Senior Director jobs at Commonwealth Care Alliance - 612 jobs
Senior Director, Finance Systems & Processes (Hybrid)
Boston Scientific Gruppe 4.7
Marlborough, MA jobs
A leading global medical technology company seeks a SeniorDirector, Financial Processes and Systems to oversee the implementation of finance systems supporting planning and reporting. Candidates should have a bachelor's degree in finance and 10+ years of experience. This role involves leadership of a high-performing team and collaboration with IT and finance stakeholders, all while following a hybrid work model. The anticipated salary range is $172,500 - $327,800, reflecting experience and education.
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$172.5k-327.8k yearly 5d ago
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Director Workforce Capacity Planning
Humana Inc. 4.8
Boston, MA jobs
Become a part of our caring community and help us put health first
The Director, Workforce Capacity Planning is responsible for setting and executing CenterWell's workforce capacity strategy across CenterWell Call Centers, Pharmacy operations, Primary Care Clinics, and Home Health services. This position will integrate advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision‑making. The Director, Workforce Management requires an in‑depth understanding of how organization capabilities interrelate across the function or segment.
The Director Operating as a strategic partner to Operations, Finance, Clinical Leadership, Product, and Technology, the Director provides clear, data‑driven recommendations to senior leadership, enables disciplined planning and governance, and builds scalable capabilities that support CenterWell's long‑term growth and transformation.
The Director, Workforce Management assesses organizational staffing and identifies requirements and solutions to meet workforce objectives.
Enterprise Capacity Strategy & Planning
The Director owns the end‑to‑end workforce capacity planning framework for CenterWell. This includes developing short‑term, annual, and multi‑year capacity plans that align demand forecasts, productivity assumptions, staffing models, and financial targets across all supported lines of business. The role ensures capacity strategies are forward‑looking, scenario‑based, and aligned to evolving care models, regulatory requirements, and growth initiatives.
Demand Forecasting & Scenario Modeling
This leader establishes and governs enterprise forecasting methodologies, ensuring consistency, rigor, and transparency across call center, pharmacy, clinical, and home health environments. The role leads scenario planning to assess risks and tradeoffs related to volume volatility, labor availability, productivity changes, technology adoption, and policy or market shifts. Insights are translated into actionable options for executive decision‑making.
Financial Partnership & Investment Decisions
The Director partners closely with Finance to support budgeting, re‑forecasting, and long‑range planning processes. This includes headcount planning, labor cost modeling, productivity targets, and return‑on‑investment analysis. The role clearly articulates the financial and operational implications of capacity decisions and provides recommendations that balance affordability with service and access commitments.
Cross‑Functional Leadership & Influence
Success in this role requires strong influence across a matrixed organization. The Director works in close partnership with Operations, Clinical Leaders, Workforce Management, HR, Product, and Technology teams to ensure capacity plans are executable and integrated with hiring, scheduling, training, and system roadmaps. The role aligns stakeholders around a single, enterprise capacity narrative and resolves competing priorities through data and structured decision frameworks.
Governance
The Director establishes a disciplined governance model for capacity planning, including standard assumptions, review cadences, escalation paths, and executive forums. The role ensures leadership has clear visibility into capacity risks, constraints, and performance, and that plans are regularly reviewed, refined, and aligned to business outcomes.
Team Leadership & Capability Development
The Director builds, leads, and develops a high‑performing workforce capacity planning team. This includes defining clear roles and expectations, strengthening analytical and business acumen, and standardizing tools, models, and processes. The role fosters a culture of accountability, continuous improvement, and intellectual curiosity.
Communication
A critical component of the role is translating complex analyses into clear, concise executive communications. The Director prepares and delivers materials that enable senior leaders to quickly understand capacity drivers, risks, and options, supporting timely and informed decisions. Communication is tailored for executive, operational, and clinical audiences.
Outcomes & Measures of Success
Success is measured by the accuracy and usability of capacity plans, improved alignment between demand and staffing, reduced operational volatility, stronger financial predictability, and leadership confidence in capacity insights. Over time, the role enables CenterWell to scale efficiently while maintaining high standards of access, quality, and member experience.
Use your skills to make an impact Required Qualifications
Bachelor's Degree
8 or more years of Workforce Management experience
5 or more years of management experience
Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
Excellent written and oral communication skills
Advanced forecasting and modeling techniques
Strong analysis, critical thinking, and analytical problem solving skills
Ability to handle multiple tasks and deadlines with attention to detail
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Advanced Degree
Prior experience in Process or Project Management
Additional Information:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision‑making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work at home requirements:
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
SSN Alert:
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$168,000 - $231,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.
Application Deadline: 01-22-2026
About us
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over‑the‑counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior‑focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole‑person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry‑leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well‑being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
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$168k-231k yearly 1d ago
VP, Foundation AI
Whoop 4.0
Boston, MA jobs
At WHOOP, we are building the future of human performance and healthspan. Our wearable and platform translate continuous physiological data into insights that help millions of members train smarter, recover better, and live longer, healthier lives. As WHOOP enters its next phase of AI-driven innovation, foundation models will sit at the core of how we understand human physiology, personalize guidance, and deliver clinically meaningful insights at scale.
We are seeking a VP, Foundation AI to lead the development of WHOOP's multimodal foundation models. These systems unify wearable sensor data, language, blood biomarkers, clinical information, and self-reported inputs to power the next generation of health intelligence. This is a rare opportunity to shape foundational technology with direct impact on real-world health outcomes, enabled by one of the world's richest longitudinal physiological datasets and a clear mandate to deploy AI responsibly in production.
