Benefits Manager - Human Resources
Committee for Public Counsel Services job in Boston, MA
The Committee for Public Counsel Services (CPCS), the public defender agency of Massachusetts, is seeking a Benefits Manager to oversee all aspects of Leaves of Absence and reasonable accommodations, serves as the Agency GIC Coordinator, and manages SMART Plan administration. This position is eligible for a hybrid work schedule with a minimum of two days per week in our Boston Office.
In this role, you would join a strong, experienced HR team supporting an organization of passionate professionals providing legal services to indigent clients in Massachusetts.
We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and
promote just public policy to protect the rights of all.
Our Values
Courage • Accountability • Respect • Excellence
DIVERSITY AND INCLUSION MISSION STATEMENT
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.
AGENCY OVERVIEW
CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.
DEPARTMENT OVERVIEW
The Human Resources Department for the Committee for Public Counsel Services strives to provide exceptional service for our clients and our staff. We aim to uphold an environment which maximizes our employees' experience, foster personal and professional growth, and enhances our staff's mastery of the general practice of the law. By ensuring that CPCS provides an inviting and supportive atmosphere for our employees, we can best ensure superior representation for our clients.
The Human Resources Department encompasses three main practice areas: Benefits and Wellness, Payroll, and Recruiting and Hiring.
POSITION OVERVIEW
The Benefits Manager is a key position in the Human Resources Department which acts as the Department liaison with a variety of direct providers of state benefits. The Benefits Manager
oversees all aspects of Leaves of Absence and reasonable accommodations, serves as the Agency GIC Coordinator, and manages the SMART Plan administration. The Benefits Manager will also oversee the processing and management of worker's compensation claims and the employee assistance program. The Benefits Manager will regularly communicate with CPCS employees as well as individuals in other agencies and organizations.
The Benefits Manager reports to the Director of Human Resources and supervises two HR Generalists who are also part of the Benefits Team. The Benefits Manager also works regularly with other Operations Departments and administrative staff and regularly communicates with CPCS managers, supervisors, and staff across the state, as well as individuals in other agencies and organizations.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS
A Bachelor's degree in a related field; at least five (5) years of HR benefits experience of increasing responsibility; proficiency with the Commonwealth Enterprise Systems or similar systems; advanced knowledge of Microsoft Office, including Access and Excel; strong analytical and problem-solving skills; excellent communication and interpersonal skills; or an equivalent combination of education, experience, and skills.
Prior Commonwealth benefits and leave administration experience preferred.
QUALIFICATIONS/SKILLS
* Proficiency in Microsoft Office systems, including Word, Excel, Access, Power Point, Windows, and the Internet required. Knowledge of PeopleSoft HRIS preferred;
* Excellent communication skills, both verbal and written;
* Ability to establish rapport and communicate effectively with all levels of the organization;
* Knowledge of both Federal and State FMLA, ADA, ACA and EEO regulations
* Exercise sound, independent judgment, and discretion;
* Demonstrated ability to multi-task, performing multiple tasks independently and concurrently;
* Two to three years of supervising, mentoring, or training experience;
* Ability to take initiative, to work well independently and as a team member;
* Adherence to confidentiality, use of tact, discretion, and good judgment; and,
* Demonstrated skills in organization, problem-solving, and attention to detail.
Responsibilities
RESPONSIBILITIES
Responsibilities and duties include, but are not limited to:
* Providing daily supervision of Benefits staff including completing annual performance evaluations and promoting staff professional development;
* Ensuring compliance with CPCS HR policies, procedures, and applicable statutes in matters pertaining to Benefits and Leave Administration;
* Managing all leaves of absence including ensuring requested leaves are examined for eligibility, applying rules regarding paid and unpaid time, ensuring appropriate documentation and forms are completed and reviewed for approval, and creating and maintaining leaves of absence reports;
* Serving as CPCS' GIC coordinator and managing all benefit programs including the roll-out of annual open enrollment;
* Managing and processing reasonable accommodation and alternative work schedule requests;
* Working closely with the HR Payroll team to manage and process benefit-related deduction issues and adjustments;
* Serving as the SMART Plan coordinator to oversee and administer CPCS employees into the SMART Plan;
* Managing the workers' compensation process, including ensuring that workplace injuries are reported and all required forms are completed;
* Managing and determining eligibility for the Sick Leave Bank;
* Partnering with other HR managers to understand all necessary work stream impacts and needs as well as to ensure clear communication of Department purpose, objectives, and achievements;
* Supporting the HR Recruiting & Hiring Team to ensure that new hire orientation content is up to date and relevant and all applicable benefits information is provided to new hires;
* Serving as a primary resource to employees and HR team members on complex issues related to leaves, accommodations, as well as the MA State Retirement system;
* Remaining up to date with applicable laws, acts, and policies and communicating with CPCS staff about any benefit changes;
* Creating and managing training programs on benefits, leaves, and accommodations, in collaboration with the HR Training Team;
* Assisting with other HR functions as needed, including fiscal year closing/opening, updating policies and procedures; and,
* Other duties as assigned.
EEO Statement
The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at ************************
Auto-ApplyInternship Opportunities - Summer 2026 - Private Counsel Division & Specialty Units - Statewide
Committee for Public Counsel Services job in Boston, MA
The Private Counsel Division and Strategic Litigation Unit of CPCS are seeking applicants for Summer 2026 internship positions across the Commonwealth. We are interested in law students (both with and without SJC Rule 3:03 Certification), graduate students, and undergraduate students for opportunities with these offices.
We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.
Our Values
Courage • Accountability • Respect • Excellence
We stand with our Clients and the Community in the fight for Justice. We are dedicated to providing zealous advocacy, community-oriented defense and protection of fundamental constitutional and human rights. Our staff across the Commonwealth embodies a diverse group of people from different backgrounds, experiences, abilities, and perspectives. It is through these differences in age, ethnicity, geographic origin, race, faith, religion, and progressive values, that we are able to best serve our clients. Through our internship program we seek to hire, develop, and hopefully retain talented people from all backgrounds. We strongly encourage individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply.
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS attorneys to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.
DIVERSITY AND INCLUSION MISSION STATEMENT
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility each member of the CPCS community.
AGENCY OVERVIEW
The Committee for Public Counsel Services (CPCS) is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, child welfare, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.
UNIT OVERVIEWS
Alternative Commitment & Registration Support Unit
The summer internship with ACRSU offers one to two second-year law students the opportunity to fully litigate a client's case from assignment through to the final administrative hearing before the Sex Offender Registry Board. Interns will also help with legal research, observe Superior Court trials, visit incarcerated clients, review psychological and scientific studies, and assist with other projects. The ACRSU is committed to ensuring that every indigent adult and youth in Massachusetts has access to zealous legal representation when facing sexually dangerous person civil commitment trials and sex offender registry board classification proceedings. Emerging issues include disparate impact of proceedings on minorities, propriety of proceeding against individuals who are juveniles or were juveniles at the time of past crimes, and enforcement of due process guarantees.
