
No Agencies Please
Business Manager
Savannah, GA jobs
Business Manager - Build a Branch. Lead a Team. Create Opportunity.
Who We Are
At Ōnin Staffing, we don't just fill jobs - we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration.
About the Role
We're looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, you'll take the lead on sales, operations, and team development - building a thriving business from the ground up.
You'll be the face of Ōnin in your market, driving growth, developing talent, and directly impacting lives in your community.
What You'll Do
Lead and manage all day-to-day branch operations with a focus on performance and service excellence
Drive business growth through sales, networking, and local market engagement
Build, coach, and develop a high-performing internal team
Cultivate strong client partnerships and deliver tailored staffing solutions
Support job seekers through onboarding, orientation, and job placement
Ensure compliance with company policies, employment regulations, and safety standards
Strategically grow your branch using Ōnin's Branch Maturity Cycle
Ideal Candidate
2+ years of leadership or management experience
Background in staffing, sales, or business development preferred
Proven ability to lead teams and deliver measurable results
Strong communication, organizational, and problem-solving skills
Bachelor's degree in Business or related field preferred
Entrepreneurial spirit with a passion for people and performance
Why Join Us?
At Ōnin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include:
Competitive commission structure & bonuses
401(k) with 3% match
Medical, dental, and vision insurance
Paid vacation & holidays
Free counseling and legal services
Tuition reimbursement, and more!
If you're ready to take the next step in your career and create opportunities, apply today to be a part of The Ōnin Group!
General Manager
Richmond, IL jobs
The QTI Group is excited to partner with a growing manufacturer in Richmond, Illinois to hire their next General Manager. The General Manager will be responsible for leading day-to-day manufacturing operations and will drive initiatives to optimize production, strengthen customer relationships, and foster a culture of continuous improvement.
Responsibilities:
Manage day-to-day operations between shop floor, administrative office and shipping/receiving activities
Serve as ISO Internal Auditor and participate in regular management reviews
Work with procurement team to identify trends in material pricing and availability, ensuring ability to meet customer demands
Provide oversight and leadership to estimating, purchasing, logistics and accounting teams
Provide strong customer support and ensure alignment with customers
Qualifications:
7+ years of leadership experience in a manufacturing setting, with emphasis on operations, finance or business administration
Familiarity with manufacturing operations, including vendor and customer relationship management
Proficiency in ERP systems, QuickBooks and Microsoft Suite is desired