Special Assistant to Senior Vice President
Common Ground job in New York, NY
The Special Assistant to the Senior Vice President of Asset Management plays a critical role in supporting executive leadership through a unique blend of high-level administrative support and strategic project management support. The Special Assistant is a highly organized, proactive, and resourceful professional who thrives in a fast-paced environment and is passionate about driving operational excellence and strategic initiatives.
The Special Assistant works closely with all business units under the Asset Management umbrella including capital planning and construction, asset management operations, facilities operations, information technology, legal affairs, and leasing and compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Executive Support:
Manage complex calendars and schedule meetings
Track deliverables
Prepare briefing materials, agendas, and follow-up documentation for meetings
Handle confidential communication and sensitive information with discretion
Serve as a liaison for the Senior Vice President of Asset Management between internal and external stakeholders
Draft and edit correspondence, presentations, and reports
Project Management Support:
Coordinate cross-functional projects and initiatives on behalf of the Senior Vice President of Asset Management
Track progress, manage timelines, and ensure deliverables are met
Develop project plans, status reports, and executive summaries
Identify risks and propose mitigation strategies
Facilitate communication and collaboration across departments
Strategic and Operational Support:
Assist in the development and execution of strategic plans and priorities
Conduct research and analysis to support decision-making
Monitor key performance indicators and prepare dashboards and reports
Support budget planning and financial tracking as needed
Perform additional tasks to support the Asset Management department as needed
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience
5+ years of experience in executive support, project management, or a related role
Exceptional organizational and time management skills
Strong written and verbal communication abilities
Proficiency in Microsoft Office Suite. Advanced proficiency in Microsoft Excel preferred
Strong attention to detail and follow-through
Excellent written and verbal communication skills
Ability to interact professionally with senior executives and external partners
Discretion and professionalism in handling confidential information
Comfortable working independently and collaboratively in a fast-paced environment
Flexible and responsive to changing priorities
Assistant Director, Programs, Case Management
Common Ground job in New York, NY
Reporting to the Director, Programs the Assistant Director, Programs, Case Management is responsible for supporting case management and housing placement work in Queens. With the goal of moving people off the street and into transitional and permanent housing, the Assistant Director supports the Director with collaborations with other outreach providers, city agencies, and a broad array of community stakeholders to help reduce street homelessness. The Assistant Director supervises Clinical Coordinators, Street Medicine Coordinators, Housing Specialists, and Housing and Reporting Specialists and ensures Harm Reduction and Housing First strategies and other best-practice clinical interventions are utilized.
The Assistant Director works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. The position requires oversight of 24/7 operations and flexibility in work schedule as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervise Clinical Coordinators, Housing Specialists, Housing and Reporting Specialists, and Street Medicine Coordinators
Provide regular, structured supervision meetings for direct reports
Ensure high quality service delivery by supporting best practice interventions with street homeless populations, collaborating with on-site psychiatric/street medicine team, and providing crisis intervention, including 958 removals and risk assessments
Promote effective strategies for effective outreach, case management, and placement of clients following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice
Liaison with external stakeholders including service partners, government representatives, community stakeholders, hospital personnel, and other agencies to ensure responsive and effective service planning and program operations
Provide clinical and operational direction and leadership to the program; help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
Assess and evaluate client functioning
Supervise and conduct case conferences
Coordinate delivery of care with multiple service providers, particularly transitional housing teams
Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment
Minimum 2 years of supervisory experience
Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
Experience with crisis intervention, including, risk assessments and incident management
Ability to work successfully with a wide range of internal and external stakeholders
Demonstrated success in working in a fast-paced environment with multiple priorities
Ability to delegate and motivate staff to achieve deliverables
Ability to communicate (verbally and written) with diverse populations and stakeholders
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required
Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred
Bilingual Spanish/English preferred
Painter
Common Ground job in New York, NY
The Schermerhorn Located in downtown Brooklyn, The Schermerhorn offers 116 units of permanent supportive housing to people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. The remaining units are for low-income community residents, the majority of whom are actively pursuing careers in the performing arts and entertainment industries. The Actors Fund co-sponsored the building and provides social services and emergency financial assistance, health care, and employment and training services to people who work in these industries. The Center for Urban and Community Services provides comprehensive onsite social services for tenants with special needs.
