Vice President, Architecture
Boston, MA job
Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center
At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients.
As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities.
The Expertise and Skills You Bring
15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers.
You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps.
You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure.
You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems.
You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement.
You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services.
You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities.
You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution.
You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure.
You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization.
You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them.
The Value You Deliver
Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint.
Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates.
Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results.
Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps.
Ensuring the solutions that are delivered meet high standards for quality, performance, and scale.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The base salary range for this position is $140,000-285,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Associate Financial Advisor
San Diego, CA job
Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.
You thrive in an inclusive team environment, are a continuous learner, have a people-serving mindset and are passionate about making an impact to change lives. You and your financial advisor will complement each other to create capacity and provide value to your community.
Job Overview
Position Schedule: Full-Time
Branch Address: 4134 Adams Avenue Suite 104, San Diego, CA
This job posting is anticipated to remain open for 30 days, from 16-Dec-2025. The posting may close early due to the volume of applicants.
If you're looking for a challenging and rewarding career, the Associate Financial Advisor role at Edward Jones may be the right opportunity for you. With the same licensing as our Financial Advisors, Associate Financial Advisors work with an established Financial Advisor to serve clients, grow the branch, and positively impact communities in alignment with firm strategy.
Our Associate Financial Advisors are an essential part of the client team, and we rely on their unique experiences, insights, and professional backgrounds. We value different viewpoints to help achieve exceptional results and improve the lives of our clients.
We'll give you the support you need.
Our team will be there every step of the way, providing:
Paid training - Get registered and licensed and learn how to be an associate financial advisor with the industry's top training program
A support network that extends beyond your branch office and includes headquarters assistance via phone, email and firm intranet resources
What characteristics would make you a successful Associate Financial Advisor?
Build meaningful relationships with clients with an understanding of legal and regulatory requirements related to selling financial solutions
Critical thinker, problem solver, and sound judgement to provide solutions to personalized investment issues, involving the FA when appropriate
Resiliency and adaptability in a nimble learning environment
Attention to detail, strong organizational and time management skills
Can you see yourself...
Providing personalized investment and financial solutions to clients?
Cultivating relationships in your local community to grow the business?
Contributing to the branch business plan to increase branch effectiveness?
As a salaried professional, you can also expect...
A culture of continuous improvement and professional development
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the Associate Financial Advisor role.
Hiring Minimum: $75400.00
Hiring Maximum: $89600.00
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
Read More About Job Overview
Skills/Requirements
Key responsibilities with existing and newly created clients
Responsibilities may include:
Gathering information and collecting suitability to deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create a personalized, comprehensive strategy to achieve their goals.
Meeting with clients regularly to track progress toward goals, uncover additional assets, proactively address emerging concerns, and adjust their strategy to ensure their needs are met.
Partnering with other members of the clients' professional team such as attorneys, accountants, trust officers, to help fully understand clients' goals and circumstances.
Researching portfolio performance, cost/fees, asset allocation and changes to portfolio construction/investments, and make recommendations to client.
Collaborate with the FA and branch team to ensure alignment and create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results.
Cultivating relationships with organizations and businesses to maintain presence in the community and obtain referrals and new business.
Coordinate with the FA to assist in the creation of new clients via face-to-face and virtual sourcing strategies.
Continually develop yourself to grow personally and professionally.
Job Requirements
High School Diploma/Equivalent required; Bachelor's degree preferred
Series 7 and Series 66 required, if not currently registered, registrations may be obtained at Edward Jones during the assigned study period
At least 3-5 years of relevant experience in securities industry preferred
FINRA licenses required within three months. State insurance licenses required
As an associate, you are required to complete all ongoing training offered by the firm and regulatory authorities, as well as required training to maintain license in good standing
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Principal Search Engineer (Solr/OpenSearch)
Boston, MA job
The Role:
Our teams build and contribute to Fidelity's digital presence. As a Principal Search Engineer on the Search Platform team, you will play a key role in designing, developing, and optimizing our search and content discovery platform, supporting millions of customer requests. You will be responsible for implementing and enhancing hybrid search solutions, and leveraging AI/ML techniques to improve search relevance and user experience. Your role will include building, managing, and automating cloud infrastructure to ensure robust, high-performance search capabilities for both internal associates and customers. You'll collaborate with cross-functional teams to deliver innovative search solutions, contribute ideas for product enhancements, and continually develop your technical skills in a fast-paced, team-oriented environment.
The Expertise You Have:
Deep expertise in implementing, configuring, and tuning enterprise-grade search solutions using Solr (preferred); experience with OpenSearch is a plus.
Comprehensive knowledge of information retrieval principles, including both classic approaches (such as TF-IDF, BM25) and advanced neural search techniques (like vector embeddings and transformer-based models).
Proficiency in container technologies, especially Kubernetes (AWS EKS preferred) and Docker.
Solid understanding of the software development and delivery lifecycle for large-scale systems.
Ability to design and implement automation and infrastructure solutions using languages such as Python, Groovy, Shell, and NodeJS.
