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Commissioned sales associate skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Joseph Hancock,
Alexander Nagel Ph.D.
Commissioned sales associate example skills
Below we've compiled a list of the most critical commissioned sales associate skills. We ranked the top skills for commissioned sales associates based on the percentage of resumes they appeared on. For example, 30.1% of commissioned sales associate resumes contained excellent organizational as a skill. Continue reading to find out what skills a commissioned sales associate needs to be successful in the workplace.

15 commissioned sales associate skills for your resume and career

1. Excellent Organizational

Here's how commissioned sales associates use excellent organizational:
  • Exhibited excellent organizational skills when performing clerical duties such as faxing forms, filing and answering Multi- Line phone systems.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how commissioned sales associates use customer service:
  • Worked as Customer Service Representative, troubleshooting errors with audio equipment and helping costumers understand how to operate sound equipment.
  • Provided superior customer service in a fast-paced clothing retailer by recommending merchandise based on customer s needs and answering inquiries.

3. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how commissioned sales associates use customer relationships:
  • Established and developed ongoing customer relationships selling camera equipment and photofinishing services.
  • Manage customer files and repeat business by building customer relationships.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how commissioned sales associates use sales floor:
  • Demonstrated organization skills by maintaining sales floor.
  • Maintained stock levels in the home electronics department as well as helped on the general sales floor with customer's needs.

5. Commission Sales

Here's how commissioned sales associates use commission sales:
  • Collaborated successfully with fellow commission sales associates regarding sales and commission distribution.
  • Commission Sales Menswear and Fine Jewelry Departments

6. Jewelry

Jewellery comprises of ornamental items worn for intimate adornments, such as rings, necklaces, earrings, brooches, pendants, bracelets, and cufflinks. Jewellery can be fastened either to the clothes or the body. Jewellery is classified into precious jewellery and fashion jewellery based on the material used for making it.

Here's how commissioned sales associates use jewelry:
  • Generate additional revenue by inspecting and cleaning customers jewelry and identifying any needed repairs.
  • Provided knowledgeable information about jewelry items we carried to customers.

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7. Customer Satisfaction

Here's how commissioned sales associates use customer satisfaction:
  • Performed routine follow-ups on personal clients to build customer loyalty and to ensure quality customer satisfaction.
  • Identified customer needs and promoted products, providing outstanding service and ensuring customer satisfaction.

8. Client Relationships

Here's how commissioned sales associates use client relationships:
  • Maintained client relationships thru bi-weekly calls and emails.
  • Developed client relationships through collaboration with affiliates - focused on long-term partnerships.

9. Sales Environment

Here's how commissioned sales associates use sales environment:
  • Assist customers in product selection* Maintain a clean working/sales environment* Perform miscellaneous tasks as needed
  • Worked in a relationship-based sales environment to direct the customer's experience while developing a connection for future sales.

10. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how commissioned sales associates use retail sales:
  • Commissioned retail salesman calling on independent supermarkets, delis, and dollar stores.
  • Retail sales of major home appliances, audio, & video equipment.

11. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how commissioned sales associates use pos:
  • Completed customer transactions using POS register systems.
  • Placed orders through POS terminal for shipping directly to customers.

12. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how commissioned sales associates use product knowledge:
  • Maintained friendly and professional customer interactions and shared product knowledge while making personal recommendations.
  • Generated additional revenue utilizing thorough product knowledge and friendly sales techniques to up-sell items.

13. Inventory Control

Here's how commissioned sales associates use inventory control:
  • Worked very closely with all members of management throughout the store assisting in inventory control of markdown items.
  • Position involved women's shoe department customer sales assistant, inventory control, and cashier duties.

14. Sales

Here's how commissioned sales associates use sales:
  • Updated daily records of sales orders and maintained familiarity with dealership fleets including staying updated regarding competitor products and offerings.
  • Worked with Operations Manager as a corporate representative to assist troubled locations in reorganizing sales and service centers.

15. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how commissioned sales associates use loss prevention:
  • Designated as a returns-cashier by corporate loss prevention.
  • Assisted in inventory management and loss prevention.
top-skills

What skills help Commissioned Sales Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a commissioned sales associate stand out to employers?

Joseph HancockJoseph Hancock LinkedIn profile

Research Professor, Program Director, Former Retail Operations Manager, Drexel University, Antoinette Westphal College of Media Arts & Design

Technologically savvy is necessary, so what will set you apart are your soft skills, patience, the ability to think beyond yourself. Again, don't be ethnocentric, be multi-centric. I believe technology only exposes us to a virtual world of acceptance, and really if you are going to be sales, you need to be cultured beyond the computer and social media. Understand others and their needs, be a person who tells the potential employer how you are going to go the extra mile to care for customers and make sure their needs are met through your excellent customers service skills (and give solid examples). Most importantly, know what you are selling and realize that the person you are talking to, might know more than you! There have been so many times I walk into a retail store only to have the store associate or manager talk to me as if I know nothing about the product they are selling. Ask your customers questions do not just talk at them, talk with them.

What soft skills should all commissioned sales associates possess?

Alexander Nagel Ph.D.Alexander Nagel Ph.D. LinkedIn profile

Assistant Professor, Assistant Chair, Art History and Museum Professions, Fashion Institute of Technology

Soft skills needed are flexibilities to adapt quickly to new opportunities, to be open to non-traditional career paths. Being organized and responsive to email correspondence, being friendly and kind, having empathy are values that will never be out of fashion. FIT is known for being home to "unconventional minds," and our students are super creative, engaged, and ready to take on challenges.
Do you want to know more?
Read more about what experts have to say about commissioned sales associate

List of commissioned sales associate skills to add to your resume

Commissioned sales associate skills

The most important skills for a commissioned sales associate resume and required skills for a commissioned sales associate to have include:

  • Excellent Organizational
  • Customer Service
  • Customer Relationships
  • Sales Floor
  • Commission Sales
  • Jewelry
  • Customer Satisfaction
  • Client Relationships
  • Sales Environment
  • Retail Sales
  • POS
  • Product Knowledge
  • Inventory Control
  • Sales
  • Loss Prevention
  • Store Products
  • Sales Quota
  • Customer Complaints
  • Top Sales
  • Repeat Business
  • Stock Room
  • Sales Techniques
  • Customer Assistance
  • Customer Loyalty
  • Customer Issues
  • Sales Transactions
  • Professional Selling
  • Customer Orders
  • Floor Stock
  • Cash Drawers
  • Customer Inquiries
  • Security Practices
  • Sales Associates
  • Cash Registers
  • Credit Card Transactions
  • Fashion Trends
  • Credit Card Applications
  • Sales Prices

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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