Top Commercial Sales Manager Skills

Below we've compiled a list of the most important skills for a Commercial Sales Manager. We ranked the top skills based on the percentage of Commercial Sales Manager resumes they appeared on. For example, 12.5% of Commercial Sales Manager resumes contained Sales Goals as a skill. Let's find out what skills a Commercial Sales Manager actually needs in order to be successful in the workplace.

The six most common skills found on Commercial Sales Manager resumes in 2020. Read below to see the full list.

1. Sales Goals

high Demand
Here's how Sales Goals is used in Commercial Sales Manager jobs:
  • Supported achievement of dealership service/sales goals by working closely with the management team.
  • Branch manager who scheduled staff, set cross selling sales goals and dealt with customers personal and commercial accounts and loans.
  • Established P&D budget through 2015 with defined sales goals for each advertising sales team throughout the company.
  • Provide recommendations regarding Plant Facilities, Transport Logistics, Raw Material Suppliers, Manufacturing Line Production and Sales Goals.
  • Worked with Ferris Distributors, set sales goals, new dealer goals, product training and program support.
  • Managed client portfolios looking for opportunities to profitably growing sales to achieve yearly sales goals and budget.
  • Exceeded company sales goals by leading a well experienced sales team with annual results over 4 Million.
  • Exceeded sales goals by 15% for all quarters but one while I was in position.
  • Exceeded individual sales goals by selling one million dollars in revenue in my first year.
  • Motivated sales managers to meet sales goals with results driven attitude and excellent presentation skills.
  • Assisted sales representatives who failed to meet their sales goals by identifying weaknesses and strengthening skills
  • Developed and implemented all sales goals, training, and bonus levels for sales staff.4.
  • Recruit, motivate and train elite sales team that met and exceeded sales goals.
  • Exceeded Sales goals by 35% above budget for three consecutive months in 2004.
  • Created a spirit of camaraderie in which everyone worked toward monthly sales goals.
  • Managed and supervised telemarketing team to meet daily sales goals and other initiatives.
  • Worked in hand with the store manager to ensure sales goals were made.
  • Managed and coached departmental Sales Specialist for purposes of achieving individual sales goals.
  • Helped Train other sales associates to understand how to achieve monthly sales goals.
  • Establish, manage and communicate overall commercial channel sales goals and promotional strategies.

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2. Customer Service

high Demand
Here's how Customer Service is used in Commercial Sales Manager jobs:
  • Cultivated business-to-business relationships by providing superior customer service, marketplace guidance, and company-specific training to independent insurance agencies.
  • Facilitated an effective internal partnership between outside salespeople and commercial sales staff to achieve consistently high customer service levels.
  • Developed automated price notification systems, which reduced costs, eliminated errors, and improved customer service.
  • Utilized customer service skills to establish productive relationships with commercial accounts to ensure future business and success.
  • Delivered excellent customer service by greeting and assisting each customer, addressed customer inquiries and resolved complaints.
  • Recruited outside vendors to advance customer service through additional services by establishing cost and profitability margins.
  • Provided excellent customer service & built relationships with Businesses that actively needed auto body part.
  • Maintained monthly sales quotas and achievements while providing outstanding customer service and business relationships.
  • Maintained store standards and provided excellent customer service to internal and external customers.
  • Supervised wholesale commercial department staff and supports retail parts counter customer service needs.
  • Developed operational execution with wholesale unit managers achieving better customer service and profitability.
  • Ensured corporate-wide sales culture by redirecting sales coordinators and customer service agents.
  • Utilized decision-making talents to attain excellent customer service, and solidify relationships.
  • Re-established sales with inactive clients through relationship building and superior customer service.
  • Train and develop Commercial Parts Specialist to provide legendary customer service.
  • Visited commercial customers to maintain excellent customer service and business relationships.
  • Motivated and coached commercial staff to provide excellent customer service.
  • Provide superior levels of customer service to all accounts/clientele/consumers;.
  • Lead agent with managerial oversight of 3 Customer Service Representatives.
  • Managed Junior Account Representatives and customer service functions.

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3. Sales Department

high Demand
Here's how Sales Department is used in Commercial Sales Manager jobs:
  • Work cross-functionally with sales departments and third party suppliers to positively impact in-stock position and replenishment.
  • Coordinated special events with Marketing/Sales Department and captured key clients in territory.
  • Executed daily operations of a successful Commercial sales department.
  • Maintained inventory and purchases for commercial sales department.
  • Supervised Advertising and Commercial Print sales departments.
  • Recruited to lead the expansion of the commercial sales department by increasing sales to distributors and to direct businesses.
  • Established the Fleet Sales Department in 1989 and the Commercial Sales Department in 1992 new to the Dealership.
  • Managed export logistics * Team leader for 8 employees in the commercial sales department * Inventory management and control
  • Revitalized a once dormant commercial sales department into one of the most profitable in the Atlanta district.
  • Implemented and developed new commercial sales department, hired 11 sales representatives and a sales supervisor.
  • Managed all aspects of the sales department, including contracts, estimating, and sales staff.
  • Increased commercial sales department weekly sales from less than$6,000 to $11,000 sustaining.
  • Promoted to grow the Sprinter Commercial Sales department for this $1M per month dealership.
  • Certified customer service/sales trainer; #1 sales in region for commercial sales department.
  • Prepared sponsorship and advertising proposals as well as media kit for commercial sales department.
  • Implemented and managed the Business Link Commercial Sales Department at this brand new dealership.
  • Scheduled meeting with area manager to map career transition into commercial sales department.
  • Managed all aspects of Commercial sales department and Paint and Body sales departments.
  • Develop a Commercial Sales Department in a dealership with limited Commercial Sales Experience.
  • Created dealership Commercial Fleet Sales Department (CFD) from the ground up.

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4. Product Knowledge

high Demand
Here's how Product Knowledge is used in Commercial Sales Manager jobs:
  • Provided optimized customer service through problem resolution, product knowledge, parts availability and on time delivery.
  • Recruited pro sales account representatives and enhanced product knowledge training.
  • Acquired superior product knowledge to effectively help customers.
  • Managed a team of 20 Sales Associates in areas of selling techniques, product knowledge, and customer service.
  • Manage day to day scheduling, hiring, and maintaining exceptional product knowledge for my employees.
  • Establish, maintain and exceed sales goals through experience, and increased product knowledge.
  • Use product knowledge and value added services to gain a competitive edge over competitors.
  • Help team close sales through a consultative sales approach and product knowledge.
  • Trained team on product knowledge and provided feedback on sales skills.
  • Trained new employees on product knowledge and corporate practices.
  • Keep certification on product knowledge up to date.
  • Shared product knowledge with customers while making personal recommendations based on assessment of customer interactions.
  • Trained and managed inside sales team on cold calling, upsell techniques, customer relationship building, and product knowledge.
  • Provide greatcustomer service through problem solving, product knowledge, and on time delivery.Develop market analysis and action plans for accounts.
  • Maintain lesson plans according to specified curriculum Maintain tracking on key trainees to ensure proper skill set and product knowledge DEVELOPMENT.

