Case Manager jobs at Common Ground

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care PFNYC provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. This position has a 35-hour work week. ESSENTIAL DUTIES: Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals Conduct psychosocial evaluations Connect clients to psychiatric services Connect clients to medical treatment and substance use treatment facilities when applicable Obtain identification, public benefits, and other applicable income sources for clients Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans Prepare all documentation for housing applications Assist and counsel clients in the process of obtaining permanent housing Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations Escort clients to appointments when needed Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures Performs other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's Degree or equivalent work experience Two years of experience working with homeless adults and substance abuse issues preferred Experience with harm reduction and motivational interviewing techniques strongly preferred Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs Excellent writing and communication skills Bilingual Spanish/English is preferred

Crisis Services is looking to add a Domestic Violence / Sexual Assault Case Manager to our Advocate Department's Case Management and Prevention Team. We are seeking professionals with public health, human services, social work, or education degrees who are interested in supporting our mission to provide support to anyone in need. This position is co-located at the Erie County Sherriff's Office. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: * Competitive pay including regular annual increases * Paid training and professional development opportunities * CWA Local 1122 union membership * Generous paid time off and paid meal breaks * Employee self-care and wellness supports including Calm app subscription for all employees and their family members * Quiet Room, Exercise Room and Lactation Room onsite * Great health insurance coverage w/generous employer premium contribution * $300/year Flexible Spending Account provided by agency * Access to dental, vision and other ancillary insurance coverage options * 403(b) plan w/employer match after one year of service * Eligibility for Public Service Loan Forgiveness program About this opportunity: The Advocate Department of Crisis Services is Erie County's Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse. The Domestic Violence / Sexual Assault Case Manager will provide crisis intervention, case management, advocacy and follow-up services to survivors of domestic violence and sexual assault, with a focus on the Erie County Sherriff's Office jurisdiction. Such response is intended to reduce trauma, promote offender accountability and facilitate healing. The Case Manager will provide personal and criminal justice advocacy and accompaniment for survivors of domestic violence and sexual assault. Additional support for survivors may be provided during presentation at Erie County emergency departments, other Erie County police precincts, and/or court proceedings. The Case Manager will assist with linkages between law enforcement, the district attorney's office and other community-based agencies working with domestic violence and sexual assault survivors. Job Type: * Full Time, 40 hours/week Pay: * $22.04 - $25.81 per hour Schedule: * Monday through Friday, typically 8a-4p or 9a-5p. * Some evening and/or weekend hours, as needed. * Hospital On-Call is required for this position outside of the regularly scheduled 40 hours per week. A minimum of 48 on-call hours and a maximum of 96 on-call hours per month is required. When on-call, staff may be activated which requires staff to respond to local county emergency rooms to provide crisis intervention and supportive services to survivors of domestic violence, sexual assault, family violence and/or elder abuse and/or provide support to volunteers who are on-call for the Hospital Response Program. Work Setting: * Onsite at Erie County Sheriff's Office, 10 Delaware Ave, Buffalo, NY What you will bring: * Bachelor's Degree or Master's degree from an accredited college and/or university in human services, public health, social work or related field, or equivalent experience * A minimum of 6 months' relevant work experience preferably providing direct services in domestic/family violence response and/or prevention work * Demonstrated knowledge of domestic violence dynamics and effects, public awareness and crisis intervention services * Clear and calm judgment centered on survivors and ability to maintain ethical boundaries with clients * Skilled in strategic and diplomatic collaboration * Knowledge of practices and principles of empowerment * A high degree of compassion, discretion and understanding for clients * Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records * Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment * A valid NYS driver's license with a clean driving record and access to reliable automobile Ready for the toughest job you'll love coming back to? Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency to prioritize mental wellbeing above all else. Crisis Services promotes personal growth and success not only for those who seek our services, but for those that work with us every day. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Crisis Services is looking to add a Domestic Violence Case Manager to our Advocate Department's Case Management and Prevention Team. We are seeking professionals with public health, human services, social work, or education degrees who are interested in supporting our mission to provide support to anyone in need. