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Common Ground jobs in New York, NY - 79 jobs

  • Quality Assurance Analyst

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Director, Quality Assurance and Improvement, the Quality Assurance Analyst supports the agency's mission by providing various Breaking Ground departments with ongoing quality improvement. The Quality Assurance Analyst will develop and maintain standards, processes, and tracking tools to support various departments across the organization. This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate and oversee program reporting activities through departmental dashboards, program summaries, and other standardized reporting tools on a regular basis Collaborate closely with the Data Services team to strengthen data collection methods, reporting standards, and overall data integrity across programs Develop, maintain, and enhance tools to monitor key program outcomes, utilizing data quality metrics to identify trends and implement best practices in program operations Manage and track incoming support requests related to the AWARDS case management system, including prioritization, communication, resolution, and follow-up, while providing ongoing technical support to end users Conduct routine and ad hoc reviews of internal and external databases to ensure data accuracy, completeness, and compliance with contractual, regulatory, and organizational requirements; communicate findings to program staff and track corrective actions Conduct site visits to perform chart audits, validate documentation, and provide hands-on support, training, and technical assistance to program staff Partner with multiple departments to move quality assurance and data improvement initiatives forward, ensuring timely completion of tasks and alignment with organizational goals Prepare and distribute data quality reports, summaries, and recommendations for program leadership and management Support continuous quality improvement efforts by identifying opportunities for process improvement and assisting with the implementation of corrective action plans Perform other duties as assigned MINIMUM QUALIFICATIONS: Bachelor's Degree or equivalent experience Experience with standard human services contracts, supportive and affordable housing subsidies and contracts, and a basic understanding of NYC/NYS housing and homelessness policy and effective solutions for addressing homelessness and housing insecurity Must have data analysis, reporting, interpretation, and presentation skills Strong writing and interpersonal skills. Skilled at problem solving, process mapping, and project management. Strong organizational skills and the ability to manage multiple priorities, including complex and time sensitive projects, and the ability to work under pressure and to meet deadlines Ability to travel to Breaking Ground buildings and programs throughout New York City Proficient in MS Office Suite, including Excel functions: index matches, lookup functions. pivot tables. Expected to gain proficiency in government and other databases, Real Page, and other software programs/services used by the organization
    $80k-97k yearly est. 1d ago
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  • Deputy Director, Leasing

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Director, Leasing, the Deputy Director, Leasing oversees teams who conduct the leasing of vacant units for the portfolio of Breaking Ground's supportive housing and affordable housing that is managed by Breaking Ground. The Deputy Director supervises Assistant Directors and Leasing Managers who manage the application process. The Deputy Director manages the partnership with external agencies and organizations who provide housing applicants. The Deputy Director oversees the management of applications and ensures applicants are processed in their appropriate order. The Deputy Director provides oversight for the initial lease-up of new or renovated properties and ensures the properties are fully leased within the deadlines set by monitoring agents and stakeholders. After the initial lease-up the Deputy Director provides the Director, Leasing the waitlist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise Assistant Directors and Leasing Managers who are responsible for managing day-to-day operations for initial lease ups Oversee post lease-up audits conducted by approved 3rd party Work in close partnership with members of Breaking Ground's internal and external Compliance teams and Building staff to ensure occupancy standards and compliance with regulatory agreements Coordinate with Housing Development during construction phase to facilitate marketing schedules Manage housing lotteries and ensure properties are fully leased within the deadlines set by monitoring agents and stakeholders Review reporting and data collection including occupancy statistics, outcomes, demographics, etc. Oversee the selection of applicants and ensure compliance with regulatory agreements Review applicant appeals and complaints as needed Communicate via phone, email, mail, fax as needed with housing applicants, external agencies, 3rd party developers, government representatives and others on the status of applications Maintain staffing levels appropriate to complete workloads Perform other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's degree or equivalent experience 4 years of experience in Low Income Housing Tax Credits, Section 8, and HPD Housing Connect 2.0 Lottery system LIHTC Certification required 3 years of supervisory experience Detail oriented and organized Must be flexible, creative, and take initiative to work both independently and as part of a team to accomplish objectives Superior writing and analytical skills Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
    $130k-245k yearly est. 3d ago
  • Case Manager, Outreach

