Assistant Store Manager jobs at Commonwealth Of Pennsylvania

We are looking for a dynamic and results-driven Liquor Store Assistant Manager 1 to join our Fine Wine & Good Spirits store at Baltimore Avenue in Philadelphia. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: * Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. * Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. * Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. * Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. * Maintain a clean, organized, and safe store environment for both customers and staff. * Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. * Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the General Manager on staff training, performance reviews, and other operational functions. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or * One year of lead retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirement: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess one or more years of full-time lead or supervisory retail sales experience? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL LEAD WORK/TRAINING Plan, schedule, and assign work to employees considering shift, number of available staff, skill levels, and time available for performance of tasks. Monitor employees' work assignments and make adjustments by prioritizing and delegating specific assignments to ensure work is completed. Determine training needs and conduct on-the-job training in all aspects of store management as needed for lower-level positions. Select the learning experience necessary to meet training objectives, and decide on the length and intensity of the training. Definition for aspects of store management: enforcing safety measures, adhering to policies and procedures, conducting inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience planning, scheduling, assigning, and monitoring the work of other less experienced staff; establishing time frames for completion of work, making adjustments as needed by prioritizing and delegating assignments; AND determining training needs and providing on-the-job-training in ALL aspects of store management as listed above. * B. I have experience assigning, monitoring, and establishing time frames for completion of work to other less experienced staff. I provided on-the-job-training in more than one aspect of store management as listed above. * C. I have experience monitoring and ensuring completion of assigned work of less experienced staff OR providing on-the-job-training to newly hired staff. * D. I have NO experience related to this work behavior. 09 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The job title(s) of the staff to whom you provided on-the-job training. * Your level of responsibility. 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock is maintained at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving, verifying, and inspecting inventory shipments; and properly storing inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience independently receiving, verifying, and inspecting inventory shipments OR storing inventory. I also instructed employees in proper inventory procedures. * C. I have experience with guidance or assistance from others receiving, verifying, and inspecting inventory shipments OR storing inventory. * D. I have NO experience related to this work behavior. 11 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote positive public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for implementing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of MY cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems or cash register operations. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience utilizing word processing and spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, AND sending and receiving email communications. * B. I have experience utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have experience using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed, and the technology you used. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, or change fund boxes) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers or change fund boxes to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers or change fund boxes to ensure they were secure and functioning properly. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

Salary $20.62 Hourly Job Type Full Time, Non Exempt Job Number 04184 Department Public Defender Division Public Defender Opening Date 12/09/2025 Closing Date Continuous Weekly Hours 35 Shift 8:30am-4:30pm * Description * Benefits * Questions The SSS V provides advanced administrative support and clerical duties within their respective department. This person must have excellent organization, computer and typing skills. Criminal background check is required. Essential Duties * Open files - determine the priority and type of file to be opened and whether the file needs immediate attention; cross-reference the database; ensure file isn't duplicated or that client is not a conflict of interest; number the file and enter all client/case information on the Public Defender database to create the file; and distribute to appropriate staff members. * Assign files - must follow established office policy and assign files at the Common Pleas level to staff attorneys; enter data in database; file Praecipes of Appearance in USJ Portal and distribute files to respective attorneys' secretaries. * Close files - assemble papers in their proper order, obtain the last closed file; consolidate the proper files; code files with the appropriate disposition code; and enter closing information on the database. * Research Public Defender's database and provide client information to attorneys. * Recordkeeping and Reports - print the daily opening report; run, copy and distribute weekly and monthly reports; balance month-end and year-end reports * Back up Preliminary Hearing Secretary - prepare daily files for District Courts * Various miscellaneous, to include: Maintain records of lost files; trained on phone system (handle front desk/reception area); provide back up to other secretarial staff. * Perform special projects as assigned * Perform other duties, tasks and office functions, as required Qualifications/Preferred Skills, Knowledge & Experience Qualifications / Requirements: * High School Diploma or General Education Degree (GED). * Minimum of one year of general office experience. * Intermediate skills in using a personal computer and various software packages * Excellent verbal and written communication skills. * Strong typing skills (minimum of 55 wpm). * Ability to use office machines (fax, copier, calculator, etc.). * Strong interpersonal skills. * Proficiency in grammar and spelling. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * This position may require a general understanding of human resource guidelines. * Ability to work as part of a team. * Flexibility. * Ability to interface effectively with all levels of county management. Preferred Skills, Knowledge & Experience: * Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience. * Excellent ability to establish priorities, work independently, and proceed with objectives without supervision. * At least two years of customer service experience. * Ability to establish priorities and carry tasks to completion. * Excellent ability to handle and resolve recurring problems. * Ability to multi-task. * Ability to use all office equipment. * Accurate and detail oriented. * Excellent time management and organizational skills. * Strong knowledge of county policies and procedure. * General knowledge of the criminal justice system and procedures is preferred, but not required. Additional Information Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have: * Intermediate to Advanced Microsoft Office skills * Intermediate to Advanced Word skills * Intermediate to Advanced Excel skills * Intermediate to Advanced Access skills * Intermediate to Advanced PowerPoint skills * PeopleSoft skills (Financial and/or HR) or the ability to learn PeopleSoft * Basic to Intermediate Microsoft Outlook skills (Email and Calendar) * Basic skills to use the Internet for research purposes * Basic Court Management System software skills or the ability to learn CMS The County of Chester offers comprehensive benefits to our employees. Read more about our Benefits here. 01 What is your highest level of education? * No formal Education * High School Diploma or GED * Associates Degree * Bachelors Degree * Masters Degree * Doctorate or higher (includes Juris Doctorate and Medical Doctorate) 02 How many years of general office experience do you have? (general office skills involve: typing, filing, organizational and computer skills) * None * less than 1 * 1+ * 2+ * 3+ * 4+ * 5+ * 6+ * 7+ * 8+ * 9+ Required Question

Benefits: Bonus based on performance Company car Competitive salary Free uniforms Opportunity for advancement Training & development Role: Sales Leader Tired of a high-pressure environment with limited weekends and long working hours? Are you a problem solver, have great interpersonal skills, and are hungry for business? We need your talent! We are looking for a curious and energetic person to solve problems and offer solutions for our customers on a daily basis. You don't need experience on selling home services, we will provide training and a career prospect for you to grow and succeed. A successful Sales Leader sells over 1 million dollars per year which gives them a great salary, as well as a balanced family life. We offer an attractive base salary plus commission on sales, a company car, gas card, and cellphone/tablet to allow you to excel at your role. The ideal candidate will: Have a positive attitude Possess excellent people and communication skills Be a problem solver Be a hunter for new business Be customer focused and have a professional attitude Be results-driven and deadline-focused Be a team player, as communication with customers as well as internal colleagues are critical Have a desire to grow and develop with the company Have the desire to maintain a positive work culture for all Have prior sales experience (it's a plus), but full training on how to sell our solutions will be provided Expectations include: Professional and courteous behavior with customers. Effectively sell the company's services to the customer by understanding the customers' needs and selling to satisfy those needs. Maintain consistent follow-up procedures on all open bids. Strive to target and market to the most profitable jobs. Strive to meet goals for sales volumes, closing rates and gross profits. Prioritize work and actions in order to achieve established sales goals. Develop a well thought out prospecting plan focusing on generating leads for the company. Maintain an organized work flow and process using company systems. Base pay: 500 USD per week, plus minimum 5% commission on sales and additional bonuses at owners' discretion. At 1 million USD sales per year, the average yearly salary is approximately 90,000-110,000 USD. Who Are We? Welcome to The Brothers that just do Gutters, where our business is in the gutter! But at The Brothers that just do Gutters, we're not just about high-end gutters-we're a tight-knit team dedicated to reinventing contractor services. Our work environment is as dynamic as our solutions, and we pride ourselves on having a good laugh while delivering top-notch service. From innovative installations to flawless repairs, we handle every job with the expertise and care that's earned us our top reputation. If you're ready to join a company where hard work meets high fives and every day brings a new challenge, The Brothers that just do Gutters is where you'll thrive! Why Work for Us? We care, and we are fair. We love our employees and are sincerely interested in their personal and professional growth. We offer you training to excel at your role, and a corporation to back up your needs to be successful. If you like a shorter sale and the opportunity for a one-call close, this is a great business model. We educate our clients, show them the best solutions for their situations and sell them what they need. Come join the team! Compensation: $45,000.00 - $110,000.00 per year Join Our Team at The Brothers that just do Gutters The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. With over 100 franchise locations across the United States, we are rapidly growing and continuously seeking driven individuals to join our team. We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members, believing that creating a comfortable and supportive work environment is key to success. Don't settle for a fixer-upper career. Join us and build something great. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.

Looking for an opportunity to lead a high-performing team and keep a critical public fleet operating at its best? Upper Darby Township is seeking a Fleet Service Manager to oversee the maintenance and repair of a diverse range of Township vehicles and heavy equipment. This position is responsible for planning, organizing, scheduling, and supervising daily fleet operations while ensuring full compliance with all applicable regulations, safety standards, and licensing requirements. The role involves providing technical guidance to staff, assisting with complex diagnostics, conducting equipment inspections, and maintaining the quality and safety of all completed work. Key responsibilities include monitoring workflow, estimating labor and material needs, managing parts inventory, and maintaining accurate records, reports, and maintenance documentation. The Fleet Service Manager trains and instructs staff in proper work methods, safe operation of tools and equipment, and established safety procedures. The role also contributes to the development of departmental goals, objectives, and performance standards, and may be required to perform mechanical duties during emergencies or peak workload periods. This position also includes supervising and evaluating assigned personnel, fostering a positive and collaborative work environment, and ensuring effective communication across the team and with other Township departments. The Fleet Service Manager must be able to interpret technical manuals and diagrams, apply mathematical calculations, and utilize automated management systems including fleet, fuel, and equipment record-keeping platforms. Success in this role requires strong leadership skills, the ability to work effectively under pressure, and a commitment to maintaining high standards of safety, productivity, and service to the community.