Painter
At Breaking Ground, our residential buildings help to end homelessness by providing a home to formerly homeless individuals. The Painter is a part of the maintenance department that maintains the common areas and apartments of our residential buildings. Examples of common areas include offices, multi-purpose rooms, roof deck, garden, trash collection area, lobby, fitness room and sidewalks. Basic plumbing, wood-working and electrical work is required to maintain these spaces. The Painter is responsible for preparing, painting, and cleaning up assignments. The Painter will provide support to the Maintenance team as needed.
This position has a 35-hour work week.
ESSENTIAL DUTIES:
Prepare, paint and clean-up of assigned areas
Perform all preparation duties not limited to scraping, spackling, sanding, and taping
Maintain inventory of all paint and supplies
Assist in housekeeping and maintenance of the building when assigned
Performs other related duties as assigned
MINIMUM QUALIFICATIONS:
Three years of comparable work experience
High school diploma/GED
Working with elderly, disabled and/or formerly homeless population is a plus
Able to lift and move furniture and appliances in preparation for painting
Able to use and stand on a ladder, and ability to stand for many hours at a stretch
Basic knowledge of computer is preferred
Ability to multi-task and shift seamlessly between various responsibilities
Maintenance Supervisor III
Common Ground job in New York, NY
Sutphin Located in Jamaica, Queens, Sutphin Residence is a 173 unit, permanent, affordable and supportive housing building for low-income and formerly homeless older adults. Onsite services include case management, recreational activities, self-sufficiency workshops, and health and medical care coordination and support provided by Breaking Ground.
Maintenance Supervisor, III
Reporting to the Building Director, the Maintenance Supervisor, III oversees the day-to-day building operations including all direct supervision of the maintenance staff. These activities directly support the residents and contribute to Breaking Ground's overall mission of ending homelessness. This position directly impacts the quality of life of all tenants by providing a structurally safe, exceptionally clean, and highly maintained positive environment.
These buildings are the prominent buildings for Breaking Ground's permanent housing portfolio. Additionally, they provide space for public and private events, fundraising and tours.
The Maintenance Supervisor develops a preventative maintenance plan, performs electrical, plumbing, mechanical, and general carpentry work. The Maintenance Supervisor assigns tasks and coordinates inspections with tenants, supervisors, peers, and related city agencies; and oversees maintenance of building systems through work orders, purchasing, and building inspections. The Maintenance Supervisor ensures the building maintains certificates of fitness.
The Maintenance Supervisor must reside on site and provide after-hours emergency coverage.
ESSENTIAL DUTIES AND RESPONSIBILITES:
Manage day-to-day building functions and supervise the maintenance and housekeeping staff
Manage 150-175 units, building complexities that includes building management system requiring training and ongoing maintenance; heating systems; unit turnover
Oversee the maintenance contracts for elevators
Manage building maintenance services and systems with contractors and supervisors
Coordinate, dispatch, and verify work performed both physically and via the work order system
Oversee work order system and unit-turn-over process
Assist with preparation of annual building-wide inspections conducted by DHS, DOH, DOB, FDNY, and other agencies
Address tenant concerns about maintenance via meetings or written notices
Respond to emergency calls and rectify existing conditions
Respond to summons, violations, and city complaints
Strategize to reduce violations and summons
Assist in preparation of annual budget and maintain budget for maintenance department
Maintain inspection logs for standpipe/sprinkler; maintenance logs; and all federal, state, and city regulations
Ensure building compliance with all building and health codes
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
High School Diploma, GED, or Trade School Certification required
Minimum 4 years working in the building trades or related field
Minimum 2 years of supervisory experience
Previous experience using Maintenance Connection, or another Computerized Maintenance Management System (CMMS) system required
Taken supervisory and managerial training seminars preferred
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams, and some property management programs like MRI Outlook
Basic skills in plumbing, electrical work, carpentry, and dry wall application
Required: current S-12 Fire Sprinkler, S-13 Standpipe, and S-95 Fire Alarm Systems Certifications
Preferred: F-07 and W-07 Fitness for Fire and Emergency Drill Conductor Certifications
If needed for the building, complete any required certifications within first six months of employment
Ability to read and understand basic floor plans
Ability to read and understand English
Ability to work with diverse population, including persons with mental illness and histories of homelessness
Operations Specialist, S2HB
Common Ground job in New York, NY
Street to Home, Brooklyn Breaking Ground's Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who Breaking Ground places remain stably housed.
