Top Commercial Account Manager Skills

Below we've compiled a list of the most important skills for a Commercial Account Manager. We ranked the top skills based on the percentage of Commercial Account Manager resumes they appeared on. For example, 12.5% of Commercial Account Manager resumes contained Customer Service as a skill. Let's find out what skills a Commercial Account Manager actually needs in order to be successful in the workplace.

The six most common skills found on Commercial Account Manager resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Commercial Account Manager jobs:
  • Created, designed and implemented effective systems for customer service improving quality management, customer satisfaction and referral generation.
  • Develop and maintain strong business relationships with commercial customer personnel and provide outstanding customer service to commercial customers.
  • Maintain strategic focus and adopt enterprising problem-solving strategies, consummate business communication skills, and value-added customer service.
  • Provide post sale follow-up and exceptional customer service in order to establish long-term value added business relationships.
  • Managed improvements in overall product and customer service that improved efficiency and resulted in less deputes.
  • Provided excellent customer service to commercial accounts resulting in extensive employee referrals for individual car sales.
  • Provided information and responded to customer needs, Ensured excellent customer service was provided consistently.
  • Assisted incoming customer service calls for residential customers for ongoing knowledge of residential meters.
  • Work proficiently with company representatives, other agents and customer service representatives.
  • Retain business through processing renewals and giving excellent customer service.
  • Provide exemplary customer service for commercial energy and construction accounts.
  • Retail, commercial, and fleet automotive sales-Customer service-Negotiations -Product demonstrations
  • Developed relationships with clients and gave outstanding customer service.
  • Manage customer service related concerns between installers and customers.
  • Provided excellent customer service by keeping customers first.
  • Developed strong internal and external customer service relationships.
  • Recognized by management for superior customer service.
  • Coached and mentored customer service representatives
  • Maintained customer service and satisfaction.
  • Received excellent customer service award.

Show More

2. Sales Goals

high Demand
Here's how Sales Goals is used in Commercial Account Manager jobs:
  • Developed relationships and earned reputation for exceeding sales goals.
  • Contribute to the overall success of the company's sales goals by consistently exceeding established goals and motivating other sales representatives.
  • Exceeded sales goals and gross profit to plan 7 out of 8 quarters after the restructuring of the bonus program.
  • Develop and solicit new commercial business to achieve sales goals while ensuring consistent, profitable growth in sales revenues.
  • Tracked associates weekly sales, provided feedback and coaching when necessary ensure store meet projected sales goals.
  • Support and trained Physio-Control Division team of 25 sales representatives to exceed sales goals utilizing channel distribution.
  • Exceeded all sales goals throughout my tenure, and managed a new department inside of the dealership.
  • Developed successful initiatives leading inside Certified Commercial Parts Pros to elevate DPT to exceed sales goals.
  • Exceeded team sales goals by 20% per year, generating $2-3 million in revenue.
  • Exceed sales goals, while sustaining strong gross margins and practicing solid expense control measures.
  • Established and maintained strong internal and external client relationships; outperformed sales goals each year.
  • Prepared reports and sales goals, trained personnel and ensured all policies were followed.
  • Analyze, evaluate, and project volume, sales goals, and staffing needs.
  • Increased sales funnel, exceeding total sales goals by 17%.
  • Hired/trained commercial staff while maintaining sales goals.
  • Exceeded sales goals and canine performance expectations.
  • Achieve sales goals and quality targets.
  • Exceeded sales goals every year by > 116% (> 125% growth year-over-year, every year).
  • Company motivation and sales goals accomplishment.
  • Received the following honors: Pinnacle of Excellence, Crowning Consistency Achiever, Top Performerrecognition, and Exceeded Sales Goals Awards.

Show More

3. Renewal Proposals

high Demand
Here's how Renewal Proposals is used in Commercial Account Manager jobs:
  • Assist in preparation of new and renewal proposals; stewardship reports; service plans; comparisons.
  • Prepared renewal proposals, issued binders, certificates of insurance, created invoices.
  • Presented Renewal Proposals to Clients, Billing, Financing, Policy Checking
  • Prepared insurance reviews for client, spreadsheets and renewal proposals Ensured accurate and timely servicing of all accounts.

Show More

4. New Accounts

high Demand
Here's how New Accounts is used in Commercial Account Manager jobs:
  • Developed new accounts while ensuring consistent excellence in support of existing accounts; efficiently managed daily facility operations.
  • Manage established and new accounts, maintaining and growing increased business opportunities.
  • Planned successful Marketing and advertising strategies targeting and developing new accounts.
  • Managed existing commercial accounts, acquired new accounts, maintained inventory.
  • Processed documentation related to new accounts.
  • Helped restore fleet sales by bringing in new accounts such as equipment dealers, utilities, landscape companies and construction companies.
  • Increased Sales 80% in first year by acquiring new accounts while rebuilding and strengthening relationships with existing accounts.
  • Taxi and Livery Services Accomplishments Opened numerous new accounts in the San Francisco Bay Area including the East Bay.
  • Service and Sales role, specializing in retention of existing clients and the procurement of new accounts.
  • Specialized in the retention of existing clients and the procurement of new accounts through effective team efforts.
  • Generate new accounts through lead research generation, direct outreach, referrals, LinkedIn farming and networking.
  • Managed all North American accounts, and acquired new accounts to increase sales by $150K.
  • Managed all existing commercial accounts while generating and following through on leads for potential new accounts.
  • Second all time high in acquiring new accounts within first 30 days of employment.
  • Established new accounts and increased sales at an average of $35k per month.
  • Download new accounts and maintain existing account profiles in the Point of Sale system.
  • Develop strategies for new business production, qualify new accounts and maintain existing accounts.
  • Procure new accounts with legal contracts and providing the highest level of customer service.
  • Managed a book of business along with marketing new accounts writing new business.
  • Set's up new accounts and processes PO's on a daily basis.

Show More

5. Financial Statements

high Demand
Here's how Financial Statements is used in Commercial Account Manager jobs:
  • Provided timely and accurate financial statements to owners and management, preformed lease administration, CAM reconciliations and process implementation.
  • Conducted extensive research of source documents to correct longstanding errors on financial statements.
  • Perform financial analysis on monthly financial statements.
  • Prepared monthly single entity and consolidated financial statements to include balance sheet, income statement, and cash flow.
  • Streamlined day to day reporting, prepare and reconcile financial statements and month end journal entries.
  • Prepare GAAP basis financial statements for a real estate portfolio of 21 properties.
  • Obtain credit histories, corporate financial statements, and other financial information.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Auto Parts

high Demand
Here's how Auto Parts is used in Commercial Account Manager jobs:
  • Managed commercial business in a $4M territory consisting of seven Advance Auto Parts locations over two districts.
  • Advance Auto parts is the largest supplier of aftermarket auto parts to Retail and Professional customers.
  • Managed account bases for one of the largest auto parts distribution companies in KC Metro area.
  • Lead company-wide strategies in addition to communications that advances all new Advanced Auto Parts initiates.
  • Cultivate productive relationships with key decision makers to present Advanced Auto Parts monthly sales specials.
  • Managed 6 central Illinois Advance Auto Parts stores in commercial parts sales and customer satisfaction.
  • Create a relationship with the company in order to sell auto parts whole sale.
  • Advance Auto Parts is a leader in the aftermarket automotive parts supply.
  • Managed 6 commercial parts pros and responsible for aftermarket auto parts sales.
  • Managed store operations of retail auto parts business.
  • Advance Auto Parts - Largest aftermarket automotive parts supplier.
  • General Manager: Advance Auto Parts [ ] Began as 2nd Assistant Pooler Hub Store, Pooler, GA.

