Most communication assistants list "customer service," "web content," and "administrative tasks" as skills on their resumes. We go into more details on the most important communication assistant responsibilities here: The most important skills for a communication assistant to have in this position are compassion. In this excerpt that we gathered from a communication assistant resume, you'll understand why: "social and human service assistants often work with people who are in stressful and difficult situations" According to resumes we found, compassion can be used by a communication assistant in order to "advocated compassion and empathy to residents. " Another trait important for fulfilling communication assistant duties is time-management skills. According to a communication assistant resume, "social and human service assistants often work with many clients." Here's an example of how communication assistants are able to utilize time-management skills: "manage multiple administrative tasks and deadlines, including travel coordination; expense reports; meetings and room reservations. " Communication skills is also an important skill for communication assistants to have. This example of how communication assistants use this skill comes from a communication assistant resume, "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "facilitated officers safety through constant communication and initiation of action in emergency situations. " In order for certain communication assistant responsibilities to be completed, the job requires the skill "interpersonal skills." According to a communication assistant resume, "social and human service assistants must make their clients feel comfortable discussing sensitive issues" As an example, this snippet was taken directly from a resume about how this skill applies: "use interpersonal skills to greet and assist students -manage front desk and handle student and visitor inquires. " As part of the communication assistant description, you might find that one of the skills that might be helpful to the job is "organizational skills." A communication assistant resume included this snippet: "social and human service assistants must often complete lots of paperwork and work with many different clients" This skill could be useful in this scenario: "assisted the owners with various social media marketing strategies, promoting both a facebook and a twitter organizational presence. " While "problem-solving skills" is listed last on this skills list, don't underestimate its importance to communication assistant responsibilities. The skill is described by this resume snippet, "social and human service assistants help clients find solutions to their problems" Here is an example of how this skill is used, "acted as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities. "
See the full list of communication assistant skills.
Before becoming a communication assistant, 70.5% earned their bachelor's degree. When it comes down to graduating with a master's degree, 6.5% communication assistants went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most communication assistants have a college degree. But about one out of every eight communication assistants didn't attend college at all.
Those communication assistants who do attend college, typically earn either communication degrees or business degrees. Less commonly earned degrees for communication assistants include psychology degrees or english degrees.
When you're ready to become a communication assistant, you might wonder which companies hire communication assistants. According to our research through communication assistant resumes, communication assistants are mostly hired by ADA-ES, Northwell Health, and Hamilton Telecommunications. Now is a good time to apply as ADA-ES has 18 communication assistants job openings, and there are 12 at Northwell Health and 11 at Hamilton Telecommunications.
Since salary is important to some communication assistants, it's good to note that they are figured to earn the highest salaries at Google, Dana-Farber Cancer Institute, and Guttmacher Institute. If you were to take a closer look at Google, you'd find that the average communication assistant salary is $64,224. Then at Dana-Farber Cancer Institute, communication assistants receive an average salary of $59,473, while the salary at Guttmacher Institute is $55,981.
View more details on communication assistant salaries across the United States.
Some other companies you might be interested in as a communication assistant include Boston University, University of Connecticut, and Purdue University. These three companies were found to hire the most communication assistants from the top 100 U.S. educational institutions.
In general, communication assistants fulfill roles in the non profits and education industries. While employment numbers are high in those industries, the communication assistant annual salary is the highest in the education industry with $35,133 as the average salary. Meanwhile, the finance and non profits industries pay $34,863 and $32,451 respectively. This means that communication assistants who are employed in the education industry make 23.1% more than communication assistants who work in the telecommunication Industry.