Assistant Store Manager jobs at Commonwealth Of Pennsylvania

We are looking for a dynamic and results-driven Liquor Store Assistant Manager 1 to join our Fine Wine & Good Spirits store at West Hamilton Avenue in State College. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: * Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. * Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. * Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. * Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. * Maintain a clean, organized, and safe store environment for both customers and staff. * Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. * Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the General Manager on staff training, performance reviews, and other operational functions. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or * One year of lead retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirement: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess one or more years of full-time lead or supervisory retail sales experience? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL LEAD WORK/TRAINING Plan, schedule, and assign work to employees considering shift, number of available staff, skill levels, and time available for performance of tasks. Monitor employees' work assignments and make adjustments by prioritizing and delegating specific assignments to ensure work is completed. Determine training needs and conduct on-the-job training in all aspects of store management as needed for lower-level positions. Select the learning experience necessary to meet training objectives, and decide on the length and intensity of the training. Definition for aspects of store management: enforcing safety measures, adhering to policies and procedures, conducting inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience planning, scheduling, assigning, and monitoring the work of other less experienced staff; establishing time frames for completion of work, making adjustments as needed by prioritizing and delegating assignments; AND determining training needs and providing on-the-job-training in ALL aspects of store management as listed above. * B. I have experience assigning, monitoring, and establishing time frames for completion of work to other less experienced staff. I provided on-the-job-training in more than one aspect of store management as listed above. * C. I have experience monitoring and ensuring completion of assigned work of less experienced staff OR providing on-the-job-training to newly hired staff. * D. I have NO experience related to this work behavior. 09 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The job title(s) of the staff to whom you provided on-the-job training. * Your level of responsibility. 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock is maintained at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving, verifying, and inspecting inventory shipments; and properly storing inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience independently receiving, verifying, and inspecting inventory shipments OR storing inventory. I also instructed employees in proper inventory procedures. * C. I have experience with guidance or assistance from others receiving, verifying, and inspecting inventory shipments OR storing inventory. * D. I have NO experience related to this work behavior. 11 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote positive public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for implementing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of MY cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems, cash register operations, etc. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience utilizing word processing and spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, AND sending and receiving email communications. * B. I have experience utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have experience using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed, and the technology you used. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume. Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the . We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at ********************** or ************. Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law. GENERAL PURPOSE The Operations Manager for 911 position works in conjunction with the Deputy Director for 911 Operations in the areas of project coordination, policy recommendations, procedure development, communications, daily operations, technology and service solutions, and processes related to the procurement of technological equipment, software, and services. Participates in all aspects of personnel management including hiring, training, scheduling, and performance management. Under direction, the Operations Manager for 911 position has charge of all operational aspects of the communications center and is responsible for the planning, review, and implementation of internal communications procedures to keep staff informed of organizational developments, changes to operational procedures, new policies or guidelines, as well as relevant regulations, industry, and technical developments. SUPERVISION RECEIVED This position reports directly to the Deputy Director for 911 Operations. SUPERVISION EXERCISED This position is responsible for supervision over the following classifications: Dispatch Shift Supervisor and Telecommunicator. In the absence of the Quality Assurance Manager for 911 and the 911 Training Manager, the Operations Manager for 911 exercises supervision over the following classifications as it relates to the duties of the aforementioned positions: Dispatch Shift Supervisor and Telecommunicator. ESSENTIAL DUTIES OF THE POSITION Responsible for the effective scheduling of Dispatch Shift Supervisors and Telecommunicators. Reviews work schedules routinely to ensure minimum staffing levels are maintained for assigned shift. Assigns Dispatch Shift Supervisors to investigate complaints and reviews investigation results to ensure information is complete and accurate. Investigates disciplinary problems, prepares findings and recommendations, and serves discipline as necessary. Evaluates the performance of Dispatch Shift Supervisors and counsels them in areas where improvement is needed. Resolves disputes between employees, supervisors, and agency representatives or members of the public. Reviews requests for procedural changes, identifies possible alternatives, makes recommendations, and prepares drafts. Composes technical and general materials such as memos, letters, directives, lesson plans, and reports. Conducts discussion and problem-solving meetings with assigned employees on a regular basis. Responds to inquires from public safety command personnel. Acts as liaison between the department and other allied agencies. Listens to audio tapes of operational employees to evaluate quality of performance. Works with 911 Training Manager to develop directives and schedule training sessions. Completes annual assessments on each assigned Dispatch Shift Supervisor. Reviews assessments completed by Dispatch Shift Supervisor for each assigned employee. Provides project management services to support efficient operations. Assists in training new employees, with in-service training, and all required training certifications as assigned. Participates in the Quality Assurance and Training Programs including, but not limited to, issues that arise which may need to be address through individual training or modifications to the training program as a whole. Assists with all accreditation programs including, but not limited to, Commission on Accreditation of Law Enforcement Agencies (CALEA) and Fire/Police/EMS accreditation programs. As assigned by the Deputy Director of 911 Operations, conducts Professional Responsibility investigations. Assists the Deputy Director of 911 Operations in general budgetary matters and the daily budgetary process. This includes preparation, maintenance, and execution of records on budget transfers and other documentation. Provides input and assistance to the Deputy Director of 911 Operations in project and policy development within its area of responsibility. Assists the Deputy Director of 911 Operations in all contract negotiations as well as bids, grants, and projects associated with the 911 Operations Center including, but not limited to, construction, service, professional, and maintenance contracts. Assists with compliance for NCIC and CLEAN regulations and training. Acts as the 911 Operations Center Terminal Agency Coordinator. Assists in the hiring and onboarding process of new employees. Assists in the personnel evaluation program. Assists with general office management and the hiring process. Must function on floor as a Dispatch Shift Supervisor and/or Telecommunicator in emergencies. As assigned, may serve in the absence of the Deputy Director of 911 Operations, Quality Assurance Manager for 911, and the 911 Training Manager. Performs functions of the 911 Training Manager and Quality Assurance Manager for 911, as assigned. May be required to respond for major public safety incidents on a twenty-four (24) hour basis, and is on call for assigned shift. Must be available twenty-four (24) hours a day, seven (7) days a week for emergencies, as needed. Works non-business hours during drills, training, exercises, non-emergency events, and emergency events. Will periodically be required to be available during evening and night hours as emergency situations or management requirements dictate. * An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. REQUIRED MINIMUM QUALIFICATIONS EDUCATION & EXPERIENCE - Completion of a Bachelor's degree in Communications, Emergency Management, or Public Safety. NOTE - full time experience in communications emergency management, or public safety which includes basic experience of operational and reporting methods, techniques, and standards may be substituted for the education requirement on a year for year basis; AND At least five (5) years of full-time professional experience in a public safety agency or communications center, at least two (2) years of which shall be in a supervisory capacity. Experience as a Certified Training Officer is a plus. CERTIFICATION/LICENSE - Public Safety certifications preferred, including but not limited to Act 2, Act 120, National/State fire academy, EMT, or Paramedic. Supervisor PEMA certification and Basic PEMA certification, Emergency Dispatch Quality Assurance (ED-Q) certification from the International Academy of Emergency Dispatch and APCO Instructor Certification preferred. OTHER - Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator's license. Must have an acceptable driving record; AND Employee assigned to this title will periodically be required to be available during evening and night hours as emergency situations or management requirements dictate. Must be available to attend evening meetings of public safety agency organizations. May be required to travel to attend off-site meetings; AND Must successfully complete criminal history investigation in accordance with department policy. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of the standard operating procedures (SOP) and the goals and administrative policies for the 911 Operations Center. Competency and proficiency on technical as well as administrative functions, organizational, and supervisory abilities, public relations, and proficiency in the operation of computers. Knowledge of Federal, State, and other regulations and requirements governing radio and electronic transmissions. Ability to develop, recommend, accept, evaluate, and implement operational and administrative procedure and evaluate changes to the operating procedures by the 911 Operations Center, reporting requirements and related activities. Ability to establish and maintain effective working relationships with associates, law enforcement officials, firefighting and emergency medical care agencies, representatives from local, State, and Federal agencies, and the public. Familiarity with the duties of all other dispatch and administrative staff positions at the 911 Operations Center. Ability to read, write, speak, understand, and communicate in English to perform the duties of this position. Bi-lingual capabilities (Spanish) are a plus. Extensive knowledge of Public Safety Communications operations and procedures. Thorough understanding of specialized software used to answer and process emergency calls for service related to law enforcement, fire, and emergency medical operations. Practical understanding of supervisory practices, including classroom management. TOOLS AND EQUIPMENT Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and communications equipment. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job The noise level in the work environment is usually quiet. SELECTION GUIDELINES Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. FLSA STATUS: FLSA EXEMPT (NOT ELIGIBLE FOR OVERTIME) DESIGNATION: CAREER SERVICE PAY GRADE: CS/GR29 UNION STATUS: CAREER SERVICE Updated November 2025

