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Become A Commercial Sales Specialist

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Working As A Commercial Sales Specialist

  • Selling or Influencing Others
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • $50,939

    Average Salary

What Does A Commercial Sales Specialist Do At Ferguson Enterprises, Inc.

* As a Commercial Plumbing & Piping Sales Specialist, you will:
* Take customer sales orders
* Work hand-in-hand with Outside Sales associates to insure customer needs are met
* Deliver a high level of personalized customer service
* Provide timely quotations to customers and accurate order processing
* Update customer contracts, coordinate deliveries with warehouse, answer sales calls and general inquiries
* Manage large commercial plumbing projects, procure materials from various vendors, coordinate customer releases
* Communicate frequently with customers

What Does A Commercial Sales Specialist Do At Tennant Company

* Support direct, indirect and strategic accounts channels through:
* Prospecting for new accounts
* Supporting current accounts
* Product demonstrations and installations
* Distributor Sales Rep training
* Assist in the management and transportation of demonstration equipment
* Maintain and nurture a strong business relationship with all customers and partners
* Maintain strong knowledge of all products and applications
* Participate in seminars and trade shows

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How To Become A Commercial Sales Specialist

Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.

Education

A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.

Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.

Training

Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.

New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.

Licenses, Certifications, and Registrations

Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.

Other Experience

Although not required, sales experience can be helpful, particularly for nontechnical positions.

Advancement

Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.

Important Qualities

Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.

Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.

Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.

Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.

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Commercial Sales Specialist jobs

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Top Skills for A Commercial Sales Specialist

GeneralContractorsOutstandingCustomerServiceSpecialOrderProductsVendorsLoweNewAccountsSalesDepartmentBuildingMaterialsSalesGoalsBusinessAccountsProductKnowledgeCustomerSatisfactionUnitBudgetGoalsColdCallsCustomerRelationsMillworkBusinessOwnersSalesBudgetCustomerBaseCustomerAccounts

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Top Commercial Sales Specialist Skills

  1. General Contractors
  2. Outstanding Customer Service
  3. Special Order Products
You can check out examples of real life uses of top skills on resumes here:
  • Solve daily problems and requirements for general contractors' new construction and rehab projects.
  • Provide consistent and outstanding customer service.
  • Consult with clients, vendors, personnel in other departments or construction foremen to discuss and formulate estimates and resolve issues.
  • Facilitate the Lowe s Heroes Project, an annual volunteer community relief effort.
  • Maintain commercial accounts.Sell auto parts & services.Dispatch deliveries.Prospect new accounts.Build rapport at customer location.

Top Commercial Sales Specialist Employers

Commercial Sales Specialist Videos

Commercial Loan Officer, Career Video from drkit.org

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