What does a commercial sales associate do?

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

These skill sets are where the common ground ends though. The responsibilities of a commercial sales associate are more likely to require skills like "cash handling," "financial statements," "treasury," and "client relationships." On the other hand, a job as an associate sales representative requires skills like "work ethic," "patients," "excellent interpersonal," and "excellent organizational." As you can see, what employees do in each career varies considerably.

An outside sales representative is responsible for generating the company's sales and revenues by offering goods and services to existing and potential clients, responding to the customers' inquiries and concerns about the products, and researching on possible leads. Outside sales representatives monitor the current industry trends to identify new business opportunities that would help the business adjust to market changes to achieve profitability goals. An outside sales representative must have excellent communication and customer service skills, immediately resolving complaints and assisting on marketing promotions to gain sales prospects.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that commercial sales associate responsibilities requires skills like "cash handling," "financial statements," "treasury," and "client relationships." But an outside sales might use other skills in their typical duties, such as, "first hand," "ongoing support," "work ethic," and "crm."

A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.

The required skills of the two careers differ considerably. For example, commercial sales associates are more likely to have skills like "cash handling," "financial statements," "treasury," and "client relationships." But a sales support representative is more likely to have skills like "sales support," "phone calls," "pos," and "good communication."

Sales internship is a program that requires work in the business and sales development. Sales interns work as assistants to managers and senior staff. Their duties and responsibilities are administrative. They do research, send emails, update records, and make calls. It is their job to maintain good client relationships. They observe the process and other details related to sales. Also, they help in identifying and tracking sales leads, evaluating success, and generating sales reports.