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Team Leader, the Case Manager, Outreach will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. This position has a 35-hour work week. ESSENTIAL DUTIES: Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals Conduct psychosocial evaluations Connect clients to psychiatric services Connect clients to medical treatment and substance use treatment facilities when applicable Obtain identification, public benefits, and other applicable income sources for clients Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans Prepare all documentation for housing applications Assist and counsel clients in the process of obtaining permanent housing Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations Escort clients to appointments when needed Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures Performs other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's Degree or equivalent work experience Two years of experience working with homeless adults and substance abuse issues preferred Experience with harm reduction and motivational interviewing techniques strongly preferred Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs Excellent writing and communication skills Bilingual Spanish/English is preferred
    $35k-47k yearly est. 39d ago
  • Painter

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    The Christopher Located in the Chelsea, The Christopher offers 207 units of permanent, supportive housing to low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. The Christopher also provides housing for young adults who are aging out of foster care or have experienced homelessness. Good Shepherd Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services. Painter At Breaking Ground, our residential buildings help to end homelessness by providing a home to formerly homeless individuals. The Painter is a part of the maintenance department that maintains the common areas and apartments of our residential buildings. Examples of common areas include offices, multi-purpose rooms, roof deck, garden, trash collection area, lobby, fitness room and sidewalks. Basic plumbing, wood-working and electrical work is required to maintain these spaces. The Painter is responsible for preparing, painting, and cleaning up assignments. The Painter will provide support to the Maintenance team as needed. This position has a 35-hour work week. ESSENTIAL DUTIES: Prepare, paint and clean-up of assigned areas Perform all preparation duties not limited to scraping, spackling, sanding, and taping Maintain inventory of all paint and supplies Assist in housekeeping and maintenance of the building when assigned Performs other related duties as assigned MINIMUM QUALIFICATIONS: Three years of comparable work experience High school diploma/GED Working with elderly, disabled and/or formerly homeless population is a plus Able to lift and move furniture and appliances in preparation for painting Able to use and stand on a ladder, and ability to stand for many hours at a stretch Basic knowledge of computer is preferred Ability to multi-task and shift seamlessly between various responsibilities
    $34k-47k yearly est. 39d ago
  • Office Manager

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Assistant Building Director, the Office Manager is responsible for bookkeeping, including petty cash, check requisitions, and billing for The Times Square. Responsibilities also include scheduling, taking meeting notes, maintaining filing systems, writing correspondence, maintaining tenant data/databases, and other office support functions. The Office Manager is an important point of contact for residents. This position has a 35-hour work week, onsite. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee the day-to-day administrative functions of the office Direct and answer tenant questions Manage and track accounts payable Prepare and track requisition and payment vouchers Maintain efficient and highly organized filing systems for tenant information Assist in the upkeep of online records and database systems Maintain and track the use of petty cash Manage office supplies Assist with the coordination and set up of tenant and staff events Assist with the building's annual recertification process Perform other related duties as assigned MINIMUM QUALIFICATIONS: Two years of experience in administrative support or related position High School diploma, GED, or equivalent Ability to work with a diverse, special needs population Ability to handle high priority tasks simultaneously Superior organizational and interpersonal skills Computer proficient, experienced in Microsoft Word, Excel, Access
    $37k-57k yearly est. 39d ago
  • Maintenance Supervisor IV