Operations Specialist, Outreach
Reporting to the Operations and Logistics Director, the Operations Specialist, Outreach oversees operations of the Brooklyn based, 24/7 Street Outreach program's vehicles and facilities. The Operations Specialist manages a fleet of at least 8 vehicles and is responsible for the tracking and maintenance of the fleet. The Operations Specialist works closely with the program staff leadership as well as staff in other departments throughout the organization as well as coordinate with outside vendors to ensure outreach facilities and assets are properly maintained. They will be the primary point of contact for all facility and vehicle matters for the Outreach Teams and will act as a liaison between Breaking Ground's Asset Management team, vendors, and Street to Home Brooklyn management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee the maintenance of the vehicle fleet of at least 8 vehicles
Ensure IT devices are tracked, monitored, and working properly
Monitor the Manhattan Outreach offices for facilities issues
Attend facilitates appointments with vendors
Assist in the completion of monthly building walkthroughs
Work with the Office Manager and Program leadership on inventory management at the sites
Ensure each vehicle has up-to-date registration, inspection, insurance, and maintenance
Perform weekly and monthly inspections of all vehicles
Maintain a tracking system of relevant fleet information including parking tickets and parking permits
Complete incident reports for buildings and vehicles
Transport vehicles as needed
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
High School diploma or equivalent required
Experience working with homeless population helpful
Ability to work to develop systems for fleet management
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment
Clinal Coordinator, Connect to Care
Common Ground job in New York, NY
Clinical Coordinator, Connect to Care Reporting to the Assistant Director, Programs, Connect to Care the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards.
The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervise a team of Case Managers
Provide regular, structured supervision meetings for direct reports
Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice
Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely
Interview and assess potential clients
Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement
Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
Assess and evaluate client functioning
Supervise and conduct case conferences
Coordinate delivery of care with multiple service providers, particularly outreach teams.
Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness.
Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment
Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred
Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
Experience with crisis intervention, including, risk assessments and incident management
Ability to work successfully with a wide range of internal and external stakeholders
Demonstrated success in working in a fast-paced environment with multiple priorities
Ability to delegate and motivate staff to achieve deliverables
Ability to communicate (verbally and written) with diverse populations and stakeholders
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required
Bilingual preferred
Housing Specialist
Common Ground job in New York, NY
W. 83rd Street Safe Haven Located on the Upper West Side of Manhattan, the W. 83rd Street Safe Haven is comprised of 108 units for individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. West 83rd Street offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing.
Housing Specialist
The Housing Specialist works closely with clients, members of the city contracted outreach teams, and partner agencies to prepare clients for permanent housing. The Housing Specialist will help achieve program targets by expediting the housing placement process by Aassisting residents in achieving housing readiness, establishing eligibility profile, seeking out and matching permanent housing opportunities. In coordination with the Clinical Coordinator and case management team, the Housing Specialist helps complete and submit housing applications, secure housing interviews, assist with mock interviews, conduct housing related groups, escort clients to appointments, and assist in move-ins.
This position has a 35-hour work week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure clients are prepared for the housing process by conducting mock interviews, groups, escorts to housing interviews, and ensuring that all necessary documents for housing applications have been secured
Help prepare and review HRA 2010e and other appropriate housing applications
Clearly communicate with case management staff regarding upcoming interviews, sent applications, and follow-up with housing providers, via progress notes, staff meetings and weekly supervision
Track clients progress towards housing readiness
Identify and maintain a wide array of housing options and resources, including building relationships with fair market landlords and rented rooms when appropriate
Ensure that clients are matched and placed in housing appropriate to their needs
Escort clients to appointments as needed
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience
Substance abuse, homelessness, motivational interviewing, mental health conditions, preferred
Two years' experience, preferably in a non-profit or real estate environment, knowledge of supportive housing and DHS housing programs preferred
Previous experience working with homeless/formerly homeless populations, adults with substance abuse /dual diagnosis preferred
Excellent interpersonal and problem-solving skills
Strong writing and verbal communication skills
Bilingual in Spanish and English preferred
Proficiency with Microsoft Office
Experience with HRA 2010e, AWARDS /Foothold and CARES preferred
Ability to handle multiple tasks in a fast paced, dynamic team environment and willingness to shift easily between various responsibilities with diverse populations
Must be able to use public transportation to accompany clients to appointments. Must be willing and able to engage in moderate physical activity to engage with street homeless individuals. Such activities include and are not limited to moderate walking and climbing
Residential Aide
Common Ground job in New York, NY
Reporting to the Shift Supervisor, the Residential Aide will assist in ensuring effective service delivery. The Residential Aide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The Residential Aide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff.