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5. Revenue Growth

high Demand
Here's how Revenue Growth is used in Commercial Sales Manager jobs:
  • Designed sales management processes to promote sales effectiveness and achieve long -term revenue growth and increased customer loyalty across multiple channels.
  • Generated revenues of $175K+ in just one year; drove continuous revenue growth by actively pursuing business opportunities.
  • Implement a variety of sales strategies in efforts to identify and take opportunities to obtain YOY revenue growth.
  • Developed new sales staff consisting of seven representatives resulting in revenue growth of 45% from previous year sales
  • Developed monthly and yearly sales and budget forecast to drive revenue growth and increased market penetration.
  • Managed business development and lead generation teams resulting in a steady stream of revenue growth.
  • Negotiated rates for revenue growth.

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6. New Accounts

high Demand
Here's how New Accounts is used in Commercial Sales Manager jobs:
  • Develop relationships with new accounts to create additional business opportunities.
  • Secured 10+ new accounts, averaging sales of $500 to $3000 per month including accounts previously secured by competition.
  • Developed new accounts by business to business cold calling * Increase volume by 62 % * Increased customer base by 34 %
  • Managed and maintained client business relationships, and developed new accounts within the assigned territory within the Western Region stores.
  • Conduct business-to-business sales by catering to house client accounts, and acquiring new accounts to expand business operations.
  • Acquired new accounts that were deemed dormant and maintained current accounts to extend to 3 year contracts.
  • Established new accounts with general contractors, facilities managers, design firms and apartment complex owners.
  • Acquire new accounts and find new ways of building relationships to ensure a better customer service.
  • Increased direct contractual business with new accounts in the first year, doubling the Market Goal.
  • Cultivated many new accounts and solidified others with my business contacts and reputation for quality work.
  • Open 2-3 new accounts per week along with a 20% increase of regaining lost/stalling accounts
  • Visit new business to open new accounts and existing business to promote new sales.
  • Acquired new accounts, Managed current accounts, and collected on past due accounts.
  • Orchestrated sales strategies for winning new accounts and expanding revenue opportunities within existing accounts.
  • On-boarded over 25 new accounts and increased sales by 80% in nine months.
  • Worked with my district manager to acquire new accounts and expand the business.
  • Develop new accounts through face to face and telephone contact with potential customers.
  • Opened new accounts and gained sales from old accounts that were lost.
  • Develop relationships with customers and make sales call to gain new accounts.
  • Manage and maintain national and local commercial accounts while pursuing new accounts.

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7. Sales Reps

high Demand
Here's how Sales Reps is used in Commercial Sales Manager jobs:
  • Developed territory-specific marketing strategies for Eldon sales reps to implement with their dealer and end-user customers.
  • Managed a Commercial Sales Staff that included local sales reps as well as remote sales reps and Inside Sales personnel.
  • Led ongoing training and coaching of 75 sales reps for selling P&D inserts into The Tampa Tribune.
  • Managed relationship with commercial end users, supervising three to five nationally located commercial sales reps.
  • Hired potential inside sales reps, designed training manual and training program for inside sales staff.
  • Helped train three other Commercial Sales Reps in Texas that are now ranked top 5.
  • Managed inside counter staff and outside sales reps at multiple locations in Kansas City market.
  • Recruited and hired the sales reps with the desired knowledge, skills and abilities.
  • Hired to a team strength of 16 sales reps and 1 selling manager.
  • Lead and motivated 10 sales reps in planned selling activities toward specific goals.
  • Assisted in the training of new sales reps according to office procedures.
  • Managed 10 commercial sales reps, handling over 150 commercial accounts.
  • Managed the efforts of 12 Eldon sales reps within the territory.
  • Provided training for new reps. Mentored and coached sales reps.
  • Hired and trained a team of advertising sales reps.
  • Terminated, hired and trained new sales reps.
  • Influence and steer the development of (6) Mannington Sales Reps for the Region.

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8. Automotive Parts

high Demand
Here's how Automotive Parts is used in Commercial Sales Manager jobs:
  • Learned extensive knowledge of automotive parts and operating systems of automobiles.
  • Coordinate the logistic aspects of receiving orders, accurately billing automotive parts, and delegating delivery routes to my driving team.
  • Take Customer Orders By Listening To And Clarifying Requests; Identifying Automotive Parts; Offer and Explaining Alternative Solutions.
  • Coordinated the sale and delivery of automotive parts and other materials within a given area.
  • Give advice and find automotive parts for customers pertaining to their specific needs.
  • Experienced in automotive parts applications, sales, and commercial sales management.
  • Pulled and stocked a variety of automotive parts.
  • Have knowledge on automotive parts and tools.
  • Take orders for deliveries of automotive parts or tools, schedule and confirm deliveries, perform deliveries in a timely manner.
  • Purchased automotive parts for the state of NJ, TX, and MD Communicate with state accounts on a daily basis
  • Supervised six Account Managers ( Soft Trim and Plastic interior trim Automotive Parts).
  • Deliver automotive parts in a timely fashion.

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9. General Contractors

high Demand
Here's how General Contractors is used in Commercial Sales Manager jobs:
  • Developed and maintained new business relationships with general contractors, developers and home builders through cold calling and national networking events.
  • Managed projects from bidding to completion including buying of materials overseeing foreman and meeting general contractors.
  • Developed and maintain relationships with general contractors to secure future projects.
  • Negotiated pricing with vendors and general contractors.
  • Demonstrated to general contractors scheduling solutions.
  • Expanded the Platte River Steel customer base from just local general contractors to include major national contractors.
  • Perform on site surveys, blueprint estimating, estimates and bids to general contractors.
  • Trained for commercial sales management Established customer base for general contractors and home remodelers

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10. Business Development

high Demand
Here's how Business Development is used in Commercial Sales Manager jobs:
  • Identified business development opportunities and monitored dealer profitability.
  • Established and implemented business plans and sales targets to attain business development objectives.
  • Key Business Development Manager and liaison with the military and civilian aviation communities.
  • Managed inventory and interfaced with vendors, marketing/business development to streamline product delivery.
  • Created and implemented Business Development Department in office.
  • Directed all strategic sales, business development, marketing and safety programs to meet all performance and corporate objectives.
  • Implemented tracking systems to monitor, evaluate and analyze business development, performance, and market opportunities.
  • Reported to VP of Business Development and established and managed a new distribution network, worldwide.
  • Formulated marketing, brand planning and business development strategies to drive commercial equipment sales growth.
  • Managed all commercial aspects of the sales and business development functions for the company.
  • Managed Business Development Center and marketing for dealership.Sales ConsultantSales for outside automotive sales and telephone sales for prospect and other.
  • Total Team Managed - 9 Accomplishments: Business Development with Retail, distributors and suppliers to re-sale the PB brand.
  • Increased sales revenue 15% over the first 6 months in territory thru new business development.
  • Managed and sold a 1.4 million territory Scheduled and coordinated 16 crews Production manager Estimator New Business Development responsibilities

