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Member Service Representative jobs at Commonwealth Care Alliance - 194 jobs

  • Member Services Representative

    Planet Fitness Inc. 4.1company rating

    Leesburg, VA jobs

    Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Virginia, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities * Provide an exceptional customer service experience. * Responsibilities include: * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals. Compensation: $10.00 - $12.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $10-12.5 hourly 37d ago
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  • Member Services Representative "Front Desk" - Overnight

    Planet Fitness-Excel Fitness 4.1company rating

    Virginia Beach, VA jobs

    Position: Member Services Representative - Front Desk Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and maintain club cleanliness and atmosphere. Ensure that all proper training has been completed in order to operate safely and efficiently. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks. Process and Review Daily Club Activity Paperwork and file in appropriate folders. Audit and Balance Cash Drawers on a daily basis. Update and Review Daily Club Reports and complete any corresponding Data Entry Documents Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment Adhere to companys policies and guidelines and address any minor infractions. Provide a safe and secure environment for all members Communicate with members and a create a high level of customer service. Stocking all retail and promotional items for following shift. Perform daily club inspections, complete assigned cleaning sections. Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders. Staying up to date on all required certifications and training courses. Communicating with, promoting, touring, and assisting prospects and potential members Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies Ensuring Facility complies with all state and federal laws and insurance requirements Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to. Qualifications: Must be at least 18 years of age or older. HS diploma or equivalent required. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Benefits & Perks: Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Other Details: Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing peoples lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Were continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, theres plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. Thats where you come in. If youre looking for a place where you can make a difference in a customers life, youve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that youre making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $12 hourly 24d ago
  • Member Services Representative

    Planet Fitness Inc. 4.1company rating

    Harrisonburg, VA jobs

    Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities * Provide an exceptional customer service experience. * Responsibilities include: * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals. Compensation: $9.50 - $10.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $9.5-10.5 hourly 14d ago
  • Member Services Representative

    Crunch Fitness 3.9company rating

    Virginia Beach, VA jobs

    The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Expectations Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Always maintain professional disposition Sell retail products Schedule member services: tanning, hydro-massage, etc. Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Team Member Handbook Requirements Obtain or maintain a valid Child/Infant CPR Certification Experience working with children Certifications, as local/state laws require Physical Requirements Lift 10 lbs. on occasion Stand, bend and squat with frequency Climb and hang decorations when needed Employment Eligibility All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively. To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment. All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification. Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
    $17k-25k yearly est. 20d ago
  • Overnight Member Services Representative

    Crunch Fitness 3.9company rating

    Portsmouth, VA jobs

    The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Expectations Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Always maintain professional disposition Sell retail products Schedule member services: tanning, hydro-massage, etc. Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Team Member Handbook Requirements Obtain or maintain a valid Child/Infant CPR Certification Experience working with children Certifications, as local/state laws require Physical Requirements Lift 10 lbs. on occasion Stand, bend and squat with frequency Climb and hang decorations when needed Employment Eligibility All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively. To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment. All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification. Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
    $17k-24k yearly est. 5d ago
  • Member Services Representative

    Crunch Fitness 3.9company rating

    Norfolk, VA jobs

    The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.
    $17k-24k yearly est. 60d+ ago
  • Member Services Representative

    Planet Fitness Inc. 4.1company rating

    Hampton, VA jobs

    Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities * Provide an exceptional customer service experience. * Responsibilities include: * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter commercial cleaning products during shift. * Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. * Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. * Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. * Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. * Need a day off? Full time employees have paid leave to take a break! Benefits & Perks * Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay * Every Team Player receives a FREE Planet Fitness Black Card Membership * Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources * PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY! Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $17k-24k yearly est. 7d ago
  • Member Services Associate

    YMCA of Greater Richmond 3.8company rating

    Richmond, VA jobs

    Job Description The Downtown/10th Street Family YMCA is currently seeking part time, personable Member Service Associates who enjoy working in a fast-paced environment to provide quality service to members and prospective members. We are currently looking for openers (5:30-9:00am) and closers (4:00-9:00pm). This part time position starts at $13.00 per hour. DUTIES of a Member Services Associate Responsibilities include answering phones, greeting members, processing memberships and completing program registrations. QUALIFICATIONS of a Member Services Associate Applicants should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast-paced environment, a high school diploma or GED and be 18 years old or older. Who we are: The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility. Job Posted by ApplicantPro
    $13 hourly 19d ago
  • Member Services Associate - Downtown/10th Street YMCA