ESSENTIAL DUTIES:
Monitor the area and provide resources to clients
Maintain a welcoming, safe, stable environment for clients
Make hourly rounds within and outside the facility to ensure safety and security
Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
Greet people entering the site, determine nature and purpose of visit, and direct or escort them to specific destinations
Circulate among residents, visitors, or employees to preserve order and protect property
Complete intakes, and property searches as needed, distribute mail
Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course
Screen residents and visitors and packages to prevent passage of prohibited articles into residence
Use company vehicle to transport clients to and from appointments in the community and as directed by program management
Provide relief support for 311 operations
Facilitate onsite laundry and shower resources for clients
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Two years of related experience
Proficiency with Microsoft Office Suite required
High School Diploma or General Education Degree (GED), Associates degree preferred
CPR and First Aid certifications a plus
Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus
Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred
Community Health Specialist, Safe Options Support, The Rockaways
Common Ground job in New York, NY
Reporting to the Assistant Director, Programs, Safe Options Support the Community Health Specialist, Safe Options Support (SOS) provides on-site and field assessments and support for the SOS outreach teams in The Rockaways who engage with individuals to determine homelessness history, services needed, and appropriate placement options. The Community Health Specialist ensures the utilization of Harm Reduction and Housing First strategies and other best-practice interventions to ensure the highest quality care for clients. The Community Health Specialist carries a caseload and is responsible for ensuring client records are kept in compliance with regulatory and agency standards.
The Community Health Specialist works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Carry a caseload of clients
Assist with outreach and engaging with identified persons currently experiencing homelessness and living with chronic medical conditions in The Rockaways
Promote effective strategies for case management following Housing First, Harm Reduction, Critical Time Intervention (CTI), Motivational Interviewing and trauma-informed care models of practice
Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely
Help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
Coordinate delivery of care with multiple service providers, particularly outreach teams and transitional and permanent housing providers, including conducting case conferences
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
NYS Licensed Masters Social Worker (LMSW) or NYS Licensed Mental Health Counselor (LMHC) strongly preferred. Minimum requirement: MSW, MHC, MPH, or MPA
Previous experience with related populations strongly preferred
Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
Experience with crisis intervention, including, risk assessments and incident management
Ability to work successfully with a wide range of internal and external stakeholders
Demonstrated success in working in a fast-paced environment with multiple priorities
Ability to communicate (verbally and written) with diverse populations and stakeholders
Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is required
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required
Bilingual preferred
Building Director I
Common Ground job in New York, NY
Sutphin Located in Jamaica, Queens, Sutphin Residence is a 173 unit, permanent, affordable and supportive housing building for low-income and formerly homeless older adults. Onsite services include case management, recreational activities, self-sufficiency workshops, and health and medical care coordination and support provided by Breaking Ground.
