How to hire a commercial service technician

How to hire a commercial service technician, step by step

Here's a step-by-step commercial service technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a commercial service technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new commercial service technician
• Step 8: Go through the hiring process checklist

What does a commercial service technician do?

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1. Identify your hiring needs

   Before you start hiring a commercial service technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A commercial service technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, commercial service technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of commercial service technicians and their corresponding salaries.

   Type of Commercial Service Technician	Description	Hourly rate
   Commercial Service Technician	Heavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.	$15-35
   Hvac Installer	An HVAC installer is responsible for working on office and house appliances, including heating systems, ventilation, and air conditioning units. HVAC installers follow and analyze the item's schematics and blueprints and conduct regular maintenance to ensure the efficiency of its systems... Show more	$14-31
   Hvac Apprentice	Heating, ventilation, and air conditioning (HVAC) apprentices are trainees who work under HVAC maintenance workers. They train under HVAC maintenance workers to gain actual, on-the-job experience... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • OSHA
   • Service Vehicle
   • Ladders
   • Service Calls
   • PSI
   • Customer Satisfaction
   • Refrigeration Systems
   • Customer Relations
   • Hand Tools
   • CCTV
   • Ventilation
   • IP
   • Preventative Maintenance
   • Plumbing

   Check all skills

   Responsibilities:

   • Facilitate escalations of complex desktop issues and manage cases through resolution.
   • Repair dishwashers, clothes washers, dryers, ovens, stoves, microwaves and garbage disposals.
   • Service all brands of washers, dryers, dishwashers, compactors, ranges and refrigerators including seal system repairs.
   • Perform in-home troubleshooting and repairs on consumer appliances.
   • service, install and maintenance on commercial hvac/r
   • Repair outdoor grills and clean window A/C units.

   More commercial service technician duties

3. Make a budget

   Including a salary range in the commercial service technician job description is a good way to get more applicants. A commercial service technician salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a commercial service technician in Maine may be lower than in Hawaii, and an entry-level engineer typically earns less than a senior-level commercial service technician. Additionally, a commercial service technician with lots of experience in the field may command a higher salary as a result.

   Average commercial service technician salary

   $49,463yearly

   $23.78 hourly rate

   ---

   Entry-level commercial service technician salary

   $33,000 yearly salary

   Updated January 23, 2026

   Average commercial service technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Oklahoma	$57,415	$28
   2	North Dakota	$56,074	$27
   3	Texas	$54,105	$26
   4	Washington	$53,417	$26
   5	Colorado	$53,036	$26
   6	Ohio	$50,956	$25
   7	Illinois	$50,895	$24
   8	Arizona	$50,657	$24
   9	Oregon	$50,401	$24
   10	Wisconsin	$49,898	$24
   11	Delaware	$49,243	$24
   12	Virginia	$48,611	$23
   13	Michigan	$47,942	$23
   14	Georgia	$47,757	$23
   15	South Carolina	$46,901	$23
   16	Indiana	$46,895	$23
   17	Arkansas	$45,821	$22
   18	Florida	$45,107	$22
   19	Utah	$44,553	$21
   20	Tennessee	$43,704	$21

   Average commercial service technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	SoCalGas	$90,964	$43.73
   2	Hoffman & Hoffman	$72,838	$35.02	55
   3	GPAC	$71,770	$34.50
   4	AmeriGas Propane	$66,001	$31.73	23
   5	M.C. Dean	$62,073	$29.84	102
   6	Hamilton Beach	$61,589	$29.61
   7	UGI	$59,604	$28.66	41
   8	Superior Energy Services	$58,783	$28.26	6
   9	danos	$57,619	$27.70	16
   10	JH Kelly	$56,793	$27.30
   11	World Class Automotive Group LP	$55,768	$26.81	27
   12	Ryder System	$54,950	$26.42	307
   13	Gilchrist Construction Company, Llc	$54,654	$26.28
   14	Loomis Group	$54,589	$26.24
   15	Crawford & Company	$53,658	$25.80	2
   16	Wastequip	$53,610	$25.77	10
   17	Custom Inc	$53,445	$25.69
   18	BTCPower	$53,445	$25.69	3
   19	G. & M. Co., Inc.	$53,445	$25.69	6
   20	Atlantic Companies Holding Corporation	$53,445	$25.69	52

4. Writing a commercial service technician job description

   A commercial service technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a commercial service technician job description:

   Commercial service technician job description example

   Performs inspections, testing, repairs, servicing, and planned maintenance of Commercial HVAC Systems.
   Things we offer you in this position include - Company Vehicle Full-time Benefits Employee Stock Ownership Plan 401K Savings Plan No blackout periods for time off requests. Work-life balance. You can choose the overtime level that works best for you and your family No out-of-the-city travel. You cover the Dallas area Company Overview Established in 1946, TDIndustries has developed into one of America's premier Mechanical Construction and Facility Services companies serving clients through the full life-cycle of a facility, to include engineering, construction, operations and maintenance. For 75 years, our employee-owned company has provided innovative services that optimize the performance of world-class mechanical and electrical systems that serve healthcare facilities, hotels, schools, sports arenas, mission critical facilities and industrial complexes and other essential institutions. Essential Duties Diagnoses HVAC system performance through observation, testing and setup as required by trade/position and type/size of equipment to include split systems up to 25 tons, mini split systems, RTUS up to 25 tons, WSHP up to 25 tons, self contained systems, CRAC units, airside, AHUs and EFs. Proficiently operates hand tools, power tools, gauges and measuring equipment.
   
   Performs disassembly and reassembly of large or small commercial HVAC equipment to perform troubleshooting and planned maintenance as indicated in the service agreement.
   
   Completes service contracts, quoted projects and demand service calls with high quality while maintaining profitability. Develops long-term relationships with customers and explains work performed to the customer's satisfaction.
   
   Participates in technician on-call-stand-by rotation as dictated by business unit policies and procedures.
   
   Safely operates motor vehicles and trailers as evidenced by past driving performance record. Meets requirements of fleet safety and driving policy and adheres to all company safety requirements.
   
   Purchases materials and issues purchase order numbers to suppliers.
   
   Maintains equipment, tools, and inventory stock on service vehicle.
   
   Able to work effectively with app based software. Minimum Requirements 2 + years of experience in HVAC Commercial Service. We can recommend jobs specifically for you! Click here to get started.

   Copy this example

   

5. Post your job

   To find the right commercial service technician for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with commercial service technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit commercial service technicians who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your commercial service technician job on Zippia to find and recruit commercial service technician candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit commercial service technicians, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new commercial service technician

   Once you've found the commercial service technician candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new commercial service technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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