Innocence Program
This unit is devoted to identifying and fighting wrongful convictions in all counties across Massachusetts. Innocence Program staff and private panel attorneys represent indigent defendants who have been convicted and punished for crimes they did not commit. The Innocence Program accepts both DNA and non-DNA based innocence claims, with special attention to cases involving eyewitness identification evidence, police misconduct, flawed or invalidated forensic science testimony, and false confessions. Legal interns will work closely with the program director, staff attorneys, legal fellows, paralegal and administrative assistant to screen cases, provide litigation support, work on related granted funded collaborative projects, and assist in drafting trial and appellate court filings for any active litigation. Interns will also have the opportunity to attend court for any hearings or arguments.
Parole Advocacy Unit
The Parole Advocacy Unit advocates for incarcerated people who need assistance with parole or medical parole release. In addition to training, assigning, and supporting private counsel, the unit handles cases and serves as a point of contact for prisoners, their loved ones, and attorneys with questions about parole, medical parole, and incarceration. The Parole Advocacy Unit consists of a Director, a Staff Attorney, and an Administrative Assistant. Interns will help the Unit's attorneys by screening clients for access to counsel, helping on staff cases at various stages of representation, and conducting needed legal research in this emerging area of law.
Private Counsel Criminal Appeals
The Criminal Appeals Unit assigns attorneys to adult, criminal, post-conviction cases and oversees panel attorneys who litigate these cases. Interns should be law students and will assist lawyers on some developing and pivotal legal issues by drafting responses to inquiries, research, writing, review of documents, and preparing discovery packets.
Special Projects Unit
The Special Projects Unit (SPU) is part of the Private Counsel Division Criminal Appeals Unit. This unit assigns cases to criminal post-conviction clients when there have been developments in the law that have a widespread impact on CPCS post-conviction clients and may provide grounds for undoing a conviction, notifies clients and attorneys about these developments and, in some cases, litigates these issues. For more information, please see our webpage at *************************************************************************** Of special note, Summer Interns will be asked to assist in preparation for direct litigation which will involve seeking and reviewing discovery and related legal research and assisting with preparation for an evidentiary hearing.
Strategic Litigation Unit
Interns will collaborate with experienced lawyers responsible for pursuing litigation to address systemic issues of injustice CPCS clients face daily. This unit also assists attorneys from other CPCS units with cases of strategic importance and therefore involves both criminal and civil litigation, at both the trial and appellate levels. Interns will work with lawyers on various tasks depending on what is happening at the time including, but not limited to, researching and writing advisory memoranda on issues of systemic importance, helping with the research for and editing of briefs, and reviewing cases and other materials for inclusion in a police misconduct database.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS
Interested candidates should have a demonstrated commitment to the principle of zealous advocacy, community-oriented defense, and the protection of fundamental constitutional and human rights.
Candidates must also:
Have access to reliable transportation in order to travel to courts, clients, and investigation locations that are not easily accessible by public transportation; and,
Have access to a personal computer with home internet access sufficient to work remotely;
APPLICATION INFORMATION
Interested applicants should submit (1) Resume, (2) Personal Mission Statement (no more than two pages detailing your interest in the internship, your personal qualities and background, and what draws you to this work, and (3) Writing Sample.
Applicants should specify preferred office locations for the Summer 2026 Internship Program.
Applications received prior to January 10, 2026 will be given preference.
INTERNSHIP FUNDING OPPORTUNITIES
CPCS has a limited number of paid internship opportunities for Summer 2026. In order to be considered, applicants may complete the following application: *****************************************************************
For students who are not selected for a paid internship, CPCS can work with students to support the receipt of externship credit or outside funding.
Responsibilities
OVERVIEW OF REGION AND UNIT OFFICE LOCATIONS
CENTRAL REGION
The Central Region is famous for its rich history. Boston is not only the capital of the Commonwealth but one of the oldest municipalities in the United States and the scene of several significant events in the American Revolution, such as the Boston Massacre, the Boston Tea Party, Battle of Bunker Hill, and the Siege of Boston. It was a port and manufacturing hub and a center of education and culture, as well as home to the first public park, public school, and subway system in the United States. The area is home to professional sports teams, including Boston Bruins, Boston Celtics, and the Boston Red Sox. Roxbury is known to serve as the “heart of black culture in Boston” and is home to an extremely diverse population. The city of Quincy is recognized as the “City of Presidents” as it was the birthplace of John Adams, and his son John Quincy Adams, as well as, John Hancock, who was president of the Continental Congress and first signor of the Declaration of Independence, and first and third governor of Massachusetts. This city was home to first commercial railroad in the United States and had a thriving granite industry.
The Central Region of CPCS includes the Alternative Commitment Registration & Support Unit, the Forensic Services Unit, the Strategic Litigation Unit, and the Private Counsel Criminal Appeals and Special Project Unit office locations in Boston. The
Immigration Impact Unit (IIU) office is located in Malden. The Innocence Program office is located in Malden.
EEO Statement
The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang at ************************
Auto-ApplyTravel ER RN
Falmouth, MA job
“WHEN YOU WORK FOR US, WE WORK FOR YOU.”Travel ER RN
Weekly Gross Pay: $2574.00 - $2774.00
Assignment length: 12 Weeks
Minimum years of relevant experience in healthcare: 2 years
Job type: Traveler
Shift: Night (3x12)
Certifications: ACLS/BCLS/BLS/PALS/TNCC
Position Highlights
12-week travel contract
Competitive weekly pay package
Work with an experienced clinical and recruiting team
Quick start options available (inquire for details)
Titan Medical is looking for travelers to fill a Travel ER position for a 13-week assignment in Falmouth, MA! Call Titan for additional details. **************
Benefits
Day-one medical, dental & vision insurance
Loyalty bonus after 2,080 hours
Life and short-term disability
401(k) with employer match
Referral bonus up to $1,500
24/7 recruiter support
Licensure and CEU reimbursement
Experienced clinical team available to support you throughout your assignment
Titan Medical App available on the Apple Store & Google Play
Why Travel with Titan Medical
Titan Medical provides access to thousands of travel nursing and allied health jobs nationwide. Your dedicated recruiter will help you:
Build a strong traveler profile by improving your résumé and showcasing your skills
Increase your chances of landing the assignment you want
Travel with a top healthcare staffing company in the industry
Ready to apply or want more information?
Call ************** to connect with Titan Medical today!
Travel ER RN
Barnstable Town, MA job
“WHEN YOU WORK FOR US, WE WORK FOR YOU.”Travel ER RN
Weekly Gross Pay: $2575.00 - $2775.00
Assignment length: 12 Weeks
Minimum years of relevant experience in healthcare: 2 years
Job type: Traveler
Shift: Night (3x12)
Certifications: ACLS/BCLS/BLS/PALS/TNCC
Position Highlights
12-week travel contract
Competitive weekly pay package
Work with an experienced clinical and recruiting team
Quick start options available (inquire for details)
Titan Medical is looking for travelers to fill a Travel ER position for a 13-week assignment in Hyannis, MA! Call Titan for additional details. **************
Benefits
Day-one medical, dental & vision insurance
Loyalty bonus after 2,080 hours
Life and short-term disability
401(k) with employer match
Referral bonus up to $1,500
24/7 recruiter support
Licensure and CEU reimbursement
Experienced clinical team available to support you throughout your assignment
Titan Medical App available on the Apple Store & Google Play
Why Travel with Titan Medical
Titan Medical provides access to thousands of travel nursing and allied health jobs nationwide. Your dedicated recruiter will help you:
Build a strong traveler profile by improving your résumé and showcasing your skills
Increase your chances of landing the assignment you want
Travel with a top healthcare staffing company in the industry
Ready to apply or want more information?
