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Become A Communications Analyst

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Working As A Communications Analyst

  • Interacting With Computers
  • Updating and Using Relevant Knowledge
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Mostly Sitting

  • $111,890

    Average Salary

What Does A Communications Analyst Do At SRA International, Inc., A CSRA Company

* Assist with developing and executing strategic communications initiatives including: identifying target audiences; developing core and key messaging; developing high-quality materials; and assisting with tracking program metrics and developing reports for leadership
* Design, write, produce, and distribute communications materials to include: targeted emails, fact sheets, bulletins, posters, newsletters, FAQs, website content, social media content, intranet advertisements, magazine and blog articles, briefings, online training content, talking points, and video scripts
* Provide and maintain public relations with key stakeholders, DoS leadership, and external partners
* Plan and execute high-profile industry events and attend conferences and events
* Recommend innovative solutions for monthly awareness campaigns, events, and outreach

What Does A Communications Analyst Do At Highmark Health

* Develop, plan, research, write, edit and deliver vital business and job-related information using electronic media and/or paper (HighWire intranet, micro-websites, animated console ads, launch page headlines/links, electronic memos) to inform employees about our company’s strategies, policies, initiatives, direction and products.
* Develop, plan, research, write and edit articles for the employee monthly newsletter.
* Ensure that messages support the company’s mission, vision and strategic direction, and that internal messages align with external messages.
* Develop and implement communications related to special events for internal clients, including the Integrated Delivery Network.
* Develop and implement internal communications plans with respect to special projects or large corporate campaigns.
* Develop, write and edit bulletin board materials throughout all corporate locations.
* Develop, write and supervise delivery of all digital screen materials throughout all corporate and employee clinic locations.
* Other duties as assigned or requested

What Does A Communications Analyst Do At Camber Corporation

* Compose, deliver, and provide documentation for on and off-site events.
* Compile, analyze, author, edit, and synthesize information for papers, SOPs, CONOPs, MOA/MOUs, SPFs and report on a wide range of customer-related subjects and issues.
* Assist with production, training and resource metrics in periodic reports, as well as in response to ad hoc requests from the customer.
* Collaborate with other personnel and elements with strong and positive interpersonal and communication skills on a number of joint topics.
* Apply knowledge of the customer's structure, operations and mission to navigate and connect to sources of information and resources necessary to complete tasks

What Does A Communications Analyst Do At AAA Allied Group Inc.

* Perform Tier 1 support for Unified and Telecommunications systems.
* Support and troubleshoot issues with CCE, AES, and MX.
* Maintain and support PBX and ancillary technology software, media channels and devices.
* Provide secondary support Unified and Telecommunications support during troubleshooting of all other system as needed.
* Handle Move Add and Changes, including program basic auto attendants, user setup on telephone switch, including ACD logons, voicemail, and CMS logons.
* Communicate effectively with end users regarding the status of their requests.
* Assist with Inspection, testing, and maintenance of telephone lines, circuits, trunks, and associated wiring and cabling.
* Remain current on new products, services, protocols, and standards in support of mentioned platforms development and equipment procurement.
* Assist in the training of Trainers for Telecommunications systems.
* Prepare Training material for Telecom systems.
* Acknowledge and abide by Information Security Policies
* Participate in PCI compliance activities as required, including providing evidence for quarterly and yearly audits
* Level 2:
* All of level 1 plus
* Assist in developing long-term strategies and capacity planning for meeting future Unified Communication platform needs.
* Where necessary, liaise with equipment vendors during installations, acquisition negotiations, and hardware performance issues.
* Work independently to resolve day-to-day issues.
* Perform Tier 2 support for Unified and Telecommunications systems.
* Be the Unified Communications lead on projects
* Perform Root Cause Analysis of Unified and Telecom Incidents.
* Conduct testing and development disaster recovery plans to detect faults, minimize malfunctions, and backup systems.
* Monitor and identify capacity and performance issues for telecom traffic to ensure continued, uninterrupted operation of telecom systems.
* Generate usage and network traffic reports for voice video and messaging systems
* Configure, test, maintain, monitor, and troubleshoot end user unified messaging telephony, and voice/data software products.
* Design and support unified messaging infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response, video conferencing systems and messaging platforms.
* Communicate effectively with business line managers regarding the status of their department’s requests
* Level 3:
* All of level 1&2 plus
* Assist the Unified Communications Solutions Architect in the design of systems.
* Work with Solution Architect and project teams to ensure understanding of solutions
* Assist in developing, implementing, and maintaining policies, procedures, and training plans for telecommunication system’s appropriate use.
* Plan the Unified Communication strategies for company call center to ensure that efficient and effective customer interaction is achieved.
* Integrate these systems with enterprise LANs, WANs, wireless LANs, and Internet-based services and protocols.
* Integrate these systems with Business applications to enhance business functionality
* Perform analysis, diagnosis, and resolution of telecommunications problems for end users; recommend and implement corrective solutions