Are you looking for a rewarding career where you have the ability to make a difference in the lives of seniors in the community? Northumberland County Area Agency on Aging is seeking a patient, compassionate, and organized individual to join our team as an Aging care Manager 3. This position gives you the opportunity to help the aging community find resources that enable them to live a more productive, safe, and happy life. If you are looking for a career that offers a great team atmosphere, we have the perfect job for you! DESCRIPTION OF WORK As an Aging Care Manager 3, you will be responsible for maintaining a specialized caseload of vulnerable consumers who have been determined to be in an abusive, neglectful, abandoned, or exploited situation. Our team will rely on your initiative, problem solving skills, attention to detail, and the ability to encourage consumers to make lasting, positive changes in their lives. Extensive knowledge of the community resources available to assist consumers is also key for success in this role. Responsibilities include: * Serving as a liaison to other social service agencies, hospitals, clinics, courts, and community resources to assist clients in utilizing these resources to meet their needs * Consulting with staff in other program areas to discuss assessments, diagnoses, and plans of treatment or support * Developing plans to stabilize clients in their current residence or to arrange for improved daily living situations * Testifying in court concerning various aspects of assigned cases * Arranging for a guardian or a representative payee to protect the Older Adults financial assets * Investigating alleged abuse, exploitation, or neglect If you have the ability to manage crisis situations, interact with individuals in distress, and handle potentially volatile situations, we need you on our team! Work Schedule and Additional Information: * Full-time employment * Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as an Aging Care Manager 2 or Aging Program Assessor; or * One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or * An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Northumberland County. If no eligible candidates who live within Northumberland County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. * This position falls under the provisions of the Older Adult Protective Services Act. * Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. * This position falls under the provisions of the Child Protective Services Law. * Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older? * Yes * No 02 Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Aging Care Manager 2 or Aging Program Assessor for one or more years full-time? * Yes * No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 How much full-time professional human services, law enforcement, or nursing experience do you possess? * 2 years or more * 1 but less than 2 years * Less than 1 year * None 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How much graduate coursework have you completed in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * Less than 30 credits * None 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - CONDUCTS INVESTIGATIONS Conducts investigations of the circumstances of elderly consumers who need protection from abuse, exploitation, abandonment, or self-neglect. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience conducting investigations of allegations of abuse. My duties included conducting interviews, collecting and retaining evidence, and examining records or other documents. * B. I have experience assisting others in conducting investigations. My duties included assisting with interviewing, collecting and retaining evidence, and examining records or other documents. * C. I have successfully completed college-level coursework or other training related to investigation procedures, criminal investigations, or rules of evidence. * D. I have NO experience or education related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of investigations you conducted * The actual duties you performed * Your level of responsibility 10 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours 11 WORK BEHAVIOR 2 - ASSESS CONSUMER NEEDS Assess needs of consumers requiring protective service in order to assist them in obtaining a variety of other services. Assessing needs includes interviewing and obtaining information from consumers, family members, medical professionals, and others to identify social, economic, emotional, health, and physical problems. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience conducting needs assessments by interviewing/obtaining information from consumers 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing SAMS information technology system or a similar database. * B. I have experience conducting needs assessments by interviewing/obtaining information from consumers other than 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing an information technology system/database. * C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or education related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of audiences for the assessments * The actual duties you performed * Your level of responsibility 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 14 WORK BEHAVIOR 3 - CARE PLANS Prepares care plans, provides care management services, and provides continuous reassessment of needs to consumers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience developing person-centered care plans AND providing care management services to consumers and their families by making telephone calls, home visits, and reassessments to adults 60 years of age or older AND I maintained a caseload AND completed ongoing case documentation. * B. I have experience developing care plans AND providing care management services by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I maintained a caseload AND completed ongoing case documentation. * C. I have experience performing limited aspects of this work behavior in a direct services capacity. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or education related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of care plans you developed and for whom * The actual duties you performed * Your level of responsibility 16 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 17 WORK BEHAVIOR 4 - COORDINATION OF SOCIAL SERVICE RESOURCES Works in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience individually assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations * B. I have experience assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager. * C. I completed a college internship related to this work behavior. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling. * E. I have NO experience or education related to this work behavior. 18 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of agencies, providers, or groups you coordinated with * The actual duties you performed * Your level of responsibility 19 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 20 WORK BEHAVIOR 5 - PREPARES REPORTS Prepares narrative investigative reports, case records, progress notes, letters, and other documentation utilizing applicable computer software and databases. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience preparing narrative investigative reports, case records, progress notes, letters, and other documentation utilizing applicable computer software/databases. I was responsible for all of the final products. * B. I have experience preparing portions of narrative investigative reports; however, I was not responsible for the final investigative report. I have experience preparing case records, progress notes, letters and other documentation utilizing applicable computer software/databases and I was responsible for these final products. * C. I have successfully completed college-level coursework or other training related to investigative report writing, technical writing, business writing, or English composition. * D. I have NO experience or education related to this work behavior. 21 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of reports (or other correspondence) you prepared * The actual duties you performed * Your level of responsibility 22 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions. Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position. Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant's education and relevant work experience provided on their application. We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review. For questions regarding this posting, please contact County of Northampton Human Resources at ******************* or ************. Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.GENERAL PURPOSE The Aging Care Manager 2 position is responsible for the development of care plans for older adult clients in a county area agency on aging program through an evaluation of the clients' social contacts and supports, their activities of daily living, status of their cognitive functioning, their physical health and their economic and other resources. SUPERVISION RECEIVED This position reports directly to the Aging Care Management Supervisor. SUPERVISION EXERCISED This position does not exercise supervision over any positions. ESSENTIAL DUTIES OF THE POSITION Functions as consumer's advocate. Performs intake assessments and writes Care Plan based on assessed consumer needs and performs reassessments as per State regulations. Provides care managements service to consumers and caregivers. Documents income and calculates reimbursement percentages for households participating in the Caregiver Support Program. Review completed vouchers sent to AAA for allowability of services/items purchased by Caregiver. Reviews consumer reimbursements submissions for OPTIONS. Authorizes in-home services provided by Agency's subcontractors. Contacts consumer and/or providers to determine that service delivery has begun or is scheduled to begin as planned. As requested, checks provider invoices to ensure proper service delivery. Maintains liaison with area hospitals, nursing homes, and agencies to expedite information, paper and consumer flow. Serves as a resource for other agencies/community organizations concerned with the human services needs of the community as appropriate. As requested, undertakes necessary training and serves as backup Older Adults Protective Services worker for on call purposes. Works with consumers to locate housing if necessary. Works with discharge planners in skilled nursing facilities. Makes referrals to other agencies offering services needed by consumers. Makes appropriate and timely entries in consumer's case record. Serves as a resource person to other agencies or community organizations concerned with the human service needs of the community as appropriate. Participates in unit meetings, supervisory conferences and training/in-service programs as scheduled/provided. Completes Person Centered Counseling (PCC) Assessments. Acts in a professional manner and maintains confidentiality at all times. Attends relevant training/in-service programs. Has basic computer knowledge. Identifies/documents gaps and/or duplications in existing service delivery system and reports such data to the Administrator. Participates in ongoing evaluations of Agency conducted by administrative staff. While this is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary. All social service staff must be able to drive or able to provide own transportation in order to carry out assigned responsibilities and must carry appropriate insurance. * An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. REQUIRED MINIMUM QUALIFICATIONS EDUCATION & EXPERIENCE - Six months as an Aging Care Manager 1 or a County Caseworker 1; OR Successful completion of the County Social Casework Intern program; OR Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; OR An equivalent combination of experience and training. Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator's license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of casework principles and methods. Knowledge of current social, economic and health problems, and community resources as related to older adults. Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional and/or health problems. Knowledge of the basic principles and methods of program interpretation and community organization. Knowledge of basic principles and practices of supervision. Skill in the development of plans to address the needs of vulnerable older adults. Ability to work effectively with older adults and to aid them to grow in the constructive use of their potential in adjusting to their specific problems. Ability to evaluate work of subordinates and to provide technical assistance and guidance. Ability to orient and instruct subordinates on procedures, techniques, laws and regulations. Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies and institutions, and the general public. Ability to clearly express ideas orally and in writing. Ability to read, write, speak, understand and communicate in English to perform the duties of this position. TOOLS AND EQUIPMENT Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear. The employee must occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job The noise level in the work environment is moderately quiet. SELECTION GUIDELINES Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME) DESIGNATION: CAREER SERVICES PAY GRADE: PS-35 UNION STATUS: PSSU Updated January 2024

General Responsibilities: Supervise or monitor all projects in progress in the department to ensure that work is executed on time and in accordance with the client's requirements and within company policies, procedures and standards. Supervise the preparation of proposals and cost estimates to clients to ensure proper scoping of services, availability of manpower and pricing to achieve desired profitability. Supervise the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure. Plan for and participate in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships. Essential Roles and Responsibilities: * Responsible for preparation of proposals and cost estimates. * With support from the Department/Office manager perform business and client development activities. * With support from the Department/Office Manager develop and manage employee staffing plans, recruitment, selection and on-boarding. * With support from the Department/Office Manager prepare and execute annual business plan for the specialty service group. * With support from the Department/Office Manager oversee and manage the success of the key group metrics of revenue growth, staff chargeability, project billing and collections, and project profitability. * Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies. * Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects. * Provide and lead continuous quality monitoring and improvement on projects. Monitor and promote quality standards and practices. * Provide consistent quality standards on project and proposal delivery. * Perform other duties as assigned. Requirements: * Bachelor's degree in technical discipline practiced by the Firm including Engineering, Environmental Science or Geology and 5 years' practice experience. Or, in lieu of a degree, a minimum of 9 years' related experience. * Valid driver's license with acceptable violation history. Preferred Certification: * Certification or licensure in field of expertise. * Terracon Authorized Project Reviewer status preferred. About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

If you are an energetic, caring, and compassionate professional who is interested in helping to ensure the care and well-being of older adults, Northumberland County Area Agency on Aging (AAA) wants to meet you! We are eager to welcome an Aging Care Manager 2 to complete our team and play a vital role in providing high-quality care and support to our elderly residents. Bring your leadership, dedication, and ambition to our department and unleash your potential! DESCRIPTION OF WORK As an Aging Care Manager 2, you will utilize your skills and experience to develop personalized, comprehensive care strategies to improve the quality of life for some of our community's most vulnerable residents. Work involves evaluating social contacts and supports, activities of daily living, cognitive functioning, physical health and environment, economic factors, and other resources of older adults in order to construct effective and individualized care plans. Excellent interpersonal skills are essential, as you will be providing information and referrals to consumers and their family members, conducting regular home visits, providing counseling services, and assisting with conflict resolution for a variety of issues that may arise. You will also be collaborating with other social agencies, hospitals, clinics, courts, and community resources in order meet the needs of the consumer and assist the consumer in utilizing available resources. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as an Aging Care Manager 1 or a County Caseworker 1; or * Successful completion of the County Social Casework Intern program; or * Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Northumberland County. If no eligible candidates who live within Northumberland County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * This position falls under the provisions of the Older Adult Protective Services Act. * Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older? * Yes * No 02 Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Aging Care Manager 1 or County Caseworker 1 for six or more months full-time? * Yes * No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 Have you completed the County Casework Intern Program in a civil service covered position with a Pennsylvania local government agency? * Yes * No 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How much full-time professional human services or nursing experience do you possess? * 6 months or more * Less than 6 months * None 07 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 08 How much graduate coursework have you completed in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 15 credits or more * Less than 15 credits * None 09 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 10 WORK BEHAVIOR 1 - ASSESS CONSUMER NEEDS Assesses consumers' needs and levels of care by interviewing and obtaining information from consumers, members of their families, and other persons necessary to identify social, economic, health, or physical problems to assist the consumers in obtaining a variety of services according to their needs; completes timely written assessments that includes a summarization of the information secured during the interviews via Social Assistance Management System (SAMS) information technology system. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience conducting needs assessments by interviewing/obtaining information from consumers 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing SAMS information technology system or a similar database. * B. I have experience conducting needs assessments by interviewing/obtaining information from consumers other than 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing an information technology system/database. * C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or coursework related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of audience you assessed * The actual duties you performed * Your level of responsibility 12 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 13 WORK BEHAVIOR 2 - CARE PLANS/CARE MANAGEMENT Develops person-centered care plans and provides care management services to consumers and their families by making telephone calls, home visits, and reassessments to meet each consumer's needs and assist them in obtaining the services/supports. Maintains a caseload of consumers receiving the services/supports and completes ongoing case documentation. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience developing person-centered care plans AND providing care management services to consumers and their families by making telephone calls, home visits, and reassessments to adults 60 years of age or older AND I maintained a caseload AND completed ongoing case documentation. * B. I have experience developing care plans AND providing care management services by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I maintained a caseload AND completed ongoing case documentation. * C. I have experience performing limited aspects of this work behavior in a direct services capacity. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of care plans you developed and for whom * The actual duties you performed * Your level of responsibility 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 16 WORK BEHAVIOR 3 - COORDINATION OF SOCIAL SERVICE RESOURCES Assists consumers in utilizing available resources by working in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience individually assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations. * B. I have experience assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager. * C. I completed a college internship related to this work behavior. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling. * E. I have NO experience or coursework related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of agencies, providers, or groups you coordinated with * The actual duties you performed * Your level of responsibility 18 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

Westmoreland County Area Agency on Aging is looking for compassionate, caring professionals to fill several Aging Care Manager II positions. If you are interested in helping to ensure the care and well-being of older adults, the Westmoreland County Area Agency on Aging is interested in talking to you! Interested individuals should follow these steps: * Go to the State Employment website at ********************* and choose "Open Jobs" * Search "Westmoreland County Aging Care Manager II" and if we have care manager positions we are actively seeking, you'll see them listed here. If not, please check back later. * Click the position, then click "Apply". * Follow the instructions for each application. * Interested individuals are also asked to submit a resume and county application to the Westmoreland County Human Resources Department. * Visitors to the State Employment website may also subscribe to receive Job Alerts to be informed via email each time a new position is posted throughout the Commonwealth. To subscribe, go to the Open Jobs page, click on "Subscribe to Job Alerts" and then select the Social Services and Veterans Services categories. Minimum Experience and Training Requirements * Six months as an Aging Care Manager I or a County Caseworker I; or * Successful completion of the County Social Casework intern program; or * Six months of professional human services or nursing experience; and a bachelor's degree in social services, behavioral sciences, human services, or a closely related field; or * An equivalent combination of experience and training. Position will be open until filled. EOE Job Details Category County Jobs Status Open Posted August 18, 2022 Closing Open Until Filled Tools * Download County Application

Job DescriptionDescription: is posted on behalf of the Sherman Theater. The General Manager is responsible for overseeing the day-to-day operations of the Sherman Theater and the Sherman Showcase, ensuring the efficient, safe, and professional delivery of all activities across both venues. This is a senior management position, reporting directly to the FADS Directors and Management Company. The General Manager plays a pivotal leadership role in coordinating all departments to deliver high-quality programming, services, and visitor experiences. You will provide direct line management to the Technical Team and Front of House Manager, while also working closely with all internal teams, visiting performers, promoters, and external stakeholders to maintain the Sherman venues as a vibrant cultural hub in Stroudsburg. Duties & Responsibilities: Operations and Facility Management Oversee all aspects of daily venue operations across multiple sites in Stroudsburg. Ensure the smooth running of the venues in relation to incoming shows and events. Manage onsite building maintenance and ensure that all systems and infrastructure are safe, fully functional, and visitor-ready. Implement and maintain building-wide Health & Safety policies, including routine compliance checks and policy updates. Coordinate the logistics of one-off events, daytime hires, and commercial exploitation of venue spaces to support venue generation. Act as Manager on Duty during performances, daytime events, or corporate functions as needed. Human Resources and Staff Management Lead all aspects of staff management including recruitment, onboarding, training, and retention. Oversee performance management processes including KPI's, appraisals, performance reviews, and disciplinary actions. Ensure optimal staffing levels across departments and maintain compliance with labor laws and internal policies. Coordinate with department heads to ensure staff are adequately trained and empowered to deliver high-quality customer service. Work with FOH (Front of House) Manager to ensure all areas are properly staffed during open hours. Programming and Booking Oversee venue booking processes and ensure timely and accurate scheduling of performances and events. Liaise directly with visiting acts, promoters, and booking agents to ensure performance requirements are met and communicated across departments. Coordinate all logistics related to shows, ensuring artist, technical, and hospitality needs are addressed. Financial and Administrative Oversight Maximize income and minimize expenditures without compromising on customer experience or production quality. Work closely with the accounting department to manage departmental budgets, monitor cash flow, and ensure financial accountability. Oversee bar, stock, and merchandise operations, ensuring monthly stocktaking and profitability reporting. Lead the review and negotiation of supplier contracts to ensure cost-effectiveness and adherence to theater policies. Compliance and Risk Management Ensure all activities and operations comply with local, state, and federal laws, regulations, and licensing requirements. Maintain up-to-date records