Communication assistant job description
Updated March 14, 2024
8 min read
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Example communication assistant requirements on a job description
Communication assistant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in communication assistant job postings.
Sample communication assistant requirements
- Bachelor's Degree in Communications or related field
- Minimum of two years' experience in communications
- Proficient in Microsoft Office Suite
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively
Sample required communication assistant soft skills
- Strong interpersonal and customer service skills
- Ability to prioritize and manage multiple tasks
- Highly organized and detail-oriented
- Self-motivated with the ability to take initiative
- Creative mindset and problem-solving skills
Communication assistant job description example 1
Limitless Mobile communication assistant job description
If the answer to these 3 vital questions is YES, we would love to meet you because you would be a fantastic representative of Limitless Management Group. These are the most important attributes we have, aside from a positive attitude. We do provide full training as this is an entry-level position.
ABOUT THE JOB:
This is a full-time position in which you will:
- Market campaigns, manage, and record product sales for our clients
- Work both independently and collaboratively to make sure we are meeting set goals that will be communicated to you (no surprises!)
- Communicate brand information to a relevant target audience
- Work alongside management on nurturing client relationships
- Grow your working knowledge of the marketing, sales, and advertising field
- Coordinate retail promotions and organize presentations of sales information
ABOUT US:
The team members at Limitless Management Group are driven professionals who want to provide top-notch service for our clients. We don't just consider ourselves a corporation to do a list of duties daily; we make an impact in our field and enjoy ourselves doing it. We also enjoy making an impact on our local community by coordinating and participating in charity events with our philanthropy initiatives.
WHY YOU SHOULD APPLY:
In exchange for you sharing your talent with us, we provide:
- A management training program that all employees have the option to participate in to further develop their leadership skills
- Bonuses based on merit and performance
- Monthly potlucks
- Team nights and team dinners
- Fun and energetic company culture
We are also exclusively interested in promoting from within - the CEO of the company started from this exact position. We want to see our employees grow, which is why we look for leadership-minded employees from the get-go. In order to get to know our employees personally and foster team spirit, our CEO joins his team at out-of-office/after-hours work events, such as happy hour at Dave & Busters, potlucks, and more!
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Communication assistant job description example 2
Memorial Healthcare System communication assistant job description
Responsible for answering incoming calls to main hospital switchboard and determine appropriate resolution. Accurately transfer calls, answer questions and provide overhead paging for hospital. Responsible for answering Stat and Rapid Response calls, and Springfield Clinic SCMI calls. Assume responsibility for the main call center position. Support and direct new employees and co-workers as needed. Demonstrated leadership characteristics for call center functions.
Education:
+ High school diploma or GED required.
Experience:
+ Minimum two (2) years of experience in telephone operation, communication, call center or related environment required.
Other Knowledge/Skills/Abilities:
+ Medical terminology knowledge helpful.
+ Demonstrated leadership skills required. Knowledge of use of call center database systems and understanding of pager responsibility, trouble-shooting and correction methods required.
+ Demonstrates excellent interpersonal and communication skills.
+ Demonstrated organizational skills.
+ Demonstrates ability to work independently.
+ Proficient in Microsoft Word, Excel and Outlook.
+ Answer incoming calls to main hospital switchboard.
+ Answer incoming calls to afterhour's answering service.
+ Answer Stat Code and Rapid Response calls and process timely and appropriately.
+ Answer Stat Heart and SCMI calls.
+ Respond appropriately and in a timely manner to disaster conditions.
+ Meet or exceed statistical goals for answering calls.
+ Create and/or change directory listings as needed.
+ Enter and/or change on-call schedules as needed.
+ Assist with training and development of new Communication Assistants. Help orient them to new role.
+ Communicates effectively with callers and co-workers.
+ Demonstrates an ability to be flexible, organized and function well in stressful situations. Ability to handle lower scale, elevated calls.
+ Willing to work alternative shifts as needed.
+ Applies effective communication with callers and co-workers.
+ Knowledge of hospital, department and HIPAA policies and procedures related to Call Center.
+ Act as a resource for Communication Assistant I and lead by example.
+ Adheres to the Statement of Values and Behavioral Standards.
+ Performs other related work as required or requested.
External Company Name: Memorial Health
Street: 2300 N. Edward St
Education:
+ High school diploma or GED required.
Experience:
+ Minimum two (2) years of experience in telephone operation, communication, call center or related environment required.
Other Knowledge/Skills/Abilities:
+ Medical terminology knowledge helpful.
+ Demonstrated leadership skills required. Knowledge of use of call center database systems and understanding of pager responsibility, trouble-shooting and correction methods required.
+ Demonstrates excellent interpersonal and communication skills.
+ Demonstrated organizational skills.
+ Demonstrates ability to work independently.
+ Proficient in Microsoft Word, Excel and Outlook.
+ Answer incoming calls to main hospital switchboard.
+ Answer incoming calls to afterhour's answering service.
+ Answer Stat Code and Rapid Response calls and process timely and appropriately.
+ Answer Stat Heart and SCMI calls.