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Maintenance Supervisor, IV Reporting to the Building Director, the Maintenance Supervisor, IV oversees the day-to-day building operations including all direct supervision of the maintenance staff. These activities directly support the residents and contribute to Breaking Ground's overall mission of ending homelessness. This position directly impacts the quality of life of all tenants by providing a structurally safe, exceptionally clean, and highly maintained positive environment. These buildings are the prominent buildings for Breaking Ground's permanent housing portfolio. Additionally, they provide space for public and private events, fundraising and tours. The Maintenance Supervisor develops a preventative maintenance plan, performs electrical, plumbing, mechanical, and general carpentry work. The Maintenance Supervisor assigns tasks and coordinates inspections with tenants, supervisors, peers, and related city agencies; and oversees maintenance of building systems through work orders, purchasing, and building inspections. The Maintenance Supervisor ensures the building maintains certificates of fitness. The Maintenance Supervisor must reside on site and provide after-hours emergency coverage. ESSENTIAL DUTIES AND RESPONSIBILITES: Manage day-to-day building functions and supervise the maintenance and housekeeping staff Manage 55-135 units, building complexities that includes building management system requiring training and ongoing maintenance; heating systems; unit turnover Oversee the maintenance contracts for elevators Manage building maintenance services and systems with contractors and supervisors Coordinate, dispatch, and verify work performed both physically and via the work order system Oversee work order system and unit-turn-over process Assist with preparation of annual building-wide inspections conducted by DHS, DOH, DOB, FDNY, and other agencies Address tenant concerns about maintenance via meetings or written notices Respond to emergency calls and rectify existing conditions Respond to summons, violations, and city complaints Strategize to reduce violations and summons Assist in preparation of annual budget and maintain budget for maintenance department Maintain inspection logs for standpipe/sprinkler; maintenance logs; and all federal, state, and city regulations Ensure building compliance with all building and health codes Perform other duties as assigned MINIMUM QUALIFICATIONS: High School Diploma, GED, or Trade School Certification required Minimum 3 years working in the building trades or related field Minimum 2 years of supervisory experience Previous experience using Maintenance Connection, or another Computerized Maintenance Management System (CMMS) system required Taken supervisory and managerial training seminars preferred Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams, and some property management programs like MRI Outlook Basic skills in plumbing, electrical work, carpentry, and dry wall application Required: current S-12 Fire Sprinkler, S-13 Standpipe, and S-95 Fire Alarm Systems Certifications Preferred: F-07 and W-07 Fitness for Fire and Emergency Drill Conductor Certifications If needed for the building, complete any required certifications within first six months of employment Ability to read and understand basic floor plans Ability to read and understand English Ability to work with diverse population, including persons with mental illness and histories of homelessness
    $65k-81k yearly est. 1d ago
  • Residential Aide

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Shift Supervisor, the Residential Aide will assist in ensuring effective service delivery. The Residential Aide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The Residential Aide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff. ESSENTIAL DUTIES: Monitor the area and provide resources to clients Maintain a welcoming, safe, stable environment for clients Make hourly rounds within and outside the facility to ensure safety and security Incident management: Report and document incidents, crisis interventions, communicate with on-call management team Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes Greet people entering the site, determine nature and purpose of visit, and direct or escort them to specific destinations Circulate among residents, visitors, or employees to preserve order and protect property Complete intakes, and property searches as needed, distribute mail Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course Screen residents and visitors and packages to prevent passage of prohibited articles into residence Use company vehicle to transport clients to and from appointments in the community and as directed by program management Provide relief support for 311 operations Facilitate onsite laundry and shower resources for clients Perform other related duties as assigned MINIMUM QUALIFICATIONS: Two years of related experience Proficiency with Microsoft Office Suite required High School Diploma or General Education Degree (GED), Associates degree preferred CPR and First Aid certifications a plus Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred
    $32k-36k yearly est. 39d ago
  • Building Director

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    La Central Located in the South Bronx, La Central offers 160 units of permanent, supportive housing to low-income and chronically homeless individuals, including some with special needs. ComuniLife Inc. provides comprehensive onsite social services, and Breaking Ground coordinates property management services. Reporting to the Assistant Vice Present, the Building Director I is responsible for ensuring effective property management and day-to-day operations. The Building Director manages the maintenance and upkeep of the physical site while also ensuring effective administration of rent activities, subsidy management, leasing, legal actions, tenant relations, and social service delivery. The Building Director works closely and discerningly with vendors to ensure quality services for the building and its residents. The Building Director establishes and maintains strong, positive relationships with direct reports and social service staff from CUCS (Center for Urban Community Services) and deals with tenants in a positive, sensitive, and knowledgeable manner. The Building Director is a strong internal and external communicator when issues arise that affect the building and community at large. The Building Director represents Breaking Ground's mission to stakeholders on and off site. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide oversight of building staff, including direct supervision of the Assistant Directors Hire, manage, and monitor performance of staff Manage all rent related activities at the building including tenant rent collection, leasing, subsidy management and recertification, ensuring benchmarks are met Manage all landlord-tenant legal and other activities at the building in keeping with applicable laws and regulations and Breaking Ground policies and procedures Collaborate with other Building Directors as needed to ensure implementation of effective strategies related to specific, as well as more macro tenant matters Manage the maintenance of a safe, clean, structurally sound and "healthy" building through effective day-to-day security and maintenance duties Participate in Breaking Ground's preventive maintenance program, on-going capital upgrades, and energy efficiency programs Manage the development and coordination of tenant services at the building including activities and workshops Manage building finances including budgeting, monitoring, modifications and draw downs Collaborate closely with social service partners to ensure tenants receive the highest quality services at the building and that housing is maintained Maintain a strong and positive partnership between management and social services staff Work effectively with external agencies including government agencies, funders and vendors Build strong, positive relationships with decision-makers in the local community Represent Breaking Ground as an expert in workshops, conferences and advocacy efforts Perform other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's degree or equivalent experience Minimum 5 years' experience in property management or supportive housing Minimum 5 years' experience in supervisory capacity. Demonstrated ability to lead, inspire, manage, coach, and supervise others Experience with social services, policy, and housing development preferred Knowledge of local, state, and federal housing and social service regulations Knowledge of funding sources for housing and social service programs Ability to manage multiple significant priorities, including complex and time sensitive projects Strong leadership skills, excellent communication skills, and commitment to problem solving and creative thinking Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
    $34k-49k yearly est. 39d ago
  • Security Coordinator