Call ************** to connect with Titan Medical today!
Lead C# SDET/QA Automation Engineer - Direct Hire
Somerville, MA job
This role leads a group of SDET/QA automation engineers responsible for validating software quality across functional, integration, and performance layers. The leader in this position develops and oversees modern testing strategies, ensuring the team delivers reliable, high-performing applications prior to release. They guide test design, automation architecture, and execution, leveraging domain expertise to ensure solutions meet user needs. The position collaborates with engineering, product, and cross-functional teams to enforce high quality standards, introduce process improvements, and drive automated coverage across the testing lifecycle. This individual is hands-on, involved in coding, framework evolution, and coaching the team toward consistent automation practices aligned with engineering standards.
PRIMARY RESPONSIBILITIES
Quality Leadership & Testing Strategy
Advocate for automation-centric testing approaches that include positive, negative, and edge-case scenarios.
Identify dependencies across teams and ensure coordinated testing for features spanning multiple squads.
Facilitate post-incident reviews and convert learnings into improved test coverage or testing processes.
Apply a deep understanding of the testing pyramid and ensure appropriate use of unit, service, and UI-level automation.
Confirm all work meets agreed-upon readiness and completion criteria.
Promote test-first methodologies such as BDD and TDD.
Innovation & Future-Focused QA Practices
Explore and introduce AI-driven enhancements to test creation and automation efficiency.
Develop strategies on how generative AI can reshape the QA function.
Incorporate persona-based, workflow-driven, and customer-centric testing techniques.
Automation Engineering & Framework Ownership
Enhance and refine automation frameworks to support scalability, shared configuration, and maintainability.
Review automation code, provide feedback, and ensure adherence to robust coding standards.
Contribute hands-on automation across all layers-API, UI, integration, performance, and backend systems.
Integrate automated suites into CI/CD processes and monitor execution results.
Lead end-to-end validation efforts spanning multiple system components.
Agile Delivery & Team Enablement
Support Agile ceremonies and reinforce strong Scrum practices.
Estimate work accurately and plan capacity based on sprint goals.
Implement continuous-improvement initiatives stemming from retrospectives.
Business & Domain Expertise
Build a strong understanding of the application domain and user workflows; incorporate this knowledge into testing approach.
Encourage the team to adopt customer-focused testing, using personas and real-world use patterns.
Identify gaps in team knowledge and recommend targeted training to strengthen expertise.
Attain subject-matter proficiency sufficient to explain, demo, and train others on the system.
Framework & Tooling Development
Understand how to architect and extend testing frameworks to support multiple technologies and platforms.
Enhance reusable tools supporting REST/API, UI, performance, ETL/big-data testing, and custom test solutions.
Introduce new technologies or AI-driven tools that advance productivity and quality.
Tier 3 Technical Support & Troubleshooting
Understand how production systems are deployed, configured, and monitored.
Prioritize escalated issues and delegate investigation across the team.
Contribute to root-cause identification through deep technical debugging.
QUALIFICATIONS
Education & Experience
Bachelor's or Master's degree in a technical discipline (Computer Science, Engineering, Mathematics preferred).
10+ years in software development, automation engineering, or technical QA leadership.
Hands-on experience with CI/CD, BDD/TDD practices, and automation languages such as C#, Python, or JavaScript.
Familiarity with relational databases and test frameworks.
Experience with performance testing tools (e.g., JMeter, Neoload).
Experience with Playwright or comparable automation frameworks.
Proven ability to mentor and lead teams in Agile environments with CI/CD pipelines.
Background in financial services or similar regulated industries.
Exposure to using generative AI in a development or QA workflow.
CORE COMPETENCIES
Client Focus: Demonstrates an understanding of customer needs and incorporates this perspective into testing and decision-making. Builds trust through consistent communication and delivery.
Collaboration: Works effectively across functions; values input from others; promotes a cooperative environment; willing to compromise to achieve shared goals.
Commitment to Quality: Sets high standards for accuracy and thoroughness; proactively checks work for completeness; encourages quality-driven behaviors within the team.
Initiative: Acts without waiting for direction; identifies inefficiencies and proposes improvements; takes ownership of opportunities to enhance process or product quality.
Results Orientation: Establishes ambitious but realistic objectives; mobilizes resources; adapts when challenges arise; maintains focus on outcomes.
Technical Mastery: Maintains strong expertise in QA automation and software development practices; stays current on emerging tools and methodologies; independently solves complex technical problems; prioritizes effectively.
Sr. Executive Assistant
Boston, MA job
We are staffing a temporary Senior Executive Assistant and Program Coordinator position on behalf of our client, a leading insurance company. The role will be based in Boston or Plano, with a hybrid schedule of two days per week or as needed. The anticipated duration is approximately two years with the possibility of extension. The position is anticipated to begin in early January 2026.
About the role:
In this high-visibility and dynamic role, you will have the opportunity to support four senior executives spearheading a major multi-year Technology Enabled Business Transformation. This position blends executive-level administrative support with critical program coordination responsibilities, requiring a professional who thrives in a fast-paced environment.
Responsibilities:
Time/Calendar Management: Proactively manage complex, dynamic schedules for four senior executives, including scheduling and confirming meetings, resolving conflicts, and coordinating across multiple time zones.
Travel Arrangements: Plan and organize comprehensive travel itineraries, including flights, ground transportation, and accommodations. Prepare detailed travel briefings and ensure alignment with executives' schedules.
Production of Documents: Draft, edit, and proofread high-quality emails, presentations, and reports. Assist with PowerPoint presentations and coordinate town halls. Advanced Microsoft Office skills (Excel and PowerPoint) required.
Meeting Facilitation: Organize and facilitate cross-functional project meetings, prepare and distribute meeting materials, record minutes, and track action items.
Program Coordination: Maintain project trackers and dashboards, assist with risk and issue management, and support budget and resource monitoring.
What you need to know:
Bachelor's degree preferred
3+ years of experience as an Executive Assistant, Program Coordinator, or Junior Project Manager
Strong MS Office skills and familiarity with project management tools
Excellent communication skills and ability to interact with all levels of staff and management
Experience in technology and business transformation initiatives is highly desirable
Ability to handle confidential information with discretion and maintain professionalism
Research Assistant
Boston, MA job
Clinical Research Assistant
Boston VA Research Institute
Position Type: Non-Exempt / Hourly, Full-Time/ In-person
Company Information
We are a Boston-based epidemiology and biomedical research organization seeking a full-time, in-person clinical research assistant for a research study examining a remotely delivered physical activity promotion and Tai Chi intervention for patients with COPD and/or heart failure at the VA Boston Healthcare System (West Roxbury campus).