+ Respond appropriately and in a timely manner to disaster conditions.
+ Meet or exceed statistical goals for answering calls.
+ Create and/or change directory listings as needed.
+ Enter and/or change on-call schedules as needed.
+ Assist with training and development of new Communication Assistants. Help orient them to new role.
+ Communicates effectively with callers and co-workers.
+ Demonstrates an ability to be flexible, organized and function well in stressful situations. Ability to handle lower scale, elevated calls.
+ Willing to work alternative shifts as needed.
+ Applies effective communication with callers and co-workers.
+ Knowledge of hospital, department and HIPAA policies and procedures related to Call Center.
+ Act as a resource for Communication Assistant I and lead by example.
+ Adheres to the Statement of Values and Behavioral Standards.
+ Performs other related work as required or requested.
External Company Name: Memorial Health
Street: 2300 N. Edward St
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Communication assistant job description example 3
Wayne State University communication assistant job description
Posting Number
046761
Position Title
Development Communications Assistant
Number of Vacancies
1
School/College/Division/Institutes/Centers
86 - Development & Alumni Affairs
Primary Department
H8605-Development Office
Working Conditions
Normal office environment.
Adhere to confidentiality and data usage policy for the division.
Essential Functions (Job Duties)
JOB PURPOSE
Assist the Development Communications team with tasks to support the creation of a variety of informative and inspiring messages that encourage philanthropic support to promote the mission, priorities and values of Wayne State University. Provide organizational and administrative support that helps the team strengthen communications within the division, across campus and in the community to encourage long-term involvement with Wayne State from diverse audiences. This position reports to the Associate Director, Content Development.
ESSENTIAL FUNCTIONS
Assist the development communications team with administration and organizational efforts as the team prepares a variety of projects for university-wide fundraising initiatives such as major donor proposals, case statements, Web-based and print materials, and more. This includes searching for suitable photographs, ensuring the graphic designer has all necessary materials, preparing projects for printing, and processing quotes and invoices.
Help manage the workflow of the development communications team by maintaining detailed project tracking documents to ensure the required deadlines are met.
Monitor and maintain database of faculty, staff and general Wayne State stories from external news sources to serve as a resource for stories and fundraising materials. Help ensure broad representation of all schools, colleges and units in fundraising materials.
Identify and contact students who may potentially be featured in a story or video. Maintain student questionnaire profile folder and database.
Assist in managing the division's social media output by creating and posting original content.
Assist with general office tasks, including filing, consolidating digital folders, etc.
Help with light writing projects such as rewriting direct mail appeals, etc.
Assist with implementing communication plans for a comprehensive fundraising campaign.
Assist the Director with setting and achieving annual goals and objectives.
Adhere to confidentiality and data usage policy for the division.
Perform related work as assigned.
Unique Duties
Qualifications
Education Bachelor's degree
Graduation from an accredited college or university with a degree in marketing, journalism or related field.
Reasonable knowledge and understanding of university policies and procedures.
Experience Entry level (less that a year of job-related experience)
Minimum 1-2 years working in an office environment. Knowledge of general office work is required.
Knowledge of fundraising practices, preferred. Higher education experience is preferred.
Knowledge, Skills and Abilities
COMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must. Ability to work successfully with persons from diverse backgrounds.
EDITING and PROOFREADING SKILLS: Ability to accurately edit and proofread a variety of materials under tight deadlines.
PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills required. Demonstrated ability to manage and execute multiple creative projects in various media, often at the same time.
ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail in order to achieve a high degree of accuracy.
TECHNICAL SKILLS: Proficient in the use of complex administrative systems software, preferrably in the higher education environment. Proficient with Microsoft Office suite, especially Word, Excel and Teams.
LEARNING AGILITY: Independent and innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations. Experience researching topics to gain knowledge and understanding when information gaps exist.
TEAMWORK: Ability to collaborate effectively with colleagues within the division and other units to gain full understanding of the project and desired outcome; ability to produce high quality and consistent results with assistance of team members; provide support to teammates when tackling complex projects.
DIVERSITY, EQUITY & INCLUSION: Demonstrates a commitment to diversity, equity and inclusion through continuous development, modeling inclusive behaviors and proactively managing implicit bias.
Preferred Qualifications
Testing Requirements
Not Applicable
Test Scheduling
Job Type
Full-Time
Job Category
Clerical/Technical
**Duration of Posting**
Fiscal Year of Job Open Date
2022
Job Open Date
(When job is posted in the system)
09-19-2022
Job Close Date
(or until suitable candidate is found)
Until Suitable Candidate is Found
Is this position reposted?
No
Reposting Reason:
None (New Posting)
**Application Information**
Background Check Requirements
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the University will inform you if a background check is required.
Instructions for submitting your application:
Represented Position Message
**Funding/Salary Information**
Salary (Minimum)
(Non-Academic Only)
$40,000
Salary (Hire Max)
(Non-Academic Only)
$45,000
Salary (Maximum)
(Non-Academic Only)
Hourly Rate
(Non-Academic Only)
Salary Range
(Academic Only)
Is Position Bump Ineligible?