In this role, you will report to the SVP of Research, Algorithms, and Data and serve as WHOOP's most senior technical leader for in-house foundation model development. You will define modeling and architectural strategy, guide training and scaling decisions, and ensure these models mature into robust, production-grade systems that deliver measurable value to members. Partnering closely with executive leadership, product, engineering, and clinical teams, you will align technical execution with WHOOP's broader AI strategy and long-term business goals.
The ideal candidate combines deep technical expertise in large-scale AI with proven experience building and leading high-performing organizations. You bring scientific rigor, strong judgment, and strategic leadership to advance the frontier of applied AI in health while maintaining reliability, integrity, and member trust.
RESPONSIBILITIES
Lead a world-class team in the design, training, evaluation, and deployment of large-scale multimodal foundation models spanning wearable sensor data, language, blood biomarkers, clinical datasets, and self-reported inputs
Serve as the senior technical authority on foundation model architecture, representation learning, and training strategy, guiding critical design and investment decisions
Build, grow, and mentor a high-performing AI organization, fostering a culture of technical excellence, collaboration, accountability, and continuous learning
Partner closely with MLOps, data engineering, and software engineering teams to scale and serve foundation models in high-throughput, production environments
Define and drive WHOOP's long-term AI strategy, ensuring alignment between foundational research, product innovation, and company goals in health, performance, and longevity
Establish rigorous standards for model evaluation, validation, and monitoring, with a focus on robustness, generalization, and real-world performance
Communicate technical vision, milestones, and tradeoffs clearly to executive leadership and cross-functional stakeholders to ensure alignment and organizational buy-in
QUALIFICATIONS
Deep expertise in modern AI and machine learning, demonstrated through significant professional or academic experience building large-scale learning systems deployed in real-world environments
At least 10 years of experience in AI and machine learning, including a minimum of 5 years leading and scaling high-performing technical teams or organizations
Proven hands-on experience developing large models from scratch using distributed training frameworks such as PyTorch or JAX, including ownership of data pipelines, training infrastructure, optimization strategies, and evaluation methodologies
Direct experience designing or leading foundation models or similarly generalizable representation learning systems that support multiple downstream tasks or modalities
Demonstrated ability to translate cutting‑edge research into durable, user‑facing products that deliver sustained and measurable real‑world value
Experience working with complex, high‑dimensional, and noisy data sources, including time‑series sensor data or multimodal datasets
Strong judgment around model robustness, evaluation, and failure modes, with an understanding of how modeling decisions impact user trust, safety, and outcomes in high‑stakes applications
Experience partnering closely with product, engineering, and infrastructure teams to deliver AI systems that balance scientific ambition with scalability, performance, and maintainability
Track record of operating effectively in regulated, safety‑critical, or trust‑sensitive domains, or of applying equivalent rigor in environments where correctness and reliability are essential
Exceptional communication skills, with the ability to articulate technical vision, tradeoffs, and progress to executive leadership and to both technical and non‑technical audiences
A leadership style that combines high technical standards with empathy, clarity, and a strong commitment to developing inclusive teams and future technical leaders
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E‑verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
For this position at WHOOP, we view total compensation as the combination of base salary, yearly bonus, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long‑term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long‑term growth and success.
The U.S. base salary range for this full‑time position is $200,000 - $300,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job‑related skills, experience, performance, and relevant education or training.
In addition to the base salary and competitive benefits, given the strategic importance of this leadership role, we anticipate that a substantial share of total compensation will be delivered through a competitive and generous stock option grant, complementing the base salary.
The base salary ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Learn more about WHOOP.
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$200k-300k yearly 3d ago
VP, Foundation AI - Multimodal Health Models
Whoop 4.0
Boston, MA jobs
A leading health tech company is seeking a VP of Foundation AI to advance their AI capabilities and health intelligence. This role involves leading a talented team in the development of multimodal models that aggregate diverse data for actionable insights. Candidates should possess extensive AI expertise and leadership experience, particularly in designing scalable systems. The position is located in Boston, MA, with a competitive salary range of $200,000 - $300,000 plus equity and bonuses.
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$200k-300k yearly 3d ago
Senior Director, Financial Processes and Systems
Boston Scientific Gruppe 4.7
Marlborough, MA jobs
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SeniorDirector, Financial Processes and Systems
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high‑performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
About the role
Boston Scientific is at a pivotal moment in our global technology transformation journey, with major system implementations already in motion and additional launches ahead. To accelerate this momentum, we are establishing a dedicated finance technology team to lead the end‑to‑end implementation of our finance systems stack. We are hiring a new SeniorDirector, Financial Processes and Systems, who will serve as a key member of the Finance leadership team. This leader will drive the execution of our enterprise‑wide finance systems roadmap, ensuring strategic alignment with Boston Scientific's broader business objectives.
This role is responsible for overseeing a suite of financial systems that support global planning, forecasting, consolidation, and reporting processes. The SeniorDirector will collaborate closely with senior Finance and IT stakeholders to enhance systems capabilities, stabilize post‑launch performance, and build scalable, future‑ready solutions. With oversight of a high‑performing team, this individual will also lead initiatives in process automation, data governance, and user training-ensuring that our finance systems are resilient, optimized, and ready to support the organization's continued growth.
Note: This role follows a hybrid work model requiring employees to be in our Marlborough, MA office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance may be available for this position at this time.
Responsibilities
Develop and implement a systems strategy to support Boston Scientific's objective of a best‑in‑class, agile finance organization.