Show More

7. Client Relationships

high Demand
Here's how Client Relationships is used in Commercial Account Manager jobs:
  • Maintained continuous client relationships by uncovering needs through education and client analysis.
  • Focused strategy to increase customer satisfaction, and strengthen client relationships.
  • Communicated professionally with clients and developed strong client relationships.
  • Establish client relationships and follow up with customers by setting appointments with prospective clients through networking and cold calling.
  • Worked with Account Executives to successfully build and maintain client relationships to ensure customer satisfaction and retention.
  • Managed commercial card client relationships with combined annual spend volume in excess of $90 million.
  • Managed client relationships with total deposits of $500,000+ through account review and analysis.
  • Manage day-to day-client relationships through comprehensive knowledge of clients benefit plans and product offerings.
  • Maintain past client relationships and developing new client relationships with daily outside sales calls.
  • Managed accounts and strengthened existing client relationships to produce high close rates.
  • Maintain and build quality client relationships while marketing new services.
  • Managed day-to-day client relationships as the main point of contact.
  • Renewed and serviced large national accounts by growing client relationships and rounding out accounts thru cross selling other lines of business.
  • Managed, and maintained thatpolicies and client relationships from inception and on varies stages within their policies.
  • Key Accomplishments: Built strong client relationships within a highly competitive environment through networking programs.
  • Key Accomplishments: Built strong client relationships within the Hospitality industry.
  • Managed new & renewal business maintaining client relationships Provided technical expertise of commercial products Actively particpated in workflow improvements and implementation team

Show More

8. Customer Base

high Demand
Here's how Customer Base is used in Commercial Account Manager jobs:
  • Managed and developed an expansive customer base contributing to increased sales and customer satisfaction.
  • Gained strategic positioning rapport with decision makers of retained existing customer base.
  • Developed Denver customer base for customer retention and maximum service income.
  • Utilized consultative selling techniques to increase customer base.
  • Developed new and expanded existing customer base.
  • Managed and maintained existing customer based.
  • Developed new leads while maintaining contact with existing customers in order to build a bigger customer base for business.
  • Expanded customer base by 50% while achieving an overall satisfaction rating from 92%-98%.
  • Acted as liaison between direct and whole sale departments with company, external carriers and customer base.
  • Marketed RSG to active personal accounts to expand customer base and RSG awareness in commercial market.
  • Increased overall sales by 12% and increased customer base to over 150 accounts statewide.
  • Increase original customer base at average monthly rate of 300% of my goal.
  • Analyze commercial truck market data to develop customer base and determine future vehicle needs.
  • Establish, retain, and grow commercial customer base for the Charlotte Metro Area.
  • Establish new commercial department and expanded service area for sales growth and customer base.
  • Serve as a representative for obtaining new business and maintaining current customer base.
  • Conduct extensive market research for targeting new clients to grow customer base.
  • Forged broad and loyal customer base, and expanded into new markets.
  • Started the market/customer base for TNT's commercial pressure washing in Indianapolis.
  • Managed a customer base with annual revenue of 4 million dollars.

Show More

9. Revenue Growth

high Demand
Here's how Revenue Growth is used in Commercial Account Manager jobs:
  • Reduce costs by up to 75% with significant pass-through savings to clients, fostering millions in revenue growth.
  • Recruited to drive revenue growth in small to medium sized commercial accounts.
  • Achieved revenue growth goals by implementing budgeted price increases.
  • Achieved sales plan by generating profitable revenue growth through conversion of new business and retention of existing business within assigned territory.
  • Initiated and supported department-wide and specific account initiatives, implementing process improvements and ultimately supporting account revenue growth and plan achievement.
  • Developed sales plans for assigned territory and implemented promotional marketing programs to maximize corporate and leisure revenue growth goals.

Show More

10. Account Management

high Demand
Here's how Account Management is used in Commercial Account Manager jobs:
  • Account Management-Bid Administration-Design of Insurance Specifications.-Marketing and Coverage Placement-Sales Presentations-Contract Specialist
  • Experience Daily account management activities consisted of product demonstration of IceWEB's enterprise software to potential prospects.
  • Provided account management for this commercial insurance brokerage firm with domestic and international business clientele.
  • Increased customer base through comprehensive account management and utilization of vertical markets.
  • Provided account management support for Self-Insured Workers Compensation accounts.
  • Account management function with responsibility for all commercial accounts.
  • Assisted business customer in account management.
  • Implemented effective protocols and account management
  • Account management of small to large commercial fleets, including direct contact with customers for both new and renewal business.
  • Account Management of large book of business for 2 producers, one of which was in Vernal.
  • Performed all aspects of sales and account management for Texas with significant emphasis on corporate accounts.
  • Provided outside sales and account management to build a portfolio of new and existing customers.
  • Assist with sales forecasting, market review, account management, and planning.
  • Provided skillful account management for largest territory in company, with 1,600 clients.
  • Account Management, territory development, inside sales, business to business sales.
  • Account Management of Commercial Insurance business with an emphasis on Construction accounts.
  • Automated agency purchase, employee training, commercial account management, sales.
  • Directed all account management activities for a key $2.6M territory.
  • Full charge of agency account management for personal and commercial lines.
  • Lead the new Inside Sales Account Management team.

Show More

11. Product Knowledge

high Demand
Here's how Product Knowledge is used in Commercial Account Manager jobs:
  • Partnered with product manufacturers to provide customer with high level of product knowledge and continued service capabilities.
  • Utilized extensive product knowledge to calculate payload and towing capacity to recommend vehicles to match customer specifications.
  • Exceeded Ford Motor Company sales certification requirements in product knowledge/customer satisfaction.
  • Utilized product knowledge and software skills in order to provide sustained value for clients and profitability for my company.
  • Assisted management with the training of Basic Telephony and product knowledge to the newly employed Inside Commercial Account Representatives.
  • Train new sales staff and BDC personnel on product knowledge and sales strategies.
  • Conducted product knowledge presentations private property impounds and current laws.
  • Created loyalty and trust with them by providing extraordinary service through product knowledge and problem resolution.
  • Close sales through a consultive sales approach and product knowledge.