What Does A Communications Analyst Do At M & T Bank

* Assists Communications Specialist in developing Technology communications.
* Assist with creating content for the Technology Week in Review.
* Create Insider pages for tips and Employee Engagement, send emails and collect responses for new Hire announcements.
* Create pages for new hire announcements.
* Creating Ad hoc updates/edits to page
* Update Important News and Tips on a weekly basis.
* Track weekly department page view statistics and present them at the weekly meeting.
* Make updates to the Technology homepage to reflect Technology Week in Review.
* Maintenance of Technology Leadership pages as directed.
* Assist with drafting/updates of established communications templates.
* Scrub and save mailing lists to appropriate SharePoint folder.
* Send communication from centralized email database
* Update Important News & Information on a weekly basis.
* Maintenance and ad hoc edits to TTRC pages
* Coordinate Technology Departmental and Offsite Meetings** :
* Book rooms, request dial-in number, schedule WebEx meetings, and send calendar invites.
* Assist in putting together Power Point presentations.
* Set up and support meetings.
* Sending follow up survey/creating follow up item for TWIR

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How To Become A Communications Analyst

Most computer network architects have a bachelor’s degree in a computer-related field and experience in a related occupation, such as network and computer systems administrators.

Education

Computer network architects usually need at least a bachelor’s degree in computer science, information systems, engineering, or a related field. Degree programs in a computer-related field give network architects hands-on laboratory work in classes such as network security or database design. These programs prepare network architects to be able to work with the wide array of technologies used in networks.

Employers of network architects sometimes prefer applicants to have a Master's of Business Administration (MBA) in information systems. MBA programs generally require 2 years of study beyond the undergraduate level and include both business and computer-related courses.

Work Experience in a Related Occupation

Network architects generally need to have at least 5 to 10 years of experience working with information technology (IT) systems. They often have experience as a network and computer system administrator but also may come from other computer-related occupations such as database administrator or computer systems analyst.

Certification

Certification programs are generally offered by product vendors or software firms. Vendor-specific certification verifies a set of skills to ensure network architects are able to work in specific networking environments. Companies may require their network architects to be certified in the products they use.

Advancement

Some network architects advance to become computer and information systems managers.

Important Qualities

Analytical skills. Computer network architects have to examine data networks and decide how to best connect the networks based on the needs and resources of the organization.

Detail oriented. Computer network architects create comprehensive plans of the networks they are creating with precise information describing how the network parts will work together.

Interpersonal skills. These workers must be able to work with different types of employees to successfully design and implement computer and information networks.

Leadership skills. Many computer network architects direct teams of engineers who build the networks they have designed, such as computer hardware engineers.

Organizational skills. Computer network architects who work for large firms must coordinate many different types of communication networks and make sure they work well together.

