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Commercial service technician skills for your resume and career
15 commercial service technician skills for your resume and career
1. OSHA
- Comply with Miller-Coors safety and environmental regulatory standards and procedures in addition to OSHA and EPA requirements
- Demonstrate an understanding and adherence to all work safety policies and procedures including OSHA and any local authorities governing requirements.
2. Service Vehicle
- Conduct proper maintenance of assigned service vehicles, including appearance as well as on board service equipment.
- Maintain inventory on service vehicle.
3. Ladders
- Work from ladders, scaffolds, and roofs to install, maintain or repair electrical wiring, equipment, and fixtures.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
4. Service Calls
- Responded to daily and nightly service calls; installed, repaired and performed preventative maintenance on HVACR systems; recommended repairs.
- Run all aspects of service calls, including VAV, boilers, chillers, roof top units
5. PSI
- Inflated tires to prescribed PSI per load requirements.
6. Customer Satisfaction
- Provided retrofit project oversight to insure customer satisfaction.
- Created trouble tickets to track and monitor reported issues to improve methods of quick resolution and customer satisfaction.
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Refrigeration systems are used both at homes and in various industries to store food and other materials. Some examples include food and beverages, pharmaceutical, and the chemical industry. Since refrigeration systems consist of many parts, they are prone to problems.
- Preformed regular service and maintenance on commercial grade heating and cooling systems as well as commercial freezing and refrigeration systems.
- Perform all aspects of preventative maintenance, diagnosis and repair on following commercial refrigeration systems and HVAC.
8. Customer Relations
- Maintained professional customer relationships, communicating complex information to update customers on their project status.
- Lead a team with exceptional customer relationship management.
9. Hand Tools
- Assembled, installed, tested, and maintained electrical wiring equipment and fixtures using hand tools and power tools.
- Use common hand tools and industry tools such as charging manifolds, vacuum pumps, micron gauges, leak detectors etc.
10. CCTV
- Provided support through control panel, CCTV, card access and customer education to ensure the best customer experience.
- Performed service on Banking and commercial building alarms, CCTV, card access systems, and vault systems.
11. Ventilation
- Performed preventative and corrective maintenance for air conditioning, heating, ventilation, and steam distribution equipment in commercial facilities.
- Involved with the installation, maintenance and possibly design of heating, ventilation and air conditioning units or systems.
12. IP
An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.
- Performed configurations for IP configurations as well as build, upload and test configuration files for modems/routers and gateways.
- Install and service advanced computer and IP based telephony networks including multiple location frame-relay based networks.
13. Preventative Maintenance
- Provide preventative maintenance on all self contained refrigerated equipment such as commercial refrigerators and freezers.
- Provided and recommended preventative maintenance schedules for commercial and residential heating and cooling systems.
14. Plumbing
- Promoted to sales of residential/commercial electrical, plumbing and heating and air conditioning units.
- Diagnosed, quoted, sold and installed all aspects of residential and commercial plumbing.
15. Service Tech
- Service Technician for Residential and CommercialAir Conditioning systems.
- Service Technician for Residential and Commercial properties
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Associate Professor, HVAC-R Department Chair, Benjamin Franklin Institute of Technology
List of commercial service technician skills to add to your resume

The most important skills for a commercial service technician resume and required skills for a commercial service technician to have include:
- OSHA
- Service Vehicle
- Ladders
- Service Calls
- PSI
- Customer Satisfaction
- Refrigeration Systems
- Customer Relations
- Hand Tools
- CCTV
- Ventilation
- IP
- Preventative Maintenance
- Plumbing
- Service Tech
- ADT
- Control Systems
- HVAC/R
- Electrical Systems
- Air-Conditioning Systems
- Levelers
- Mechanical Systems
- Good Communication
- EMS
- Customer Equipment
- Fire Alarm Systems
- Customer Service
- Hoists
- Heat Pumps
- National Accounts
- Cooling Towers
- Ice Machines
- Commercial Cleaning
- Commercial Vehicles
- Refrigeration Equipment
- VAV
- Condensers
- OTR
- Service Truck
- Brazing
- Food Service Equipment
- Electrical Components
- Retrofit
- Residential Service
- Emergency Calls
- Exhaust Fans
- Evaporators
Updated January 8, 2025