Show More

12. Business Development

high Demand
Here's how Business Development is used in Commercial Account Manager jobs:
  • Managed the entire business development process including prospecting, developing relationships, identifying business needs, negotiating contracts and closing business.
  • Increased associate development through increased responsibility to hourly associates, including local business development and personal training in sales.
  • Design and implement strategies for business development and account retention to enhance company profitability and growth.
  • Created successful business development and strategic sales strategies to accomplish positive trending, sustainable markets!
  • Assist business development efforts by maintain prospecting system.
  • Provide operations management support and new business development.
  • Generated net-new incremental revenue through exceptional business development.
  • Fast-paced sales and business development position marketing fleet vehicles to government entities, construction companies, and other fleet operators.
  • Implemented sales strategies and ensure company meets revenue and profit objectives through new business development and growing existing accounts.
  • Act as liaison between technical support for configuration issues, and work with business development on customer pricing.
  • Account and business planning including repeat clients, retention, and new business development.
  • Served as the direct commercial sales and account manager for ERCOT commercial business development.
  • Consulted with dealers in the areas of business development, sales and technical services.
  • Tasked with managing current account base along with new business development.
  • Recognized as a national leader in business development and appointed National Sales Coach, leading webinars once a month for G.P.S.
  • Drive business development initiatives to grow the business by identifying trends & advising marketing to set up programs.

Show More

13. Insurance Companies

high Demand
Here's how Insurance Companies is used in Commercial Account Manager jobs:
  • Joined Associated Insurance Companies, aka Blue Cross Blue Shield of Indiana as a Commercial Account Manager for north central Indiana.
  • Evaluated contract specifications, monitored premiums, financial conditions and claims of insurance companies for companies on which reinsurance was placed.
  • Worked with multiple insurance companies and brokers for marketing purposes to maintain current clients and market new business.
  • Prepare applications to obtain New and Renewal policy quotes from insurance companies and brokers.
  • Submit applications to Insurance Companies and follow through with binding of the policy.
  • Communicated (oral and written) with customers, agents and insurance companies
  • Work with various insurance companies and clients to maintain accounts and relationships.
  • Navigate the on line rating software of multiple insurance companies.
  • Use all Insurance Companies Web sites to rate/quote policies.
  • Marketed and placed policies with commercial insurance companies.
  • Experience with multiple insurance companies online rating programs.
  • Communicate with insurance companies, carrier representatives, underwriters for new business policies and renewals.
  • Prepare applications/submissions to insurance companies for new and renewal business on $1 million book of business.
  • Compile Acord applications and Supplemental Applications to submit to Brokers or Insurance Companies for quoting.
  • Collected on all major Insurance companies workers comp Audits Handled all Commercial Insurance Collections Accounts.
  • Worked with various insurance companies to obtain the capability for downloads.
  • Worked closely with Insurance companies to provide on a regular basis to quote new and renewal business and service existing accounts.

Show More

14. Customer Relations

high Demand
Here's how Customer Relations is used in Commercial Account Manager jobs:
  • Position included qualification of projects and customers, estimation of materials and labor, project management, customer relations and collections.
  • Established stronger customer relations by not only offering innovative incentive programs but also merchandise transportation services.
  • Manage customer relations for existing commercial accounts, bed bug inspections
  • Managed all aspects of sales and installation including contracts, Subcontractor and customer relations' and all aspects of project management.
  • Perfected strong customer relations skills to the extent that customers specifically requested my services to fulfill their needs.
  • Delivered $2M sales territory by generating new business, influencing existing accounts, and improving customer relations.
  • Strengthen customer relations by meeting regularly to ensure their needs and goals are being met by the company.
  • Utilize Customer Relationship Management Systems to store germane data on prospects and clients.
  • Manage customer grievances in a manner to support customer relations.
  • Enhanced production customer relations by streamlining plant and client processes.
  • Maintained strong customer relations with existing clients.
  • Maintained accurate account records and a positive customer relationship by ensuring efficient and accurate handling and resolution of account problems.

Show More

15. New Clients

average Demand
Here's how New Clients is used in Commercial Account Manager jobs:
  • Prospected new businesses in assigned territory resulting in new clients, generating increased revenue.
  • Achieved first place in area sales by generating new clients through hands-on involvement, attentive service and trustworthy interactions.
  • Worked directly with Producers to quote and secure the business of new clients.
  • Seek out new clients and develop clientele through networking.
  • Recruit new clients and solicit sales of new products.
  • Manage high volume accounts and successfully acquire new clients.
  • Led Chicago Team to largest increase in new clients in 2016.
  • Recruited over 326 new clients since February, 2007.
  • Trained new clients on products while designing floorplans.

Show More

16. Customer Retention

average Demand
Here's how Customer Retention is used in Commercial Account Manager jobs:
  • Promote customer retention and provide superior service through person-to-person contact and other communication methods.
  • Assisted retail battery franchisees with customer retention and new business development.
  • Utilized problem solving skills to guarantee customer satisfaction and customer retention.
  • Resolved customer complaints and fulfilled customer retention quotas.
  • Implemented a continuing safety and product education program for staff members to improve skills and increase customer retention.
  • Achieved customer retention rate of 90% and growth in small business client portfolio by 24% YoY.
  • Assist in new customer growth efforts, existing customer retention efforts, and former customer reactivation efforts.
  • Assumed responsibilities including maintaining sales targets, creating action plans, customer sales growth and customer retention.
  • Contract verification, accounts and customer retention, special projects and investigations are also daily tasks.
  • Assisted in sales strategies to develop new business, improve customer retention, and maintain profitability.
  • Improved customer retention from 60% to 90% by increasing customer satisfaction & loyalty.
  • Work closely with the store teams to improve sales and customer retention.
  • produced improved sales numbers and customer retention.
  • Exceeded customer retention and upsell quotas resulted on increasing quota expectations in 2015.
  • Strengthened store reputation and grew customer retention by handling account conflicts 5.

Show More

17. Key Decision Makers

average Demand
Here's how Key Decision Makers is used in Commercial Account Manager jobs:
  • Manage and build upon relationships with vendors, distribution, and key decision makers at the end-user/customer site.
  • Work collaboratively with key decision makers to provide health and fitness products to local companies.
  • Establish strong relationships with Key Decision Makers to drive sales outcomes that exceed targets.
  • Maintained excellent relationships with brokers and client key decision makers.
  • Exhibited exceptional communication skills by consulting with key decision makers, persuasively negotiating major sales and diplomatically troubleshooting customer satisfaction issues.
  • Utilized both company-created programs and standard programs to develop accurate forecasting and pipeline reports as requested by key decision makers.

Show More

18. CRM

average Demand
Here's how CRM is used in Commercial Account Manager jobs:
  • Championed technology and CRM platforms to collect and analyze data while enhancing productivity.
  • Advanced experience with CRM Systems for all tasks concerning client placement, documentation, negotiation, and consulting on company products.
  • Recorded commercial customer information for company's lead ZOHO CRM software and provided VIP project estimates for solar installations.
  • Use CRM and technology to segment the market into two key groups of commercial and retail customers.
  • Utilize proprietary CRM software (VRM / Virtual Relationship Management) to accurately track and manage accounts.
  • Assist managers and directors with daily activity reports on CRM, and help suggest order allocations.
  • Conducted training of new team members regarding corporate policies and procedures as well as CRM software.
  • Mentored and trained other sellers on SAP, CRM, and sales reporting analysis tools.
  • Complied in excellence with proper sales documentation & CRM system on a daily basis.
  • Maintain METRIX - Financial tracking tool and CRM - Sales automation tool.
  • Maintained accurate pipeline and funnel by utilizing SAP-CRM.
  • Designated SAP/CRM District Subject Matter Expert
  • Expanded profitability by successfully prospecting & adding new business, utilizing CRM management Salesforce Pipeline.
  • Maintain customer and opportunity information in CRM..
  • Document relevant information in CRM (ZoHo).Sales over $600 thousand in solar projects.
  • Track and analyze current orders through databiz, comergent, CRM, and CCM.

