Commercial collector vs collections/accounts receivable

The differences between commercial collectors and collections/accounts receivables can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a commercial collector and a collections/accounts receivable. Additionally, a collections/accounts receivable has an average salary of $38,949, which is higher than the $36,230 average annual salary of a commercial collector.

The top three skills for a commercial collector include delinquent accounts, customer service and FDCPA. The most important skills for a collections/accounts receivable are customer service, patients, and delinquent accounts.

Commercial collector vs collections/accounts receivable overview

	Commercial Collector	Collections/Accounts Receivable
Yearly salary	$36,230	$38,949
Hourly rate	$17.42	$18.73
Growth rate	-8%	-8%
Number of jobs	42,081	30,523
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 40%
Average age	46	46
Years of experience	12	12

Commercial collector vs collections/accounts receivable salary

Commercial collectors and collections/accounts receivables have different pay scales, as shown below.

	Commercial Collector	Collections/Accounts Receivable
Average salary	$36,230	$38,949
Salary range	Between $29,000 And $43,000	Between $30,000 And $49,000
Highest paying City	Hartford, CT	Boston, MA
Highest paying state	Connecticut	Connecticut
Best paying company	Capgemini	Apollo Global Management
Best paying industry	Finance	Finance

Differences between commercial collector and collections/accounts receivable education

There are a few differences between a commercial collector and a collections/accounts receivable in terms of educational background:

	Commercial Collector	Collections/Accounts Receivable
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	-	-

Commercial collector vs collections/accounts receivable demographics

Here are the differences between commercial collectors' and collections/accounts receivables' demographics:

	Commercial Collector	Collections/Accounts Receivable
Average age	46	46
Gender ratio	Male, 39.0% Female, 61.0%	Male, 25.3% Female, 74.7%
Race ratio	Black or African American, 13.4% Unknown, 4.0% Hispanic or Latino, 20.2% Asian, 3.5% White, 58.4% American Indian and Alaska Native, 0.5%	Black or African American, 12.0% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between commercial collector and collections/accounts receivable duties and responsibilities

Commercial collector example responsibilities.

Interpret manage care contracts and/or Medicare and Medicaid rules and regulations to ensure proper reimbursement/collection.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Follow the guidelines set by FDCPA
Adhere to FDCPA, state, and federal commercial laws.
Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.
Collect and record deposits and initiate and/or approve ACH distributions.

Collections/accounts receivable example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Work accounts receivable for Medicaid verification and payments.
Work remittance advice from Medicaid ensuring accuracy of payments.
Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.

Commercial collector vs collections/accounts receivable skills

Common commercial collector skills

Delinquent Accounts, 9%
Customer Service, 8%
FDCPA, 8%
Past Due Accounts, 6%
Collection Calls, 6%
Payment Arrangements, 5%

Common collections/accounts receivable skills

Customer Service, 21%
Patients, 6%
Delinquent Accounts, 5%
Credit Card Payments, 5%
Past Due Accounts, 5%
Customer Accounts, 5%

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Commercial Collector
Commercial Collector vs Collections/Accounts Receivable

Updated January 8, 2025

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