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    The Lee Located on the Lower East Side, The Lee offers 262 units of permanent supportive housing to low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. The Lee also provides housing for young adults who are aging out of foster care or have experienced homelessness. The Door provides comprehensive onsite social services, and Breaking Ground coordinates property management services. Security Coordinator Reporting to the Building Director, the Security Coordinator is responsible for overseeing the 24/7 security operations of the BUILDING, including all security functions, including effective oversight of access control, incident interventions, incident reporting, and follow-up. The Security Coordinator directly impacts the quality of life of all tenants by providing a structurally safe and positive environment and ensures that the community where the building is located sees the building in a very positive light. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee day-to-day security responsibilities for the building Ensure building compliance with all fire safety codes Review and respond verbally and in writing to security incidents at building Work with the Building Director, Assistant Directors, and social services partner to address specific resident issues and challenges Work with Property Management leadership on agency-wide issues including the implementation of databases and report review Ensure data is properly entered in security database; review and prepare reports Perform other related duties as assigned MINIMUM QUALIFICATIONS: High School diploma, GED, or Trade School diploma Minimum 3 years of related security experience. Experience in a residential setting strongly preferred S95 certificated preferred or willingness to obtain certification within described time period Fire Life Safety Director certificate preferred Training in security and fire safety preferred Strong verbal and written skills, ability to supervise many staff and manage a large residential building On-call availability Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams Ability to work with diverse population, including persons with mental illness and histories of homelessness
    $34k-47k yearly est. 39d ago
  • Assistant Director, Programs, Case Management

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Director, Programs the Assistant Director, Programs, Case Management is responsible for supporting case management and housing placement work in Queens. With the goal of moving people off the street and into transitional and permanent housing, the Assistant Director supports the Director with collaborations with other outreach providers, city agencies, and a broad array of community stakeholders to help reduce street homelessness. The Assistant Director supervises Clinical Coordinators, Street Medicine Coordinators, Housing Specialists, and Housing and Reporting Specialists and ensures Harm Reduction and Housing First strategies and other best-practice clinical interventions are utilized. The Assistant Director works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. The position requires oversight of 24/7 operations and flexibility in work schedule as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise Clinical Coordinators, Housing Specialists, Housing and Reporting Specialists, and Street Medicine Coordinators Provide regular, structured supervision meetings for direct reports Ensure high quality service delivery by supporting best practice interventions with street homeless populations, collaborating with on-site psychiatric/street medicine team, and providing crisis intervention, including 958 removals and risk assessments Promote effective strategies for effective outreach, case management, and placement of clients following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice Liaison with external stakeholders including service partners, government representatives, community stakeholders, hospital personnel, and other agencies to ensure responsive and effective service planning and program operations Provide clinical and operational direction and leadership to the program; help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely Assess and evaluate client functioning Supervise and conduct case conferences Coordinate delivery of care with multiple service providers, particularly transitional housing teams Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict Perform other duties as assigned MINIMUM QUALIFICATIONS: NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment Minimum 2 years of supervisory experience Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients Experience with crisis intervention, including, risk assessments and incident management Ability to work successfully with a wide range of internal and external stakeholders Demonstrated success in working in a fast-paced environment with multiple priorities Ability to delegate and motivate staff to achieve deliverables Ability to communicate (verbally and written) with diverse populations and stakeholders Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred Bilingual Spanish/English preferred
    $138k-176k yearly est. 39d ago
  • Housing Specialist