Collaborate with IT Finance to deliver system launches, including Magellan, EPM/PPM, and workforce planning.
Establish processes to stabilize and enhance financial applications post‑launch.
Lead and mentor a team of ten professionals.
Oversee systems supporting financial close, consolidation, planning, and forecasting.
Manage master data governance for all finance data elements, including design and execution of definitions, rules, and hierarchies.
Support business growth through effective partnership on acquisitions, divestitures, and new entity setup.
Drive process improvements and automation to enhance user experience and adapt to evolving business needs.
Develop and maintain training strategies aligned with system changes.
Engage with external consultants to ensure timely, high‑quality project delivery.
Required qualifications
Bachelor's degree in Accounting, Finance, or Business Administration.
Extensive experience with system implementations (Magellan/SAP, EPM/PPM).
Minimum of 10 years' experience in progressive financial management and leadership roles.
Proven ability to lead projects, launch systems, and develop high‑performing teams.
Strong stakeholder management and communication skills, with executive presence.
Results‑driven, with excellent organizational and time‑management abilities.
Requisition ID: 619380
Minimum Salary: $172,500
Maximum Salary: $327,800
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see *************************** will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non‑exempt (hourly), non‑sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non‑sales roles may also include variable compensation, i.e., annual bonus target and long‑term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem‑solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID‑19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID‑19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID‑19 vaccination.
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A leading biopharmaceutical company seeks a SeniorDirector in Waltham, MA, to develop and implement strategies for ARISTADA. You'll lead marketing initiatives, collaborate across teams, and oversee the ARISTADA brand's journey for HCPs and patients. The ideal candidate has over 10 years of experience in the pharmaceutical industry, particularly in neuroscience marketing, and displays exceptional leadership and communication skills. This hybrid role offers competitive compensation and benefits.
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$141k-185k yearly est. 2d ago
Actuarial Analytics Director - Healthcare Utilization
Athenahealth India 4.5
Boston, MA jobs
A leading healthcare technology company is seeking a Director of Actuarial Analytics to oversee advanced forecasting models and analytics for healthcare utilization and revenue. This role involves collaborating across departments and providing strategic insights to executive leadership. Ideal candidates will have over 8 years of experience in health actuarial roles and advanced analytical skills, including proficiency in Excel and SQL. The position offers a full-time contract based in Boston, MA with flexible working options.
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Director, Actuarial Analytics - Healthcare Utilization & Revenue Forecasting page is loaded## Director, Actuarial Analytics - Healthcare Utilization & Revenue Forecastinglocations: Boston MA: Remote USA: Austin TX: Atlanta GA: Burlington VTtime type: Full timeposted on: Posted Todayjob requisition id: R13701Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.**Business Title** Director, Actuarial Analytics - Healthcare Utilization & Revenue Forecasting**Role summary** The Director of Actuarial Analytics will lead the development and execution of advanced actuarial models and analytics to forecast healthcare utilization, evaluate emerging trends, and assist the broader FP&A team in projecting revenue. This role will provide strategic insights to executive leadership, guide business initiatives, and ensure the organization's financial planning is grounded in robust actuarial analysis. This role will report to the Executive Director of Corporate Finance.**Team summary** The FP&A team builds budgets, forecasts, and multi-year financial plans that guide the company's strategic priorities. This actuarial-focused director will partner closely with finance, product, sales, and operations to translate utilization and pricing insights into reliable forecasts and actionable financial models.Essential Job Responsibilities* Develop and lead actuarial forecasting models for utilization, revenue, and cost across products and lines of business.* Manage pricing analyses and rate-setting workstreams for government (Medicare, Medicaid) contracts and commercial payer models.* Analyze utilization trends and identify drivers to inform financial projections and strategic recommendations.* Build and maintain financial models and dashboards to support monthly/quarterly forecasting and executive reporting.* Collaborate with sales, product, and operations to evaluate contract economics, renewals, and new business opportunities.* Mentor and review work from actuarial and analytics staff, ensuring methodological rigor and quality control.* Present findings and recommendations to senior finance and business leaders to support strategic decision-making.* Support development of actuarial documentation and knowledge sharing across the finance organization.**Additional Job Responsibilities*** Support ad hoc actuarial analyses for M&A, strategic investments, or special projects as requested.* Contribute to process improvements in forecasting, pricing, and reporting workflows.* Partner with regulatory and compliance teams on modeling assumptions related to reimbursement and policy changes.* Prepare documentation and assumptions for audit and external reporting needs.* Participate in vendor and third-party model evaluations and oversight.**Expected Education & Experience*** Bachelor's degree in Actuarial Science, Statistics, Mathematics, or related field (Master's preferred).* Associate or Fellow of the Society of Actuaries (ASA or FSA).* 8+ years of experience in healthcare actuarial roles, with deep expertise in forecasting, pricing, and utilization analysis.* Experience with government healthcare contracts (Medicare, Medicaid) and commercial payer models.* Advanced proficiency in Excel, SQL, SAS, and other analytical tools; experience with data visualization platforms (e.g., Power BI, Tableau) preferred.* Strong communication skills, with the ability to present complex analyses to non-technical audiences.* Demonstrated leadership in managing projects and mentoring teams.* Creative problem-solving skills and intellectual curiosity; ability to thrive in a fast-paced, evolving environment.* Experience with value-based contracting and risk adjustment analytics.* Prior consulting experience or exposure to multiple payer environments preferred.* Proven ability to integrate actuarial standards with business strategy and operational goals preferred.*For candidates located in California, Colorado, Hawaii, Jersey City (NJ), New York City, Westchester County (NY), and Washington, please visit the following link for pay range information:**California: ************************************************************************ ********************************************************************** ****************************************************************** Jersey: ****************************************************************** York: ************************************************************************** ********************************************************************** athenahealth******Our vision:*** *In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.****Our company culture:*** *Our talented**employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.****Our DEI commitment:*** *Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.****What we can do for you:****Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative**workspaces* - *some offices even welcome dogs.**We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,**full-time. With consistent communication and digital collaboration tools, athenahealth**enables**employees to find a balance that feels fulfilling and productive for each individual situation.**In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.**Learn more about our culture and benefits here: athenahealth.com/careers*
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$146k-188k yearly est. 3d ago
Director of Workforce Capacity Strategy
Humana Inc. 4.8
Boston, MA jobs
A healthcare company seeks a Director of Workforce Capacity Planning to lead strategic workforce capacity initiatives across various operations. The ideal candidate will have extensive experience in workforce management and management roles. Responsibilities include developing capacity plans, demand forecasting, and communicating analysis insights effectively. The role offers competitive compensation in the range of $168,000 - $231,000 per year, along with a bonus incentive plan. Join us to make a real impact on patient care and consumer experiences.
