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Commercial lines account manager vs insurance broker

The differences between commercial lines account managers and insurance brokers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance broker has an average salary of $94,006, which is higher than the $57,372 average annual salary of a commercial lines account manager.

The top three skills for a commercial lines account manager include customer service, management system and cancellations. The most important skills for an insurance broker are customer service, life insurance products, and lead generation.

Commercial lines account manager vs insurance broker overview

Commercial Lines Account ManagerInsurance Broker
Yearly salary$57,372$94,006
Hourly rate$27.58$45.20
Growth rate6%6%
Number of jobs84,35438,403
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 64%
Average age4646
Years of experience--

What does a commercial lines account manager do?

A commercial lines account manager is an individual who provides quality service to clients as well as act as the daily liaison between insurance company, agent, and their clients. Commercial lines account managers are required to address various coverage issues and handle inside service work that is associated with the client's account. They must assist their clients in making appropriate coverage changes and educate them about coverage, exclusions, and exposures. Commercial lines account managers must also set up finance contracts with PFS and help negotiate rates if applicable.

What does an insurance broker do?

Insurance brokers are responsible for assisting clients to determine their liability risks and in selecting the appropriate policies for their family, home, business, or automobile to ensure their protection. They direct clients in creating a sound decision and supply them with a variety of quotes that best suit their needs. Their duties include demonstrating the benefits, terms, conditions, and suspension for a number of participating insurance policies. Also, they may negotiate lesser rates for their clients and continue in guiding these clients in technical issues like filing a claim or changing their insurance coverage.

Commercial lines account manager vs insurance broker salary

Commercial lines account managers and insurance brokers have different pay scales, as shown below.

Commercial Lines Account ManagerInsurance Broker
Average salary$57,372$94,006
Salary rangeBetween $44,000 And $74,000Between $62,000 And $141,000
Highest paying CityBothell, WABirmingham, AL
Highest paying stateWashingtonWashington
Best paying companyUBSLiberty Mutual Insurance
Best paying industryStart-upInsurance

Differences between commercial lines account manager and insurance broker education

There are a few differences between a commercial lines account manager and an insurance broker in terms of educational background:

Commercial Lines Account ManagerInsurance Broker
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Commercial lines account manager vs insurance broker demographics

Here are the differences between commercial lines account managers' and insurance brokers' demographics:

Commercial Lines Account ManagerInsurance Broker
Average age4646
Gender ratioMale, 12.8% Female, 87.2%Male, 62.5% Female, 37.5%
Race ratioBlack or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between commercial lines account manager and insurance broker duties and responsibilities

Commercial lines account manager example responsibilities.

  • Collect, post, and manage account payments using QuickBooks financial software system.
  • Identify leads and convert opportunities in new markets for strategic business cloud base services.
  • Manage customer database in Salesforce.com.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Assist with multi-line phone system.
  • Create annual budgets and cam reconciliations.
  • Show more

Insurance broker example responsibilities.

  • Used consultative upselling techniques to provide leads
  • Work as an independent financial planner selling life insurance and annuities to individuals and families
  • Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Commercial lines account manager vs insurance broker skills

Common commercial lines account manager skills
  • Customer Service, 21%
  • Management System, 9%
  • Cancellations, 9%
  • Insurance Coverage, 7%
  • Client Service, 7%
  • Account Management, 6%
Common insurance broker skills
  • Customer Service, 11%
  • Life Insurance Products, 8%
  • Lead Generation, 8%
  • Financial Resources, 8%
  • Annuities, 8%
  • Insurance Carriers, 6%