Experience with build tools and package managers (helm, maven, npm, pip, etc.).
Familiarity with observability, monitoring, and logging tools such as Datadog, Splunk, or other OpenTelemetry/APM tools.
Experience troubleshooting and resolving complex CI/CD pipelines, release issues, and multi-component system environments.
Education / Certifications:
Advanced degree in Computer Science or a related field, or equivalent professional experience.
The Skills You Bring:
Proven ability to lead technical efforts from conception through production deployment.
Skill in translating business needs into scalable, effective search solutions.
Ability to work collaboratively across organizations and drive successful outcomes.
Passion and aptitude for learning new technologies and approaches, especially in the search and AI/ML space.
Comfort operating in a polyglot development environment.
Excellent verbal and written communication skills
The base salary range for this position is $107,000-216,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Director, Architecture
Boston, MA job
At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts.
The Expertise You Have
An ideal candidate will have a solid cybersecurity background and proven experience building secure, scalable systems within FinTech. The ideal candidate will also have an effective combination of interpersonal and technical skills enabling them to work effectively within large organizations, building relationships and collaborating with architecture, product owners, engineering, QA, and customers to bring new experiences and capabilities to market.
The Skills You Bring
7+ years of experience in cybersecurity engineering, developing cybersecurity programs, policies, and guidelines, and implementing mitigating controls within large-scale infrastructure portfolios
Proficient in Cloud Architectures, services, and patterns
7+ years of experience in software engineering delivering web and/or desktop applications
Experience with DevSecOps and authoring CI/CD automation
Deep understanding of well-architected framework implementation: Operational Excellence, Security, Reliability, Performance Efficiency, and Cost optimization
Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments
Familiarity with secrets management and certificate lifecycle automation
Relevant certifications - CISSP, CCSP, ITIL, or equivalent
Solid understanding of cryptography controls and enterprise PKI operations
Practical use of Infrastructure as Code for secure repeatable builds
The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Technology Account Executive | Uncapped Commission!
Los Angeles, CA job
Technology Account Executive
Pay: $69,000 to $80,000/year plus uncapped commission
Experience: Previous experience in a technology "hunting" sales position, including prospecting for new business required; previous experience working in a service industry OR staffing industry is a plus!
Type: Full-time; Direct Hire
Schedule: Monday - Friday
Conde Group is seeking a Technology Account Executive to join a growing and dynamic team!
Job Description:
Conduct a high volume of selling company services
Strategically allocate your time to activities that will best accomplish set goals
Conduct effective discovery meetings with clients that uncover pain points
Formally present/pitch/propose services as solutions to established problems
Maintain accurate data and notes in a CRM or other similar database
Negotiate contracts to maximize long-term and immediate value
Forecast closed deals (sales, recruiting, etc.)
Educate users, clients, and prospects about services, providing relevant and accurate information
Position Requirements:
Effective communication skills with people at all levels of an organization
Documented success selling to technology leaders
Ability to build relationships and accomplish many detail-oriented tasks simultaneously
Conduct sound business decisions analytically in a fast-paced environment
Excellent follow-through skills and time management
Able to work independently and in a team environment
Possess excellent phone sales skills with a strong sense of urgency
Ability to take feedback from managers and peers as a learning experience
Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Help Desk Technician
Fremont, CA job
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Associate Financial Advisor
Belmont, CA job
Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.
You thrive in an inclusive team environment, are a continuous learner, have a people-serving mindset and are passionate about making an impact to change lives. You and your financial advisor will complement each other to create capacity and provide value to your community.
Job Overview
Position Schedule: Full-Time
Branch Address: 1 Twin Pines Ln Suite 104, Belmont, CA
This job posting is anticipated to remain open for 30 days, from 03-Dec-2025. The posting may close early due to the volume of applicants.
If you're looking for a challenging and rewarding career, the Associate Financial Advisor role at Edward Jones may be the right opportunity for you. With the same licensing as our Financial Advisors, Associate Financial Advisors work with an established Financial Advisor to serve clients, grow the branch, and positively impact communities in alignment with firm strategy.
Our Associate Financial Advisors are an essential part of the client team, and we rely on their unique experiences, insights, and professional backgrounds. We value different viewpoints to help achieve exceptional results and improve the lives of our clients.
We'll give you the support you need.
Our team will be there every step of the way, providing:
Paid training - Get registered and licensed and learn how to be an associate financial advisor with the industry's top training program
A support network that extends beyond your branch office and includes headquarters assistance via phone, email and firm intranet resources
What characteristics would make you a successful Associate Financial Advisor?
Build meaningful relationships with clients with an understanding of legal and regulatory requirements related to selling financial solutions
Critical thinker, problem solver, and sound judgement to provide solutions to personalized investment issues, involving the FA when appropriate
Resiliency and adaptability in a nimble learning environment
Attention to detail, strong organizational and time management skills
Can you see yourself...
Providing personalized investment and financial solutions to clients?
Cultivating relationships in your local community to grow the business?