    YMCA of Greater Richmond 3.8company rating

    Richmond, VA jobs

    The Downtown/10th Street Family YMCA is currently seeking part time, personable Member Service Associates who enjoy working in a fast-paced environment to provide quality service to members and prospective members. We are currently looking for openers (5:30-9:00am) and closers (4:00-9:00pm). This part time position starts at $13.00 per hour. DUTIES of a Member Services Associate Responsibilities include answering phones, greeting members, processing memberships and completing program registrations. QUALIFICATIONS of a Member Services Associate Applicants should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast-paced environment, a high school diploma or GED and be 18 years old or older. Who we are: The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.
    $13 hourly 18d ago
  • Member Services Representative

    Planet Fitness Inc. 4.1company rating

    Martinsville, VA jobs

    Benefits: * Employee discounts * Flexible schedule * Free uniforms * Opportunity for advancement * Paid time off Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities * Provide an exceptional customer service experience. * Responsibilities include: * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter commercial cleaning products during shift. * Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. * Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. * Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. * Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. * Need a day off? Full time employees have paid leave to take a break! Benefits & Perks * Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay * Every Team Player receives a FREE Planet Fitness Black Card Membership * Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources * PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY! Compensation: $12.77 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $17k-24k yearly est. 13d ago
  • Member Services Representative

    Planet Fitness-Excel Fitness 4.1company rating

    Martinsville, VA jobs

    Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Paid time off Grow with us! Were Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! Thats why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! Weve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break! Benefits & Perks Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY!
    $17k-24k yearly est. 6d ago
  • Member Service Specialist-7459

    Youfit 3.4company rating

    Bon Air, VA jobs

    Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a welcoming attitude and top-tier customer service. Your primary focus is engaging with members, answering their questions, and ensuring smooth check-ins and transactions. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld. Your ability to build strong connections and maintain a positive environment makes you an essential part of the YouFit team. Compensation At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses. What You'll Do Deliver exceptional customer service by greeting members, guests, and prospects warmly to create a welcoming environment. Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts. Answer phone calls and assist members by providing accurate information, assisting with inquiries, and directing calls as needed. Handle account management and billing by assisting members with account updates, payment processing, and past-due balances. Support retention efforts by engaging with members considering cancellations and offering solutions to retain them. Process transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy. Enforce gym policies and maintain standards by ensuring a safe and respectful environment by upholding club rules and guidelines. Perform opening and closing duties by following established procedures to prepare the facility for members. Assist with gym cleanliness by helping maintain a clean and organized front desk and facility as needed. Create an engaging gym experience by welcoming prospects, understanding their fitness needs, introducing them to the facility, and guiding them through the membership options. What We're Looking For Must be at least 18 years of age. Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored. Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed. Strong customer service skills with the ability to engage positively with members, guests, and prospects. Ability to multitask and stay organized in a fast-paced environment. Basic proficiency in handling transactions, balancing a cash drawer, and following cash-handling procedures. Ability to enforce gym policies professionally and resolve member concerns effectively. Basic computer skills for processing check-ins, updating accounts, and managing member interactions. A team-oriented mindset with a proactive approach to problem-solving and service excellence. Physical Demands This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds. Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits HERE ! Have we proved YOU matter yet? Apply Today! YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
    $20k-27k yearly est. 18d ago
  • Member Service Representative -Overnight

    Planet Fitness-Excel Fitness 4.1company rating

    Gloucester Point, VA jobs

    Job Description Grow with us! Were Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. See for yourself! What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! Thats why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! Weve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break!
    $17k-24k yearly est. 18d ago
  • Member Service Representative -Overnight

    Planet Fitness Inc. 4.1company rating

    Gloucester Point, VA jobs

    Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. See for yourself! What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities * Provide an exceptional customer service experience. * Responsibilities include: * Check members into the system. * Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Detailed cleaning in all areas of the facility. Qualifications/Requirements * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes excel here! * Customer service background preferred. * Punctuality and reliability is a must. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter commercial cleaning products during shift. * Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. * Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. * Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. * Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. * Need a day off? Full time employees have paid leave to take a break! Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $17k-24k yearly est. 1d ago
  • Member Service Representative