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11. Customer Relations

high Demand
Here's how Customer Relations is used in Commercial Sales Manager jobs:
  • Reviewed service tickets daily and prioritize for follow-up recommendations, system replacements and customer relations or training issues.
  • Managed customer relations and provided customer support; interacting directly in managing field activities of accounts.
  • Implemented company's 10 x 10 commercial customer relationship strategy (calling 10 commercial customers by 10:00 a.m. each day).
  • Maintain and establish customer relations through servicing, merchandising and up-selling to increase unit sales and circulation revenue.
  • Managed six other stores and managed staff for Sales, Customer Relations, Delivery, and Management.
  • Handled all Commercial Accounts, Customer Relations Specialist for in store needs including customer disputes and discrepancies.
  • Managed outstanding customer relations, effectively supporting the needs for 3 stores at different locations.
  • Train new Sales Representatives in product presentation, market analysis, and customer relations.
  • Continued management of 103 top commercial accounts resolving issues and maintenance of customer relations.
  • Maintain contact and customer relations with auto shops in the area.
  • Trained employees on customer relations and proper sales techniques.
  • Direct responsibility for Customer Relations Team of six people.
  • Fostered customer relations with a 96% retention rate.
  • Initiate, build and maintain new customer relations.
  • Developed customer relations to generate integrity and respect in business relatoinships.
  • Forecasted inventory based on customer needs.Drive sales through customer relations.
  • Developed customer relations Provided opening & closing operations Diagnostic specialist Maintaining planograms
  • Bulk sales Contract negotiation Customer relationship management Inventory control Record/filing management Increase revenue

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12. Market Share

high Demand
Here's how Market Share is used in Commercial Sales Manager jobs:
  • Facilitated company-wide territory realignment to drive revenue and market share growth.
  • Develop and present plans, programs and strategies that ensure MGL Fitness meets its revenue and market share growth targets.
  • Managed a 55 to 85 Million dollar book of business and achieved sales growth and market share gain ever year.
  • Created Strategic Sales plans for targeted accounts and implemented action plans to acquire new business and increase market share.
  • Work closely with all departments in achieving sales growth, margin expectations and identifying and capturing new market share.
  • Monitor sales/ delivery history and conduct local market analysis to determine who has market share in the area.
  • Directed the sales team's successful efforts to re-establish market share of Southern Texas and South Carolina.
  • Designed and implemented new marketing strategies to increase sales and market share in new territory.
  • Collaborated with Company to develop sales strategies to improve market share in all product lines.
  • Increased the company's market share by 15% by focusing on building domestic business.
  • Developed new sales territory, achieving a 15% market share among seven competitors.
  • Spearheaded strategy and execution of new business opportunities to grow revenue and market share.
  • Increase market share for organization and its products in the Commercial Building Materials market.
  • Participated in the development of market share forecasts for Boeing and Airbus airplane programs.
  • Maximized market share by creating a successful sales approach and supplying a superior product.
  • Supervised a sales team in NY while growing the market share of the company.
  • Establish sales goals, grow market share and managed budgets to maximize sales profitability.
  • Led sales staff of eight to gain top market share in Atlanta market.
  • Increased market share 50% in the vertical market business arena.
  • Develop and implement sales strategies to increase market share and profitability.

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13. Inventory Control

high Demand
Here's how Inventory Control is used in Commercial Sales Manager jobs:
  • Received semi annual recognition for meeting or exceeding inventory control goals.
  • Oversee warehouse, inventory control and customer satisfaction.
  • Maintain inventory control, responsible for daily, weekly and monthly sales activity reports, cash control logs and productivity reports.
  • Performed duties involving manufacture liaison, inventory control and purchasing, also used AUTO CAD and other design software.
  • Visited Sales sites and evaluated building projects for orders while maintaining inventory control for various Commercial Contractors and vendors.
  • Handled credit, inventory control, sales forecasting, pricing, quotas, and performance appraisals.
  • Oversee daily sales, operations, and parts inventory control.
  • Inventory control, ordering weekly store needs.
  • Inventory control, shipping, receiving.
  • Inventory control and cash control experience.
  • Inventory control, shrinkage, asset protection, Accounts Payable, Accounts Receivable, Shipping/receiving, Daily Audits, Personnel training.
  • Created inventory control system for local town helping to decrease payment distribution and cutting cost.
  • Perform brake lathe and general machine shop operations, partssourcing and inventory control.

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14. Annual Sales

high Demand
Here's how Annual Sales is used in Commercial Sales Manager jobs:
  • Assumed complete responsibility for overseeing Atlanta area office superstore commercial market worth approximately $6 million in annual sales.
  • Handled full responsibility of overseeing multiple-state office superstore commercial market worth approximately $13 million in annual sales.
  • Spearheaded divisions' performance from 2.3 million annual sales to in excess of 9.7 million currently, previous fiscal year.
  • Managed 4 sales representatives who earned $13 million in annual sales and oversaw a dealer network covering 7 states.
  • Achieved annual sales, by generating and developing new business, maintaining current business, and customer satisfaction.
  • Developed quarterly and annual sales plans that included sales projections, target markets and scope of services.
  • Worked with local business to expand annual sales by over 30 % over a 2 year period.
  • Developed and delivered semi-annual sales training for branch sales team in negation, prospecting and business planning.
  • Established commercial and retail customer-base for this company, which generates approximately $100,000 in annual sales
  • Exceeded annual sales plan by 2.6% and 7.9% in comparisons over previous year.
  • Set a company record in 2013 by reaching annual sales budget goal in September.
  • Train and develop commercial sales team to exceed $30 million annual sales goal.
  • Manage 367 sales people and maintain annual sales of $34 million dollars.
  • Developed sales strategies to meet weekly, monthly, and annual sales budgets.
  • Developed proposals, annual sales plans, marketing collateral, and pricing strategies.
  • Attained annual sales goal of 110% two years consecutively.
  • Produced over $400k in first year annual sales.
  • Budgeted annual sales volume and gross margins.
  • Increased annual sales from $250,000 to over $650,000 in 2002.
  • Increased annual sales by at least 25%.

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15. Delivery Trucks

average Demand
Here's how Delivery Trucks is used in Commercial Sales Manager jobs:
  • Drive Commercial Class A delivery trucks throughout southern California, with the ability to do minor equipment repair and maintenance.
  • Schedule drivers and maintain delivery trucks.
  • Unload tires from delivery trucks and stock store.
  • Unloaded delivery trucks and stocked parts.