Show More

19. Salesforce

average Demand
Here's how Salesforce is used in Commercial Account Manager jobs:
  • Supplied monthly forecasting through Salesforce.com.
  • Use of B2B programs, salesforce.com, training seminars and teaching tools to be successful and time management.
  • Maintain records of account activity within the sales database (Salesforce).
  • Utilize PeopleSoft, Prophix and SalesForce applications.
  • Utilized Salesforce database to complete daily workflows for enrollment review and premium reconciliation on selected accounts.
  • Expanded pipeline and closed sales on Salesforce.com, Siebel, Prism, and Eloqua.

Show More

20. Internet

average Demand
Here's how Internet is used in Commercial Account Manager jobs:
  • Implemented combined billing, electronic funds transfer, and Internet (AMO) options to reduce losses and delinquencies within portfolio.
  • Focused on marketing telephony, Internet, Ethernet and cable television services to hotels in Tennessee, Arkansas and Mississippi.
  • Engage business clients to evaluate their current Internet and phone service plans and provide higher capacity and cost saving alternatives.
  • Directed outside sales team of 8-10 commercial reps selling switched and dedicated Voice Long Distance, Data and Internet.
  • Characterized a thorough knowledge of data, Internet, video and voice products and associated applications.
  • Prospected, and sold commercial accounts all level of internet services including web hosting.
  • Upgraded one dealership's approach to internet sales and increased online sales threefold.
  • Performed sales duties of cable and internet services to commercial accounts.
  • Ranked #1 in territory for Internet/Print bundle sales.
  • Experience with Internet to issue policies and process endorsements.
  • Take incoming calls and internet inquiries.
  • High-Speed Internet, Digital TV and Phone
  • Performed product demonstrations via Internet webinar's, designed proposals and solutions and generated contracts.
  • Trained Service Writers and Shop Techs in Internet Sales and Parts Distribution Directed foreign sales and service outlets of an organization.

Show More

21. Workers Compensation

average Demand
Here's how Workers Compensation is used in Commercial Account Manager jobs:
  • Assisted underwriters with commercial auto, general liability packages, property/inland marine, workers compensation and excess umbrella.
  • Rated and sold Commercial General Liability, Property, BOP, Umbrella/Excess and Workers Compensation policies directly to the end user.
  • Handled all claims and workers compensation issues with Property and Casualty Insurance claims.
  • Assist clients with claims and audit disputes for both liability and workers compensation.
  • Issue Tennessee Workers Compensation with Tennessee Assigned Risk.
  • Quote Tennessee Workers Compensations and issue.
  • Managed the agency's multi-million dollar commercial and workers compensation accounts
  • Review with carrier on claim status, Exp Mods for Workers Compensation policies.
  • Obtained Certified Workers Compensation Advisor Certifcation

Show More

22. Customer Relationships

average Demand
Here's how Customer Relationships is used in Commercial Account Manager jobs:
  • Prospected and developed collaborative customer relationships, closed tactical selling plans, scheduled and preformed canine scent detection inspection & services.
  • Managed and documented customer relationships through calls and emails to identify situations presented to the customer.
  • Networked and hosted sporting and entertainment events with customers to build solid customer relationships.
  • Supported the Commercial Lender and maintained commercial customer relationships.
  • Developed and managed customer relationships for assigned accounts.
  • Provided superior customer service while maintaining customer relationships.
  • Re-established previously broken customer relationships.
  • Focused on acquisition of new business, maintaining customer relationships from sale, and through set up and billing.
  • Hired as an experienced account manager to aid in the retention of clients and rebuilding customer relationships.
  • Managed customer relationships in order to assure satisfaction with services and prompt resolution of issues.
  • Handled leasing account portfolios over $150K exposure to build customer relationships.
  • Cultivated customer relationships with new and existing medium to large size accounts.
  • Maintain quality, customer relationships and gain referrals for new clients.
  • Skilled in building customer relationships and closing the sale.
  • Build and maintain new and current business customer relationships.
  • Maintained excellent customer relationships with over 200 accounts, created and executedinnovative marketing approaches and resulted in consistently exceeded sales goals.
  • Established and solidified new customer relationships by: Devising new techniques for introducing the sales concept and the product to customers.
  • Full Time Responsible for developing and maintaining commercial customer relationships and program growth.

Show More

23. Policy Changes

average Demand
Here's how Policy Changes is used in Commercial Account Manager jobs:
  • Provide daily service to clients from policy changes to coverage issues to discussing renewal terms.
  • Maintain constant client relations with policy changes, updated quotes, and addressing client concerns.
  • Service clients by assisting with policy changes, billing inquiries and general questions.
  • Assist Producers in submitting new business and policy changes.
  • Requested policy changes on active accounts when needed.
  • Check in all policy changes and policies.
  • Uploaded policy changes to carrier websites.
  • Rate and request policy changes online.
  • Quote new business - on-line raters Process policy changes Issue certificate of insurance

Show More

24. Business Owners

average Demand
Here's how Business Owners is used in Commercial Account Manager jobs:
  • Cultivated strong relationships with business owners and participated in multiple industry networking groups to achieve annual development and sales targets.
  • Interacted with business owners, procurement specialist, and various business personnel while making pest management recommendations.
  • Develop sales of commercial vehicles by establishing relations with business owners.
  • Proposed risk management solutions to corporate level management and business owners.
  • Provided a high level of administrative and operational support to the business owners and clients of this private plumbing service business.
  • Meet with Business owners on development to establish partnerships and offer services and products to aid in there sales growth.
  • Developed sales and marketing plans and worked with business owners, maintenance staff, and purchasing agents to close sales.
  • Increased sales in multiple verticals including YMCA's, Colleges & Universities, Hotel Groups & individual business owners.
  • Secured new company accounts with area Developers, Contractors, Property Management Companies and Business Owners.
  • Established relationships with business owners and decision makers, in order to earn their trust.
  • Build strong partnership with small business owners and decision-makers within large corporations.
  • Work directly with Business owners to upgrade their current fleet vehicles.
  • Networked with other Western Washington business owners at local events.
  • Worked directly with business owners.
  • Presented primarily to business owners, managers, operations personnel and CEOs.
  • Developed relationships With business owners and fleet managers to fulfill Their fleet vehicle needs.