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$168k-231k yearly 1d ago
Director - Research & Development Project Management
Nova Biomedical GmbH 4.6
Waltham, MA jobs
Career Opportunities with Nova Biomedical Corporation
Nova Biomedical is an Equal Opportunity Employer in compliance with Affidtive Action in hiring and promoting women, minorities, veterans and individuals with disabilities.
Director - Research & Development Project Management
Nova Biomedical: One Global Brand. One Vision. Together under one name.
Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.
About the company
At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.
Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.
With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.
Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.
The Director, R&D Project Management, is a senior leadership role responsible for overseeing the planning, execution, and delivery of strategic projects across R&D. This position oversees a portfolio of technical initiatives, manages project management teams, and collaborates closely with cross-functional stakeholders to ensure alignment with business objectives and technical standards. The Director will build and lead a high-performing project management team, set the strategic direction for project execution, implement best practices, and foster a culture of continuous improvement and innovation. The Director, R&D Project Management reports directly to the Vice President of R&D and leads a team of project managers.
If you're passionate about research and development project management and want to be part of a team that is shaping the future of life sciences, we'd love to hear from you, apply today!
What you'll do
Strategic Leadership: Define and communicate the vision for R&D project management. Align project portfolios with organizational goals and priorities.
Program Oversight: Lead and oversee large-scale R&D programs from initiation through delivery, ensuring projects are executed on time, within scope, and within budget.
Team Management: Recruit, mentor, and develop project managers. Foster a collaborative and high-performance team environment.
Process Improvement: Establish, refine, and enforce project management methodologies, standards, and tools to drive consistency and efficiency.
Stakeholder Engagement: Serve as the primary point of contact for executive leadership, clients, and technical teams. Communicate project status, risks, and mitigation strategies effectively.
Risk & Issue Management: Proactively identify potential risks and issues, develop mitigation plans, and ensure resolution to minimize impact on project delivery.
Resource Allocation: Optimize the utilization of resources across projects, balancing workloads and priorities to maximize productivity.
Financial Management: Oversee project budgets, forecasts, and financial reporting. Ensure projects deliver value within financial constraints.
What we are looking for in you
10+ years of progressive experience in project management, including 5+ years in a leadership or director-level role.
Proven track record of successfully leading complex, multi-disciplinary projects.
Strong knowledge of project management methodologies (e.g., PMP, Agile, Scrum).
Exceptional leadership, interpersonal, and communication skills.
Demonstrated ability to drive process improvements and organizational change as well as manage budgets, resources and timelines effectively.
Experience with project management software and tools (e.g., MS Project, Asana, Jira).
Ability to influence and build relationships at all levels of the organization.
High level of analytical, problem-solving, and decision-making skills.
Experience managing cloud, software development, infrastructure, or enterprise IT projects.
Ability to navigate and influence within a matrixed organization.
Bachelor's degree in business, Project Management, Engineering, or related field; Master's degree preferred.
Certification in Project Management (PMP, PRINCE2, or equivalent) preferred.
Physical Requirements for this role include:
This position is based in our Waltham, MA office with occasional travel to our Norwood, MA and Westbrook, ME facilities with other travel as required to support project teams and stakeholders.
Typical office environment:
Manual dexterity for Keyboarding.
Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking during meetings or site visits.
Ability to lift up to 15 pounds for handling office materials or light equipment.
Visual acuity to read technical documents, spreadsheets, and digital screens.
Ability to travel to other sites or vendors as needed.
The full list of physical requirements for this role is available upon request.
Why work for Nova Biomedical
Competitive 401k company match
Bonus Program, Generous PTO and paid holidays
Hybrid and flexible work arrangements (Job specific)
Professional development, engagement and events
Company marketplace for lunch and snacks! (Location specific)
OR Company subsidized cafeteria (Waltham)
Work Location: On-site in Waltham, 3-4 days a week on-site.
Schedule/Hours: Monday to Friday, General business hours
Targeted Salary Range: $190,000 - $230,000
Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education.
EEO Statement:
Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
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$190k-230k yearly 2d ago
Associate Director - Finance Data Management
Humana Inc. 4.8
Boston, MA jobs
Become a part of our caring community and help us put health first
The Associate Director, Finance Data Management supports all aspects of configuration Harrest, data management'autres deficiency reporting. The Associate Director, Finance Data Management requires a solid understanding of how Finance organization data capabilities interrelate across department(s).