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16. New Clients

average Demand
Here's how New Clients is used in Commercial Sales Manager jobs:
  • Provide operational support to facilitate the ongoing branch needs for recruitment, training and development of new clients.
  • Increased new business by 35% by initiating and maintaining mutually beneficial relationships with 25 new clients.
  • Gain market share through targeted acquisition of new clients by utilizing current commercial infrastructure.
  • Developed new sales and marketing strategies that capture new clients in channel markets.
  • Find local events and conventions to attend in order to find new clients.
  • Follow up with all other leaders to put on new clients.
  • Provide quotes to prospective and new clients.
  • Established long-term relationships with new clients that resulted in increased revenue for Stanley Steemer.
  • Introduced Waltham Services to potential new clients seeking alternative pest control services.

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17. Autozone

average Demand
Here's how Autozone is used in Commercial Sales Manager jobs:
  • Assisted with training and developing commercial drivers, commercial specialist, and other AutoZoners as directed by the SM or DM.
  • Handle daily, weekly, monthly and quarterly record keeping and cash handling using AutoZone proprietary computer software and website.
  • Maintained a safe working environment while ensuring AutoZoners were implementing those practices including PPE (Personal Protective Equipment).
  • Work with other departments and cost centers to maximize the overall performance of AutoZone's Distribution
  • Adapt to new business strategies to improve the future of the AutoZone.
  • Promoted hub/network features so clients could still purchase parts from AutoZone.
  • Communicate between AutoZone and our Commercial Accounts.
  • Model and champion AutoZone values.
  • Generate a successful wholesale parts division of Autozone and supply excellent service to numerous customers.
  • Created & maintained Autozoner scheduling.
  • Provide direct communication between business accounts and the program office at Autozone.
  • Stock store supplies.Communicate with AutoZone credit on all credit account issues.
  • Ranked as #1 Autozone commercial store in the nation.
  • Represented Autozone in Outside Sales efforts.
  • Completed DPS training sales process * Within the first six months I established valued relationships with accounts * Presenting AutoZone.
  • Exceeded commercial sales goals by 25% on a quarterly basis Motivate Commercial Autozoners to provide WOW!
  • Promoted to Marketed the Autozone advantage to the entire Greensburg market area.
  • Manage the commercial accounts for autozone, act as a liason between the repair shops and autozone

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18. Inventory Management

average Demand
Here's how Inventory Management is used in Commercial Sales Manager jobs:
  • Provided corporate management with input regarding merchandising, inventory management, quality control, and customer satisfaction.
  • Inventory management and customer satisfaction.
  • SAP Anywhere is a full front office suit including CRM, Order Management, Inventory Management and POS among other things.
  • Work with inventory management, product development, and client services to meet the specific design and delivery needs of purchasers.
  • Fill orders, money handling, inventory management, employee management, work with explores programming.
  • Cash control, daily sales reports, and inventory management including shipping and receiving.
  • Increased gross profit due to aggressive prospecting and inventory management.
  • Completed inventory management weekly including, but not limited to, replenishments and restocking.
  • Inventory management at the store level.
  • Point of Sale Customer Service Inventory management and maintenance Register reconciliation Delegation of duties
  • Inventory Management Currency Management Scheduling Merchandising Planograms, flex grams

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19. Trade Shows

average Demand
Here's how Trade Shows is used in Commercial Sales Manager jobs:
  • Ensured service team compliance with established policies and proposed participation in relevant industry trade shows.
  • Participated in trade shows for future business development.
  • Establish sales organizations, conducted trade shows, devised and implemented sales and marketing strategies, and maintained contractual agreements.
  • Attend national trade shows to demonstrate and sell new and innovative products in the construction fastener industry.
  • Conducted, co-ordinate preformed and followed up on all leads for several trade shows within the community.
  • Provided sales & marketing support including assistance at trade shows, conferences, workshops and information sessions.
  • Developed new magazine ads, press releases, coordinated all trade shows & booth details.
  • Developed and provided key support for Commercial Dealers markets sales events, including trade shows.
  • Led participation in all trade shows, industry events and speaking engagements within the region.
  • Guide and train sales staff on the skills and targets unique to Trade Shows.
  • Participated in trade shows as needed, acting as an ambassador for the brand.
  • Represented company at Chamber of Commerce & Professional Networking meetings and Trade Shows.
  • Support sales effort by assisting with various marketing activities including trade shows.
  • Attend trade shows to further enhance relationships with customers and industry leaders.
  • Attended national and local trade shows, networking and marketing functions.
  • Attended trade shows, seminars, and training sessions as needed.
  • Participated in trade shows in order to improve brand awareness.
  • Helped to set up, organize and work trade shows.
  • Represented the company at numerous trade shows and conferences.
  • Attend and manage numerous national industry trade shows.

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20. Customer Complaints

average Demand
Here's how Customer Complaints is used in Commercial Sales Manager jobs:
  • Managed staff of drivers and ensure accurate delivery Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Prepared sales and customer relations reports and analyzed customer complaints and service suggestions to improve store satisfaction ratings.
  • Resolved customer complaints in a timely and professional manner and performing return transactions and account reconciliations.
  • Handled customer complaints immediately and professionally.
  • Assist in resolving customer complaints for commercial accounts as well as in house customers.
  • Address customer complaints to effectively resolve issues and deliver high quality service.
  • Handle any customer complaints, build customers business help them grow.
  • Increased store sales by over 30% Resolve customer complaints regarding sales and service.

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21. Sales Training

average Demand
Here's how Sales Training is used in Commercial Sales Manager jobs:
  • Designed and facilitated sales training.
  • Evaluate and train sales team utilizing Sales Training programs, develop personnel increasing market penetration and revenue.
  • Implemented a structured sales training, development and customer relationship management system for the commercial sales team.
  • Conducted ongoing weekly Class and infield sales training of my reps was incorporated into my weekly schedule.
  • Developed and implemented sales training programs which resulted in increasing sales revenue.
  • Facilitated and developed monthly sales training events for direct report team.
  • Developed sales training programs and cross functional team building programs.
  • Conducted weekly sales training sessions and one-on-ones with sales reps.
  • Author of the First Company Wide Sales Training Manual.
  • Conduct daily and weekly sales and sales training meetings.
  • Handled any and all managerial responsibilities as required.Provided sales training as necessary.
  • Created strategic healthcare marketing plan and implemented tactical methods, including unique project tracking and sales training programs.
  • Develop and administer sales training as well as product training to enhance sales volume.
  • Spearheaded planning of inventory transition, product launch timeline, and sales training.
  • Conducted extensive sales training to the Simrad dealer network throughout theUSA East Coast, Texas, Louisiana and Canada.
  • Enrolled in, completed, and became certified, in the, "Action Sales Training Program."