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Williamsburg Safe Haven Located in Brooklyn, the Williamsburg Safe Haven serves 78 individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. The Williamsburg Safe Haven offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing. Housing Specialist The Housing Specialist works closely with clients, members of the city contracted outreach teams, and partner agencies to prepare clients for permanent housing. The Housing Specialist will help achieve program targets by expediting the housing placement process by Aassisting residents in achieving housing readiness, establishing eligibility profile, seeking out and matching permanent housing opportunities. In coordination with the Clinical Coordinator and case management team, the Housing Specialist helps complete and submit housing applications, secure housing interviews, assist with mock interviews, conduct housing related groups, escort clients to appointments, and assist in move-ins. This position has a 35-hour work week. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure clients are prepared for the housing process by conducting mock interviews, groups, escorts to housing interviews, and ensuring that all necessary documents for housing applications have been secured Help prepare and review HRA 2010e and other appropriate housing applications Clearly communicate with case management staff regarding upcoming interviews, sent applications, and follow-up with housing providers, via progress notes, staff meetings and weekly supervision Track clients progress towards housing readiness Identify and maintain a wide array of housing options and resources, including building relationships with fair market landlords and rented rooms when appropriate Ensure that clients are matched and placed in housing appropriate to their needs Escort clients to appointments as needed Perform other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's degree or equivalent experience Substance abuse, homelessness, motivational interviewing, mental health conditions, preferred Two years' experience, preferably in a non-profit or real estate environment, knowledge of supportive housing and DHS housing programs preferred Previous experience working with homeless/formerly homeless populations, adults with substance abuse /dual diagnosis preferred Excellent interpersonal and problem-solving skills Strong writing and verbal communication skills Bilingual in Spanish and English preferred Proficiency with Microsoft Office Experience with HRA 2010e, AWARDS /Foothold and CARES preferred Ability to handle multiple tasks in a fast paced, dynamic team environment and willingness to shift easily between various responsibilities with diverse populations Must be able to use public transportation to accompany clients to appointments. Must be willing and able to engage in moderate physical activity to engage with street homeless individuals. Such activities include and are not limited to moderate walking and climbing
    $36k-46k yearly est. 25d ago
  • Intake and Eligibility Specialist

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Leasing and Compliance Breaking Ground is the largest developer and manager of permanent supportive housing in New York. Since its founding in 1990, Breaking Ground is regarded as industry leaders in the marketing, lease-up, quality assurance and compliance for projects financed through the federal Low Income Housing Tax Credit (LIHTC) program. The Leasing and Compliance Team oversees the marketing, tenant selection, and compliance for projects as well as annual compliance and recertification for buildings. Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with wraparound services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. Reporting to the Leasing Manager, the Intake and Eligibility Specialist screens leasing applicants for a portfolio of Breaking Ground's supportive housing and affordable housing that is managed by Breaking Ground. The Intake and Eligibility Specialist works directly with affordable and special needs applicants assisting them with the housing application process. ESSENTIAL DUTIES AND RESPONSIBILITIES: Determine initial eligibility of applicants by reviewing initial verifications of applicants' housing, income, and assets Create and send initial eligible and ineligible letters to applicants Prepare, send, and track interview invite letters for eligible applicants Schedule and conduct applicant interviews Facilitate collection and submission of required applicant documents Contact applicants to update documents as needed Perform credit and criminal background checks Confirm applicant's eligibility and conduct lease signings Conduct unit showings Perform other duties as assigned MINIMUM QUALIFICATIONS: High school diploma or equivalent required 2 years of comparable work experience in supportive housing, property management, social services, or a closely related field preferred Working knowledge of Low-Income Housing Tax Credits and Section 8 preferred. Required: Must obtain LIHTC certification within the first year of employment. Breaking Ground will pay certification fees Detail oriented and organized Strong writing and analytical skills Ability to interact effectively with applicants Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
    $39k-46k yearly est. 39d ago
  • Community Health Specialist, Safe Options Support, Staten Island