Reporting to the Assistant Vice Present, the Building Director I is responsible for ensuring effective property management and day-to-day operations. The Building Director manages the maintenance and upkeep of the physical site while also ensuring effective administration of rent activities, subsidy management, leasing, legal actions, tenant relations, and social service delivery. The Building Director works closely and discerningly with vendors to ensure quality services for the building and its residents. The Building Director establishes and maintains strong, positive relationships with direct reports and social service staff from CUCS (Center for Urban Community Services) and deals with tenants in a positive, sensitive, and knowledgeable manner. The Building Director is a strong internal and external communicator when issues arise that affect the building and community at large. The Building Director represents Breaking Ground's mission to stakeholders on and off site.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide oversight of building staff, including direct supervision of the Assistant Directors
Hire, manage, and monitor performance of staff
Manage all rent related activities at the building including tenant rent collection, leasing, subsidy management and recertification, ensuring benchmarks are met
Manage all landlord-tenant legal and other activities at the building in keeping with applicable laws and regulations and Breaking Ground policies and procedures
Collaborate with other Building Directors as needed to ensure implementation of effective strategies related to specific, as well as more macro tenant matters
Manage the maintenance of a safe, clean, structurally sound and "healthy" building through effective day-to-day security and maintenance duties
Participate in Breaking Ground's preventive maintenance program, on-going capital upgrades, and energy efficiency programs
Manage the development and coordination of tenant services at the building including activities and workshops
Manage building finances including budgeting, monitoring, modifications and draw downs
Collaborate closely with social service partners to ensure tenants receive the highest quality services at the building and that housing is maintained
Maintain a strong and positive partnership between management and social services staff
Work effectively with external agencies including government agencies, funders and vendors
Build strong, positive relationships with decision-makers in the local community
Represent Breaking Ground as an expert in workshops, conferences and advocacy efforts
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience
Minimum 5 years' experience in property management or supportive housing
Minimum 5 years' experience in supervisory capacity. Demonstrated ability to lead, inspire, manage, coach, and supervise others
Experience with social services, policy, and housing development preferred
Knowledge of local, state, and federal housing and social service regulations
Knowledge of funding sources for housing and social service programs
Ability to manage multiple significant priorities, including complex and time sensitive projects
Strong leadership skills, excellent communication skills, and commitment to problem solving and creative thinking
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Security Coordinator
Common Ground job in New York, NY
The Lee Located on the Lower East Side, The Lee offers 262 units of permanent supportive housing to low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. The Lee also provides housing for young adults who are aging out of foster care or have experienced homelessness. The Door provides comprehensive onsite social services, and Breaking Ground coordinates property management services.
Security Coordinator
Reporting to the Building Director, the Security Coordinator is responsible for overseeing the 24/7 security operations of the BUILDING, including all security functions, including effective oversight of access control, incident interventions, incident reporting, and follow-up. The Security Coordinator directly impacts the quality of life of all tenants by providing a structurally safe and positive environment and ensures that the community where the building is located sees the building in a very positive light.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee day-to-day security responsibilities for the building
Ensure building compliance with all fire safety codes
Review and respond verbally and in writing to security incidents at building
Work with the Building Director, Assistant Directors, and social services partner to address specific resident issues and challenges
Work with Property Management leadership on agency-wide issues including the implementation of databases and report review
Ensure data is properly entered in security database; review and prepare reports
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
High School diploma, GED, or Trade School diploma
Minimum 3 years of related security experience. Experience in a residential setting strongly preferred
S95 certificated preferred or willingness to obtain certification within described time period
Fire Life Safety Director certificate preferred
Training in security and fire safety preferred
Strong verbal and written skills, ability to supervise many staff and manage a large residential building
On-call availability
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Ability to work with diverse population, including persons with mental illness and histories of homelessness
Activities of Daily Living (ADL) Coach
Common Ground job in New York, NY
Reporting to the Activities of Daily Living (ADL) Team Leader, the Activities of Daily Living (ADL) Coach assists in enhancing independent living skills for people currently residing in Breaking Ground's transitional housing. The ADL Coach provides staffing support and maintains program stability by providing client support, assistance, and monitoring through frequent, positive interactions to increase independence and self-sufficiency. The ADL Coach engages with individuals experiencing homelessness to improve their overall quality of life and supports them in preparing to transition to permanent housing.
ESSENTIAL DUTIES: AND RESPONSIBILITIES:
Provide reminders, guidance, and coaching to clients to improve their daily living skills. (e.g., showering, grooming, housekeeping, medication adherence, eating/grocery shopping, laundry, decluttering, delousing, adhering to bed bug protocol, toileting)
Facilitate onsite laundry, housekeeping, and shower resources for clients
Collaborate with clinical staff to match service goal with permanent housing plan
Provide engagement with client to increase participation in case management, medical and psychiatric appointments, and other housing-related appointments
Use company vehicle or mass transit to escort clients to and from appointments in the community and as necessary
Document daily client interactions, progress towards goals (including use of short functional assessments), and case conferences
Report and document incidents, crisis interventions, and communicate with on-call management team
Provide additional client support and advocacy as needed
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
High School diploma or equivalent required; Associate's degree preferred
Minimum of 1 year of related experience working with individuals experiencing any of the following: homelessness, mental health symptoms, substance use, aging in place
Experience or familiarity with Motivational Interviewing, Primary Caregiver Support Training, Harm Reduction, Housekeeping/Operations Training, Safe Transfers, and/or De-escalation, CPR and First Aid is a plus
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred
Bilingual preferred
Leasing Manager
Common Ground job in New York, NY
Leasing and Compliance Breaking Ground is the largest developer and manager of permanent supportive housing in New York. Since its founding in 1990, Breaking Ground is regarded as industry leaders in the marketing, lease-up, quality assurance and compliance for projects financed through the federal Low Income Housing Tax Credit (LIHTC) program. The Leasing and Compliance Team oversees the marketing, tenant selection, and compliance for projects as well as annual compliance and recertification for buildings.
