Commercial product manager job description

Business & Commercial Payments (BCP) team continues to rapidly evolve as we respond to the growing needs of our clients. We are seeking a detail oriented team player who will drive Operational excellence across all of our channels and segments. This role within the product organization, has the potential to grow and work with other product groups across Business & Commercial payments with a team of individuals while helping to shape the role.

The ideal candidate is a highly organized and self-motivated leader who is process and controls oriented, customer focused, and has the ability to coalesce a cross functional team to deliver improvements for our clients.
Roles & Responsibilities:


End to end operations and controls management of Paying vendor & employee payments, ACH Collections including managing:

Processes, controls, & risk framework to ensure all regulations and firm policies are met Goal of reducing outsorts across fraud and other processing functions to reduce losses to the firm and improve straight thru processing Analytics to define new opportunities and examine performance Single Point of Contact for coordinating production issues and feedback resolution Single Point of Contact for audit and controls Single Point of Contact for escalations


Requirements:


Bachelor's degree preferred. 5+ years product leadership experience; Financial Services experience strongly preferred; payments and retail experience preferred Proven track record of managing a product in production and managing successful controls, including audits and regulatory reviews Comfortable in the weeds to identify, put guardrails around, and address issues in a timely manner Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written) Strong influencing and partnership / collaboration skills to drive cross-functional team Ability to productively work in a matrix management organization Positive, team-oriented attitude and inspiring leadership skills a must Ideal candidate has payments, cash management or operations experience


Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Support the product teams focus on offering quality, competitive product solutions for growth and retention of our marketplace members. Support the annual Product Development Life Cycle for the Commercial Marketplace products in all states, working as part of a cross-functional effort to deliver on business objectives. Responsible for the supporting development of product design, competitive intelligence, pricing and demographic analysis of our customers and products.
Support the design, build and management of a competitive commercial product portfolio.

Ensures continued market relevance for commercial product portfolios to supports short and long term growth planning.

Support the development of commercial products, make recommendations to team, and support initiatives to improve product performance.

Perform competitive intelligence and market analysis, industry assessment, and monitor internal business performance.

Utilize designated product tools to document, track and reduce issues and errors.

Establish, document and updates processes for delivery of core and ancillary business requirements to ensure product quality and benefit intent.

Lead intermediate projects, participate as a cross-functional team member, serve as product subject matter expert for assigned product or product element, and develop ongoing internal and external product trainings.

Ensure developed products are in line with federal/state regulator requirements and supports product-related regulatory filing efforts.

Education/Experience: Bachelor's degree or equivalent experience. 3+ years experience in product development and product management, including tenured experience with similar, or assigned product(s) preferred. Knowledge of health care, general insurance, insurance operations, sales operations, business analysis, key performance indicators, and portfolio management highly preferred.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

**TITLE:** Commercial Product Manager

**LOCATION:** Tempe, Arizona

**REQNUMBER:** 1346081

As Manager of Product, you will be responsible for supporting Call of Duty Esports on product strategy in several areas. This leader will be expected to act as a key liaison between Esports and the broader franchise and studio units. You will oversee the development, management and launch of our digital goods program - encompassing digital products that are either commercialized (e.g., bundles) or offered as viewership incentives to COD Esports fans. In forging strong relationships with the studio units, this leader is also expected to track the development of in-game and competitive features for COD Esports.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

Oversee different aspects of digital goods creation process including asset ideation, brief creation, production work back scheduling and other asset delivery

Work with studios on development support needed for in-game and competitive features across the Call of Duty League, Warzone and Mobile esport programs

Work across both studios and game/product teams as well as partnering with relevant technical leaders to ensure COD development efforts build towards a mission to drive COD Esports engagement and monetization
Lead brainstorm sessions on creative concepts and branding of various COD Esports products Provide input on general product structures (competition format, calendar, etc.)



Player Profile


Experience

4+ years of experience in a product role at a digital media organization, ideally in the sports or gaming space Strong ability to create and track product roadmaps Interest and knowledge of gaming space Bachelor's degree or equivalent work experience

Plus:

Knowledge of the Call of Duty League, its Teams Franchises and COD Esports culture Experience with brand design and creation Experience with production at a game studio Basic knowledge of Photoshop


Key Attributes

Positive attitude and solutions-oriented thinker Strong project management skills including organization and task prioritization Bias towards collaboration - working with design agencies, various studios and commerce units to ensure agency by all stakeholders in the delivery of high quality COD Esports digital goods Self-starter and motivated to work within a fast-paced environment Strong written and verbal communication skills