Contributing to the branch business plan to increase branch effectiveness?
As a salaried professional, you can also expect...
A culture of continuous improvement and professional development
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the Associate Financial Advisor role.
Hiring Minimum: $88400.00
Hiring Maximum: $105100.00
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
Read More About Job Overview
Skills/Requirements
Key responsibilities with existing and newly created clients
Responsibilities may include:
Gathering information and collecting suitability to deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create a personalized, comprehensive strategy to achieve their goals.
Meeting with clients regularly to track progress toward goals, uncover additional assets, proactively address emerging concerns, and adjust their strategy to ensure their needs are met.
Partnering with other members of the clients' professional team such as attorneys, accountants, trust officers, to help fully understand clients' goals and circumstances.
Researching portfolio performance, cost/fees, asset allocation and changes to portfolio construction/investments, and make recommendations to client.
Collaborate with the FA and branch team to ensure alignment and create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results.
Cultivating relationships with organizations and businesses to maintain presence in the community and obtain referrals and new business.
Coordinate with the FA to assist in the creation of new clients via face-to-face and virtual sourcing strategies.
Continually develop yourself to grow personally and professionally.
Job Requirements
High School Diploma/Equivalent required; Bachelor's degree preferred
Series 7 and Series 66 required, if not currently registered, registrations may be obtained at Edward Jones during the assigned study period
At least 3-5 years of relevant experience in securities industry preferred
FINRA licenses required within three months. State insurance licenses required
As an associate, you are required to complete all ongoing training offered by the firm and regulatory authorities, as well as required training to maintain license in good standing
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Military Apprentice Appraiser
San Diego, CA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Opportunity
The Military Apprentice Appraiser completes a 6-9-month training class with structured learning targets that includes classroom, self-study, and OJT elements. The Apprentice Appraiser will receive routine evaluations focused on assessment of learning and development combined with the ability to demonstrate associated performance requirements. This program teaches the skills necessary to evaluate and analyze auto physical damage from photos combined with the facts of loss to develop an accurate estimate for repairs. Candidates who successfully complete this program will be evaluated for placement into an Auto Appraiser job.
What you'll do:
With supervision, utilizes digital tools to evaluate and appraise low complexity (drivable, material loss, auto physical damage) auto claims in accordance with the terms and conditions of the contract, corporate guidelines, and state laws and regulations.
Investigates claim damages.
Demonstrates basic knowledge of P&C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance.
Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
Maintains accurate and current claim file documentation throughout the claims process for low complexity claims.
Explains coverage, assists policyholders with information on repairs and describes the settlement process, setting appropriate expectations. Issues settlement amounts for damages claimed.
Supports workload surges and/or Catastrophe Operations as needed which may involve volunteering for extended hours.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
Up to 1 year of customer service experience.
Prior or current military service and/or military spouse
Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts
What sets you apart:
Military background highly preferred, specifically:
Mechanical Aptitude (Vehicle Maintenance, Fleet Services, Technical Inspection):
Army/National Guard: MOS 91 series (e.g., Wheeled Vehicle Mechanic, Tracked Vehicle Repairer), or other related mechanical jobs.
Marine Corps: MOS 3521 (Motor Vehicle Mechanic), 3531 (Maintenance Management Specialist). Or other related mechanical jobs.
Air Force: Related AFSC (Air Force Specialty Code) in vehicle or aviation maintenance.
Navy: Machinist Mate, Engineman, Gas Turbine System, Electrician Mates and other related mechanical jobs.
AND/OR
Investigative and Troubleshooting Background (Military Intelligence, CID, OSI, Military Investigative Experience):
Strongly Preferred: Experience as a Criminal Investigation Division (CID) Special Agent (Army MOS 31D or Marine Corps 5821), Air Force Office of Special Investigations (OSI) Agent (Air Force Enlisted Code 7S), or in a Military Police (MP) investigative role (Army MOS 31B, Marine Corps 5811) or other investigative, troubleshooting jobs.
Experience in diagnosing complex
system failures
(mechanical, electrical, etc.)
and
implementing effective repair solutions. Demonstrable ability to apply
investigative techniques
to isolate root causes.
Familiarity with technical inspection procedures and
meticulous documentation
practices, including chain of custody procedures when applicable.
Experience in conducting interviews, gathering evidence, and preparing detailed reports is a significant asset.
Prior experience with root cause analysis (RCA) methodologies is a plus.
Good understanding of guidance (SOP's)
Physical Demand Requirements:
May require the ability to operate a company vehicle within assigned territory.
May require the ability to reach, handle, squat, bend, climb, and kneel as needed to complete inspections of damaged vehicles.
May require the ability to work outdoors in inclement weather conditions; May be exposed to working in body shop and/or salvage yard environments up to 25% of the time.
May be required to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
Compensation range: The salary range for this position is: $45,470- $81,490.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector, Architecture
Boston, MA job
Director, Data Architect
Fidelity Workplace Investing (WI) is seeking an experienced data architect to support the Workplace Platforms product area. The ideal candidate will have a solid understanding of data architecture principles and data strategy development. In this role, you will be responsible for formulating and driving the data strategy to help drive modernization efforts from a data perspective. You will also be working across business units and enterprise technology teams partnering with business leaders, architecture, and engineering to influence our core and common strategy and deliver these data capabilities.