General Statement of Duties and Responsibilities
The Research Assistant supports all aspects of the research project(s), including technical, clinical and administrative duties including (but not limited to) recruitment and screening of research participants, conducting outcome testing and performing clinical assessments as detailed in the study protocol(s). The position requires careful attention to detail in collecting study data, and reliable and accurate execution of other required study-related tasks as assigned by the Principal Investigator. The Research Assistant is responsible for maintaining the integrity and confidentiality of research data and serves as the focal point for interactions among the research participants enrolled in the project(s). Training will be provided in the study techniques including all assessment methods.
There is opportunity for the candidate to actively participate in writing abstracts and research papers, and delivering scientific presentations. A successful candidate will gain valuable experience and knowledge working in all phases of the clinical research process, including study design and implementation, data collection with direct interactions with patients, regulatory oversight, and analysis and interpretation of results while embedded in a clinical, hospital setting. This position is ideal for someone wishing to gain hands-on experience in a clinical or health-related field. This is a unique opportunity for someone seeking a collaborative experience while receiving outstanding mentorship.
/Responsibilities
Responsible for managing study participant processing and flow from initial recruitment, informed consent and enrollment, and follow-up assessments.
Conducts surveys in-person and virtually using standardized survey instruments or specific assessment tools detailed in the study protocol(s).
Manages research data in REDCap per research protocol(s) and established SOPs.
Reviews and verifies research data ensuring appropriate data tracking, storage and security procedures are in place.
Compiles, prepares, and assists in developing reports for internal and external oversight entities.
Maintains integrity and confidentiality of data, private health information and personal identifying information.
Attends all study-related meetings.
Skills and Experience
Degree required: Minimum of BA, BSc that includes courses in biological, social, or public health sciences is preferred.
Previous research or clinical experience with human subjects is preferred but not required.
Superior interpersonal and communication skills.
Excellent attention to detail.
Knowledge of standard computer applications such as Microsoft Word, Excel, and Access, REDCap, and standard audiovisual conferencing platforms such as Zoom.
Candidates seeking a 2-year commitment or greater are preferred.
The employee must be a resident of Massachusetts upon start date.
Please note we are unable to provide work authorization and/or visa sponsorship.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The candidate must reside in the state of Massachusetts for this position.
Physical Demands
The physical demands described in this are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee frequently is required to sit for prolonged periods of time; stand; walk; use hands; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Position Type/Expected Hours of Work
This is a full-time position for a total of 40 hours per week.
Travel
No travel is expected for this position.
Work Authorization/Security Clearance
An employee in this position must complete all appropriate background checks at the time of hire and periodic reappointment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
Boston VA Research Institute, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absences, compensation, and training.
Pay Range
Minimum $48,000.00, Midpoint $58,000, Maximum $68,000.00
Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.
Patent Agent or Attorney
Boston, MA job
Our clients are seeking an exceptional Patent Associates or Patent Agents to join the intellectual property teams in several offices nationwide. Candidates must have a degree in electrical engineering, computer science, mechanical, biotech, chemistry, chemical, biomedical. The successful candidate will have experience drafting and prosecuting patent applications, responding to office actions, assisting in the preparation of opinions and conducting prior art searches OR patent litigation in high tech or life sciences. USPTO admission is preferred. Both agents and attorneys are welcome to apply.
Freelance Audio-Visual Technician
Boston, MA job
A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks a Freelance Audio/Visual/Multimedia Technician for on-site support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with
AV support responsibilities in the AV industry.
Our corporation is looking for an individual who possesses a full understanding of all areas of the A/V field including but not limited to:
Ability to operate and troubleshoot most AV equipment and systems, like:
Projection systems / display devices
Crestron control systems
Switching / routing / interfacing technology
Videoconferencing & Audio-conferencing technologies
Technical understanding of AV and IT systems
Up-to-date awareness of AV and IT technologies and their features
Ability to operate digital audio consoles (A1) for Live Events
Ability to read and follow AV system flow diagrams and support documentation.
Excellent interpersonal skills, accuracy and attention to detail
Technical AV certifications such as CTS a plus
Proficiency in the use of personal computers including such programs as MS Word, Excel and Outlook.
Positive, professional image
Ability to remain calm under pressure.
Ability to operate related AV technologies required for the job, i.e., Town Hall events, conference room meetings, video conference-based events (sometimes using Telepresence)
Ability to work with an onsite AV team on a daily basis.
Join Our Diverse and Inclusive Team!
At AV Services Inc. we are committed to fostering an inclusive and diverse workplace where every team member is valued and empowered. We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique.
Our Commitment to Diversity and Inclusion:
Our employees are our greatest asset, and we believe that the diverse perspectives and experiences they bring are key to our success. We celebrate and encourage differences in age, ethnicity, family or marital status, language, physical and mental abilities, socio-economic status, and more. These unique attributes contribute to our vibrant culture, enhance our reputation, and drive our achievements.
Why Work With Us?
Inclusive Culture: We embrace diversity in all its forms and are dedicated to creating an environment where everyone feels respected and valued.
Empowerment: We support our employees' growth and self-expression, recognizing that their individual talents and innovations are vital to our success.
Community: Join a team that values collaboration and the collective strength of diverse backgrounds and ideas.
Be part of a company that not only values diversity but actively promotes it as a cornerstone of our identity and success. Apply today and bring your unique perspective to AV Services Inc.
Senior Account Growth Director
Boston, MA job
Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years.
Please visit Fractal | Intelligence for Imagination for more information about Fractal
Location: Boston, MA or Nashville, TN (Onsite 3-4 days per week at client offices)
Key Responsibilities:
U.S. Client Relationships shaping and sustenance.
Strategically drive new business in a healthcare account in close synergy with Solution & Delivery teams to manage assigned sales and margin targets.
Connect the dots across the client company performance, operating model, internal value chains and industry knowhow. Draw implications to account strategy, basis clients' ongoing divisional shifts.
Ensure the U.S. stakeholders understand Fractal India ecosystem, regardless of active engagements or not. Track impact of past solutions delivered, to uncover gaps and expectation shifts.
Sustain in-person relationships with Director- and VP-level clients.
AI/ Gen AI Demand generation and demand shaping, with commercial advancements
AI/ Gen AI Use Cases Development: Identify business improvement opportunities and develop compelling use cases for AI/ Gen AI solutions. Leverage insights from existing dashboards, proof of concepts (POCs), software partners' dynamics and market research to present new propositions to clients.
Proposals Development and Solutioning: Build proposals, for solutions tailored to client needs and technical constraints (cloud stack, APIs, security, etc.). Collaborate with the account consulting team in India and Fractal capabilities leadership, to shape AI solutions entailing services, accelerators and/or products. Harness Fractal's AI Research group to advance client's roadmaps and stretch aspirations.
Commercial structuring: In line with Fractal's objectives to shift towards outputs-based and subscriptions-types pricing, in collaboration with Fractal Finance and Capabilities leadership. Influence U.S. client procurement-related stakeholders with advanced commercial structures, entailing TCO, usage value and adoption factors.
