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Become A Communication Assistant

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Working As A Communication Assistant

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $58,000

    Average Salary

What Does A Communication Assistant Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Communication Assistant

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Communication Assistant Career Paths

Communication Assistant
Marketing Assistant Marketing Coordinator Marketing Specialist
Marketing Manager
5 Yearsyrs
Marketing Assistant Executive Assistant Office Manager
Business Manager
6 Yearsyrs
Marketing Assistant Executive Assistant Assistant Manager
Assistant General Manager
5 Yearsyrs
Tutor Team Leader Owner
Co-Owner
6 Yearsyrs
Tutor Team Leader Office Manager
Business Office Manager
7 Yearsyrs
Tutor Team Leader Project Manager
Project Director
8 Yearsyrs
Teacher Consultant Owner
Marketing Director
7 Yearsyrs
Teacher Consultant Office Manager
Administrative Manager
6 Yearsyrs
Teacher Consultant Assistant Manager
Communications Manager
6 Yearsyrs
Communications Coordinator Executive Assistant Manager
Business Owner
6 Yearsyrs
Communications Coordinator Editor Owner
Development Director
9 Yearsyrs
Communications Coordinator Editor Communications Manager
Communications Director
6 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Case Manager
Director Of Social Services
6 Yearsyrs
Certified Nursing Assistant Registered Nurse Registered Nurse Supervisor
Unit Manager
6 Yearsyrs
Certified Nursing Assistant Administrator Case Manager
Patient Care Manager
5 Yearsyrs
Leasing Consultant Account Executive Vice President, Business Development
Founder And Chief Executive Officer
7 Yearsyrs
Leasing Consultant Account Executive Program Manager
Associate Director
8 Yearsyrs
Leasing Consultant Account Executive Principal
Education Director
7 Yearsyrs
Marketing Coordinator Senior Account Executive Vice President
Board Of Directors Member
8 Yearsyrs
Substitute Teacher Adjunct Professor Superintendent
Resident Manager
5 Yearsyrs
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Do you work as a Communication Assistant?

Help others decide if this is a good career for them

Do you work as a Communication Assistant?

Average Yearly Salary
$58,000
Show Salaries
$30,000
Min 10%
$58,000
Median 50%
$58,000
Median 50%
$58,000
Median 50%
$58,000
Median 50%
$58,000
Median 50%
$58,000
Median 50%
$58,000
Median 50%
$111,000
Max 90%
Best Paying Company
Chanel
Highest Paying City
Washington, DC
Highest Paying State
District of Columbia
Avg Experience Level
1.7 years
How much does a Communication Assistant make at top companies?
The national average salary for a Communication Assistant in the United States is $58,271 per year or $28 per hour. Those in the bottom 10 percent make under $30,000 a year, and the top 10 percent make over $111,000.

Real Communication Assistant Salaries

Job Title Company Location Start Date Salary
Executive Communications Assistant CEVA Biomune Lenexa, KS Sep 27, 2010 $54,080 -
$60,775
Communications Assistant Doctors Without Borders/Medecins Sans Frontieres USA, Inc. (MSF) New York, NY Apr 13, 2016 $50,860
Business Communication Assistant Lin Acupuncture & Herbal Clinic Walnut, CA Dec 02, 2009 $50,380
Communications Assistant Doctors Without Borders/Medecins Sans Frontieres U New York, NY Apr 15, 2014 $47,740
Media and Communications Assistant Media Management Services New York, NY Nov 15, 2016 $45,000
Corporate Communications Assistant Arbella Insurance Group Quincy, MA Aug 28, 2016 $42,000
Communications Assistant Stepping Stone Theatre Company Inc. New York, NY Aug 21, 2014 $41,740
Communications Assistant Stepping Stone Theatre Company Inc. New York, NY Aug 25, 2014 $41,740
Communications Assistant American Council for An Energy-Efficient Economy Washington, DC Apr 01, 2015 $40,000
Communications Assistant Ground Control Touring Inc. New York, NY Jan 15, 2015 $39,000
Communications Assistant Ground Control Touring Inc. New York, NY Jan 05, 2015 $39,000
Communications Assistant Ground Control Touring Inc. New York, NY Aug 11, 2016 $39,000
Communications Assistant Ground Control Touring Inc. New York, NY Nov 11, 2016 $39,000
Media & Communications Assistant MKG Productions, Inc. Los Angeles, CA Sep 15, 2015 $35,000
Communications Assistant New York State Assembly Albany, NY Oct 01, 2011 $35,000
Us/China Communications Assistant Artskills, Inc. Bethlehem, PA Aug 26, 2015 $32,760
Media and Communications Assistant Pallas New York, LLC New York, NY Oct 15, 2011 $29,218
Media and Communications Assistant Pallas New York LLC New York, NY Oct 23, 2011 $29,218
Media and Communications Assistant Pallas New York LLC New York, NY Oct 15, 2011 $29,218
Media and Communications Assistant Pallas New York LLC Ohio, NY Oct 23, 2011 $29,218