of safety protocols, insurance, permits, and vendor contracts. Monitor and evaluate safety protocols and respond promptly to any risks or incidents. Community and Stakeholder Engagement Serve as a key representative of the theater in the community. Collaborate with the Pocono Mountains Visitors Bureau, Borough of Stroudsburg, and other local organizations to promote venue visibility and strategic partnerships. Support outreach and communication with promoters, booking agents, sponsors, and community stakeholders. Perform other duties as assigned. Requirements: Job Skills and Qualifications: Minimum of 3-5 years of experience in a comparable environment, with knowledge of local, state, and federal legislation and regulatory systems. Proven experience in Human Resources (HR) management, including policy implementation, employee relations, and performance management. Strong line management experience, with the ability to lead, motivate, and develop staff; set clear objectives; and manage performance effectively. Experience in venue management, including building operations, and event scheduling or booking. Skilled in procurement, resource allocation, and budget oversight. Excellent interpersonal and communication skills, both written and verbal, with the ability to engage professionally across all levels. High level of computer literacy, with proficiency in Microsoft Office (Word, Excel, Outlook) and other standard business applications. Strong organizational and time management skills, with the ability to prioritize and manage a busy workload. Adaptable and resilient when dealing with change or high-pressure situations. Proactive and solution-oriented, with the ability to identify priorities and act on them efficiently. Ability to multitask while maintaining attention to detail and overall efficiency in daily operations. Meticulous in planning and communication, with experience in collaborating across diverse teams. Capable ambassador for the venue, both in person and through written communication. Familiarity with Front of House operations in a live performance/cultural venue, including staff supervision. Sound knowledge of health and safety regulations, including conducting venue-specific risk assessments. Passion for arts and strong understanding of the demands of a fast-paced theater or live entertainment environment. Collaborative and team-oriented, with the ability to work independently when needed. Strong leadership skills with the ability to maintain the venue's excellent reputation and take decisive action under pressure. Detail-focused, forward-thinking, and committed to delivering high standards of service. Based in or willing to relocate to the Pocono Mountains; available to serve as a keyholder with venue access responsibilities. Work Environment & Schedule: Standard schedule of 40 hours per week, with flexibility required to accommodate event-related demands. Occasional weekend or evening availability may be necessary. Office-based with regular interaction with team members, sponsors, and patrons.

Are you a Geotechnical Engineering professional with a passion for exceptional client service and the motivation to help grow a business? Terracon is expanding and seeks to establish and build the Geotechnical service line in the Pittsburgh, PA office. The successful candidate will supervise or monitor all projects in progress in the department to ensure that work is executed on time and in accordance with the client's requirements and within company policies, procedures, and standards. They will also oversee the preparation of proposals and cost estimates to clients to ensure proper scoping of services, availability of manpower and pricing to achieve desired profitability. The Group Manager will direct the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedures. Other responsibilities include planning for and participating in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships. If you're interested in belonging to a 100% employee-owned organization that allows us to set our course together and benefit when our hard work creates financial success, then Terracon is your kind of company! Come explore with us! Essential Roles and Responsibilities: * Responsible for preparation of proposals and cost estimates * Perform business and client development activities * Develop and manage employee staffing plans, recruitment, selection and on-boarding * With support from the Office Manager, prepare and execute annual business plan for the department * Oversee and manage the success of the key department metrics of revenue growth, staff chargeability, project billing and collections, and project profitability * Develop an understanding and awareness of project-related risk; be familiar with what could go wrong on a project and how to protect the Company; be familiar with company risk policies * Lead safety efforts for team and ensure team follows safety rules and guidelines; responsible for creating and modeling a safe work environment; demonstrates safety practices; promote pre-task planning for all projects. * Promote continuous quality monitoring and improvement on projects; monitor quality standards and practices; engage APRs on projects at their onset Requirements: * Bachelor's degree in a technical discipline practiced by the Firm including Engineering, Environmental Science or Geology and 5 years' practice experience. Or, in lieu of a degree, a minimum of 9 years' related experience. * Master's degree or PhD preferred * Professional Engineer (PE) registration preferred * Previous supervisory experience * Valid driver's license with acceptable violation history #LI-KR1 About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

**Company:** Davey Tree Surgery Co. **Additional Locations:** n/a **Work Site:** Hybrid **Req ID:** 218713 Davey Utility Line Clearance, a division of The Davey Tree Expert Company, is pleased to offer a key opportunity in the field of Utility Line Clearance as an **Area Manager.** Responsible for leading regional operations, driving growth and profitability, and ensuring compliance with company policies, safety standards, and operational excellence. **Key Responsibilities** + Provide leadership, training, and performance management for all employees. + Enforce company policies, safety procedures, and ethical standards. + Manage sales, production, cost control, resource allocation, and overall operational efficiency. + Build strong client relationships, support growth, and resolve issues. + Oversee hiring, development, discipline, and team culture. + Ensure equipment oversight and DOT compliance. + Identify process improvements and respond effectively to emergencies. + Deliver accurate, timely reporting to leadership. **Core Competencies** + Strong verbal and written communication. + Customer service and client support. + Team leadership, collaboration, and training. + Ethical decision-making and policy compliance. + Safety awareness and adherence to procedures. **Qualifications** + Bachelor's degree or equivalent experience in Utility Vegetation Management. + Minimum 5 years of UVM experience. + Valid driver's license; professional certifications preferred. **What We Offer: *** Paid time off and paid holidays Opportunities for advancement All job specific equipment and safety gear provided 401(k) retirement savings plan with a company match Employee-owned company & discounted stock purchase options Group Health Plan Employee referral bonus program Locations throughout US in major cities and desirable areas Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers Scholarship Program for Children of Employees Charitable matching gift program *all listed benefits available to eligible employees The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there's a place for you at Davey. To learn more, visit Davey.com. **Accommodations:** If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions. **If you need assistance at any time, please contact us at ************** or at** ******************** . **Employment Type:** Permanent **Job Type:** Full Time **Travel Expectations:** Up to 50%

We are looking for a dynamic and results-driven Liquor Store Assistant Manager 1 to join our Fine Wine & Good Spirits store at Carlisle Pike in Mechanicsburg. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: * Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. * Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. * Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. * Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. * Maintain a clean, organized, and safe store environment for both customers and staff. * Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. * Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the General Manager on staff training, performance reviews, and other operational functions. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or * One year of lead retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirement: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess one or more years of full-time lead or supervisory retail sales experience? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL LEAD WORK/TRAINING Plan, schedule, and assign work to employees considering shift, number of available staff, skill levels, and time available for performance of tasks. Monitor employees' work assignments and make adjustments by prioritizing and delegating specific assignments to ensure work is completed. Determine training needs and conduct on-the-job training in all aspects of store management as needed for lower-level positions. Select the learning experience necessary to meet training objectives, and decide on the length and intensity of the training. Definition for aspects of store management: enforcing safety measures, adhering to policies and procedures, conducting inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience planning, scheduling, assigning, and monitoring the work of other less experienced staff; establishing time frames for completion of work, making adjustments as needed by prioritizing and delegating assignments; AND determining training needs and providing on-the-job-training in ALL aspects of store management as listed above. * B. I have experience assigning, monitoring, and establishing time frames for completion of work to other less experienced staff. I provided on-the-job-training in more than one aspect of store management as listed above. * C. I have experience monitoring and ensuring completion of assigned work of less experienced staff OR providing on-the-job-training to newly hired staff. * D. I have NO experience related to this work behavior. 09 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The job title(s) of the staff to whom you provided on-the-job training. * Your level of responsibility. 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock is maintained at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving, verifying, and inspecting inventory shipments; and properly storing inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience independently receiving, verifying, and inspecting inventory shipments OR storing inventory. I also instructed employees in proper inventory procedures. * C. I have experience with guidance or assistance from others receiving, verifying, and inspecting inventory shipments OR storing inventory. * D. I have NO experience related to this work behavior. 11 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote positive public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for implementing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of MY cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems or cash register operations. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience utilizing word processing and spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, AND sending and receiving email communications. * B. I have experience utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have experience using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed, and the technology you used. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

We are looking for a dynamic and results-driven Liquor Store Assistant Manager 1 to join our Fine Wine & Good Spirits store in Coraopolis. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: * Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. * Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. * Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. * Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. * Maintain a clean, organized, and safe store environment for both customers and staff. * Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. * Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the General Manager on staff training, performance reviews, and other operational functions. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or * One year of lead retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirement: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess one or more years of full-time lead or supervisory retail sales experience? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 INSTRUCTIONS: You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL LEAD WORK/TRAINING Plan, schedule, and assign work to employees considering shift, number of available staff, skill levels, and time available for performance of tasks. Monitor employees' work assignments and make adjustments by prioritizing and delegating specific assignments to ensure work is completed. Determine training needs and conduct on-the-job training in all aspects of store management as needed for lower-level positions. Select the learning experience necessary to meet training objectives, and decide on the length and intensity of the training. Definition for aspects of store management: enforcing safety measures, adhering to policies and procedures, conducting inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience planning, scheduling, assigning, and monitoring the work of other less experienced staff; establishing time frames for completion of work, making adjustments as needed by prioritizing and delegating assignments; AND determining training needs and providing on-the-job-training in ALL aspects of store management as listed above. * B. I have experience assigning, monitoring, and establishing time frames for completion of work to other less experienced staff. I provided on-the-job-training in more than one aspect of store management as listed above. * C. I have experience monitoring and ensuring completion of assigned work of less experienced staff OR providing on-the-job-training to newly hired staff. * D. I have NO experience related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The job title(s) of the staff to whom you provided on-the-job training. * Your level of responsibility. 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock is maintained at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving, verifying, and inspecting inventory shipments; and properly storing inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience independently receiving, verifying, and inspecting inventory shipments OR storing inventory. I also instructed employees in proper inventory procedures. * C. I have experience with guidance or assistance from others receiving, verifying, and inspecting inventory shipments OR storing inventory. * D. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote positive public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for implementing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of MY cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems, cash register operations, etc. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience utilizing word processing and spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, AND sending and receiving email communications. * B. I have experience utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have experience using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed, and the technology you used. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

We are seeking an experienced and results-driven Liquor Store General Manager 3B to lead the operations of our Fine Wine & Good Spirits store on Washington Pike in Bridgeville. Why Join Us? At Fine Wine & Good Spirits, you will have the opportunity to manage a dynamic retail environment, gain invaluable experience in retail operations, and grow your career within a supportive, state-owned business. As a General Manager, you will play a pivotal role in driving the success of the store while leading and developing a dedicated team. DESCRIPTION OF WORK As the General Manager, you will be responsible for overseeing all aspects of the store's performance, ensuring exceptional customer service, and driving operational success. You will be a key leader, overseeing day-to-day activities, developing a high-performing team, and implementing strategies to exceed sales targets while maintaining a top-tier store environment. Key Responsibilities: * Lead, direct, and manage all store operations, ensuring the team consistently delivers excellent customer service and meets business goals. * Oversee and motivate store staff, ensuring tasks are delegated effectively, work quality is monitored, and employees receive necessary guidance and training. * Drive sales initiatives, from receiving shipments and stocking inventory to assisting customers with product selection and offering expert recommendations. * Ensure the store environment remains clean, organized, safe, and welcoming for both customers and staff at all times. * Manage inventory, monitor stock levels, and ensure proper product placement and display for optimal customer experience. * Handle cash management, sales reporting, and maintain accurate records in line with company policies and procedures. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the broader management team to develop and implement effective sales and operational strategies. * Participate in employee training and performance management, ensuring team members are equipped with the skills and knowledge to succeed. * Foster a positive, team-oriented work environment where staff are engaged, motivated, and aligned with store objectives. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Oversee staffing schedules, ensuring shifts are appropriately covered and operational needs are met. If you are ready to take your career to the next level and make a real impact, we encourage you to apply today! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The salary will be determined in accordance with the Commonwealth's Pay Rules. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store General Manager 3A (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store General Manager 2B (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Three years as a Liquor Store Assistant Manager 3 or a Liquor Store General Manager 2A (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Four years as a Liquor Store Assistant Manager 2 or a Liquor Store General Manager 1B (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Six years of supervisory retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store General Manager 3A for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store General Manager 2B for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Assistant Manager 3 or a Liquor Store General Manager 2A for three or more years full-time? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Assistant Manager 2 or a Liquor Store General Manager 1B for four or more years full-time? * Yes * No 08 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 09 Do you possess six or more years of full-time supervisory retail sales work? * Yes * No 10 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 11 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 12 WORK BEHAVIOR 1 - SUPERVISION/TRAINING Plan, schedule, and assign work to subordinate staff. Monitor work assignments making adjustments as necessary by prioritizing and delegating specific assignments. Complete performance evaluations. Schedule/approve leave requests. Recommend personnel actions regarding staffing, discipline, and investigating and/or resolving disputes. Determine training needs and conduct on-the-job-training in all aspects of store management including safety measures, policies and procedures, inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Select the learning experience necessary to meet training objectives, and decide the length and intensity of the training. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; evaluating performance; approving leave; and recommending personnel actions regarding staffing or discipline. I have conducted on-the-job-training in all aspects of store management including safety measures, policies and procedures, inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates; AND I have experience coordinating staff training (in addition to on-the-job-training) by determining training needs, selecting the learning experience necessary to meet training objectives, and deciding the length/intensity of the training. * B. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; evaluating performance; approving leave; and recommending personnel actions regarding staffing or discipline. I have conducted on-the-job-training in MORE THAN ONE ASPECT of store management such as interpreting policies and procedures, inventory processes, or operating a cash register/point-of-sale system. * C. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; evaluating performance; approving leave; and recommending personnel actions regarding staffing or discipline. I have conducted on-the-job training in ONE ASPECT of store management such as operating a cash register/point-of-sale system. * D. I have NO experience related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The responsibilities you held regarding training. * Your level of responsibility. 14 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving and verifying inventory shipments; properly storing inventory giving consideration to unit code number, space availability, product rate of sale, date of stock, and safety conditions. Receive and inspect product shipments and instruct employees in proper procedures including recording damage or shortage, completing appropriate forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for ALL STAGES of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience receiving, verifying, and inspecting inventory shipments OR storing inventory AND instructing employees in proper inventory procedures. * C. I have experience receiving, verifying, and inspecting inventory shipments OR storing inventory with guidance or assistance from others. * D. I have NO experience related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 16 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote good public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints, taking appropriate action to resolve service issues, answering customer inquiries concerning products and product-related information, assisting customers in their product selection, and establishing appropriate interactions with customers, supervisors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by answering customer inquiries, assisting customers in their product selection, listening to customer concerns or complaints, AND taking action to resolve service issues. I was responsible for addressing corrective actions to resolve service issues. * B. I have experience providing customer service by answering customer inquiries, assisting customers in their product selection, and listening to customer concerns or complaints. I RECOMMENDED corrective actions to resolve service issues, but I did NOT have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 18 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for ALL permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems, cash register operations, etc. * Your level of responsibility. 20 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have computer experience performing ALL ASPECTS of this work behavior including utilizing spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, and handling email communications. * B. I have computer experience utilizing spreadsheet software to prepare records and reports AND handling email communications. * C. I have computer experience performing ONE ASPECT of this work behavior such as using software to prepare records or reports OR handling email communications. * D. I have NO experience related to this work behavior. 21 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * Details regarding the computer experience you possess. * Details regarding the duties you performed. 22 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring security of store and proper functionality of equipment/security devices. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience ADMINISTERING AND OVERSEEING store security procedures including checking locks on doors, safes, cash registers, and change fund boxes to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, and change fund boxes to ensure they were secure and functioning properly WITH GUIDANCE OR ASSISTANCE FROM OTHERS. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 23 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. 24 WORK BEHAVIOR 7 - RETAIL MERCHANDISING Oversee the proper display of merchandise by ensuring adherence to current marketing, merchandising, and promotional activities and ensuring items are adequately stocked, displayed in an esthetically pleasing manner, and correctly priced utilizing planograms, end cap, and bulk stack instructions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience OVERSEEING merchandising displays by ensuring adherence to marketing, merchandising, and promotional activities and ensuring the items were adequately stocked, displayed in an esthetically pleasing manner, and correctly priced utilizing planograms, end cap, and bulk stack instructions. * B. I have experience PRICING AND DISPLAYING merchandise in adherence to marketing, merchandising, and promotional activities. * C. I have experience STOCKING items and ensuring items are displayed in an esthetically pleasing manner. * D. I have NO experience related to this work behavior. 25 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to retail merchandising. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************