We are looking for a dynamic and results-driven Liquor Store Assistant Manager 1 to join our Fine Wine & Good Spirits store at West Chester Pike in Newtown Square. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: * Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. * Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. * Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. * Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. * Maintain a clean, organized, and safe store environment for both customers and staff. * Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. * Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the General Manager on staff training, performance reviews, and other operational functions. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or * One year of lead retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirement: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess one or more years of full-time lead or supervisory retail sales experience? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 INSTRUCTIONS: You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL LEAD WORK/TRAINING Plan, schedule, and assign work to employees considering shift, number of available staff, skill levels, and time available for performance of tasks. Monitor employees' work assignments and make adjustments by prioritizing and delegating specific assignments to ensure work is completed. Determine training needs and conduct on-the-job training in all aspects of store management as needed for lower-level positions. Select the learning experience necessary to meet training objectives, and decide on the length and intensity of the training. Definition for aspects of store management: enforcing safety measures, adhering to policies and procedures, conducting inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience planning, scheduling, assigning, and monitoring the work of other less experienced staff; establishing time frames for completion of work, making adjustments as needed by prioritizing and delegating assignments; AND determining training needs and providing on-the-job-training in ALL aspects of store management as listed above. * B. I have experience assigning, monitoring, and establishing time frames for completion of work to other less experienced staff. I provided on-the-job-training in more than one aspect of store management as listed above. * C. I have experience monitoring and ensuring completion of assigned work of less experienced staff OR providing on-the-job-training to newly hired staff. * D. I have NO experience related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The job title(s) of the staff to whom you provided on-the-job training. * Your level of responsibility. 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock is maintained at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving, verifying, and inspecting inventory shipments; and properly storing inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience independently receiving, verifying, and inspecting inventory shipments OR storing inventory. I also instructed employees in proper inventory procedures. * C. I have experience with guidance or assistance from others receiving, verifying, and inspecting inventory shipments OR storing inventory. * D. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote positive public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for implementing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of MY cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems, cash register operations, etc. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience utilizing word processing and spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, AND sending and receiving email communications. * B. I have experience utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have experience using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed, and the technology you used. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

We are looking for a dynamic and results-driven Liquor Store Assistant Manager 1 to join our Fine Wine & Good Spirits store at West Chester Pike in Newtown Square. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: * Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. * Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. * Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. * Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. * Maintain a clean, organized, and safe store environment for both customers and staff. * Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. * Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the General Manager on staff training, performance reviews, and other operational functions. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or * One year of lead retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirement: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess one or more years of full-time lead or supervisory retail sales experience? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 INSTRUCTIONS: You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL LEAD WORK/TRAINING Plan, schedule, and assign work to employees considering shift, number of available staff, skill levels, and time available for performance of tasks. Monitor employees' work assignments and make adjustments by prioritizing and delegating specific assignments to ensure work is completed. Determine training needs and conduct on-the-job training in all aspects of store management as needed for lower-level positions. Select the learning experience necessary to meet training objectives, and decide on the length and intensity of the training. Definition for aspects of store management: enforcing safety measures, adhering to policies and procedures, conducting inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience planning, scheduling, assigning, and monitoring the work of other less experienced staff; establishing time frames for completion of work, making adjustments as needed by prioritizing and delegating assignments; AND determining training needs and providing on-the-job-training in ALL aspects of store management as listed above. * B. I have experience assigning, monitoring, and establishing time frames for completion of work to other less experienced staff. I provided on-the-job-training in more than one aspect of store management as listed above. * C. I have experience monitoring and ensuring completion of assigned work of less experienced staff OR providing on-the-job-training to newly hired staff. * D. I have NO experience related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The job title(s) of the staff to whom you provided on-the-job training. * Your level of responsibility. 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock is maintained at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving, verifying, and inspecting inventory shipments; and properly storing inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience independently receiving, verifying, and inspecting inventory shipments OR storing inventory. I also instructed employees in proper inventory procedures. * C. I have experience with guidance or assistance from others receiving, verifying, and inspecting inventory shipments OR storing inventory. * D. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote positive public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for implementing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of MY cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems, cash register operations, etc. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience utilizing word processing and spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, AND sending and receiving email communications. * B. I have experience utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have experience using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed, and the technology you used. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

We are looking for a dynamic and results-driven Liquor Store Assistant Manager 2 to join our Fine Wine & Good Spirits store at Lancaster Avenue in Philadelphia. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: * Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. * Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. * Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. * Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. * Maintain a clean, organized, and safe store environment for both customers and staff. * Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. * Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the General Manager on staff training, performance reviews, and other operational functions. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Assistant Manager 1 or a Liquor Store General Manager 1A (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or * Two years as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years of lead retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Assistant Manager 1 or a Liquor Store General Manager 1A for one year or more full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess two or more years of full-time lead or supervisory retail sales work? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL LEAD WORK/TRAINING Plan, schedule, and assign work to employees considering shift, number of available staff, skill levels, and time available for performance of tasks. Monitor employees' work assignments and make adjustments by prioritizing and delegating specific assignments to ensure work is completed. Determine training needs and conduct on-the-job training in all aspects of store management as needed for lower-level positions including safety measures; policy and procedures; inventory processes; operating cash register/point-of-sale system; and handling exchanges, special orders, and gift certificates. Select the learning experience necessary to meet training objectives, and decide the length and intensity of training. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience performing all aspects of this work behavior including planning, scheduling, assigning, and monitoring the work of other less experienced staff; establishing time frames for completion of work, making adjustments as needed by prioritizing and delegating assignments; and determining training needs and providing on-the-job-training in all aspects of store management as listed above. * B. I have experience performing most aspects of this work behavior including assigning, monitoring, and establishing time frames for completion of work to other less experienced staff. I provided on-the-job-training in most aspects of retail sales/customer service work such as operating the cash register/point-of-sale system and processing exchanges and gift certificates. * C. I have experience performing some aspects of this work behavior such as providing on-the-job-training to newly hired staff or monitoring and ensuring completion of assigned work of less experienced staff. * D. I have NO experience related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to retail lead work/training. * Your level of responsibility. 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock at all times. Duties may include daily physical/perpetual inventory comparisons to verify accuracy; requisition merchandise when supply reaches reorder point; transfer salable merchandise of excessive stock on hand; receive, verify, and inspect inventory shipments; properly store inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience in some aspects of inventory control operations including receiving, verifying, and inspecting inventory shipments OR storing inventory AND instructing employees in proper inventory procedures. * C. I have experience in some aspects of inventory control operations including receiving, verifying, and inspecting inventory shipments OR storing inventory with guidance or assistance from others. * D. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote good public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for addressing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions. * C. I have experience performing at least one aspect of this work behavior such as assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for all cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems/cash register operations. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have computer experience performing all aspects of this work behavior including utilizing word processing and spreadsheet software to prepare records and reports; utilizing scheduling software; using a file management system, and sending and receiving email communications. * B. I have computer experience performing some aspects of this work behavior including utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have computer experience performing at least one aspect of this work behavior such as using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed, as well as computer functionality. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly with guidance or assistance from others. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to security management. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