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: * Competitive pay including regular annual increases * Paid training and professional development opportunities * CWA Local 1122 union membership * Generous paid time off and paid meal breaks * Employee self-care and wellness supports including Calm app subscription for all employees and their family members * Quiet Room, Exercise Room and Lactation Room onsite * Great health insurance coverage w/generous employer premium contribution * $300/year Flexible Spending Account provided by agency * Access to dental, vision and other ancillary insurance coverage options * 403(b) plan w/employer match after one year of service * Eligibility for Public Service Loan Forgiveness program About this opportunity: The Advocate Department of Crisis Services is Erie County's Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse. The Domestic Violence Case Manager provides crisis intervention, case management, advocacy and follow-up services to survivors of domestic and family violence. This individual will provide personal and criminal justice advocacy and accompaniment for survivors of domestic violence. Additional support for survivors may be provided during presentation at Erie County emergency departments, police precincts, and/or court proceedings. The Case Manager will assist with linkages between law enforcement, the district attorney's office and other community-based agencies working with domestic violence survivors. Job Type: * Full Time, 40 hours/week Pay: * $21.61 - $25.30 per hour (increasing to $22.04 - $25.81 per hour in January 2026) Schedule: * Monday through Friday * Some evening and/or weekend hours, as needed, and required on-call responsibilities. Work Setting: * Onsite at Crisis Services, 100 River Rock Road, Suite 300, Buffalo, NY What you will bring: * Bachelor's Degree or Master's degree from an accredited college and/or university in human services, public health, social work or related field, or equivalent experience * A minimum of 6 months' relevant work experience preferably providing direct services in domestic/family violence response and/or prevention work * Demonstrated knowledge of domestic violence dynamics and effects, public awareness and crisis intervention services * Clear and calm judgment centered on survivors and ability to maintain ethical boundaries with clients * Skilled in strategic and diplomatic collaboration * Knowledge of practices and principles of empowerment * A high degree of compassion, discretion and understanding for clients * Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records * Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment * A valid NYS driver's license with a clean driving record and access to reliable automobile Ready for the toughest job you'll love coming back to? Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency to prioritize mental wellbeing above all else. Crisis Services promotes personal growth and success not only for those who seek our services, but for those that work with us every day. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Job Details Suicide Prevention & Crisis Service, Inc. - Buffalo, NY Full Time 4 Year Degree $20.58 - $24.10 Hourly Negligible DayDomestic Violence Case Manager Crisis Services is looking to add a Domestic Violence Case Manager to our Advocate Department's Case Management and Prevention Team. We are seeking professionals with public health, human services, social work, or education degrees who are interested in supporting our mission to provide support to anyone in need. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: Competitive pay including regular annual increases Paid training and professional development opportunities CWA Local 1122 union membership Generous paid time off and paid meal breaks Employee self-care and wellness supports including Calm app subscription for all employees and their family members Quiet Room, Exercise Room and Lactation Room onsite Great health insurance coverage w/generous employer premium contribution $300/year Flexible Spending Account provided by agency Access to dental, vision and other ancillary insurance coverage options 403(b) plan w/employer match after one year of service Eligibility for Public Service Loan Forgiveness program About this opportunity: The Advocate Department of Crisis Services is Erie County's Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse. The Domestic Violence Case Manager provides crisis intervention, case management, advocacy and follow-up services to survivors of domestic and family violence. This individual will provide personal and criminal justice advocacy and accompaniment for survivors of domestic violence. Additional support for survivors may be provided during presentation at Erie County emergency departments, police precincts, and/or court proceedings. The Case Manager will assist with linkages between law enforcement, the district attorney's office and other community-based agencies working with domestic violence survivors. Job Type: Full Time, 40 hours/week Pay: $21.61 - $25.30 per hour Schedule: Monday through Friday Some evening and/or weekend hours, as needed, and required on-call responsibilities. Work Setting: Onsite at Crisis Services, 100 River Rock Road, Suite 300, Buffalo, NY What you will bring: Bachelor's Degree or Master's degree from an accredited college and/or university in human services, public health, social work or related field, or equivalent experience A minimum of 6 months' relevant work experience preferably providing direct services in domestic/family violence response and/or prevention work Demonstrated knowledge of domestic violence dynamics and effects, public awareness and crisis intervention services Clear and calm judgment centered on survivors and ability to maintain ethical boundaries with clients Skilled in strategic and diplomatic collaboration Knowledge of practices and principles of empowerment A high degree of compassion, discretion and understanding for clients Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment A valid NYS driver's license with a clean driving record and access to reliable automobile Ready for the toughest job you'll love coming back to? Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency to prioritize mental wellbeing above all else. Crisis Services promotes personal growth and success not only for those who seek our services, but for those that work with us every day. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. This position has a 35-hour work week. ESSENTIAL DUTIES: Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals, Conduct psychosocial evaluations Connect clients to psychiatric services Connect clients to medical treatment and substance use treatment facilities when applicable Obtain identification, public benefits, and other applicable income sources for clients Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans Prepare all documentation for housing applications Assist and counsel clients in the process of obtaining permanent housing Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations Escort clients to appointments when needed Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures Performs other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's Degree or equivalent work experience Two years of experience working with homeless adults Experience with harm reduction and motivational interviewing techniques strongly preferred Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs

Located in Greenpoint, Brooklyn, the Continental Safe Haven is comprised of 145 beds for individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. Continental Safe Haven offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing. Reporting to the Clinical Coordinator, the Case Manager, Transitional Housing will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. This position has a 35-hour work week. ESSENTIAL DUTIES: Provide direct services to a caseload of approximately 15 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals Conduct psychosocial evaluations Connect clients to psychiatric services Connect clients to medical treatment and substance use treatment facilities when applicable Obtain identification, public benefits, and other applicable income sources for clients Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans Prepare all documentation for housing applications Assist and counsel clients in the process of obtaining permanent housing Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations Escort clients to appointments when needed Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures Performs other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's Degree or equivalent work experience Two years of experience working with homeless adults and substance abuse issues preferred Experience with harm reduction and motivational interviewing techniques strongly preferred Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs Excellent writing and communication skills Bilingual Spanish/English is preferred

Job Title: MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply! About us: Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more. Day in the Life * Provide crisis support to 988 callers * Login to helpline applications * Respond to incoming calls of varying crisis nature * Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc. * Employ de-escalation techniques to assist callers in crisis * Take Michigan calls from the National Suicide Prevention helpline and 988 helpline * Coordinate with EMS or police to complete active rescue as needed * Document each encounter while in-call * Conduct follow-up calls to ensure successful access to services * Collaborate with Shift Supervisor and other MiCAL staff to provide or receive support * Maintain high level confidentiality while performing all duties * Fulfill any additional duties as assigned - Uphold strict confidentiality in all tasks performed What you need to apply * High School Diploma or GED equivalent * Minimum 1 year of work or volunteer experience in a mental health/crisis services field, or equivalent education/training * At-home high speed internet on a private network * A private, HIPAA compliant, dedicated office space What makes us different * Non-Profit mission-driven, person-focused environment * 100-hour Crisis Intervention training * Opportunity for professional growth * Team oriented environment * An organizational culture of mental and behavioral health support for all For your hard work * Generous Paid Time Off * Shift premiums * Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc.) * Competitive wages Our Mission Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone. Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors. See full job description here: ********************************************************************************************************** FkgH Find out more at *****************************

Job Details Suicide Prevention & Crisis Service, Inc. - Buffalo, NY Full Time Graduate Degree $36.05 - $42.21 Hourly Road Warrior DayLMSW/LMHC - Mobile Crisis Counselors with 3-day work week Crisis Services is now hiring Social Workers and Mental Health Counselors interested in working three (3) 10-hour days/week with full-time benefits as part of our team of Community Outreach crisis intervention professionals. This is an exciting opportunity that provides a competitive hourly rate while helping to protect time outside of work for people fulfilling this critical role. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: Competitive pay with regular annual increases Paid training and professional development Regular clinical supervision Reimbursement of initial licensure/permit fees CWA Local 1122 Union membership Generous Paid Time Off and paid meal breaks Employee self-care and wellness supports including Calm app subscriptions Quiet Room, Exercise Room and Lactation Room onsite Great health insurance coverage w/generous employer premium contribution Mileage reimbursement Access to dental, vision, life, disability and critical illness insurance coverage $300 Flexible Spending Account 403(b) plan w/employer match after 1st year Eligibility for Public Service Loan Forgiveness program About this opportunity: Mobile Crisis Counselors are part of our Emergency Mental Health Response Services team. These Master's-level Social Workers and Mental Health Counselors are responsible for providing on-site crisis intervention and assessments to individuals in crisis or emergency mental health situations in the community. The primary goals of this program are client safety, suicide prevention, and hospital diversion. Job Types: Part-Time (30 hours per week) Pay: Starting at $56,233 annually, with additional earning potential for on-call hours; exact pay rate will be determined based on prior experience and education levels according to collective bargaining agreement. Additional pay provided for candidates with bilingual skills, as applicable to position. Schedule: 30 hours/week Three (3) 10-hour days/week Sunday-Tuesday or Thursday-Saturday, 9am-7pm (11am-9pm every 3rd month) Work Setting: A portion of the work for this position can be done from a home office, but responsibilities are primarily based onsite and at locations across Erie County. What you will bring to this position: Master's degree in Social Work or Mental Health Counseling, and Licensure/permit or permit-eligibility in Social Work or Mental Health Counseling One (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting. A valid NYS driver's license and access to a usable vehicle. Ready for the toughest job you'll love coming back to? Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Job Details Suicide Prevention & Crisis Service, Inc. - Buffalo, NY Full Time 4 Year Degree $21.61 - $25.30 Hourly Road Warrior DayCampus Advocate - Sexual Assault and Domestic Violence - FT/ Crisis Services is looking to add full-time and part-time Sexual Assault and Domestic Violence Campus Advocates to our Advocate Department's Case Management and Prevention Team. We are seeking professionals with public health, human services, social work, or education degrees who are interested in supporting our mission to provide support to anyone in need. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: Competitive pay including regular annual increases Paid training and professional development opportunities CWA Local 1122 union membership Generous paid time off and paid meal breaks Employee self-care and wellness supports including Calm app subscription for all employees and their family members Quiet Room, Exercise Room and Lactation Room onsite Great health insurance coverage w/generous employer premium contribution $300/year Flexible Spending Account provided by agency Access to dental, vision and other ancillary insurance coverage options 403(b) plan w/employer match after one year of service Eligibility for Public Service Loan Forgiveness program About this opportunity: The Advocate Department of Crisis Services is Erie County's Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse. Campus Advocates provide crisis intervention, case management, advocacy, and follow-up services to a small caseload of survivors of sexual assault, domestic violence, and/or stalking across local college campus. They collaborate with police (campus and local), district attorneys, and other campus-based and/or community-based agencies to serve student and staff survivors. This position is also responsible for developing and implementing data-driven prevention education curricula, as well as social media content, to promote social norms and build capacity to foster a community of hopefulness, safety, and shared responsibility to prevent interpersonal violence across the Social Ecological Model (SEM). Job Type: Full- and Part-Time positions available Pay: $21.61 - $25.30 per hour Schedule: Monday through Friday Some evening and/or weekend hours, as needed, and required on-call responsibilities. Work Setting: Onsite at Crisis Services, 100 River Rock Road, Suite 300, Buffalo, NY Co-location at local college campuses Hybrid Remote/Onsite Schedule may be available What you will bring: Bachelor's Degree or Master's degree from an accredited college and/or university in human service field, public health, social work or education. A minimum of 6 months' relevant work experience preferably providing direct services in domestic/sexual violence response and/or prevention work. Experience in public speaking, community education, or training facilitation strongly preferred. Ability to work with and mobilize a wide variety of stakeholders and experience in higher education a plus. Experience relating to and engaging with diverse populations in a variety of settings. Valid NYS driver's license is required with a clean driving record and access to reliable automobile. Ready for the toughest job you'll love coming back to? Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency to prioritize mental wellbeing above all else. Crisis Services promotes personal growth and success not only for those who seek our services, but for those that work with us every day. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Crisis Services is looking to add full-time and part-time Sexual Assault and Domestic Violence Campus Advocates to our Advocate Department's Case Management and Prevention Team. We are seeking professionals with public health, human services, social work, or education degrees who are interested in supporting our mission to provide support to anyone in need. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: * Competitive pay including regular annual increases * Paid training and professional development opportunities * CWA Local 1122 union membership * Generous paid time off and paid meal breaks * Employee self-care and wellness supports including Calm app subscription for all employees and their family members * Quiet Room, Exercise Room and Lactation Room onsite * Great health insurance coverage w/generous employer premium contribution * $300/year Flexible Spending Account provided by agency * Access to dental, vision and other ancillary insurance coverage options * 403(b) plan w/employer match after one year of service * Eligibility for Public Service Loan Forgiveness program About this opportunity: The Advocate Department of Crisis Services is Erie County's Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse. Campus Advocates provide crisis intervention, case management, advocacy, and follow-up services to a small caseload of survivors of sexual assault, domestic violence, and/or stalking across local college campus. They collaborate with police (campus and local), district attorneys, and other campus-based and/or community-based agencies to serve student and staff survivors. This position is also responsible for developing and implementing data-driven prevention education curricula, as well as social media content, to promote social norms and build capacity to foster a community of hopefulness, safety, and shared responsibility to prevent interpersonal violence across the Social Ecological Model (SEM). Job Type: * Full- and Part-Time positions available Pay: * $21.61 - $25.30 per hour (pay rates increasing to $22.04 - $25.81 per hour starting in January 2026) Schedule: * Monday through Friday * Some evening and/or weekend hours, as needed, and required on-call responsibilities. Work Setting: * Onsite at Crisis Services, 100 River Rock Road, Suite 300, Buffalo, NY * Co-location at local college campuses * Hybrid Remote/Onsite Schedule may be available What you will bring: * Bachelor's Degree or Master's degree from an accredited college and/or university in human service field, public health, social work or education. * A minimum of 6 months' relevant work experience preferably providing direct services in domestic/sexual violence response and/or prevention work. * Experience in public speaking, community education, or training facilitation strongly preferred. * Ability to work with and mobilize a wide variety of stakeholders and experience in higher education a plus. * Experience relating to and engaging with diverse populations in a variety of settings. * Valid NYS driver's license is required with a clean driving record and access to reliable automobile. Ready for the toughest job you'll love coming back to? Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency to prioritize mental wellbeing above all else. Crisis Services promotes personal growth and success not only for those who seek our services, but for those that work with us every day. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Job Details Suicide Prevention & Crisis Service, Inc. - Buffalo, NY Full Time 4 Year Degree $25.75 - $30.15 Hourly Road Warrior DayMobile Crisis Counselor Crisis Services is looking to add to our team of community outreach counselors. We are seeking early-career and experienced Mobile Crisis Counselors who are interested in supporting our mission to provide crisis support to anyone in need. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: Competitive pay with regular annual increases Paid training and professional development Reimbursement of initial licensure/permit fees CWA Local 1122 Union membership Generous Paid Time Off and paid meal breaks Employee self-care and wellness supports including Calm app subscriptions Quiet Room, Exercise Room and Lactation Room onsite Great health insurance coverage w/generous employer premium contribution Mileage reimbursement Access to dental, vision, life, disability and critical illness insurance coverage $300 Flexible Spending Account 403(b) plan w/employer match after 1st year Eligibility for Public Service Loan Forgiveness program About this opportunity: Mobile Crisis Counselors in the Emergency Mental Health Response Services Program are responsible for providing on-site crisis intervention and assessments to individuals in crisis or emergency mental health situations in the community. The primary goals of this program are client safety, suicide prevention, and hospital diversion. Job Type: Full-Time Pay: $25.75 - $30.15 per hour; exact pay rate will be determined based on prior experience and education levels according to collective bargaining agreement. Schedule: Four (4) 10-hr shifts per week Wednesday - Saturday, 9am - 7pm (11am - 9pm every 3rd month) On-Call - This position requires paid on-call shifts in addition to regularly scheduled hours consistent with program needs and collective bargaining agreement. If activated while on-call, time is compensated at the overtime rate of pay. Work Setting: Community-based Hybrid What you will bring to this position: Bachelor's degree in social work, psychology, or other human service-related job field plus one (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting, OR Associate's degree in human services-related field from an accredited educational institution plus a minimum of three (3) years of applicable professional experience. A valid NYS driver's license. Access to a reliable vehicle with at least the minimum amount of automobile insurance required by New York State. Ready for the toughest job you'll love coming back to? Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Crisis Services is looking to add to our team of community outreach counselors. We are seeking early-career and experienced Mobile Crisis Counselors who are interested in supporting our mission to provide crisis support to anyone in need. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: * Competitive pay with regular annual increases * Paid training and professional development * Reimbursement of initial licensure/permit fees * CWA Local 1122 Union membership * Generous Paid Time Off and paid meal breaks * Employee self-care and wellness supports including Calm app subscriptions * Quiet Room, Exercise Room and Lactation Room onsite * Great health insurance coverage w/generous employer premium contribution * Mileage reimbursement * Access to dental, vision, life, disability and critical illness insurance coverage * $300 Flexible Spending Account * 403(b) plan w/employer match after 1st year * Eligibility for Public Service Loan Forgiveness program About this opportunity: Mobile Crisis Counselors in the Emergency Mental Health Response Services Program are responsible for providing on-site crisis intervention and assessments to individuals in crisis or emergency mental health situations in the community. The primary goals of this program are client safety, suicide prevention, and hospital diversion. Job Type: * Full-Time Pay: * $25.75 - $30.15 per hour*; exact pay rate will be determined based on prior experience and education levels according to collective bargaining agreement. * Rates increasing to $26.26 - $30.75 per hour in 2026 Schedule: * Four (4) 10-hr shifts per week * Wednesday - Saturday or Sunday - Wednesday, 9am - 7pm (11am - 9pm every 3rd month) * On-Call - This position requires paid on-call shifts in addition to regularly scheduled hours consistent with program needs and collective bargaining agreement. If activated while on-call, time is compensated at the overtime rate of pay. Work Setting: * Community-based * Hybrid What you will bring to this position: * Bachelor's degree in social work, psychology, or other human service-related job field plus one (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting, OR * Associate's degree in human services-related field from an accredited educational institution plus a minimum of three (3) years of applicable professional experience. * A valid NYS driver's license. * Access to a reliable vehicle with at least the minimum amount of automobile insurance required by New York State. Ready for the toughest job you'll love coming back to? Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Crisis Services is now hiring Social Workers and Mental Health Counselors interested in working three (3) 10-hour days/week with full-time benefits as part of our team of Community Outreach crisis intervention professionals. This is an exciting opportunity that provides a competitive hourly rate while helping to protect time outside of work for people fulfilling this critical role. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. What we offer: * Competitive pay with regular annual increases * Paid training and professional development * Regular clinical supervision * Reimbursement of initial licensure/permit fees * CWA Local 1122 Union membership * Generous Paid Time Off and paid meal breaks * Employee self-care and wellness supports including Calm app subscriptions * Quiet Room, Exercise Room and Lactation Room onsite * Great health insurance coverage w/generous employer premium contribution * Mileage reimbursement * Access to dental, vision, life, disability and critical illness insurance coverage * $300 Flexible Spending Account * 403(b) plan w/employer match after 1st year * Eligibility for Public Service Loan Forgiveness program About this opportunity: Mobile Crisis Counselors are part of our Emergency Mental Health Response Services team. These Master's-level Social Workers and Mental Health Counselors are responsible for providing on-site crisis intervention and assessments to individuals in crisis or emergency mental health situations in the community. The primary goals of this program are client safety, suicide prevention, and hospital diversion. Job Types: * Part-Time (30 hours per week) Pay: * Starting at $56,233 annually*, with additional earning potential for on-call hours; exact pay rate will be determined based on prior experience and education levels according to collective bargaining agreement. * Starting annual rate increasing to $57, 358 in 2026 * Additional pay provided for candidates with bilingual skills, as applicable to position. Schedule: * 30 hours/week * Three (3) 10-hour days/week * Sunday-Tuesday or Thursday-Saturday, 9am-7pm (11am-9pm every 3rd month) Work Setting: * A portion of the work for this position can be done from a home office, but responsibilities are primarily based onsite and at locations across Erie County. What you will bring to this position: * Master's degree in Social Work or Mental Health Counseling, and * Licensure/permit or permit-eligibility in Social Work or Mental Health Counseling * One (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting. * A valid NYS driver's license and access to a usable vehicle. Ready for the toughest job you'll love coming back to? Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference. EEO STATEMENT: Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

The Prince George Located in Manhattan, The Prince George offers 416 units of permanent supportive housing to low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including some with mental illness. The Center for Urban Community Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services. Built in 1904, The Prince George was once one of New York City's premier hotels and is now listed on the National Register of Historic Places. Housing Advocate The Housing Advocate works with street homeless conducting street outreach with the objective of engaging individuals to determine their eligibility for Street to Home services and to help secure appropriate housing solutions for all people who are street homeless. If chronic, the Housing Advocate will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards permanent housing. If not chronic, Housing Advocate will utilize available resources to secure other housing placements. The Housing Advocate will always work with a partner and will spend most of the shift in an