The Associate Director, Finance Data Management supports implementation of government and industry policies for requirements management, document management, change management, production and delivery, and configuration management of the performance, functional, and physical baselines. Acquires, validates, stores, protects, and processes required data to ensure the accessibility, reliability, and timeliness of the data for its usersачем Develops and executes architecture, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise. Decisions are typically related to identifying and resolving complex technical and operational problems within Finance and highly specialized professional associates.
Associate Director, Finance Data Management, is responsible for executing and delivering a multi-year roadmap to help the Finance organization achieve target state architecture. The target state architecture helps the Finance org achieve:
Standardized Finance Data Definition & Ownership
Optimize Cost to Operate in Finance
Empower Finance with Self Service Analytics
Strengthen Compliance & Audit Readiness
Accelerate Finance Close, Budgeting and Forecasting Cycle times
Build aCentury, AI ready Finance Platform
Associate Director, Finance Data Management will also focus on leading the team to operationalize the data foundations and continuous improvement is processes and quality associated with data management in Finance.
Associate Director, Finance Data Management will work closely with enterprise data governance and data strategy to ensure alignment and extension of enterprise goals and strategy in the data management space. Similarly, will also work at enterprise scale with the various data platform teams to achieve the finance data management goals.
Use your skills to make an impact撮> Required Qualifications
Bachelor's degree in business or technology
Hands‑on operational experience in Finance functions (Accounting, FP&A or CFO org)
6 or more years of technical experience
2 or more years of management experience
Understands and analyzes complex data and can articulate to various units within the company at the appropriate level
Experience with Enterprise Scale ERP systems
Experience working with large datasets both on prem and cloud
Preferred Qualifications
Master's degree in business/technology or CPA
Certification/Advanced understanding of Oracle Fusion Cloud (ERP, GL, AP, AR other modules)
Experience working with modern cloud platforms like Databricks or Snowflake
Understanding of applied AI in a Finance function
SQL, ability to manipulate and analyze data using modern analytical tools
Additional Information SSN Alert Statement
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connectionجرة suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Homeિંદ state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting.ölle The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$129,300 - $177,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑'
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$129.3k-177.8k yearly 1d ago
Sr Director, Marketing ARISTADA
Alkermes 4.9
Waltham, MA jobs
The SeniorDirector is responsible for developing and implementing strategies and programs to ensure the successful commercialization of ARISTADA and ARISTADA INITIO, part of the Alkermes Psychiatry Franchise. The SeniorDirector will serve as the marketing lead for ARISTADA, driving brand positioning and messaging and guiding the organization in identifying HCP and patient needs, as well as the brand lead for the ARISTADA program team.
This is a Hybrid position, based in Waltham, MA.
Responsibilities
Serve as the marketing lead for ARISTADA, responsible for strategic planning, tactical execution, and cross-functional alignment throughout the product lifecycle across HCPs, patients, and treatment settings to achieve optimal market performance.
Collaborate closely with field-based community and hospital teams to ensure prescription and prescriber growth across all treatment settings (CMHC, office, hospital).
Work closely with internal stakeholders, including commercial analytics and training, to assess program ROI and optimize program implementation. Develop and monitor the performance of strategies and key programs.
Lead the development and execution of the annual cross-functional Brand Plan. Drive the implementation of marketing activities, including speaker programs and congress presence.
Manage external agencies to ensure excellent execution of marketing programs aligned with brand strategic imperatives.
Develop and manage the ARISTADA marketing team, building scalable capabilities across HCP, patient, and digital channels. Recruit team members as needed.
Establish strong partnerships with internal functions (Sales, Medical Affairs, Market Access, Regulatory, Legal, Patient Advocacy) and lead cross-functional workstreams to develop materials and messaging for HCPs and patients.
Serve as a thought partner to the Commercial leadership, contributing to long-term planning and commercial model design.
Customer Insights & Brand Development
Own the development of robust, insight-driven HCP and patient journeys.
Partner with the Market Research and Competitive Intelligence (MRCI) team to drive the market research plan and translate findings into clear insights and actionable strategies.
Partner with key vendors and lead the development of branded and unbranded content.
Omnichannel Strategy & Execution
Collaborate with Customer Experience Marketing (Omnichannel) to design and execute a modern, integrated omnichannel plan for HCP and patient audiences, including CRM, digital media, peer-to-peer engagement, and conferences.
Ensure brand consistency and customer-centricity across all touchpoints.
Operational Excellence & Governance
Manage the brand budget and ensure the on-time, compliant delivery of marketing initiatives.
Partner with Legal, Regulatory, and Medical to develop efficient and scalable review processes.
Ensure compliance with regulatory guidelines.
Qualifications
Basic Qualifications
Bachelor's degree in healthcare or a related field required; MBA or relevant advanced degree preferred.
10+ years of pharmaceutical/biotech commercial experience, including 5+ years in U.S. marketing.
Proven track record of driving strategy and execution for neuroscience indications, including but not limited to schizophrenia in the U.S.
Strong leadership experience, including team building, mentoring, and cross-functional collaboration.
Deep understanding of the U.S. healthcare ecosystem, including access/reimbursement, field engagement, and the regulatory environment.
Demonstrated experience managing agencies, vendors, and budgets to deliver on brand priorities.
Excellent communication, influence, and presentation skills with executive presence.
Preferred Qualifications
Experience in start-up or emerging biotech environments, with comfort navigating ambiguity and building infrastructure.