Show More

25. Annual Sales

average Demand
Here's how Annual Sales is used in Commercial Account Manager jobs:
  • Profit Mentor for colleagues to exceed their annual sales budget- selected for reaching 154% in sales during fiscal year 2014.
  • Developed and cultivated a new territory focused on the Truck/Bus market segment increasing annual sales 1.7 million dollars within one year.
  • Developed relationships with clients, brokers and consultants, including key accounts ($1M and plus annual sales).
  • Exceeded sales objectives by developing 15 new commercial accounts resulting in gross annual sales of $750,000.
  • Bolstered and grew annual sales revenues in Mississippi from $500K to over $1.5M.
  • Managed a three person sales team responsibility for $15 Million in annual sales.
  • Manage a portfolio of 300+ business accounts that generates over 1.3MM in annual sales.
  • Average annual sales of $250,000 per year in new first year premiums.
  • Honored with Annual Sales Performance award for 2011 based on outstanding achievements.
  • Exceeded all monthly and annual sales and revenue goals throughout tenure.
  • Develop and implement strategy to meet period/annual sales plan.
  • Achieved annual sales goal for fiscal year 2012.
  • Average annual sales was equal to $675K.
  • Named Commercial Sales Rep of the Year 1998 & 2000 with over $700k in annual sales.
  • Exceeded 2010 annual sales goal by 15% with sales of $2.95 million.
  • Develop and maintain annual sales of over $ 4.3 million in industrial sales.

Show More

26. Customer Accounts

average Demand
Here's how Customer Accounts is used in Commercial Account Manager jobs:
  • Audit customer accounts for accuracy, worked with company accounting departments to resolve billing discrepancies.
  • Managed existing customer accounts and established new client accounts.
  • Manage several active customer accounts.
  • Evaluated customer accounts to ensure that products, coverage, and premiums met customer needs and made suggestions and adjustments accordingly.
  • End to end management of multiple global customer accounts totaling in excess of 1.5 million dollars in annual revenue.
  • Partnered with store management team on the development of key customer accounts and attainment of incremental sales goals.
  • Developed relationships and established customer accounts for the Ford, Sterling and Western Star Commercial Truck lines.
  • Managed diverse range of customer accounts, including small business accounts and high profile accounts.
  • Establish commercial customer accounts through contacts and sales calls.
  • Managed over 30 current customer accounts.
  • Round out customer accounts by converting mono-line clients to multi-line clients.
  • Develop new business sales leads.Process sales orders and provide service to customer accounts.Manage sales and customer service of existing accounts.

Show More

27. Insurance Policies

average Demand
Here's how Insurance Policies is used in Commercial Account Manager jobs:
  • Prepared summaries and proposals, maintained expiration lists, ordered renewals, monitored the accuracy of insurance policies and endorsements.
  • Directed preparation and distribution of written and verbal information to policyholders of insurance policies.
  • Finalized and serviced insurance policies and customer needs.
  • Maintained small farm and commercial insurance policies including Workers' Compensation insurance with a generated yearly premium of approximately $1,000,000.
  • Sell various types of insurance policies to businesses and individuals, including automobile, fire, life, property.
  • Review insurance policies and contracts for insureds to ensure they have adequate coverage and complete certificates of insurance.
  • Marketed, rated, issued and serviced commercial insurance policies, as well as processed claims.
  • Reviewed and interpreted insurance policies to ensure all forms and endorsements meet the client's needs.
  • Finalized and maintained all types of commercial lines insurance policies within the agency.
  • Reviewed all insurance policies to ensure coverage's and premiums are accurate.
  • Service and maintain commercial insurance policies for three producers.
  • Present clients proposals regarding their insurance policies.
  • Managed all commercial lines insurance policies.
  • Provided support to agency clients and internal sales professionals to market and ensure accurate and required coverages of commercial insurance policies.
  • Negotiate, review and process new and renewal business insurance policies Prepare and present proposals to current and prospective clients
  • Checked insurance policies, requested corrections as needed.

Show More

28. Data Entry

average Demand
Here's how Data Entry is used in Commercial Account Manager jobs:
  • Perform data entry of the stores purchase orders and reconcile accounts.
  • Reviewed lease abstracts and ensured accurate data entry of new leases, extensions, and tenant relocations.
  • Performed various administrative duties needed for employee information maintenance including data entry, filing, and processing various human resource transactions.
  • Handled data entry of orders, verification of requested services and reporting of information to customers meeting specific deadlines.
  • Performed data entry and organized documents to appropriate accounts to ensure up-to-date and accurate information.
  • Navigated a computerized data entry system and other relevant applications while adhering to compliance procedures.

Show More

29. Personal Lines

average Demand
Here's how Personal Lines is used in Commercial Account Manager jobs:
  • Quoted new business and prepare proposals, Claims reporting, Personal Lines Operations-Staff TrainingDaily Personal Lines Download
  • Develop Commercial Insurance Program for Personal Lines Agent
  • Maintained and managed substantial account volume comprised of 70% Commercial Lines and 30% Personal Lines of business.
  • Maintain and write new personal lines customers in relation to specific companies and to cross sell of commercial customers.
  • Developed procedural manual to assist transitioning the agency from personal lines to both, personal and commercial lines.
  • Created procedural manual to help transition agency from personal lines to both, commercial and personal lines.
  • Rated and/or issued policies online with multiple insurance carriers for both commercial and personal lines accounts.
  • Provide professional service and deliver cost effective results for commercial and personal lines insurance needs.
  • Handle all incoming/outgoing calls for Commercial and Personal lines for new and existing business.
  • Rated in-house using carrier website rating applications for commercial and personal lines.
  • Rated in-house using comparative software packages for commercial and personal lines.
  • Experience in personal lines, accounts receivable and accounts payable.
  • Make qualified referrals to personal lines and life and health.
  • Covered for personal lines account manager when needed.
  • Cultivate Commercial and Personal Lines Insurance sales.
  • Cover and Assist Personal Lines Department.

Show More

30. Market Share

low Demand
Here's how Market Share is used in Commercial Account Manager jobs:
  • Determined vertical market share and developed strategic sales plan based on vertical market penetration.
  • Look for other products we could get for there day to day needs to get more of the market share.
  • Collaborate with commercial parts pros, general and district managers to develop and monitor business plans to grow market share.
  • Maintained and developed market share by supporting management and staff through aggressive account sales growth and follow up.
  • Collaborate with GM's & DM's to develop & monitor business plans to grow market share.
  • Place a keen focus on reducing the time Pro customers spend waiting to obtain higher market share.
  • Forged and grew strong relationships with key customer contacts to penetrate accounts and increase market share.
  • Expanded market share, exposure of dealership to Commercial Customers, Fleet accounts and Municipalities.
  • Prospected and acquired net new business via proposal process to increase HP market share.
  • Serviced 7 new B2B markets and increased market share by 30%.
  • Maximized sales and market share by pricing customers at a competitive level.
  • Build rapport with clients to increase MSB Tire market share.
  • Key Achievement: Successfully delivered market share increase across auto repair sites.
  • Measure Orkin commercial service market share in my territory.
  • Increased market share by 25% in K-12 by establishing a strong Epson presence with the IT decision makers.
  • Increased market share for 7 Pepboys store in the Los Angeles Region Introduced the Champion stocking program.