NOTE: THIS IS A REPOSTING OF (CS-2025-37361-L0636). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM DECEMBER 01, 2025 TO DECEMBER 14, 2025, YOU CANNOT SUBMIT A NEW APPLICATION. Are you looking for a rewarding career where you have the ability to make a difference in the lives of seniors in the community? Northumberland County Area Agency on Aging is seeking a patient, compassionate, and organized individual to join our team as an Aging care Manager 3. This position gives you the opportunity to help the aging community find resources that enable them to live a more productive, safe, and happy life. If you are looking for a career that offers a great team atmosphere, we have the perfect job for you! DESCRIPTION OF WORK As an Aging Care Manager 3, you will be responsible for maintaining a specialized caseload of vulnerable consumers who have been determined to be in an abusive, neglectful, abandoned, or exploited situation. Our team will rely on your initiative, problem solving skills, attention to detail, and the ability to encourage consumers to make lasting, positive changes in their lives. Extensive knowledge of the community resources available to assist consumers is also key for success in this role. Responsibilities include: * Serving as a liaison to other social service agencies, hospitals, clinics, courts, and community resources to assist clients in utilizing these resources to meet their needs * Consulting with staff in other program areas to discuss assessments, diagnoses, and plans of treatment or support * Developing plans to stabilize clients in their current residence or to arrange for improved daily living situations * Testifying in court concerning various aspects of assigned cases * Arranging for a guardian or a representative payee to protect the Older Adults financial assets * Investigating alleged abuse, exploitation, or neglect If you have the ability to manage crisis situations, interact with individuals in distress, and handle potentially volatile situations, we need you on our team! Work Schedule and Additional Information: * Full-time employment * Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as an Aging Care Manager 2 or Aging Program Assessor; or * One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or * An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Northumberland County. If no eligible candidates who live within Northumberland County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. * This position falls under the provisions of the Older Adult Protective Services Act. * Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. * This position falls under the provisions of the Child Protective Services Law. * Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older? * Yes * No 02 Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Aging Care Manager 2 or Aging Program Assessor for one or more years full-time? * Yes * No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 How much full-time professional human services, law enforcement, or nursing experience do you possess? * 2 years or more * 1 but less than 2 years * Less than 1 year * None 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How much graduate coursework have you completed in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * Less than 30 credits * None 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - CONDUCTS INVESTIGATIONS Conducts investigations of the circumstances of elderly consumers who need protection from abuse, exploitation, abandonment, or self-neglect. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience conducting investigations of allegations of abuse. My duties included conducting interviews, collecting and retaining evidence, and examining records or other documents. * B. I have experience assisting others in conducting investigations. My duties included assisting with interviewing, collecting and retaining evidence, and examining records or other documents. * C. I have successfully completed college-level coursework or other training related to investigation procedures, criminal investigations, or rules of evidence. * D. I have NO experience or education related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of investigations you conducted * The actual duties you performed * Your level of responsibility 10 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours 11 WORK BEHAVIOR 2 - ASSESS CONSUMER NEEDS Assess needs of consumers requiring protective service in order to assist them in obtaining a variety of other services. Assessing needs includes interviewing and obtaining information from consumers, family members, medical professionals, and others to identify social, economic, emotional, health, and physical problems. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience conducting needs assessments by interviewing/obtaining information from consumers 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing SAMS information technology system or a similar database. * B. I have experience conducting needs assessments by interviewing/obtaining information from consumers other than 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing an information technology system/database. * C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or education related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of audiences for the assessments * The actual duties you performed * Your level of responsibility 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 14 WORK BEHAVIOR 3 - CARE PLANS Prepares care plans, provides care management services, and provides continuous reassessment of needs to consumers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience developing person-centered care plans AND providing care management services to consumers and their families by making telephone calls, home visits, and reassessments to adults 60 years of age or older AND I maintained a caseload AND completed ongoing case documentation. * B. I have experience developing care plans AND providing care management services by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I maintained a caseload AND completed ongoing case documentation. * C. I have experience performing limited aspects of this work behavior in a direct services capacity. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or education related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of care plans you developed and for whom * The actual duties you performed * Your level of responsibility 16 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 17 WORK BEHAVIOR 4 - COORDINATION OF SOCIAL SERVICE RESOURCES Works in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience individually assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations * B. I have experience assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager. * C. I completed a college internship related to this work behavior. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling. * E. I have NO experience or education related to this work behavior. 18 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of agencies, providers, or groups you coordinated with * The actual duties you performed * Your level of responsibility 19 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 20 WORK BEHAVIOR 5 - PREPARES REPORTS Prepares narrative investigative reports, case records, progress notes, letters, and other documentation utilizing applicable computer software and databases. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience preparing narrative investigative reports, case records, progress notes, letters, and other documentation utilizing applicable computer software/databases. I was responsible for all of the final products. * B. I have experience preparing portions of narrative investigative reports; however, I was not responsible for the final investigative report. I have experience preparing case records, progress notes, letters and other documentation utilizing applicable computer software/databases and I was responsible for these final products. * C. I have successfully completed college-level coursework or other training related to investigative report writing, technical writing, business writing, or English composition. * D. I have NO experience or education related to this work behavior. 21 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of reports (or other correspondence) you prepared * The actual duties you performed * Your level of responsibility 22 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer: 15 days paid time off 10 Holidays Medical/Dental/Vision (within 30 days of hire) Health Saving Account (HSA) with company match Flexible Spending Account (FSA) 401(k) with company match (fully vested upon hire) Career growth and promotional opportunities Tuition Reimbursement JOB SUMMARY Responsible for management of the Operations and Maintenance staff at site. This position insures a safe work environment, compliance with all governing regulations and optimum performance of the equipment and the people. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Apply to all regulations that provide safe, reliable, and cost effective operation of the plant to meet processing, permit, and other applicable requirements Perform preventative, corrective and emergency mechanical maintenance on all equipment throughout the plant under the direction of the Plant Manager such as welding, piping and refurbish equipment. Identify, troubleshoot and repair mechanical malfunctions throughout the plant which includes documenting problem and resolution as well as reporting all problems and resolutions of mechanical malfunctions to the Plant Manager Monitor and control plant operations in accordance with company policies and plant standard operating procedures Maintain records of plant operations including, but not limited to, hourly operating data and abnormal operating conditions. Ensure that the facility operations within permit compliance, at/above design capability, and produced high quality product at all times Perform fire guard duty as well as confined space watch Participate and complete training programs within the time frame allotted Perform any general work or other assignments necessary to ensure the safe, clean, and efficient operation of the facility to include sweeping, shoveling, and other housekeeping activities Maintain work tools and ensure work tools are put in appropriate secure place after using Demonstrate safe behaviors at all times and to perform their job in a safe manner Perform biosolids sampling and testing. KNOWLEDGE/SKILLS/ABILITIES Strong written and verbal communication skills and be able to effectively communicate with all levels of personnel including executive management Technology savvy; knowledgeable about modern technology, proficient in Microsoft Office. Mechanical and electrical aptitude Demonstrated strong interpersonal and relationship building and maintaining skills Superior organizational and analytical skills with keen attention to detail and quality Ability to prioritize and multi-task in a flexible, fast paced and challenging environment Process and Systems oriented Ability to self-manage, direct supervisory and management experience Ability to obtain any necessary state certifications and licenses that are required EDUCATION/EXPERIENCES Bachelor's degree in Chemical, Mechanical or Electrical Engineering or related degree preferred 5+ years of hands-on Operations Management experience in industrial, chemical process manufacturing environment 2 - 4 years' experience as an operator in wastewater, steam, or other process plant operations, or equivalent WORKING CONDITIONS/PHYSICAL REQUIREMENTS Talking, Hearing, and Seeing, Sitting, Standing, Walking, and Lifting up to 50 lbs. The worker is subject to inside and outside environmental conditions The worker is subject atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to bio-solids The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position. AA/EOE/M/F/D/V We thank all individuals for their interest in Synagro however only those selected for interviews will be contacted.

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer: * 15 days paid time off * 10 Holidays * Medical/Dental/Vision (within 30 days of hire) * Health Saving Account (HSA) with company match * Flexible Spending Account (FSA) * 401(k) with company match (fully vested upon hire) * Career growth and promotional opportunities * Tuition Reimbursement JOB SUMMARY Responsible for management of the Operations and Maintenance staff at site. This position insures a safe work environment, compliance with all governing regulations and optimum performance of the equipment and the people. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES * Apply to all regulations that provide safe, reliable, and cost effective operation of the plant to meet processing, permit, and other applicable requirements * Perform preventative, corrective and emergency mechanical maintenance on all equipment throughout the plant under the direction of the Plant Manager such as welding, piping and refurbish equipment. * Identify, troubleshoot and repair mechanical malfunctions throughout the plant which includes documenting problem and resolution as well as reporting all problems and resolutions of mechanical malfunctions to the Plant Manager * Monitor and control plant operations in accordance with company policies and plant standard operating procedures * Maintain records of plant operations including, but not limited to, hourly operating data and abnormal operating conditions. Ensure that the facility operations within permit compliance, at/above design capability, and produced high quality product at all times * Perform fire guard duty as well as confined space watch * Participate and complete training programs within the time frame allotted * Perform any general work or other assignments necessary to ensure the safe, clean, and efficient operation of the facility to include sweeping, shoveling, and other housekeeping activities * Maintain work tools and ensure work tools are put in appropriate secure place after using * Demonstrate safe behaviors at all times and to perform their job in a safe manner * Perform biosolids sampling and testing. * KNOWLEDGE/SKILLS/ABILITIES * Strong written and verbal communication skills and be able to effectively communicate with all levels of personnel including executive management * Technology savvy; knowledgeable about modern technology, proficient in Microsoft Office. * Mechanical and electrical aptitude * Demonstrated strong interpersonal and relationship building and maintaining skills * Superior organizational and analytical skills with keen attention to detail and quality * Ability to prioritize and multi-task in a flexible, fast paced and challenging environment * Process and Systems oriented * Ability to self-manage, direct supervisory and management experience * Ability to obtain any necessary state certifications and licenses that are required EDUCATION/EXPERIENCES * Bachelor's degree in Chemical, Mechanical or Electrical Engineering or related degree preferred * 5+ years of hands-on Operations Management experience in industrial, chemical process manufacturing environment * 2 - 4 years' experience as an operator in wastewater, steam, or other process plant operations, or equivalent WORKING CONDITIONS/PHYSICAL REQUIREMENTS * Talking, Hearing, and Seeing, Sitting, Standing, Walking, and Lifting up to 50 lbs. * The worker is subject to inside and outside environmental conditions * The worker is subject atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation * The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to bio-solids The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position. AA/EOE/M/F/D/V We thank all individuals for their interest in Synagro however only those selected for interviews will be contacted.