automobile conducting street outreach. The incumbent will respond to 311 calls and community concerns; participate in Code Blue and Code Red alerts; identify new hotspots/encampments and work to eradicate existing hot spots/encampments; conduct a bi-annual vulnerability index on all clients in their catchment area; and enter all required data into outreach database(s). This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: Engage with all persons on the street who appear homeless Create and maintain active registry of chronic homeless clients; non-chronic included in registry Conduct vulnerability assessment Attend clinical supervision and training Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision Liaison with other service providers on behalf of clients Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies Respond to 311 calls Participate in Code Blue/Red Monitor encampments Performs other related duties as assigned MINIMUM QUALIFICATIONS: Two years related work experience Bachelor's degree or equivalent education and experience Knowledgeable about local benefit agencies and familiarity with substance abuse, mental health, and employment issues Strong oral and written communication skills Proficiency with Microsoft Office Suite and electronic record keeping Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment Must maintain a good driving record (as defined by the organization) is a condition of employment Bi-lingual (English/Spanish) preferred

The Housing Advocate works with street homeless conducting street outreach with the objective of engaging individuals to determine their eligibility for Street to Home services and to help secure appropriate housing solutions for all people who are street homeless. If chronic, the Housing Advocate will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards permanent housing. If not chronic, Housing Advocate will utilize available resources to secure other housing placements. The Housing Advocate will always work with a partner and will spend most of the shift in an automobile conducting street outreach. The incumbent will respond to 311 calls and community concerns; participate in Code Blue and Code Red alerts; identify new hotspots/encampments and work to eradicate existing hot spots/encampments; conduct a bi-annual vulnerability index on all clients in their catchment area; and enter all required data into outreach database(s). This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: Engage with all persons on the street who appear homeless Create and maintain active registry of chronic homeless clients; non-chronic included in registry Conduct vulnerability assessment Attend clinical supervision and training Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision Liaison with other service providers on behalf of clients Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies Respond to 311 calls Participate in Code Blue/Red Monitor encampments Performs other related duties as assigned MINIMUM QUALIFICATIONS: Two years related work experience Bachelor's degree or equivalent education and experience Knowledgeable about local benefit agencies and familiarity with substance abuse, mental health, and employment issues Strong oral and written communication skills Proficiency with Microsoft Office Suite and electronic record keeping Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment Must maintain a good driving record (as defined by the organization) is a condition of employment Bi-lingual (English/Spanish) preferred

The Housing Advocate works with street homeless conducting street outreach with the objective of engaging individuals to determine their eligibility for Street to Home services and to help secure appropriate housing solutions for all people who are street homeless. If chronic, the Housing Advocate will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards permanent housing. If not chronic, Housing Advocate will utilize available resources to secure other housing placements. The Housing Advocate will always work with a partner and will spend most of the shift in an automobile conducting street outreach. The incumbent will respond to 311 calls and community concerns; participate in Code Blue and Code Red alerts; identify new hotspots/encampments and work to eradicate existing hot spots/encampments; conduct a bi-annual vulnerability index on all clients in their catchment area; and enter all required data into outreach database(s). This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: Engage with all persons on the street who appear homeless Create and maintain active registry of chronic homeless clients; non-chronic included in registry Conduct vulnerability assessment Attend clinical supervision and training Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision Liaison with other service providers on behalf of clients Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies Respond to 311 calls Participate in Code Blue/Red Monitor encampments Performs other related duties as assigned MINIMUM QUALIFICATIONS: Two years related work experience Bachelor's degree or equivalent education and experience Knowledgeable about local benefit agencies and familiarity with substance abuse, mental health, and employment issues Strong oral and written communication skills Proficiency with Microsoft Office Suite and electronic record keeping Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment Must maintain a good driving record (as defined by the organization) is a condition of employment Bi-lingual (English/Spanish) preferred