Show More

31. Project Management

low Demand
Here's how Project Management is used in Commercial Account Manager jobs:
  • Developed and implemented business systems including Marketing and Sales, Written project management forms and documents
  • Project Management of larger accounts which required antiquated system conversion upgrades.
  • Project management of installation crews on government contracts.
  • Project Management (Technology/Business).
  • Assisted in development and implementation of new processes and procedures for project management, including form standardization and job flow procedures.
  • Project Management as needed for PEO accounts and various other address change, loss run or other projects.
  • Negotiate major contracts and work closely with the legal team and project management teams to enter markets.
  • Project Management skills were used as part of the team analysis approach to keeping clients satisfied.
  • Project Management - Manage projects in all areas of I/T delivery.
  • Project Management and design of CCTV, Fire Systems, Biometrics, Access Control and Burglar Alarms.
  • Project management Complex Accounts Payable support Client engagement and education Expense Management

Show More

32. Grainger

low Demand
Here's how Grainger is used in Commercial Account Manager jobs:
  • Established and expanded relationships within customer organizations to increase customer trust in Grainger and grow revenue.
  • Managed $2.5M portfolio of mid to large size customers positioning Grainger as the preferred supplier for MRO.
  • Managed and developed relationships with local Grainger branch contacts, sales support teams, and supplier representatives.
  • Possess the business acumen to position the Grainger solution as a strategic advantage for our customers.
  • Qualified for Grainger's Annual Achievers Award, the company's top sales award.
  • Utilize Grainger solution as a strategic advantage and communicate value to drive growth.
  • Selected by senior management to train and mentor new Grainger Account Managers.
  • Increased Grainger's market share within a set of named major accounts.
  • Position Grainger solution as a strategic advantage for our customers.
  • Utilize all available resources from both Grainger and all manufacturers.
  • Support Grainger Cross Referencing Services and branch staff.
  • Assist in managing onsite CRS staff to capture competitive data to transition to W.W. Grainger, Inc. supplied inventory.
  • Received Grainger World Class Seller award for H1 2012 for the Western U.S. region of Grainger.

Show More

33. Phone Calls

low Demand
Here's how Phone Calls is used in Commercial Account Manager jobs:
  • Answer incoming phone calls with commercial customers providing information about parts including pricing, availability and delivery time frames.
  • Assist with day to day tasks including data processing, endorsements, phone calls, insurance verification and insurance certification.
  • Handled high volume phone calls from agents inquiring on policy condition, status, and quotes submission.
  • Initiated client contact from phone calls, established client trust in relations with knowledge and educated credibility.
  • Respond to phone calls from clients and companies regarding insurance, claims, or administrative matters.
  • Generated new business from walk-ins or telephone calls completing applications, quotes and proposals.
  • Qualified by outbound and inbound phone calls, sales leads.
  • Receive phone calls and walk in clients.
  • Open new commercial account customers via phone calls as well as monthly mailings and email blasts.. RFQ's.

Show More

34. Trade Shows

low Demand
Here's how Trade Shows is used in Commercial Account Manager jobs:
  • Lead liaison for corporate activities including trade shows, golf outings and other various public relations events.
  • Scheduled and attended trade shows and other public functions to present information about Clark Pest Control
  • Increased sales through cold calling, territory management, seminars and trade shows.
  • Work trade shows to promote and sell product to end users.
  • Participated in regional trade shows and coordinated sales blitzes.
  • Work with-in budget to set-up trade shows.
  • Attend Trade shows of any kind.
  • Represent at trade shows and networking events
  • Participated in trade shows, sales meetings, trainings, and other lead generation activities.
  • Organize trade shows and business events to promote Lowes products and services.

Show More

35. Property Management

low Demand
Here's how Property Management is used in Commercial Account Manager jobs:
  • Marketed commercial emergency fire and water restoration services to property management companies.
  • Increased revenue in a $2.2M territory consisting of manufacturing, food and beverage, retail and property management customers.
  • Managed all accounts by working with various property management companies as well as personnel.
  • Worked with major industrial, property management, and start up level companies.
  • Created and maintained contracts for property management groups, such as Invitation Homes.
  • Cultivate relationships with key players in property management industry to create ongoing relationships and generate referral opportunities..
  • Added 3 new property management group accounts within a 3 month period Averaged one jetting job per week
  • Increased sales %500 in 3 years Responsible for building relationships with several large property management companies Consultative/Solution-based sales approach

Show More

36. Renewal Policies

low Demand
Here's how Renewal Policies is used in Commercial Account Manager jobs:
  • Assist producers in renewing their accounts by checking renewal policies for accuracy, agency bill invoicing and delivery of policies.
  • Bind, and invoice all insurance new and renewal policies as well as endorsements for agency bill clients.
  • Process all renewal policies, change requests & maintain daily correspondence or questions that come up as needed.
  • Processed and QC'd new business and renewal policies, endorsements, and audits for accuracy.
  • Assist peers in processing renewal policies, troubleshooting, issuing certificates, and marketing accounts.
  • Review new and renewal policies, endorsements, audits, cancellations, etc.
  • Review and issue new and renewal policies for accuracy.
  • Process New Business and Renewal Policies for delivery.
  • Managed new and renewal policies and all activities of a multi commercial lines $15Million annual premium department.
  • Review new and renewal policies for accuracy in rating, coverages, etc.

Show More

37. Sales Process

low Demand
Here's how Sales Process is used in Commercial Account Manager jobs:
  • Secured and optimized relationships with Operations and Engineering Departments to facilitate improved sales processing.
  • Revitalized commercial termite sales process.
  • Proposed and initiated the sales process of more than $10,000,000 of capital equipment sales
  • Lead, supported and participated in sales process within the route sales team.
  • Established corporate client list through the implementation of a full-cycle-sales process.
  • Voted 'Grand Champion Presenter' at Sales Process Training
  • Lead for the companies New Business Development Department Performed all aspects of the sales process including:.
  • Build proposals and design network diagrams to properly position Meganet services in the sales process.

Show More

38. Cold Calls

low Demand
Here's how Cold Calls is used in Commercial Account Manager jobs:
  • Increased client base via cold calls, warm calls and personal appointments resulting in 31% closing ratio.
  • Prospected and recruited commercial business to bring service and company awareness- cold calls and face to face interaction.
  • Conducted cold calls to learn of new sales leads, while maintaining relationships with current and past clients.
  • Tasked to acquire new commercial deposit business through cold calls and prospecting list of my own leads.
  • Market and network for new potential clients through mailing advertisements, cold calls and membership groups.
  • Generated approximately $500,000 in new business via cold calls and warm lead prospecting.
  • Penetrated hundreds of accounts and scheduled meetings by making 50-60 cold calls daily.

Show More

39. Potential Customers

low Demand
Here's how Potential Customers is used in Commercial Account Manager jobs:
  • Conduct purchase negotiations and develop purchase contracts with existing and potential customers.
  • Composed marketing emails and performed cold calling for potential customers.
  • Contacted potential customers using strong telephone, communication skills.
  • Uncover and qualify potential customers.
  • Established, built and expanded relationships with existing and potential customers at multiple levels in the organization.
  • Identify and peruse new sales opportunities with both existing and potential customers.
  • Provide professional, well written correspondence to current and potential customers.
  • Visited current and potential customers at their place of business.
  • Identified and directed sales resources at high potential customers.
  • Created client list by prospecting potential customers.