    Planet Fitness-Excel Fitness 4.1company rating

    Gloucester Point, VA jobs

    Job Description Grow with us! Were Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. See for yourself! What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! Thats why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! Weve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break!
    $17k-24k yearly est. 18d ago
  • Member Engagement Specialist

    American Society of Clinical Oncology 4.9company rating

    Alexandria, VA jobs

    Cancer strikes more than 10 million people worldwide each year. The ASCO Association d/b/a Association for Clinical Oncology (the "Association") is a 501(c)(6) professional membership association representing a diverse network of nearly 45,000 oncology professionals. The Association, along with its affiliates the American Society of Clinical Oncology (the "Society"), Conquer Cancer, the ASCO Foundation, and QOPI Certification Program, LLC, (collectively, "ASCO") are committed to conquering cancer through research, education, and promotion of the highest quality care. ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance. ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs. To learn what it's like to work at the Association, click here. Who we are looking for: ASCO has an exciting opportunity for a strategic, relationship-driven Member Engagement Specialist, to drive member engagement through strategies that build community and deliver meaningful member value. The Member Engagement Specialist will grow and manage a dynamic online community, support onboarding and renewal initiatives to ensure seamless high-quality member experience. If you are a strategic, tech-savvy relationship builder who loves turning engagement into value consider applying today! Remote candidates welcome or primary location in Alexandria, VA. Responsibilities * Manage member engagement programs that build member loyalty and promote member growth and retention. * Develop and implement an online community management strategic plan for the professional online networking community for members and non-members. * Manage the daily operations of ASCO's online community platform, and assist in the creation of relevant, engaging, and valued communities, develop and circulate best practices for staff liaisons and Community Champions to increase community engagement. * Serve as the primary staff point of contact and operational partner for volunteer leaders of ASCO's Communities of Practice (CoPs). * Track and analyze community metrics to assess the effectiveness of community initiatives and make data-driven decisions for improvement. * Stay up to date on community management and engagement industry trends, emerging technologies, and community management best practices to continually enhance the community experience. * Assist team to improve new member experience through a strategic onboarding and orientation process, as well as liaising with other departments to ensure there is a seamless user experience from application to engagement in the society. * Monitor and track first and second year retention and engagement indicators of new members to validate effectiveness of the onboarding process. * Administer Fellow of ASCO (FASCO) member recognition program. Ensure timely measurement of engagement trends, monitor participation and involvement in ASCO programs, communicate member opportunities, and continually monitor additional key programs to include in the engagement metric. * Develop reporting to show growth and utilization of programs and member satisfaction, assess performance and analyze engagement efforts, and work with other department/staff on cross-promotional opportunities to build a structure that establishes value for the members. * Liaison with other departments to increase understanding of membership value and benefits while continuing to learn about potential member benefits. * Attend Member Exhibits, the Annual Meeting, and other events on a regular basis for in-person recruitment, retention, and engagement efforts as well as department support. * Other duties as assigned. Required Education and Experience * Bachelor's degree in Business Administration, Project Management, or related field or equivalent years of experience * 4 - 5 years of membership experience, such as community management, member engagement, retention, recruitment, and volunteer services * Proficiency with professional online community platforms such as Higher Logic and proven track records of growing member engagement * Experience with Microsoft Dynamics 365 or similar CRM/Association Management Systems (AMS) * Experience with reporting and analytics * Proficiency working with Microsoft suite products Preferred Education and Experience * Experience with business intelligence tools such as Amazon QuickSight or PowerBI * A proven track record of building community through member engagement * PMP or an accredited professional project management certification * High level of proficiency in Microsoft Office suite, Smartsheet or other project management applications, and database programs Competencies * Excellent time management skills with a proven ability to meet deadlines, prioritize, and multi-task. * Excellent communication skills with the ability to clearly convey and receive information. * Strong organizational skills and high attention to detail. * High level of EQ and ability to thrive in a mission-driven complex environment. * Ability to foster and build relationships within all levels of the organization. * Ability to work independently with sound judgement and collaboratively in teams. * Strong analytical skills and critical thinking skills with ability to anticipate solutions and next steps. * Technically savvy and ability to use technology to grow business objectives, and a willingness to adapt to new technology. ADA/Physical Requirements Must lift up to 25 lbs. Extended periods seated at a desk and standing at conferences. High use of computer and other office technology equipment. Travel 11-20 days/yr Generous Benefits Package: * Hybrid Work Environment * Open Leave Policy * Paid Family Leave * 13 Paid Holidays per Calendar Year * Staff Appreciation Days * 401(k): 7.5% Employer Contribution * Medical/Dental/Vision * Employee Assistance Program * Fertility and Family Forming * Healthcare Concierge * Flexible Spending Account(s) * Healthcare Savings Account * Disability and Life Insurance Applications are accepted and reviewed on a rolling basis. The job posting will remain active throughout the candidate application evaluation process. The Association for Clinical Oncology is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, national origin, sex, and religion.
    $32k-41k yearly est. Auto-Apply 23d ago
  • Customer Experience Representative