The Expertise and Skills You Bring
Education - BS or MS required
Demonstrated technology and personal leadership experience in architecting, designing, and building highly scalable transactional, analytical, and/or reporting applications
Ability to formulate data strategy, conceptual architecture and work with development teams to execute the strategy
Expertise in data management standard methodologies such as data integration, data security, data warehousing, data analytics, metadata management and data quality
Ability to evaluate, prototype and recommend emerging data technologies and platforms
Demonstrated experience developing enterprise applications and data solution in the cloud - Azure/AWS
Experience architecting large complex systems with large volume and high-performance requirements
Strong understanding of Data Modeling concepts including 3rd normal form and dimensional modeling
Expertise in relational database technologies such as Oracle and Snowflake; cloud native databases such as Yugabyte DB and Cockroach DB; and NoSQL databases such as Aerospike
Expertise in programming languages such as SQL and Python, Java a plus
ETL experience on-prem and the cloud, preferred Python, Informatica and Snaplogic
Experience with data processing concepts such as Change Data Capture, Eventing, and Streaming technologies
Analytical reporting experience, preferably Snowflake and PowerBI
Understanding of cloud concepts, specifically resiliency, scalability, and performance from a data/database perspective
The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Technical Program Manager, Supplier Quality
Hayward, CA job
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Hayward, CA.
Title: Technical Program Manager, Supplier Quality (contract)
Pay Rate: $104.50/hr (W-2)
Work Schedule: Hybrid; Monday to Friday from 8am-5pm
Job Description: Our client, an on-demand, autonomous ride-hailing company, is seeking a Technical Program Manager within the Supplier Quality Team to drive supplier quality metrics, support Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) readiness . You will own strategic quality projects essential to scaling our suppliers and help with development and continuous improvement of key business applications such as Supplier Deviations, APQP & PPAP. Additionally, you will help support supplier approval to build & ship milestones. In this role , you will work cross-functionally with Supplier Quality, Corporate Quality, Engineering, Sourcing, Logistics, Manufacturing, & Business Applications. You will develop project schedules, identify milestones, flag risks, and clearly communicate ongoing progress to relevant stakeholders. You will ensure all groups understand their priorities and are coordinated, on track, and on budget.
Candidates should have proven technical skills in data and analysis that they can leverage to balance competing priorities and drive execution. Successful candidates can demonstrate intrinsic ownership of their projects while empowering their team in a dynamic environment. The ideal candidate is highly organized, data-driven, and experienced in managing complex technical programs. You take ownership of your work, communicate clearly, and help teams execute effectively in a fast-paced environment.
Responsibilities:
- Translate the top-down corporate strategy and milestones into detailed product road maps, timelines, dashboards, and deliverables
- Provide clear, well-structured, and concise communications tailored to the appropriate audience
- Effectively communicate project status, risks, and mitigation plans to stakeholders at all levels, from individual contributors to executive leadership
- Ensure project team understands what they need to deliver at all times, and define and manage processes and regular meetings
- Develop standard reports that concisely and effectively communicate program status, issues, risks, and accomplishments to key stakeholders
- Ensure problems are transparent and risks are identified and proactively mitigated
- Drive the development, implementation, and continuous improvement of business applications Deviations, APQP and PPAP
- Develop, track, and report on key quality metrics to identify systemic issues, measure supplier performance, and drive data-informed improvements
Required:
- B.S. degree or higher in an Engineering or Science discipline; Master's degree a plus
- 8-10 years of experience in program management or similar role
- Working-level knowledge of quality systems & methods, supply chain management, and manufacturing
- Proven track record in managing complex cross-functional projects
- Excellent communication, organizational and data analytic skills
Senior Buyer
Boston, MA job
KLR Executive Search is proud to partner with Long's Jewelers, a family-owned and operated fine jeweler with seven locations throughout Massachusetts and New Hampshire. For more than a century, Long's has been New England's premier destination for fine jewelry, luxury watches, and exceptional client experiences. With a reputation built on trust, integrity, and multi-generational relationships, Long's is more than a retailer - it is a steward of celebrating life's most meaningful moments.
The Long's boutique portfolio includes partnerships with the world's most prestigious brands, including Rolex and Patek Philippe. Long's is proud to offer clients access to some of the rarest and most coveted timepieces in the world, approaching every interaction with the belief that true luxury is about heritage, loyalty, and lasting connection.
The Senior Watch Buyer will lead the strategy, planning, and execution of the luxury watch category. This role is responsible for building vendor partnerships, curating assortments, and driving profitability across multiple channels. In addition, the Senior Watch Buyer will lead the repair and service function, the Certified Pre-Owned (CPO) program, and provide oversight of the Rolex category, ensuring operational excellence and adherence to brand standards.