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Assistant Director, Programs, Safe Options Support the Community Health Specialist, Safe Options Support (SOS) provides on-site and field assessments and support for the SOS outreach teams in Staten Island who engage with individuals to determine homelessness history, services needed, and appropriate placement options. The Community Health Specialist ensures the utilization of Harm Reduction and Housing First strategies and other best-practice interventions to ensure the highest quality care for clients. The Community Health Specialist carries a caseload and is responsible for ensuring client records are kept in compliance with regulatory and agency standards. The Community Health Specialist works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Carry a caseload of clients Assist with outreach and engaging with identified persons currently experiencing homelessness and living with chronic medical conditions in Staten Island Promote effective strategies for case management following Housing First, Harm Reduction, Critical Time Intervention (CTI), Motivational Interviewing and trauma-informed care models of practice Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely Help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors Coordinate delivery of care with multiple service providers, particularly outreach teams and transitional and permanent housing providers, including conducting case conferences Perform other duties as assigned MINIMUM QUALIFICATIONS: NYS Licensed Masters Social Worker (LMSW) or NYS Licensed Mental Health Counselor (LMHC) strongly preferred. Minimum requirement: MSW, MHC, MPH, or MPA Previous experience with related populations strongly preferred Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients Experience with crisis intervention, including, risk assessments and incident management Ability to work successfully with a wide range of internal and external stakeholders Demonstrated success in working in a fast-paced environment with multiple priorities Ability to communicate (verbally and written) with diverse populations and stakeholders Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is required Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required Bilingual preferred
    $28k-33k yearly est. 39d ago
  • Harm Reduction Specialist

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Breaking Ground's Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who Breaking Ground places remain stably housed. Reporting to the Assistant Program Director, the Harm Reduction Specialist for S2H Queens will be located at 100-30/32 Atlantic Ave. Richmond Hill, NY 11416339 Broadway, Brooklyn, NY 11211 serving people experiencing homelessness (some with mental illness and/or substance use disorders) in order to assist the individual in the transitioning to permanent housing. Position responsibilities will include liaising with Peer-Delivered Syringe Exchange; Mobile Provider Syringe Exchange; developing, implementing, and facilitating in-house group programming; and providing and tracking opioid overdose prevention training for staff and clients. They will ensure safe sex education and materials are available to all residents. This individual will be expected to partner with appropriate Harm Reduction Service partners in the community that can provide services to the clients either at the Williamsburg or in the community. This position's hours are Monday-Friday 9:00am - 5:00pm with one late evening per week e.g. 11:00am - 7:00 pm; and it has a 35-hour work week ESSENTIAL DUTIES AND RESPONSIBILITIES: Create and manage core Harm Reduction based curriculum at the Safe Haven Liaise with external Harm Reduction based partners to help coordinate services Coordinate and facilitate groups with clients Assist program leadership in creating trainings for staff that ensure Harm Reduction practices are being taught and exercised by staff Ensure all staff are aware of needle stick prevention methods and agency policy and procedure around responding to needle sticks Ensure that there are adequate syringe disposal containers on site that are strategically located throughout the program site and will ensure that containers are emptied regularly Ensure there are always safer-sex resources available to clients that are accessible in common spaces Liaise with on-site psychiatric and primary care provider, to support treatment planning which includes medications aimed at reducing/eliminating alcohol use Perform other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's Degree Two years of experience working with homeless adults and substance abuse issues preferred Experience with harm reduction and motivational interviewing techniques strongly preferred Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs Excellent writing and communication skills Bilingual Spanish/English is preferred
    $40k-64k yearly est. 39d ago
  • Tenant Service Coordinator

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator oversees the operation of the Tenant Services Office. This department helps to provide safe, secure, and well managed permanent housing and contributes to Breaking Ground's overall mission of ending homelessness by working to build community and to engender tenant interactions with building staff. These goals are achieved through direct client contact, interaction with social services, and collaboration with outside organizations. The Tenant Services Coordinator coordinates program planning, organizes tenant participation in planned activities and workshops, and provides community outreach as needed. The Tenant Services Coordinator works closely with Building Management, Permanent Housing, and partner agencies. This position has a 35-hour work week. Hours are Monday- Friday, 9.00 am - 5.00 pm, with some evening and weekend flexibility. This position may require travel between 2 building sites in the same borough. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the Tenant Services calendar of events for assigned building sites, maximum of 2 building sites Oversee development and implementation of a wide range of programs and activities for residents Recruit and manage tenant and external volunteer opportunities Perform administrative tasks as needed including monthly building newsletter production, monthly reports, etc. Manage program budget Coordinate with Building Management, partner agencies, other Breaking Ground programs, and outside agencies Liaise with tenants to address needs and concerns as needed Accompany tenants on off-site excursions or events arranged by Breaking Ground Serve as tenant contact for questions and concerns; redirect tenants to appropriate staff; keep social service and building management informed of tenant involvement Perform other duties as assigned MINIMUM QUALIFICATIONS: Two years of satisfactory full-time work experience in Human Services or related field, or equivalent education and/or related work experience Excellent writing, interpersonal, and organizational skills Ability to multitask and shift easily between tasks Ability to work with diverse population, including persons with chronic mental illness Outgoing and easily approachable nature preferred Bachelor's Degree or equivalent experience Proficiency in using Microsoft Windows, particularly Word Excel, Publisher and Access
    $39k-50k yearly est. 7d ago
  • Social Worker