Internal remote collaboration with the Fractal India ecosystem
Collaborate with internal India teams, including Consulting and Delivery teams, to develop winning proposals and ensure POCs and pilot-phase execution success.
Ensure pilots and/or POCs reach success in terms of long-term production solutions, with upgradation roadmaps. Tie with the long-term subscription-revenue objectives.
Represent full Fractal portfolio with broad understanding and expertise in AI, Engineering & Design /Behavioral sciences.
Technical Kkills:
Strong grasp of GenAI concepts (LLMs, prompt engineering, fine-tuning, embeddings) and their business applications
Awareness of Agentic AI patterns (autonomous agents, workflow orchestration, multi-agent systems) and ability to position them in client contexts.
Familiarity with cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI) and ecosystem tools (LangChain, RAG frameworks)
Ability to translate technical enablers (APIs, integration, data pipelines) into business value narratives for clients.
Qualifications:
10-18 years of relevant experience in customer success, account management or presales in Consulting Services, encompassing Analytics offerings (BI, AI ML, Gen AI, Cloud Tech).
Demonstrated ability to drive account growth in scaled accounts, develop strong client relationships and execute pre-sales activities.
Willingness to work in a siloed manner, i.e., alone at client site with a geographically distributed team (EU, India) structure in a fairly challenging environment.
Strong understanding of business processes and the ability to derive insights from various data sources.
Excellent communication and interpersonal skills, with an emphasis on relationship building with Director & VP-level clients.
Ability to work collaboratively with teams across different functional areas.
Travel: Possibly every month across U.S. client offices
Pay:
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: up to $200,000 base. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits:
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sterilization Technician
Boston, MA job
Sterile Processing Technician - Full Time
$7,500 Sign-On Bonus for Eligible New Hires
We are seeking a dedicated and skilled Sterile Processing Technician to join our growing healthcare team. This role is vital to patient safety and ensures all surgical and procedural instruments are processed, sterilized, and ready for clinical use. The ideal candidate is a team-oriented professional with strong attention to detail who takes pride in supporting high-quality patient care.
Position Summary:
This role performs a wide range of sterile processing tasks, including decontamination, assembly, sterilization, documentation, and workflow coordination. The Sterile Processing Technician may assist in leading department operations when needed and serves as a knowledgeable resource to peers.
Key Responsibilities:
Receive, sort, clean, and decontaminate reusable medical instruments and equipment following manufacturer and industry standards
Operate decontamination and sterilization equipment including washers, disinfectors, and sterilizers
Inspect and assemble instrument sets, prepare surgical trays, and maintain accuracy based on standard guidelines
Monitor sterilization cycles and document results according to regulatory and department requirements
Assist in staff training, education, and competency development
Communicate effectively with perioperative teams and other clinical departments to support efficient workflow
Support troubleshooting and problem resolution to ensure daily operational success
Maintain current knowledge and best practices in instrument processing, safety, and compliance
Minimum Qualifications:
High School Diploma/GED required
At least 3 years of sterile processing experience required
Certified Registered Central Service Technician (CRCST) or Certified Sterile Processing and Distribution Technician (CSPDT) required
Certified Endoscopy Reprocessor (CER) required at hire or must be obtained within 1 year
Certified Instrument Specialist (CIS) preferred
Why Join Us:
$7,500 sign-on bonus for full-time hires
Opportunities for growth, training, and continued education
Supportive team culture focused on excellence and safety
A chance to make a meaningful impact every day by contributing to exceptional patient care
Paraprofessional [80584]
Westwood, MA job
Onward Search Education is a specialized education staffing and talent solutions company that helps educators, therapists, and school health professionals find top jobs with the nation's top schools. We are seeking an Instruction Aide Paraprofessional to join an elementary school in Norfolk County, MA, working Monday-Friday, for the 25/26 school year.
In this role, you will work directly with students using Applied Behavior Analysis (ABA) techniques to encourage learning, foster social growth, and promote positive behaviors. You will be part of a collaborative team committed to supporting student success in a safe and nurturing learning environment.
Position Details:
Location: Norfolk County, MA
Schedule: Monday-Friday, 8:30 AM - 3:30 PM
Start Date: Tentative
Responsibilities:
Provide 1:1 or small group support using ABA strategies.
Implement Individualized Education Plans (IEPs).
Collect and track data on student progress.
Collaborate with teachers, therapists, and school staff.
Maintain a safe, supportive learning environment.
Qualifications:
ABA experience (required).
Experience with children in an educational or clinical setting.
Ability to follow behavior plans and work as part of a team.
Strong communication and organizational skills.
What We Offer:
Competitive pay and benefits package.
Access to a wide network of schools and districts for diverse placement options.
Streamlined hiring process to get you started quickly.
Ongoing communication and advocacy throughout your placement.
Personalized support from dedicated recruiting professionals.
Opportunities for professional growth and development.
Why Apply: If you're passionate about creating positive change and supporting students' success, this is the opportunity for you! Work alongside a dedicated team of educators and support staff, helping students reach their full potential.
Ready to join us? Apply today - we can't wait to hear from you!
Desktop Support Technician
Wakefield, MA job
Wakefield, MA (100% On-Site) MUST BE LOCAL!
About the Role
We're looking for a well-rounded Desktop Support Technician to join our on-site team in Wakefield. This isn't a "restart it and escalate" position - we need someone comfortable working across desktop support, Windows administration, networking fundamentals, and the Microsoft 365 ecosystem. You'll handle Tier 1 issues efficiently and have the skills to dig into more advanced problems without needing your hand held - while knowing when to call for backup.
What You'll Do
Provide hands-on support for hardware, software, and connectivity issues
Troubleshoot Windows desktops, laptops, and peripherals - including driver issues, OS problems, and application conflicts
Support and administer Microsoft 365 accounts, licenses, and common issues (Outlook, Teams, OneDrive, SharePoint basics)
Diagnose basic network issues - connectivity, DNS, DHCP, VPN, printer mapping
Set up, configure, and deploy end-user systems
Document support activities thoroughly and accurately
Escalate appropriately, but take ownership of issues within your scope
What You Bring
2+ years in desktop support, help desk, or a similar IT role
Solid Windows 10/11 troubleshooting skills
Working knowledge of Microsoft 365 administration (user management, basic troubleshooting)
Foundational networking knowledge - you understand IP addressing, DNS, DHCP, and can use basic tools (ping, tracert, ipconfig) effectively
Strong diagnostic instincts - you troubleshoot methodically, not randomly
Communication skills that work with both end-users and technical teams
Nice to Have
Experience with Active Directory (password resets, group membership, basic account management)
Familiarity with ticketing systems (Zendesk, ServiceNow, Freshdesk, etc.)
What We Offer
Growth opportunities within the organization
Training and professional development support
Competitive benefits package
Senior Vice President of Technology (Banking Industry)
Swansea, MA job
PURPOSE: The SVP, IT Director is accountable and responsible for the oversight of IT Operations. The primary importance of this role is managing the delivery and support of key business applications. The IT Director will also lead the Vendor Management of standard end user and desktop support, systems infrastructure, and network management lead on a day-to-day basis by a competent 3rd party vendor.