We are looking for a dynamic and results-driven Liquor Store Assistant Manager 1 to join our Fine Wine & Good Spirits store at Township Line Road in Drexel Hill. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: * Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. * Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. * Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. * Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. * Maintain a clean, organized, and safe store environment for both customers and staff. * Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. * Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the General Manager on staff training, performance reviews, and other operational functions. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or * One year of lead retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirement: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess one or more years of full-time lead or supervisory retail sales experience? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL LEAD WORK/TRAINING Plan, schedule, and assign work to employees considering shift, number of available staff, skill levels, and time available for performance of tasks. Monitor employees' work assignments and make adjustments by prioritizing and delegating specific assignments to ensure work is completed. Determine training needs and conduct on-the-job training in all aspects of store management as needed for lower-level positions. Select the learning experience necessary to meet training objectives, and decide on the length and intensity of the training. Definition for aspects of store management: enforcing safety measures, adhering to policies and procedures, conducting inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience planning, scheduling, assigning, and monitoring the work of other less experienced staff; establishing time frames for completion of work, making adjustments as needed by prioritizing and delegating assignments; AND determining training needs and providing on-the-job-training in ALL aspects of store management as listed above. * B. I have experience assigning, monitoring, and establishing time frames for completion of work to other less experienced staff. I provided on-the-job-training in more than one aspect of store management as listed above. * C. I have experience monitoring and ensuring completion of assigned work of less experienced staff OR providing on-the-job-training to newly hired staff. * D. I have NO experience related to this work behavior. 09 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The job title(s) of the staff to whom you provided on-the-job training. * Your level of responsibility. 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock is maintained at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving, verifying, and inspecting inventory shipments; and properly storing inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience independently receiving, verifying, and inspecting inventory shipments OR storing inventory. I also instructed employees in proper inventory procedures. * C. I have experience with guidance or assistance from others receiving, verifying, and inspecting inventory shipments OR storing inventory. * D. I have NO experience related to this work behavior. 11 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote positive public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information; assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries; assisting customers in their product selection; AND taking action to resolve service issues. I was responsible for implementing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of MY cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems or cash register operations. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience utilizing word processing and spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, AND sending and receiving email communications. * B. I have experience utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have experience using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed, and the technology you used. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, or change fund boxes) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers or change fund boxes to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers or change fund boxes to ensure they were secure and functioning properly. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

The Department of Corrections is looking for a detailed oriented person to coordinate and direct the security and treatment programs within housing units at State Correctional Institution (SCI) at Albion. Apply today! DESCRIPTION OF WORK As a Corrections Unit Manager for the Department of Corrections, you will be responsible for the development, implementation, and monitoring of unit programs for your assigned Institution. You will be responsible for developing and revising Unit Mission Statements, Operational Goals, Objectives, and Procedures in conjunction with Leadership. You will be supervising a multi-disciplinary staff and implementing the overall unit program. You will be providing training, performance appraisals, and professional development for all personnel assigned to the unit, including Corrections Officers. You will be managing unit resources and providing input on budget development. You will be responsible for monitoring and ensuring overall unit security and being accessible and responsive to the concerns of both staff and inmates. If you have the required experience and are looking to start a meaningful public service career, the Department of Corrections wants to hear from you! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 40 hours per week * Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. * This position is eligible for full retirement benefits at age 50 or 55. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Three years of professional experience in a correctional institution/facility in correctional security, treatment, quasi-judicial hearings or counseling; or * An equivalent combination of experience and training which includes two years of professional experience in a correctional institution/facility in correctional security, treatment, quasi-judicial hearings or counseling. Other Requirements: * Successful completion of basic training in Elizabethtown, PA is required. * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 How many years of full-time professional experience in a correctional institution/facility in correctional security, treatment, quasi-judicial hearings, or counseling do you possess? * 3 years or more * 2 but less than 3 years * 1 but less than 2 years * Less than 1 year * None 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How much graduate coursework have you completed in correctional administration, criminal justice, law enforcement or police science, behavioral sciences? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * Less than 30 credits * None 04 Have you been employed by the Commonwealth of Pennsylvania in an approved Temporary Working Out of Class (TWOC) capacity in which you feel you gained qualifying experience toward meeting the minimum experience and training requirements for this job title? * Yes * No 05 In order for this TWOC experience to be considered in the eligibility determination, you must attach the official TWOC report which provides the total hours worked in the Acting capacity, which can be obtained by contacting your Human Resources Office and requesting the official TWOC report. Please also provide the following required information. Failure to provide the required information, including the official TWOC report, will result in your TWOC assignment not being considered in the evaluation of eligibility. * Job Code/Classification held while working in the approved out-of-class assignment * Name of HR Office employee from which the official TWOC report was obtained. 06 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 07 WORK BEHAVIOR 1 - TREATMENT PROGRAMS Coordinates and implements treatment programs for an assigned correctional housing unit. This involves utilizing current approved curriculum to ensure inmates receive and complete treatment recommended to meet re-entry needs. Makes recommendations for additional treatment as necessary during incarceration periods. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience COORDINATING AND IMPLEMENTING treatment programs for an assigned correctional housing unit. This involved utilizing current approved curriculum to ensure inmates received and completed treatment recommended to meet re-entry needs, AND making recommendations for additional treatment as necessary during incarceration periods. * B. I have experience IMPLEMENTING treatment programs for an assigned correctional housing unit. This involved utilizing current approved curriculum to ensure inmates received and completed treatment recommended to meet re-entry needs, AND making recommendations for additional treatment as necessary. * C. I have experience IMPLEMENTING treatment programs for an assigned correctional housing unit. This involved utilizing current approved curriculum to ensure inmates received and completed treatment recommended to meet re-entry needs. * D. I have NO experience related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * Details regarding your experience coordinating and/or implementing treatment programs * Examples of the types of recommendations you made for additional treatment for inmates 09 WORK BEHAVIOR 2 - SECURITY PROGRAMS Plans, coordinates, and implements security programs for an assigned correctional housing unit. This involves adhering to correctional institution policy to ensure care, custody, and control of inmates. Intervenes physically in the care, custody, or control of inmates when appropriate or necessary. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience PLANNING, COORDINATING, AND IMPLEMENTING security programs in accordance with institution policy for an assigned correctional housing unit. I have intervened physically in the care, custody, or control of inmates when appropriate or necessary. * B. I have experience COORDINATING OR IMPLEMENTING security programs in accordance with institution policy for an assigned correctional housing unit. I have intervened physically in the care, custody, or control of inmates when appropriate or necessary. * C. I have successfully completed training related to this work behavior such as correctional training program courses related to security such as Security Analysis or Vulnerability Assessment. * D. I have NO training or experience related to this work behavior. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * Details regarding your experience planning, coordinating, and/or implementing security programs 11 If you have selected the level of performance pertaining to correctional training programs, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * Facility * Course Title 12 WORK BEHAVIOR 3 - FORMAL INMATE INTERVIEWS Leads formal interviews with the unit team and inmates to gather information required to make recommendations for inmates' parole, outside clearances, or involvement in requested privileges. Refers recommendation to the superintendent for final approval. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience LEADING formal interviews with the unit team and inmates to gather information required to make recommendations for inmates' parole, outside clearances, or involvement in requested privileges. * B. I have experience providing information pertaining to inmates during formal interviews regarding recommendations for inmates' parole, outside clearances, or involvement in requested privileges. * C. I have successfully completed training related to parole, outside clearances, or requested privileges such as Case Management, Interview Techniques, or Investigation Training. * D. I have NO experience or training related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * Details regarding your experience leading formal interviews with staff and inmates * Details regarding your experience participating in formal interviews with staff and inmates * The type of information regarding recommendations you provided during formal interviews with staff and inmates 14 If you have selected the level of performance pertaining to training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * Facility * Course Title 15 WORK BEHAVIOR 4 - SUPERVISION Performs the full range of supervisory duties including assigning and reviewing work, providing guidance, training or arranging for the training of subordinates, evaluating work, providing discipline, and monitoring and approving leave. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience performing the full range of supervisory duties including assigning and reviewing work, providing guidance, training or arranging for the training of subordinates, evaluating work, providing discipline, and monitoring and approving leave * B. I have experience as a LEAD WORKER to other staff on specific projects or assignments, including providing guidance and direction in techniques used in performing work. * C. I have successfully completed college-level coursework or training related to supervision, performance evaluation, staff development, or training. * D. I have NO experience, coursework, or training related to this work behavior. 16 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The actual duties you performed as a supervisor or lead worker * The level or type of employees you supervised * Your level of responsibility 17 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