Show More

40. Loss Runs

low Demand
Here's how Loss Runs is used in Commercial Account Manager jobs:
  • Evaluate and analyze prospective client data to ascertain loss runs, expiring policy dates, financial information and relevant marketing data.
  • Assisted producers in obtaining loss runs, building renewal packages and marketing business to managing general agencies.
  • Requested quotes, policies, endorsements, cancellations, MVR's and loss runs from carriers.
  • Invoiced, Issue Certificates and Bonds, Obtain Loss Runs and Process Endorsements.
  • Ordered and provided loss runs for potential leads and existing clients.
  • Complete applications, request loss runs and submit to carriers.
  • Review and analyze company loss runs Report claims, follow-up claims and discuss claims with the insurance company claims adjusters.
  • Order loss runs.o Coordinated all aspects of renewal marketing process with clients and provide program structurereview and analysis.
  • communicated with companies to resolve coverage issues, certificates, billing, and loss runs.

Show More

41. Sales Presentations

low Demand
Here's how Sales Presentations is used in Commercial Account Manager jobs:
  • Supervised commercial efforts for this region, connecting through telephonic/face to face sales presentations and maintained the customer management system.
  • Delivered effective sales presentations to business clients and individuals.
  • Prepare and present professional sales presentations and materials.
  • Conducted sales presentations and made product recommendations.
  • Organize meetings with potential clients and perform sales presentations that provide clients with information about products and services represented by ChaseCo.
  • Conducted professional sales presentations with new and existing clientele offering new products and services to meet their specific needs.
  • Performed sales presentations focused on cost savings, vendor consolidation, and product or process improvements.
  • Lead online sales presentations with C Level Executives, IT Managers, and Network Engineers.
  • Delivered Sales Presentations to upper level management on office supplies and services needs.
  • Conduct sales presentations to prospective new clients through cold calling and generated leads.
  • Organize and maintain multitude of sales presentations and quotes.
  • Created written and oral sales presentations to clients.
  • Assessed client needs and gave effective sales presentations.
  • Prepared proposals and made sales presentations.
  • Deliver in person sales presentations.
  • Generated new leads by networking and cold-calling Participated and supported in sales presentations for commercial accounts.

Show More

42. Large Accounts

low Demand
Here's how Large Accounts is used in Commercial Account Manager jobs:
  • Risk Management Analysis/Hazard Identification/Risk Transfer-Marketing and Account Administration of Large Accounts-Sales Presentations-OCIP Administration-Manuscript Policy Design-Authored RFP Responses-Claims Management
  • Re-established relationships and secured business with 2 large accounts that previously stopped ordering from OfficeMax.
  • Managed medium and large accounts with monthly revenue of up to o$4500.00 a month.
  • Managed small and large accounts, with an annual premium volume of $4,000,000.
  • Provided client relations and support services and worked with small to medium-large accounts.
  • Provided excellent customer support and retained several large accounts with repeat sales.
  • Provided top-tier product and ordering system support for large accounts.
  • Provide sales bids for large accounts to gain new business.
  • Build and maintain relationships with multiple large accounts.
  • Serviced large accounts in all lines of coverage.
  • Managed inventory for major large accounts.

Show More

43. Hvac

low Demand
Here's how Hvac is used in Commercial Account Manager jobs:
  • Assisted customers in answering technical questions on HVAC systems, products, and relevant industry issues.
  • Served as lead commercial HVAC sales and service representative.
  • Sell maintenance contracts and commercial HVAC systems.
  • Compile quotes for HVAC projects.
  • Manage a $2.5MM territory consisting of 35 customers, primarily in the Construction and HVACContracting fields.
  • Developed and maintained client base in commercial HVAC sales/ service through Lennox products and Service Experts services.

Show More

44. C-Level

low Demand
Here's how C-Level is used in Commercial Account Manager jobs:
  • Presented key performance reports to c-level executives and major decision makers.
  • Developed long-term, consultative relationships with C-Level executives.
  • Developed and maintained partnerships with C-Level executives.
  • Experienced in responding to requests for proposals, requests for quotes, presenting proposals and solution concepts for c-level executives.
  • Interacted with business owners, C-level decision makers, and support personnel to gather information and ensure current account status.
  • Traveled to IL, OH and CA for face to face strategic and project provisioning with C-level executives.
  • Present proposals to key decision makers, such as C-level executives, Comptrollers, IT personnel and Managers.
  • Present solutions by various ways including Power Point, slide and customizedquotations to C-level down buyers, using a systemic R.O.I.
  • educated and sold Juniper Networks Hardware and Software to C-level, VP's, Dealers and I.T.

Show More

45. Current Customers

low Demand
Here's how Current Customers is used in Commercial Account Manager jobs:
  • Developed business in the southern metropolitan area by establishing and maintaining relationships with potential and current customers.
  • Developed and implemented account strategies for current customers in order to develop and build long-term relationships.
  • Supported current customers by establishing excellent communication to insure superb customer satisfaction.
  • Build relationships with current customers are strong to be able to retain for years to come.
  • Work closely with the Sales Manager to ensure retention of current customers.
  • Generate new sales revenues by prospecting and adding new customers while upselling service agreements to current customers.

Show More

46. Cam

low Demand
Here's how Cam is used in Commercial Account Manager jobs:
  • Supervised and extensively trained employees in order to recognize and attract business customers; created in-store marketing and advertising campaigns.
  • Collaborated and assisted with sales training and delivering programs focusing on creative sales campaigns to identify additional opportunities.
  • Work in collaboration with Office Depot Field managers representation in developing strategic technology campaigns into target accounts.
  • Coordinated lead activities with business development managers utilizing cold call campaigns and developing opportunities with channel partners.
  • Developed and delivering effective marketing campaigns to support products in a wide variety of categories.
  • Initiated an aggressive campaign of cold-calling, business to business and participating in networking events.
  • Organized sales campaigns gaining new business with food manufacturing and distribution and warehousing companies.
  • Created several business development models used in targeted and strategic campaigns.
  • Prepared annual CAM reconciliations, supervised administrative staff for tenant billings.
  • Develop marketing collateral and social media campaigns.
  • Earned ASE certification and became recognized as one of the top employees in the company while earning bachelor and master degrees.
  • Coordinated CCAM (Common Contract Account Module) system monthly to ensure correct contracts were included and calculations were running correctly.
  • Focus on building relationships and developing our Channel Partners through Juniper marketing campaigns and promotions to exceed revenue goals.
  • Maintain and update commercial leasing database including but not limited to rent roll, CAM reconciliation, etc.
  • Assisted clients within an assigned territory; to develop, implement and support their advertising sales campaigns.
  • Developed and Managed an Account Team to grow partner relationships through marketing plans and CPM advertising campaigns.
  • Handled all incoming customer concerns and arranged customer meets and Came up with remedies for the concerns.
  • Prepared Year-end reconciliation's of Common Area Maintenance (CAM) and monthly CAM billings.
  • Prepared sales proposals and pricing quotations for the design, production and execution of campaigns.
  • Created client profile campaigns to elevate brand awareness and stimulate new client lead generation.