Breaking Ground's Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who Breaking Ground places remain stably housed. The Housing Advocate works with street homeless conducting street outreach with the objective of engaging individuals to determine their eligibility for Street to Home services and to help secure appropriate housing solutions for all people who are street homeless. If chronic, the Housing Advocate will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards permanent housing. If not chronic, Housing Advocate will utilize available resources to secure other housing placements. The Housing Advocate will always work with a partner and will spend most of the shift in an automobile conducting street outreach. The incumbent will respond to 311 calls and community concerns; participate in Code Blue and Code Red alerts; identify new hotspots/encampments and work to eradicate existing hot spots/encampments; conduct a bi-annual vulnerability index on all clients in their catchment area; and enter all required data into outreach database(s). This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: Engage with all persons on the street who appear homeless Create and maintain active registry of chronic homeless clients; non-chronic included in registry Conduct vulnerability assessment Attend clinical supervision and training Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision Liaison with other service providers on behalf of clients Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies Respond to 311 calls Participate in Code Blue/Red Monitor encampments Performs other related duties as assigned MINIMUM QUALIFICATIONS: Two years related work experience Bachelor's degree or equivalent education and experience Knowledgeable about local benefit agencies and familiarity with substance abuse, mental health, and employment issues Strong oral and written communication skills Proficiency with Microsoft Office Suite and electronic record keeping Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment Must maintain a good driving record (as defined by the organization) is a condition of employment Bi-lingual (English/Spanish) preferred

The Housing Advocate works with street homeless conducting street outreach with the objective of engaging individuals to determine their eligibility for Street to Home services and to help secure appropriate housing solutions for all people who are street homeless. If chronic, the Housing Advocate will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards permanent housing. If not chronic, Housing Advocate will utilize available resources to secure other housing placements. The Housing Advocate will always work with a partner and will spend most of the shift in an automobile conducting street outreach. The incumbent will respond to 311 calls and community concerns; participate in Code Blue and Code Red alerts; identify new hotspots/encampments and work to eradicate existing hot spots/encampments; conduct a bi-annual vulnerability index on all clients in their catchment area; and enter all required data into outreach database(s). This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: Engage with all persons on the street who appear homeless Create and maintain active registry of chronic homeless clients; non-chronic included in registry Conduct vulnerability assessment Attend clinical supervision and training Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision Liaison with other service providers on behalf of clients Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies Respond to 311 calls Participate in Code Blue/Red Monitor encampments Performs other related duties as assigned MINIMUM QUALIFICATIONS: Two years related work experience Bachelor's degree or equivalent education and experience Knowledgeable about local benefit agencies and familiarity with substance abuse, mental health, and employment issues Strong oral and written communication skills Proficiency with Microsoft Office Suite and electronic record keeping Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment Must maintain a good driving record (as defined by the organization) is a condition of employment Bi-lingual (English/Spanish) preferred

The Housing Advocate works with street homeless conducting street outreach with the objective of engaging individuals to determine their eligibility for Street to Home services and to help secure appropriate housing solutions for all people who are street homeless. If chronic, the Housing Advocate will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards permanent housing. If not chronic, Housing Advocate will utilize available resources to secure other housing placements. The Housing Advocate will always work with a partner and will spend most of the shift in an automobile conducting street outreach. The incumbent will respond to 311 calls and community concerns; participate in Code Blue and Code Red alerts; identify new hotspots/encampments and work to eradicate existing hot spots/encampments; conduct a bi-annual vulnerability index on all clients in their catchment area; and enter all required data into outreach database(s). This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: Engage with all persons on the street who appear homeless Create and maintain active registry of chronic homeless clients; non-chronic included in registry Conduct vulnerability assessment Attend clinical supervision and training Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision Liaison with other service providers on behalf of clients Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies Respond to 311 calls Participate in Code Blue/Red Monitor encampments Performs other related duties as assigned MINIMUM QUALIFICATIONS: Two years related work experience Bachelor's degree or equivalent education and experience Knowledgeable about local benefit agencies and familiarity with substance abuse, mental health, and employment issues Strong oral and written communication skills Proficiency with Microsoft Office Suite and electronic record keeping Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment Must maintain a good driving record (as defined by the organization) is a condition of employment Bi-lingual (English/Spanish) preferred