Westmoreland County Area Agency on Aging is looking for compassionate, caring professionals to fill several Aging Care Manager II positions. If you are interested in helping to ensure the care and well-being of older adults, the Westmoreland County Area Agency on Aging is interested in talking to you! Interested individuals should follow these steps: * Go to the State Employment website at ********************* and choose "Open Jobs" * Search "Westmoreland County Aging Care Manager II" and if we have care manager positions we are actively seeking, you'll see them listed here. If not, please check back later. * Click the position, then click "Apply". * Follow the instructions for each application. * Interested individuals are also asked to submit a resume and county application to the Westmoreland County Human Resources Department. * Visitors to the State Employment website may also subscribe to receive Job Alerts to be informed via email each time a new position is posted throughout the Commonwealth. To subscribe, go to the Open Jobs page, click on "Subscribe to Job Alerts" and then select the Social Services and Veterans Services categories. Minimum Experience and Training Requirements * Six months as an Aging Care Manager I or a County Caseworker I; or * Successful completion of the County Social Casework intern program; or * Six months of professional human services or nursing experience; and a bachelor's degree in social services, behavioral sciences, human services, or a closely related field; or * An equivalent combination of experience and training. Position will be open until filled. EOE Job Details Category County Jobs Status Open Posted August 18, 2022 Closing Open Until Filled Tools * Download County Application

Do you have a passion for helping others? Schuylkill County Area Agency on Aging (AAA) is eager to welcome a compassionate and organized Aging Care Manager 2 to our dedicated team. In this role, you will have the opportunity to assist senior citizens find the services and support needed to stay active and safe, while remaining in the community setting of their choice. If you enjoy working directly with people and coordinating programs that enrich the lives of older adults, we want to hear from you! DESCRIPTION OF WORK The Care Manager receives case assignments involving general casework, intake and assessment and works with older adults from initial contact with individuals, their families and professionals through ongoing care management responsibilities. This position assists older adults and families with completion of program forms and services. Responsibilities include specialized duties such as maintaining a caseload of consumers and regularly coordinating services with physicians, community agencies, financial institutions, hospitals, nursing homes, and personal care homes. You will be expected to respond to client emergencies, and protective services. This employee manages multiple tasks, paying close attention to detail, which includes completion of paperwork, data input of confidential client information into state databases, work assignments, and meeting deadlines. Training and team support will be provided with some training out of county and requiring overnight stay. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week * Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch. * Periodic, on-call hours when required after training * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as an Aging Care Manager 1 or a County Caseworker 1; or * Successful completion of the County Social Casework Intern program; or * Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy may be given to candidates who live within Schuylkill County. If no eligible candidates who live within Schuylkill County apply for this position, candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. * A conditional offer of employment will require a medical examination and a drug screening. * This position falls under the provisions of the Older Adult Protective Services Act. * Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. * This position falls under the provisions of the Child Protective Services Law. * Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older? * Yes * No 02 Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Aging Care Manager 1 or County Caseworker 1 for six or more months full-time? * Yes * No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 Have you completed the County Casework Intern Program in a civil service covered position with a Pennsylvania local government agency? * Yes * No 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How much full-time professional human services or nursing experience do you possess? * 6 months or more * Less than 6 months * None 07 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 08 How much graduate coursework have you completed in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 15 credits or more * Less than 15 credits * None 09 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 10 WORK BEHAVIOR 1 - ASSESS CONSUMER NEEDS Assesses consumers' needs and levels of care by interviewing and obtaining information from consumers, members of their families, and other persons necessary to identify social, economic, health, or physical problems to assist the consumers in obtaining a variety of services according to their needs; completes timely written assessments that includes a summarization of the information secured during the interviews via Social Assistance Management System (SAMS) information technology system. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience conducting needs assessments by interviewing/obtaining information from consumers 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing SAMS information technology system or a similar database. * B. I have experience conducting needs assessments by interviewing/obtaining information from consumers other than 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing an information technology system/database. * C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or coursework related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of audience you assessed * The actual duties you performed * Your level of responsibility 12 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 13 WORK BEHAVIOR 2 - CARE PLANS/CARE MANAGEMENT Develops person-centered care plans and provides care management services to consumers and their families by making telephone calls, home visits, and reassessments to meet each consumer's needs and assist them in obtaining the services/supports. Maintains a caseload of consumers receiving the services/supports and completes ongoing case documentation. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience developing person-centered care plans AND providing care management services to consumers and their families by making telephone calls, home visits, and reassessments to adults 60 years of age or older AND I maintained a caseload AND completed ongoing case documentation. * B. I have experience developing care plans AND providing care management services by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I maintained a caseload AND completed ongoing case documentation. * C. I have experience performing limited aspects of this work behavior in a direct services capacity. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of care plans you developed and for whom * The actual duties you performed * Your level of responsibility 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 16 WORK BEHAVIOR 3 - COORDINATION OF SOCIAL SERVICE RESOURCES Assists consumers in utilizing available resources by working in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience individually assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations. * B. I have experience assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager. * C. I completed a college internship related to this work behavior. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling. * E. I have NO experience or coursework related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of agencies, providers, or groups you coordinated with * The actual duties you performed * Your level of responsibility 18 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