This is a full-time position with a competitive compensation and benefits package. Occasional evenings, weekends, and travel are required.
Key Responsibilities:
Category & Vendor Management
Build and foster relationships with luxury watch vendors.
Develop product assortments that align with company strategy and client demand.
Negotiate vendor agreements and allocations to support long-term growth.
Forecast and manage sales, margin, and inventory plans across retail and e-commerce.
Operational Oversight
Supervise the repair and service department, ensuring efficiency and quality.
Provide oversight of the Rolex business, maintaining compliance with brand standards.
Collaborate with internal teams to ensure smooth execution of business strategies.
Analysis & Reporting
Prepare weekly and monthly business reviews with insights and recommendations.
Monitor trends, pricing, and competition to inform strategic decisions.
Partner with marketing on vendor-driven initiatives.
Client & Market Focus
Support client service through special order management and resolution of escalated issues.
Regularly visit stores and shop competitors to stay attuned to market shifts.
Contribute to a seamless luxury experience across all customer touchpoints.
Job Qualifications:
3+ years of retail merchandising experience, preferably in luxury watches or jewelry.
Demonstrated vendor management and assortment planning expertise.
Strong analytical skills with proficiency in MS Office and advanced Excel.
Supervisory or team leadership experience preferred.
Excellent written and verbal communication skills.
Reliability Engineer
Marlborough, MA job
SRE with Sterling OMS Skillset with adaptability to Distributed Systems, developing Automations with AI/GenAI tool etc
Operations skillset with enough attitude to scale to a Reliability Engineer.
Should be able to handle customer communication and coordination with offshore team.
# LI-RJ2
Salary Range - $100,000-$120,000 a year
Must Have Technical/Functional Skills:
We are seeking a skilled SAP HANA Developer to join our team. The ideal candidate will focus on designing, developing, and optimizing high-performance data models and database logic. You will translate complex business requirements into technical solutions using SAP HANA native modeling (Calculation Views) and SQL Script, ensuring efficient data processing and reporting capabilities.
Key Responsibilities:
1. Data Modeling & Development
HANA Native Modeling: Design and develop complex Calculation Views (Graphical and Script-based) to support analytical reporting and business logic.
Database Logic: Create and maintain optimized Stored Procedures, Table Functions, Scalar Functions, and complex SQL scripts within SAP HANA Studio and Web IDE.
Data Structures: Design and define table structures, sequences, and triggers suited for column-store processing.
Modern Development: Utilize HDI (HANA Deployment Infrastructure) containers and Web IDE/Business Application Studio for XSA (XS Advanced) development where applicable.
2. Performance Tuning & Optimization
Query Optimization: Analyze and tune complex SQL queries and Calculation Views for optimal performance.
Analysis Tools: Utilize HANA PlanViz, SQL Trace, and Expensive Statements analysis to identify bottlenecks and reduce memory footprint/execution time.
Data Partitioning: Implement partitioning strategies for large tables to improve data access and management.
3. Data Integration & Provisioning
Virtualization: Implement data virtualization using Smart Data Access (SDA) or Smart Data Integration (SDI) to connect to remote data sources.
Data Flow: Collaborate with ETL teams (SAP Data Services/SLT) to design efficient data flow logic and transformation rules for loading data into HANA.
4. Security & Governance
Access Control: Implement robust data security models, including Analytic Privileges (Classical and SQL-based) and Role design to ensure row-level security.
Standards: Adhere to best practices for naming conventions, transport management (HALM/CTS+/CHARM), and version control.
5. Collaboration & Documentation
Requirement Analysis: Work closely with Functional Consultants and Business Analysts to understand functional specs.
Documentation: Prepare detailed Technical Specification Documents (TSD), data flow diagrams, and unit test scripts.
Required Skills and Qualifications
Education: Bachelor's degree in Computer Science, Information Systems, or a related field.
Experience: 5 years of hands-on experience in SAP HANA Native Development.
Technical Competencies:
Core HANA: Expert proficiency in creating Calculation Views (Dimension, Cube, Star Join) and implementing input parameters/variables.
SQLScript: Strong command of SQLScript, including imperative logic, temporary tables, and dynamic SQL.
Tools: Proficient in SAP HANA Studio (Modeler & Development perspectives) and SAP Web IDE for HANA.
Security: Solid understanding of HANA User Management, Roles, and Analytic Privileges.
Performance: Proven ability to troubleshoot performance issues using PlanViz.
Soft Skills:
Strong analytical and problem-solving skills.
Ability to work independently and manage multiple tasks.
Excellent verbal and written communication skills.
Preferred Qualifications
Certification: SAP Certified Development Associate - SAP HANA.
Salary Range: $64,000-$150,000 a year
#LI-CM2
Future Role - Processing Specialist (In-Office)
San Diego, CA job
Who We Are NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: ********************
Summary of Role:
NFP Property & Casualty is looking for a Processor. This is a support role requiring the coordinator to assist the account teams by providing basic administrative and support functions in the team's day-to-day servicing of clients. The coordinator will gather and input data into the agency management system, and provide assistance with various tasks and processes relative to new and renewal accounts. Will participate in special projects and training as assigned by management or senior-level staff (i.e. Account Managers or Account Executives).
