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What is a commercial lines account manager and how to become one
The commercial lines account manager performs the essential functions of the position, which include aiding sales executives, account executives, and clients with service needs and making changes to existing accounts. Specific service and marketing responsibilities are required in this position. They meet service and sales delivery standards and perform essential functions to the quality and service standards developed by the agency.
Commerical lines account managers build and maintain relationships with clients, process daily incoming communications and respond promptly, assist with preparing proposals and applications, assist clients in making appropriate coverage changes, and set priorities and manage workflow to ensure efficiency among other duties. Essential skills include communication, interpersonal, customer service, analytical, and organizational. Commercial lines account managers typically must have at least a high school diploma or equivalent, with added insurance experience a plus. Proficiency with Microsoft Office is required.
The average hourly salary for the position is $29.16, which equates to $60,663 annually. Moreover, the career is expected to grow in the next few years and create new opportunities across the United States.
Avg. Salary $57,372
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.15%
Asian 4.86%
Black or African American 9.26%
Hispanic or Latino 15.81%
Unknown 3.55%
White 66.36%
Genderfemale 87.16%
male 12.84%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Commercial lines account manager career paths
Key steps to become a commercial lines account manager
Explore commercial lines account manager education requirements
Start to develop specific commercial lines account manager skills
Skills Percentages Customer Service 20.52% Management System 9.31% Cancellations 9.01% Insurance Coverage 7.02% Client Service 6.70% Complete relevant commercial lines account manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New commercial lines account managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a commercial lines account manager based on U.S. Bureau of Labor Statistics data and data from real commercial lines account manager resumes.Gain additional commercial lines account manager certifications
More About CertificationsCommercial lines account manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific commercial lines account manager certification, having one may help you stand out relative to other applicants.
The most common certifications for commercial lines account managers include Certified Insurance Service Representatives (CISR) and Associate in General Insurance (AINS).
Research commercial lines account manager duties and responsibilities
- Collect, post, and manage account payments using QuickBooks financial software system.
- Identify leads and convert opportunities in new markets for strategic business cloud base services.
- Manage customer database in Salesforce.com.
- Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Prepare your commercial lines account manager resume
When your background is strong enough, you can start writing your commercial lines account manager resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a commercial lines account manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable commercial lines account manager resume templates
Build a professional commercial lines account manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your commercial lines account manager resume.
Apply for commercial lines account manager jobs
Now it's time to start searching for a commercial lines account manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
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Average commercial lines account manager salary
The average commercial lines account manager salary in the United States is $57,372 per year or $28 per hour. Commercial lines account manager salaries range between $44,000 and $74,000 per year.
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Updated January 8, 2025
