A commissioned sales associate is an individual who most often works in a retail environment, and in addition to a regular salary, receives a commission based on sales performance. There are several different types of commissions, but the most common form is the straight commission, which pays the sales associate a flat percentage of each sale the associate makes. Many retail businesses pay their employees a sales commission to incentivize their employees to produce more sales to reward associates who make high sales.
Commissioned sales associates must possess excellent customer service skills, as well as strong communication, interpersonal, and marketing skills. For those associates who work in industries such as big Pharma, they work to establish long-term relationships to ensure client satisfaction. Individuals who work in a retail department report to sales or marketing teams, and also help department managers with visual merchandising, and help to arrange sales racks to place and stock new merchandise.
Most commissioned sales associates do not necessarily need an advanced degree; however, these individuals should possess strong verbal, written, and basic math skills. Commissioned sales associates can make up to $53,000 per year in the US, but the field is expected to slightly decline by 2% by 2028.