NOTE: This opportunity is for future needs. We often recruit for this roles due to increased business and career progression of current staff. Applying to this opportunity now will move qualified applicants to the shortlist when a new need arises. If you are looking for an immediate opportunity, please apply instead to our current openings via our Careers Pager at ************************
Essential Duties and Responsibilities:
* Creates and maintains client files in accordance with office procedures
* Prepares ID cards, certificates of insurance, Accord applications, binders, and cancellations under the direction of more senior-level staff
* Learns to compile data for the Account Management Team to use in proposals and coverage checklists. May also assist in preparing proposals
* Verifies that documentation (policies and endorsements,) and information requested is accurate
* Learns to perform policy checks, audit checks, and the process for completing coverage checklists and coverage recommendation letters (under the direction of senior-level staff)
* When an order comes in, verifies rates are correct, adjusts for any additional premium, and expedites invoice at the direction from more senior level staff
* Verifies the accuracy and compliance of requested documentation (policies and endorsements)
* Processes premium and non-premium endorsements, and follows up with carriers for outstanding policies, endorsements, corrections, etc.
Knowledge, Skills, and/or Abilities:
* Good written and verbal communication skills
* Self-confident to make sound independent decisions
* Ability to successfully interact with a variety of people
* Team player, adaptive to mentoring and continual learning
* Attention to details
* May be required to work overtime as necessary
Education and/or Experience:
* High School graduate or equivalent required.
* 0-2 years related experience and/or training; or equivalent combination of education and experience.
What We Offer:
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others
The base salary range for this position is $35,000 -$55,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You… Better together!
NFP is an inclusive Equal Employment Opportunity employer.
FULLERTON25
Director of Product Management
Santa Rosa, CA job
Director of Product, Fraud and Risk
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
We're looking for a Director of Product to lead the fraud and risk function for our consumer products. This is a high-impact IC role today, responsible for architecting the systems, controls, and decisioning that protect our credit products, consumer payments, and homeowner experiences while maintaining a seamless, high-conversion user journey.
You'll own the strategy and the execution, bringing clarity to complex fraud and risk challenges. You'll align partners around the right signals and defenses, and personally driving the roadmap that materially reduces losses. As the business grows, this function will expand, and this leader will play a critical role in shaping how the team and capabilities scale.
The ideal candidate brings systems-level thinking, hands-on rigor, and the ability to operate at director-level altitude while still executing with precision in a fast-moving fintech environment.
Essential Job Duties & Responsibilities:
Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience.
Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses.
Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity.
Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations.
Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience.
Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses.
Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.
Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal.
Required Skills, Knowledge & Abilities:
10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance.
Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale.
Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks).
Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment.
Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs.
Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth.
High-signal communication: clear, structured, authoritative.
$230,000 - $260,000 a year
In addition to the above salary, this role may be eligible for a bonus and equity.
Distributed Systems Engineer / AI Workloads
San Francisco, CA job
We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite.
Your Rhythm:
Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security
Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient
Tackle complex challenges in distributed systems, databases, and AI infrastructure
Collaborate with technical leadership to define and refine the product roadmap
Write high-quality, well-tested, and maintainable code
Contribute to the open-source community and engage with developers in the space
Your Vibe:
3+ years of professional distributed database systems experience
Expertise in building and operating scalable, reliable and secure database infrastructure systems
Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure
Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB.
Programming skills in Python
Passion for building developer tools and scalable infrastructure
Available to collaborate onsite 2 days a week
Our Vibe:
Relaxed work environment
100% paid top of the line health care benefits
Full ownership, no micro management
Strong equity package
401K
Unlimited vacation
An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!
Legal Administrative Coordinator - Real Estate Development Legal
San Diego, CA job
Essential Duties and Responsibilities: We are seeking a Legal Administrative Coordinator for our Real Estate Development Legal department in our San Diego office. The incumbent will be a highly skilled individual who will be primarily responsible for assisting the Real Estate Development legal department with various administrative aspects of contract maintenance and other tasks as assigned.
* Ensure all prepared agreements are properly approved in accordance with corporate procedure; manage the contract life cycle.
* Processing contracts for signature by Vendor and ARE using DocuSign.
* Working with third party certificate of insurance company to confirm insurance compliance.
* Follow up on contract executions and required paperwork.
* Updating contract lists, and various department logs.
* Enter approved contracts, change orders, and costs into appropriate project management/accounting system.
* Manage record keeping for all contract-related correspondence and documentation.
* Coordinate and assist with collecting, aggregating, and preparing data.
Qualifications and Experience:
* Bachelor's degree required.
* 1+ years of relevant office experience.
* Proficient in Microsoft Office products (Word, Excel, Outlook).
* Familiarity with project management/document control software preferred.
* Familiarity with DocuSign preferred.
* Must have strong verbal and written communication skills to interact with all levels including, but not limited to senior management, consultants, etc.