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Senior Director, Programs, Outreach the Social Worker provides on site, clinical assessment and support for weekend outreach teams who engage with individuals to determine homelessness history, services needed, and appropriate placement options. The Social Worker ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Social Worker provides advocacy for patients who are being discharged in compliance with regulatory and agency standards. The Social Worker oversees all 9.58 assessments and removals for the shift. This is a part time position working Saturday and Sunday 9.00 am - 5.00 pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: Promote effective strategies for outreach teams following Housing First, Harm Reduction, Crisis Prevention Institute (CPI) Motivational Interviewing and trauma-informed care models of practice Complete 9.58 certification and cover all 9.58 assessments and removals for the shift Serve as a liaison with community partners and in close collaboration, follow up on homeless conditions, community concerns, including 311 calls and encampment engagement Partner with hospital staff in emergency rooms and advocate for patients when they are going to be discharged Develop strong collaborative relationships with external partners and service providers, NYPD, EMS, and other stakeholders Provide support and guidance to outreach teams in managing difficult situations and successfully de-escalating conflict Ensure documentation and reporting is accurately reported on time Attend onsite meetings with community partners Perform other duties as assigned MINIMUM QUALIFICATIONS: NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment Previous clinical, supervisory, and administrative experience preferred Understanding of Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems Experience with crisis intervention, including, risk assessments and incident management Ability to communicate (verbally and written) and work with diverse population Superb collaborative skills; ability to work successfully with a wide range of internal and external stakeholders Detailed oriented and can manage team tasks Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams Bilingual preferred
    $42k-51k yearly est. 39d ago
  • Director Facilities Operations

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Director, Facilities Operations Reporting to the Assistant Vice President, Facilities Operations, the Director, Facilities Operations assists with providing expert-level facilities support across Breaking Ground's portfolio. The Director assists the building staff by partnering with external vendors and providing support with fire safety compliance, DOB inspections, cooling tower compliance, and the organization's Employee Safety Committee. This position is based in our midtown Manhattan offices but requires extensive time in the field across New York City. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide expert-level logistical and facilities support across Breaking Ground's portfolio. The portfolio includes permanent housing, transitional housing, and offices spread across New York City Ensure buildings are in compliance with federal, state, and local statutes, building codes and safety regulations, as well as compliance with the organization's protocols and standards Assist with preparation of annual building-wide inspections conducted by DHS, DOH, DOB, FDNY, and other agencies Confirm work to address violations is completed Partner with building leadership to coordinate repair projects performed by 3rd party vendors including planning, oversight, and inspection of work and reviewing invoices Provide direction and expertise to building staff managing the daily operations, including preventative maintenance repair, upkeep of buildings and grounds, and various systems (electrical, plumbing, HVAC) Plan for short-term and long-term building needs, participate in capital planning, and recommend facility improvements and renovations Assist with onboarding and training facilities staff in supervisor positions Participate in new building handover process (punch listing, systems training, warranty management, CCTV, access control, and key management) Create and maintain facility records and generate reports Participate in property management and asset management meetings Respond to after-hours emergencies as needed Perform other duties as assigned MINIMUM QUALIFICATIONS: High School diploma or equivalent required 5 years of facility management experience in residential buildings. Experience working with low-income and special needs populations is preferred Required: Current S-12 City Wide Sprinkler Systems S-13 City Wide Standpipe Systems S-95 Fire Alarm Systems F-80 Coordinator of Fire Safety and Alarm System in Homeless Shelters (Premise Related) W0-7 Fire and Emergency Drill Conductor Citywide G-92 Supervision of High-Pressure Natural Gas Fired Microturbine Systems Required: experience with OATH Hearings and removing FDNY AND HPD violations Experience utilizing the Department of Buildings (DOB) website, forms, and protocols Thorough understanding of health, safety, and environmental regulations Knowledge of building systems including heating, cooling, telephones, and cameras Detail oriented and organized. Must be flexible, creative, and take initiative to work both independently and as part of a team to accomplish objectives Superior writing and analytical skills Ability to interact effectively with all levels of staff and management Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, Microsoft Teams, and the ability to manage electronic files and cloud platforms Knowledge of Maintenance Connection, SiteCompli is preferred Required: Valid driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment
    $23k-36k yearly est. 39d ago
  • Clinical Coordinator, Transitional Housing