Reporting to the Assistant Director, Leasing, the Leasing Manager manages the selection of applicants for and leasing for a portfolio of Breaking Ground's supportive housing and affordable housing that is managed by Breaking Ground. The Leasing Manger supervises a team of Intake and Eligibility Specialists who work directly with affordable and special needs applicants guiding them through the housing application process.
This position has a 35-hour work week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervise a team of Intake and Eligibility Specialists who are responsible for managing the application and selection process for leasing applicants
Assist the Compliance team and Breaking Ground Building Directors to ensure occupancy standards and compliance with regulatory agreements
Assist with managing housing lotteries
Coordinate collecting data for reports, including occupancy stats, outcomes, demographics, homeless status, etc.
Provide input for the selection of applicants
Provide direction to team in communicating with housing applicants
Performs other duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience
Knowledge of Tax Credit Compliance in a Real Estate Finance Environment
2 years of experience in Low Income Housing Tax Credits, Section 8, and HPD Housing Connect 2.0 Lottery system
LIHTC certified required. Must obtain LIHTC within first six months of employment
Supervisory experience preferred
Detail oriented and organized
Strong writing and analytical skills
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Harm Reduction Specialist
Common Ground job in New York, NY
Located on the Upper West Side of Manhattan, the W. 83rd Street Safe Haven is comprised of 108 units for individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. West 83rd Street offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing.
Reporting to the Assistant Program Director, the Harm Reduction Specialist for S2H Queeens will be located at 100-30/32 Atlantic Ave. Richmond Hill, NY 11416339 Broadway, Brooklyn, NY 11211 serving people experiencing homelessness (some with mental illness and/or substance use disorders) in order to assist the individual in the transitioning to permanent housing. Position responsibilities will include liaising with Peer-Delivered Syringe Exchange; Mobile Provider Syringe Exchange; developing, implementing, and facilitating in-house group programming; and providing and tracking opioid overdose prevention training for staff and clients. They will ensure safe sex education and materials are available to all residents. This individual will be expected to partner with appropriate Harm Reduction Service partners in the community that can provide services to the clients either at the Williamsburg or in the community.
This position's hours are Monday-Friday 9:00am - 5:00pm with one late evening per week e.g. 11:00am - 7:00 pm; and it has a 35-hour work week
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create and manage core Harm Reduction based curriculum at the Safe Haven
Liaise with external Harm Reduction based partners to help coordinate services
Coordinate and facilitate groups with clients
Assist program leadership in creating trainings for staff that ensure Harm Reduction practices are being taught and exercised by staff
Ensure all staff are aware of needle stick prevention methods and agency policy and procedure around responding to needle sticks
Ensure that there are adequate syringe disposal containers on site that are strategically located throughout the program site and will ensure that containers are emptied regularly
Ensure there are always safer-sex resources available to clients that are accessible in common spaces
Liaise with on-site psychiatric and primary care provider, to support treatment planning which includes medications aimed at reducing/eliminating alcohol use
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor's Degree
Two years of experience working with homeless adults and substance abuse issues preferred
Experience with harm reduction and motivational interviewing techniques strongly preferred
Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred
Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
Excellent writing and communication skills
Bilingual Spanish/English is preferred
Social Worker
Common Ground job in New York, NY
Reporting to the Senior Director, Programs, Outreach the Social Worker provides on site, clinical assessment and support for weekend outreach teams who engage with individuals to determine homelessness history, services needed, and appropriate placement options. The Social Worker ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Social Worker provides advocacy for patients who are being discharged in compliance with regulatory and agency standards. The Social Worker oversees all 9.58 assessments and removals for the shift.