The IT Director has responsibility to ensure the IT strategy is carried out to effectively support the Bank's business strategy, working with the various business lines to ensure technology is meeting the Bank's current and future needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Lead the Bank's efforts to leverage technology to enhance the Customer Banking experience as well as the productivity of Bank staff through better utilization of key / core business applications.
Strong Project Management focus with emphasis on creating repeatable patterns of success in the consistent improvement of key / core business applications.
Identify and implement IT process and change management process based on ITIL, where applicable, to ensure IT best practices are implemented and maintained for overall IT effectiveness.
Overall Vendor Management of competent 3rd party / MSP for the administration of the Bank's local, wireless, Internet, telephone systems, and all related software programs and hardware.
Overall Vendor Management for the delivery of effective desktop support including implementation and maintenance of standard approved applications including, but not limited to the intranet, file sharing system, email, and core processor.
Ensures customer centric delivery of IT services performed by IT help desk, performed according to predefined service levels with favorable customer satisfaction.
Oversee incident/problem management process and change management process.
Lead through internal staff or outsourced team, the effective delivery of application support including administration and maintenance functions of enterprise wide applications.
Maintain the IT service catalog, identifying appropriate service levels, and setting expectations within the department or outsourced team and with the business lines.
Act as an advocate for change. Keep up to date on emerging technologies and identify areas where Bank could gain efficiencies from emerging technology and innovation.
Work with IT team on the availability of Bank systems to support the Bank's disaster recovery and business continuity strategy.
Participate on Bank's Technology Committee, and other Bank committees as required.
Participate in strategic planning, budgeting and make recommendation for information technology projects.
Play a positive role in the development and growth of the department staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross trained staff.
Assume responsibility for various department functions in absence of staff member(s) or in overload situations.
Other duties as assigned.
QUALIFICATIONS:
Bachelor's degree (BA) from a four-year college or equivalent education from a technical or trade school; 10 years related experience and/or training; or equivalent combination of education and experience.
Basic knowledge of Bank operations and lending products and services; related state and federal laws and regulations, and other Bank operational policies and procedures preferred.
Advanced experience, knowledge and training in progressively responsible information technology department operations, management and supervisory activities.
Excellent organizational and time management skills with ability to provide leadership, supervision and demonstrated ability in organization and delegation.
EFFORT:
While performing the duties of the job, the employee is regularly required to sit. The employee must occasionally lift and/or move up to 10 pounds. A current driver's license is required.
WORK ENVIRONMENT:
Standard 40/50 -hour work week expected, though position may sometimes require early arrival, late departure, and/or Saturday / Sunday hours.
Frequent distractions include overhearing coworker conversations, employees working through the area and similar interruptions.
Senior User Interface Developer (Angular/React/Next.js)
Boston, MA job
Role: Senior User Interface Developer (Angular/React/Next.js)
MUST HAVE:
10+ years of experience
Angular/React/Next.JS
Ability to mentor/lead a team
Role Overview
This role is responsible for designing and delivering modern, high-performance user interfaces within a complex, production-grade web platform. The position blends hands-on development with architectural ownership and technical leadership across frontend and full-stack initiatives.
Key Responsibilities
Design, build, and evolve scalable web applications using modern JavaScript frameworks, including Angular- and React-based ecosystems, with experience delivering applications using server-side and static rendering approaches.
Implement and maintain server-side services and APIs to support frontend functionality and data access within a full-stack environment.
Provide technical direction on UI architecture, component strategy, styling approaches, and build tooling to ensure maintainability and performance.
Establish and improve automated build, test, and deployment workflows, supporting reliable releases to cloud-based environments.
Serve as a technical mentor, guiding engineers on state management, accessibility standards, performance optimization, and testing strategies.
Partner with product management, UX/design, and backend engineering to translate requirements into intuitive, user-centered experiences.
Assess emerging tools and frameworks and recommend improvements aligned with long-term platform goals.
Required Experience
Strong hands-on experience building production applications with modern frontend frameworks and supporting server-side technologies.
Advanced proficiency in JavaScript and TypeScript, with a solid foundation in web standards, responsive design, and modern CSS practices.
Experience integrating frontend applications with REST-based and/or query-driven APIs.
Exposure to cloud-based deployment models and automated delivery pipelines across major cloud platforms.
Demonstrated ability to lead frontend or full-stack initiatives and support the growth of other engineers.
Legal Secretary
Boston, MA job
This is a fully onsite role in Boston, MA.
Schedule: Monday - Friday | 8:30am - 5:00pm
Duration: Direct Hire
Compensation: $70,000 - $75,000 depending on experience, plus benefits
Our client, a top national defense litigation firm, is hiring a Legal Secretary to support their Boston team. This associate will be responsible for multi-attorney support and calendar management, preparing court filings, performing legal research, and retrieving medical records. Candidates must have 2+ years of relevant legal support experience (including e-filing and Westlaw legal research experience) and exceptional communication and organizational skills. Prior experience with medical malpractice defense or insurance defense is strongly preferred.
RESPONSIBILITIES:
Provide day-to-day administrative and legal support to litigation attorneys
Prepare, format, proofread, redact, and organize legal documents and exhibits
E-file documents in state and federal courts and ensure compliance with court rules and filing procedures
Maintain organized electronic and physical case files throughout the litigation lifecycle
Open and manage new matters; assist with ongoing case documentation
Manage attorney calendars, schedule depositions, hearings, meetings, and conferences
Coordinate with court personnel, clients, vendors, and third parties as needed
Assist with billing, including processing invoices, vendor bills, and check requests
Retrieve court decisions and filings through legal research and docketing platforms
Support document management using firm file-management systems and shared drives
QUALIFICATIONS:
Bachelor's Degree preferred
2-3 years of litigation support or legal administrative experience required, preferably working with civil defense teams
Experience in a medical malpractice defense or insurance defense setting preferred
Working knowledge of state and federal court procedures and e-filing systems
Familiarity with legal document management platforms (e.g., iManage or similar)
Experience using legal research and court-access tools (e.g., PACER, Westlaw or similar)
Strong proficiency in Microsoft Office (Word, Outlook, Excel)
Excellent organizational skills with strong attention to detail
Ability to multitask, prioritize deadlines, and work independently in a fast-paced environment
Strong written and verbal communication skills
Notary Public a plus, but not required
City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.
By submitting your resume to City Staffing, you are agreeing to receive text messages about employment opportunities. Reply with STOP to stop receiving messages. Message & Data rates may apply.
Director of Information Technology
Fall River, MA job
first PRO is now accepting resumes for a Director/SVP of IT in Fall River, MA. This is a direct hire role and onsite. Banking experience required.
PURPOSE: The IT Director is accountable and responsible for the oversight of IT Operations. The primary importance of this role is managing the delivery and support of key business applications. The IT Director will also lead the Vendor Management of standard end user and desktop support, systems infrastructure, and network management lead on a day-to-day basis by a competent 3rd party vendor.