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Top Skills for A Communication Assistant

  1. Web Content
  2. Customer Service
  3. Press Releases
You can check out examples of real life uses of top skills on resumes here:
  • Provided support to the public information officer and publications/web content coordinator.
  • Provide excellent customer service by dictating/captioning a variety of conversational topics verbatim for people whom are deaf/hard-of hearing.
  • Composed press releases published in different newspapers and renowned magazines.
  • Coordinated and administer the overall Residential Life Program, including both student development and operations components, in assigned residence halls.
  • Scheduled appointments receive and make telephone calls, draft and type office memos, and other administrative duties.

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Top 10 Best States for Communication Assistants

  1. North Dakota
  2. Alaska
  3. Minnesota
  4. District of Columbia
  5. Wisconsin
  6. Oregon
  7. Washington
  8. Connecticut
  9. Maine
  10. Vermont
  • (21 jobs)
  • (18 jobs)
  • (207 jobs)
  • (62 jobs)
  • (114 jobs)
  • (60 jobs)
  • (98 jobs)
  • (47 jobs)
  • (13 jobs)
  • (8 jobs)

Communication Assistant Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 16,569 Communication Assistant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Communication Assistant Resume

View Resume Examples

Communication Assistant Demographics

Gender

Female

58.3%

Male

30.7%

Unknown

11.0%
Ethnicity

White

60.4%

Hispanic or Latino

15.7%

Black or African American

12.0%

Asian

8.2%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

48.3%

French

15.3%

Chinese

4.7%

German

4.7%

Italian

4.6%

Mandarin

3.7%

Arabic

3.1%

Portuguese

2.3%

Japanese

2.1%

Hindi

2.0%

Korean

1.7%

Russian

1.6%

Swedish

0.8%

Gujarati

0.8%

Swahili

0.8%

Vietnamese

0.8%

Cantonese

0.8%

Urdu

0.7%

Greek

0.7%

Tagalog

0.6%
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Communication Assistant Education

Schools

University of Maryland - College Park

9.2%

Arizona State University

7.8%

Kutztown University of Pennsylvania

6.3%

University of Phoenix

5.8%

North Carolina State University

5.7%

University of Colorado at Boulder

5.7%

Towson University

5.6%

Bloomsburg University of Pennsylvania

4.8%

Georgia Southern University

4.6%

Florida State University

4.4%

University of Akron

4.4%

Michigan State University

4.3%

University of Texas at Austin

4.1%

Indiana University of Pennsylvania

4.1%

Texas A&M University

4.1%

Kansas State University

4.0%

Dixie State university

4.0%

Stephen F Austin State University

3.9%

University of Central Florida

3.7%

University of North Carolina at Greensboro

3.6%
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Majors

Communication

15.9%

Business

15.0%

Psychology

8.9%

Public Relations

5.8%

English

5.6%

Marketing

5.5%

Political Science

5.5%

Criminal Justice

4.2%

Journalism

4.2%

Kinesiology

3.5%

Biology

3.4%

Social Work

3.2%

Sociology

2.8%

Nursing

2.6%

Management

2.6%

Health Care Administration

2.5%

Accounting

2.4%

Liberal Arts

2.1%

Education

2.1%

Graphic Design

2.1%
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Degrees

Bachelors

57.4%

Masters

16.6%

Other

15.4%

Associate

5.5%

Certificate

2.8%

Doctorate

1.2%

Diploma

0.8%

License

0.2%
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What Is It Like To Work As A Communication Assistant

3.0

Corporate Communication Assistant

February 27, 2020 on Zippia

What was your job title?

Communication Assistant.. Show More

What do you like the most about working as Communication Assistant?

Planning meetings, producing monthly newsletter, attaining a feature for the newsletter and learning about co workers, helping co workers with I.T. tasks, teaching co workers about Canva, writing emails, creating ideas for social media posts, planning campaigns, .. Show More

What do you NOT like?

Dealing with angry people on the phone, older persons sending impossible requests, older persons not listening to me when I explain that certain things cannot be done on Facebook and then by-passing me to go ask IT .. Show More

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