    Foot Levelers 4.3company rating

    Roanoke, VA jobs

    Who are we? Foot Levelers is the leading provider of custom orthotics in the world. Yes, you read that right! We're a 73-year-old, family run business with an unparalleled made-in-the-USA product. We're a dynamic medical device manufacturer and wellness company poised on an exciting growth projection, with an ever-expanding network of chiropractors, physical therapists, and other passionate medical professionals. They look to us to ensure their patients are receiving the best custom orthotics available and living pain-free, healthy lives. Who are we looking for? We are looking for self-motivated, engaging professionals, who are eager to join our growing company and who believe in our exceptional mission "To improve wellness worldwide through custom, innovative solutions and dynamic superior services." If you have a passion for helping others and are an excellent communicator with a knack for problem solving, and have the career track record to prove it, we would love to talk to you! Our Sales and Service Team works closely with our customers through inbound and outbound phone calls. We pride ourselves in educating healthcare professionals on our products and technology so that they can provide the best outcomes for their patients. Our Sales and Service Team… Provides over the top customer service, on each and every call, leading with a "Love & Service" mentality. Maintains accurate and detailed data on our customers and their orders. Demonstrates a commitment to one-call resolution in order to provide the best customer experience possible. Uses active listening, to understand our customers' needs and concerns, then makes recommendations based on each customer's individual situation. They are diligent in their follow through to resolution and in their attention to detail. Continues to learn and is always training to elevate their skills. Becoming a subject matter expert allows them to guide our customers to the products that would best fit their patient's needs. Qualifications The Perfect Sales and Service Team Candidate Would… Be an articulate and professional communicator with excellent skills in both written and verbal forms of communication. Be committed to the continuous development of product and service knowledge, which is the key to our customers' and our company's success. Be a self-motivated problem solver with a passion for customer satisfaction, wellness, and our Foot Levelers products. Demonstrate mental sharpness by thinking on their feet, being quick, inquisitive & engaging while maintaining a smile and friendly attitude. Successfully find avenues for upselling using active listening skills and be a confident sale closer. Be comfortable with all Microsoft applications and be eager to learn a CRM system - Whatever systems/programs they don't already know, they can easily dive into and figure out using our training protocols as a guide. Be able to work with others in a team environment as well as effectively complete individual projects on time. Be motivated by additional payouts and commission based on their individual success at achieving goals and growing their skills. Have prior Call Center or Customer Service experience and be able to share their success in meeting customer expectations, resolving issues, and achieving or exceeding professional goals. Ready to join our team? Here are a few Foot Levelers Family Perks: Family atmosphere where everyone truly cares about you and your success. Growth and cross-training opportunities, upward mobility, and career pathing programs. On-site gym & personal trainer. Up to two weeks of paid vacation for your first year on the job, plus 11 paid holidays. Excellent Benefits package including an employer covered health insurance option via our non-smoking facility and the benefit of our Workout For Payout Program. 401K with Company Match.
    $30k-41k yearly est. 18d ago
  • Service Specialist II