We are seeking an experienced and results-driven Liquor Store General Manager 1B to lead the operations of our Fine Wine & Good Spirits store on Market Street in Philadelphia. Why Join Us? At Fine Wine & Good Spirits, you will have the opportunity to manage a dynamic retail environment, gain invaluable experience in retail operations, and grow your career within a supportive, state-owned business. As a General Manager, you will play a pivotal role in driving the success of the store while leading and developing a dedicated team. DESCRIPTION OF WORK As the General Manager, you will be responsible for overseeing all aspects of the store's performance, ensuring exceptional customer service, and driving operational success. You will be a key leader, overseeing day-to-day activities, developing a high-performing team, and implementing strategies to exceed sales targets while maintaining a top-tier store environment. Key Responsibilities: * Lead, direct, and manage all store operations, ensuring the team consistently delivers excellent customer service and meets business goals. * Oversee and motivate store staff, ensuring tasks are delegated effectively, work quality is monitored, and employees receive necessary guidance and training. * Drive sales initiatives, from receiving shipments and stocking inventory to assisting customers with product selection and offering expert recommendations. * Ensure the store environment remains clean, organized, safe, and welcoming for both customers and staff at all times. * Manage inventory, monitor stock levels, and ensure proper product placement and display for optimal customer experience. * Handle cash management, sales reporting, and maintain accurate records in line with company policies and procedures. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the broader management team to develop and implement effective sales and operational strategies. * Participate in employee training and performance management, ensuring team members are equipped with the skills and knowledge to succeed. * Foster a positive, team-oriented work environment where staff are engaged, motivated, and aligned with store objectives. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Oversee staffing schedules, ensuring shifts are appropriately covered and operational needs are met. If you are ready to take your career to the next level and make a real impact, we encourage you to apply today! Work Schedule and Additional Information: * Full-time employment * Work hours will vary, totaling 75 hours biweekly * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store Assistant Manager 1 or a Liquor Store General Manager 1A (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or * Two years as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or * Two years of lead or supervisory retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Assistant Manager 1 or Liquor Store General Manager 1A for one year or more full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 2 for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess two or more years of full-time lead or supervisory retail sales work? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - RETAIL SUPERVISION/TRAINING Plan, schedule, and assign work to subordinate staff. Monitor work assignments and make adjustments as necessary by prioritizing and delegating specific assignments. Complete performance evaluations. Schedule/approve leave requests. Recommend personnel actions regarding staffing, discipline, and investigating and/or resolving disputes. Determine training needs and conduct on-the-job-training in all aspects of store management. Select the learning experience necessary to meet training objectives, and decide the length and intensity of the training. Definition for aspects of store management: enforcing safety measures, adhering to policies and procedures, conducting inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; evaluating performance; approving leave; recommending personnel actions regarding staffing, discipline, and investigating/resolving disputes; conducting on-the-job-training in all aspects of store management; AND I have experience coordinating staff training (in addition to on-the-job-training) by determining training needs, selecting the learning experience, and deciding on the length/intensity of the training. * B. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; evaluating performance; approving leave; recommending personnel actions regarding staffing and discipline; and conducting on-the-job-training in more than one aspect of store management. * C. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; approving leave; and conducting on-the-job training in one aspect of store management. * D. I have NO experience related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed, including the specific training(s) you conducted on store management. * The job title(s) of the staff you supervised or managed. * Your level of responsibility (supervisor, shift supervisor, manager, assistant manager, department manager, etc.). 10 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock is maintained at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving, verifying, and inspecting inventory shipments; and properly storing inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions. Instruct employees in proper inventory procedures, including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience receiving, verifying, and inspecting inventory shipments OR storing inventory. I also instructed employees in proper inventory procedures. * C. I have experience with guidance or assistance from others in receiving, verifying, and inspecting inventory shipments OR storing inventory. * D. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 12 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote positive public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints, taking appropriate action to resolve service issues, answering customer inquiries concerning products and product-related information, assisting customers in their product selection, and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, assisting customers in their product selection, AND taking action to resolve service issues. I was responsible for addressing corrective actions to resolve service issues. * B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection. I recommended corrective actions to resolve service issues, but I did not have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you resolved. * Your level of responsibility. 14 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of MY cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems, cash register operations, etc. * Your level of responsibility. 16 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience utilizing word processing and spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, AND sending and receiving email communications. * B. I have experience utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications. * C. I have experience using word processing software to write or edit copy OR sending and receiving email communications. * D. I have NO experience related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The duties you performed and the technology you used. 18 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc. to ensure they were secure and functioning properly. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. I provided documentation of incidents as needed. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. 20 WORK BEHAVIOR 7 - RETAIL MERCHANDISING Oversee the proper display of merchandise. This involves adhering to current marketing and promotional activities in effect, and ensuring that items are adequately stocked, displayed in an esthetically pleasing manner, and correctly priced utilizing planograms, end cap, and bulk stack instructions. Levels of Performance Select the Level of Performance that best describes your claim. * A. I have experience overseeing merchandising displays. I ensured adherence to current marketing and promotional activities, and ensuring that items were adequately stocked, displayed in an esthetically pleasing manner, and correctly priced utilizing planograms, end cap, and bulk stack instructions. * B. I have experience pricing and displaying merchandise, and this involved adhering to current marketing and promotional activities. * C. I have experience stocking items and ensuring items were displayed in an esthetically pleasing manner. * D. I have NO experience related to this work behavior. 21 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to retail merchandising. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

We are seeking an experienced and results-driven Liquor Store General Manager 3B to lead the operations of our Fine Wine & Good Spirits store on Washington Pike in Bridgeville. Why Join Us? At Fine Wine & Good Spirits, you will have the opportunity to manage a dynamic retail environment, gain invaluable experience in retail operations, and grow your career within a supportive, state-owned business. As a General Manager, you will play a pivotal role in driving the success of the store while leading and developing a dedicated team. DESCRIPTION OF WORK As the General Manager, you will be responsible for overseeing all aspects of the store's performance, ensuring exceptional customer service, and driving operational success. You will be a key leader, overseeing day-to-day activities, developing a high-performing team, and implementing strategies to exceed sales targets while maintaining a top-tier store environment. Key Responsibilities: * Lead, direct, and manage all store operations, ensuring the team consistently delivers excellent customer service and meets business goals. * Oversee and motivate store staff, ensuring tasks are delegated effectively, work quality is monitored, and employees receive necessary guidance and training. * Drive sales initiatives, from receiving shipments and stocking inventory to assisting customers with product selection and offering expert recommendations. * Ensure the store environment remains clean, organized, safe, and welcoming for both customers and staff at all times. * Manage inventory, monitor stock levels, and ensure proper product placement and display for optimal customer experience. * Handle cash management, sales reporting, and maintain accurate records in line with company policies and procedures. * Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. * Collaborate with the broader management team to develop and implement effective sales and operational strategies. * Participate in employee training and performance management, ensuring team members are equipped with the skills and knowledge to succeed. * Foster a positive, team-oriented work environment where staff are engaged, motivated, and aligned with store objectives. * Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. * Stand for extended periods of time. * Oversee staffing schedules, ensuring shifts are appropriately covered and operational needs are met. If you are ready to take your career to the next level and make a real impact, we encourage you to apply today! Work Schedule and Additional Information: * Free - Secure - Onsite Parking * Full-time employment. * Work hours will vary, totaling 75 hours biweekly. * Telework: You will not have the option to telework in this position. * Salary: The salary will be determined in accordance with the Commonwealth's Pay Rules. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Liquor Store General Manager 3A (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Two years as a Liquor Store General Manager 2B (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Three years as a Liquor Store Assistant Manager 3 or a Liquor Store General Manager 2A (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Four years as a Liquor Store Assistant Manager 2 or a Liquor Store General Manager 1B (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * Six years of supervisory retail sales work. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store General Manager 3A for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store General Manager 2B for two or more years full-time? * Yes * No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Assistant Manager 3 or a Liquor Store General Manager 2A for three or more years full-time? * Yes * No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Assistant Manager 2 or a Liquor Store General Manager 1B for four or more years full-time? * Yes * No 08 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 09 Do you possess six or more years of full-time supervisory retail sales work? * Yes * No 10 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 11 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 12 WORK BEHAVIOR 1 - SUPERVISION/TRAINING Plan, schedule, and assign work to subordinate staff. Monitor work assignments making adjustments as necessary by prioritizing and delegating specific assignments. Complete performance evaluations. Schedule/approve leave requests. Recommend personnel actions regarding staffing, discipline, and investigating and/or resolving disputes. Determine training needs and conduct on-the-job-training in all aspects of store management including safety measures, policies and procedures, inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates. Select the learning experience necessary to meet training objectives, and decide the length and intensity of the training. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; evaluating performance; approving leave; and recommending personnel actions regarding staffing or discipline. I have conducted on-the-job-training in all aspects of store management including safety measures, policies and procedures, inventory processes, operating cash register/point-of-sale system, and handling exchanges/special orders/gift certificates; AND I have experience coordinating staff training (in addition to on-the-job-training) by determining training needs, selecting the learning experience necessary to meet training objectives, and deciding the length/intensity of the training. * B. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; evaluating performance; approving leave; and recommending personnel actions regarding staffing or discipline. I have conducted on-the-job-training in MORE THAN ONE ASPECT of store management such as interpreting policies and procedures, inventory processes, or operating a cash register/point-of-sale system. * C. I have supervisory or management experience planning, scheduling, and assigning work to subordinate staff; evaluating performance; approving leave; and recommending personnel actions regarding staffing or discipline. I have conducted on-the-job training in ONE ASPECT of store management such as operating a cash register/point-of-sale system. * D. I have NO experience related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed. * The responsibilities you held regarding training. * Your level of responsibility. 14 WORK BEHAVIOR 2 - INVENTORY Monitor inventory levels to ensure adequate supply of stock at all times. Duties may include performing daily physical/perpetual inventory comparisons to verify accuracy; requisitioning merchandise when supply reaches reorder point; transferring salable merchandise of excessive stock on hand; receiving and verifying inventory shipments; properly storing inventory giving consideration to unit code number, space availability, product rate of sale, date of stock, and safety conditions. Receive and inspect product shipments and instruct employees in proper procedures including recording damage or shortage, completing appropriate forms to account for receipts and expenditures, and forwarding reports to appropriate departments. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand; and receiving, verifying, and inspecting inventory shipments. I was responsible for ALL STAGES of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures. * B. I have experience receiving, verifying, and inspecting inventory shipments OR storing inventory AND instructing employees in proper inventory procedures. * C. I have experience receiving, verifying, and inspecting inventory shipments OR storing inventory with guidance or assistance from others. * D. I have NO experience related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The experience you have in shipping, receiving, and inventory control operations. * The actual duties you performed. * Your level of responsibility. 16 WORK BEHAVIOR 3 - CUSTOMER SERVICE/EFFECTIVE COMMUNICATION Oversee customer service activities and promote good public relations by ensuring customers receive prompt and courteous service. This includes listening to customer concerns or complaints, taking appropriate action to resolve service issues, answering customer inquiries concerning products and product-related information, assisting customers in their product selection, and establishing appropriate interactions with customers, supervisors, coworkers, and vendors to promote effective store operations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing customer service by answering customer inquiries, assisting customers in their product selection, listening to customer concerns or complaints, AND taking action to resolve service issues. I was responsible for addressing corrective actions to resolve service issues. * B. I have experience providing customer service by answering customer inquiries, assisting customers in their product selection, and listening to customer concerns or complaints. I RECOMMENDED corrective actions to resolve service issues, but I did NOT have the final authority to carry out these actions. * C. I have experience assisting customers in their product selection OR answering customer inquiries. * D. I have NO experience related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The level of customer service you provided and, if applicable, the types of customer complaints or issues you have resolved. * Your level of responsibility. 18 WORK BEHAVIOR 4 - POINT-OF-SALE COMPUTER SYSTEM/CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise. Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for ALL permission levels of point-of-sale functions AND reconciling records of sales for ALL cash drawers/sales transactions. * B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer/sales transactions. * D. I have NO experience related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to point-of-sale computer systems, cash register operations, etc. * Your level of responsibility. 20 WORK BEHAVIOR 5 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have computer experience performing ALL ASPECTS of this work behavior including utilizing spreadsheet software to prepare records and reports, utilizing scheduling software, using a file management system, and handling email communications. * B. I have computer experience utilizing spreadsheet software to prepare records and reports AND handling email communications. * C. I have computer experience performing ONE ASPECT of this work behavior such as using software to prepare records or reports OR handling email communications. * D. I have NO experience related to this work behavior. 21 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * Details regarding the computer experience you possess. * Details regarding the duties you performed. 22 WORK BEHAVIOR 6 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.) to prevent theft by ensuring security of store and proper functionality of equipment/security devices. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience ADMINISTERING AND OVERSEEING store security procedures including checking locks on doors, safes, cash registers, and change fund boxes to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security. I was responsible for documentation of all incidents. * B. I have experience in store security procedures including checking locks on doors, safes, cash registers, and change fund boxes to ensure they were secure and functioning properly WITH GUIDANCE OR ASSISTANCE FROM OTHERS. Someone else was responsible for initiating procedures to restore security in the event of a breach of security. * C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift. * D. I have NO experience related to this work behavior. 23 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to store security. * Your level of responsibility. 24 WORK BEHAVIOR 7 - RETAIL MERCHANDISING Oversee the proper display of merchandise by ensuring adherence to current marketing, merchandising, and promotional activities and ensuring items are adequately stocked, displayed in an esthetically pleasing manner, and correctly priced utilizing planograms, end cap, and bulk stack instructions. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience OVERSEEING merchandising displays by ensuring adherence to marketing, merchandising, and promotional activities and ensuring the items were adequately stocked, displayed in an esthetically pleasing manner, and correctly priced utilizing planograms, end cap, and bulk stack instructions. * B. I have experience PRICING AND DISPLAYING merchandise in adherence to marketing, merchandising, and promotional activities. * C. I have experience STOCKING items and ensuring items are displayed in an esthetically pleasing manner. * D. I have NO experience related to this work behavior. 25 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you claimed you have no work experience related to this work behavior, type N/A in the text box below. * The name(s) of the employer(s) where you gained this experience. * The actual duties you performed related to retail merchandising. * Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://*********************