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22. Project Management

average Demand
Here's how Project Management is used in Commercial Sales Manager jobs:
  • Assumed a variety of increasingly responsible leadership positions from project management to marketing direction to facilitate success of a nascent department.
  • Project management responsibilities included maintaining budgets, executing to plan, leading installation teams and ensuring proper installation specifications are met.
  • Performed all Commercial estimating and project management while Overseeing all Residential Salespeople activities and projects.
  • Develop and execute project planning and project management principles to support implementation of deals.
  • Complete project management on all commercial activities.
  • Developed newly acquired skills in project management.
  • Performed project management and implementation responsibilities.
  • Oversee project management teams for orders received from construction, machine factory acceptance tests, customer acceptance, and shipment.
  • Managed all sales aspects including client relations, bidding, project management, and compliance documents.
  • Supervised all aspects associated with Commercial accounts from bids and take-offs and sales to project Management.
  • Project Management: Serve as business subject matter expert and project lead for strategic corporate initiatives.
  • Oversee and schedule technicians; provide overall project management of each job.
  • Project management skills: Influencing, leading, negotiating and delegating.
  • Lead Instruction clinics on home project management and skills tutorials.
  • Experience with residential and commercial project management and sales.
  • Maintained sales, scheduling, and project management.
  • Implemented Comsense project management system.
  • Lead development for commercial sales Design and presentation of all projects Providing Estimate for customers Project Management On-site supervision of all sub-contractors

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23. Internet

average Demand
Here's how Internet is used in Commercial Sales Manager jobs:
  • Acquired professional sales experience and contributed to business development efforts at this Internet-based, social enterprise.
  • Managed the commercial vehicle Sales and Marketing: in person, online (email or internet) and phone.
  • Created the Internet sales department, lead management & assisted with web design and implementation.
  • Managed marketing campaigns through direct mail, phone, and internet.
  • Used software tools including: Store Net/ Internet.
  • Compile lists of future customer base from business directories, industry ads, trade shows, and Internet websites.
  • Greet callers with enthusiasm,conduct searches on the internet for information and provide the best customer service!
  • rolled out the Business Internet Service.

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24. Account Management

average Demand
Here's how Account Management is used in Commercial Sales Manager jobs:
  • Mentored tenured sales professionals on new sales approaches and account management in a competitive marketplace.
  • Focused on new business development, existing account management, and business reporting.
  • Account Management: Region point of contact for key national accounts including Goodyear, Firestone, Tires Plus and NTB.
  • Lead and mentor sales staff, guide them on using all sales practices such as ROI and account management.
  • Skilled in account management & retention, team leadership, business development, and customer liaison & service.
  • Partnered with major account management team to seek out and call upon potentially new major account customers.
  • Account management, Customer service, General Sales, Product inventory, Marketing and Product promotion
  • Key Account Management at Central American, distributors, wholesalers and supermarkets.
  • Developed best practices in account management and event planning.
  • Account Management in both residential and commercial accounts.
  • Account Management for existing clients.
  • Maintain prospect and client data base through Siebel account management system.

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25. Potential Customers

average Demand
Here's how Potential Customers is used in Commercial Sales Manager jobs:
  • Provide technical information about automotive equipment, and services to potential customers or dealers.
  • Research and identify potential customers for product pricing, availability, and advantages.
  • Confer with potential customers regarding commercial truck needs and advise customers on the types and specifications for truck purchases.
  • Answer incoming calls from potential customers looking for a work vehicle.
  • Visit potential customers in person and emails.
  • Provide technical information about solar power, automotiveequipment, and services to potential customers or dealers.
  • initiate sales processes through building and developing relationships; qualifying potential customers.

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26. Sales Floor

average Demand
Here's how Sales Floor is used in Commercial Sales Manager jobs:
  • Ensured my salespeople were performing their jobs, maintained sales floor inventory and stock rotation.
  • Handled purchase orders, sales floor presentation, as well as inventory for retail sales.
  • Organize and stock backroom storage and sales floor with new merchandise.
  • Maintained product, both on the sales floor and back-room.
  • Perform sales floor work, such as greeting or assisting customers,stocking shelves, or taking inventory.
  • Keyed Manager)* Tasked with replenishment orders for sales floor items and hard parts.

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27. Customer Accounts

average Demand
Here's how Customer Accounts is used in Commercial Sales Manager jobs:
  • Established several new customer accounts.
  • Support 3 stores, each with over 250 customer accounts ensuring customer retention by providing excellent customer service.
  • Utilized Z-net to look-up parts, invoice, credit customer accounts, and order vendor direct parts.
  • Performed credit account audits for commercial customer accounts that were 30 days or more past due.
  • Maintain the customer accounts by processing payments, and preparing invoices for my customers.
  • Assist the store manager of parts, develop and maintain commercial customer accounts.
  • Managed and received inbound calls from both residential and commercial customer accounts.
  • Develop and direct tactical market area sales plans for customer accounts.
  • Manage Customer Accounts Billing and Receiving, Scheduling Deliveries and Pickup.
  • Make employee schedules, maintain customer accounts and relations.
  • Managed customer accounts, and commercial drivers.
  • Deliver parts to commercial customer accounts.
  • Manage customer accounts and billing.
  • Manage customer accounts, customer service, inbound outbound calls, cash handling, inventory management, payroll managment, fleet management
  • Position: Sales Manager This business fabricated custom products, primarily countertops, for both Commercial and Residential customer accounts.

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28. Architects

average Demand
Here's how Architects is used in Commercial Sales Manager jobs:
  • Specify solution-based products for architects, electrical engineers and general contractors with the assistance of the authorized sales agents.
  • Developed new business by cultivating relationships with architects, subcontractors and general contractors in key accounts.
  • Provided architects and engineers with technical data and assisted with product evaluations.
  • Interfaced with architects/spec writers/interior designers and glass fabricators.
  • Communicate with builders, plumbers and architects about products and services available to them and to the customer.
  • Direct Sales to: Architects, Engineers, General Contractors, Subcontractors, Developers, & Owners.
  • Provide consultation to architects, designers and specifiers for tile, natural stone and settings materials.
  • Partnered with architects, specifiers and owners to meet specifications.
  • Presented and trained Architects and Distributors for AIA Certifications.
  • Assisted Architects, Engineers & Consultants with design & placement during pre-planning.

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29. Customer Relationships

average Demand
Here's how Customer Relationships is used in Commercial Sales Manager jobs:
  • Oversee daily operation of commercial sales* Manage team members to ensure fast and efficient delivery* Build and retain customer relationships
  • Focused on building key customer relationships with commercial customers, identifying new business opportunities.
  • Used existing customer relationships to sell automotive specific tools and equipment.
  • Maintained customer relationships on a daily/monthly/quarterly basis ensuring revenue opportunities.
  • Developed customer relationships with new and existing dealers.
  • Established and fostered productive customer relationships.
  • Review and maintain customer relationships.
  • Build customer relationships by developing trust with on time delivery, product sourcing and product education.
  • Strengthen customer relationships to grow GE market share as well as meet book/bill forecasts.
  • Established strong customer relationships in short time frame across diverse customer markets and applications.
  • Create and maintain customer relationships to promote the highest standards of the business partnership.
  • Skyrocketed sales by building customer relationships with GM and Ford dealerships.
  • Worked multiple trade show events to develop customer relationships.
  • Engaged, developed and strengthened customer relationships Performed design-build estimating, sales, designs, management and commissioning.
  • Enhanced customer relationships, customer satisfaction, and effectively contributed to resolving customer disputes.
  • Developed customer relationships through phone calls,personal visits, and drip marketing campaigns.