(Non-Academic, Represented positions only. Select 'No' for Academic. Select N/A if Non-represented.)
**NOTE: If 'Yes' is selected, then this is a Bump Ineligible Position (BIP). The person who bids or hires into this 100% grant funded position has no bumping rights upon grant expiration or in a reduction of force.
N/A
Equal Opportunity/Affirmative Action Employer including Disabled/Vets
046761
Position Title
Development Communications Assistant
Number of Vacancies
1
School/College/Division/Institutes/Centers
86 - Development & Alumni Affairs
Primary Department
H8605-Development Office
Working Conditions
Normal office environment.
Adhere to confidentiality and data usage policy for the division.
Essential Functions (Job Duties)
JOB PURPOSE
Assist the Development Communications team with tasks to support the creation of a variety of informative and inspiring messages that encourage philanthropic support to promote the mission, priorities and values of Wayne State University. Provide organizational and administrative support that helps the team strengthen communications within the division, across campus and in the community to encourage long-term involvement with Wayne State from diverse audiences. This position reports to the Associate Director, Content Development.
ESSENTIAL FUNCTIONS
Assist the development communications team with administration and organizational efforts as the team prepares a variety of projects for university-wide fundraising initiatives such as major donor proposals, case statements, Web-based and print materials, and more. This includes searching for suitable photographs, ensuring the graphic designer has all necessary materials, preparing projects for printing, and processing quotes and invoices.
Help manage the workflow of the development communications team by maintaining detailed project tracking documents to ensure the required deadlines are met.
Monitor and maintain database of faculty, staff and general Wayne State stories from external news sources to serve as a resource for stories and fundraising materials. Help ensure broad representation of all schools, colleges and units in fundraising materials.
Identify and contact students who may potentially be featured in a story or video. Maintain student questionnaire profile folder and database.
Assist in managing the division's social media output by creating and posting original content.
Assist with general office tasks, including filing, consolidating digital folders, etc.
Help with light writing projects such as rewriting direct mail appeals, etc.
Assist with implementing communication plans for a comprehensive fundraising campaign.
Assist the Director with setting and achieving annual goals and objectives.
Adhere to confidentiality and data usage policy for the division.
Perform related work as assigned.
Unique Duties
Qualifications
Education Bachelor's degree
Graduation from an accredited college or university with a degree in marketing, journalism or related field.
Reasonable knowledge and understanding of university policies and procedures.
Experience Entry level (less that a year of job-related experience)
Minimum 1-2 years working in an office environment. Knowledge of general office work is required.
Knowledge of fundraising practices, preferred. Higher education experience is preferred.
Knowledge, Skills and Abilities
COMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must. Ability to work successfully with persons from diverse backgrounds.
EDITING and PROOFREADING SKILLS: Ability to accurately edit and proofread a variety of materials under tight deadlines.
PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills required. Demonstrated ability to manage and execute multiple creative projects in various media, often at the same time.
ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail in order to achieve a high degree of accuracy.
TECHNICAL SKILLS: Proficient in the use of complex administrative systems software, preferrably in the higher education environment. Proficient with Microsoft Office suite, especially Word, Excel and Teams.
LEARNING AGILITY: Independent and innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations. Experience researching topics to gain knowledge and understanding when information gaps exist.
TEAMWORK: Ability to collaborate effectively with colleagues within the division and other units to gain full understanding of the project and desired outcome; ability to produce high quality and consistent results with assistance of team members; provide support to teammates when tackling complex projects.
DIVERSITY, EQUITY & INCLUSION: Demonstrates a commitment to diversity, equity and inclusion through continuous development, modeling inclusive behaviors and proactively managing implicit bias.
Preferred Qualifications
Testing Requirements
Not Applicable
Test Scheduling
Job Type
Full-Time
Job Category
Clerical/Technical
**Duration of Posting**
Fiscal Year of Job Open Date
2022
Job Open Date
(When job is posted in the system)
09-19-2022
Job Close Date
(or until suitable candidate is found)
Until Suitable Candidate is Found
Is this position reposted?
No
Reposting Reason:
None (New Posting)
**Application Information**
Background Check Requirements
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the University will inform you if a background check is required.
Instructions for submitting your application:
Represented Position Message
**Funding/Salary Information**
Salary (Minimum)
(Non-Academic Only)
$40,000
Salary (Hire Max)
(Non-Academic Only)
$45,000
Salary (Maximum)
(Non-Academic Only)
Hourly Rate
(Non-Academic Only)
Salary Range
(Academic Only)
Is Position Bump Ineligible?
(Non-Academic, Represented positions only. Select 'No' for Academic. Select N/A if Non-represented.)
**NOTE: If 'Yes' is selected, then this is a Bump Ineligible Position (BIP). The person who bids or hires into this 100% grant funded position has no bumping rights upon grant expiration or in a reduction of force.
N/A
Equal Opportunity/Affirmative Action Employer including Disabled/Vets
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Updated March 14, 2024
Updated March 14, 2024