This is a part time position working Saturday and Sunday 9.00 am - 5.00 pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Promote effective strategies for outreach teams following Housing First, Harm Reduction, Crisis Prevention Institute (CPI) Motivational Interviewing and trauma-informed care models of practice
Complete 9.58 certification and cover all 9.58 assessments and removals for the shift
Serve as a liaison with community partners and in close collaboration, follow up on homeless conditions, community concerns, including 311 calls and encampment engagement
Partner with hospital staff in emergency rooms and advocate for patients when they are going to be discharged
Develop strong collaborative relationships with external partners and service providers, NYPD, EMS, and other stakeholders
Provide support and guidance to outreach teams in managing difficult situations and successfully de-escalating conflict
Ensure documentation and reporting is accurately reported on time
Attend onsite meetings with community partners
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment
Previous clinical, supervisory, and administrative experience preferred
Understanding of Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems
Experience with crisis intervention, including, risk assessments and incident management
Ability to communicate (verbally and written) and work with diverse population
Superb collaborative skills; ability to work successfully with a wide range of internal and external stakeholders
Detailed oriented and can manage team tasks
Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Bilingual preferred
Office Manager
Common Ground job in New York, NY
Reporting to the Assistant Building Director, the Office Manager is responsible for bookkeeping, including petty cash, check requisitions, and billing for The Times Square. Responsibilities also include scheduling, taking meeting notes, maintaining filing systems, writing correspondence, maintaining tenant data/databases, and other office support functions. The Office Manager is an important point of contact for residents.
This position has a 35-hour work week, onsite.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee the day-to-day administrative functions of the office
Direct and answer tenant questions
Manage and track accounts payable
Prepare and track requisition and payment vouchers
Maintain efficient and highly organized filing systems for tenant information
Assist in the upkeep of online records and database systems
Maintain and track the use of petty cash
Manage office supplies
Assist with the coordination and set up of tenant and staff events
Assist with the building's annual recertification process
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Two years of experience in administrative support or related position
High School diploma, GED, or equivalent
Ability to work with a diverse, special needs population
Ability to handle high priority tasks simultaneously
Superior organizational and interpersonal skills
Computer proficient, experienced in Microsoft Word, Excel, Access
Director Facilities Operations
Common Ground job in New York, NY
Director, Facilities Operations Reporting to the Assistant Vice President, Facilities Operations, the Director, Facilities Operations assists with providing expert-level facilities support across Breaking Ground's portfolio. The Director assists the building staff by partnering with external vendors and providing support with fire safety compliance, DOB inspections, cooling tower compliance, and the organization's Employee Safety Committee.
This position is based in our midtown Manhattan offices but requires extensive time in the field across New York City.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide expert-level logistical and facilities support across Breaking Ground's portfolio. The portfolio includes permanent housing, transitional housing, and offices spread across New York City
Ensure buildings are in compliance with federal, state, and local statutes, building codes and safety regulations, as well as compliance with the organization's protocols and standards
Assist with preparation of annual building-wide inspections conducted by DHS, DOH, DOB, FDNY, and other agencies
Confirm work to address violations is completed
Partner with building leadership to coordinate repair projects performed by 3rd party vendors including planning, oversight, and inspection of work and reviewing invoices
Provide direction and expertise to building staff managing the daily operations, including preventative maintenance repair, upkeep of buildings and grounds, and various systems (electrical, plumbing, HVAC)
Plan for short-term and long-term building needs, participate in capital planning, and recommend facility improvements and renovations
Assist with onboarding and training facilities staff in supervisor positions
Participate in new building handover process (punch listing, systems training, warranty management, CCTV, access control, and key management)
Create and maintain facility records and generate reports
Participate in property management and asset management meetings
Respond to after-hours emergencies as needed
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
High School diploma or equivalent required
5 years of facility management experience in residential buildings. Experience working with low-income and special needs populations is preferred
Required: Current S-12 City Wide Sprinkler Systems S-13 City Wide Standpipe Systems S-95 Fire Alarm Systems F-80 Coordinator of Fire Safety and Alarm System in Homeless Shelters (Premise Related) W0-7 Fire and Emergency Drill Conductor Citywide G-92 Supervision of High-Pressure Natural Gas Fired Microturbine Systems
Required: experience with OATH Hearings and removing FDNY AND HPD violations
Experience utilizing the Department of Buildings (DOB) website, forms, and protocols
Thorough understanding of health, safety, and environmental regulations
Knowledge of building systems including heating, cooling, telephones, and cameras
Detail oriented and organized. Must be flexible, creative, and take initiative to work both independently and as part of a team to accomplish objectives
Superior writing and analytical skills
Ability to interact effectively with all levels of staff and management