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Reporting to the Assistant Program Director, Transitional Housing the Clinical Coordinator, Transitional Housing supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise a team of Case Managers Provide regular, structured supervision meetings for direct reports Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice Development and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely Interview and assess potential clients Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely Assess and evaluate client functioning Supervise and conduct case conferences Coordinate delivery of care with multiple service providers, particularly outreach teams. Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict Perform other duties as assigned MINIMUM QUALIFICATIONS: NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients Experience with crisis intervention, including, risk assessments and incident management Ability to work successfully with a wide range of internal and external stakeholders Demonstrated success in working in a fast-paced environment with multiple priorities Ability to delegate and motivate staff to achieve deliverables Ability to communicate (verbally and written) with diverse populations and stakeholders Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required Bilingual preferred
    $47k-65k yearly est. 21d ago
  • Case Manager, Permanent Housing

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    Case Manager - Permanent Housing The Case Manager, Permanent Housing is responsible for providing support services to help individuals remain housed and to address needs such as benefits/entitlements, activities of daily living, substance abuse and mental health services. The Case Manager conducts home visits and links the client with local services in the community, as well as coordinating group activities for their caseload. The Case Manager provides case management services to formerly homeless individuals, some with multiple disabilities, in order to help the individual transition and adjust to permanent housing. ESSENTIAL DUTIES: Provide direct services to a caseload of approximately 15 clients, including conducting home visits, necessary assessments, benefits assistance, and other services necessary to support the client in maintaining housing and achieving recovery goals Conduct initial and ongoing assessments of clients, including completion of biannual and psychosocial assessments, and provide crisis intervention when needed Conduct psychosocial evaluations Connect clients to psychiatric services Connect clients to medical treatment and substance use treatment facilities when applicable Connect clients to job training programs, recreational activities, community services, food and nutrition programs Obtain identification, public benefits, and other applicable income sources for clients Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans Assist clients with preparation of documents needed for recertification and maintaining their housing Escort clients to appointments when needed Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures Performs other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor's Degree or equivalent work experience Two years of experience working with homeless adults and substance abuse issues preferred Experience with harm reduction and motivational interviewing techniques strongly preferred Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs Excellent writing and communication skills Bilingual Spanish/English is preferred
    $35k-42k yearly est. 15d ago
  • Painter

    Common Ground 3.2company rating

    Common Ground job in New York, NY

    At Breaking Ground, our residential buildings help to end homelessness by providing a home to formerly homeless individuals. The Painter is a part of the maintenance department that maintains the common areas and apartments of our residential buildings. Examples of common areas include offices, multi-purpose rooms, roof deck, garden, trash collection area, lobby, fitness room and sidewalks. Basic plumbing, wood-working and electrical work is required to maintain these spaces. The Painter is responsible for preparing, painting, and cleaning up assignments. The Painter will provide support to the Maintenance team as needed. This position has a 35-hour work week. ESSENTIAL DUTIES: Prepare, paint and clean-up of assigned areas Perform all preparation duties not limited to scraping, spackling, sanding, and taping Maintain inventory of all paint and supplies Assist in housekeeping and maintenance of the building when assigned Performs other related duties as assigned MINIMUM QUALIFICATIONS: Three years of comparable work experience High school diploma/GED Working with elderly, disabled and/or formerly homeless population is a plus Able to lift and move furniture and appliances in preparation for painting Able to use and stand on a ladder, and ability to stand for many hours at a stretch Basic knowledge of computer is preferred Ability to multi-task and shift seamlessly between various responsibilities
    $34k-47k yearly est. 39d ago

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