    Johns Hopkins Medicine 4.5company rating

    Springfield, VA jobs

    You were meant for Hopkins. Johns Hopkins Pharmaquip is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. As a member of Johns Hopkins Medicine, Johns Hopkins Howard County Medical Center is a 266-bed acute care facility that has been serving the community for nearly 40 years. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential. What Awaits You? * Career growth and development * Employee and Dependent Tuition Assistance * Diverse and collaborative working environment * Affordable and comprehensive benefits package Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: ******************************** Location-Springfield, VA Shift: Full Time/Day Shift/40 hours- Tuesday-Saturday-10am-6:30pm Summary * Responsible for performing all tasks related to specific positions in a timely manner and meeting or exceeding supervisor's communicated expectations. * Responsible for the delivery and/or pick up of medical equipment, supplies or pharmaceuticals to patients' homes or places of discharge. * Will ensure completion of all applicable paperwork is accurate, legible and meets all regulatory requirements. * Delivers exceptional customer service to all internal & external customers. * Performs distribution service and warehouse duties according to the policies and procedures of Johns Hopkins Pharmaquip. * Maintains a safe work environment, including all aspects of maintaining the fleet vehicles. Education: * High School Diploma or equivalent required. Work Experience: * 6 months or more experience in warehousing, medical equipment preferred. * Home Care or DME Experience preferred. * Arabic Speaker Strongly Preferred Required Licensure,Certification, etc.: * Current valid driver's license, with no points Important Notices: * Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. Salary Range: Minimum 16.34/hour - Maximum 26.94/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
    $30k-43k yearly est. 60d+ ago
  • Service Specialist II

    Johns Hopkins Medicine 4.5company rating

    Springfield, VA jobs

    You were meant for Hopkins. Johns Hopkins Pharmaquip is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. As a member of Johns Hopkins Medicine, Johns Hopkins Howard County Medical Center is a 266-bed acute care facility that has been serving the community for nearly 40 years. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential. What Awaits You? Career growth and development Employee and Dependent Tuition Assistance Diverse and collaborative working environment Affordable and comprehensive benefits package Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: ******************************** Location-Springfield, VA Shift: Full Time/Day Shift/40 hours- Tuesday-Saturday-10am-6:30pm Summary Responsible for performing all tasks related to specific positions in a timely manner and meeting or exceeding supervisor's communicated expectations. Responsible for the delivery and/or pick up of medical equipment, supplies or pharmaceuticals to patients' homes or places of discharge. Will ensure completion of all applicable paperwork is accurate, legible and meets all regulatory requirements. Delivers exceptional customer service to all internal & external customers. Performs distribution service and warehouse duties according to the policies and procedures of Johns Hopkins Pharmaquip. Maintains a safe work environment, including all aspects of maintaining the fleet vehicles. Education: High School Diploma or equivalent required. Work Experience: 6 months or more experience in warehousing, medical equipment preferred. Home Care or DME Experience preferred. ** Arabic Speaker Strongly Preferred** Required Licensure,Certification, etc.: Current valid driver's license, with no points Important Notices: *** Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. Salary Range: Minimum 16.34/hour - Maximum 26.94/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
    $30k-43k yearly est. 60d+ ago
  • Eligibility Representative

    Deco Recovery Management 4.3company rating

    Leesburg, VA jobs

    Since 1993, Our team is driven to make the DECO/Elevate PFS Difference each day! We believe exceptional efforts produce exceptional results; focusing on a compassionate, empathetic patient-advocacy approach to eligibility services that not only provides hospitals with a targeted revenue flow solution for their uninsured and under-insured populations, but greatly enhances patient satisfaction. Job Description JOB SCOPE: Eligibility Representatives will attempt to perform detailed in-house review, bedside and/or phone interviews to determine if patient is a viable candidate for State, Federal, County, Medical or Disability Assistance, and if so to assist the patient/guarantor with the application process for any Assistance type program. This assistance will include the necessary investigative, field, and administrative work needed to assist the patient in meeting eligibility requirements for Disability, Medicaid or other applicable County, Federal or State programs if appropriate. JOB RESPONSIBILITIES: -Screen patients and/or patient's representative to determine potential eligibility for Third Party Resources. -Explain to patients and other entities the eligibility requirements, application process and verification requirements for applicable programs. -Facilitate the application process when appropriate for the patient by assisting the patient in completing the application, scheduling appointment interviews and obtaining required verifications. -Document pertinent patient information in the appropriate systems dictated by the health care facility and DECO/ElevatePFS. An equal opportunity employer Qualifications Good customer service skills Basic computer skills Ability to pay attention to detail and great follow through Some DFACS Experience Bilingual Spanish is a plus Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-36k yearly est. 11h ago

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