Passion for improving the lives of patients with serious, underserved conditions.
What We Offer
A highly collaborative, mission-driven culture that values innovation, speed, and accountability.
Competitive compensation, equity participation, and comprehensive benefits.
The annual base salary for this position ranges from $250,000 to $280,000. In addition, this position is eligible for an annual performance pay bonus. Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package. Additional details can be found on our careers website: *************************************
About Us
Alkermes applies its deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A fully-integrated, global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we are committed to pursuing great science, driven by deep compassion to make a real impact in the lives of patients. Alkermes has a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia and bipolar I disorder, and a pipeline of clinical and preclinical candidates in development for various neurological disorders, including narcolepsy.
Beyond our important mission of developing medicines to address unmet patient needs, we actively seek to foster a culture of diversity, inclusion and belonging throughout our business. We strive to ensure that all voices are respected and valued, recognizing that our diversity of thought, background and perspective makes us stronger. We are proud to have been recognized as an employer of choice by many national organizations, including being certified as a Great Place to Work in the U.S. in 2024, honored as a Healthiest Employer in both Ohio and Massachusetts in 2023, a Best Place for Working Parents in 2023, and to have received the Bell Seal at the Platinum level for Workplace Mental Health by Mental Health America for three consecutive years (2021-2023).
Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer.
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$250k-280k yearly 2d ago
Director of R&D Project Leadership
Nova Biomedical GmbH 4.6
Waltham, MA jobs
A leading biomedical company in Waltham is seeking a Director for R&D Project Management. This senior leadership role involves overseeing strategic projects, managing a high-performing team, and ensuring alignment with business objectives. Ideal candidates will have over 10 years in project management, strong leadership abilities, and relevant degrees. The position offers a salary range of $190,000 - $230,000, along with generous benefits and a hybrid work model.
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$190k-230k yearly 2d ago
Strategic Life Sciences Solution Sales Director
Iqvia LLC 4.7
Boston, MA jobs
A global healthcare intelligence company located in Boston seeks a seasoned business development professional to drive client engagements and revenue growth. The successful candidate will bring over 10 years of experience in sales, demonstrate expertise in hunting for new clients, and possess exceptional negotiation skills. This role requires strong strategic thinking and the ability to build long-term client relationships while achieving sales targets.
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$106k-138k yearly est. 1d ago
Vice President, Clinical Development (Neurology)
Alkermes 4.9
Waltham, MA jobs
This is a high impact position with great visibility across all levels of the Alkermes organization. The primary role is to drive Alkermes's clinical development portfolio in Neurology.
Specifically, this position will have critical hands-on leadership responsibilities in the clinical department involved in the development of therapies for Neurology indications, including neurogenerative and sleep disorders. The Vice President will drive the strategies and clinical plans across all phases of drug development. Key domains include development of study protocols, medical review of clinical trial data and generation of clinical study reports. The Vice President will interact externally with key global regulatory authorities, industry and scientific organizations, as well as external key thought leaders. This position will work cross-functionally to ensure projects are coordinated with partners from multiple departments within Alkermes including regulatory, preclinical pharmacology and toxicology, CMC, new product planning, project management, patient engagement, health economics, legal, finance, medical affairs and commercial.
$137k-176k yearly est. 2d ago
Senior Manager, Consulting
Dana-Farber Cancer Institute 4.6
Brookline, MA jobs
The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company's most critical business issues and strategic priorities.
The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains project structure to drive large-scale organizational change. They will work on multiple highly complex, ambiguous projects simultaneously. May work independently or in partnership with Principal, Director and SeniorDirectors and may lead small project teams.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Overall
Drives large-scale organizational change
Works on multiple Institute-wide, highly complex, ambiguous projects simultaneously
Participates in the identification of value creation opportunities and implements planning structures to realize value
Hypothesis-Driven Approach to Planning
Applies a structured, hypothesis-driven approach to problem solving and using analytical tools and frameworks to develop solutions to complex business challenges
Conducts analysis, research and projections for complex negotiations and strategic decisions; develops and implements systems to organize and analyze data
Creates business cases for strategic programs and initiatives
Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects
Articulates recommendations or options to support a definitive decision
Transformation & Execution
Creates project roadmaps and workplans that align with project vision and goals
Tracks, reports on, and executes project workplans
Identifies and escalates issues and risks
Manages project management office functions including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management
Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization
Collaboratively plans with anticipated new clinical partners
Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation dependencies, issues, and risks to serve as input to prioritization and planning process
Conducts impact analyses to assess Institutional/stakeholder readiness for change adoption and applies change management processes and tools to support adoption of change. Supports the design, development, delivery, and management of project/change related communications
Stakeholder Management
Works collaboratively with cross-functional teams and interacts independently with staff, mid-level, and executive leaders throughout the organization (including C-Suite)
Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan
Develop and secure stakeholder commitment to recommendations and implement plans
Maintains relationships with stakeholders and keeps them up to date on project status
Consulting Infrastructure
Collaboratively creates consulting frameworks and approaches that can be leveraged across projects and fit to purpose to accelerate speed to insights and results
Collaboratively develops and defines project infrastructure (work plans, roadmaps, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership
Creates work products based on consulting best practices
Utilizes and continues to improve and refine a standard set of strategy development, consulting, and business planning tools
People Leadership
Work collaboratively with department and organizational peers to ensure maximum performance by providing purpose, direction and motivation
May lead small project teams
Contributes to Planning and Consulting staff development, as well as internal departmental process and performance improvement
Models and encourages high level of attention to detail and a commitment to producing high-quality results
SUPERVISORY RESPONSIBILITIES: May provide training and guidance to others, including project team members.