The IT Director has responsibility to ensure the IT strategy is carried out to effectively support the Bank's business strategy, working with the various business lines to ensure technology is meeting the Bank's current and future needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Lead the Bank's efforts to leverage technology to enhance the Customer Banking experience as well as the productivity of Bank staff through better utilization of key / core business applications.
· Strong Project Management focus with emphasis on creating repeatable patterns of success in the consistent improvement of key / core business applications.
· Identify and implement IT process and change management process based on ITIL, where applicable, to ensure IT best practices are implemented and maintained for overall IT effectiveness.
· Overall Vendor Management of competent 3rd party / MSP for the administration of the Bank's local, wireless, Internet, telephone systems, and all related software programs and hardware.
Software Engineer in Test
Somerville, MA job
first PRO is now accepting resumes for a Software Engineer in Test role in Somerville, MA. This is a direct hire role with a hybrid workstyle.
Quality and Best Practices Champion
Promotes automation first approach to test plans that incorporate both positive and negative scenarios
Identifies functional interdependencies between squads that optimizes testing of related/dependent features that are cross-squad and cross-team
Participates and leads in postmortem activities to better understand and automate escapes and implement process improvements
Understands each tier of the testing pyramid and the how to use the different automation solutions for them
Helps ensure both stories and epics meet both Definition of Ready (DoR) and Definition of Done (DoD)
Applies test-first BDD and TDD best practices
EXPERIENCE/EDUCATIONAL REQUIREMENTS:
Bachelor's/Master's degree in the Hard Sciences (Computer Science, Math, Engineering preferred)
10+ years of software development or automation development or technical team leadership experience
Demonstrable experience with some of CI/CD, BDD/TDD, C#, Relational Databases and Python/JavaScript
Experience with performance tools like Neoload/JMeter/Etc
Familiarity with Playwright
Internship Opportunities - Summer 2026 - Mental Health Litigation Division - Statewide
Committee for Public Counsel Services job in Boston, MA
The Mental Health Litigation Division of CPCS is seeking applicants for Summer 2026 internship positions in our Civil Commitment trial offices located in Brockton, Northampton, Roxbury, and Worcester offices and in our Trial Panel Support unit in Boston. We are interested in law students both with and without SJC Rule 3:03 Certification for opportunities with the Mental Health Litigation Division.
We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.
Our Values
Courage • Accountability • Respect • Excellence
We stand with our Clients and the Community in the fight for Justice. We are dedicated to providing zealous advocacy, community-oriented defense and protection of fundamental constitutional and human rights. Our staff across the Commonwealth embodies a diverse group of people from different backgrounds, experiences, abilities, and perspectives. It is through these differences in age, ethnicity, geographic origin, race, faith, religion, and progressive values, that we are able to best serve our clients. Through our internship program we seek to hire, develop, and hopefully retain talented people from all backgrounds. We strongly encourage individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply.
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS attorneys to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.
DIVERSITY AND INCLUSION MISSION STATEMENT
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility each member of the CPCS community.
AGENCY OVERVIEW
The Committee for Public Counsel Services (CPCS) is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, child welfare, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS
Interested candidates should have a demonstrated commitment to the principle of zealous advocacy, community-oriented defense, and the protection of fundamental constitutional and human rights.
Candidates must also have access to:
* Reliable transportation or public transportation to travel to courts and hospitals, and,
* A personal computer with home internet access sufficient to work remotely.
APPLICATION INFORMATION
Interested applicants should submit (1) Resume, (2) Personal Mission Statement (no more than two pages detailing your interest in the internship, your personal qualities and background, and what draws you to this work, and (3) Writing Sample.
Applicants should specify preferred office locations for the Summer 2026 Internship Program.
Applications received prior to January 10, 2026 will be given preference.
INTERNSHIP FUNDING OPPORTUNITIES
CPCS has a limited number of paid internship opportunities for Summer 2026. In order to be considered, applicants may complete the following application: *****************************************************************
For students who are not selected for a paid internship, CPCS can work with students to support the receipt of externship credit or outside funding.
Responsibilities
MENTAL HEALTH LITIGATION DIVISION OVERVIEW
The Mental Health Litigation Division provides individuals with attorneys for Civil Commitment proceedings in the District and Superior Courts and provides attorneys for appointment by the Probate and Family Courts to represent persons in Guardianships and Substituted Judgment proceedings, including cases involving Conservatorship, Elder Abuse, the Validation of Health Care Proxies, Nursing Home Admission and Do Not Resuscitate orders. Civil Commitments are handled by both staff and private attorneys, while most cases in the Probate Court are handled by private panel attorneys.
In addition to our staff offices in Brockton, Roxbury, Northampton, and Worcester, the MHLD has attorneys in our trial support and oversight office and our training department. All our attorneys receive training in issues relating to mental health and the statutory and constitutional rights of our clients. The Mental Health Litigation Division offers interns a variety of experiences and assignments under the supervision of highly experienced attorneys.
Mental Health Commitment Defense Units
The MHLD offices located in Brockton, Northampton, Roxbury, and Worcester seeks interns and law coop students who have completed their 2L year and are or can be 3:03 certified to assist attorneys with representation of citizens facing involuntary civil commitment to mental health facilities, and involuntary medical treatment for mental illness, including the administration of anti-psychotic medications. 1Ls are welcome to intern with the commitment defense offices to assist with client calls, reviewing medical records and legal research. Interns in MHLD commitment offices will
* Shadow several attorneys during their internship,
* Develop a working understanding of G.L. c. 123 and the requirements for civil commitment, District and Municipal Court commitment proceedings, court-ordered medication proceedings, and the rules of evidence as applied in mental health cases,
* Visit clients and conduct interviews to obtain relevant information and ascertain the client's position on their pending petition(s)
* Work with independent medical experts including psychiatrists, psychologists, social service experts, and other mental health professionals as requested by staff attorneys,
* Work with attorneys to prepare motions for funds, motions for in person hearings, review medical records, direct examinations, cross-examination of Designated Forensic Psychologists and Psychiatrists and closing arguments,
* Develop research on race and equity issues in civil commitments and assist in developing a litigation guide for such issues, Conduct research into support for novel issues or arguments.
Mental Health Litigation Division Trial Panel Support Unit
The Mental Health Trial Panel Support Unit based in Boston supports and oversees the private panel attorneys handling civil commitments and probate court matters. TSOU seeks law students who have completed their 1L year to
* Conduct legal research on systemic and specific issues affecting clients with mental disabilities,
* Draft practice materials for attorneys representing clients in mental health matters,
* Handle intake line calls from patients and clients in mental health facilities and provide information about their legal status, assignment of counsel or referral,
* Trial Support interns also assist MHLD Training Unit attorneys to create and edit training materials, and to develop and maintain Mental Health online training and resource initiatives.
EEO Statement
The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang at ************************
Auto-ApplyInternship Opportunities - Summer 2026 - Children and Family Law Division - Statewide
Committee for Public Counsel Services job in Boston, MA
The Children and Family Law Division (CAFL) of CPCS is seeking applicants for Summer 2026 internship positions across the Commonwealth. We are interested in law students (both with and without SJC Rule 3:03 Certification), graduate students, and undergraduate students for opportunities with the Children and Family Law Division.