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30. Phone Calls

low Demand
Here's how Phone Calls is used in Commercial Sales Manager jobs:
  • Answer incoming phone calls for orders, assisted in making timely deliveries, and maintained proper paper work for all accounts.
  • Order products, stock products, scheduling, resolve customer issues, answer phone calls and determine customer needs
  • Answer phone calls from commercial accounts to assist them in finding the correct parts for their customers.
  • Coordinate outbound marketing efforts (phone calls, and marketing mailers, and Thank You cards).
  • Keep up with existing accounts with weekly visits, phone calls and emails.
  • Lead by example through modeling phone calls and door to door selling.
  • Maintain those relationships by making phone calls or personal visits.
  • Make daily phone callsand visits to ensure that their needs are being met by our departments.
  • Answered customer phone calls promptly and in an appropriate manner.
  • Answer phone calls from repair facilities needing parts.Pull orders.Route drivers.

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31. Cold Calls

low Demand
Here's how Cold Calls is used in Commercial Sales Manager jobs:
  • Executed a minimum of 5 daily cold calls to top level management to increase client base.
  • Make outbound cold calls in order to sell sale items to customer.
  • Managed the office completing cold calls to develop leads for commercial customers.
  • Performed cold calls, used business networking and completed service requests.
  • Build a contact list and conduct cold calls to potential clients.
  • Performed cold calls to encourage business growth and evaluated business needs.
  • Performed cold calls to potential clients.
  • Achieved sales quota of $70,000 per month, maintained 12 to 15 cold calls daily.
  • Prospected and conducted cold calls with business executives and directors.
  • Serviced commercial accounts Checked in stock Opened and closed the store as needed Serviced fleets Dispatched drivers Prepared deposits cold calls

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32. Client Relationships

low Demand
Here's how Client Relationships is used in Commercial Sales Manager jobs:
  • Developed new territories and created client relationships, orchestrated marketing and sales plans to penetrate highly competitive niche markets.
  • Directed and oversaw commercial-sales force in prospecting for sales and managing client relationships.
  • Managed a portfolio of Commercial Real Estate Loans and Client Relationships.
  • Delivered sales presentations to key clients and maintained client relationships.
  • Maintained, developed and solidified strategic client relationships in order to retain existing revenue streams and uncover opportunities for incremental business.
  • Managed client relationships and developed effective advertising strategies that increased territory sales attainment 435% over a 4-year period.

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33. New Product Development

low Demand
Here's how New Product Development is used in Commercial Sales Manager jobs:
  • Collaborated with engineers and customers on new product development.
  • Collaborated in new product development, launching four new publications and a new company website.
  • lead new product development initiatives.
  • Developed strategic, executive-level partnerships, collaborating in the facilitation of sales initiatives, new product development and targeted marketing campaigns.
  • Researched, identified, and capitalized on new product market opportunities by improving product packaging and driving new product development.
  • Work closely with engineering and marketing to create new product developments for supporting an enterprise-ready platform.

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34. CRM

low Demand
Here's how CRM is used in Commercial Sales Manager jobs:
  • Leveraged CRM software to provide a level of follow-up and service unique to the industry.
  • Increased customer flow with highest CSI using CRM techniques* Built a team to increase sales
  • Redesigned variable sales compensation plan, built KPI s, and institute CRM requirements.
  • Implemented detailed CRM project tracking and follow up process to increase product selection.
  • Selected, installed and administered the CRM, Goldmine.
  • Advised with billing software mergers (Navision) and sales software creation (CRM).
  • Manage schedule and sells track with Salesforce (CRM).

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35. Sales Presentations

low Demand
Here's how Sales Presentations is used in Commercial Sales Manager jobs:
  • Developed sales presentations, strategy, marketing and promotional materials.
  • Coordinated all aspects of program including sales presentations and delivery.
  • Conducted PowerPoint Sales presentations that included public speaking.
  • Reviewed and approved all sales presentations and proposals as well as all final contracts with new customers.
  • Conducted sales presentations to Advertising Agencies, business owners, General Managers and Sales Managers.
  • Conducted sales presentations, negotiations of new and renewal contracts of long-term engine maintenance agreements.
  • Assisted in sales presentations and/or close transactions with clientele as needed.
  • Expand commercial sales with cold calls and sales presentations.

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36. Customer Retention

low Demand
Here's how Customer Retention is used in Commercial Sales Manager jobs:
  • Utilized route sales to ensure customer retention while focusing on industry guidelines and regulations.
  • Call on large Car corporations, prospecting, cold calling, creating proposals, engaging in customer retention activities.
  • Meet sales goals, customer retention, inventory control, scheduling and budgeting of department.
  • Key Achievements: Increased sales 30% per year through new customers and customer retention.
  • Trained dealers on web-based inventory, and customer retention systems for B2B sales.
  • Provided training to enhance quality of cleaning services and improve customer retention.
  • Increase commercial parts sales, customer retention and develop new customer base.
  • Employed as a delivery driver, delivering parts to various mechanical shops Promoted store sales and promotions to obtain customer retention.
  • Led sales calls with team members to establish sales and customer retention goals.Developed work schedule for staff.

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37. Direct Reports

low Demand
Here's how Direct Reports is used in Commercial Sales Manager jobs:
  • Report to Senior Vice President of Sales, assigned 75 reps throughout 10-state geographical region, managed 15 direct reports.
  • Managed loan origination team with 6 direct reports including 4 origination staff and 2 processing and support staff.
  • Reported to Senior Vice President of Sales, and managed a 12-person team, with 4 direct reports.
  • Maintain customer expectations and company goals by managing a delivery crew consisting of four direct reports.
  • Hired and managed a sales team of 5 direct reports.
  • Conducted annual review and performance goal setting for direct reports.
  • Conduct full performance appraisals and coaching for direct reports.
  • Managed commercial sales team with 12 direct reports.
  • Assigned active projects to direct reports.
  • Direct reports, direct contributor.

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38. Sales Activities

low Demand
Here's how Sales Activities is used in Commercial Sales Manager jobs:
  • Monitored all sales activities and generated revenue reports.
  • Administered sales activities and recommend appropriate strategies.
  • Promoted to facilitate sales activities for 25-30% of the company's $1B core architecture-level business in the U.S.
  • Managed sales team and reported sales activities and new methods for cultivating clients directly to the business owner.
  • Spearheaded the development and performance of all business sales activities in Middle/East TN market.
  • Managed and guided direct sales activities of the sales representatives.
  • Managed the sales activities of 7 commercial sales consultants.
  • Coordinate pre and post-sales activities with the sales engineer.