Qualifications
Bachelor's degree required; relevant Master's degree strongly preferred (MBA, MPH, MHA, MSW).
5 years of professional work experience, including at least 3 years in strategic planning, business planning, and/or consulting, required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Demonstrated ability to work closely and effectively with all levels of the organization
Knowledge of large-scale transformations, strategic planning, and consulting practices, as well as experience within the healthcare field
Excellent planning, project management, facilitation, and organizational skills, with the demonstrated ability to work on multiple concurrent projects simultaneously in a complex, deadline-driven environment
Excellent written and oral communication skills with ability to deliver presentations to a wide variety of audiences -up to and including executive level and C-Suite executives
Excellent problem-solving skills
Role-model results-orientation, teamwork, communication, and interpersonal skills to other members of team
Demonstrated ability to navigate complex and consensus driven environments to facilitate decision making
Ability to effectively design and facilitate large meetings
Ability to deal effectively with highly ambiguous and evolving situations while exhibiting calm presence to stakeholders and team members
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$143,800 - $165,000
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
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$143.8k-165k yearly 4d ago
Vice President of Customer Success
Avant-Garde Health 3.6
Boston, MA jobs
We are a mission-driven organization born of health care research at Harvard Business School, led by Michael Porter and Bob Kaplan. We provide health systems, surgery centers, and physicians with comprehensive insight into their surgical care through our software and empower them to improve their finances and deliver the best care possible to their patients. We integrate sophisticated analytics with deep industry knowledge. We are thought leaders and our impactful work in improving health care efficiency and effectiveness has been recognized and featured in publications like the
Harvard Business Review
and
The Wall Street Journal
. We are well capitalized and backed by leading VCs, including General Catalyst, Founder Collective, Fulcrum Equity Partners, and Tectonic Ventures. Join us in our mission to reshape health care through innovation and insight.
Position Overview
Avant-garde Health is seeking an accomplished and strategic executive to serve as Vice President of Customer Success. Reporting to the Chief Operating Officer, this individual will be responsible for cultivating executive-level relationships across our client base, driving account growth and retention, and ensuring the consistent delivery of value across all engagements.
The ideal candidate will bring a strong track record in client success, deep healthcare industry expertise, strong analytical skills, and a demonstrated ability to lead and inspire teams. This role is highly cross-functional, requiring strong collaboration with Product, Data, and Sales teams to enhance customer engagement and scale our impact across a growing client portfolio.
Key Responsibilities
Serve as the executive sponsor for key client relationships, building trusted partnerships with C-suite and senior leadership at leading healthcare institutions.
Drive strategic account planning, focusing on value realization, revenue expansion, and long-term partnership growth.
Lead and mentor a high-performing team of Directors and Customer Success Managers, providing strategic oversight, coaching, and professional development.
Guide the development of client-facing deliverables, ensuring analytical rigor, clarity, and strategic relevance.
Collaborate with Product, Sales, and Data teams to ensure alignment on customer priorities, feature development, and engagement strategy.
Lead initiatives to enhance client onboarding, retention, and performance metrics across the portfolio.
Represent the customer voice in internal strategic planning, contributing to roadmap development and operational refinement.
Travel approximately 25% to engage directly with client executives and strengthen relationships through in-person collaboration.
Qualifications
Graduate degree preferred (MBA, MHA, MPH, or equivalent).
Minimum of 15 years of healthcare experience in healthcare delivery, health IT, consulting, or a related field, with at least 5 years in a customer success or executive-facing role.
Demonstrated success in leading high-impact teams and managing complex client relationships at the executive level, preferably in large hospital organizations.
Exceptional communication, interpersonal, and stakeholder management skills, with the ability to influence at all organizational levels.
Strong analytical skills with high proficiency in Excel; capable of reviewing and refining complex data to support strategic client decisions.
Familiarity with CRM systems (e.g., HubSpot, Salesforce) and experience supporting commercial growth initiatives.
Skilled in drafting and negotiating client agreements and scopes of work.
Previous experience in sales and account management is a plus.
Highly adaptable, with the ability to thrive in a fast-paced, growth-stage environment and contribute meaningfully to organizational strategy.
$141k-206k yearly est. 2d ago
Chief Operating Officer
New England Village, Inc. 3.6
Pembroke, MA jobs
The Chief Operating Officer (COO) is a key strategic leader responsible for the integrity, quality, and sustainability of New England Village's entire service delivery system. Reporting to the CEO, the COO provides mission-driven leadership and organization-wide oversight to ensure operational excellence, compliance, and strategic alignment across all service lines, including Residential Services, Day Services (Community-Based Day Supports, Employment, and Day Habilitation), Enrichment and Community Services, and integrated clinical supports such as Nursing and Behavioral Services, along with organizational support functions. The COO also leads initiatives in program improvement and quality assurance, fostering a culture of accountability, innovation, and continuous improvement.
The COO holds accountability for organizational performance and risk management, ensuring alignment with NEV's mission, values, and long-term strategic objectives. Through data-informed decision-making, leadership development, and cross-functional integration, this position ensures NEV remains a high-performing, mission-focused organization prepared for sustainable growth.
Key Responsibilities:
Strategic Leadership & Planning:
Collaborate with the CEO and Executive leadership to develop and execute NEV's strategic plan.
Translate mission and strategic objectives into actionable operational plans.