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, Microsoft Teams, and the ability to manage electronic files and cloud platforms
Knowledge of Maintenance Connection, SiteCompli is preferred
Required: Valid driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment
Intake and Eligibility Specialist
Common Ground job in New York, NY
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with wraparound services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
Reporting to the Leasing Manager, the Intake and Eligibility Specialist screens leasing applicants for a portfolio of Breaking Ground's supportive housing and affordable housing that is managed by Breaking Ground. The Intake and Eligibility Specialist works directly with affordable and special needs applicants assisting them with the housing application process.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Determine initial eligibility of applicants by reviewing initial verifications of applicants' housing, income, and assets
* Create and send initial eligible and ineligible letters to applicants
* Prepare, send, and track interview invite letters for eligible applicants
* Schedule and conduct applicant interviews
* Facilitate collection and submission of required applicant documents
* Contact applicants to update documents as needed
* Perform credit and criminal background checks
* Confirm applicant's eligibility and conduct lease signings
* Conduct unit showings
* Perform other duties as assigned
MINIMUM QUALIFICATIONS:
* High school diploma or equivalent required
* 2 years of comparable work experience in supportive housing, property management, social services, or a closely related field preferred
* Working knowledge of Low-Income Housing Tax Credits and Section 8 preferred. Required: Must obtain LIHTC certification within the first year of employment. Breaking Ground will pay certification fees
* Detail oriented and organized
* Strong writing and analytical skills
* Ability to interact effectively with applicants
* Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Clinical Coordinator, Transitional Housing
Common Ground job in New York, NY
Reporting to the Assistant Program Director, Transitional Housing the Clinical Coordinator, Transitional Housing supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards.
The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Supervise a team of Case Managers
* Provide regular, structured supervision meetings for direct reports
* Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice
* Development and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely
* Interview and assess potential clients
* Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
* Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement
* Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
* Assess and evaluate client functioning
* Supervise and conduct case conferences
* Coordinate delivery of care with multiple service providers, particularly outreach teams.
* Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness
* Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict
* Perform other duties as assigned
MINIMUM QUALIFICATIONS:
* NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment
* Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred
* Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
* Experience with crisis intervention, including, risk assessments and incident management
* Ability to work successfully with a wide range of internal and external stakeholders
* Demonstrated success in working in a fast-paced environment with multiple priorities
* Ability to delegate and motivate staff to achieve deliverables
* Ability to communicate (verbally and written) with diverse populations and stakeholders
* Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required
* Bilingual preferred
Tenant Services Coordinator, Prince George
Common Ground job in New York, NY
Tenant Services Coordinator Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator oversees the operation of the Tenant Services Office. This department helps to provide safe, secure, and well managed permanent housing and contributes to Breaking Ground's overall mission of ending homelessness by working to build community and to engender tenant interactions with building staff. These goals are achieved through direct client contact, interaction with social services, and collaboration with outside organizations. The Tenant Services Coordinator coordinates program planning, organizes tenant participation in planned activities and workshops, and provides community outreach as needed. The Tenant Services Coordinator works closely with Building Management, Permanent Housing, and partner agencies.
This position has a 35-hour work week. Hours are Monday- Friday, 9.00 am - 5.00 pm, with some evening and weekend flexibility. This position may require travel between 2 building sites in the same borough.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the Tenant Services calendar of events for assigned building sites, maximum of 2 building sites
Oversee development and implementation of a wide range of programs and activities for residents
Recruit and manage tenant and external volunteer opportunities
Perform administrative tasks as needed including monthly building newsletter production, monthly reports, etc.
Manage program budget
Coordinate with Building Management, partner agencies, other Breaking Ground programs, and outside agencies
Liaise with tenants to address needs and concerns as needed
Accompany tenants on off-site excursions or events arranged by Breaking Ground
Serve as tenant contact for questions and concerns; redirect tenants to appropriate staff; keep social service and building management informed of tenant involvement
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
Two years of satisfactory full-time work experience in Human Services or related field, or equivalent education and/or related work experience
Excellent writing, interpersonal, and organizational skills
Ability to multitask and shift easily between tasks
Ability to work with diverse population, including persons with chronic mental illness
Outgoing and easily approachable nature preferred
Bachelor's Degree or equivalent experience
Proficiency in using Microsoft Windows, particularly Word Excel, Publisher and Access