Commercial Account Manager Resume Examples 2023

Research Summary. We analyzed 1,336 commercial account manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Advance Auto Parts and W.W. Grainger. Here are the key facts about commercial account manager resumes to help you get the job:

The average commercial account manager resume is 432 words long
The average commercial account manager resume is 1.0 pages long based on 450 words per page.
Customer service is the most common skill found on a commercial account manager resume. It appears on 19.2% of resumes.

After learning about how to write a professional commercial account manager resume, you can make sure your resume checks all the boxes with our resume builder.

Commercial Account Manager Resume Example


Jennifer Pierce Commercial Account Manager Contact Information Rochester, NY (530) 555-6139 jpierce@example.com Skills Channel Partners Service Calls Trade Shows Business Development New Partners ESP Powerpoint ATD Customer Service New Customers Employment History Commercial Account Manager 2011 - Present Xerox Rochester, NY Formulated contract strategies that enabled revenue growth through bid avoidance. Called on Healthcare, Public Sector and Education organizations in Michigan and Ohio. Worked with nationwide business to business sales, including office equipment, docutech and print shop mailings. Traveled extensively to existing Misys Healthcare Systems clients in Alabama. Channel Account Manager 2009 - 2011 AT&T New York, NY Increased organization's overall results through the successful managing of over 60 commercial accounts in business to business sales. Worked closely with company executives to identify new business opportunities, securing Tenet Healthcare. Initiated complex sales activities and managed the full cycle of the sales process to exceed sales quotas and objectives. Field Specialist 2008 - 2009 Whole Foods Market New York, NY Assist team in accomplishing sales goals, exhibit product knowledgeability, and customer service Assisted in training and developing Team Members on product knowledge. Answer customers' questions, and provide information on procedures or policies and jewelry related questions. Provide product knowledge, features and benefits to all customers when presenting merchandise. Field Sales Representative 2006 - 2008 Andrew Wyeth Sanford, NC Completed Audits for large supercenters around Texas, Placed product on sales floor, Trainednew employees, and assisted Walmart Staff. Initiate building relationships within various patient care resources. Achieved #1 rating for sales presentations, product knowledge, and economic comprehension for two consecutive years. Managed sales and recruited new customers. Recruit new sales consultants Organize and manage client records Education Bachelor's Degree Business 1998 - 2001 Liberty University Lynchburg, VA


Nancy Robertson Commercial Account Manager Contact Info Philadelphia, PA (220) 555-6349 nrobertson@example.com Skills Account ManagementRevenue GrowthDistributorsPartner AccountTrade ShowsBusiness DevelopmentPositive RelationshipsC-LevelDistribution ChannelsPartner Community Employment History Commercial Account Manager 2011 - Present Healthcare Services Group Philadelphia, PA Supervised employees, and maintained open communication with administrators. Trained new employee, 5&7 Step cleaning procedures, Complete room cleaning, Discharge room cleaning. Provide support services management to the healthcare industry. Developed and delivered Avaya Sales Training Programs for Named Business Partners. Channel Account Manager 2004 - 2011 Cigna Philadelphia, PA Account management with high responsibility to seek referral and alternative sales opportunities. Presented market business plans to management for full implementation of strategies and tactics. Core process and customer service development Field Specialist 1994 - 2004 Family Dollar Philadelphia, PA Present intricate solutions to specific customer needs Lead public workshops teaching Apple software to large groups Operated POS cash register and exceptional handling of finances. Field Sales Representative 1987 - 1994 Fastenal Philadelphia, PA Have an excellent rapport with customers while meeting and exceeding sales goals and expectations. Achieved sales growth with numerous key accounts and exceeded monthly sales goals. Maintained the existing customer base while growing new customers. Managed a $5.5 million budget which included 75 employees and 18 retail locations. Conducted annual business planning as well as follow up sessions with key accounts. Performed comprehensive analysis and identified new business strategy to drive revenue growth. Education Bachelor's Degree Marketing 1979 - 1982 Temple University Philadelphia, PA


Diana Williams Commercial Account Manager Charlotte, NC (750) 555-8117 dwilliams@example.com Experience Commercial Account Manager2018 - Present Wells Fargo•Charlotte, NC Credit review, compliance and risk management, excellent client service. Tailored activities around business development and customer loyalty initiatives. Position: Sales/ Business Development Manager. Manage the Daily Install Rate for Vivint Channel Partners. Commercial Underwriter2017 - 2018 Wells Fargo•Charlotte, NC Reviewed financial statements, credit reports, debt-to-income and loan-to-value ratios. Supervised up to 7 credit analysts to underwrite real estate loans to investor criteria that were sold on the secondary market. Underwriter2015 - 2017 Great American Insurance•Cincinnati, OH Reviewed applications, analyzed financial statements and business plans, and communicated with brokers. Review and underwrite Conventional mortgage loan applications-both uninsured and insured loans. Insurance Broker2012 - 2015 Humana•Cincinnati, OH Assist other sales agents by training and assist with their difficult calls. Conducted potential client evaluation to effectively position various health care plans and supplements to Medicare recipients. Licensed insurance agent; customer service representative; policy analysis; policy sales; coverage counseling; customer retention. Recognized with Excalibur and Blue Vase Awards for meeting sales goals. Skills Credit DepartmentSecondary MarketAuthority LevelPersonal LinesSales AgentsFinancial ResourcesInternetBusiness SolutionsProduct KnowledgePatient Accounts Education Bachelor's Degree Business2003 - 2006 DeVry University•Oakbrook Terrace, IL