Are you looking for a rewarding career in human services dedicated to the protection of our older adult community? Wayne County Area Agency on Aging (AAA) is eager to welcome a motivated and compassionate individual to join our dedicated team as an Aging Care Manager 3. We offer a supportive team environment and comprehensive training. If you are someone who has a passion for helping others, we want to hear from you! DESCRIPTION OF WORK The Aging Care Manager 3 is responsible for maintaining a specialized caseload of vulnerable consumers who have been determined (by a Protective Service Intake) to be in an abusive, neglectful, abandoned or exploited situation. As an Aging Care Manager 3 (ACM3), you are required to make critical decisions and are able to encourage consumers who are in need of making a change in their lives. This position is responsible for timely documentation and must possess initiative and problem solving skills and be able to pay close attention to details, conduct assessments and investigate within required time frame. ACM 3 will coordinate medical, social, psychological or functional evaluations for consumers assigned to them, will appear before the County Judge for intervention hearings to testify or for a behavioral health commitment and can arrange, if needed, a representative payee to protect the consumer's financial assets/resources. Extensive knowledge of the community resources available to assist consumers is a must. The selected candidate must be able to work independently as well be able to work and respond well in an emergency setting. Additionally, you may be required to carry a caseload of consumers who are not classified as needing Protective Services or who are not classified under the law as protective service consumers. All duties for this position are in accordance with strict procedures, reporting deadlines, and work performance. Join us as we ensure a more productive, safe and happy life for seniors in our community. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. * Employee may have irregular hours, including evenings, weekends, or holidays. * On-call rotation is required. * Overnight travel or our of county travel for meetings and trainings may be required. * Telework: You will not have the option to telework in this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as an Aging Care Manager 2 or Aging Program Assessor; or * One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or * An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation. * A conditional offer of employment will require a drug screening. * This position falls under the provisions of the Child Protective Services Law. * Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older? * Yes * No 02 Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Aging Care Manager 2 or Aging Program Assessor for one or more years full-time? * Yes * No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 How much full-time professional human services, law enforcement, or nursing experience do you possess? * 2 years or more * 1 but less than 2 years * Less than 1 year * None 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How much graduate coursework have you completed in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * Less than 30 credits * None 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 08 WORK BEHAVIOR 1 - CONDUCTS INVESTIGATIONS Conducts investigations of the circumstances of elderly consumers who need protection from abuse, exploitation, abandonment, or self-neglect. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience conducting investigations of allegations of abuse. My duties included conducting interviews, collecting and retaining evidence, and examining records or other documents. * B. I have experience assisting others in conducting investigations. My duties included assisting with interviewing, collecting and retaining evidence, and examining records or other documents. * C. I have successfully completed college-level coursework or other training related to investigation procedures, criminal investigations, or rules of evidence. * D. I have NO experience or education related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of investigations you conducted * The actual duties you performed * Your level of responsibility 10 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours 11 WORK BEHAVIOR 2 - ASSESS CONSUMER NEEDS Assess needs of consumers requiring protective service in order to assist them in obtaining a variety of other services. Assessing needs includes interviewing and obtaining information from consumers, family members, medical professionals, and others to identify social, economic, emotional, health, and physical problems. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience conducting needs assessments by interviewing/obtaining information from consumers 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing SAMS information technology system or a similar database. * B. I have experience conducting needs assessments by interviewing/obtaining information from consumers other than 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing an information technology system/database. * C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or education related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of audiences for the assessments * The actual duties you performed * Your level of responsibility 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 14 WORK BEHAVIOR 3 - CARE PLANS Prepares care plans, provides care management services, and provides continuous reassessment of needs to consumers. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience developing person-centered care plans AND providing care management services to consumers and their families by making telephone calls, home visits, and reassessments to adults 60 years of age or older AND I maintained a caseload AND completed ongoing case documentation. * B. I have experience developing care plans AND providing care management services by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I maintained a caseload AND completed ongoing case documentation. * C. I have experience performing limited aspects of this work behavior in a direct services capacity. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology. * E. I have NO experience or education related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of care plans you developed and for whom * The actual duties you performed * Your level of responsibility 16 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 17 WORK BEHAVIOR 4 - COORDINATION OF SOCIAL SERVICE RESOURCES Works in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience individually assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations * B. I have experience assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager. * C. I completed a college internship related to this work behavior. * D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling. * E. I have NO experience or education related to this work behavior. 18 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of agencies, providers, or groups you coordinated with * The actual duties you performed * Your level of responsibility 19 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 20 WORK BEHAVIOR 5 - PREPARES REPORTS Prepares narrative investigative reports, case records, progress notes, letters, and other documentation utilizing applicable computer software and databases. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience preparing narrative investigative reports, case records, progress notes, letters, and other documentation utilizing applicable computer software/databases. I was responsible for all of the final products. * B. I have experience preparing portions of narrative investigative reports; however, I was not responsible for the final investigative report. I have experience preparing case records, progress notes, letters and other documentation utilizing applicable computer software/databases and I was responsible for these final products. * C. I have successfully completed college-level coursework or other training related to investigative report writing, technical writing, business writing, or English composition. * D. I have NO experience or education related to this work behavior. 21 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of reports (or other correspondence) you prepared * The actual duties you performed * Your level of responsibility 22 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader. TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world. Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications. Overview Sector Overview: Our Planning, Permitting, and Licensing Practice delivers comprehensive environmental solutions to meet the full project lifecycle needs of clients in energy, oil & gas, transportation and manufacturing industries. With one of the largest multimedia air and land permitting and compliance teams in the country, we support client success in manufacturing and industry, liquids delivery and processing, natural gas storage and delivery, power generation and delivery, and transportation projects. Job Overview: This Environmental & Infrastructure Sector Area Manager position to serve the Planning Permitting and Licensing business practice. This position with have oversight of the Pennsylvania Area (Pittsburgh, Scranton, and Philadelphia) offices with employees ranging from biologists, environmental scientists, archaeologists, planners, wetlands specialists, civil engineers, and project managers. Responsibilities Job Responsibilities: The PA Area Manager will oversee a regional practice that and will interface and collaborate frequently with other area managers and TRC's Regional and National Practice Leaders. This person will: * Be responsible for ongoing regional growth, leadership and operation of TRC's Planning, Permitting and Licensing business by performing client outreach and by providing direction on major project pursuits and general marketing. * Be responsible for managing a regional P&L and fine-tuning operations to achieve profitable performance. * Have a significant role in maintaining quality and profitability on TRC's projects, as well as assisting with managing and developing the skill-sets of Local Area Leaders and other employees and resources to ensure our projects are executed with a high level of efficiency and technical excellence. * Possess strong verbal, written, presentation and excellent client management skills; demonstrated ability leading and managing complex projects; as well as being goal oriented, quality focused, and have demonstrated success with creating and fostering a team environment. Qualifications Basic Requirements: * Bachelor's Degree in Engineering, Environmental Science, or related fields. * 10 to 15 years of experience performing and managing the planning permitting, compliance, and engineering studies for environmental / transportation / oil & gas / energy projects. * Operational leader skills. * Proven track record with business development, business management and oversight of regional businesses. * Experience managing cross disciplinary scientific and engineering teams and front-end project development projects. * Strong business acumen and attributes, coupled with a commitment to TRC Values: Safety, Quality, Integrity, Creativity, Accountability, Teamwork and Passion. Desired Requirements: * Masters Degree preferred. * 15 to 20 years of experience. * TRC's strategic clients operate in the utility, conventional and renewable energy, transportation and oil and gas sectors. Expertise in these areas is a plus. Benefits*: TRC offers a competitive benefit package consisting of: * Medical, dental, vision, and disability insurance. * 401k package that includes both traditional and Roth IRA options and Company match. * Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year). * All full-time employees enjoy a minimum of 8 Paid Holidays per year. * TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence. * These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees. Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors. Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee. #LI-AN1 Disclaimers TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees. The complete job description and application are available on TRC's career site. TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time. Salary Range USD $118,518.00 - USD $185,390.00 /Yr.

