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Working As a Communication Center Operator

  • Interacting With Computers
  • Getting Information
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $43,000

    Average Salary

What Does A Communication Center Operator Do At Rockwell Collins

* The operation of HF/VHF radio, computer, and telephone communication equipment.
* Receive, copy and deliver Air Traffic Control messages, clearances, advisories, and information requests.
* Manage and route air to ground and ground to air traffic, radio messages and communications for dispatchers, pilots, air traffic controllers and other authorized agents.
* Salary is $18
* hour start.
* Increase to $20
* hour after 6 months.
* After one year, your salary will increase to $21
* hour.
* IMS Rockwell Collins will provide training on weather code symbols, Air Traffic Control and IMS communications regulations, procedures and abbreviations and the operation of all applicable equipment.
* This is taught within a company sponsored training program that must be successfully completed in order to continue employment.
* At IMS Rockwell Collins, it’s our people who make the difference and are the backbone of our technologies.
* Employing some of the most talented, dedicated people on the planet is not by chance.
* People from all over the globe choose our company as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected

What Does A Communication Center Operator Do At Kalispell Regional Medical Center

* Receive telephone calls on administrative lines from patients, family members, general public, administrative
* staff and other entities seeking assistance.
* Monitor and operate complex technology systems including: T
* Metrix, Record Management system,
* Service Requester, Meditech, Vehicle Registration database, Physician On
* Call software, OB systems,
* Andover security cameras & flight following software.
*

What Does A Communication Center Operator Do At G4S Secure Solutions (USA) Inc.

* Limited, to include some standing, bending, light lifting, and limited stretching and reaching
* EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
* G4S is an Equal Opportunity/Affirmative Action Employer

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Communication Center Operator Career Paths

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Do you work as a Communication Center Operator?

Average Yearly Salary
$43,000
Show Salaries
$18,000
Min 10%
$43,000
Median 50%
$43,000
Median 50%
$43,000
Median 50%
$43,000
Median 50%
$43,000
Median 50%
$43,000
Median 50%
$43,000
Median 50%
$104,000
Max 90%
Best Paying Company
PeaceHealth
Highest Paying City
Bellingham, WA
Highest Paying State
Oregon
Avg Experience Level
2.9 years
How much does a Communication Center Operator make at top companies?
The national average salary for a Communication Center Operator in the United States is $43,803 per year or $21 per hour. Those in the bottom 10 percent make under $18,000 a year, and the top 10 percent make over $104,000.

Top Skills for A Communication Center Operator

  1. Emergency Situations
  2. Ensure Safety
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Monitored emergency situations on a national level to determine effect on branch operations and make recommendations for action.
  • Monitor alarms and cameras to ensure safety and security of TVA properties and critical infrastructures.
  • Maintained daily logs and provided customer service when answering phones concerning emergency, security and general assistance needs.
  • Used knowledge of the proper procedures for handling hazardous materials (chemical and biological).
  • Patrolled the exterior and interior perimeter via CCTV monitoring for hazardous material and suspicious activity.

Rank:

Average Salary:

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Top 10 Best States for Communication Center Operators

  1. New York
  2. Oregon
  3. Iowa
  4. Rhode Island
  5. Minnesota
  6. Alaska
  7. Oklahoma
  8. Pennsylvania
  9. Washington
  10. New Mexico
  • (256 jobs)
  • (49 jobs)
  • (72 jobs)
  • (21 jobs)
  • (112 jobs)
  • (13 jobs)
  • (48 jobs)
  • (161 jobs)
  • (77 jobs)
  • (49 jobs)

Communication Center Operator Demographics

Gender

Male

51.9%

Female

38.5%

Unknown

9.6%
Ethnicity

White

58.8%

Hispanic or Latino

18.8%

Black or African American

11.7%

Asian

6.6%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

57.5%

French

17.5%

Chinese

5.0%

Arabic

5.0%

Portuguese

2.5%

Wolof

2.5%

Armenian

2.5%

Azerbaijani

2.5%

Russian

2.5%

Korean

2.5%
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Communication Center Operator Education

Schools

University of Phoenix

16.7%

Strayer University

7.8%

Kaplan University

6.9%

University of Maryland - University College

5.9%

Community College of the Air Force

5.9%

Ashford University

4.9%

The Academy

4.9%

Grand Valley State University

4.9%

Kent State University

3.9%

American InterContinental University

3.9%

Southern New Hampshire University

3.9%

Sinclair Community College

3.9%

American University

3.9%

Cerritos College

3.9%

Grantham University

3.9%

Franklin University

2.9%

Community College of Philadelphia

2.9%

Michigan State University

2.9%

Temple University

2.9%

Johnson & Wales University

2.9%
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Majors

Criminal Justice

20.4%

Business

14.8%

Information Technology

6.9%

Computer Science

6.0%

Computer Information Systems

5.8%

Medical Assisting Services

4.9%

General Studies

4.4%

Psychology

4.2%

Health Care Administration

3.9%

Nursing

3.7%

Communication

3.7%

Accounting

3.5%

Education

3.2%

Management

3.0%

Kinesiology

2.3%

Computer Networking

2.1%

Electrical Engineering

1.9%

Political Science

1.9%

Finance

1.9%

Computer Systems Security

1.6%
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Degrees

Bachelors

33.1%

Other

30.5%

Associate

17.1%

Masters

8.9%

Certificate

6.9%

Diploma

1.8%

Doctorate

1.0%

License

0.7%
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Updated May 19, 2020