We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.
Our Values
Courage • Accountability • Respect • Excellence
We stand with our Clients and the Community in the fight for Justice. We are dedicated to providing zealous advocacy, community-oriented defense and protection of fundamental constitutional and human rights. Our staff across the Commonwealth embodies a diverse group of people from different backgrounds, experiences, abilities, and perspectives. It is through these differences in age, ethnicity, geographic origin, race, faith, religion, and progressive values, that we are able to best serve our clients. Through our internship program we seek to hire, develop, and hopefully retain talented people from all backgrounds. We strongly encourage individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply.
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS attorneys to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.
DIVERSITY AND INCLUSION MISSION STATEMENT
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility each member of the CPCS community.
AGENCY OVERVIEW
The Committee for Public Counsel Services (CPCS) is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, child welfare, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.
CHILDREN AND FAMILY LAW DIVISION OVERVIEW
Children & Family Law Division
Interns will assist lawyers and work closely with social workers to represent children and parents in cases in which the Department of Children and Families (DCF) removes children from their homes because of claims of neglect or abuse. This unit also provides lawyers to children and parents in child requiring assistance (CRA) cases. Interns will have significant client contact through client interviews and home/placement visits, assist in case investigations, serviced advocacy on behalf of clients, negotiations with opposing counsel, legal research and writing for motion arguments, custody hearings, and termination parental rights trials, review of pre-trial discovery and DCF case files, attendance in education-related matters (suspension and IEP hearings), and appearances in Juvenile Court on behalf of CRA clients.
Children & Family Law Division (CAFL) Private Counsel Appellate Panel Unit
Interns will assist lawyers representing indigent parents and children in child welfare/family regulation appellate matters. Lawyers in this unit are also available to advise CAFL staff attorneys on appellate issues that arise in trial matters. Interns will have the opportunity to assist with trainings, conduct clinical research and writing, and strategize with attorneys about appellate issues.
Children and Family (CAFL) Appeals Unit
Interns will assist lawyers representing indigent parents and children in child welfare/family regulation appellate matters. Lawyers in this unit are also available to advise CAFL staff attorneys on appellate issues that arise in trial matters. Interns will have the opportunity to assist with trainings, conduct clinical research and writing, and strategize with attorneys about appellate issues.
Children and Family (CAFL) Family Justice Advocates (FJA) - Conflicts Office
Interns will assist lawyers and work closely with social workers to represent children and parents in cases in which the Department of Children and Families (DCF) removes children from their homes because of claims of neglect or abuse. This unit also provides lawyers to children and parents in child requiring assistance (CRA) cases. Interns will have significant client contact through client interviews and home/placement visits, assist in case investigations, serviced advocacy on behalf of clients, negotiations with opposing counsel, legal research and writing for motion arguments, custody hearings, and termination parental rights trials, review of pre-trial discovery and DCF case files, attendance in education-related matters (suspension and IEP hearings), and appearances in Juvenile Court on behalf of CRA clients.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS
Interested candidates should have a demonstrated commitment to the principle of zealous advocacy, community-oriented defense, and the protection of fundamental constitutional and human rights.
Candidates must also:
Have access to reliable transportation in order to travel to courts, clients, and investigation locations that are not easily accessible by public transportation.
APPLICATION INFORMATION
Interested applicants should submit (1) Resume, (2) Personal Mission Statement (no more than two pages detailing your interest in the internship, your personal qualities and background, and what draws you to this work, and (3) Writing Sample.
Applicants should specify preferred office locations for the Summer 2026 Internship Program.
Applications received prior to January 10, 2026 will be given preference.
INTERNSHIP FUNDING OPPORTUNITIES
CPCS has a limited number of paid internship opportunities for Summer 2026. In order to be considered, applicants may complete the following application: *****************************************************************
For students who are not selected for a paid internship, CPCS can work with students to support the receipt of externship credit or outside funding.
Responsibilities
OVERVIEW OF REGIONS AND CAFL OFFICE LOCATIONS
SOUTHEAST REGION
The Southeast Region is home to an ethnically, racially, and linguistically diverse population of immigrants dating back to the 19
th
century whaling industry. Brockton known as the “City of Champions” because it was home to former undefeated heavyweight boxing champion, Rocky Marciano, and middleweight boxing champion Marvin Hagler. Fall River was once the leading textile manufacturer center in the country and maintains the world's largest collection of World War II naval vessels at Battleship Cove. New Bedford is home to the Whaling National Historic Park. Hyannis is known as the gateway to esteemed Cape Cod and is home to the iconic Kennedy family compound. The area offers beautiful sand beaches, numerous state parks, and quaint towns with picturesque harbors.
The Southeast Region of CPCS includes Children and Family Law Division office locations in Brockton, Hyannis, and Fall River.
NORTHEAST REGION
The Northeast Region is filled with history. Lowell is known as the birthplace of the American Industrial Revolution for its textile manufacturing with many of these historic manufacturing sites preserved by the National Park Service. During the Cambodian genocide, the city took in an influx of refugees, leading to Lowell having the second largest Cambodian-American population in the country. Salem is one of the most significant seaports in early American history and it is well-known for its role as the location of the Salem Witch Trials.
The Northeast Region of CPCS includes Children and Family Law Division office locations in Lowell and Salem.
WEST REGION
The West Region has a diverse topography from the Berkshire Mountains to the banks of the Connecticut River. The region is home to 22 colleges/universities which is the 2
nd
highest concentration of higher learning institutions aside from the Boston Metropolitan area. The area has long been patronized by artists and is recognized for the Eric Carle Museum, Tanglewood, and Norman Rockwell Museum. The area is famous for all of its “first innovations” including basketball, volleyball, American gas-powered automobile, motorcycle company, commercial radio station, use of integrated parts in manufacturing, railroad sleep car, and the American dictionary. The city of Worcester became a center for the American Revolution that was recognized for his industry and as a result attracted many immigrants of European descent. The city of Springfield was designated by George Washington for an Armory that became the site of Shay's Rebellion and is now a national park and site to the world's largest collection of historic American firearms. The city played a pivotal role in the Civil War as a stop for the Underground Railroad.
The West Region of CPCS includes Children and Family Law Division office locations in Worcester, Pittsfield, Springfield, and Northampton. Children and Family Law Appeals office location in Worcester. Family Justice Advocates (FJA) office locations in Worcester and Springfield.
CENTRAL REGION
The Central Region is famous for its rich history. Boston is not only the capital of the Commonwealth but one of the oldest municipalities in the United States and the scene of several significant events in the American Revolution, such as the Boston Massacre, the Boston Tea Party, Battle of Bunker Hill, and the Siege of Boston. It was a port and manufacturing hub and a center of education and culture, as well as home to the first public park, public school, and subway system in the United States. The area is home to professional sports teams, including Boston Bruins, Boston Celtics, and the Boston Red Sox. The city of Roxbury is known to serve as the “heart of black culture in Boston” and is home to an extremely diverse population.
The Central Region of CPCS includes Children and Family Law Division office locations in Boston.
EEO Statement
The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang at ************************
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