Show More

47. Billing Questions

low Demand
Here's how Billing Questions is used in Commercial Account Manager jobs:
  • Assist clients daily with coverage and billing questions over the phone and by email.

Show More

48. TAM

low Demand
Here's how TAM is used in Commercial Account Manager jobs:
  • Operated various accessory software programs such as Rating as well as Microsoft Word Tam, Outlook Excel and Applied.
  • Identified needs and developed products for companies that distribute supplements, vitamins, and nutritional products.
  • Managed team of three Account Mangers selling to the law firm markets in Hartford and Stamford.
  • Oversee all facets of the department through sales agents, TAMS database, and underwriters.
  • Documented all communications and tasks in the Agency Management System (TAM).
  • Managed 50 plus properties in the Tampa Area.
  • Skilled with TAM system and Applied system.
  • Maintain files and activities in Applied (TAM).
  • Company representative on environmental issues city of Tampa and Hillsborough County, Florida.
  • Skilled documentation using Applied Agency Management System (TAM), outlook, Salesforce, and scheduled GoTo meeting when necessary.
  • Identify the proper market segmentation Work with Marketing to guide appropriate collaborations with designers and producers or LATAM appeal.
  • Utilized Microsoft Office, TAM Online Agency Management System and Instar Management System.
  • Have working knowledge of Excel; Microsoft Word ; The Agency Management Systems (TAM/Applied)/Quickbooks and Powerpoint.
  • Lead Commercial Lines Account Manager Trainer for rating software and Applied Systems TAM Backup for IT

Show More

49. Journal Entries

low Demand
Here's how Journal Entries is used in Commercial Account Manager jobs:
  • Prepared monthly financial reports including bank reconciliations, journal entries and general ledger reconciliation.
  • Reconciled bank accounts monthly including making any adjusting journal entries.
  • Booked journal entries for the corporate loan loss reserve which was maintained at the legal entity level.
  • Prepared tax work papers and communicated with external CPA's to enter year end journal entries.
  • Created and posted all journal entries, reconciled bank accounts, and analyzed trial balance.
  • Processed all payrolls and commission payments via PAYCHEX, created and posted journal entries.
  • Prepared and entered journal entries for tax accruals and prepaid taxes.
  • Analyzed account and budget variances reviewed & approved adjusting journal entries.
  • Booked quarter closing journal entries for accruals and adjusting entries.
  • Create and post journal entries required by GAAP reporting.
  • Prepared revenue and cash receipt journal entries.
  • Prepared and posted monthly general journal entries.

Show More

50. Technical Support

low Demand
Here's how Technical Support is used in Commercial Account Manager jobs:
  • Provided technical support to Producers.
  • Provided technical support to Sales Executive; specific in analyzing client needs;coverage forms and quotations.
  • Perform technical support to sales executives for analyzing client needs, coverage, forms, and quotations.
  • Provided technical support to Sales Executive/Account Executive(s): especially in analyzing client needs.
  • Started as field supervisor for residential service techs providing technical support for 25 service techs.
  • Serve as a client representative to other departments, collaborating with technical support, productdevelopment, sales, marketing and accounting.
  • Resolved any client issues and managed technical support activities Responsible for multiple service contracts averaging $60,000 per year.

Show More

20 Most Common Skill for a Commercial Account Manager

Customer Service16.8%
Sales Goals11.2%
Renewal Proposals10.4%
New Accounts8.2%
Financial Statements5.3%
Auto Parts5.3%
Client Relationships4.7%
Customer Base3.9%

Typical Skill-Sets Required For A Commercial Account Manager

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
12.5%
12.5%
2
2
Sales Goals
Sales Goals
8.3%
8.3%
3
3
Renewal Proposals
Renewal Proposals
7.7%
7.7%
4
4
New Accounts
New Accounts
6.1%
6.1%
5
5
Financial Statements
Financial Statements
4%
4%
6
6
Auto Parts
Auto Parts
3.9%
3.9%
7
7
Client Relationships
Client Relationships
3.5%
3.5%
8
8
Customer Base
Customer Base
2.9%
2.9%
9
9
Revenue Growth
Revenue Growth
2.8%
2.8%
10
10
Account Management
Account Management
2.8%
2.8%
11
11
Product Knowledge
Product Knowledge
2.7%
2.7%
12
12
Business Development
Business Development
2.6%
2.6%
13
13
Insurance Companies
Insurance Companies
2.4%
2.4%
14
14
Customer Relations
Customer Relations
2.3%
2.3%
15
15
New Clients
New Clients
2.2%
2.2%
16
16
Customer Retention
Customer Retention
1.7%
1.7%
17
17
Key Decision Makers
Key Decision Makers
1.5%
1.5%
18
18
CRM
CRM
1.5%
1.5%
19
19
Salesforce
Salesforce
1.5%
1.5%
20
20
Internet
Internet
1.4%
1.4%
21
21
Workers Compensation
Workers Compensation
1.3%
1.3%
22
22
Customer Relationships
Customer Relationships
1.3%
1.3%
23
23
Policy Changes
Policy Changes
1.3%
1.3%
24
24
Business Owners
Business Owners
1.2%
1.2%
25
25
Annual Sales
Annual Sales
1.2%
1.2%
26
26
Customer Accounts
Customer Accounts
1.1%
1.1%
27
27
Insurance Policies
Insurance Policies
1%
1%
28
28
Data Entry
Data Entry
1%
1%
29
29
Personal Lines
Personal Lines
1%
1%
30
30
Market Share
Market Share
1%
1%
31
31
Project Management
Project Management
0.9%
0.9%
32
32
Grainger
Grainger
0.9%
0.9%
33
33
Phone Calls
Phone Calls
0.9%
0.9%
34
34
Trade Shows
Trade Shows
0.8%
0.8%
35
35
Property Management
Property Management
0.8%
0.8%
36
36
Renewal Policies
Renewal Policies
0.8%
0.8%
37
37
Sales Process
Sales Process
0.8%
0.8%
38
38
Cold Calls
Cold Calls
0.7%
0.7%
39
39
Potential Customers
Potential Customers
0.7%
0.7%
40
40
Loss Runs
Loss Runs
0.7%
0.7%
41
41
Sales Presentations
Sales Presentations
0.7%
0.7%
42
42
Large Accounts
Large Accounts
0.7%
0.7%
43
43
Hvac
Hvac
0.7%
0.7%
44
44
C-Level
C-Level
0.6%
0.6%
45
45
Current Customers
Current Customers
0.6%
0.6%
46
46
Cam
Cam
0.6%
0.6%
47
47
Billing Questions
Billing Questions
0.6%
0.6%
48
48
TAM
TAM
0.6%
0.6%
49
49
Journal Entries
Journal Entries
0.6%
0.6%
50
50
Technical Support
Technical Support
0.6%
0.6%

48,998 Commercial Account Manager Jobs

Where do you want to work?