Identify opportunities for program expansion, partnerships, and service innovation.
Lead cross-functional initiatives that enhance service integration and organizational impact.
Participate in long-range planning and strategic business development.
Operational Efficiency & Process Improvement
Provide oversight of Clinical and Behavioral Services to ensure compliance and quality standards are met.
Provide system-wide oversight of all service lines to ensure quality, compliance, and sustainability.
Ensure adherence to all federal, state, and local regulations (e.g., DDS, DPH, CARF).
Lead a robust Continuous Quality Improvement (CQI) framework across all service lines, including incident and risk management, regulatory compliance systems, and contractual obligations.
Utilize data governance and performance analytics to drive informed decisions and foster accountability.
Coordinate annual policy and procedure reviews across departments.
Identify and evaluate opportunities for program expansion, partnerships, and service innovation.
Financial Stewardship
Partner with the CFO to develop and monitor program budgets and financial performance.
Oversee state and private contract management, amendments, and negotiations with all funding sources.
Implement cost-control measures and revenue-enhancing strategies to ensure fiscal sustainability.
Ensure accurate and timely billing and documentation practices within program operations; implement cost-control and revenue-enhancing strategies.
Innovation & Technology
Champion technology adoption and data analytics to improve efficiency and service quality.
Advance workflow and staffing models that enhance compliance and operational performance.
Foster a culture of innovation to address emerging needs and improve accessibility.
Leadership Development & Culture
Mentor program directors and senior leaders to build a high-performing leadership team.
Promote an inclusive, positive workplace culture focused on accountability and growth.
Lead initiatives to strengthen recruitment, retention, training, and succession planning.
External Relations & Advocacy
Represent NEV in external engagements with stakeholders, funders, and community partners.
Participate in Board meetings and provide strategic updates on operations and performance.
Support advocacy efforts aligned with NEV's mission and the needs of individuals served.
Cultivate relationships that advance strategic goals and service quality.
Performance Monitoring & Reporting
Establish and monitor key performance indicators across programs.
Deliver timely, accurate reports on operational progress, challenges, and outcomes.
Use data to inform strategic decisions and ensure alignment with best practices and standards of care.
Qualifications:
Education:
Master's degree in Human Services, Public Administration, Healthcare Management, or related field preferred; however, candidates with substantial executive-level or extensive senior leadership experience-demonstrating success in strategic planning, operational oversight, compliance, and organizational performance within human services or nonprofit settings-will be strongly considered in lieu of a degree.
Experience:
Minimum of 10 years of progressive executive leadership experience in nonprofit or human services management, with demonstrated success in strategic planning, operational oversight, compliance, and financial performance. Candidates with at least 5 years of executive-level experience are strongly preferred.
Proven experience interfacing with DDS including Area Office contracting, amendments, negotiation of additional supports, and alignment to regulated rate structures/activity codes.
MassHealth operations/compliance experience (e.g., Day Habilitation or related services), payer/government partner engagement, audits, and reporting.
CARF accreditation leadership (survey readiness, standards implementation, and corrective action management).
Experience overseeing clinical supports (Clinical, behavioral health) within human services or healthcare settings.
Proven ability to lead cross-functional teams and integrate operational and clinical systems.
Proven success in strategic planning, operational oversight, and regulatory compliance.
Experience with services for individuals with intellectual and developmental disabilities strongly preferred.
Skill and Abilities:
Executive-level leadership, team building, and mentoring; proven ability to lead cross-functional operations and deliver measurable results.
Advanced contract management and negotiation skills with state agencies; ability to translate contract terms into sustainable budgets, staffing patterns, and documentation.
Strong financial acumen: budget development/management, cost control, and revenue optimization linked to contract requirements.
Quality, risk & compliance expertise: CQI, incident/risk processes, data governance, and performance analytics.
Proficiency with Microsoft 365 and relevant electronic platforms; ability to drive technology adoption for operational efficiency.
Proficiency with the implementation of Electronic Health Records (EHS)
Exceptional communication and stakeholder engagement skills.
Excellent strategic thinking and analytical skills.
Commitment to ethical leadership and continuous improvement.
Why work here?
Do work that matters. Make a difference in the world. We offer training!
NEV values its employees and offers a comprehensive and generous benefit package that includes:
· 403b with company match
· Health, Vision, Dental with generous contribution toward medical insurance premiums
· Flexible Savings Account and HRA
· Employer Paid Life, AD&D, and LTD
· Tuition Remission Program and Tuition Reimbursement program
· Free on-site gym with pool, free wellness classes (yoga, Zumba, and more!)
· Generous Paid Time Off for work-life balance
A leading healthcare organization in Massachusetts seeks an experienced Senior Consulting Manager to support large-scale transformations. Responsibilities include driving change, managing complex projects, and stakeholder engagement. The ideal candidate will have a strong background in strategic planning and consulting, with a focus on effective communication and problem-solving skills. Offers competitive salary and an inclusive environment.
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$99k-124k yearly est. 4d ago
Director of Real-Time Decisioning Platform
Humana Inc. 4.8
Boston, MA jobs
A healthcare service provider is seeking a Director for its Next Best Action (NBA) Platform to lead the architecture of a real-time decisioning platform. This role demands a seasoned leader with at least 12 years of software engineering experience, expertise in real-time APIs, and a strong track record in machine learning integration. The ideal candidate will guide cross-functional teams and ensure decision outputs are traceable and compliant with regulations. This position offers a salary range of $189,400 to $260,500 annually, along with competitive benefits and a bonus incentive plan.
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