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Commercial Account Manager Resume templates

Zippia allows you to choose from different easy-to-use Commercial Account Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Commercial Account Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In A Commercial Account Manager Resume

1. Add Contact Information To Your Commercial Account Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Commercial Account Manager Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

40.1%

8.6%

5.7%

4.7%

Commercial Account Manager Resume Relevant Education Example #1

Bachelor's Degree In Business 2014 - 2016

Liberty University Lynchburg, VA

Commercial Account Manager Resume Relevant Education Example #2

Bachelor's Degree In Insurance 2014 - 2016

Bryan College El Cajon, CA

3. Next, Create A Commercial Account Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Commercial Account Manager Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
CRM Skills
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
Account Management Skills
The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
Cam Skills
CAM stands for "community association manager," which is a commonly held position in developments with an HOA. The CAM answers questions on how a neighborhood or building is run and is often responsible for enforcing the HOA bylaws. A CAM may be chosen by the HOA board of directors or the property management company who built the development.
Property Management Skills
Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.
Salesforce Skills
Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Top Skills for a Commercial Account Manager

Source: Zippia.com

Customer Service, 19.2%

CRM, 12.2%

Account Management, 7.4%

Product Knowledge, 5.5%

Other Skills, 55.7%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Commercial Account Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Specialty Sales Representative (Part-Time)

Novartis

Trained extensively in areas of anatomy and physiology of Alzheimer's disease, Eczema, Oynchomycosis, Hypertension, and Diabetes.
Recruited and developed over 15 infusion sites within one of the highest volume Reclast territories in the country.
Promoted to hand-selected Psychiatry Specialty Sales Force.
Marketed pharmaceutical portfolio for cardiology, rheumatology, neurology and pulmonary disease states.
Coordinated KOL Speaker Programs cultivating local speakers within Cardiology, Nephrology and PCP.

Work History Example # 2

Commercial Account Manager

Rent-A-Center

Used smart phone, laptop, Lotus Notes and CRM to help track and organize all customer calls and visits.
Utilized CRM system to document all aspects of sales calls and store visits, from pre-call planning to post-sale communication.
Managed deployment and Sales Execution of European Managed Storage Services program - A precursor to Cloud Storage and Hosted Managed Services.
Presented personal care products available for ad placement and monthly rebates to regional buyers.
Trained and educated occupational distributors on brand and product information to facility effective sales at distributor level and enhance brand development.

Work History Example # 3

Account Manager

Developed C-Level relationships and attended quarterly meetings to identify opportunities for business.
Headed a 30-member RFP team to formulate a $25M joint proposal with Microsoft to host email correspondence for American Express.
Attained ITIL Foundation Certificate as required as Service Delivery Lead.
Led 70-member technology team responsible for delivering enterprise applications for major airline systems supporting aircraft maintenance and flight operations.
Served as individual contributor responsible for sales of Infrastructure Technology Services Portfolio and Proactive Mission Critical Support Services.

Work History Example # 4

Commercial Account Manager

Xerox

Transformed a local City's tape based backup environment to a combination of Cloud & Disaster Recovery solution.
Forged and maintained strong relationships at the C-Level as well as other key players within the organization.
Prepared and presented report to C-level management showing cost benefit analysis - resulted in $1.5M order.
Partnered with Equipment specialist and technical analyst to displace competitor products which resulted in increased revenue for Xerox 5.
Accomplished sales targets in the hospital and university market throughout New York City on a yearly basis.

5. Highlight Your Commercial Account Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your commercial account manager resume:

Certified Insurance Service Representatives (CISR)
Certified Sales Professional (CSP)
Commercial Driver License (CDL) (CDL)
Associate in General Insurance (AINS)
Sales Management
Certified Professional, Life and Health Insurance Program (CPLHI)
Chartered Property Casualty Underwriter (CPCU)
Certified Management Accountant (CMA)
Associate in Risk Management (ARM)

6. Finally, Add a Commercial Account Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Commercial Account Manager Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Recorded commercial customer information for company's lead ZOHO CRM software and provided VIP project estimates for solar installations.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.

Well suited for Salesforce based order entry and CRM management platforms.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Developed CRM training for field sales, increased sales by 20%.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

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