* Must demonstrate integrity, honesty, professionalism and commitment to company values.
* Must have excellent organizational, communication, strategic, technical, analytical, problem solving, and multi-tasking skills.
The expected base hourly wage range for this position is $31.25 to $38.47 USD hourly, plus annual discretionary bonus. This hourly wage range is an estimate, and the actual hourly wage may vary based on the consideration of many factors, which may include, but are not limited to: the individual's knowledge, experience, education, qualifications, skills, job location, and the Company's compensation practices.
Sr. Auto Appraiser - Field CAT Team
Los Angeles, CA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Senior Auto Appraiser, you will work within defined guidelines and framework responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. You will be accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and empathy.
This is a field-based role in the Southern California area. Candidates who are willing and able to work within this area and deploy as needed are encouraged to apply. Relocation assistance is not available.
This is an hourly, non-exempt position with paid overtime and potential CAT pay availability. A fleet vehicle is assigned for field responses with normal business travel, including virtual and physical deployments.
What you'll do:
With the use of digital tools, evaluates and appraises highly complex auto physical damage claims in accordance with the terms and conditions of the contract, corporate guidelines and state laws and regulations.
Investigates claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. May require face-to-face interactions with members and third parties.
Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ensures all supporting physical damage documentation is in the claim.
Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance with laws, regulations, and policy provisions.
Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for handling, if applicable.
Maintains accurate and current claim file documentation throughout the claims process for complex claims.
Maintains high standards of productivity through effective desk management, timely follow ups, and accurate mapping of repair plan and timeline for repair in support of fast and accurate claims adjudication.
Responsible for reviewing additional damages received from repair facilities to either complete a supplement or triage to field provider method of inspection.
May serve as a subject matter expert representative for disputed claims or trials. Serves as a resource to team members on escalated issues of a routine nature.
Partners with vendors and internal business partners to facilitate highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Proactively provides policyholders with information regarding their coverage, repair estimate or total loss valuation, and claims/repair process while setting appropriate expectations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of auto appraising experience.
Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures.
Advanced working knowledge of estimating losses using CCC or similar estimating platforms.
Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
Auto appraisal experience with all-weather perils
Prior virtual and CAT deployment experience
Geographically located to deploy quickly to catastrophe prone areas
Proven ability to multi-task and triage claims in a high-volume environment
Experience with STARS or other automotive Direct Repair Programs (DRP)
ICAR Platinum certified
Active insurance adjuster license
Currently reside within the Southern California area
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to operate a company vehicle within assigned territory.
May require the ability to reach, handle, squat, bend, climb, and kneel as needed to complete inspections of damaged vehicles.
May require the ability to work outdoors in inclement weather conditions; May be exposed to working in body shop and/or salvage yard environments up to 25% of the time.
May be required to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
Compensation range: The salary range for this position is: $73,420 - $132,150
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyData Integration Engineer
Irvine, CA job
Thank you for stopping by to take a look at the Data Integration Engineer role I posted here on LinkedIN, I appreciate it.
If you have read my s in the past, you will recognize how I write job descriptions. If you are new, allow me to introduce myself. My name is Tom Welke. I am Partner & VP at RSM Solutions, Inc and I have been recruiting technical talent for more than 23 years and been in the tech space since the 1990s. Due to this, I actually write JD's myself...no AI, no 'bots', just a real live human. I realized a while back that looking for work is about as fun as a root canal with no anesthesia...especially now. So, rather than saying 'must work well with others' and 'team mindset', I do away with that kind of nonsense and just tell it like it is.
So, as with every role I work on, social fit is almost as important as technical fit. For this one, technical fit is very very important. But, we also have some social fit characteristics that are important. This is the kind of place that requires people to dive in and learn. The hiring manager for this one is actually a very dear friend of mine. He said something interesting to me not all that long ago. He mentioned, if you aren't spending at least an hour a day learning something new, you really are doing yourself a disservice. This is that classic environment where no one says 'this is not my job'. So that ability to jump in and help is needed for success in this role.
This role is being done onsite in Irvine, California. I prefer working with candidates that are already local to the area. If you need to relocate, that is fine, but there are no relocation dollars available.
I can only work with US Citizens or Green Card Holders for this role. I cannot work with H1, OPT, EAD, F1, H4, or anyone that is not already a US Citizen or Green Card Holder for this role.
For this role, you will be working with a team of about 6 other data centric individuals. That team is a mix of ML Cluster engineers, db engineers and a BA. You won't really be working that much on requirements gathering, as that is something that the BA on the team does. But, if you have worked on requirements gathering, documentation, process flow diagramming and so on, that would be great to see, as partnering with the BA would be a great thing to see in the candidate chosen for this role.
You will design, build and operate batch & streaming pipelines that move data from SQL Server, MongoDB, legacy files, and third-party APIs into this client's Data Vault warehouse and machine-learning (ML) cluster, ensuring that data is accurate, timely, and analytics-ready. This role blends hands-on ETL/ELT development in SSIS, Spark, Runbooks, and Azure Data Factory with data-modeling expertise (hubs, links, satellites) to support scalable reporting, predictive models, and AI agents. Working closely with development team and cross-functional product teams.