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Communications Analyst jobs

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Real Communications Analyst Salaries

Job Title Company Location Start Date Salary
Marketing Communications Analyst Cars Universal Inc. Emeryville, CA Jan 12, 2016 $134,347
Communications Analyst for Media Production Worldrace Productions, Inc. El Segundo, CA Nov 01, 2013 $124,800
Corporate Communications Analyst Visionaire Group, Inc. Los Angeles, CA Sep 29, 2015 $120,000
Communications Analyst Eleven Inc. San Francisco, CA Mar 12, 2016 $120,000
Communications Analyst for Media Productions Worldrace Productions, Inc. El Segundo, CA Nov 01, 2011 $119,600
Communications Analyst Eleven Inc. San Francisco, CA Jun 26, 2015 $105,186
Communications Analyst Eleven Inc. San Francisco, CA Mar 01, 2015 $105,186
Communications Analyst Eleven Inc. San Francisco, CA Feb 19, 2015 $105,186
Communications Analyst Eleven Inc. San Francisco, CA Aug 03, 2015 $105,186
Marketing and Communications Analyst Chartis Global Services, Inc. New York, NY Jan 24, 2011 $97,381
Communications Analyst Synovate, Inc. Mahwah, NJ Jan 02, 2012 $90,304
Communications Analyst Synovate Mahwah, NJ Jan 02, 2012 $90,304
Marketing Communications Analyst Semiconductor Components Industries, LLC Phoenix, AZ Aug 18, 2016 $63,000
Japan Business Communications Analyst Logistician Menehune Water Company, Inc. Aiea, HI Sep 13, 2011 $63,000 -
$90,000
Marketing Communications Analyst (Applications Engineer) Semiconductor Components Industries, LLC Phoenix, AZ Sep 15, 2016 $63,000
Media and Communications Analyst Energy Enterprises USA, Inc. CA Feb 15, 2012 $62,400
Media and Communications Analyst Energy Enterprises USA, Inc. CA Feb 01, 2012 $62,400
Media and Communication Analyst Energy Enterprises USA, Inc. CA Feb 15, 2012 $62,400
Communications and Campaign Analyst Parliamentarians for Global Action New York, NY Aug 17, 2014 $61,500
Media Communications Analyst Virginia International University Fairfax, VA Jan 27, 2014 $50,000
Research and Communications Analyst Morningstar, Inc. Chicago, IL May 05, 2011 $50,000
Communications Analyst Teneo Holdings LLC New York, NY Oct 01, 2011 $50,000
Communications Analyst Lord & Taylor LLC New York, NY Sep 08, 2015 $50,000
Marketing and Communications Analyst Cognac One, LLC New York, NY Aug 23, 2015 $50,000
Political Communications Analyst Rockstar Games, Inc. New York, NY Oct 01, 2012 $50,000
Marketing and Communications Analyst Snow Logic, Inc. Salt Lake City, UT Dec 15, 2012 $49,400
Communications Analyst Brazilian-American Chamber of Commerce of The Southeast, Inc. Atlanta, GA Sep 19, 2015 $48,398

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Top Skills for A Communications Analyst

WebContentProceduresDataAnalysisIntranetSiteHardwareEmailVideoComplianceCustomerServicePressReleasesSharepointStrategicCommunicationsProjectManagementPBXInternalCommunicationsTelecomPhoneCallsWindowsTCommunicationMaterials

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Top Communications Analyst Skills

  1. Web Content
  2. Procedures
  3. Data Analysis
You can check out examples of real life uses of top skills on resumes here:
  • Assist with cultivating, editing and managing print and web content, as well as prepare internal and external corporate presentations.
  • Develop, document, implement and maintain policies and procedures regarding proper use, technical standards, security and disaster recovery.
  • Worked on data analysis projects relating to the study of poverty and the risk of homelessness in Buffalo and its suburbs.
  • Web administrator for agency-wide intranet site, applying information architecture, governance and best practice approaches to reorganization of site.
  • Researched and recommended network and data communications hardware and software.

Top Communications Analyst Employers