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39. Sales Personnel

low Demand
Here's how Sales Personnel is used in Commercial Sales Manager jobs:
  • Manage outside sales personnel and project managers which generated over 225% growth in sales in 8 years.
  • Forecast goals and objectives for individual sales personnel and complete follow-up.
  • Managed Outside and In-store Sales personnel.
  • Service Manager/Operations Manager Working with the sales personnel to insure maximum market penetration.
  • Supervised the commercial sales program throughout South Florida Supervised sales personnel for eight divisions
  • Trained sales personnel on product & closing techniques Back up to Sales & Finance Managers.
  • Mentor less experienced sales personnel and remain an advisor for appropriate materials.
  • Developed professional relationships with sales personnel Guided outside sales staff on a weekly basis Directly facilitated successful working relationships with outside buyers

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40. Company Policies

low Demand
Here's how Company Policies is used in Commercial Sales Manager jobs:
  • Implemented company policies, hired support staff of 10, devised prospect database and created detailed reporting and tracking system.
  • Follow all company policies and assist on past due accounts, labor claim and other sensitive issues.
  • Enforced company policies at all times, to ensure a safe work environment.
  • Issue corrective actions to employees who are not following company policies and procedures.
  • Ensured all company policies, and loss prevention procedures were followed.
  • Ensured all company policies, procedures and regulations were enforced.

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41. Hvac

low Demand
Here's how Hvac is used in Commercial Sales Manager jobs:
  • Designed and estimated HVAC systems for commercial and residential installation.
  • Implemented end-user sales strategy resulting in over $350,000 in sales to the top 5 mechanical/HVAC companies in Houston.
  • Managed and conducted commercial and residential sales throughout Northern Colorado, with an established HVAC firm.
  • Fire & Water Damage Restoration Course, Commercial HVAC & Ducting Remediation Course.
  • Experience in applied, commercial and residential HVAC products and installation accessories.
  • Oversee sales and operation of residential and light commercial HVAC equipment.
  • Partnered with large HVAC contractors on $20M projects.
  • Installed HVAC systems, building control systems Inspected and repaired chillers, fan and coil units and window-mounted AC units.
  • Selected to start up the HVAC division for this manufacturers' representative of York and other products.
  • Started a HVAC and commercial plumbing division for Winn Wholesale in the Atlanta Market.

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42. Sales Professionals

low Demand
Here's how Sales Professionals is used in Commercial Sales Manager jobs:
  • Developed and led a sales team of 10 outside, B2B sales professionals to achieve sales and customer experience goals.
  • Recruited and maintained a network of over 50 independent sales professionals to sell commercial real estate financing business solutions.
  • Manage a POD of anywhere from 11-15 other sales professionals at any given time in a call center environment.
  • Managed team of 10 sales professionals Built relationships with customers and the community to establish long-term business growth.
  • Managed 7 residential floor covering sales professionals and designers on the showroom floor while personally selling.
  • Perform specialized training for incoming sales professionals, both for retail sales and at home consultations.
  • Lead a team of nine high-performing sales professionals, indirectly managing 45 employees.
  • Manage all aspects of the Commercial Truck Department included several Sales Professionals.
  • Recruited, hired, trained and managed 7 sales professionals.
  • Directed team of 30 sales professionals in 4 western states.
  • Assist in developing teamsales professionals.
  • Train and develop out side sales professionals.

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43. Prospective Customers

low Demand
Here's how Prospective Customers is used in Commercial Sales Manager jobs:
  • Provided exceptional customer service to all current and prospective customers always meeting or exceeding their automotive needs and expectations.
  • Visit prospective customers to stimulate interest in establishing or expanding vehicle fleet and commercial purchases.
  • Visited prospective customers to stimulate interest in expanding or beginning business.
  • Established and maintained contact and rapport with employees, customers and prospective customers.
  • Traveled the Southeast US calling on current as well as prospective customers.
  • Prepare and deliver analytical presentations that explain products or services to customers and prospective customers.
  • Gather information from prospective customers to identifytheir automotive needs.
  • Gather information from prospective customers to identify theirautomotive needs.

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44. Sales People

low Demand
Here's how Sales People is used in Commercial Sales Manager jobs:
  • Trained and managed 7 to 10 drivers and Assistant commercial sales people and achieved significant improvements in their productivity.
  • Added $1M in new sales by enabling sales people to add a high-margin item on existing orders.
  • Hired, trained and traveled one-on-one with 8 sales people to support and ensure a smooth transition.
  • Hired, trained and assisted sales people, leading them to consistently exceed monthly company revenue requirements.
  • Ride with sales people to gain new business and ask for more business from existing customers.
  • Hired 8 sales managers and 76 sales people to drive sales to wholesales repair customers.
  • Work with managers and sales people to compile a quote and complete sale.
  • Manage a team of 11 commercial sales people and their 8 commercial programs.
  • Managed and hired outside sales people selling Long Distance Network Services.
  • Direct supervision of twelve sales people.
  • Maintain Sales records and Training Creditation for up to 6 Sales people at a time.

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45. Retail Store

low Demand
Here's how Retail Store is used in Commercial Sales Manager jobs:
  • Selected to manage daily operations in the Tulsa retail store in the absence of the General Manager or Retail Sales Manager.
  • Established IFS Fitness retail store, generating $250+ sales within first year, achieving profitability within 90 days.
  • Assist in retail store functions.
  • implemented commercial sales plan for retail store managers (Reps) to create a commercial "painting contractor" sales base.
  • Collaborated with retail store owners and managers to prevent underage tobacco sales by maintaining and updating exterior and interior signage.
  • Conduct daily retail store visits to build and maintain positive, professional business relationships with retail customer representatives.

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46. Business Owners

low Demand
Here's how Business Owners is used in Commercial Sales Manager jobs:
  • Conduct presentations to business owners and purchase managers.
  • Drive the business-to-business sales by developing and nurturing profitable relationships with various business owners, decision-makers, and their teams.
  • Introduce small to mid-size business owners to alternative energy suppliers.
  • Partnered with business owners and executives to design custom logistics management solutions to increase internal business efficiency and profit.
  • Partnered with local business owners to achieve higher revenue and increased customer satisfactions by building responsible business solutions.
  • Collaborated with business owners in development of business solutions that maximized productivity, and cost-effectiveness.

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47. Technical Support

low Demand
Here's how Technical Support is used in Commercial Sales Manager jobs:
  • Promoted to manage Commercial Sales Team responsible for sales, technical support, distribution and customer satisfaction.
  • Handled all customer orders and technical support for entire 11 DirecTV Latin America Countries.
  • Provide Technical support to local sales force relative to advanced wireless products and services.
  • Schedule service technicians and provide technical support to field service technicians.
  • Created aggressive marketing providing concentrated technical support to established sales team utilizing market presence of local dealer base.
  • Established comprehensive plan providing Technical Support Provided Job Estimates Streamlined Purchasing procedures positively affecting plan for Support.