Looking for an opportunity to lead a high-performing team and keep a critical public fleet operating at its best? Upper Darby Township is seeking a Fleet Service Manager to oversee the maintenance and repair of a diverse range of Township vehicles and heavy equipment. This position is responsible for planning, organizing, scheduling, and supervising daily fleet operations while ensuring full compliance with all applicable regulations, safety standards, and licensing requirements. The role involves providing technical guidance to staff, assisting with complex diagnostics, conducting equipment inspections, and maintaining the quality and safety of all completed work. Key responsibilities include monitoring workflow, estimating labor and material needs, managing parts inventory, and maintaining accurate records, reports, and maintenance documentation. The Fleet Service Manager trains and instructs staff in proper work methods, safe operation of tools and equipment, and established safety procedures. The role also contributes to the development of departmental goals, objectives, and performance standards, and may be required to perform mechanical duties during emergencies or peak workload periods. This position also includes supervising and evaluating assigned personnel, fostering a positive and collaborative work environment, and ensuring effective communication across the team and with other Township departments. The Fleet Service Manager must be able to interpret technical manuals and diagrams, apply mathematical calculations, and utilize automated management systems including fleet, fuel, and equipment record-keeping platforms. Success in this role requires strong leadership skills, the ability to work effectively under pressure, and a commitment to maintaining high standards of safety, productivity, and service to the community.

Benefits: Bonus based on performance Company car Competitive salary Free uniforms Opportunity for advancement Training & development Role: Sales Leader Tired of a high-pressure environment with limited weekends and long working hours? Are you a problem solver, have great interpersonal skills, and are hungry for business? We need your talent! We are looking for a curious and energetic person to solve problems and offer solutions for our customers on a daily basis. You don't need experience on selling home services, we will provide training and a career prospect for you to grow and succeed. A successful Sales Leader sells over 1 million dollars per year which gives them a great salary, as well as a balanced family life. We offer an attractive base salary plus commission on sales, a company car, gas card, and cellphone/tablet to allow you to excel at your role. The ideal candidate will: Have a positive attitude Possess excellent people and communication skills Be a problem solver Be a hunter for new business Be customer focused and have a professional attitude Be results-driven and deadline-focused Be a team player, as communication with customers as well as internal colleagues are critical Have a desire to grow and develop with the company Have the desire to maintain a positive work culture for all Have prior sales experience (it's a plus), but full training on how to sell our solutions will be provided Expectations include: Professional and courteous behavior with customers. Effectively sell the company's services to the customer by understanding the customers' needs and selling to satisfy those needs. Maintain consistent follow-up procedures on all open bids. Strive to target and market to the most profitable jobs. Strive to meet goals for sales volumes, closing rates and gross profits. Prioritize work and actions in order to achieve established sales goals. Develop a well thought out prospecting plan focusing on generating leads for the company. Maintain an organized work flow and process using company systems. Base pay: 500 USD per week, plus minimum 5% commission on sales and additional bonuses at owners' discretion. At 1 million USD sales per year, the average yearly salary is approximately 90,000-110,000 USD. Who Are We? Welcome to The Brothers that just do Gutters, where our business is in the gutter! But at The Brothers that just do Gutters, we're not just about high-end gutters-we're a tight-knit team dedicated to reinventing contractor services. Our work environment is as dynamic as our solutions, and we pride ourselves on having a good laugh while delivering top-notch service. From innovative installations to flawless repairs, we handle every job with the expertise and care that's earned us our top reputation. If you're ready to join a company where hard work meets high fives and every day brings a new challenge, The Brothers that just do Gutters is where you'll thrive! Why Work for Us? We care, and we are fair. We love our employees and are sincerely interested in their personal and professional growth. We offer you training to excel at your role, and a corporation to back up your needs to be successful. If you like a shorter sale and the opportunity for a one-call close, this is a great business model. We educate our clients, show them the best solutions for their situations and sell them what they need. Come join the team! Compensation: $45,000.00 - $110,000.00 per year Join Our Team at The Brothers that just do Gutters The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. With over 100 franchise locations across the United States, we are rapidly growing and continuously seeking driven individuals to join our team. We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members, believing that creating a comfortable and supportive work environment is key to success. Don't settle for a fixer-upper career. Join us and build something great. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.

The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales. Key Responsibilities Include: Spend 80% of time on the floor in a customer-facing environment at the airport Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity Monitor & drive security, service & sales on each shift Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach, mentor, and train the team to meet sales and customer service goals and standards Oversee asset control & devices - understand how our technology works & be able to troubleshoot when necessary Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships Manage incident prevention and responses Attend station management team meetings Ideal candidates will have: 1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars). Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others. Ability to manage multiple priorities in an ever-changing environment Strong organizational skills with the ability to manage multiple priorities and tasks Proficiency in using technology daily in your work Required to successfully complete a government background investigation Ability to stand/walk for extended periods of time Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings) About CLEAR: Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 27+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.