Here are some of those key responsibilities:
Design, develop, and deploy incremental and full load pipelines using SSIS, Spark, Runbooks and Azure Data Factory to ingest data into landing, raw, and curated layers of the Data Vault.
Build CDC (change data capture) solutions to minimize latency for downstream reporting and ML features.
Automate schema evolution and metadata population for hubs, links, and satellites.
Implement validation rules, unit tests, and data quality frameworks to enforce referential integrity and conformance to business rules.
Maintain a requirements traceability matrix and publish data lineage documentation Metadata Management / SSAS models. This includes partnering with this team's BA to translate user stories into technical interfaces and mapping specs.
Create CI/CD pipelines (Azure DevOps, Git) to version ETL code, infrastructure as code, and automated tests.
Develop PowerShell/.NET utilities to orchestrate jobs, manage secrets, and push metrics to Grafana or Azure Monitor.
Benchmark and tune Spark, SQL, and SSIS performance; recommend index strategies, partitioning, and cluster sizing strategies for cost/performance balance.
Stay current with emerging integration patterns (e.g., event driven architectures, Delta Lake) and propose pilots for adoption.
Here is what we are seeking in terms of requirements for this role:
4+ years building data integration with MS SQL, SSIS, and Spark.
At least 2 years of ML Cluster build experience.
At least 2 years of experience with Data Vault.
Strong T SQL, Python/Scala for Spark, PowerShell/.NET scripting; working knowledge of MongoDB aggregation, SSAS tabular models, and Git CI/CD.
Data Vault 2.0 certification a plus.
Excellent problem solving, communication, and stakeholder management abilities.
SAP Operation Support Engineer
Hayward, CA job
Source One is a consulting services company and we're currently looking for the following individual to work as an on-site consultant to an autonomous vehicle (AV) ride-sharing company in Hayward, CA.
Title: SAP Operation Support Engineer (Contract)
Pay Rate: $87.25/hr (W-2)
Summary: Our client is seeking an SAP Operation Support Engineer to support SAP S/4, key Base Operations systems, and broader IT infrastructure initiatives. This role focuses on SAP data accuracy, system configuration, operational improvements, and cross-functional collaboration to enhance vehicle and production operations. You will also assist with analytics tools, documentation systems, and general IT application support. The ideal candidate is detail-oriented, proactive, and experienced in SAP S/4 and system operations, with strong communication skills and the ability to manage complex data and processes in a fast-paced environment.
Key Responsibilities :
SAP Support & Data Management
- Serve as the SAP data steward: maintain vehicle lists, equipment structures, work centers, measuring points, counters, task lists, maintenance plans, and catalog codes.
- Partner with the Business Applications team on As-Maintained BOM cleanup and resolving data inaccuracies.
- Provide configuration management support in SAP for Base Operations ahead of key milestones.
- Lead SAP improvement and automation initiatives and evaluate user experience to drive usability enhancements.
- Act as the primary SAP subject-matter expert, handling troubleshooting, maintenance, and user support.
- Work with internal training teams to create module-specific SAP training for BaseOps users.
Systems, Infrastructure & IT Application Support
- Provide general IT application support for Base Operations systems and advocate operational needs with Corporate IT.
- Lead IT infrastructure and application improvement projects informed by data insights and user feedback.
- Support development, maintenance, and operations of technical publications tools, release software, and customer-facing documentation systems.
- Improve documentation review workflows in partnership with the BaseOps documentation team.
- Support development and use of analytics tools, dashboards, and reporting frameworks to improve operational efficiency.
- Conduct data auditing and compliance activities to ensure accuracy, governance, and system reliability.
- Communicate project progress, milestones, and outcomes to internal and external partners.
Daily Focus :
- Manage SAP data accuracy and system improvement projects in close collaboration with Business Applications, Program Management, Strategic Operations, Data Science, Fleet Support, and Engineering.
- Monitor and support BaseOps systems and infrastructure, lead software/hardware rollouts, deliver training, troubleshoot issues, and contribute to overall system architecture.
- Provide support for SAP S/4, SAP MES, and other IT systems; contribute to operational tools and processes that improve fleet and production uptime.
- As needed, support website development and maintenance of operational databases and dashboards.
Qualifications :
- B.S. in Information Technology or an equivalent engineering field
- 6-8 years of experience in a System Operations Support role
- Hands-on experience with SAP S/4
- Strong written and verbal communication skills
- Highly self-motivated, detail-oriented, and able to prioritize multiple assignments
- Experience with UI development/maintenance and UX studies
- Coding experience: HTML, CSS, JavaScript
Bonus Qualifications :
- Experience with SAP ME/MII
- Familiarity with Jira/Confluence or similar tools
- Experience with web development tools (e.g., Oxygen) and building analytics dashboards
- Prior support experience in production or vehicle fleet environments