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48. GM

low Demand
Here's how GM is used in Commercial Sales Manager jobs:
  • Developed and implemented a total approach to previously undefined commercial sales strategies with definitive target segments and action plans.
  • Managed GM automotive product portfolio focused on commercially certified dealers for Arizona, New Mexico and Nevada.
  • Company Manager for Commercial Business charged with development and implementation of the commercial segment to the professional.
  • Defined market penetration plan and customer pipeline by segment.
  • Segmented customers and initiated targeted marketing campaigns.
  • Demonstrated good judgment and consistent professionalism.
  • Contributed to Top-Level fleet and commercial dealership status with GM by monitoring and ensuring tight alignment with requirements playbook.
  • Direct responsibility for $4.5 million in annual revenue and posting sales increases in dealer and fleet segments.
  • Implemented corporate strategies, while developing and increasing market share in the Commercial Venting and OEM market segment.
  • Served as Sales Manager on MGM Corporation's City Center, an $8B 5-hotel development.
  • Oversee HR support in hiring and developing professional account executives for the Commercial business segment.
  • Assisted in organization merger of Production Builder group with Commercial Sales segment in 2006.
  • Assist in improvement activities, training and other operational activities the GM deems necessary.
  • Achieved approx 10% of overall sales growth within the contract customer segment.
  • Ensured compliance with GM Commercial Agreement requirements with dealer franchised business partners.
  • Increased business-to-business sales of Chevrolet and GMC commercial trucks, 17%.
  • Awarded 3 separate Sigma/Omega Board selections for top orders and revenue sales.
  • Direct Advertising and Promotional activities in coordination with the GM.
  • Increased GM's standard of excellence customer satisfaction by 75%
  • Directed managers as a GM with a headcount exceeding 40.

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49. Sales Efforts

low Demand
Here's how Sales Efforts is used in Commercial Sales Manager jobs:
  • Manage the sales efforts for 9 national sales representatives for commercial real estate loans across the entire country.
  • Elevated from Sales Coordinator to develop the USA northeast territory's sales efforts for packaging machinery.
  • Managed commercial sales efforts for myself and rental department.
  • Provided sales efforts to obtain new customers and maintained relations with existing customers.
  • Managed two sales associates and communicated all sales efforts with company president, including weekly progress reports highlighting current/future sales.
  • Developed blitz marketing concept for sales department to increase volume by concentrating sales efforts in specific tactical locations.

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50. Profit Margins

low Demand
Here's how Profit Margins is used in Commercial Sales Manager jobs:
  • Perform detailed product cost analysis resulting in increased profit margins.
  • Achieved revenue growth of 30% annually while maintaining high profit margins in a commodity based market.
  • Run reports daily and monitored profit margins, P&L, and gross revenues.
  • Increased account base resulting in larger core programs while yielding very high profit margins.
  • Track Profit and Loss reports and adjust payroll, profit margins accordingly.
  • Increase across the board profit margins.
  • Maximize profit margins by developing tailor-made sales and finance strategies based on in-depth analysis of industry trends and competitors.
  • Create an increase in sales for existing accounts, which leads to loyalty and greater profit margins storewide.

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20 Most Common Skill for a Commercial Sales Manager

Sales Goals15.7%
Customer Service15.3%
Sales Department13.2%
Product Knowledge9.8%
Revenue Growth8.4%
New Accounts6%
Sales Reps4.3%
Automotive Parts3.7%

Typical Skill-Sets Required For A Commercial Sales Manager

RankSkillPercentage of ResumesPercentage
1
1
Sales Goals
Sales Goals
12.5%
12.5%
2
2
Customer Service
Customer Service
12.2%
12.2%
3
3
Sales Department
Sales Department
10.5%
10.5%
4
4
Product Knowledge
Product Knowledge
7.8%
7.8%
5
5
Revenue Growth
Revenue Growth
6.7%
6.7%
6
6
New Accounts
New Accounts
4.8%
4.8%
7
7
Sales Reps
Sales Reps
3.4%
3.4%
8
8
Automotive Parts
Automotive Parts
2.9%
2.9%
9
9
General Contractors
General Contractors
2.8%
2.8%
10
10
Business Development
Business Development
2.2%
2.2%
11
11
Customer Relations
Customer Relations
2.1%
2.1%
12
12
Market Share
Market Share
1.8%
1.8%
13
13
Inventory Control
Inventory Control
1.6%
1.6%
14
14
Annual Sales
Annual Sales
1.4%
1.4%
15
15
Delivery Trucks
Delivery Trucks
1.3%
1.3%
16
16
New Clients
New Clients
1.2%
1.2%
17
17
Autozone
Autozone
1.2%
1.2%
18
18
Inventory Management
Inventory Management
1.1%
1.1%
19
19
Trade Shows
Trade Shows
1.1%
1.1%
20
20
Customer Complaints
Customer Complaints
1.1%
1.1%
21
21
Sales Training
Sales Training
1.1%
1.1%
22
22
Project Management
Project Management
1%
1%
23
23
Internet
Internet
0.9%
0.9%
24
24
Account Management
Account Management
0.9%
0.9%
25
25
Potential Customers
Potential Customers
0.9%
0.9%
26
26
Sales Floor
Sales Floor
0.9%
0.9%
27
27
Customer Accounts
Customer Accounts
0.9%
0.9%
28
28
Architects
Architects
0.9%
0.9%
29
29
Customer Relationships
Customer Relationships
0.8%
0.8%
30
30
Phone Calls
Phone Calls
0.8%
0.8%
31
31
Cold Calls
Cold Calls
0.8%
0.8%
32
32
Client Relationships
Client Relationships
0.7%
0.7%
33
33
New Product Development
New Product Development
0.7%
0.7%
34
34
CRM
CRM
0.7%
0.7%
35
35
Sales Presentations
Sales Presentations
0.7%
0.7%
36
36
Customer Retention
Customer Retention
0.7%
0.7%
37
37
Direct Reports
Direct Reports
0.6%
0.6%
38
38
Sales Activities
Sales Activities
0.6%
0.6%
39
39
Sales Personnel
Sales Personnel
0.5%
0.5%
40
40
Company Policies
Company Policies
0.5%
0.5%
41
41
Hvac
Hvac
0.5%
0.5%
42
42
Sales Professionals
Sales Professionals
0.5%
0.5%
43
43
Prospective Customers
Prospective Customers
0.5%
0.5%
44
44
Sales People
Sales People
0.5%
0.5%
45
45
Retail Store
Retail Store
0.5%
0.5%
46
46
Business Owners
Business Owners
0.5%
0.5%
47
47
Technical Support
Technical Support
0.5%
0.5%
48
48
GM
GM
0.4%
0.4%
49
49
Sales Efforts
Sales Efforts
0.4%
0.4%
50
50
Profit Margins
Profit Margins
0.4%
0.4%

46,085 Commercial Sales Manager Jobs

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